Race Entry

Race Entry

5 / 5 3 reviews

Who Uses This Software?

We serve race organizers with participant counts of all sizes.


Average Ratings

3 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Pricing Details
    The software is free for you. We charge your participants $1.25 + 4.97%
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Live Online
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Race Entry
  • www.raceentry.com
  • Founded 2012
  • United States

About Race Entry

Free race registration software with proven marketing tools like fundraising, volunteer management, and race merchandise software.


Race Entry Features

  • Activity Registration
  • Attendance Management
  • Badge Management
  • Calendar Management
  • Class Registration
  • Contact Management
  • Event Registration
  • Form Builder
  • Group Registration
  • Marketing Management
  • Online Registration
  • Onsite Registration
  • Payment Processing
  • Refund Automation
  • Self Check-in
  • Surveys & Feedback

Race Entry Reviews Recently Reviewed!


Software has been exceptionally easy to implement, administer, and user friendly on the front end.

Feb 21, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Our account manager, has been phenomenal in responding to our questions and assisting with any needs that we have with the software. His hospitality and willingness to assist at any time has elevated our experience with Race Entry. The platform is very user friendly on the front end for our participants and we have received very positive feedback in regards to Race Entry in comparison to the previous platform we used. The registration pricing is competitive and the donation fees are good. The software allows us to sale merchandise during the sign-up process which helped increase our overall merchandise sales for the year by 130%

Cons: Changes that can be made to the front end are quite basic; however, they fulfill every need we have and can still be influenced enough to present aesthetically to the customer. We saw our online donations go down when we began to use Race Entry due to a button that allows a participant to move through the donation page quickly without having to scroll through the page.

Vendor Response

by Race Entry on February 22, 2018

Jonathan thank you for your review. We use to not have the button at the top of the charitable donation page, but we had races complain that they wanted a quicker way for people to register that did not want to donate. We will consider making a setting that races can pick if they want that button at the top visible or not. This would allow you to turn off that button and force your users to preview your charities. We can chat more about this option to see if that would be a good solution for you, or if more is needed. Contact Jared and we can discuss further.

Very happy with the customer service, product reliability, and low cost.

Jan 17, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Race Entry is a great value. We evaluated a handful of similar services before selecting Race Entry for our 5K/10K, and we're glad we selected Race Entry. The product is fairly easy to navigate and produces data that perfectly meets the needs of our race timer and marketing team. Customization options are good. Most of all, the customer service--almost always a fast reply even during non-business hours--is unparalleled. The price is less than other services as well!

Cons: If anything, it would be nice to customize the backend dashboard or maybe have more fonts to pick from.

Overall: More than a service--a partner for run/walk/race registration.

Vendor Response

by Race Entry on January 19, 2018

Thank you for your review. We will consider adding font choices in the future. Currently you can choose which charts/tables are visible on your dashboard, so if that has not been shown to you please let your account manager know and they will be more than happy to get your back end dashboard to look how you want it.

2nd year with them, and will continue

Nov 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The growth tools have helps us increase our numbers for our women's half marathon this last couple years. I also love how easy it is to use. We save a ton of time with their data management tools.

Cons: I wish I could choose fonts on the registration form. The font they have is not bad, but it would be nice to have that flexibility.

Overall: We grew our participant number, we got better customer service, and there was no cost to use the software.

Vendor Response

by Race Entry on January 19, 2018

Thank you for your kind words. We will look into allowing font choices.