# Page 4 | Shift Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is Shift the right Email Management solution for you? Explore 327 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/169851/Shift/reviews

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Shift

4.3 (327)

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Last updated March 13th, 2026

# Page 4 - Reviews of Shift

## Showing most helpful reviews

Showing 76-100 of 327 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Michael H.  
Co-Founder | Creative Director  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Intuitive software to keep all your accounts organized"

March 10, 2019

4.0

After a 2-month trial run, we were forced to move on from Shift, as great as it was due to the Gmail account restriction. If you use Gmail for business, then this is a great solution to streamlining all your services under one roof.

Pros

Shift is great at it's core functionality: having all your accounts logged in and ready to go, without having a million browser tabs open. This is especially handy if you have multiple accounts for the same service (ex: multiple Gmail accounts), as it saves you from having to log in/out or switch accounts. Shift supports a ton of services natively, such as most major email provider, social medias, CRM's, and other business software.

Cons

The biggest drawback of Shift is the fact that your Shift account must be tied to a Gmail account. If you use Outlook/Office365, you'll have to connect it to a Gmail account first in order to set up your additional emails. For companies that use Office365 for all in-office accounts, this obviously won't work, since there's no workaround and no solution in sight according to support.

Review Source

Steven D.  
Founder  
Marketing and Advertising  
Used the software for: 6-12 months

### "Saves me 1 'unit' of energy each day in "switching costs""

October 15, 2019

5.0

Delightful. Honestly from going to their website, downloading the free version of the software, buying the upgraded version, using it....it's all been easy and enjoyable

Pros

It saves me time and energy each day as it allows me to SHIFT between the major tools and platforms I work from. Fast, easy, light. I love it.

Cons

I learned right after paying for it that there is another software called Station that is similar and free. There are some tools + platforms I use that do not (yet) integrate with Shift.

Review Source

Response from Shift Technologies Inc.

January 10, 2020

Thanks for the review! We're glad to hear that you're saving time and energy because of Shift. We are always adding tools and platforms to Shift. If you have some specific apps you'd like to see, feel free to reach out and we can get them in our roadmap.

VR

Verified Reviewer  
Trainer  
Computer Software  
Used the software for: 6-12 months

### "There are still a few specific features I really want from Shift, but customer service is great."

December 13, 2017

5.0

It's an easy way to manage my email and appointments.

Pros

I really like the way it looks for me to be logged into multiple accounts and have access to mail and calendars for these accounts. I also really like that Boomerang is now usable within Shift. The customer service has been spectacular, and always very responsive.

Cons

I use Google Calendar for meeting reminders and want notifications from calendar, WITHOUT getting notifications from email. I want to be able to select only certain notification types instead of all notifications for any account. This is a big deal to me, and I've had to use another app for calendar reminders that I really don't like at all.

Review Source

Colton M.  
Product Manager  
Computer Software  
Used the software for: 6-12 months

### "Great email client and more"

October 17, 2019

5.0

Very positive. I love having all of my email accounts and frequently used web apps in one client. It has a clean, attractive design, and it performs well.

Pros

I really love the number of available integrations and the fact that it doesn't try and reinvent the wheel by offering a new user interface. It simply wraps the standard web interface of Gmail and other integrations, there's no need to learn new controls or workflows.

Cons

If you're running it on multiple machines you might notice that sometimes if you add an account or integration on one machine it may not reflect on the others and you have to manually add it. Other than that there's nothing really to dislike about this software.

Review Source

Daniel P.  
Managing Partner  
Executive Office  
Used the software for: 2+ years

### "Shift is a time saver and a life saver"

September 16, 2020

5.0

I have used the paid version for years. It is fantastic. Everything I use all day in one central location. No more open tabs and jumping between tabs or apps. Simple and elegant!

Pros

Shift allows me to get more done in my day and has helped me to increase my productivity. It is well thought out and so easy to use and deploy.

Cons

To be honest, I don't have a feature I don't like.

Review Source

VR

Verified Reviewer  
Director, Digital Growth  
Sports  
Used the software for: 6-12 months

### "Excellent software for managing multiple email accounts and applications."

December 12, 2017

5.0

Pros

Shift really keeps the number of windows/tabs and applications to a minimum. Before shift, I had 3 different browser windows open, each for a separate email account. Now I just have one and can free up the clutter of my desktop. Recently with Shift Pro Advanced, I can now link my other task management applications like slack and asana so I have all details in one place. I've cut my workflow time in half just because I don't need to keep switching windows.

Cons

The only con I can think of with this product is the price of the Advanced version. The jump from pro to advanced is quite large for the lack of extra features you get.

Review Source

Spencer K.  
Account Executive  
Computer Software  
Used the software for: 2+ years

### "Thank you for creating SHIFT!"

February 9, 2020

5.0

It is amazing. I hope that the price will drop in the future but we will see.

Pros

Shift has helped me stay more organized and not have 100 tabs opened at all times. It connects with all of the apps I use on a daily basis.

Cons

Nothing yet. I pay for it personally since my company won't pay for it. I don't know what I would do with out it.

Review Source

VR

Verified Reviewer  
Student Assistant (RA)  
Higher Education  
Used the software for: 6-12 months

### "21 Fewer Tabs Open"

December 18, 2017

5.0

Pros

Shift has actually changed my life. Being able to easily have access to all of my GMail accounts without having to log in and out of them constantly has definitely made me more efficient. I adore that Shift is always improving and updating, adding pulgins and such that make it the easy choice for email.

Cons

Sometimes when opening certain drive items, it opens them up in the browser, prompting you to have to log into the proper account again. I can't figure out how to stop that but honestly, it's minimal compared to how annoying logging in and out used to be when I just used my browser for all my email accounts.

Review Source

CC

COLE C.  
Chief Operating Officer  
Printing  
Used the software for: 1-2 years

### "Software Is fantastic, for the most part"

October 15, 2019

5.0

We have too many forms of communication, and not enough screens to utilize. Then you have the multi-tab problem. It makes it too difficult to manage. This tool helped create a simply solution.

Pros

I love that this thing consolidates all of my emails, crm, and communication channels all in one. This as made life that much easier. Especially people that are using one screen, this is the perfect consolidation tool to use.

Cons

I have had some problems with this tool not syncing well with hubspot or boomerrang. I have to constantly restart it in order for these tools to function properly.

Review Source

Response from Shift Technologies Inc.

January 10, 2020

Thanks for the review! We're excited that you're finding Shift is perfect for consolidating emails, crm and communication in one place. Are you still having issues with HubSpot and Boomerang or have they been solved with a recent release? If you're still having trouble, we invite you to create a support ticket (https://support.tryshift.com/new) so that our team can look in to the issue.

SH

Sierra H.  
Owner  
Arts and Crafts  
Used the software for: 6-12 months

### "Keeps all my work programs in one window!"

October 16, 2019

5.0

Overall, I genuinely love using this program. I'm one of those people who keeps taps & windows open, and I was losing my freaking mind before I found Shift. Being able to keep all of my work stuff organized in one program has been a game changer for me!

Pros

I love that you can have multiples of the same app saved on the sidebar for multiple accounts. Also, I leave Shift open for a couple of weeks at a time & it has never force-closed on me for an update (this is a huge one for me).

Cons

Some of my apps will sign me out after idle time (which is fine & makes sense), but Shift doesn't fill form usernames when I go to sign back in. Or even having the option to save my password in that app would be nice. Sounds like a small thing, but I have long email handles and those few seconds add up over time. Google Voice - when Shift is open & I receive a Voice call, it would be great if some kind of notification popped up that would take me to the call. By the time I get to the Voice App (and have to sign in for the third time), I've missed the call.

Review Source

Minh L.  
Graduate Student  
Research  
Used the software for: 2+ years

### "Organize your Life"

October 16, 2019

4.0

Pros

Everything I need from Email, GroupMe, Slack, Mendeley on the work side and Facebok, Reddit, Duolingo even on the social/personal side is all grouped into one platform

Cons

You do have to pay for the advanced feature, especially the 'Sent from Shift' Signature It signs out of your accounts sometimes

Review Source

VR

Verified Reviewer  
Founder & CEO -- We're Hiring!  
Computer Software  
Used the software for: 6-12 months

### "Really bad"

October 19, 2018

1.0

Pros

I've been using Shift for a few months now as my main email client, and I like the fact that it works offline for Gmail -- I use Gmail and gmail is good.

Cons

I've tried to like Shift, but I keep wonder, what is the point of this app? It's essentially a few browser tabs wrapped in a fancier, fantastically buggy UI. It never works properly and makes everything from downloading docs to loading emails a chore. I almost always find myself going back to the browser because something in Shift simply doesn't work -- which is amazing since Shift adds so little, it's just a wrapper around other websites.

Review Source

LW

Lucy W.  
Founder  
Consumer Services  
Used the software for: 1-2 years

### "Great for small business"

October 22, 2019

4.0

I found Shift because I was looking for a way to manage multiple Google accounts without having to deal with multiple tabs that I couldn't even read. I wasn't expecting that it would also enable me to have all the apps I use to run my business at my fingertips. It just makes my life easier and more efficient and I really notice the difference when I don't have access. I only have Shift on my desktop machine and when I need to get work done on my laptop the struggle is real.

Pros

I like that everything I need is at my fingertips, in a visually appealing way, with no chance I will accidentally close a tab. Best features are LastPass integration and having each Google Drive file pop out as a separate window!

Cons

It can be buggy - moving slowly, windows don't open where they should, kicking you out of accounts seemingly at random. I also don't love that Google Drive windows automatically go to the back no matter which window you were in last.

Review Source

David C.  
Estudiantes universitario  
Primary/Secondary Education  
Used the software for: Less than 6 months

### "Mi experiencia de uso con Shift"

July 8, 2023

5.0

Shift es mi herramienta útil para poder compartir campañas con información múltiple a muchas personas en minutos. Por su eficiencia y productividad la recomiendo a colegas y amigos.

Pros

Me gusta la función que ofrece al agilizar el envió de muchos correos, lo uso semana a semana para informar a mi equipo y me ahorra mucho tiempo.

Cons

La incorporación de otros dominios de correos electrónicos para incrementar la eficiencia.

Review Source

Eric D.  
President  
  
Used the software for: 6-12 months

### "A promising email/browser app with consistent updates from user feedback"

January 10, 2018

4.0

Pros

It enables me to use all my google emails and office 365 emails in one dashboard with their web app interface. It integrates with Grammarly and other important Google extensions to help you replace the need for your browser in most cases. It also integrates with a ton of apps like Dropbox, Hubspot, Asana, and more so you access those directly from Shift.

Cons

The browser/link functionality needs some improvement and few glitches here and there that will be fixed as more users report them. Overall, solid platform that makes managing multiple google emails a breeze.

Review Source

SS

Stanton S.  
Teacher  
Primary/Secondary Education  
Used the software for: 1-2 years

### "Great, but buggy"

October 21, 2019

4.0

I solve problems that cannot be done with multiple browser tabs open. Shift helps me amazingly. Just wish it didn't eat through my computer so much

Pros

I love the fact I can go in between my multiple emails, various Google programs, and add apps. Love all of those features.

Cons

I'm not a fan of the fact that I can't have both sheets and docs open (for example) at the same time without opening a new window. Additionally, the slow opening, my inability to copy/paste with my mouse in Google Doc or Sheets is BEYOND frustrating

Review Source

Response from Shift Technologies Inc.

January 10, 2020

Thanks for your review! We're happy to hear that you're loving the Shift features that allow you to manage multiple email, Google and app accounts. You have likely already noticed, but our 4.0 release that included focused web tabs will allow you to have multiple docs and sheets open at the same time. If you have any questions about this, feel free to reach out and our team will be glad to help.

ST

Stephanie T.  
Software Engineer  
Computer Software  
Used the software for: 2+ years

### "Shift"

October 21, 2019

5.0

Pros

I love the connection of all my google drives and apps as well as the fine tune control of bringing all my emails together with different alarm and notification structures. I love the integration of other apps like grammarly, etc.

Cons

I wish there was a refresh button so that I could check if the email has come in just like on a web browser, instead of having to wait for the app to update on its own schedule.

Review Source

Response from Shift Technologies Inc.

January 10, 2020

Thanks for the review! We're excited to hear that you're enjoying Shift. As you may have already noticed, there is now a refresh button on the top bar that will refresh the screen that you have in focus. If you're still having issues with this, please feel free to reach out to our support team.

RM

Ricardo M.  
Director  
Computer & Network Security  
Used the software for: 1-2 years

### "Greatest way to increase productivity!"

October 25, 2019

5.0

We use, Slack, Hubspot, Cooper CRM, Google Mail, Whatsapp, Trello, and ton of other cloud based solutions. Most now have native apps but its not practical to have all these running.

Pros

Integrations to all the cloud platforms we use internally. It allows me to combine personal email amd corporate and clearly seperate wothout having a million tabs opened in Chrome.

Cons

No really downfalls of solution. Only one I’ve come Across was a lack of an extension support for a new CRM we adopted, Copper. Other than that Shift supports almost all the cloud platforms we ir anyone could ever use.

Reason for choosing Shift

It provided everything I was looking for

Review Source

Response from Shift Technologies Inc.

January 10, 2020

Thank you for the review. We're excited to hear you're increasing productivity with Shift. You may have already noticed, but we do support Copper CRM. If you have any questions about getting up and running with Copper in Shift, feel free to reach out.

RC

Ryan C.  
Business Intelligence Analyst  
Marketing and Advertising  
Used the software for: 1-2 years

### "Great app for managing multiple Gmail and other accounts!"

October 21, 2019

5.0

I currently have a couple different emails I use for work and have my a couple accounts for my personal business. Shift allows me to swap between all of these accounts without cross-pollinating them. I love it. At work I have a laptop with two monitors and one monitor is always dedicated to Shift!

Pros

Shift makes the integration and access to multiple programs very easy and simple. I love switching between email accounts and accessing everything I need very quickly.

Cons

The only issue I have had with Shift is that I sometimes have to login multiple times to an add-on/application because it isn't syncing well. I have also had to reboot the software a couple times because it was being "buggy". All of which I think is a natural part of the process and appears that the support team is actively working on ways to improve on these types of issues.

Review Source

Elliott G.  
Web Developer  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Would NOT recommend - using Macbook Pro M1"

June 11, 2022

1.0

Poor from every angle. Their support persuaded me to stay when I sent a request for a refund within the 14day period, and told me to try their new beta v8 version, but that had more issues than the previous version. Now I am not able to get a refund because i'm outside the 14 day period. It's sneeky and not very 2022 for a SaaS company.

Pros

It's a great idea. Would be a great tool if it worked and then saved any time.

Cons

Most things - it's really poorly executed.

Review Source

JL

Josh L.  
VP  
Food & Beverages  
Used the software for: 1-2 years

### "great for entrepreneurs"

September 30, 2019

3.0

Overall we're very happy with Shift and I can't see myself not using it. It's a simple but effective tool to consolidate your desktop and make you extremely focused on the important things.

Pros

Love the idea of Shift and keeping every single email account along with other software at your fingertips. We love not having to go back and forth between tabs to look at different email accounts. Everything including all your fav extensions are right there in one place. It's great.

Cons

The team at Shift feels slow to fix certain bugs when they update versions. Typically when they put out a new version, something will not be caught up and you'll have to wait for a glitch to be fixed. It's great when everything works, but if extensions and plugins aren't keeping up then it stalls everything.

Review Source

SS

Stephanie S.  
Office Manager  
Sporting Goods  
Used the software for: 6-12 months

### "Best way to organize multiple email accounts"

October 16, 2019

5.0

The ability to track all the email accounts and the extra widgets to help optimize and save time most definitely work. We went through many email management systems before finding shift and shift has been a life saver. With the extra tools we were also able to find other services that help optimize our time too.

Pros

The ability to manage multiple inboxes. I currently track 5 inboxes and the ability to track all of them in one place is a huge time saver.

Cons

Which there were some apps. We use Sunsa along side of asana that would a good app to add

Reason for choosing Shift

Too many to list or remember all their names. One main was were trying to run everything out of gsuite but even that wasn’t functioning to our needs

Review Source

Response from Shift Technologies Inc.

January 10, 2020

Thank you for the review! We're excited to hear that you find Shift the best way to organize multiple inboxes. Thank you for the suggestion of Sunsa, we are always adding new apps and have added it to the list. Stay tuned!

VR

Verified Reviewer  
Strategic Advisor - Climate and Sustainability  
  
Used the software for: 1-2 years

### "Solid for accessing gmail and google apps outside a browser"

April 20, 2018

4.0

Pros

Great to access gmail and google docs/sheets with no temptation to browse in separate tabs. The free version was a great experience.

Cons

The Advanced package's ability to access 3rd-party applications is great, but it's overpriced. It also makes the Pro package feel like a waste of money, as its added features do not feel proportionate to the Advanced package.

Review Source

JK

Judah K.  
Business Owner  
Financial Services  
Used the software for: 6-12 months

### "Always needing to log in, update, or re-install"

March 30, 2019

2.0

Fix those cons and you have a great product. Otherwise, you have built an annoyance.

Pros

\- Handle multiple gmail accounts - Handle multiple google drive account - Use multiple different addons With multiple clients wanting me to log into their google drive accounts and e-mails to do internal work, this is fantastic and I haven't found anything that will allow me to move from account to account and do work within their google drive smoothly like Shift.

Cons

I am ALWAYS having to log back into my accounts. Whenever something wrong happens, their solution is to restart the software... which has me log back into EVERYTHING as well. I use LastPass for my accounts, and they are continually uninstalling LastPass from my app and having me reinstall it and log back in. It gets very tedious and annoying. I spoke to some colleagues about how the like shift, and without prompting they all said the exact same thing.

Review Source

Ryan K.  
CEO & Founder  
Entertainment  
Used the software for: 6-12 months

### "Great Idea but Doesn't Fully Deliver."

October 9, 2020

3.0

Support was good, but they haven't fixed my issues.

Pros

Let's you avoid having multiple windows open and consolidates all to the SHIFT window. It was also a good price.

Cons

HUBSPOT integration is poor. It also routinely LOGGED ME OUT of my logged in accounts. With hubspot the gmail integration was poor for workflow I explained this to their support.

Reason for choosing Shift

It sounded great, but it's Hubspot integration is not ideal at all I explained that to their support and it keps logging me out daily of everything in SHIFT which made it more annoying then it was worth.

Review Source

Response from Shift Technologies Inc.

October 13, 2020

Hi Ryan, Thank you so much for your review of Shift. Fortunately, we are working very hard on the two items you mentioned. One is password management, which we will be rolling out shortly and will solve your logging in / logging out issues. Two is a major update to our handling of extensions which will help with the HubSpot integration. So stay tuned for these two releases!

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