--- title: "Race Entry Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Race Entry Software - reviews, pricing plans, popular comparisons to other Registration products and more." source_url: "https://www.capterra.com/p/169870/Race-Entry/" page_type: "product" language: "en" --- # Race Entry Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Race Entry ## What is Race Entry? Get free race registration software with effective marketing tools, fundraising, volunteer management, race merchandise software, and more. Use Race Entry for free. Your participants pay a fee when they register. Race Entry’s fee includes credit card and merchant fees – 4.97% + $1.25 per registration. Race Entry’s two-page registration is simple. Customize your page with your branding and all of the questions you need to ask. Understand how effective your marketing efforts are with custom promo codes. And, use Race Entry’s built-in marketing tools. Sell booths and sponsorships online. Track payments, and display sponsors and offers, too. Use Race Entry for merchandise – tracking inventory and sales. Use Race Entry’s app for in-person sales at your race. Deliver a memorable race day with dynamic results pages. Upload results to Race Entry. Offer participants their own results pages with photos and a finish line video. And, get support from a dedicated account manager. ## What is Race Entry used for? [Registration](https://www.capterra.com/registration-software/) Top alternative Featured Overall rating Based on 151 user reviews Reviews sentiment Positive 99% Neutral 1% Negative 0% Contact vendor for pricing Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Race Entry?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.rodeoticket.com/&name=Race Entry) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Race Entry 4.8 (151) VS. [4.5 (1,099)](https://www.capterra.com/p/26318/Cvent-Event-Management/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (151) Ease Of Use 4.2 (5,806) Value For Money 4.7 (127) Value For Money 4.2 (3,582) Customer Service 4.9 (137) Customer Service 4.5 (3,310) ## Race Entry alternatives [4.6 (79)](https://www.capterra.com/p/130158/EventsAIR/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars Highest Rated [4.9 (596)](https://www.capterra.com/p/112510/Ticket-Tailor/reviews/) Starting price $0.28 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.8 (119)](https://www.capterra.com/p/168633/ExpoPass/reviews/) Starting price $2495.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.8 (100)](https://www.capterra.com/p/149771/idloom-events/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/169870/Race-Entry/alternatives/) ## FAQs about Race Entry Overview ### What problems does Race Entry solve? Race Entry solves race-organization bottlenecks by centralizing registration, fundraising, discounts, merchandise sales, participant data, and payment tracking in one system. It reduces manual outreach with email tools, rescues abandoned registrations with targeted discounts, and simplifies year-over-year setup. Nonprofits, race directors, marketing teams, and event operations staff benefit most. Answer based on 127 reviews Overview ### Which roles and teams benefit most from Race Entry? Race Entry is most used by race directors, event organizers, and operations managers who coordinate registrations, participant communication, and race logistics. Owners, presidents, and executive directors benefit from visibility into event performance and fundraising outcomes, while marketing and development leaders use it to promote events, manage outreach, and support sponsor or donor engagement. Answer based on 151 reviews Overview ### What company size and industries is Race Entry built for? Race Entry is built primarily for small businesses, which make up 89% of reviewers, and is most used in nonprofit organization management at 27%. It also serves race organizers of all sizes, including enterprise and midsize teams, with additional use in events services (11%) and sports (8%), mainly for registration. Answer based on 151 reviews Features and Usability ### What are the key features of Race Entry? Race Entry includes core event registration tools like online registration, group registration, payment processing, and customizable forms. Reviewers most often highlight race management, fundraising and discount codes, email marketing, and data management, along with useful options for year-to-year event copying, participant tracking, and role-based access for multiple organizers. Answer based on 64 reviews Getting Started and Support ### How easy is it to set up Race Entry? Race Entry gets most events up and running quickly, even for first-time race organizers and smaller community teams. Many users describe setup as simple and manageable without much technical skill, while some mention needing guidance for advanced options, fundraising pages, team configurations, or participant self-service changes after registration. Answer based on 20 reviews Getting Started and Support ### What training and onboarding options does Race Entry offer? Race Entry provides live online training sessions for teams getting started. Live online training supports guided setup and real-time instruction, giving users a format for learning the product with direct help during the session. Answer based on 9 reviews Getting Started and Support ### What customer support options does Race Entry offer, and how do users rate the experience? Race Entry offers 24/7 live rep support and chat. Users generally describe support as fast, helpful, patient, and easy to reach, including outside normal business hours. Reviewers often mention guidance for setup, troubleshooting, and custom requests, though some note limited tutorials and occasional delays or minor communication mix-ups. Answer based on 55 reviews Features and Usability ### How easy is Race Entry to use? Race Entry feels easy to use for most race directors, especially after the initial setup and first event cycle. Many organizers find navigation clear, repeat events simple to manage, and common tasks quick to learn, though some features, charts, and menus can feel confusing at first without orientation or support. Answer based on 47 reviews Features and Usability ### How well does Race Entry handle event registration? Race Entry makes event registration straightforward for both organizers and participants, with simple checkout and clear page layouts. Race directors like the control over forms, discounts, sponsor placement, and year-over-year reuse, though some want more design flexibility, easier edits after publishing, and better handling for custom registration needs. Answer based on 29 reviews ## Features AI summary Based on 3,760 Registration reviews Capterra data shows that buyers of registration software rank the following features as their top priorities: - **Online Registration** (**67%** of reviewers rated this feature as critical) - **Registration Management** (**60%**) - **Payment Processing** (**55%**) Race Entry supports all three of the features reviewers value most: **Online Registration**, **Registration Management**, and **Payment Processing**. Together, these capabilities help businesses accept sign-ups online, manage participant details more efficiently, and handle payments in one place, allowing teams to reduce manual work and keep the registration process moving smoothly. Online Registration 5.0 (9) 66.67% of 9 reviewers that rated this feature as important or highly important Real-time registration over the web Payment Processing 4.9 (7) 57.14% of 7 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Attendee Tracking 5.0 (6) 50.00% of 6 reviewers that rated this feature as important or highly important A list of registered participants Customizable Forms 4.9 (7) 42.86% of 7 reviewers that rated this feature as important or highly important Customize contracts and forms to collect specific information Contact Management 5.0 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Refund Management 5.0 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Oversee the process of issuing refunds Race Entry 15 features ### All Features - Attendee Tracking: A list of registered participants - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Contact Management: Manage, organize, and store contact information - Customizable Forms: Customize contracts and forms to collect specific information - Email Marketing: Create and send email blasts/campaigns - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Registration: Online registration for events - Group Registration: Register a group/batch of attendees - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Online Registration: Real-time registration over the web - Payment Processing: Accept, record, and reconcile financial transactions - Refund Management: Oversee the process of issuing refunds - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Self Check-In/Check-Out: Check-in and out via a mobile device or kiosk - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success --- Features 4.6 (151) 4.6 Based on 151 reviews ## Pricing Value for money 4.7 (127) Value for money 4.7 (127) 4.7 Based on 127 reviews ## Support, customer service and training options Customer Service 4.9 (137) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (137) 4.9 Based on 137 reviews ## User reviews Overall rating 4.8 Based on 151 reviews Filter by rating 5(117) 4(33) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent RL Robert L. Senior Partner Events Services ### "The best registration site around" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 10, 2024 My company moved over to RaceEntry a few years ago from another platform and haven't looked back I continue to tell others about the site for their events and plan to do so far into the future. Pros Ease of use from both race director and registrant Support The ability to so much from one central location visuals of the page is professional and makes the process of registering straight forward. Cons The only real issue I have with the site is that there are some things that can get set up on the page and if you copy it to the next year it has required me to request assistance to remove it. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Price was to high Registration requirements Lack of custominization Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 11, 2024 Thank you for the review! We enjoy working with you and value your feedback as we regularly improve our software. LT Laura T. Owner Sports ### "\[sensitive content hidden\] at RaceEntry has top notch customer service (rate him 12 out of 10)" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 27, 2024 The system is easy to use and \[sensitive content hidden\] is a wonderful rep for Race Entry Pros Even someone like myself that isn’t very tech savvy can navigate through and figure out how to set up my various registration sites. If I’m not sure how to do something; \[sensitive content hidden\] is always there to help. He even answered an emergency call from me on Father’s Day from the top of a mountain when I accidentally did something that shut down my registration. Cons What’s not to like?! If I have to pick something, it is hard to edit pricing. Switched from [Active Compliance Monitor](https://www.capterra.com/p/173029/ComplyWorks-Worksite-Solution/) The auto fill did not find the 2 products I used before Event Brite had terrible customer serve for both the participants and myself. I like that I can “hide” a few extra dollars in the processing fees for my company because your fees are reasonable from the start. I like that the sign up looks just like my website and not a third party vendor Active.com gave me very bad advertising advice so they could fill their own pockets. They had me advertise 8 months prior to a fun run event when we should have waited until more like 6 weeks prior Reasons for choosing Race Entry N/A already answered this question. There is nothing else to say here Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 3, 2024 Thanks for the feedback. We look forward to continuing to improve. MV Monica V. Director Non-Profit Organization Management ### "\[sensitive content hidden\] is WONDERFUL" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 13, 2023 Great experience because of \[sensitive content hidden\]. He will continue to make it a great system for us. Pros \[sensitive content hidden\] is always available and has a ton of patience with me! Cons There is nothing I do not like, I just need to learn the system better. \[sensitive content hidden\] will help me. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 3, 2024 Thanks for the feedback. We are starting to make tutorial videos, so hopefully that will help you to learn the software. The rep will also remain very available to make sure you are always taken care of. SR Sean R. Race Director Events Services ### "\[sensitive content hidden\] is great!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 23, 2023 I enjoy working with \[sensitive content hidden\] even though he is an avid hunter and enjoys shooting fuzzy animals. In Disney's world, he would be a villain. In my world, he's a rockstar! Pros \[sensitive content hidden\] is highly responsive to customer service needs and tries to find a solution to any problem you have. Cons Some of the platform programming has limitations. Customization can take time. Reasons for choosing Race Entry Customer serviceResponsiveness Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 3, 2024 Thanks for the review! AR Anderson R. Manager Accounting ### "Regulating data entry with RACE ENTRY" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 9, 2023 With RACE ENTRY it is based on data entry which is very good.Customer service is very important for the growth of the platform Pros I always get answers from customer service, even if my problems are very specific. Cons I don't have the ability to change the lever size manually Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 16, 2023 Thanks for the feedback. SH Sherissa H. Homemaker Apparel & Fashion ### "Race entry is wonderful " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 1, 2023 Overall, I really enjoy using race entry. It has been a big benefit for my company. Pros Very easy to use and great for tracking and data management. Cons A little expensive, but well worth the cost. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 16, 2023 Thanks for the kind review. We appreciate your business. DH Deidre H. Owner Events Services ### "Very impressive and easy system to use! " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 24, 2023 I needed a decent amount of handholding last year and this year, getting braver to try new features. \[sensitive content hidden\] has been instrumental in helping me grow our features and is always available no matter how small the question is! Pros I had never planned a race until last year. Now I've more comfortable with it and its so simple! Cons I wish we could customize our URL. Maybe we can and I just don't know?? Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 12, 2023 Thanks for the nice review. We are working right now to make event websites free. After the project is completed you can use whatever domain name you want. Stay tuned. SF syed F. enginner Information Technology and Services ### "Race entry" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 5, 2022 Pros race entry helps use for payment process or refund of customer in some cases for project we recommencement most it has self check in check out for employee and give notification and has the organization help for payment or salary outage on monthly for keep track of them it has the best feature in all in one. Cons nothing all the feature has in one application. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) [BeyondTrust Remote Support](https://www.capterra.com/p/86962/Bomgar/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 21, 2022 Thanks for the review. RS Rod S. CEO Marketing and Advertising ### "A good product for road racing registration." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 May 24, 2022 Pros Very simple sign up. Good for someone who is starting out with a new running/walking event. Cons You can't see other participants who had signed up for the race. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 27, 2022 Thanks for the review. There is actually a public link that directors can post to their event website that does show all the participants, and some events choose to use it while others do not. This link can be found in the "View Event Links" page that has a big green button to it from the event dashboard. Thanks for the review and hopefully you are able to find that verify registration link that has all the participants in a page for public viewing. AH Alyssa H. Board Secretary/Webmaster Sports ### "User friendly" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 7, 2022 My overall experience with Race Entry has been extremely pleasant. \[SENSITIVE CONTENT\] has been outstanding, and I greatly appreciate his accessibility and willingness to help. Pros This software is extremely intuitive. There are a remarkable number of customizations for a user to take advantage of, however even no customizations are done the end result is still has an extremely professional look. Cons I have yet to find something I don't like. Reasons for choosing Race Entry Lower processing fee and easier to use Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 12, 2023 Thanks for your kind review. We are always looking to improve, and feedback like this is encouraging. [View all Reviews](https://www.capterra.com/p/169870/Race-Entry/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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