# Zamzar Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Zamzar Software - reviews, pricing plans, popular comparisons to other Document Management products and more.

Source: https://www.capterra.com/p/169860/File-conversion-API

---

# 

 Zamzar Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 26, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Zamzar

## What is Zamzar?

A powerful and affordable cloud API to convert documents with hundreds of formats supported. Use the API to easily convert your Microsoft Office Word/Powerpoint/Excel files, PDF's, LibreOffice documents, CSV files and many more - over 1,100 different conversions in all. Comprehensive documentation and SDK's to get you started in minutes and a support team staffed by skilled software developers to help with custom requests. Helping customers since 2006, Zamzar is used by organisations of all sizes, from solo developers to Fortune 500 companies.

## What is Zamzar used for?

[Document Management](https://www.capterra.com/document-management-software/)

Top alternative

Featured

Overall rating

Based on 22 user reviews

Reviews sentiment

Positive

95%

Neutral

0%

Negative

5%

Starting price

$25

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Zamzar

4.6 (22)

VS.

[4.7 (4,214)](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/reviews/)

Starting Price

$25

Flat Rate, Per Month

Starting Price

$19.99

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.9 (22)

Ease Of Use

4.6 (28,914)

Value For Money

4.4 (16)

Value For Money

4.3 (20,489)

Customer Service

4.2 (13)

Customer Service

4.3 (18,526)

## Zamzar alternatives

[4.7 (9,356)](https://www.capterra.com/p/121506/Docusign/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.5 (573)](https://www.capterra.com/p/167449/Nitro/reviews/)

Starting price

$17.70

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[Google Docs](https://www.capterra.com/p/160756/Google-Docs/)

[4.7 (28,991)](https://www.capterra.com/p/160756/Google-Docs/reviews/)

Starting price

$6.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/160756/Google-Docs/)

Highest Rated

[Google Drive](https://www.capterra.com/p/161425/Drive/)

[4.8 (28,508)](https://www.capterra.com/p/161425/Drive/reviews/)

Starting price

$7.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/161425/Drive/)

[View all alternatives](https://www.capterra.com/p/169860/File-conversion-API/alternatives/)

## FAQs about Zamzar

Overview

### Which roles and teams benefit most from Zamzar?

Zamzar is most used by executives, consultants, marketers, and independent professionals who need fast file conversion without specialized software. Translators, writers, photographers, and real estate or recruiting teams rely on it to reformat documents, images, and media for sharing, publishing, client delivery, and smoother cross-platform collaboration.

Answer based on 22 reviews

Overview

### What company size and specific industries is Zamzar built for?

Zamzar is designed for large enterprises and smaller organizations such as tech startups, digital agencies, and recruitment consultants. It also serves legal firms and ed tech companies that need fast, scalable file conversion services across a range of business settings.

Features and Usability

### What are the key features of Zamzar?

Zamzar offers file conversion with multiple format support, multiple output formats, and PDF conversion, along with batch processing and job scheduling for recurring tasks. It also includes document capture, OCR, text extraction, audio/video file upload, video support, file sharing, API access, and third-party integrations.

Pricing

### How much does it cost and what fees or limitations are included?

Zamzar starts at $25 per month for the Basic plan, which includes 500 conversion credits at $0.05 per credit. Growth costs $99 per month for 2,500 credits, and Scale is $299 per month for 10,000 credits. A free version and free trial are available, plus custom Enterprise pricing.

Answer based on 8 reviews

Integrations

### Which third-party tools and platforms does Zamzar integrate with?

Zamzar connects natively to Amazon S3, Make, Meteor, and Zapier. These integrations cover cloud storage and automation use cases, giving Zamzar a small but focused set of third-party connections for moving and managing files across related tools.

Answer based on 3 reviews

Getting Started and Support

### What training and onboarding options does Zamzar offer?

Zamzar provides webinars and documentation to help teams get started. Webinars support guided instruction and live walkthroughs, while documentation offers written reference material for self-paced learning and feature checks. These formats give users both interactive and on-demand training options.

Getting Started and Support

### What customer support options does Zamzar offer?

Zamzar provides email/help desk support, an FAQ/forum, and chat. Users describe the support team as friendly and helpful, with responsive communication and smooth assistance as needs change. Feedback also points to reliable service around daily document conversion, with no major issues raised.

Answer based on 1 reviews

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

File Conversion

5.0 (9)

88.89% of 9 reviewers that rated this feature as important or highly important

Convert files to a different format

Document Storage

4.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Store and organize documents in a centralized system

Activity Dashboard

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

API

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Application programming interface that allows for integration with other systems/databases

File Sharing

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Public or private sharing of digital files such as documents, audio/video, images, and more

Third-Party Integrations

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Set up connections to third-party platforms to improve business processes

Zamzar 13 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Application programming interface that allows for integration with other systems/databases

Import and export data to and from software applications

Automated or logic-based workflows that assist in the creation of electronic documents

Scan, move or upload electronic files within the software's repository

Custom forms to streamline repetitious aspects of a document

Store and organize documents in a centralized system

Convert files to a different format

Public or private sharing of digital files such as documents, audio/video, images, and more

Search for specific words or phrases within a document or database

Ability to recognize printed or written text within digital images or scanned documents

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Set up connections to third-party platforms to improve business processes

Get Advice

We can help you find the software with the features you need.

Features

4.6 (22)

4.6

Based on 22 reviews

## Pricing

Value for money

4.4 (16)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/169860/File-conversion-API/pricing/)

Basic

$25.00

Flat Rate,Per Month

It includes:

-   50 MB max file size
-   Developer Support
-   AWS S3 integration
-   FTP/SFTP integration

Growth

$99.00

Flat Rate,Per Month

It includes:

-   Unlimited input file size
-   Developer support
-   AWS S3 integration
-   FTP/SFTP integration

Scale

$299.00

Flat Rate,Per Month

It includes:

-   Unlimited input file size
-   Developer Support
-   AWS S3 integration
-   FTP/SFTP integration

Value for money

4.4 (16)

4.4

Based on 16 reviews

## Integrations

[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Amazon S3](https://www.capterra.com/p/174285/Amazon-S3/)[

Make](https://www.capterra.com/p/154278/Integromat/)[

Meteor](https://www.capterra.com/p/148207/Meteor/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.2 (13)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.2 (13)

4.2

Based on 13 reviews

## User reviews

Overall rating

4.6

Based on 22 reviews

Filter by rating

5(17)

4(4)

3(0)

2(0)

1(1)

Mentioned topic

Sorted by most recent

DM

Davd M.

Owner / MGRM

Information Technology and Services

### "Great Product for Integrations"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 24, 2023

Pros

We needed a Product to upload primarily HTML content, convert and download as PDF within the context of an existing web application for a Client's business processes. Zamzar's API provided not only the Service required but easy to understand stepped-process to implement. This business process was critical - but I don't believe we ever had a failure over years of daily use.

Cons

Not a problem with the product, but had to build quite a bit around the API calls to handle timing and any issues - mostly because the use was within a web application where automation of the stepped-process was needed.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AG

Andrew G.

Broker/Realtor

Real Estate

### "An Incredibly Simple Interface, Absolutely Necessary for Today's File-Diverse World"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

May 21, 2023

I'm obviously a very basic user so I can't speak to any of the advanced features, but for everyday file conversion needs I can't imagine anything better. The process isn't rocket science, though other software retailers act like it is. With recent website improvements, it's hard for me to imagine switching to any other service.

Pros

I am a real estate broker, and like many people, deal with a variety of file types in my day-to-day work life. I see plenty of PDFs, JPEGs, and DOCXs, but sometimes I have to deal with TIFFs, GPXs and more, depending on what kind of research I'm doing. Unfortunately my file storage program only allows upload of a few of file types, which is how I stumbled across Zamzar. I used to have a difficult time finding a conversion program that would either a) allow a couple of free conversions (I typically don't need many) or b) allowed the file-type-to-file-type I was looking for. Zamzar solved all that. Incredibly simple to use, I have yet to find a conversion it won't perform for me. Files are processed exceedingly fast, and are easy to download, without making me hunt around for them or encountering a paywall (don't you just love that when other programs will convert a file for you, but then make you pay to download it?). Only on a few occasions have I run out of conversions, so Zamzar is largely perfect for my needs. I have also always appreciated that it works entirely online, without forcing me to download a single piece of software.

Cons

I can easily imagine that someone with far more conversion needs/volume than me would relatively quickly find themselves in need of the paid version (that said, it would probably be worth it for the speed and simplicity of use). Also -- and this is a very minor complaint as Zamzar has improved the look of their website over the years -- the interface used to be so basic looking, it raised questions about whether the technology might even be secure, or if it would function properly. (In my memory, there used to also be third-party ads hosted on the website, which looked deceptively like Zamzar's own file conversion button).

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Talent Acquisition Partner

Computer Software

### "Inexpensive software for file conversion"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

6/10

December 16, 2022

Pros

It's easy to use and will not take long to learn for new users. You won't need training.

Cons

It's basic with very little extra features. Don't expect it to do more than file conversions for the most part.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Matteo T.

COO

Machinery

### "Conversione online gratuita"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

10/10

October 31, 2022

Uso frequentemente il servizio soprattutto per la conversione di fogli di calcolo dal vecchio formato .xls al nuovo formato .xlsx o per convertire su iPad un foglio di calcolo in un file .csv da importare sull’ERP aziendale.

Pros

Ottimo strumento web per la conversione dei file nei formati più disparati.

Cons

La versione gratuita ha un limite di 2 files ogni 24 ore.

Reasons for choosing Zamzar

Dopo diverse prove, ho riscontato una maggiore affidabilità nella conversione, soprattutto per la generazione di file .csv.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Jitendra B.

Freelance writer and blogger

Writing and Editing

### "A quick and easy way to convert file types "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

August 18, 2022

In my role as a blogger, I am quite satisfied with the document conversion capabilities of Zamzar

Pros

I liked the straightforward and quick conversion process of Zamzar along with its super friendly dashboard that shows the live status of document conversion. I also loved the easy way to get the converted document delivered directly to my email. I can download it directly on my computer. The entire thing is very easy and smooth. I no longer need to wrestle with the technicalities of converting files or document types- all thanks to the automated conversion procedure of Zamzar.

Cons

I think that the current limit of document conversion on basic version is insufficient for many real life use cases and it can be increased.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BW

Brendan W.

Director

Hospital & Health Care

### "Amazing and simple file conversion software "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

July 28, 2022

Pros

I do a lot of research and reading, and most of the time that content is in PDFs. A number of times there have been files with resources and text that I can put to use, but my PC doesn’t have a native app that let’s me edit and copy from PDFs. Instead, I convert them to word files and go from there. Zamzar is so easy and fast for that. It’s one of my top bookmarks.

Cons

The paywall makes sense. They still let you use it for free, but sometimes I run into the daily limit on the free plan.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Freelancer

Marketing and Advertising

### "File conversion in a pinch"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 13, 2022

I use a lot of different attachments from various sources and many types of files while at work. Zamzar gives me the confidence that I can take any kind of document and convert it into the sort of file I need at the time.

Pros

Fast file conversions. Simply process anyone can do it. Any type of file can be converted to any other type of file.

Cons

To be honest I can't think of any cons with Zamzar never having any issues.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KT

Kamila T.

Conference Interpreter/Translator

Translation and Localization

### "Hassle-free web-based file conversion tool"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

May 10, 2022

Pros

Zamzar is extremely easy to use - you upload the original file, select the target format and wait for a moment while the file is being converted. The software handles an extensive list of file formats and types, not only in the document domain, but also for multimedia or even e-books (!).

Cons

Even though Zamzar does process design-heavy files (pdf and the like) into editable document formats, the layout and text quality leaves quite a lot to be desired - so in these cases it's much better to employ proper OCR software and/or an actual human operator.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SF

Shanon F.

Photographer

Photography

### "Be Careful"

1.0

Overall Rating

1.0

1.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

January 6, 2022

I decided to try their free converter. The site made me use my credit card. I tried four images and then never used them again as I had the images converted professionally. Zamzar started to charge me. I received no email bill or anything. After three months I noticed a charge on my credit card. I had to Google them as I forgot who they were even, then go to their site and sign in and manually cancel. I use software from many companies and they all send an email invoice or confirmation except for Zamzar. It is a small amount so it is under the radar. I feel it is intentional and they scam people knowing most will not notice.

Pros

It was fairly easy to use and try overall

Cons

Hidden billing, started being charged and received no confirmation email or invoice

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

November 9, 2022

Hi Shanon, we're glad you found our service easy to use. Sorry that you didn't realise that you'd signed up for a paid account with us, though. We offer a genuinely free service for up to 2 files per 24 hours, but as you were converting more than 2 files you would have been informed that you'd need to create a paid account to proceed. At the point you create a paid account, you select a plan to sign up to, select whether you want a monthly or annual subscription, enter your payment details, and agree to the price and terms of the subscription. We don't take any payment without you authorising this through the subscription signup form. The subscription then continues until you cancel it, which you can do at any time. We also send a confirmation email after you sign up, but it may be that this went into your spam folder. If you have any questions about your account, you can contact us directly at support@zamzar.com, and we'll be happy to help. From the Zamzar team.

SS

Staffan S.

CEO

E-Learning

### "superb"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 16, 2020

Pros

For us conversion og PowerPoint presentations to JPEG is of great importance. It's done smooth and Zamzar crew were fast to customize to our needs regarding bigger image sizes.

Cons

not much. At the moment we are satisfied with the service.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/169860/File-conversion-API/reviews/)

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