# Page 6 | Shift Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 6 - Is Shift the right Email Management solution for you? Explore 327 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/169851/Shift/reviews

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Shift

4.3 (327)

[View alternatives](https://www.capterra.com/p/169851/Shift/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 6 - Reviews of Shift

## Showing most helpful reviews

Showing 126-150 of 327 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JM

J.D. M.  
Grad Student and Research Assistant  
Education Management  
Used the software for: 6-12 months

### "I use it everyday"

October 22, 2019

5.0

Pros

\- Easily go between different email accounts without frustration, especially if you often go between different google accounts - Utilizes other accounts like todoist, facebook messenger, evernote, whatsapp, and icloud notes

Cons

\- Dashlane still isn't integrated - Sometimes has difficulty with gmail accounts that require your organizations log-in on your organizations webpage. - I can only have one shift window open at a time. This limits the ability to use shift to have both your calendar and email open at the same time, other than the limited ability already available in a browser gmail window. - Shift is, in some ways, a glorified web browser...so in that sense it's probably over priced. If you only use one email account everyday, Shift isn't worth the money.

Review Source

Jared C.  
Lead Visual/UI Designer  
Computer Software  
Used the software for: 6-12 months

### "Shift has made managing my email a lot easier."

December 12, 2017

4.0

It streamlines the process of email management.

Pros

I enjoy having a centrally located place for my individual email accounts on my desktop. I also like the ability to add extensions and apps. Customer support is very willing to help too!

Cons

I get multiple notifications for the same calendar event (bug?) and it's not clear how to solve this issue. I also receive no notifications for other apps I use.

Review Source

Chris W.  
VP Product  
Information Technology and Services  
Used the software for: Less than 6 months

### "Amazing way of pulling all your communication software together."

October 13, 2020

4.0

In general, its just a huge boost to productivity. There's issues and bugs, but they aren't major yet and I'm hopeful they are working through them.

Pros

I really love how easy it is to manage all your email, messages, chats, etc. all into one easy to navigate suite. It has a ton of integrations that allow you to pull virtually everything into one managed experience.

Cons

They have some work to do on tokenization and some of their integrations. I have to keep logging into gmail randomly. Android web messages stopped working and I'm not sure why. LastPass stops working sometimes and you have to go through the setup process again to get it working. Its a huge boost to productivity UNTIL one of these things breaks and you have to spend a few minutes sorting it out.

Review Source

Cole G.  
Director Of Strategic Partnerships & Key Accounts  
Business Supplies and Equipment  
Used the software for: 6-12 months

### "Great if you use Gmail for business"

February 12, 2019

5.0

Pros

When I was using G-suite for everything, this was the greatest. Everything I needed at my fingertips all the time. It integrated all the G-suite apps, as well as many of the other apps I was using, under one roof.

Cons

Now that I work at a larger company, with MS Exchange email, the app doesn't work as well for me. I use it on my home PC for gmail access. But not on my work PC

Review Source

GJ

Greg J.  
Digital Strategy Manager  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Surprised at how much I like it. Price is still a bit steep, however."

December 28, 2018

5.0

Shift has made me more efficient and helped me limit the number of tabs and desktop apps I leave open at any given time. I've thoroughly enjoyed using the software and think there are some really unique features to it, but the price tag is going to be prohibitive to some.

Pros

I love how simple Shift has made it for me to switch back and forth between some of my most important apps (email, Slack, Hootsuite, Trello, etc.). It's intuitive enough that I caught on quickly to everything it offered, and I appreciate having one go-to app for everything I need.

Cons

The pricing for the "premium" version is pretty steep for the concept of this software. While I get a lot of value out of it, I'm not 100% sure if I'll re-up on my subscription at the end of it simply because I got 50% off to start out. Moreover, it's important to note that while this is an extremely useful program, it's essentially just a container that opens up the web/progressive web app versions of whatever service you're using. With that in mind, it's ultimately just a replacement for leaving a web browser open with your key tabs. Whether or not that's worth the hefty price tag is ultimately up to you.

Review Source

VR

Verified Reviewer  
Managing Partner  
Marketing and Advertising  
Used the software for: 6-12 months

### "Pretty good on the most part with one flaw"

October 22, 2019

4.0

I actually use this software throughout my entire day and it's really good at bringing all my accounts together. The only complaint I have is the LastPass extension has never worked and it's annoying when my gmail account logout and I can't just use LastPass within the app. Other than that it's great!

Pros

I like that it brings several software that I use under one app.

Cons

I don't like that fact that the lastPass extension doesn't work in Shift.

Review Source

PM

Paul M.  
Founder  
Architecture & Planning  
Used the software for: 6-12 months

### "Sign-In Issues"

October 22, 2019

4.0

Pros

I have four business accounts I can see at once, switch between calendars and files, and get notifications all in one place. I hated having multiple windows open in my browser and having to switch between tabs.

Cons

I am having to sign-in to my accounts and authorize shift to access my info too frequently. I don't have to do it this often online. Once approved, shouldn't Shift be recognized by Google?

Alternatives considered

[Kiwi](https://www.capterra.com/p/189215/Kiwi/)

Reason for choosing Shift

Kiwi was not as functional. Shift allows me to have the same interface within each application and feature as the web - which is really nice.

Review Source

Daniel T.  
Product Owner  
Information Technology and Services  
Used the software for: Less than 6 months

### "Tedious to manage signings and unresponsive support"

January 15, 2020

3.0

Quite poor. I am currently paying for it and do not use it at all anymore.

Pros

It looks nice, and the premise and 'core' integrations work well with the trial version.

Cons

Once I paid for advanced I noticed that any additional integrations I added would require sign in on every boot of my machine. Now I don't know about others, but I have used integrated password managers for as long as they have been a thing, and Shift not supporting Lastpass in the embedded apps is EXTREMELY tedious. If the core value prop of the app is to have everything in one place and make your life easier then it doesn't deliver on that front for me. I reached out to their support team about this issue and also about potential refunds and was ghosted. Use at your own risk. Your mileage may vary.

Review Source

Response from Shift Technologies Inc.

January 16, 2020

Thanks for the feedback! We're sorry to hear you're having trouble using Shift and would love to help. We support both the LastPass application and extension in Shift and would be happy to chat more with you about setting up these integrations so they work properly for you. You can create a ticket here (https://support.tryshift.com/new) and we will get in touch with you asap.

Ryan Z.  
Director of Development  
Higher Education  
Used the software for: Less than 6 months

### "Good Idea, but not enough functionality to keep me as a customer"

December 23, 2019

4.0

Overall my experience was good, but I decided that it did not provide enough value beyond just using a regular browsers with multiple tabs. It's a great idea and if the functionality was a little smoother I may have kept it.

Pros

It organize my e-mail accounts along with some of the other project management tools in one place and formatted in a nice way.

Cons

I didn't like the functionality with some of the apps. Some of the apps din't maneuver well within Shift especially when opening a new window.

Review Source

Response from Shift Technologies Inc.

January 10, 2020

Thank you for you review! We're sorry we weren't able to keep you on as a customer despite your overall good experience with Shift. We'd love to hear which apps specifically were not maneuvering well for you and anything else that may have made the difference in your decision. Feel free to reach out and let us know what we can improve!

MS

Marco S.  
Owner  
Financial Services  
Used the software for: 6-12 months

### "Good software but still plenty of kinks to work out- should still be considered "Beta""

October 15, 2019

3.0

Overall it is still a good software program and I would not opt to go back to the old way but I do wish these issues would be worked out so I do not have to take time to mess with it so often, the whole goal of this was to save time and have less hassle and that is not always achieved.

Pros

I like the most obvious benefit of all which is that I am able to have all of my google emails under one roof without having to hassle with multiple browsers etc

Cons

I find that the accounts that I have setup require me to log back in again frequently OR even worse, the page will just show the "loading" graphic and the email will never fully load- this happens quite often and I have to delete the email from my account and create it as a new one from scratch and I am doing this probably 1-2x per week- VERY annoying!

Review Source

HC

Heather C.  
Producer/Director  
Motion Pictures and Film  
Used the software for: 1-2 years

### "An email client that helps you manage everything"

October 22, 2019

4.0

Pros

I love the integrations with Shift - Dropbox, Airtable, 1Password, and so much more. I used a lot of additional apps to manage productivity with to-do lists and it is so helpful to have everything in one window. I also love that Shift maintains Gmail's interface. It allows me to make use of Gmail's built-in features like labels and doesn't require that I learn a new organizing system.

Cons

The PC version of Shift works flawlessly, but the Mac version is a little glitchy. I wish Shift would improve the bugs in the Mac version so that I could use Shift across all of my devices.

Review Source

BF

Bracken F.  
Director of Operations  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Amazing Software!"

October 21, 2019

5.0

Fantastic and wonderful! Would recommend to anyone.

Pros

This makes managing my many accounts as easy as pie. I have 6 Gmail accounts I work with, and plenty of applications too - having them all in one easy-to-access place makes my workflow smooth and reliable. I love this software.

Cons

It sometimes glitches and shows notifications that don't exist or are already cleared.

Alternatives considered

[Flow](https://www.capterra.com/p/150388/Flow/)

Reason for choosing Shift

Looked easier. Is easier.

Review Source

William W.  
Lead Pastor  
  
Used the software for: 6-12 months

### "Shift has streamlined my work."

December 13, 2017

4.0

The central location of all features makes it easy to work with great efficiency and speed.

Pros

I love that you can access email, calendar and google drive from one screen. I also love that I can have multiple accounts active at the same time.

Cons

Although I think the program is great, it's still a little pricey. I wish there was non profit company pricing available.

Review Source

bC

brent C.  
Owner  
Marketing and Advertising  
Used the software for: 6-12 months

### "Best way to bring apps and gmail together."

October 22, 2019

5.0

Shift makes logging into several Gmail accounts a breeze but with its ability to also bring in so many apps like Slack, Trello, Todoist and Google messenger. I now have one screen running Shift and I have complete access to all the programs I need in a day. No more keeping several tabs open or jumping back and forth. This also makes cutting and pasting text between emails and text so much quicker. I really enjoy Shift and have recommended it to several of my clients.

Pros

Having an easy way to jump between to programs and email without having several tabs open.

Cons

I wish there was a chrome version as I have become so used to the workflow its a bummer when I use my chrome book.

Review Source

Response from Shift Technologies Inc.

January 10, 2020

Thanks for the review! We're happy to hear you're finding it easy to jump between email programs in Shift. We are currently investigating the possibility of Chrome OS support. Stay tuned for updates.

MW

Michael W.  
Freelance  
Research  
Used the software for: 6-12 months

### "Shift attends to all of my needs"

October 17, 2019

5.0

Shift, overall, has made juggling my various business and work obligations as a freelancer/self-employed seamless, easy, and integrated. I

Pros

I deeply appreciate the integrated functionality with Google. Being able to seamlessly switch between my various Google accounts for work makes it super easy for me. Rather than having to navigate multiple tabs, I can see them all quickly, and easily, on my sidebar. I also appreciate that the other apps I use like WhatsApp, Slack, and Harvest, all integrate into the platform, improving my productivity and reducing stress.

Cons

The only thing I don't like is that I will have to grant permission to Shift for my google accounts, regularly. If there is a way to fix that, it would be great to know as it is a nuisance.

Review Source

JS

Joshua S.  
President  
Information Technology and Services  
Used the software for: 1-2 years

### "Works great, But"

October 21, 2019

4.0

Pros

I like being able to have my email accounts all in one place and do not have to have multiple different browsers and private windows to access all the email and drives for all the accounts. Works great on the Mac. Keeping accounts synced when a new one is added.

Cons

On the Windows Side (Where I spend most of the day) it seems that I really need to close the program at least once a day to keep it from hogging all the memory in the system. I do not see this problem on the Mac side at all where I can leave it open all the time and never have the same problem.

Review Source

TJ

Travis J.  
Founder  
Design  
Used the software for: 1-2 years

### "Can't live without it"

October 16, 2019

5.0

Pros

It makes my workflow so much more productive having all of the apps that I use each day in one convenient place. It saves me and my team a TON of time each day.

Cons

My only issue is Mixmax stopped working on the Stable version of the app and it's still not fixed on that version of their software (but fixed on the Beta version). The Mixmax integration was one of the main reasons that we decided to use Shift and not having it for a while on the Stable version was frustrating. I switched to using the Beta version now and Mixmax is working perfectly on that version.

Review Source

SM

Samantha M.  
owner  
Photography  
Used the software for: I used a free trial

### "I'll take a pass on this"

May 7, 2024

1.0

I'd rather gnaw my arm off than use this application again.

Pros

I liked the idea of linking my accounts to make life easier. HA!

Cons

From trying to adjust settings to linking accounts, every step was infuriating and time consuming as I constantly went in circles. The chat bot was totally unhelpful and gave me news links instead of help. I was required to use Google to get to the Shift instructions I needed and none of it was correct for what was on my screen.

Review Source

YJH

Yu Jay H.  
Software Developer  
Insurance  
Used the software for: 6-12 months

### "Flawed, but still useful"

October 15, 2019

3.0

Pros

I, personally, like having all of my different email / communication apps in one window. It really declutters the desktop and makes it easy to ignore them when I'm trying to focus. Slack, GSuite, Whatsapp, Messages for Android all work pretty well.

Cons

Some app / integrations do not work well. The Castbox app refuses to stay authenticated / logged in; I have to re-authenticate every day. A lot of the indicators / notifications are not live, they're live-ish. I.e. I'll get the system wide notification 20 to 30s before the app icon shows an indicator for it. This works the other way too - I'll go into the app and mark the item as read, but it will take 20s before the app icon updates and removes the indicator.

Review Source

KA

Krista A.  
Director & Curator  
Fine Art  
Used the software for: 6-12 months

### "AMAZING for multitaskers and people with multiple jobs"

October 28, 2019

5.0

Shift makes my life so much easier as I juggle multiple jobs and programs. Shift simplifies it all into one streamlined workspace to help organize me!

Pros

It allows me to have my personal email and 3 of my different work email accounts all in one workspace, along with the other apps I use regularly for my jobs like Google Drive, Slack, Dropbox, Airtable, and Pandora.

Cons

Since one of my jobs is at a college, I really wish that Moodle was one of the apps you could integrate with Shift. That way I could manage my timesheet, directory searches, etc. within Shift as well.

Review Source

Response from Shift Technologies Inc.

January 10, 2020

Thanks for the review! We're glad to hear you're using Shift with multiple email accounts and apps. Thank you for suggesting Moodle. We are adding new apps all the time and have added Moodle to the list. Stay tuned for updates!

VR

Verified Reviewer  
Solution Enablement, Senior Manager  
Internet  
Used the software for: 6-12 months

### "Shift makes using multiple GMail accounts a snap while staying focused on other work when necessary"

December 21, 2017

4.0

Focus and simplification of my desktop

Pros

Ease of setup, ease of use and a growing set of apps and focus on the app as simply email allows for focus of other work elsewhere on my desktop.

Cons

Not a fully working set of features that you find in the browser version. Getting better with each update but needs to happen faster.

Review Source

KB

Kevyn B.  
Director of Marketing  
Marketing and Advertising  
Used the software for: 6-12 months

### "Great Software for GSuite Users"

October 21, 2019

3.0

Overall my experience with the Shift software is positive. I am slightly aggravated due to the re-occurring issues with apps crashing rendering the software almost unusable. When it works it's perfect. When it's not it's not fun to work around due to the dependency I've developed with it.

Pros

Ability to switch between different accounts including the entire software suite. Easily switch between gmail, sheets, google analytics, etc per account that your signed in. It's added bonus of having several business based apps built-in is a welcome pleasure.

Cons

Software does not always work. This is very annoying and much like a competitor's software. Currently I have an issue with the software crashing when using google analytics tab.

Review Source

TW

Tosha W.  
Director of Marketing  
Education Management  
Used the software for: 1-2 years

### "It Changed My Life"

October 22, 2019

5.0

Pros

I was a microsoft outlook user and switched to a google company with gmail. YIKES. It was hard and I missed outlook UNTIL I found SHIFT. It's fantastic - all my emails in one app, all the integrations! Now I have a microsoft email and instead of migrating back, it's in shift! I've shared around my new workplace and have converted several here to SHIFT. THANK YOU for making my work life easier.

Cons

You fixed it when you integrated Grammarly and Boomerang. I'd like drag and drop emails to tasks in Outlook.

Review Source

Jessi F.  
Director of Marketing and Operations  
Consumer Goods  
Used the software for: I used a free trial

### "I was not impressed"

July 30, 2021

3.0

I have 5 gmail accounts for different businesses and need them all accessible. Gmail doesn't have a native app to see them all on my mac and it bogs Chrome down to have it all open.

Pros

I liked how all of my gmail accounts were in one place, plus slack, plus trello,.

Cons

It's a bit laggy, expensive, and the interface didn't feel natural to maneuver.

Review Source

MM

Marley M.  
Producer  
Entertainment  
Used the software for: 6-12 months

### "Command center for communication!"

October 16, 2019

4.0

This helps me stay on top of all my coms in 1 spot! So helpful! Such a great product for anyone with multiple emails and ways of communicating. I feel like I’m actually on top of my emails and messages!

Pros

Love seeing all my notifications in one place and being able to toggle 3 email addresses, 3+ messaging services, all in 1 spot.

Cons

I get signed out of email and fb messenger all the time and have to log in again— but I don’t get a message from shift that I’ve been signed out so I have to check every day to make sure I can still use every channel. I would love a refresh button on every channel— sometimes I’m logged in but I can’t use that email on shift for some reason. It’s a little fussy sometimes and that’s frustrating.

Review Source

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