# Page 3 | Shift Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Shift the right Email Management solution for you? Explore 327 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/169851/Shift/reviews

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Shift

4.3 (327)

[View alternatives](https://www.capterra.com/p/169851/Shift/alternatives/)

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Last updated March 13th, 2026

# Page 3 - Reviews of Shift

## Showing most helpful reviews

Showing 51-75 of 327 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JD

Justin D.  
Artist Management/Consulting  
Management Consulting  
Used the software for: 6-12 months

### "Shift is an amazing time saver!"

October 31, 2019

5.0

I own a recording studio and I also run an artist management and consulting company. So I generally have a ton of emails that I have to keep up with as well as utilize a lot of applications and plugins with them like Hubspot and Grammarly and a ton of other programs like Gchat, asana, Buffer, Slack and a ton of others. So being able to see everything at a quick glace has been an enormous time-saver for me! It is something that I have up every day and is basically the core of my workflow. I've recommended it to several other people in my industry and show it off as often as I can. Now that I've joined the referral program, I'm really gonna try and show it to as many people as I can. Time is money in my line of work so I know if it is able to make me more efficient, then it can help just about any entrepreneur

Pros

I love that it allows me to have all of my emails and main applications that I use on a daily basis right there in one easy window where I can easily see any notifications. Giving me that quick glance of everything saves me a ton of time. I really love the all email search feature. Running a few businesses makes it hard sometimes to remember which email sent which item so that helps me track stuff down very quickly.

Cons

I know at least for me. Running a MacBook on 10.13.6 with great specs, it still seems to be a heavy resource hog. But I am using a ton of the applications and integrations with it. It does tend to log me out of several of my email account every few days for some reason. But I am unsure if that is a specific Shift thing or something to do with Gmail.

Review Source

Reid K.  
Growth & Ops Specialist  
Computer Software  
Used the software for: 6-12 months

### "No support for Google 2-factor authentication (2FA) makes it useless"

June 8, 2020

4.0

There's no indication that they're even trying to solve the 2FA problem. And no customer support team to reach out to, to even ask for a refund for the past month when I've been mostly unable to use it. Trying leaving a review to get some kind of attention

Pros

I really liked Shift when I first got it. It worked as advertised (with minor bugs) and I was happy to share with friends. Nice that tabs never close, although they do sign out weirdly frequently and there's no autofill to quickly log back in. Those problems aside, it improved my workflow having all my essential tabs in one place, so much that I became over-reliant on it...

Cons

When my company switched to 2-factor authentication, this app that I paid for became completely useless. It never sends a notification to my phone when I try and sign in, and goes to a 404 when I select "try another method." Have sent multiple "feedback forms" over the past month or two to deaf ears. Now I'm in this weird place where I still have some apps in Shift and some in Chrome... it's probably worse workflow-wise than before.

Review Source

HM

Harel M.  
Web developer  
Leisure, Travel & Tourism  
Used the software for: 6-12 months

### "Focused web browser "

January 14, 2022

2.0

Pros

It has nice UI which helped organized the applications integrated with shift; It has desktop notifications; it loaded on windows startup;

Cons

The application looks and feels like a web browser, and less as a native app. Sometimes I find myself asking why just not use web browser instead. Also technical problems (bug, crashes, blank pages) occur from time to time.

Switched from

[Google Chrome](https://www.capterra.com/p/228985/Chrome/)

I needed an app for monitoring my gmail account with desktop notifications. With emphasis of faster experience.

Review Source

SM

Scott M.  
Senior Manager, Leadership Coaching Services  
Education Management  
Used the software for: 1-2 years

### "SHIFTed to the Next Level"

October 24, 2019

5.0

I work with many different clients as a Youth Leadership Education Coach, this means balancing many different GMail accounts. I need them to stay seperate, but access them individually quickly. Shift helps me do that. There are at least six additional applications that I work in every day to manage projects, schedule, documents, finances, etc. All of those are connected within one dashboard by Shift. Having it all in one place helps me stay away from YouTube and other social media (though you can connect those applications to!). I truly feel that my work has elevated because of this tool.

Pros

I LOVE SHIFT! Given me ease & convenience of having my many email accounts be in one place Ability to connect my email and project management tools Navigated the distractions of web browsers, it was too easy to wander over to social media/amazon. Now I can have it within the one tool - including links to google docs/dropbox documents It really has helped me elevate my efficiency and time management so that I can get more done.

Cons

I honestly don't have anything that hold me back because of this tool. Perhaps allowing me to change the background color of the application tiles? I know I can change the color that shows when I hover over the tool but being able to see that color before hovering/clicking could be helpful.

Review Source

ST

Sara T.  
Graphic Artist  
Arts and Crafts  
Used the software for: 1-2 years

### "Work Every Penny! "

October 21, 2019

5.0

Shift helps me just jump into whatever I need, FAST. At any given moment as a small business owner who has at least 20 different things going at once Shift helps me get it done. I could go on and on about the individual uses I get out of Shift. When you run everything on your own you need all the help you can get.

Pros

It's all right there. No opening and accidentally closing browser tabs, no hunting down bookmarks or even wasting a few second typing the beginning of a website to get where you need to be. I manage multiple email accounts and use several different applications to communicate with clients and manage my business. Time is something I can never get more of so when it comes to tools and saving time even as a small business owner Shift is extremely valuable to me. Between the extensive collection of apps and browser extensions, everything is right at my fingertips. Just a few seconds can really add up over a day/month/year... It's worth EVERY single penny to me!

Cons

I don't have many complaints about Shift except the short lag getting notifications through my Gmail accounts. I will get a ding on my phone before I get a ding in Shift. It's minor but that is the only thing I can think of that really would be anything annoying.

Review Source

Joel Daniel H.  
Executive Dreamer  
Think Tanks  
Used the software for: 1-2 years

### "Shift is a move in right direction for Gsuite users."

November 27, 2018

4.0

Pros

If you have a lot of different Google products you use regularly (multiple email addresses, calendar, drive, contacts, etc), Shift saves you a ton of tabs and time switching, consolidating everything into one easy to navigate interface. As a business owner that oversees 3 email addresses actively and 3-5 more occasionally, Shift is worth it solely for the email element. It gets even better having calendar integrated. Shortcuts are helpful to jump between everything with ease.

Cons

Once I leveled up to pro, I found that there were diminishing returns. The more things that were all shoved into one interface, the harder it was to navigate it all. And several of the new programs/add-ons had much more limited functionality. Basic is solid. Pro is best. Advanced is overrated.

Review Source

Vitalie N.  
Business Analyst  
Telecommunications  
Used the software for: 1-2 years

### "Irreplaceable Management Tool"

June 4, 2022

5.0

The biggest problem I solve is the economy of time, which is very important in the daily professional activity.

Pros

It is easy to use. It is a very well structured tool. It can be used both in daily professional activity and in private life.

Cons

I did not encounter any difficulties or errors during use.

Review Source

PC

Philip C.  
Content Creator  
Music  
Used the software for: Less than 6 months

### "A Company that Knows Where It's Going"

April 5, 2020

4.0

In my opinion $100 per year is negligible to be able to search across all your work platforms and re-organize your work environment. That said, some readers may not have money to blow in which case Shift is not for them. If you are looking for a free option that consolidates email and apps, don't despair. There are apps like Franz and Rambox to name but a few. These apps are similar to Shift in many ways but offer more options in terms of their free versions. If you are professional willing to invest in an app that may well save you time and money in the long run, then this might be a perfect fit.

Pros

According to their website, "Shift is the desktop app for streamlining your accounts, apps, and workflows." and if you watch a tutorial video you'll see it does exactly that. On the free version you can add two email accounts and 1 app account. Thus, the free version is ideal for someone who only has two Google accounts but still wants to consolidate things. The pro version costs less than 100 dollars; $99.99 per year; that's roughly $8.33 per month. It's the pro option where Shift really shines. Pro allows unlimited email accounts and apps along with the ability to do a unified search across all accounts and apps. Customers willing to pay for pro can truly streamline their workflow into one highly efficient system. Shift also offers a Team version, but you must provide details and ask for a price quotation.

Cons

The only con is that some people, like me for instance, might fail to notice the fine print and think they're getting all the pro features for free. The free version doesn't offer anything that most mail clients can't already do. As such, it seems like the free version only exists as a means to tempt the user into buying the pro version where things really happen.

Review Source

Greg A.  
Founder & Creative Director  
Marketing and Advertising  
Used the software for: 1-2 years

### "Shift saves significant time and works well. Not quite perfect, but still a winner"

May 25, 2021

5.0

Overall very positive. It has saved me considerable time and has changed the way I use my computer each day making moving between the software platforms I use most frequently a breeze.

Pros

The ability to keep multiple software platforms open in one screen that ISN'T my web browser is why we're using Shift. Moving effortlessly between multiple Slack channels and Monday.com alone is worth the price of admission for our company. Bringing in email and other platforms is icing on the cake.

Cons

The fact that the email can only be setup to work with major platform email systems like Gmail and 365 is frustrating. I would also like to be able to NOT have this software pull in Gmail but there doesn't seem to be a way to turn that off. I use Shift for a lot of things, but email isn't one of them.

Review Source

VR

Verified Reviewer  
Director, Technical Services  
Information Technology and Services  
Used the software for: 2+ years

### "Shift saves me a lot of time daily"

October 16, 2019

5.0

For historial reasosn, I have several G Suite and Google accounts that I need to access every day. Shift greatly simplifies that task, and the gloabl search function can't be matched with a web browser clien.

Pros

All of my G Suite and Google accounts can be accessed from one screen. It saves so much time. The integartion of other accounts such as Twietter, Facebook, and LinkedIn is also quite helpful. I don't have to keep checking a bunch of tabs on a web browser to see if I have notifications.

Cons

I don't really have any major complaints. Occasionally I'm required to login in again, which seems to be random.

Reason for choosing Shift

Not applicable.

Review Source

CL

Christopher L.  
Sr Vulnerability Manager  
Pharmaceuticals  
Used the software for: 6-12 months

### "Love your Product, Except"

October 15, 2019

5.0

I do not need to have multiple applications open to find out what is going on, Social Media, Email, internal SLACK, School applications, webhooks, git hub all in one location means that I have only a single

Pros

Ease of use, simple. I love having all my social media sites, emails, Cloud Locations in one place. The add-ons for all the tabs really helps. I like that I do not have to have all my browser windows open.

Cons

At the start before the update in July 2019, MS Teams worked really well. NOW, it does not work and locks up the application completely, to the point that I have no choice but to remove it from my shift. The lack of 64 Client is also an issue, I am sure with an i9 CPU processor the use of more than a 32-bit application has its limitations. But, I wish it would use more of the active CPU usage so that I can utilize this.

Switched from

[Station Manager](https://www.capterra.com/p/121520/Station-Manager/)

Too costly and no integration with my needed application.

Review Source

Response from Shift Technologies Inc.

January 10, 2020

Thank you for the review! We're very happy to hear you love having multiple apps in one location in Shift. Are you still having an issue with MS Teams? If so, our support team would love to hear from you: https://support.tryshift.com/new.

RC

Ryan C.  
Staff Therapist  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "A Jack of All Trades Application"

October 21, 2019

5.0

Pros

I love the ease at which I can switch between my different accounts for any different purpose! It completely changed how I respond to communications, without having to log in and out of different emails. The notifications about which account has a new detail makes it even better! My business also requires the use of multiple forms of communication (e.g., email, text message, Facebook Messenger, Instagram), so to have a service that enables me to access all of those in one application so simply, it's perfect.

Cons

My sole frustration with the software is the lack of expediency in addressing bugs. For example, ever since I upgraded my Mac to OS Catalina, Shift has encountered numerous issues that I did not previously encounter (e.g., issues with using HTML links in email, applications shutting down) I I'm still waiting for those to be addressed and they won't be for at least another week based on prior experience.

Review Source

Jordan M.  
Real Estate Agent, Owner  
Real Estate  
Used the software for: 6-12 months

### "Excellent professional or even personal work oriented application"

September 30, 2019

5.0

By utilizing Shift I am maximizing efficiency, eliminating redundancy, and turning my workstation use into a power user platform with its ease of functionality and organization. i never miss a beat.

Pros

Shift is what I call sort of an Iphone or Android app for PC. It collects all of your most used applications, websites and programs for easy access in one clean and efficient user interface. it makes your pc or mac as easy to use as an Iphone. My efficiency has gone through the roof since utilizin this application.

Cons

There is little negative about this software. I suppose more integrations would always be nice but that is hardly a downside. It's more of, "it would be nice for this app to do this or that, but you can only get so much utility for the money!

Reason for choosing Shift

There literally is nothing that Shift is really competing with. It is in a ballpark of its own.

Review Source

AB

Ally B.  
Creator  
Events Services  
Used the software for: 6-12 months

### "Convenient"

October 22, 2019

5.0

Overall I'm happy because I'm able to access all of my email accounts and majority of the third party apps/accounts I use on a daily. Saves me time and helps me to work more efficiently since I'm working on multiple things during the day.

Pros

The fact that you are able to connect a lot of other third party apps in one place. I manage a few businesses and have multiple emails and programs I'm in on the daily, it is nice to be able to access majority of them in one place.

Cons

Seems like I have had more security issues since having Shift, sometimes the program times out and I have to restart the program, or it takes a little bit longer to open. I use Google Drive a lot and off and on I cannot save from Shift (download Google Docs or docs from email) directly to My Documents. I have to save it to this folder on my C Drive.

Reason for choosing Shift

Decided to try Shift and I'm happy.

Review Source

Response from Shift Technologies Inc.

January 10, 2020

Thanks for the review! We're excited that you're managing multiple emails and programs in one place with Shift. You may have already discovered this, but it is possible to change the download location in Settings > General > Functionality within Shift. You first need to toggle off "Always ask download location" and then click select location. If you're still having issues, feel free to create a support ticket (https://support.tryshift.com/new) so that our team can help you out.

VR

Verified Reviewer  
Business Intelligence Developer  
Real Estate  
Used the software for: 1-2 years

### "Stay Organized"

March 7, 2019

5.0

Pros

Shift is an outstanding tool for busy professionals to stay organized and maintain different accounts within one platform. It supports various email providers, as well as dozens, if not hundreds of applications. The dashboard is easy to use and it lets you pick from a few templates and color schemes. I used Shift to stay connected to a few email accounts that I use and it helps me centralize everything within one application. Overall, I am happy with its performance.

Cons

The only thing that I do not like as much about Shift is the pricing. Even though they offer a few tiers for its users, I think it is somewhat expensive.

Review Source

BP

Bartłomiej P.  
Head of PMO  
Information Technology and Services  
Used the software for: 1-2 years

### "Very usefull and convinient tool"

September 16, 2021

5.0

Great for everyday use, simple in setup, and helpful.

Pros

It has tons of applications integrated that allow for setting up all work in one application. The concept of workspaces grouping different tools around for example specific project helps focus and keeping everything organized.

Cons

For personal use, it may be perceived as pricy.

Switched from

[Gmail](https://www.capterra.com/p/202338/Gmail/)[Slack](https://www.capterra.com/p/135003/Slack/)

To have visibility of all notifications and work-related stuff in one place.

Review Source

Sailaja N. J.  
CEO and Founder  
Publishing  
Used the software for: 2+ years

### "Using shift has been amazing. It is seamless in its design and allows me to manage multiple inboxes"

January 9, 2018

5.0

It saves so much time and is really incredibly easy to use

Pros

That it integrates with a wide variety of software, messaging apps and more. I love that i can easily toggle between multiple email identities as well as messaging apps. I haven't tried some of the more recent additions, but am excited to.

Cons

It's still a little bit of a clunky UI and I wish there were more app integrations (like airtable). I also wish I could visually customize the appearance a bit more.

Review Source

Rachel G.  
Process & Priorities Consultant  
Management Consulting  
Used the software for: 6-12 months

### "Best tool I didn't know I needed"

July 5, 2019

5.0

You will save time you didn't know you can get back. It's a game-changer, particularly for contract and freelance workers who have so many accounts.

Pros

Having everything in one app has been a game-changer. I use multiple GSuite accounts, 5+ Slack Workspaces, Evernote, ClickUp for project management, Toggl to track time - all of these apps running on my computer made it really slow and I didn't realize how much time I spent navigating around everything. Shift conveniently puts everything in 1 place and has saved me so much time I didn't know I could get back.

Cons

I do run a lot in it, but 1-2 times a day I have to reload the entire app because it's glitching and won't save properly (I've never lost anything because I realize it super fast, but still annoying)

Review Source

VR

Verified Reviewer  
Solution Consultant  
Computer Software  
Used the software for: 2+ years

### "Extremely Useful!"

October 15, 2019

5.0

Super positive experience. I'll continue to use it for the foreseeable future.

Pros

This tool is extremely helpful. It's my daily mission control. Coordinates all communications (email, sms, etc), evernote, calendars, google drive, etc. It absolutely rocks. And yes, I'm saying this and I still pay for it!

Cons

Sometimes I get logged out when updating, but when I log in I get all my apps back. I think this is great.

Review Source

Wilco V.  
Webprogrammeur  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Very useful program for managing websites efficiently and fast"

July 27, 2019

4.0

It is a very helpful program that improves productivity a lot, but it is not perfect yet and can still use some extra features.

Pros

The software is really easy and straightforward to use. Setting it up is just a matter of logging in to your accounts. The software is very customizable with the extra apps you can install. Once websites are loaded switching between accounts is very fast. The cross-account search feature is very handy when you don't know anymore on which account you received a specific email.

Cons

Account and app colors can only be chosen from a specific set of colors and not with a color picker. You cannot dock extra Google apps on the top-right, only the default Gmail, Agenda and Drive are instantly accessible. Only a select number of Chrome extensions are available to install. The program takes quite a while to start.

Review Source

NP

Nia P.  
CEO  
Marketing and Advertising  
Used the software for: 6-12 months

### "Shift Served It's Purpose But Wavebox Kicked It Out of the Park!"

December 31, 2023

4.0

Overall, I was satisfied with Shift to a point. Once I found Wavebox I was MUCH happier and was capable of doing everything I originally wanted to do with Shift.

Pros

I liked the "all in one" browser technology of Shift. That's what drew me to it in the first place.

Cons

The cost, customer service, and functionality was lacking in some spaces.

Switched from

[Google Chrome](https://www.capterra.com/p/228985/Chrome/)

I wanted a way to use multiple logins of applications like Canva.

Review Source

RQ

Roger Q.  
Founding Partner  
Law Practice  
Used the software for: 2+ years

### "Condensing a work pc into software"

January 26, 2022

4.0

My overall experience with Shift has been positive. The ability to disconnect me from work is critical.

Pros

The thing I appreciate most about Shift is the fact that it acts as my work PC, on my personal PC. I have it open all day and use it for communications via email, Discord, Tweetdeck and Linkedin. When I'm done with my day, I simply close the app and I don't have to worry about alerts or pings while I'm using my PC for personal matters. It helps create an easy way to disconnect from work.

Cons

Shift can be very resource intensive if you leave it open. At times, this has slowed my PC down significantly, requiring a reboot.

Review Source

VR

Verified Reviewer  
Lead Technical Support Engineer  
Computer Networking  
Used the software for: 1-2 years

### "Shift has become my one-stop shop for communications."

January 9, 2018

5.0

I'm able to access all of my accounts, personal and business, functional and social, all at once. I'm now able to get Hangouts as a separate App tab instead of a Google Services dropdown.

Pros

Shift allows me to have all of my important accounts and services accessible within a single piece of software. I purchased Advanced when it became available, and the team has been adding new apps/extensions constantly, further enhancing my Shift experience.

Cons

Despite the updates coming, there's still no self-hosted JIRA integration, but I expect (hope) that will change soon-ish?

Review Source

CC

Caron C.  
Owner  
Marketing and Advertising  
Used the software for: 1-2 years

### "Changed My Life"

October 22, 2019

5.0

I manage multiple gmail accounts, both internal accounts and client accounts, and Shift changed my life. I was consistently having issues of being signed into too many gmail accounts and having to log out and log back in and on and on. Shift seriously added time back into my day. I also now use it to manage Slack accounts, Trello, Toggl and more. Absolutely love this software.

Pros

The ability to manage multiple email and web applications in one place. The ability to move between the accounts with one click. The ability to see all badge notifications so I can tend to the accounts that need attention and ignore the ones that don't without having to login to every single one.

Cons

From time to time, it seems like the program gets overwhelmed and crashes. When that happens, I typically restart it twice before it resumes normally.

Reason for choosing Shift

There are no alternatives that I have found. Shift is one of a kind. I don't work for them or know anyone who does... I honestly love this program.

Review Source

VR

Verified Reviewer  
Senior Data Specialist  
Telecommunications  
Used the software for: 2+ years

### "Manage Multiple Accounts in One Place"

September 21, 2018

5.0

Pros

Shift let's you manage multiple email (and other) account within the software, which makes it a very useful service for many professionals including myself who use multiple email accounts on a daily basis. It notifies you when new data arrives. Easy to add new accounts.

Cons

Only cons is that many services require you to upgrade to the most expensive tier of the software.

Review Source

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