# Shift Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Shift the right Email Management solution for you? Explore 327 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/169851/Shift/reviews --- Shift 4.3 (327) [View alternatives](https://www.capterra.com/p/169851/Shift/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Shift Ease of use 4.5 Customer Service 4.3 ## Pros and Cons in Reviews FO Feraud O OwnerMarketing and Advertising, 2 - 10 employeesUsed the software for: More than 2 years. “That I can manage all our business email account (8 accounts) from on place easily and open tabs that are connect to those gmail accounts for easier access when I need to sign in somewhere else.“ July 3, 2025 KP Keyur P CTONanotechnology, 11 - 50 employeesUsed the software for: 6-12 months. “Specifically if I search for a document on Google Drive and open in a new tab the app would crash.“ April 7, 2024 HT Hubert T CEOMarketing and Advertising, 11 - 50 employeesUsed the software for: More than 2 years. “I own a digital strategy agency, so i have to access multiple email accounts, multiple sessions across social media and tools, and Shift was the only software that has helped me achieve that goal without any complications (and i have tried a lot of software btw).“ August 23, 2025 SM Samantha M ownerPhotography, Self-employedUsed the software for: I used a free trial. “I was required to use Google to get to the Shift instructions I needed and none of it was correct for what was on my screen.“ May 7, 2024 FO Feraud O OwnerMarketing and Advertising, 2 - 10 employeesUsed the software for: More than 2 years. “Amazing, we use Shift daily for all our email accounts and also apps such as Whatapp, Assana, Agency Analytics and Trello.“ July 3, 2025 SM Samantha M ownerPhotography, Self-employedUsed the software for: I used a free trial. “From trying to adjust settings to linking accounts, every step was infuriating and time consuming as I constantly went in circles.“ May 7, 2024 MG Matt G IT ConsultantComputer & Network Security, 2 - 10 employeesUsed the software for: More than 2 years. “Shift is awesome at consolidating all these accounts, creating unified calendars, integrating with other apps and making switching between accounts a breeze.“ December 19, 2024 CB Chad B Creative DirectorAnimation, 11 - 50 employeesUsed the software for: More than 2 years. “The notification badges and use of web plugins can be inconsistent/glitchy at times. “ August 21, 2024 ## Showing most helpful reviews Showing 1-25 of 327 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Norman M. Partner, Digital Marketing and Advertising Used the software for: 2+ years ### "Optimize your workflow with Shift" July 16, 2025 5.0 I have been using Shift since it launched and have used it daily. It’s by far my most used app as all my main tools I use ever day are integrated. Pros I use Shift every day as it helps organize all my tools and keeps everything in one place - so a lot less app switching. Overall it keeps me focused and efficient. Cons In some rare cases, integrated apps that are web based are missing some behaviours that the native apps have. Overall though these tend to be minor and rarely occur. Review Source MG Matt G. IT Consultant Computer & Network Security Used the software for: 2+ years ### "Combine all your mail clients/accounts/tabs into one app" December 19, 2024 5.0 I love Shift and will probably never use any other client! Pros I've been a Shift user since 2018, when I made the jump from Outlook, macOS Mail and Thunderbird for several different accounts. Shift is awesome at consolidating all these accounts, creating unified calendars, integrating with other apps and making switching between accounts a breeze. It's very intuitive to implement. I looked into replacing Shift at once stage, reviewing a number of different open source or cheaper alternatives, but none came close. Support is always responsive and super helpful. I use Shift on a daily basis. I no longer need to maintain multiple email clients, browsers and other applications. With Shift's integration it makes working a breeze. Cons The cost has gone up over the past six years, but in return there is a lot of decent functionality that has been added in return. Switched from [Firefox](https://www.capterra.com/p/228987/Firefox/)[Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[MacOS Big Sur](https://www.capterra.com/p/228984/MacOS-Big-Sur/)[Google Chrome](https://www.capterra.com/p/228985/Chrome/) I had too many different apps and needed an application in which I could have a single pane of glass for multiple accounts Review Source jC jake C. VP Venture Capital & Private Equity Used the software for: 1-2 years ### "Bait and Switch -- Glitchy, Invasive, and Poor Cancelation Experience" November 13, 2024 1.0 It worked for a day. It was convenient to use shortcuts to switch between accounts. Try superhuman. Absolute BS privacy policy and impossible to cancelBait and Switch -- Glitchy, Invasive, and Poor Cancelation Experience I wish i never bought this Pros It worked for a day. It was convenient to use shortcuts to switch between accounts. Try superhuman. Cons Absolute BS privacy policy and impossible to cancel Review Source Response from Shift Technologies Inc. November 28, 2024 Thank you for sharing your feedback, and I'm sorry to hear about your experience. It sounds like you've had a frustrating time, and that's certainly not the experience we aim to provide. We'd love the chance to address the concerns you’ve raised—whether it's regarding shortcuts, glitches, privacy, or cancelation. Could you please share a bit more detail about the issues you faced? If canceling has been a problem, we can make sure it’s resolved quickly. You can reach out to our Support team at support@shift.com. Your feedback is incredibly valuable, and we’re committed to making things right. Let me know how we can assist further! TK Timothy K. Employee Legal Services Used the software for: 2+ years ### "Shift is the best email client I've ever used." December 19, 2024 5.0 Shift is the best email client I've ever used. It was easy to set up, with no loss of conversations from the email client I used before. It's safe, simple, it groups my incoming emails, from six different accounts, into groups that I can work with and focus on the task at hand without having to be distracted by emails outside of that area of focus. Pros Shift seems to be the best stand-alone email client. It can integrate multiple accounts, with incoming messages automatically grouped into as many as four categories. Implementation was simple. I just entered the account access information, and it imported everything. I rely on it at work every day, to handle email quickly and efficiently and without losing track of any. It just works. I've never had to call customer support. I've tried other email clients, but Shift is the most reliable and the only one that works for me. Cons Shift had trouble, at times, printing to my PDF editor (PDF-Exchange Editor Plus) but they seem to have fixed it in the latest update. In fact it has now been several months since I had this issue and I use Shift throughout the day, every day. Switched from [G-Lock EasyMail7](https://www.capterra.com/p/138278/G-Lock-EasyMail7/) Shift has grouping according to filters I set that works great and Shift just works better, it doesn't crash like the other one did. Review Source JN Jordan N. Senior PPC Specialist Marketing and Advertising Used the software for: 2+ years ### "Shift Is The Best All In One Software Productivity Solution" January 16, 2025 5.0 With one click I can switch back and forth as needed and Shift remembers where I was when I switch between apps. Integration is easy, just log in once and Shift always remembers which account is which. So if I have two Google Drives for example (personal and work) my work one will always be logged into my work profile and personal always logged in on my personal. No need to be logging in and out constantly. Pros the ability to have all my apps installed, logged in and open in one piece of software instead of having multiple apps open in the background slowing down my Mac. I also liked you can have multiple accounts logged into the same app and split between work/personal workspaces. So no need to be logging in and out of accounts all the time. Cons Not much in communication of what new apps/software have been added or a timeline of upcoming features. Most software has a public roadmap these days. Switched from [Station](https://www.capterra.com/p/217790/Station/) Station shut down, so was looking for something similar and this was it. Review Source JD Jen D. CEO Marketing and Advertising Used the software for: 2+ years ### "Shift is a Lifesaver if you have multiple emails and calendars" June 30, 2025 5.0 We have used Shift over 2 years, and honestly could not live without it at this point. My work as a contractor and white label, this software is essential to my productivity and staying on top of communications, calendar, etc. Pros Ease of use. Easily see multiple emails, unread email count, unified calendar, all without having multiple browsers open. Plus, having access to various apps under the different logins on workspaces is a life save. Cons Really, I don' t have any cons. Product is easy to use and intuitive and have no cons or suggestions for the softwar. Review Source FO Feraud O. Owner Marketing and Advertising Used the software for: 2+ years ### "The best tool to consolidate all the apps, emails and software you use. " July 3, 2025 5.0 Amazing, we use Shift daily for all our email accounts and also apps such as Whatapp, Assana, Agency Analytics and Trello. Makes everything super easy with its multiple workspace to keep things organized. Pros That I can manage all our business email account (8 accounts) from on place easily and open tabs that are connect to those gmail accounts for easier access when I need to sign in somewhere else. Cons Just maybe check on the WhatsApp integration. It keeps signing me out sometimes after a while of not using it. Review Source HT Hubert T. CEO Marketing and Advertising Used the software for: 2+ years ### "Everything you need in one window, the best software i have used" August 23, 2025 5.0 Pros I own a digital strategy agency, so i have to access multiple email accounts, multiple sessions across social media and tools, and Shift was the only software that has helped me achieve that goal without any complications (and i have tried a lot of software btw). This software is totally recommended Cons i cant find anything to dislike right now, i have been using it for years, this may be a wish rather than a dislike but if shift would have a mobile app that would be amazing Review Source SK Sara K. Founder Marketing and Advertising Used the software for: 2+ years ### "My work life is so much more efficient with Shift!" July 22, 2025 5.0 It changed how I work. I was switching between tabs and losing track of email accounts but with Shift, it's all in one place. It's worth every dollar I spend on it! Pros I love that it makes it easy for me to manage different email accounts in one place. I can open up Shift each morning and do everything I need to do for work without having to open nearly any other program. Cons I probably don't even utilise the full capability of Shift but everything I do use meets my needs perfectly - no cons to report! Review Source SJ Shelby J. Founder and Designer Design Used the software for: 2+ years ### "Keeps my business organized and my brain calm" June 30, 2025 5.0 Shift has made a real difference in how I manage my day. It keeps my tools and communication organized and helps cut down on distractions. I feel more on top of things and it’s been a simple, reliable solution for my business. Pros Shift helps me stay focused by keeping everything I need in one place. I can switch between emails, tasks, my calendar, and notes easily without opening a million tabs. It saves me time and helps me feel more organized throughout the day. Cons I don’t love using Shift as a regular web browser and still use my standard browser for general searches. I also wish it supported a few more of the apps I use regularly. Review Source SA Sam A. Director Photography Used the software for: 2+ years ### "Very useful way to collate frequently used services." December 26, 2024 5.0 Pros Saves me loads of time switching back and forth from say Gmail, Linkedin, Hubspot, Whatsapp etc. It certainly streamlines my workflow. I use Shift almost every day as it really is my productivity hub. I've not yet needed customer support and I've been using Shift for 2 years now. Cons Sometimes extensions need to be manually reloaded (usually Hubspot). Review Source TT Tyler T. Director Computer Software Used the software for: 2+ years ### "Simplicity - organization for a chaotic work environment" August 20, 2024 5.0 Love it and have been using it for years. It has gotten better and better over time and I love how it organizes all of my work in 1 place Pros Ease of use, easy to setup, all of my products and tools are saved in 1 place and accessible within 1 window Cons The app will sometimes lag or quit...and then can be difficult to get onto my extended browser. This happens maybe 1-2 times a quarter Review Source AT Adrian T. Executive Pastor Religious Institutions Used the software for: 2+ years ### "Very happy user" August 22, 2024 4.0 Very happy. I use it every day for my personal Google account and work Google account. Pros Managing multiple Google accounts with ease. Cons Sometimes, I have to re-sign into my Google accounts. That hasn't happened in a while, so it hasn't been a big problem. Review Source JF Jeff F. EVP-Operations Marketing and Advertising Used the software for: 1-2 years ### "Do Not Buy this software!!!" June 22, 2021 2.0 I must say that while the platform was useful, it comes with challenges. Every other day there would be a glitch somewhere in the dashboard, or a new update. Many times the dashboard would open up, but would not function. Meaning I could not navigate through any of my mail, folders, drafts.. This was extremely frustrating. While support would have me uninstall the software, try an alpha or beta version instead, each with their own bugs and glitches, which I gladly would create a support ticket for. I just was fed up with having to be their guinea pig and never any real fix or improvement. When I saw that my subscription was about to expire, I did reach out to them to see if they would continue my free "pro" subscription since I was a loyal customer and they simply told me NO! Not even a substantial discount. #Tryshiftfail While I am always looking at new technology and innovative products for my team, TryShift just doesn't make the mark for both their product or their support! Poor customer Experience They Don't Listen #ShiftFail Pros Can switch between email accounts quickly. Cons Have been using Shift for over a year. Just a month after signing up for a paid pro version, I found that there were too many bugs in the system and tried to cancel my subscription. Upon doing so, the shift team offered me a full year of the pro version for free. So, they refunded me and I took the offer. Review Source VR Verified Reviewer Entrepreneur Marketing and Advertising Used the software for: 6-12 months ### "Excellent Product, Awful Support" December 13, 2019 5.0 The product is excellent but I'm extremely disappointed by support. I was offered a free year long trial of the beta version of Premium by a senior member of the team after having buggy experiences earlier on. A few months in I was loving it and planning to upgrade to Premium after the year. However, after a few months, the account was spontaneously downgraded. After almost 2 additional months of back and forth with support, I still didn't have access to the original subscription. The person I was in communication with was friendly and responsive at first, but literally did not acknowledge the nature of the issue and kept asking for the credit card on file (there was none since I never had a paid account). I question whether or not she actually read the emails. Eventually she stopped responding unless I followed up, became less and less friendly, and I finally just deleted the account. I loved the product but felt there was a significant disconnect with customer support that made it impossible to benefit from the Shift in a reliable way. Ultimately, the issues with customer support cost a great deal of time and I lost all of the benefits of streamlined productivity. Pros Easy to use, used to be really buggy but has improved significantly Chrome extensions are now available So easy to toggle between accounts Doesn't seem to use a lot of bandwidth Cons Customer support Frequent identity verification - but that's probably not within Shift's control Review Source VR Verified Reviewer COO Computer Software Used the software for: 6-12 months ### "A mail client which brings all of my google services into one place, across accounts. Excellent." January 9, 2018 4.0 All of my email in one place, including my calendar. It's a familiar interface since it just uses the gmail native interface. The aggregation of accounts / services to a desktop client makes it a win. Pros Having a single mail client which brings all my accounts together. I like that they are all separated, but I can quickly change between them and see unread count in the sidebar. Shortcuts to jump to my calendar and back to my inbox make it quick and easy. Having it in a desktop client allows me to not need to worry about the browser and which account I'm signed into right now when pulling up my mail. Ease of use, convenient and familiar (gmail interface), quickly fetched mail, and other features make this a goto client for me right now. The extensibility now with extensions is a great feature. Cons Sometimes it seems like the memory usage by Shift can get a little out of hand. I tend to force quit the application and relaunch it. Sometimes an extension doesn't work correctly and it's not clear how to fix it (like the Zoom extension saying I need to log in again to authenticate, but then not having a method of doing so - at least not easily found). Review Source DK Damon K. Business Analyst Government Administration Used the software for: 6-12 months ### "Shift Review- Nice but room for improvement" October 21, 2019 4.0 Overall it has been used daily so it has to be pretty good. I experienced some bugs in browsing on the reddit extension and customer service was helpful and prompt but it still doesnt handle tons of loaded content as well as a browser. Pros Nice to have a place separate than browser to keep primary correspondence/instant messaging apps... both because it means that my browser does not need to be logged in and because I don't have to log into individual accounts. I like that you have the ability to open links externally and that apps maintain full functionality within the tool. Cons Some of these are particular to me, but I will start with the general stuff: - Design related... Would be nice to have a bit more customization around themes/colors/size of tabs/placement of tabs. Also the "+" button under the email accounts is a bit distracting and not necessary since I don't often add new email accounts, and often click on it accidentally. Also would be nice to be able to order your email accounts and other accounts without having to keep the primary accounts at the top and the others at the bottom... this also makes it very space inefficient since there is a big blank space between them. -Features... Not sure if this is possible given the amount of apps you plug into, but a mobile version would make this much more worth the money- frankly a game changer. Additional microsoft services would be nice... excel online (I know I can do this in the browser from the email but separate would be cool) Review Source Matthew S. Creator at Large Information Technology and Services Used the software for: 1-2 years ### "Great All In One, But A Bit of a Resource Hog" October 25, 2019 4.0 My overall experience with Shift has been good. As a freelance creative services provider juggling personal, professional, and creative resources, I've come to depend on Shift as a time-saver and essential tool. Pros I appreciate, and have come to depend, on having several e-mail and cloud storage accounts (Google), invoicing / time tracking (Freshbooks), and notes / outlining / to-do (Dynalist and / or Workflowy) in one place via Shift. Just taking into account the reduced number of clicks and alt-tabs, it's a time saver. Cons Since Shift mostly works as a container for several Chromium browser tabs, it eats resources just like Chrome does. On a less robust computer (for example, on my older Dell laptop), this results in a noticeable overall performance hit. On my zippy desktop machine (built for gaming), it's no issue at all. So be sure you have good hardware if you plan on using Shift regularly throughout your day for multiple apps. Review Source MB Matthew B. TRIO Advisor Education Management Used the software for: 6-12 months ### "Shift has optimized my life!" October 15, 2019 5.0 Overall, my experience has been incredibly positive. I am looking forward to starting my second year with the membership and fully maximizing the increased efficiency. My peers marvel at how I am able to balance all of the various commitments and work that is required and I owe so much of that to Shift. As someone who works remotely from my co-workers, communication is vital to be effective in my job. With Shift, I am always at the top of my game! Pros The ability to manage several accounts and applications simultaneously from one desktop has increased my production dramatically. I serve on several boards and have positions that require monitoring as many as 8 emails. Shift has given me the ability to easily move between accounts and constantly keep my pulse on what is happening in my various roles. I like to operate with maximum efficiency and be very timely with my responses and Shift has allowed me to be at the top of my game at all times. Cons This is a nitpick, but I am someone who likes to have zero unread emails in my inbox. The hotkey to make an email read is Ctrl + Q. However, that is also the hotkey for closing the application. So I will frequently close out of Shift and have to re-login which is inconvenient. I also find that the logins will frequently expire for emails I do not check daily and it can cause issues where I am not aware that new messages have arrived since the inbox is not updating. Review Source PC Philip C. Content Creator Music Used the software for: Less than 6 months ### "A Company that Knows Where It's Going" April 5, 2020 4.0 In my opinion $100 per year is negligible to be able to search across all your work platforms and re-organize your work environment. That said, some readers may not have money to blow in which case Shift is not for them. If you are looking for a free option that consolidates email and apps, don't despair. There are apps like Franz and Rambox to name but a few. These apps are similar to Shift in many ways but offer more options in terms of their free versions. If you are professional willing to invest in an app that may well save you time and money in the long run, then this might be a perfect fit. Pros According to their website, "Shift is the desktop app for streamlining your accounts, apps, and workflows." and if you watch a tutorial video you'll see it does exactly that. On the free version you can add two email accounts and 1 app account. Thus, the free version is ideal for someone who only has two Google accounts but still wants to consolidate things. The pro version costs less than 100 dollars; $99.99 per year; that's roughly $8.33 per month. It's the pro option where Shift really shines. Pro allows unlimited email accounts and apps along with the ability to do a unified search across all accounts and apps. Customers willing to pay for pro can truly streamline their workflow into one highly efficient system. Shift also offers a Team version, but you must provide details and ask for a price quotation. Cons The only con is that some people, like me for instance, might fail to notice the fine print and think they're getting all the pro features for free. The free version doesn't offer anything that most mail clients can't already do. As such, it seems like the free version only exists as a means to tempt the user into buying the pro version where things really happen. Review Source VR Verified Reviewer Director, Technical Services Information Technology and Services Used the software for: 2+ years ### "Shift saves me a lot of time daily" October 16, 2019 5.0 For historial reasosn, I have several G Suite and Google accounts that I need to access every day. Shift greatly simplifies that task, and the gloabl search function can't be matched with a web browser clien. Pros All of my G Suite and Google accounts can be accessed from one screen. It saves so much time. The integartion of other accounts such as Twietter, Facebook, and LinkedIn is also quite helpful. I don't have to keep checking a bunch of tabs on a web browser to see if I have notifications. Cons I don't really have any major complaints. Occasionally I'm required to login in again, which seems to be random. Reason for choosing Shift Not applicable. Review Source Jordan M. Real Estate Agent, Owner Real Estate Used the software for: 6-12 months ### "Excellent professional or even personal work oriented application" September 30, 2019 5.0 By utilizing Shift I am maximizing efficiency, eliminating redundancy, and turning my workstation use into a power user platform with its ease of functionality and organization. i never miss a beat. Pros Shift is what I call sort of an Iphone or Android app for PC. It collects all of your most used applications, websites and programs for easy access in one clean and efficient user interface. it makes your pc or mac as easy to use as an Iphone. My efficiency has gone through the roof since utilizin this application. Cons There is little negative about this software. I suppose more integrations would always be nice but that is hardly a downside. It's more of, "it would be nice for this app to do this or that, but you can only get so much utility for the money! Reason for choosing Shift There literally is nothing that Shift is really competing with. It is in a ballpark of its own. Review Source VR Verified Reviewer Business Intelligence Developer Real Estate Used the software for: 1-2 years ### "Stay Organized" March 7, 2019 5.0 Pros Shift is an outstanding tool for busy professionals to stay organized and maintain different accounts within one platform. It supports various email providers, as well as dozens, if not hundreds of applications. The dashboard is easy to use and it lets you pick from a few templates and color schemes. I used Shift to stay connected to a few email accounts that I use and it helps me centralize everything within one application. Overall, I am happy with its performance. Cons The only thing that I do not like as much about Shift is the pricing. Even though they offer a few tiers for its users, I think it is somewhat expensive. Review Source Rachel G. Process & Priorities Consultant Management Consulting Used the software for: 6-12 months ### "Best tool I didn't know I needed" July 5, 2019 5.0 You will save time you didn't know you can get back. It's a game-changer, particularly for contract and freelance workers who have so many accounts. Pros Having everything in one app has been a game-changer. I use multiple GSuite accounts, 5+ Slack Workspaces, Evernote, ClickUp for project management, Toggl to track time - all of these apps running on my computer made it really slow and I didn't realize how much time I spent navigating around everything. Shift conveniently puts everything in 1 place and has saved me so much time I didn't know I could get back. Cons I do run a lot in it, but 1-2 times a day I have to reload the entire app because it's glitching and won't save properly (I've never lost anything because I realize it super fast, but still annoying) Review Source Wilco V. Webprogrammeur Marketing and Advertising Used the software for: Less than 6 months ### "Very useful program for managing websites efficiently and fast" July 27, 2019 4.0 It is a very helpful program that improves productivity a lot, but it is not perfect yet and can still use some extra features. Pros The software is really easy and straightforward to use. Setting it up is just a matter of logging in to your accounts. The software is very customizable with the extra apps you can install. Once websites are loaded switching between accounts is very fast. The cross-account search feature is very handy when you don't know anymore on which account you received a specific email. Cons Account and app colors can only be chosen from a specific set of colors and not with a color picker. You cannot dock extra Google apps on the top-right, only the default Gmail, Agenda and Drive are instantly accessible. Only a select number of Chrome extensions are available to install. The program takes quite a while to start. Review Source Similar Products Featured