# Zamzar Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Zamzar the right Document Management solution for you? Explore 22 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/169860/File-conversion-API/reviews --- Zamzar 4.6 (22) [View alternatives](https://www.capterra.com/p/169860/File-conversion-API/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 26th, 2026 # Reviews of Zamzar Ease of use 4.9 Customer Service 4.2 ## Pros and Cons in Reviews KT Kamila T Conference Interpreter/TranslatorTranslation and Localization, Self-employedUsed the software for: More than 2 years. “Zamzar is extremely easy to use - you upload the original file, select the target format and wait for a moment while the file is being converted.“ May 10, 2022 ## Showing most helpful reviews Showing 1-22 of 22 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Robin L. Technical Director Real Estate Used the software for: 2+ years ### "Most accurate docx to pdf conversion we have found" November 13, 2020 5.0 We have found our experience with Zamzar over the years we have used it to be fantastic. They were receptive to a tiered pricing structure as our requirements changed, have a friendly support team that is always helpful and their API that we use daily to send documents to for conversion has always been available and had no issues. Pros We looked at several docx to pdf cloud based converters a couple of years back that could recreate the layouts and fonts that we used in our documents. None that we tried were able to accurately convert the documents apart from Zamzar. We had originally questioned whether the cost to use the service was worth it but when you consider the complexities of building your own solution and maintaining it we realised that the cost was largely irrelevant. We use Zamzar's developer API in order to send docx files to it and have them returned back to our software. It has been rock solid over the last couple of years with no down time. The time to convert a file is always been within 5 seconds (I think). Cons If we really had to nitpick, we would love it if we didn't have to poll the API to check to see when the document had been converted and instead it could be more efficient if they could provide us with a web hook (maybe this is possible and we just haven't asked!). Reason for choosing Zamzar It had the most accurate conversion of docx to pdf files. Review Source BD Bruno D. Chief Software Architect Computer Software Used the software for: 2+ years ### "Very reliable file conversions of high quality" November 11, 2020 5.0 Pros The service just works. We've tried other file conversion services in the past, and the results were very disappointing. With Zamzar, the results are consistently good. Also, their support is friendly and responsive. Cons No real cons. The product is great. If I \*had\* to find one con, it's the inability to have several separate api keys for different environments. I ended up having more than one account with them to accomodate this. Not a huge deal. Alternatives considered [Filestack](https://www.capterra.com/p/152728/Filestack/) Reason for choosing Zamzar Quality of conversion, responsiveness of their support team. Review Source SF Shanon F. Photographer Photography Used the software for: I used a free trial ### "Be Careful" January 6, 2022 1.0 I decided to try their free converter. The site made me use my credit card. I tried four images and then never used them again as I had the images converted professionally. Zamzar started to charge me. I received no email bill or anything. After three months I noticed a charge on my credit card. I had to Google them as I forgot who they were even, then go to their site and sign in and manually cancel. I use software from many companies and they all send an email invoice or confirmation except for Zamzar. It is a small amount so it is under the radar. I feel it is intentional and they scam people knowing most will not notice. Pros It was fairly easy to use and try overall Cons Hidden billing, started being charged and received no confirmation email or invoice Review Source Response from Zamzar November 9, 2022 Hi Shanon, we're glad you found our service easy to use. Sorry that you didn't realise that you'd signed up for a paid account with us, though. We offer a genuinely free service for up to 2 files per 24 hours, but as you were converting more than 2 files you would have been informed that you'd need to create a paid account to proceed. At the point you create a paid account, you select a plan to sign up to, select whether you want a monthly or annual subscription, enter your payment details, and agree to the price and terms of the subscription. We don't take any payment without you authorising this through the subscription signup form. The subscription then continues until you cancel it, which you can do at any time. We also send a confirmation email after you sign up, but it may be that this went into your spam folder. If you have any questions about your account, you can contact us directly at support@zamzar.com, and we'll be happy to help. From the Zamzar team. AG Andrew G. Broker/Realtor Real Estate Used the software for: 2+ years ### "An Incredibly Simple Interface, Absolutely Necessary for Today's File-Diverse World" May 21, 2023 5.0 I'm obviously a very basic user so I can't speak to any of the advanced features, but for everyday file conversion needs I can't imagine anything better. The process isn't rocket science, though other software retailers act like it is. With recent website improvements, it's hard for me to imagine switching to any other service. Pros I am a real estate broker, and like many people, deal with a variety of file types in my day-to-day work life. I see plenty of PDFs, JPEGs, and DOCXs, but sometimes I have to deal with TIFFs, GPXs and more, depending on what kind of research I'm doing. Unfortunately my file storage program only allows upload of a few of file types, which is how I stumbled across Zamzar. I used to have a difficult time finding a conversion program that would either a) allow a couple of free conversions (I typically don't need many) or b) allowed the file-type-to-file-type I was looking for. Zamzar solved all that. Incredibly simple to use, I have yet to find a conversion it won't perform for me. Files are processed exceedingly fast, and are easy to download, without making me hunt around for them or encountering a paywall (don't you just love that when other programs will convert a file for you, but then make you pay to download it?). Only on a few occasions have I run out of conversions, so Zamzar is largely perfect for my needs. I have also always appreciated that it works entirely online, without forcing me to download a single piece of software. Cons I can easily imagine that someone with far more conversion needs/volume than me would relatively quickly find themselves in need of the paid version (that said, it would probably be worth it for the speed and simplicity of use). Also -- and this is a very minor complaint as Zamzar has improved the look of their website over the years -- the interface used to be so basic looking, it raised questions about whether the technology might even be secure, or if it would function properly. (In my memory, there used to also be third-party ads hosted on the website, which looked deceptively like Zamzar's own file conversion button). Review Source DM Davd M. Owner / MGRM Information Technology and Services Used the software for: 2+ years ### "Great Product for Integrations" October 24, 2023 5.0 Pros We needed a Product to upload primarily HTML content, convert and download as PDF within the context of an existing web application for a Client's business processes. Zamzar's API provided not only the Service required but easy to understand stepped-process to implement. This business process was critical - but I don't believe we ever had a failure over years of daily use. Cons Not a problem with the product, but had to build quite a bit around the API calls to handle timing and any issues - mostly because the use was within a web application where automation of the stepped-process was needed. Review Source VR Verified Reviewer Freelancer Marketing and Advertising Used the software for: 2+ years ### "File conversion in a pinch" July 13, 2022 5.0 I use a lot of different attachments from various sources and many types of files while at work. Zamzar gives me the confidence that I can take any kind of document and convert it into the sort of file I need at the time. Pros Fast file conversions. Simply process anyone can do it. Any type of file can be converted to any other type of file. Cons To be honest I can't think of any cons with Zamzar never having any issues. Review Source Jitendra B. Freelance writer and blogger Writing and Editing Used the software for: 1-2 years ### "A quick and easy way to convert file types " August 18, 2022 5.0 In my role as a blogger, I am quite satisfied with the document conversion capabilities of Zamzar Pros I liked the straightforward and quick conversion process of Zamzar along with its super friendly dashboard that shows the live status of document conversion. I also loved the easy way to get the converted document delivered directly to my email. I can download it directly on my computer. The entire thing is very easy and smooth. I no longer need to wrestle with the technicalities of converting files or document types- all thanks to the automated conversion procedure of Zamzar. Cons I think that the current limit of document conversion on basic version is insufficient for many real life use cases and it can be increased. Review Source TF Teisha F. Communications Manager Professional Training & Coaching Used the software for: 2+ years ### "Great way to doctor PDFs" November 22, 2019 5.0 Good program...better when it was free but the best one I'm aware of. Pros As far as I can tell this is the best converting software out there and I've used a few. I believe this is referring to Zamzar based on the logo...anyways, when you convert a PDF on this program it comes over the way it looked on the PDF, pretty logical right? However, all their competitors aren't as clean at this process. Other software options, while converting a PDF, send the docx over in a weird format and sometimes so bad that it is unusable. Zamzar sends it over the way it is supposed to work..you can quickly edit and re-save without issue. Cons It used to be totally free but recently someone must of purchased them or they changed their business plan because now you can only do two free conversions every 24 hours which does cramp my style a bit. The pricing is pretty reasonable I guess but I'm fighting as to whether we move on it. This is why I know some of these other programs because I wanted to find another free version. Review Source MF Matthew F. Consultant Health, Wellness and Fitness Used the software for: 2+ years ### "Great resource and value" March 5, 2019 5.0 Great resource and would recommend it to anyone. Pros It is super easy to convert PDF files over to doc files. It is a quick process and you can start editing the document without and issue. Cons Sometimes the files come across a little weird. Also, they recently started charging for more than 5 conversions per day. Review Source SS Staffan S. CEO E-Learning Used the software for: 2+ years ### "superb" November 16, 2020 5.0 Pros For us conversion og PowerPoint presentations to JPEG is of great importance. It's done smooth and Zamzar crew were fast to customize to our needs regarding bigger image sizes. Cons not much. At the moment we are satisfied with the service. Review Source Matteo T. COO Machinery Used the software for: 2+ years ### "Conversione online gratuita" October 31, 2022 5.0 Uso frequentemente il servizio soprattutto per la conversione di fogli di calcolo dal vecchio formato .xls al nuovo formato .xlsx o per convertire su iPad un foglio di calcolo in un file .csv da importare sull’ERP aziendale. Pros Ottimo strumento web per la conversione dei file nei formati più disparati. Cons La versione gratuita ha un limite di 2 files ogni 24 ore. Reason for choosing Zamzar Dopo diverse prove, ho riscontato una maggiore affidabilità nella conversione, soprattutto per la generazione di file .csv. Review Source JT Jonathan T. CEO Printing Used the software for: 2+ years ### "Invaluable software for file conversion" November 11, 2020 5.0 Pros Ease of implementation Great file conversion fidelity Rapid support time Cons There's great value but I would love to see pricing tiers continue to decrease as we use more. Review Source BW Brendan W. Director Hospital & Health Care Used the software for: 6-12 months ### "Amazing and simple file conversion software " July 28, 2022 5.0 Pros I do a lot of research and reading, and most of the time that content is in PDFs. A number of times there have been files with resources and text that I can put to use, but my PC doesn’t have a native app that let’s me edit and copy from PDFs. Instead, I convert them to word files and go from there. Zamzar is so easy and fast for that. It’s one of my top bookmarks. Cons The paywall makes sense. They still let you use it for free, but sometimes I run into the daily limit on the free plan. Review Source VR Verified Reviewer Talent Acquisition Partner Computer Software Used the software for: 2+ years ### "Inexpensive software for file conversion" December 16, 2022 4.0 Pros It's easy to use and will not take long to learn for new users. You won't need training. Cons It's basic with very little extra features. Don't expect it to do more than file conversions for the most part. Review Source KT Kamila T. Conference Interpreter/Translator Translation and Localization Used the software for: 2+ years ### "Hassle-free web-based file conversion tool" May 10, 2022 4.0 Pros Zamzar is extremely easy to use - you upload the original file, select the target format and wait for a moment while the file is being converted. The software handles an extensive list of file formats and types, not only in the document domain, but also for multimedia or even e-books (!). Cons Even though Zamzar does process design-heavy files (pdf and the like) into editable document formats, the layout and text quality leaves quite a lot to be desired - so in these cases it's much better to employ proper OCR software and/or an actual human operator. Review Source VR Verified Reviewer Freelance Translator (French-English) Translation and Localization Used the software for: 2+ years ### "Great for converting files" October 29, 2019 4.0 I use this as a freelance translator to convert various file formats. Pros This software makes it easy to convert files from one format to another, like jpg to pdf. Great for my needs. Cons Nothing I can think of at the moment. It fits my needs as a freelancer who needs to convert files from time to time. Review Source VR Verified Reviewer Co-Founder & CEO Computer Software Used the software for: Less than 6 months ### "Quick and easy conversion. Great selection of file types" July 31, 2018 5.0 Pros It is simple to use and does a very fast job of converting files. Additionally, the free version comes with a decent amount (max 100) of conversions, which is good for the quantity we use it for. Cons It doesn't convert all file types, but covers the basics for video, audio, image, document, etc. It doesn't convert things like step files or CAD to the best of my knowledge. Review Source AC Ashley C. Marketing Real Estate Used the software for: 1-2 years ### "ZamZar " February 1, 2019 5.0 USE THEM ALL THE TIME! Love them! Pros This online conversion has been a life saver or shall I say Job saver. Cons There are some files that are bigger and do take longer and so, you have to be able to not be at a deadline when doing something just in case it take a day or two. Review Source Wendy M. Meditation Teacher Health, Wellness and Fitness Used the software for: Less than 6 months ### "Easy & Fast File Conversion" December 26, 2018 5.0 I love this software! With any other file converter I found, I would have to pay additional fees to convert the file - or to get the file after it's converted, but not with this. It's a simple, fast and free file converter - which is exactly what I need, since I only need to convert a handful of files every now and then. Pros I'm able to quickly and easily convert files from one format to another without any technical knowledge at all. Cons Nothing - it rocks! I have yet to find any problems or things that I don't like. Review Source NG Nathaniel G. Instructor Evaluation Specialist Education Management Used the software for: Less than 6 months ### "Great file converter" November 27, 2019 4.0 Pros I convert files on occasion from PDF to docx to make some adjustments to documents prior to sending them to clients. The process is very quick and simple. It has been improved over the years which has made it a lot easier. Rather than send you an email to download you can do it straight from the browser which I really like. Cons You never had to pay for this until recently...I get it but I'm used to doing this as many times as I need for free but now I can only do it twice. I can usually get by but sometimes not so much. Review Source EG Emily G. Facilities Service Center Facilities Services Used the software for: I used a free trial ### "Excellent Resource" November 19, 2019 5.0 Pros It is really simple to use, and it's faster than I thought it would be. The free version that we are using has a good allotment of conversions too. Cons Some files that we have used have been really large, and have taken a while to convert. They also come across strange, as if they were translated differently. Review Source DP Diana P. ASL Interpreter Translation and Localization Used the software for: Less than 6 months ### "Excellent" September 19, 2018 5.0 Love being able to convert any file into what I need and so quickly, I don't have to wait days or even hours for this. It is done in minutes. Excellent!!! Pros OMG! Wher do I begin. Having the convenience of this software to convert any file into what I needed is so priceless. Cons what is not to like about this product, So convenient and so fast. Review Source Similar Products Featured ## Related categories [Document Management](https://www.capterra.com/document-management-software/)