LOCASOFT

Your Porter App


5 / 5
38 reviews

Who Uses This Software?

Professional Airbnb hosts with multiple listings and accounts. New generation short term rental managers who likes to automate their business and manage everything from their smartphone.


Average Ratings

38 Reviews

  • 5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $5.00/month
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • LOCASOFT
  • yourporter.com
  • Founded 2016
  • Netherlands

About Your Porter App

Your Porter App is a mobile-first app for professional Airbnb hosts. Multiple listings and accounts on different platforms can be managed through our iOS, Android and web apps. Message automation is one of the most popular features of Your Porter App. You can create customizable templates and schedule a specific time to deliver your messages as native Airbnb chat, email or SMS.


Your Porter App Features

  • Contact Management
  • Fee / Commission Management
  • Guest Reviews / Ratings
  • Housekeeping Management
  • Lead Management
  • Owner Statements
  • Payment Processing
  • Property Database
  • Reservations Management
  • Vendor Management
  • Work Order Management

Your Porter App Reviews Recently Reviewed!


If you don't use YouPorter App, you are wasting time and money.

May 02, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: YourPorter App does everything I need it to do and then some. I originally signed up because it would push my AirBnB rates to Booking.com automatically and that was all I was going to use it for. However, the auto-messaging system has proven invaluable. I can tailor messages and have them sent at specific times and on specific days. This feature is incredibly useful because I can send my lock box code at a specific time, thereby preventing guests from unexpectedly showing up and trying to check in early. I can also schedule all commonly sent emails, such as thanking them for booking, sending directions to our place, a message the next day asking if they settled in Ok and if they need anything. Guests love that I check in with them and I never forget to do so, thanks to YourPorter App.

With the teammates feature, you can add teammates and assign them tasks such as cleaning, and is such a valuable portion of the software that I could not do without it. I can organize all my cleaning staff and have them clean when they need to and I never need to remind them because YourPorter App automatically does that for me. It can also let them know when we have check-ins and for how many guests so they can set up the continental breakfasts for them.

The income report is also a great addition. There are so many features that I am still discovering all of them and how to implement them to my best advantage.

Cons: A written FAQ would be good. However, the support staff are very quick to answer when you have a question.

Overall: I now have more time to do other things thanks to Your Porter App. I no longer need to write out a message for every single guest and remember to send them and I don't have to organize cleaning staff because YourPorter App does all of that for me.

Using YourPorter App has given me the freedom to be able to leave town and still run my business efficiently and effectively. I highly recommend it.

Amazing! Can't Recommend enough!

Feb 27, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: First of all the Customer Service is the best I have ever experienced! The executives have responded very quickly and informatively. The features are great! I manage 12 properties and done A LOT of research before deciding upon YourPorter and it has definitely paid off! I LOVE the form that can be sent to guests where they fill in their arrival time, this is automatically fed to the extended team, reducing communication time immensely. So easy to use and has saved me many many hours whilst providing a better service to our guests.I also love the evolution, new features are constantly being released making it even more of a beast! :)

Cons: I love the emails being sent from my own email address so replies are sent directly to that. But one limitation I found was that only one attachment was allowed to be sent along with the emails. However I found a workaround to save all of the attachments as a single Zip file which has worked.

It would be even better if we could share the Timeline as we can the Calendar to the extended team.

Overall: Loved it from the start! So easy to set up, the customer service has been impeccable with any queries I've had. It's saved me many many hours and made communication much more seamless between both the guests and extended team. Thank you for creating and developing such an amazing product!

Made for property managers

Feb 05, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Fair price

Designed by people who are sensitive about real problems of property manager's life

Cons: Not multi language

Restrictions should limit check-in and checkout days

Overall: I am property manager, more exactly multi host accounts manager on Airbnb + Booking + Homeaway + Trip Advisor. My job is to meet property owners, take rentals pictures, build descriptions, put listings on platforms. Each owner has his own host account on each platform. I charge a commission to owners on payouts they get from platforms. It is a win-win business with property owner. I work only in my car, I try to spend my evenings with my wife, not my laptop:)

Till now, I was working with BEDS24 to sync bookings. As my business is growing fast, informations I have to follow are now impossible to manage on a to-do list. So I decided to find a solution fitting to my business.

During 2 months, I tried ALL solutions on the markets, I say ALL and it was a real jungle:( United rentals, avantio, kigo, lodgable, uplisting, syncbnb, cloudbed, hostaway, bedbooking, guesty, bookingsync, wishbox...etc Many are based on a PMS that I don't need as my owners are directly paid by platforms. Some are only syncing calendars. Finally, I had a choice to make between UPLISTING and YOUR PORTER Your Porter wins because inactive listings are not charged and it is working on my iPad and Android phone. It is obvious that Your Porter is designed by people who are sensitive about real problems of property manager's life. So if you are a freelance property manager who needs a one stop shop in his mobile to follow all the business, don't loose your time like I did, open an account on Your Porter right

Streamlines all my bookings

May 06, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I LOVE this app! Your Porter App allows me to manage my property across several sites in one place. It links with AirBnB and Booking.com and, most importantly for me, my own website. This app has cut down my admin by about 90%. It allows you to set up templates and automate almost everything. I can set my prices so I earn the same amount no matter which site a customer books on. I can automate messages so customers receive emails confirming their reservation, confirming details before they arrive and thanking them for staying. I can set up text messages to send to customers and to send to my cleaners. For me, having Your Porter integrate with my own website was critical - many other channel managers do not have this functionality. I get a lot of bookings direct, so this is very important for me. Also, the support is fantastic. It's taken a little while to get everything set up exactly as I want it and the support team have all been brilliant. They reply to emails in a timely manner and offer very clear advice. I love this app and would recommend it to anyone!

Cons: It took a little time to set up, which is to be expected.

Overall: Reducing my admin time and linking my prices across multiple channels

A very helpful tool for the Airbnb host

Oct 09, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This app resolves a lot of headaches for the Airbnb host; it automates the messinging with the guests and cleaning service and other tasks. Once understood it adapts easily to the hosts needs. Other useful features are a channel mangement service and ical syncronisation with different OTAs. It also works with booking.com. The daily event overview is very comprehensive and gives me a nice overview of what will be up at my lisintgs for the day and next days. Great cusotmer service!

Cons: I havn't discoverd so far if the app allows to send adapt the messages to guest's prefered language (for example German for Germans, French for French etc.). I'm missing a self-booking function with an integrated calender and payment tool that could be imported easily to a website.

Overall: Your Porter App helps automating routine tasks in guest and service team communications; it enables a pro-service (no more forgotten messages) and therefore a better guest expierience and saves endless time managing the lisitngs.

After researching 30 plus, and trying 5

Feb 22, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: After researching for a month, all the different management apps, and trying Booking Automatuon, Smoobu, Tokeet, and a couple others I have forgotten. I like that Your Porter has a smartphone app, a website builder for taking direct bookings, integration with BeyondPricing, Wheelhouse pricing, PriceLabs pricing. It can take price info from Airbnb (I use Wheelhouse pricing on Airbnb), then mirror the prices over to Booking.com, and to your direct book website.

It has other good features, but the ones I mention were the defining ones for me. It is also priced fairly.

Cons: It is improving, but at this point, VRBO is not integrated directly into Your Porter. In order to use VRBO, I had to use regular .ics calendar synced between VRBO and Airbnb, and had to use BeyondPricing to manage prices in VRBO.

Overall: I have used their customer support. It was decent. It would be cool to have an option to pay, and get immediate customer service, instead of waiting in line, but that's all. It has been a Very good platform so far.

Easy and robust, fast, and good value for money, but limited functionality.

Feb 24, 2019
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Never crashes. Staff has easily adopted it. Quickly updates changes. Cheap monthly rates.

Cons: Only works with Airbnb and Booking, and with Booking functionality is limited, especially when it comes to messaging and price-setting. We would also like multiple staff to have logins, instead of everyone using the same login.

Overall: YP has enabled us to forecast, plan and track bookings and tasks easily.

Great and flexible tool that does exactly what you need

Apr 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The automation of everything I need to manage a few airbnb properties. The tools works on the web and in my android phone. The support team is very responsive and open for improvement suggestions.

Cons: The whatsapp integration could be a bit better and then I have not other comments. It does exactly what I expected.

Overall: It automates and facilitates managing my airbnb properties

Great app was MORE than expected

Feb 28, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Wow this functionality and ability is far more than I expected. We started it thinking it could gap between services we were using like Guesty and others but the cost is much simpler. Also this app has grown with leaps and bounds and very solid platform to control and use for 1 property or we have seven and it can do the same seamlessly and also help collaborate better than others.

Cons: Not much but the more I figure out the more helpful it is. Haven't really had any parts that are troubling or difficult at all.

Overall: Very easy to understand and see the status, keep communications with guests is most important and not seem like a system but have the ability to customize each message for each property. Nice to see the website and payment system with Stripe to help with making charges directly when needed.

Great app. Has saved so much time

Feb 24, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The automated messaging and payments have made numerous repetitive tasks no longer an issue.

Cons: We have had a few issues as the app has been further developed, but in general they have been quickly solved

Overall: The issue of running short stay accomodation while having other commitments such as looking after a family has been made possible with Your Porter App. We have found it excellent.

Great App!

Mar 01, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Saves me a lot of time with automated messages.

Cons: All is good. Nothing to complain about at all.

Overall: It helps me free up lots of time and it improves my response time to guests' messages.

Capterra loader

MS - PLC Review

Feb 20, 2019
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Good overview given, templates for messages,

Cons: Not granular enough for things like assigning colours (not just 8 colour options)/names to groups can select just 1+ listing to view calendar (has to be 1 or all)

Would be great to have more reporting options

Assigning roles to different staff within 1 account

Best Channel Manager

May 02, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I intentionally did not want a software that would take over my accounts. This one is perfect and integrates with Airbnb and Home Away. The automated messaging is perfect and they offer a free website!

Cons: It took some getting used to but once you have it down pat you are good to go.

Overall: Very happy!

Capterra loader

Easy to use and functional app

Jun 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: YourPorter app is very easy to setup and use. I have 2 airbnb listings and am based on the other side of the world from the properties meaning it can be tough tot keep track with time difference but yourporter solves all issues. The timeline view shows all bookings very clearly. The automated messages are so ya du and means all guests needs are catered too and I never forget to send check in details to a future guests.

Cons: At first I had hesitations but the service quality is quite high. I have not seen a useless feature since I started using it. I strongly recommend.

Easy set up & great support!

May 09, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Your Porter integrates seamlessly with the 3 online booking sites I use for my short term rentals plus it plays nicely with Beyond Pricing. The steps to set everything up are straight forward & well explained & their online & email support is fabulous. Saves me time & value for money as well. Very happy so far. Mobile app - tablet or phone - great as well.

Cons: Nothing at this stage. All my experiences have been positive.

Overall: Provides a one stop Integration of online booking sites so that availability, reservations, auto messaging & dynamic pricing can be managed from once app. Saves time. Cost effective.

Great for sending attached .pdf to guests

Apr 10, 2019
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Love the feature of emailing guests and attaching neighborhood guides.

Cons: It is clunkier to navigate than Superhost tools. But the features are better. The design isnt quite clean.

Overall: Overall I'm really happy with this platform and have decided to stick with this for now as it has the most features. I think it would be great if a talented graphic designer cleaned things up and user experience designer made everything more intuitive :)

Yourporter to manage your Airbnb Listing

May 01, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like the functionality and how well the calendar sync works with Airbnb and booking.com

The reason I chose yourporter is that is works with Pricelabs and pushes those prices to booking.com as well

Cons: The app works quite slowly and the income statistics could be better. The price is a little unfair. I have only one listing but need to pay for two

Your Porter is the Bomb!

Feb 28, 2019
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I love the automated messaging! I was just commenting to my wife how I no longer have to do anything to manage my listings. it does it all for me! The website generator is pretty sweet too. It automatically builds a website using just the info on my Airbnb page.

Cons: The web browser interface is kinda clunky. The navigation could use more categories to make it easier to find stuff. Your Porter needs more channels interfaced through API.

Great product

May 09, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It seamlessly syncs my listings and pricing on multiple platforms. Supports cross listings that share calendars with each other.

Cons: It's not the coolest looking app and some of the features are not intuitive but everything can be figured out.

Save Time

Feb 28, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Auto messages to the guests and teammates are the most useful features for me

Cons: I find it difficult to communicate with the teammates.

Overall: On time message delivery to a number of guests and saving time.

Best bang for the buck!

May 21, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Ease of use, convenience, customer support is outstanding

Cons: Still needs a little more polishing to feel like a really hi-quality app

Overall: Amazing love it after trying some other overhyped PMS systems!

I'm glad I found this app

Mar 05, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I love that it helps a lot with messaging, you don't have to be worried about forgetting to send a specific message. Also, you can have a quick glimpse at your revenue.

Cons: I've found little glitches on financial reports when I have longer than 1 month stays it allocates all the revenue to the month when the booking start and doesn't split up based on days occupied.

This is the channel manager I've been searching for!!!

Apr 03, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: YourPorter has all the features I was after at a price that didn't kill my margins. If you're looking for a great channel/property management tool with automatic messaging and the ability to take direct reservationa you have to check out YourPorter!!!

Cons: The free trial ended too soon but once it did I knew I couldn't go back.

great app so far

May 20, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: airbnb platform leads that porter so i love it just because of that

and the automation tools

Cons: for now its ok

i didnt find any faults yet

How a great product should be done

Apr 22, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Simple and intuitive. Very reasonably priced. Quick customer service and support time.

Cons: Navigating the menus can be confusing sometimes

Overall: Your Porter has all the basic functionalities needed for me to save time and optimize my operations. All this for a great price! All the customer support folks that I have contacted are all very knowledgable of the product.

Great app that makes life much easier.

Apr 16, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Simplicity of the app and automation of different tasks.

Cons: The calendar might have a clearer view and more features in order to rely on it at 100%

Amazing app, super useful

Apr 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Now I don't have to worry about answering request in the middle of the night. The automation feature makes communication a breeze and having reservations regardless of booking platform is great.

Cons: Not much that I think of. Generally it covers all necessary features to keep everything running smoothly.

Very useful for multiple platforms e

Apr 27, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This app is extremely intuitive and easy to use

Cons: I disliked nothing really other than (minor) cost

A goo choice

May 08, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I own one property and tried many other solutions.

This one is the best considering the cost.

Cons: Some usability issues on mac.

Not so many website's editing features.

Overall: The softer is quite completed considering the cost. The best I have tried so far for 1 property.

Amazing App

Mar 12, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to use and very good features !

Cons: Everything what you need you will find it ready to use !

Overall: This app helped us to scale our business by using all the features available on the software. Great work !

All Airbnb Host will love this app

Apr 20, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: It's automated messaging saves me tons of time and keeps my response rates high.

Cons: loading time is slightly slow it feel like the native ios app is actually wrapping the website

Best app and service

Apr 15, 2019
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Auto responders and the sets of to follow the customers

Cons: Is slow but is because it import all the dates

Best PMS and Channel Manager in the market

Mar 27, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Automation and Reliability. Very user-friendly.

Cons: Nothing stands out, it fills all my needs.

Time Saver

Feb 27, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Porter app takes the guess work out of communicating with your guests. I love the auto generated messages. This frees me up to focus on more important aspects of the job.

Cons: It took me a minute to navigate but once in it was a breeze.

Overall: Great product. Time saving and efficient!

Hosting 15 Properties

Feb 23, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Affordable, Very easy to use with no tutorials required and we could get started instantly

Cons: Task assignment automation rule can be advanced (such as taking into weekdays/weekend shifts into consideration)

Amazing software

Apr 17, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Porter help me a lot to save time and money!

I like :

- Autopilot communication

- Income report

Cons: Sometimes, rental prices of my house is low.

Time saver

Apr 02, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Automation, time savings, customization, cost

Cons: Takes a bit of time to learn and become comfortable with.

Super awesome!

Apr 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: This product has helped me take my business from 10 to 20 rentals with no additional work. It's been life changing

Cons: It would have been helpful to have my existing properties imported. Had to manually enter them. Regardless, the product is still great