# Guesty Lite Pricing 2026 | Capterra

> Learn more about Guesty Lite pricing plans including starting price, free versions and trials.

Source: https://www.capterra.com/p/169863/Your-Porter-App/pricing

---

# Pricing for Guesty Lite

[4.7 (547)](https://www.capterra.com/p/169863/Your-Porter-App/reviews/)

Write a Review!

## [Guesty Lite](https://www.capterra.com/p/169863/Your-Porter-App/) has **3** pricing plans

-   Yes, has free trial
-   No free version

**Credit Card Required:** No

**Discount:** By Plan Frequency

### Lite

$16

**Pricing Model:** Flat Rate

**Payment Frequency:** Per Month

Lite plan includes:

-   Mobile Apps
-   Multi-Calendar
-   Payment Processing
-   Task Automation
-   Unified Inbox

### Pro

Custom Quote Available

**Pricing Model:** Other

**Payment Frequency:** Per Month

Pro plan includes:

-   Open API
-   Revenue Management
-   CRM
-   Owner Portal
-   Advanced analytics

### Enterprise

Custom Quote Available

**Pricing Model:** Other

**Payment Frequency:** Per Month

Enterprise plan includes:

-   Custom Onboarding
-   Customer Analytics
-   Premium Support
-   Enterprise-grade security
-   Advanced Coupons & Promotions

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## What do others say about [Guesty Lite](https://www.capterra.com/p/169863/Your-Porter-App/) pricing?

Pricing RatingN/A

Value For Money[4.5(547)](https://www.capterra.com/p/169863/Your-Porter-App/reviews/)

Pros

Cons

[Read All 547 Reviews](https://www.capterra.com/p/169863/Your-Porter-App/reviews/)

Read Full Reviews Below

Diego R.

CTO

Hospitality, 11-50 employees

Used the software for: Less than 6 months

**

Overall Rating

1.0

**

Ease of Use

3.0

Customer Service

1.0

Features

1.0

Value for Money

1.0

Reviewer Source

Source: Capterra

October 10, 2024

"Guesty: Overpromising, Under-delivering, and Unethical Billing Practices"

**Overall:** My experience with Guesty has been extremely disappointing, especially considering my growing business. I started with 4 properties about 1.5 years ago, and now I manage 40. Throughout this period, I’ve tested several PMS solutions, including Hostaway, Lodgify, and Stays. While none are perfect, Guesty stands out for all the wrong reasons. From the beginning, the sales team overpromised features that weren't even on their roadmap. They painted an unrealistic picture of the platform's capabilities, which led to my decision to move forward with them. The onboarding process was even worse. The team stalled continuously, trying to gain time so they could start billing without delivering any of the promised functionalities. It was clear they were just dragging their feet to begin charging fees while making false assurances about system readiness. When I tested a property integration with Airbnb, the support team falsely claimed that Airbnb was down. However, I was managing my 40 properties through another PMS, and everything was working perfectly with Airbnb, proving this excuse was not valid. Despite knowing they had failed to deliver on their promises, Guesty charged me $1,000 for an onboarding that never happened. Worse, they billed my card $450 for three months, without authorization, while still failing to provide the promised services. Comparing this with the other systems I tested, like Hostaway, Lodgify, and Stays, their issues were more related to support, but none were as deceptive or problematic as Guesty.

**Pros:** The layout of Guesty is visually appealing, but beyond that, I don’t have much positive to say.

**Cons:** \> Sales team overpromises: They guarantee features that don’t exist and aren’t even on the roadmap. > Onboarding team stalls: They try to buy time, delaying the setup process to start billing while still not delivering the promised functionalities. > Support issues: When testing a property integration with Airbnb, they falsely claimed that Airbnb was down. Meanwhile, my other PMS, which manages 40 properties, worked perfectly fine with Airbnb. > Unethical billing practices: Despite their failure to deliver, I was forced to pay a $1,000 onboarding fee (for services that never took place) and was also charged $450 for three months without my authorization, while they kept stalling, claiming they were preparing the system.

**Switched From:** [Hostaway](https://www.capterra.com/p/152433/Hostaway/)

**Reasons for Switching to Guesty Lite:** I initially considered switching from \*\*Hostaway\*\* to \*\*Guesty\*\* because they promised several features that Hostaway didn’t have. To minimize risk, I decided to keep using \*\*Hostaway\*\* for my 40 properties and tested only one property on \*\*Guesty\*\*. Thankfully, this strategy paid off. When I discovered that Guesty was not delivering on their promises and continuously stalling, the impact on my operations was minimal. Their delays and dishonesty made me realize that staying with Hostaway was the better decision, avoiding a larger operational disruption.

Vendor Response

By Guesty on November 7, 2024

Hi Diego, We are sorry to hear about this experience. We would love to connect with you to help remedy this situation. We work hard to make sure all our users are taking full advantage of what we have to offer and are more than satisfied with our platform. Please provide us with your email and we will get in touch to resolve this matter. The Guesty Customer Experience Team

Diego R.

CTO

Hospitality, 11-50 employees

Used the software for: Less than 6 months

**

Overall Rating

1.0

**

Ease of Use

3.0

Customer Service

1.0

Features

1.0

Value for Money

1.0

Reviewer Source

Source: Capterra

October 10, 2024

"Guesty: Overpromising, Under-delivering, and Unethical Billing Practices"

**Overall:** My experience with Guesty has been extremely disappointing, especially considering my growing business. I started with 4 properties about 1.5 years ago, and now I manage 40. Throughout this period, I’ve tested several PMS solutions, including Hostaway, Lodgify, and Stays. While none are perfect, Guesty stands out for all the wrong reasons. From the beginning, the sales team overpromised features that weren't even on their roadmap. They painted an unrealistic picture of the platform's capabilities, which led to my decision to move forward with them. The onboarding process was even worse. The team stalled continuously, trying to gain time so they could start billing without delivering any of the promised functionalities. It was clear they were just dragging their feet to begin charging fees while making false assurances about system readiness. When I tested a property integration with Airbnb, the support team falsely claimed that Airbnb was down. However, I was managing my 40 properties through another PMS, and everything was working perfectly with Airbnb, proving this excuse was not valid. Despite knowing they had failed to deliver on their promises, Guesty charged me $1,000 for an onboarding that never happened. Worse, they billed my card $450 for three months, without authorization, while still failing to provide the promised services. Comparing this with the other systems I tested, like Hostaway, Lodgify, and Stays, their issues were more related to support, but none were as deceptive or problematic as Guesty.

**Pros:** The layout of Guesty is visually appealing, but beyond that, I don’t have much positive to say.

**Cons:** \> Sales team overpromises: They guarantee features that don’t exist and aren’t even on the roadmap. > Onboarding team stalls: They try to buy time, delaying the setup process to start billing while still not delivering the promised functionalities. > Support issues: When testing a property integration with Airbnb, they falsely claimed that Airbnb was down. Meanwhile, my other PMS, which manages 40 properties, worked perfectly fine with Airbnb. > Unethical billing practices: Despite their failure to deliver, I was forced to pay a $1,000 onboarding fee (for services that never took place) and was also charged $450 for three months without my authorization, while they kept stalling, claiming they were preparing the system.

**Switched From:** [Hostaway](https://www.capterra.com/p/152433/Hostaway/)

**Reasons for Switching to Guesty Lite:** I initially considered switching from \*\*Hostaway\*\* to \*\*Guesty\*\* because they promised several features that Hostaway didn’t have. To minimize risk, I decided to keep using \*\*Hostaway\*\* for my 40 properties and tested only one property on \*\*Guesty\*\*. Thankfully, this strategy paid off. When I discovered that Guesty was not delivering on their promises and continuously stalling, the impact on my operations was minimal. Their delays and dishonesty made me realize that staying with Hostaway was the better decision, avoiding a larger operational disruption.

Vendor Response

By Guesty on November 7, 2024

Hi Diego, We are sorry to hear about this experience. We would love to connect with you to help remedy this situation. We work hard to make sure all our users are taking full advantage of what we have to offer and are more than satisfied with our platform. Please provide us with your email and we will get in touch to resolve this matter. The Guesty Customer Experience Team

[Read All 547 Reviews](https://www.capterra.com/p/169863/Your-Porter-App/reviews/)

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