# Page 4 | Guesty Lite Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is Guesty Lite the right Hospitality Property Management solution for you? Explore 547 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/169863/Your-Porter-App/reviews --- Guesty Lite 4.7 (547) [View alternatives](https://www.capterra.com/p/169863/Your-Porter-App/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 15th, 2026 # Page 4 - Reviews of Guesty Lite ## Showing most helpful reviews Showing 76-100 of 547 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JC Jonathan C. Real Estate Professional Real Estate Used the software for: 1-2 years ### "Guesty Review " October 26, 2023 5.0 Great, we still love the platform! Easy to navigate. Pros Customer service is great! They’ve always responded in a timely manner. Cons Linking multiple units together on the calendar has been difficult. Unable to link a parent unit to multiple units. Alternatives considered [Hospitable.com](https://www.capterra.com/p/189280/smartbnb/) Reason for choosing Guesty Lite Referred by another STR Host. We’ve continued to use the platform. Review Source DK Dan K. Property Manager Hospitality Used the software for: 6-12 months ### "Amazing! Can't Recommend enough!" February 27, 2019 5.0 Loved it from the start! So easy to set up, the customer service has been impeccable with any queries I've had. It's saved me many many hours and made communication much more seamless between both the guests and extended team. Thank you for creating and developing such an amazing product! Pros First of all the Customer Service is the best I have ever experienced! The executives have responded very quickly and informatively. The features are great! I manage 12 properties and done A LOT of research before deciding upon YourPorter and it has definitely paid off! I LOVE the form that can be sent to guests where they fill in their arrival time, this is automatically fed to the extended team, reducing communication time immensely. So easy to use and has saved me many many hours whilst providing a better service to our guests.I also love the evolution, new features are constantly being released making it even more of a beast! :) Cons I love the emails being sent from my own email address so replies are sent directly to that. But one limitation I found was that only one attachment was allowed to be sent along with the emails. However I found a workaround to save all of the attachments as a single Zip file which has worked. It would be even better if we could share the Timeline as we can the Calendar to the extended team. Review Source RC Reid C. Hospitality Used the software for: 6-12 months ### "Best Channel Manager for a Small Operator" December 5, 2019 5.0 It's great. I've tried or gone through demo presentations at almost every other mainstream service that seemed like it might work for a small operator like me, and none of them offered this kind of value. Pros I love how customizable it is. I love that there is no setup fee. I love that everything is super easy to understand. I love that it syncs with exactly the channels I need -- Airbnb, HomeAway/VRBO, and Booking.com. Everything I need and nothing I don't. I like the small but interesting features like the "Airbnb rankings booster." All I need is a channel manager. I don't need a full service property manager. Services like Guesty cost upwards of $500 just to get set up, and then each month you're charged $20 per property! To me that seems excessive. Cons Navigating (back, forward, etc) on the website can be confusing b/c it's really designed to be viewed on a mobile phone. Alternatives considered [Hostaway](https://www.capterra.com/p/152433/Hostaway/)[Hostfully](https://www.capterra.com/p/187827/Property-Management-Platform/)[Guesty](https://www.capterra.com/p/159377/Guesty/) Switched from [Beds24](https://www.capterra.com/p/123511/Beds24-com/) Cost, easy of use, user interface. Review Source TD TREVOR D. OWNER Real Estate Used the software for: Less than 6 months ### "YOUR PORTER APP FOR MY APARTMENT RENTAL" November 24, 2019 5.0 REAL TIME UPDATION OF RATES AND SYNCHRONISING OF CALENDERS ACCROSS THE BOOKING SITES WHICH NOT ONLY HELP SAVING TIME, BUT ALSO HELPS IN AVOIDING DOUBLE BOOKINGS. AND OFFCOURSE HAVING MY OWN WEBSITE TO MARKET MY APARTMENT RENTALS MAKES ME FEEL I AM IN TOTAL CONTROL. Pros IT IS VERY USER FRIENDLY IN TERMS OF INSTALLING IT AND IMPLEMENTING IT. THEIR SUPPORT SERVICE IS QUITE HELPFULL AND PROVIDED THE REPLIES AND SOLUTIONS TO ANY QUERIES AND ISSUES WHICH MAY ARISE AT THE TIME OF IMPLEMENTATION. IT IS VERY COST EFFECTIVE AND HELPS YOU CUT DOWN TIME WHICH YOU WOULD HAVE LOST DUE TO UPDATING RATES AND AND LENGHT OF STAYS ON DIFFERENT SITES SUCH AS BOOKING.COM, HOMEAWAY. SYCHRONISING OF THE CALENDERS ACCROSS THE BOOKING SITES IS A GREAT TOOL WHICH IT HAS AND HELPS TO A GREAT EXTENT TO AVOID DOUBLE BOOKING. I NOW HAVE MY OWN WEBSITE WHICH I HAVE BUILT THRU THIS APP, WHICH WILL HELP ME IN MARKETING MY APARTMENT RENTAL. THE PAYMENT SYSTEM THRU STRIPE ACCOUNT ENSURES THAT I CAN RECEIVE PAYMENT FOR APARTMENT RENTALS ONLINE. ONLINE PAYMENT FOR MY BOOKING.COM APARTMENT RESERVATIONS CAN NOW BE PROCESSED THRU THE PAYMENT SYSTEM ON THIS APP BESIDES THE PAYMENTS FOR BOOKINGS ON MY WEBSITE CAN BE RECEIVED THRU THIS PAYMENT SYSTEM ON THIS APP. AND ONCE AGAIN IT IS A WIN WIN PROPOSITION FOR YOUR RENTAL. I WOULD HIGHLY RECOMMEND IT TO ANY ONE RUNNING A PROPERTY RENTAL BUSINESS Cons THE APP COULD HAVE A FEATURE WHERE IT IS ABLE TO HELP THE USERS/OWNER'S WEBSITE (CREATED THRU THE APP) TO BE PUSHED TO THE END USERS WHO ARE SEARCHING FOR APARTMENT RENTALS ON SEARCH ENGINES. THIS COULD HELP DRIVE SALES THRU THE OWNER'S WEBSITE CREATED ON THE APP. Review Source VR Verified Reviewer Managing Member Real Estate Used the software for: I used a free trial ### "Safe Gated Home" November 6, 2022 4.0 So far I believe Guesty is going to of great benefit to me in my business, and the price Is great for all th services provided. Pros I like being able to use for Booking, VRBO, and Airbnb. It is easy to set up and use, and integrates well with all 3 platforms. I like the time it will be saving me with automated messaging and scheduling. Cons I had a little bit of a challenge attaching my Booking.com listing to Guesty at first, but with a little patience I figured it out. I think a few video tutorials might help with ease of use. Review Source Nick K. Property Investor Real Estate Used the software for: 1-2 years ### "Guesty - A must for all AirBNB owners" August 30, 2022 5.0 Pros You can link AirBNB and booking.com so when one gets booked it communicates and blocks the room on the other site straight away. Guests can check in and out automatically. Booking is automatic Cons Setting up the rules is a bit cumbersome but once you have set up one you can pretty much cut and paste for the rest of your properties Review Source ML Michael L. CEO Real Estate Used the software for: Less than 6 months ### "Avoid Guesty if Connecting VRBO" June 28, 2023 1.0 Guesty customer support is absolutely horrible. My issue stemmed from inability to connect to VRBO which appears to be an issue with the cancellation policy. I created an account with Guesty on May 22 and it has been nearly SIX weeks without the ability to connect or access my VRBO account. This has cost me thousands of dollars during peak summer booking season. More than 35+ emails have been exchanged with zero resolution and only a "our development team is working on it" response provided. In this time, there has not been an opportunity or offer to have even a phone conversation with customer support - everything has been through email which for this issue, it would have been helpful. When I stated that I was going to disconnect all connected platforms, only then did I get offered an 'opportunity' to speak with a customer success representative. Having experienced this, I would NEVER recommend Guesty for Hosts with anyone. Pros Connecting your rental platforms is great - no issues with AirBnb. VRBO is a different story and the customer support has been horrible to say the least. Automated messages to your guests is very helpful. One stop shop for rental management is great. Cons Inability to connect with VRBO which has led to significant loss of bookings during peak summer season. Customer Support is horrible. Review Source DR David R. Owner Real Estate Used the software for: 6-12 months ### "Vacation Rental Ease of Use" May 23, 2023 4.0 Pros Guesty for Hosts automated messaging system is the main thing that we use the platform for. It saves us a ton of time and energy not having to keep track of messages being sent to guest on check in and check out. The ability to link to our smart locks is another huge benefit of the program. It again saves us a ton of hassle to not have to generate our own codes for guests. Cons The software is clunky to use sometimes. It seems a litte outdated and could be more user friendly. The customer service chat is also non existent. It just directs to articles that are sometimes helpful, sometimes not. It would be better to talk to or chat with a human to resolve issues. Review Source JJ Jerrod J. Manager Real Estate Used the software for: 2+ years ### "Best Value-Best Features-Easiest to Use" May 8, 2020 5.0 I have used yourporter for several years. Recently, I thought I needed a more robust system so paid thousands more for a competitor. I spent weeks trying to onboard it and found that there were many features I took for granted in yourporter that the expensive software couldn't do so I have come back to yourporter and love it. Pros Mobile interface is great. My cleaning staff likes that they can see a calendar link and that they can get text notifications. Not sure how much it helps, but I appreciate that they have some tools to improve rankings. I just got my direct booking website up and running which was super easy and seems to work great. Cons It doesn't integrate well across many platforms. Switched from [Hostfully](https://www.capterra.com/p/187827/Property-Management-Platform/) It lacked the features of yourporter and was a lot more expensive. Review Source Austin P. Property Manager/Cohost Real Estate Used the software for: Less than 6 months ### "YourPorter App" April 4, 2021 4.0 It is a good software that will save me lots of time and headaches from double bookings and logging into to multiple OTA's. It is great to be able to do things from one place. Pros The messaging and calendar integration have been huge for us to have one place to get everything done. Cons Customer service and on-boarding has been difficult. Having a FAQ sheet to learn how to use the software versus a person or videos to see how its done. Alternatives considered [Guesty](https://www.capterra.com/p/159377/Guesty/)[Hospitable.com](https://www.capterra.com/p/189280/smartbnb/)[Lodgify](https://www.capterra.com/p/131924/Lodgify/) Reason for choosing Guesty Lite Your Porter seemed like the best value of all the products that we looked at. Guesty has more features and is more user friendly but the cost is simply to much for my business when compared to Your Porter. Your Porter has most all of the same features just scaled down and without as much customization for a great price point. Also not charging me a for months that I do not have bookings is a massive bonus for me as I manage in a seasonal market where the rentals are closed half the year. Review Source Frederick M. Broker Real Estate Used the software for: Less than 6 months ### "Guesty is excellent!" November 11, 2022 5.0 Very good experience! I made the right pick. Pros Channel management features. I have booked on AirBNB, VRBO, Booking and my Website and it keeps everything organized. Cons Some new features on Booking.com makes me have to go to both websites. The service is defintely focused on AirBNB of all the different websites that it supports. Alternatives considered [TenantCloud](https://www.capterra.com/p/133029/TenantCloud/)[Lodgify](https://www.capterra.com/p/131924/Lodgify/) Reason for choosing Guesty Lite It was the best fit for my business and came highly recommended with youtube influencers. Review Source LK Laurin K. Production Designer Architecture & Planning Used the software for: 6-12 months ### "Easy to Use, Helpful for Multi-Channel Managemen" March 11, 2024 5.0 Great, easy to use, easy to set up and reliable. Pros I love the calendar integration and automated messaging, it just makes the management seamless. Cons Price Optimizer hasn't been working for me, the prices are too high compared to other local rentals and thus my place hasn't been booking. Review Source Response from Guesty March 14, 2024 Thank you Lauren, for your stellar 5-star review. Your support means a lot to us and helps others discover the benefits of Guesty for Hosts. - The Gueaty Team SP Sharon P. Manager Hospitality Used the software for: 1-2 years ### "Manager " October 17, 2023 4.0 Functional Pros Channel management is good and the guest communications is super helpful Cons Customer support is terrible as you can’t reach anyone Review Source CR Christy R. Owner Real Estate Used the software for: Less than 6 months ### "Newbie host loving Guesty!" April 2, 2023 5.0 Overall it has been great! Pros As a new host I am loving Guesty! It syncs my rental across all my platforms, makes communicating with guests and cleaners so easy and seamless. I like that the app allows me to text cleaners from my own number. Also love that I can set up automated messages in the platform for guests. Cons I wish there was a little more customization in the messaging with cleaners. Review Source AC Adam C. Owner Real Estate Used the software for: Less than 6 months ### "Would have been a great choice (if it worked)" March 19, 2023 1.0 Horrible service, buggy product and wasted time. Pros Very feature rich. Checked every box on the marketing side. Cons This product does not work. It is very buggy. the app is broken. There is absolutely NO CUSTOMER SERVICE! The only option is email even though it says chat and 24/7. Bull. They need to take this off the market and use Guesty for 1 property. Alternatives considered [Hostaway](https://www.capterra.com/p/152433/Hostaway/)[iGMS](https://www.capterra.com/p/157033/iGMS/)[Lodgify](https://www.capterra.com/p/131924/Lodgify/) Reason for choosing Guesty Lite Because I'm a sucker for good marketing. Review Source Response from Guesty March 22, 2023 Hi Adam, We are sorry to hear about this experience. I can see that you were using Guesty for Host. This review page is for Guesty for Pro, however, I would be more than happy to redirect your feedback to the relevant department from Guesty for Host. Are you able to send me your email so that we can get in touch to resolve your concerns with the app? LM Lorna M. AIrbnb Host Hospitality Used the software for: I used a free trial ### "New to Your Porter just finished free trial so giving it a go ." August 16, 2021 5.0 it needs to have customer service phone support. It is very difficult to navigate if you are starting up with a free trial and spend most of your time trying to get loaded up before you can experience the product. A phone call and maybe a personal walk through would be far more to the company's advantage to get more clients on board. I sent and email with an issue last week and just got the reply before my free trial was due to expire so that was a whole week wasted waiting on a response and I still wasn't sure what I was doing . In short : LESS TECH AND MORE CUSTOMER SUPPORT IS THE KEY ! Pros Pros Combined my listings to avoid dupe bookings Cons Cons No one to talk to you for help or guidance which is difficult if you are not computer savvy Review Source AD Austin D. Owner Real Estate Used the software for: 6-12 months ### "Guesty For Hosts Works Very Well & Is A Must Have For Simple Integration" September 13, 2023 4.0 Was challenging at first and a lot of work to set everything up, but once you do that it's easy to use. Pros That it integrates well with my calendars, my smart lock, guest communication across platforms, etc. Cons Not on google hotels yet like their competitors and seems like it's going to be another year before they do or more. Alternatives considered [Hostfully](https://www.capterra.com/p/187827/Property-Management-Platform/) Reason for choosing Guesty Lite Cheaper and did the same basics I needed, plus it integrated better with my softwares. Review Source GGL Giuseppe Gianluca L. Head of marketing Real Estate Used the software for: Less than 6 months ### "A good tool but still needs more UX development." June 2, 2023 4.0 Pros It is a very complete tool with many useful functionalities to manage your property or your clients' properties.The good thing is that it adapts to any need. Cons I think it still has a long way to go to be able to have a smooth and easy navigation to use the software without hesitation or difficulty.Also the languages are missing, it can only be used in English and if you want to share it with your clients who don't speak English, you can't do it because they won't understand what they see. Review Source Andy A. Supply Chain Analyst Airlines/Aviation Used the software for: Less than 6 months ### "Guesty For Hosts- WORTH EVERY PENNY" June 21, 2022 5.0 Overall experience has been fantastic!! love the platform Pros I love that everything is consolidated into a few pages. Everything you need is either in the Calendar, Messaging, or Menu screens Cons I'd like to see better text integration. I'd also like more control over custom charges (ex: pet policy) Alternatives considered [Hostfully](https://www.capterra.com/p/187827/Property-Management-Platform/)[Hospitable.com](https://www.capterra.com/p/189280/smartbnb/) Reason for choosing Guesty Lite I liked the way Guesty was setup and organized Review Source KV Kathi V. Owner Real Estate Used the software for: 2+ years ### "Unfortunately very disappointed" January 11, 2023 3.0 As a YourPorter customer everything worked great. Then in came Guesty for Host. And it was good at first and then the last experiences have been very bad. Absolutely no customer service. And I mean NONE. I have submitted tickets for the past 3 months and no answers. In the meantime I had to leave and move on. Pros I actually really like the software and how well it works. Especially the messaging. Cons It would have been good to have the rental platforms connected so that we had immediate updates. Review Source OB Olivier B. Administrator Hospitality Used the software for: Less than 6 months ### "a considerable saving of time for the management of your properties" March 30, 2023 5.0 easy to set up, works right away. In the end it's a lot of time saved Pros manage all properties in the same places, regardless of the platform (airbnb or booking).Send automatic messages that we personalize. Cons These are minor remarksthe iphone app is a bit slow to load.editing messages (on iphone) is not very practical (the window is too small)The WhatsApp, SMS part does not always work well Alternatives considered [Smoobu](https://www.capterra.com/p/160106/Smoobu/) Switched from [Lodgify](https://www.capterra.com/p/131924/Lodgify/) lodgify was inconvenient and full of bugs Review Source SJ Stan J. Manager Real Estate Used the software for: 2+ years ### "Guesty For Hosts is a solid product" June 27, 2023 5.0 Pros Very good and solid product, with a lot of must have features. Cons Sometimes a bit slow when loading the data. Review Source kW kelly W. Manager Real Estate Used the software for: 6-12 months ### "Great product" April 13, 2023 5.0 I had trouble with syncing the calendars with VRBO and AirBnb. I had to reach out to customer support twice, but they helped me get it resolved. Pros It automates the process. I like the automated messaging too. Cons I thought I had calendars synchronized from different channels but I had a double booking. I reached out to support and they helped me correct the problem. Then I had another double booking. I reached out again and they gave me different instructions. That time it corrected the problem. Alternatives considered [iGMS](https://www.capterra.com/p/157033/iGMS/) Reason for choosing Guesty Lite Seemed to be more user friendly Review Source CG Clay G. Owner Hospitality Used the software for: 6-12 months ### "Guesty for Hosts - worth the money " August 30, 2023 5.0 Very good and good customer support Pros Very good to manage multiple listings, we manage 3 and it’s been pretty seamless Cons Did have one issue with a double booking once via booking.com. It was a known issue that was rectified quickly Review Source ES EUGENIO S. Owner Accounting Used the software for: I used a free trial ### "Chaaron Residences" January 9, 2024 5.0 Pros The easy and reliable way to keep my platforms all sync and running cal and the same pace. Cons I s not VRBO friendly platform, at least so far I can't connect it each other. Alternatives considered [OwnerRez](https://www.capterra.com/p/100831/OwnerRez/) Reason for choosing Guesty Lite OwnerRez It was very difficult to operate in addition to connecting efficiently with booking.com. Review Source Response from Guesty January 11, 2024 Thanks for the 5 star review Eugenio! 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