# Shift Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Shift the right Email Management solution for you? Explore 328 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/169851/Shift/reviews --- Shift 4.3 (328) [View alternatives](https://www.capterra.com/p/169851/Shift/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Shift Ease of use 4.5 Customer Service 4.3 ## Pros and Cons in Reviews Enhanced productivity and efficiency 98% positive reviews out of 42 Most reviewers describe productivity and efficiency gains from managing various accounts in one place, boosting focus and output. Frequent bugs and technical issues 74% negative reviews out of 92 Most users comment bugs and issues cause crashes, slowdowns, repeated logouts, and slow support response, disrupting workflows. Keyur P CTO, 11 - 50 employees. "I have tried to use Shift on 3 different devices (1 PC and 2 Mac) and its been terrible experience." Centralized workflow management tool 94% positive reviews out of 34 Most reviewers indicate workflow organization is improved by consolidating multiple apps, reducing clutter, and streamlining access. Significant daily time savings 96% positive reviews out of 27 Most users report time saving by quickly switching between tools, avoiding repetitive logins, and minimizing app updates. Shelby J Founder and Designer, 1 employee. "It saves me time and helps me feel more organized throughout the day." ## Showing most helpful reviews Showing 1-25 of 328 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Norman M. Partner, Digital Marketing and Advertising Used the software for: 2+ years ### "Optimize your workflow with Shift" July 16, 2025 5.0 I have been using Shift since it launched and have used it daily. It’s by far my most used app as all my main tools I use ever day are integrated. Pros I use Shift every day as it helps organize all my tools and keeps everything in one place - so a lot less app switching. Overall it keeps me focused and efficient. Cons In some rare cases, integrated apps that are web based are missing some behaviours that the native apps have. Overall though these tend to be minor and rarely occur. Review Source MG Matt G. IT Consultant Computer & Network Security Used the software for: 2+ years ### "Combine all your mail clients/accounts/tabs into one app" December 19, 2024 5.0 I love Shift and will probably never use any other client! Pros I've been a Shift user since 2018, when I made the jump from Outlook, macOS Mail and Thunderbird for several different accounts. Shift is awesome at consolidating all these accounts, creating unified calendars, integrating with other apps and making switching between accounts a breeze. It's very intuitive to implement. I looked into replacing Shift at once stage, reviewing a number of different open source or cheaper alternatives, but none came close. Support is always responsive and super helpful. I use Shift on a daily basis. I no longer need to maintain multiple email clients, browsers and other applications. With Shift's integration it makes working a breeze. Cons The cost has gone up over the past six years, but in return there is a lot of decent functionality that has been added in return. Switched from [Firefox](https://www.capterra.com/p/228987/Firefox/)[Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[MacOS Big Sur](https://www.capterra.com/p/228984/MacOS-Big-Sur/)[Google Chrome](https://www.capterra.com/p/228985/Chrome/) I had too many different apps and needed an application in which I could have a single pane of glass for multiple accounts Review Source MM Michael M. COO Marketing and Advertising Used the software for: 2+ years ### "So many bugs and no help from customer service" June 4, 2026 1.0 For the cost, very poor. For a browser that actually has a cost, it should function better than free browsers. Pros The ability to be on top of many email boxes at the same time. Being able to have other apps attached to workspaces. Cons Bugs, so many bugs. The most recent issue is it making all ClickUp links in Gmail unusable. It is the only browser that has this issue. Review Source TK Timothy K. Employee Legal Services Used the software for: 2+ years ### "Shift is the best email client I've ever used." December 19, 2024 5.0 Shift is the best email client I've ever used. It was easy to set up, with no loss of conversations from the email client I used before. It's safe, simple, it groups my incoming emails, from six different accounts, into groups that I can work with and focus on the task at hand without having to be distracted by emails outside of that area of focus. Pros Shift seems to be the best stand-alone email client. It can integrate multiple accounts, with incoming messages automatically grouped into as many as four categories. Implementation was simple. I just entered the account access information, and it imported everything. I rely on it at work every day, to handle email quickly and efficiently and without losing track of any. It just works. I've never had to call customer support. I've tried other email clients, but Shift is the most reliable and the only one that works for me. Cons Shift had trouble, at times, printing to my PDF editor (PDF-Exchange Editor Plus) but they seem to have fixed it in the latest update. In fact it has now been several months since I had this issue and I use Shift throughout the day, every day. Switched from [G-Lock EasyMail7](https://www.capterra.com/p/138278/G-Lock-EasyMail7/) Shift has grouping according to filters I set that works great and Shift just works better, it doesn't crash like the other one did. Review Source JD Jen D. CEO Marketing and Advertising Used the software for: 2+ years ### "Shift is a Lifesaver if you have multiple emails and calendars" June 30, 2025 5.0 We have used Shift over 2 years, and honestly could not live without it at this point. My work as a contractor and white label, this software is essential to my productivity and staying on top of communications, calendar, etc. Pros Ease of use. Easily see multiple emails, unread email count, unified calendar, all without having multiple browsers open. Plus, having access to various apps under the different logins on workspaces is a life save. Cons Really, I don' t have any cons. Product is easy to use and intuitive and have no cons or suggestions for the softwar. Review Source FO Feraud O. Owner Marketing and Advertising Used the software for: 2+ years ### "The best tool to consolidate all the apps, emails and software you use. " July 3, 2025 5.0 Amazing, we use Shift daily for all our email accounts and also apps such as Whatapp, Assana, Agency Analytics and Trello. Makes everything super easy with its multiple workspace to keep things organized. Pros That I can manage all our business email account (8 accounts) from on place easily and open tabs that are connect to those gmail accounts for easier access when I need to sign in somewhere else. Cons Just maybe check on the WhatsApp integration. It keeps signing me out sometimes after a while of not using it. Review Source HT Hubert T. CEO Marketing and Advertising Used the software for: 2+ years ### "Everything you need in one window, the best software i have used" August 23, 2025 5.0 Pros I own a digital strategy agency, so i have to access multiple email accounts, multiple sessions across social media and tools, and Shift was the only software that has helped me achieve that goal without any complications (and i have tried a lot of software btw). This software is totally recommended Cons i cant find anything to dislike right now, i have been using it for years, this may be a wish rather than a dislike but if shift would have a mobile app that would be amazing Review Source SK Sara K. Founder Marketing and Advertising Used the software for: 2+ years ### "My work life is so much more efficient with Shift!" July 22, 2025 5.0 It changed how I work. I was switching between tabs and losing track of email accounts but with Shift, it's all in one place. It's worth every dollar I spend on it! Pros I love that it makes it easy for me to manage different email accounts in one place. I can open up Shift each morning and do everything I need to do for work without having to open nearly any other program. Cons I probably don't even utilise the full capability of Shift but everything I do use meets my needs perfectly - no cons to report! Review Source SJ Shelby J. Founder and Designer Design Used the software for: 2+ years ### "Keeps my business organized and my brain calm" June 30, 2025 5.0 Shift has made a real difference in how I manage my day. It keeps my tools and communication organized and helps cut down on distractions. I feel more on top of things and it’s been a simple, reliable solution for my business. Pros Shift helps me stay focused by keeping everything I need in one place. I can switch between emails, tasks, my calendar, and notes easily without opening a million tabs. It saves me time and helps me feel more organized throughout the day. Cons I don’t love using Shift as a regular web browser and still use my standard browser for general searches. I also wish it supported a few more of the apps I use regularly. Review Source Maria H. Solution Architect Information Technology and Services Used the software for: 2+ years ### "Must have for any multi tasker" December 23, 2024 5.0 I have used shift for over 4 years as a way to consolidate my windows for notifications, bookmarks, and important applications/websites I'm tracking. I choose what notifications I want to recieve and it keeps them saved and easy to bring back up after a restart. I haven't experienced any performance drain like you sometimes get when multiple browsers are open. Pros I love that I can manage multiple applications across my work and personal life in one applicaiton. Cons I have to keep my work and personal emails separately, ideally I could have a combined inbocx and calendar. Review Source JN Jeff N. Director-CEO Education Management Used the software for: 1-2 years ### "Great solution to having all of your apps "under one roof"" May 27, 2025 4.0 I've been using Shift for several years and really like its ease of use and ability to add almost any app I can think of. It allows me to seamlessly switch between apps I use for my business and doesn't log me out, even if I haven't been active for awhile. I like that they are constantly improving it as it lets me know that the developers care about the quality of the product. Pros I like that it allows me to combine several software platforms in one app. I use it daily for my business and its nice to be able to quickly switch between platforms without actually leaving the interface. Cons It can be buggy and quit unexpectedly. They also still haven't fixed the issue with Google Docs when using an M series Mac although I think this may be a Google issue that they have no control over. Review Source CB Chad B. Creative Director Animation Used the software for: 2+ years ### "The best way to wrangle multiple messaging services..." August 21, 2024 4.0 Fantastic and a huge time saver, part of my everyday work experience. Pros I use multiple chat and messaging services for business and personal use, 15 of them to be exact. Previously this meant running multiple different apps on my system or having a ton of browser windows open that I would accidentally close when I was done browsing normal websites. This was a huge pain. Shift was a godsend! I can combine all my chat/messaging apps into one location/app, and not have to worry about accidentally shutting one of them down. It gets heavy use from me each day, and the integration with all the platforms seems pretty solid. It's super easy to install, and any time I've had a bug, customer support is pretty prompt about getting back. Cons The notification badges and use of web plugins can be inconsistent/glitchy at times. Review Source KT Kremena T. Executive Assistant Executive Office Used the software for: 1-2 years ### "Excellent for the price" September 10, 2024 5.0 Pros Easy to use and all info required fits one page Cons The cancellation of orders and products required a different platform. The tools Shift offered were buggy Review Source JF Jeff F. EVP-Operations Marketing and Advertising Used the software for: 1-2 years ### "Do Not Buy this software!!!" June 22, 2021 2.0 I must say that while the platform was useful, it comes with challenges. Every other day there would be a glitch somewhere in the dashboard, or a new update. Many times the dashboard would open up, but would not function. Meaning I could not navigate through any of my mail, folders, drafts.. This was extremely frustrating. While support would have me uninstall the software, try an alpha or beta version instead, each with their own bugs and glitches, which I gladly would create a support ticket for. I just was fed up with having to be their guinea pig and never any real fix or improvement. When I saw that my subscription was about to expire, I did reach out to them to see if they would continue my free "pro" subscription since I was a loyal customer and they simply told me NO! Not even a substantial discount. #Tryshiftfail While I am always looking at new technology and innovative products for my team, TryShift just doesn't make the mark for both their product or their support! Poor customer Experience They Don't Listen #ShiftFail Pros Can switch between email accounts quickly. Cons Have been using Shift for over a year. Just a month after signing up for a paid pro version, I found that there were too many bugs in the system and tried to cancel my subscription. Upon doing so, the shift team offered me a full year of the pro version for free. So, they refunded me and I took the offer. Review Source VR Verified Reviewer Entrepreneur Marketing and Advertising Used the software for: 6-12 months ### "Excellent Product, Awful Support" December 13, 2019 5.0 The product is excellent but I'm extremely disappointed by support. I was offered a free year long trial of the beta version of Premium by a senior member of the team after having buggy experiences earlier on. A few months in I was loving it and planning to upgrade to Premium after the year. However, after a few months, the account was spontaneously downgraded. After almost 2 additional months of back and forth with support, I still didn't have access to the original subscription. The person I was in communication with was friendly and responsive at first, but literally did not acknowledge the nature of the issue and kept asking for the credit card on file (there was none since I never had a paid account). I question whether or not she actually read the emails. Eventually she stopped responding unless I followed up, became less and less friendly, and I finally just deleted the account. I loved the product but felt there was a significant disconnect with customer support that made it impossible to benefit from the Shift in a reliable way. Ultimately, the issues with customer support cost a great deal of time and I lost all of the benefits of streamlined productivity. Pros Easy to use, used to be really buggy but has improved significantly Chrome extensions are now available So easy to toggle between accounts Doesn't seem to use a lot of bandwidth Cons Customer support Frequent identity verification - but that's probably not within Shift's control Review Source GC Gene C. Owner Marketing and Advertising Used the software for: 6-12 months ### "My New Dashboard for Everything" November 12, 2019 4.0 I started out looking for a solution that would let me run multiple Gmail accounts without having to log out of one to log in to another. Shift did exactly what I was looking for.... and more. Simply by clicking an account icon, I could switch between Google accounts and have full access to ALL services in that Google account. Pretty soon, I was using Shift as my primary email client. Then I started using it as my interface to all my GDrive accounts. Then I discovered that I could add other common apps. The latest update added a built in browser. Now, I am pretty much using Shift as my dashboard for most of what I do online. It's a marvel of design that combines simplicity, ease-of-use, and powerful functionality into a single window with multiple panes. This is the front end tool that Google would have designed if it had done a better job of understanding how its products were used in the real world, i.e. multiple services across multiple accounts, combined with frequent use of other apps. The only problem I have had is that they frequently update the product, and one update became incompatible with my older MacOS. But the support people were super helpful, and within a week or so they had come up with a patch to fix things. At this point, Shift has become a more important tool in my online activities than Google Chrome, and that says a lot. Pros \- intuitive, simple user interface - ability to control multiple accounts in multiple apps without signing in and out - seamless integration with Google mail, drive and other services - ability to add practically any app that I might use - works on both my WIndows and Mac devices Cons \- would like a little more flexibility to customize the gmail interface - have had a couple of issues with newer upgrades not working with my older MacOS Review Source VR Verified Reviewer Owner Retail Used the software for: 2+ years ### "Best Productivity Software Available" October 16, 2019 5.0 Shift allows me to save time during my day by keeping all of my important communication tools, including multiple Gmail accounts, open and accessible without having to switch between accounts in the browser. Staying on top of multiple email accounts and other methods of communication during the day (such as Facebook Messenger and Android Messages) was time consuming and ineffective. But with Shift, it puts it all in once place and is very easy to use! Pros Access to multiple Gmail accounts within a single window and no switching accounts. Also love having access to other web applications within a single app as well. Allows you to build out a customized set of web apps to save you time during your day. Cons To be honest, I have had very few issues with Shift. Google Forms can be a pain sometimes as their don't always want to open in the child windows, but other than that, it just works. Review Source VR Verified Reviewer CEO Marketing and Advertising Used the software for: 6-12 months ### "Makes me feel calm when working" January 4, 2020 5.0 I love shift because it makes it easy for my team to see all the applications we use, all in one place. When I'm using it, I love that it makes me feel calm when I work because I know where everything is and am never jumping between 50 tabs (which makes my head spin) and work more efficiently. Pros Everything is in one spot, which is what I like the most. It's easy to use and add new applications as you grow your business. Cons I wish you could use the keyboard to flip between screens faster. Even though I can't do that, I still prefer to use this Shift over just my browser. Review Source Response from Shift Technologies Inc. January 13, 2020 Thanks for your review! We're very happy to hear that Shift helps you feel calm while working and that you're finding it easy to use. You may already be aware, but with the latest 4.0 release you can now cycle windows, check notifications and switch between accounts with the latest addition to our list of custom keyboard shortcuts. It's great for quickly toggling between your top apps and accounts without lifting your fingers off the keyboard. Take it for a spin: Mac: Command + \` Windows: Control + Tab To see a full list of keyboard shortcuts within shift use: Mac: Command + / Windows: Control + / If you have any other questions or comment, feel free to contact out support team! SM Scott M. Senior Manager, Leadership Coaching Services Education Management Used the software for: 1-2 years ### "SHIFTed to the Next Level" October 24, 2019 5.0 I work with many different clients as a Youth Leadership Education Coach, this means balancing many different GMail accounts. I need them to stay seperate, but access them individually quickly. Shift helps me do that. There are at least six additional applications that I work in every day to manage projects, schedule, documents, finances, etc. All of those are connected within one dashboard by Shift. Having it all in one place helps me stay away from YouTube and other social media (though you can connect those applications to!). I truly feel that my work has elevated because of this tool. Pros I LOVE SHIFT! Given me ease & convenience of having my many email accounts be in one place Ability to connect my email and project management tools Navigated the distractions of web browsers, it was too easy to wander over to social media/amazon. Now I can have it within the one tool - including links to google docs/dropbox documents It really has helped me elevate my efficiency and time management so that I can get more done. Cons I honestly don't have anything that hold me back because of this tool. Perhaps allowing me to change the background color of the application tiles? I know I can change the color that shows when I hover over the tool but being able to see that color before hovering/clicking could be helpful. Review Source PC Philip C. Content Creator Music Used the software for: Less than 6 months ### "A Company that Knows Where It's Going" April 5, 2020 4.0 In my opinion $100 per year is negligible to be able to search across all your work platforms and re-organize your work environment. That said, some readers may not have money to blow in which case Shift is not for them. If you are looking for a free option that consolidates email and apps, don't despair. There are apps like Franz and Rambox to name but a few. These apps are similar to Shift in many ways but offer more options in terms of their free versions. If you are professional willing to invest in an app that may well save you time and money in the long run, then this might be a perfect fit. Pros According to their website, "Shift is the desktop app for streamlining your accounts, apps, and workflows." and if you watch a tutorial video you'll see it does exactly that. On the free version you can add two email accounts and 1 app account. Thus, the free version is ideal for someone who only has two Google accounts but still wants to consolidate things. The pro version costs less than 100 dollars; $99.99 per year; that's roughly $8.33 per month. It's the pro option where Shift really shines. Pro allows unlimited email accounts and apps along with the ability to do a unified search across all accounts and apps. Customers willing to pay for pro can truly streamline their workflow into one highly efficient system. Shift also offers a Team version, but you must provide details and ask for a price quotation. Cons The only con is that some people, like me for instance, might fail to notice the fine print and think they're getting all the pro features for free. The free version doesn't offer anything that most mail clients can't already do. As such, it seems like the free version only exists as a means to tempt the user into buying the pro version where things really happen. Review Source VR Verified Reviewer Director, Technical Services Information Technology and Services Used the software for: 2+ years ### "Shift saves me a lot of time daily" October 16, 2019 5.0 For historial reasosn, I have several G Suite and Google accounts that I need to access every day. Shift greatly simplifies that task, and the gloabl search function can't be matched with a web browser clien. Pros All of my G Suite and Google accounts can be accessed from one screen. It saves so much time. The integartion of other accounts such as Twietter, Facebook, and LinkedIn is also quite helpful. I don't have to keep checking a bunch of tabs on a web browser to see if I have notifications. Cons I don't really have any major complaints. Occasionally I'm required to login in again, which seems to be random. Reason for choosing Shift Not applicable. Review Source Jordan M. Real Estate Agent, Owner Real Estate Used the software for: 6-12 months ### "Excellent professional or even personal work oriented application" September 30, 2019 5.0 By utilizing Shift I am maximizing efficiency, eliminating redundancy, and turning my workstation use into a power user platform with its ease of functionality and organization. i never miss a beat. Pros Shift is what I call sort of an Iphone or Android app for PC. It collects all of your most used applications, websites and programs for easy access in one clean and efficient user interface. it makes your pc or mac as easy to use as an Iphone. My efficiency has gone through the roof since utilizin this application. Cons There is little negative about this software. I suppose more integrations would always be nice but that is hardly a downside. It's more of, "it would be nice for this app to do this or that, but you can only get so much utility for the money! Reason for choosing Shift There literally is nothing that Shift is really competing with. It is in a ballpark of its own. Review Source VR Verified Reviewer Business Intelligence Developer Real Estate Used the software for: 1-2 years ### "Stay Organized" March 7, 2019 5.0 Pros Shift is an outstanding tool for busy professionals to stay organized and maintain different accounts within one platform. It supports various email providers, as well as dozens, if not hundreds of applications. The dashboard is easy to use and it lets you pick from a few templates and color schemes. I used Shift to stay connected to a few email accounts that I use and it helps me centralize everything within one application. Overall, I am happy with its performance. Cons The only thing that I do not like as much about Shift is the pricing. Even though they offer a few tiers for its users, I think it is somewhat expensive. Review Source Rachel G. Process & Priorities Consultant Management Consulting Used the software for: 6-12 months ### "Best tool I didn't know I needed" July 5, 2019 5.0 You will save time you didn't know you can get back. It's a game-changer, particularly for contract and freelance workers who have so many accounts. Pros Having everything in one app has been a game-changer. I use multiple GSuite accounts, 5+ Slack Workspaces, Evernote, ClickUp for project management, Toggl to track time - all of these apps running on my computer made it really slow and I didn't realize how much time I spent navigating around everything. Shift conveniently puts everything in 1 place and has saved me so much time I didn't know I could get back. Cons I do run a lot in it, but 1-2 times a day I have to reload the entire app because it's glitching and won't save properly (I've never lost anything because I realize it super fast, but still annoying) Review Source Wilco V. Webprogrammeur Marketing and Advertising Used the software for: Less than 6 months ### "Very useful program for managing websites efficiently and fast" July 27, 2019 4.0 It is a very helpful program that improves productivity a lot, but it is not perfect yet and can still use some extra features. Pros The software is really easy and straightforward to use. Setting it up is just a matter of logging in to your accounts. The software is very customizable with the extra apps you can install. Once websites are loaded switching between accounts is very fast. The cross-account search feature is very handy when you don't know anymore on which account you received a specific email. Cons Account and app colors can only be chosen from a specific set of colors and not with a color picker. You cannot dock extra Google apps on the top-right, only the default Gmail, Agenda and Drive are instantly accessible. Only a select number of Chrome extensions are available to install. The program takes quite a while to start. Review Source Similar Products Featured ## Related categories [Browser](https://www.capterra.com/browser-software/)[Email Management](https://www.capterra.com/email-management-software/)[Productivity](https://www.capterra.com/productivity-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.