---
title: "Race Entry Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Race Entry Software - reviews, pricing plans, popular comparisons to other Registration products and more."
source_url: "https://www.capterra.com/p/169870/Race-Entry/"
page_type: "product"
language: "en"
publication_date: "2026-10-21"
---

# 

 Race Entry Software Review 2026: Features, Integrations, Pros & Cons

Last updated on October 21, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Race Entry

## What is Race Entry?

Get free race registration software with effective marketing tools, fundraising, volunteer management, race merchandise software, and more. Use Race Entry for free. Your participants pay a fee when they register. Race Entry’s fee includes credit card and merchant fees – 4.97% + $1.25 per registration. Race Entry’s two-page registration is simple. Customize your page with your branding and all of the questions you need to ask. Understand how effective your marketing efforts are with custom promo codes. And, use Race Entry’s built-in marketing tools. Sell booths and sponsorships online. Track payments, and display sponsors and offers, too. Use Race Entry for merchandise – tracking inventory and sales. Use Race Entry’s app for in-person sales at your race. Deliver a memorable race day with dynamic results pages. Upload results to Race Entry. Offer participants their own results pages with photos and a finish line video. And, get support from a dedicated account manager.

## What is Race Entry used for?

[Registration](https://www.capterra.com/registration-software/)

Top alternative

Featured

Overall rating

Based on 151 user reviews

Reviews sentiment

Positive

99%

Neutral

1%

Negative

0%

Contact vendor  
for pricing

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Race Entry?[Manage this product listing](https://www.g2.com/products/race-entry/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Race Entry

4.8 (151)

VS.

[4.5 (1,099)](https://www.capterra.com/p/26318/Cvent-Event-Management/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (151)

Ease Of Use

4.2 (5,834)

Value For Money

4.7 (127)

Value For Money

4.2 (3,608)

Customer Service

4.9 (137)

Customer Service

4.5 (3,335)

## Race Entry alternatives

[4.7 (80)](https://www.capterra.com/p/130158/EventsAIR/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (789)](https://www.capterra.com/p/147664/EventCreate/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.9 (597)](https://www.capterra.com/p/112510/Ticket-Tailor/reviews/)

Starting price

$0.28

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.8 (134)](https://www.capterra.com/p/168633/ExpoPass/reviews/)

Starting price

$2495.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/169870/Race-Entry/alternatives/)

## FAQs about Race Entry

Overview

### What problems does Race Entry solve?

Race Entry solves the fragmented workflows of race registration, donations, merchandise sales, promo codes, team sign-ups, and participant communications by managing them in one place. Race directors, nonprofit fundraisers, charity-run organizers, and event operations teams benefit from easier annual event setup, payment tracking, participant data management, and registration-growth campaigns.

Answer based on 97 reviews

Overview

### Which roles and teams benefit most from Race Entry?

Race Entry is most used by race directors, coordinators, and organizers managing event registration, participant communications, and race-day administration. Owners, presidents, CEOs, and executive directors use it to oversee event operations and fundraising goals, while marketing and program teams support promotion, registration growth, and community event planning.

Answer based on 151 reviews

Overview

### What company size and industries is Race Entry built for?

Race Entry serves race organizers of all participant sizes, primarily small businesses (89%) in non-profit organization management (27%). It also supports enterprise (6%) and midsize organizations (5%), with users in events services (11%) and sports (8%). Its most common use is registration, reported by 92% of reviewers.

Answer based on 151 reviews

Features and Usability

### What are the key features of Race Entry?

Race Entry includes core online registration, group registration, customizable forms, attendee tracking, payment processing, and email marketing. Reviewers most often value registration data management, discount codes and fundraising options, recurring-event copying, and reporting, which support race setup, participant communication, and financial tracking.

Answer based on 64 reviews

Getting Started and Support

### How easy is it to set up an event in Race Entry?

Race Entry lets event organizers set up race registration pages quickly, even when planning a first running or walking event. Teams can add event details, share registration links, configure promotions, and manage fundraising in one place. More unusual team structures, fundraising pages, and participant change workflows may require support or additional configuration.

Answer based on 20 reviews

Getting Started and Support

### What training and onboarding options does Race Entry offer?

Race Entry provides live online training sessions for teams getting started with the platform. These sessions support guided instruction and direct walkthroughs of setup steps and core features during scheduled online meetings.

Answer based on 9 reviews

Getting Started and Support

### What customer support options does Race Entry offer, and how do users rate the experience?

Race Entry offers 24/7 live representative support and chat. Users generally describe support as responsive, helpful, and patient, with quick answers to setup and account questions, including outside business hours. Some users report limited tutorial depth, occasional staffing delays, or needing support for tasks such as transferring race administration.

Answer based on 55 reviews

Features and Usability

### Is Race Entry easy to use for race organizers?

Race Entry makes race management approachable with clear navigation, configurable tools, and familiar year-to-year workflows. Race directors, including first-time organizers, often find the platform easy to learn after brief practice. Some functions, charts, and advanced settings can take time to locate, while responsive customer support helps resolve questions.

Answer based on 47 reviews

Features and Usability

### How well does Race Entry handle event registration?

Race Entry provides a straightforward online registration process for organizers and participants, with event pages, discount codes, confirmations, group signups, and registration tracking. Race directors value its central controls and reusable event pages. Some organizations want more registration-form design options, easier post-publication edits, and clearer family registration views.

Answer based on 29 reviews

## Features

AI summary

Based on 3,812 Registration reviews

Capterra data shows that buyers of registration software rank the following features as their top priorities:

-   **Online Registration** (**67%** of reviewers rated this feature as critical)
-   **Registration Management** (**60%**)
-   **Payment Processing** (**55%**)

Race Entry supports all three of the features reviewers rate most important: **Online Registration**, **Registration Management**, and **Payment Processing**. Together, these capabilities help businesses accept sign-ups online, track and organize participant details, and handle payments in one place, allowing teams to manage registrations more efficiently and deliver a smoother experience for participants.

Online Registration

5.0 (9)

66.67% of 9 reviewers that rated this feature as important or highly important

Real-time registration over the web

Payment Processing

4.9 (7)

57.14% of 7 reviewers that rated this feature as important or highly important

Accept, record, and reconcile financial transactions

Attendee Tracking

5.0 (6)

50.00% of 6 reviewers that rated this feature as important or highly important

A list of registered participants

Customizable Forms

4.9 (7)

42.86% of 7 reviewers that rated this feature as important or highly important

Customize contracts and forms to collect specific information

Contact Management

5.0 (6)

50.00% of 6 reviewers that rated this feature as important or highly important

Manage, organize, and store contact information

Refund Management

5.0 (4)

25.00% of 4 reviewers that rated this feature as important or highly important

Oversee the process of issuing refunds

Race Entry 15 features

### All Features
- Attendee Tracking: A list of registered participants
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Contact Management: Manage, organize, and store contact information
- Customizable Forms: Customize contracts and forms to collect specific information
- Email Marketing: Create and send email blasts/campaigns
- Event Management: Schedule and manage the logistics of activities and other gatherings
- Event Registration: Online registration for events
- Group Registration: Register a group/batch of attendees
- Marketing Automation: Automate workflows and trigger campaigns based on customer actions
- Online Registration: Real-time registration over the web
- Payment Processing: Accept, record, and reconcile financial transactions
- Refund Management: Oversee the process of issuing refunds
- Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.
- Self Check-In/Check-Out: Check-in and out via a mobile device or kiosk
- Surveys & Feedback: Gauge satisfaction and receive information for improvement and success

---

Features

4.6 (151)

4.6

Based on 151 reviews

## Pricing

Value for money

4.7 (127)

Value for money

4.7 (127)

4.7

Based on 127 reviews

## Support, customer service and training options

Customer Service

4.9 (137)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (137)

4.9

Based on 137 reviews

## User reviews

Overall rating

4.8

Based on 151 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(117)

4(33)

3(1)

2(0)

1(0)

Mentioned topic

Recent reviews first, then most helpful

RE

Reviewer

Realtor

Used the software for: 3-5 years

### "Tooele Kiwanis Club 5K RAce"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 10, 2018

They keep updating and improving the system each year. I have had no problems and have had great support from the owner and staff.

Pros

It is rather easy to get around and make changes. User friendly.

Cons

I have not found anything I don't like. I have been happy with the service.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

VR

Verified Reviewer

Intern

Used the software for: 1-3 years

### "Race Entry: First Place for Race Registration"

5.0

February 25, 2020

I've used Race Entry for several events now, and have yet to find a better alternative. Highly recommended, if you can find some in-depth tutorials, or someone else who has used it before. Still, their customer service is on point, so any questions you have will be answered one way or another.

Pros

Race Entry allows you to create a racing event and manage the details, including the trail(s), participants, merchandise, and funding. You can also search the results of the race (and others you may be interested in), as can the participants. There is a free demo, and the map creation is free as well. There are also little features that you wouldn't think of immediately, such as the ability to customize the colors on your registration. There's a lot to work with.

Cons

The tutorials could be a bit more intuitive, and there aren't many online that I could find. The tutorials given are simple and easy, but they don't go too in-depth, and you'll have to figure out a lot of the software yourself unless you want to contact customer support (which, thankfully, is really good).

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

logistics director

Used the software for: 3-5 years

### "Race entry review from large race"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

6/10

November 29, 2018

Pros

the data analytics options were easy to use and had great tools

Cons

The learning curve can be steep at first

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Certified Race Director

Used the software for: Less than 1 year

### "Race Entry Online Software Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

September 5, 2018

Race Entry is our first foray into online registration. Due to their customer service, we'll continue to use them and would recommend them as a race registration solution.

Pros

The software is relatively intuitive and well thought out. It's not overly bloated and is highly configurable.

Cons

Race Entry is a "relatively" new company. They don't have a "natural" reach of clients like Active.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Associate Director of Development & Alumni Affairs

Used the software for: 3-5 years

### "Two successful years"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 10, 2018

We've used RaceEntry.com for two years and plan to continue.

Pros

I like that RaceEntry knew what I needed before I needed it

Cons

I didn't have a negative experience with RaceEntry.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Premier Field Engineer

Used the software for: 1-3 years

### "Race Entry Was What Our Race Needed"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

September 5, 2018

We enjoyed using Race Entry this year and will gladly use it again every race we have.

Pros

Race Entry is easy to use. It accomplishes exactly what we need without a lot of fuss.

Cons

We had some issues on race day due to some incorrectly coded heats but customer support was able to help us quickly.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Constituent Liaison and Communications Assistant

Used the software for: 1-3 years

### "Race Entry will make your race a HUGE success"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 5, 2018

CSR from Race Entry would probably much amazing. He has helped me during the off season and during crunch time.

Pros

ease of use, user friendly interface. This software is great.

Cons

nothing. Race Entry is amazing. I recommend it to everyone

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Advertising Operations Coordinator

Used the software for: 1-3 years

### "Awesome"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 10, 2018

Love it. CSR is great to work with. Seems to supply help whenever needed.

Pros

I enjoy the ease, the support and the final look.

Cons

I would like a more animated finalized page for viewers. But simple to the point is great to have as well.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Health System Specialist

Used the software for: 3-5 years

### "Race Entry Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

September 5, 2018

Pros

Lots of tools to enable race directors to increase registration, and able Charity donations, sell products, and so on.

Cons

No issues at all right now. Love race entry.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Intelligence SME

Used the software for: Less than 1 year

### "Super Cool Race Organization"

5.0

August 16, 2019

Overall - this is a fantastic way to get a race going and to join races currently in existence.

Pros

I just think this is such a cool idea with very organized implementation. The software/website is easy to use and navigate. Entering races and getting people to join is very fluid and not stressful.

Cons

I probably would have liked more integration with various social media platforms. The more the merrier to be able to get the word out and integration always saves time from any kind of manual entry.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/169870/Race-Entry/reviews/)

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