--- title: "Race Entry Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Race Entry the right Registration solution for you? Explore 151 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/169870/Race-Entry/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-21" --- Race Entry 4.8 (151) [View alternatives](https://www.capterra.com/p/169870/Race-Entry/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 21st, 2026 # Reviews of Race Entry Ease of use 4.7 Customer Service 4.9 ## Pros and Cons in Reviews LT Laura T OwnerSports, 2 - 10 employeesUsed the software for: More than 2 years. “The system is easy to use and \[sensitive content hidden\] is a wonderful rep for Race Entry“ February 27, 2024 MV Monica V DirectorNon-Profit Organization Management, 2 - 10 employeesUsed the software for: More than 2 years. “There is nothing I do not like, I just need to learn the system better.“ November 13, 2023 AR Anderson R ManagerAccounting, Self-employedUsed the software for: I used a free trial. “With RACE ENTRY it is based on data entry which is very good.“ June 9, 2023 AH Alyssa H Board Secretary/WebmasterSports, 2 - 10 employeesUsed the software for: Less than 6 months. “There are a remarkable number of customizations for a user to take advantage of, however even no customizations are done the end result is still has an extremely professional look.“ April 7, 2022 SH Sherissa H Homemaker Apparel & Fashion, 2 - 10 employeesUsed the software for: 6-12 months. “It has been a big benefit for my company.“ March 1, 2023 ## Showing most helpful reviews Showing 1-25 of 151 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use R Reviewer Realtor Used the software for: 3-5 years ### "Tooele Kiwanis Club 5K RAce" September 10, 2018 5.0 They keep updating and improving the system each year. I have had no problems and have had great support from the owner and staff. Pros It is rather easy to get around and make changes. User friendly. Cons I have not found anything I don't like. I have been happy with the service. Review Source VR Verified Reviewer Intern Used the software for: 1-3 years ### "Race Entry: First Place for Race Registration" February 25, 2020 5.0 I've used Race Entry for several events now, and have yet to find a better alternative. Highly recommended, if you can find some in-depth tutorials, or someone else who has used it before. Still, their customer service is on point, so any questions you have will be answered one way or another. Pros Race Entry allows you to create a racing event and manage the details, including the trail(s), participants, merchandise, and funding. You can also search the results of the race (and others you may be interested in), as can the participants. There is a free demo, and the map creation is free as well. There are also little features that you wouldn't think of immediately, such as the ability to customize the colors on your registration. There's a lot to work with. Cons The tutorials could be a bit more intuitive, and there aren't many online that I could find. The tutorials given are simple and easy, but they don't go too in-depth, and you'll have to figure out a lot of the software yourself unless you want to contact customer support (which, thankfully, is really good). Review Source R Reviewer logistics director Used the software for: 3-5 years ### "Race entry review from large race" November 29, 2018 4.0 Pros the data analytics options were easy to use and had great tools Cons The learning curve can be steep at first Review Source R Reviewer Certified Race Director Used the software for: Less than 1 year ### "Race Entry Online Software Review" September 5, 2018 5.0 Race Entry is our first foray into online registration. Due to their customer service, we'll continue to use them and would recommend them as a race registration solution. Pros The software is relatively intuitive and well thought out. It's not overly bloated and is highly configurable. Cons Race Entry is a "relatively" new company. They don't have a "natural" reach of clients like Active. Review Source R Reviewer Associate Director of Development & Alumni Affairs Used the software for: 3-5 years ### "Two successful years" September 10, 2018 5.0 We've used RaceEntry.com for two years and plan to continue. Pros I like that RaceEntry knew what I needed before I needed it Cons I didn't have a negative experience with RaceEntry. Review Source R Reviewer Premier Field Engineer Used the software for: 1-3 years ### "Race Entry Was What Our Race Needed" September 5, 2018 4.0 We enjoyed using Race Entry this year and will gladly use it again every race we have. Pros Race Entry is easy to use. It accomplishes exactly what we need without a lot of fuss. Cons We had some issues on race day due to some incorrectly coded heats but customer support was able to help us quickly. Review Source R Reviewer Constituent Liaison and Communications Assistant Used the software for: 1-3 years ### "Race Entry will make your race a HUGE success" September 5, 2018 5.0 CSR from Race Entry would probably much amazing. He has helped me during the off season and during crunch time. Pros ease of use, user friendly interface. This software is great. Cons nothing. Race Entry is amazing. I recommend it to everyone Review Source R Reviewer Advertising Operations Coordinator Used the software for: 1-3 years ### "Awesome" September 10, 2018 5.0 Love it. CSR is great to work with. Seems to supply help whenever needed. Pros I enjoy the ease, the support and the final look. Cons I would like a more animated finalized page for viewers. But simple to the point is great to have as well. Review Source R Reviewer Health System Specialist Used the software for: 3-5 years ### "Race Entry Review" September 5, 2018 5.0 Pros Lots of tools to enable race directors to increase registration, and able Charity donations, sell products, and so on. Cons No issues at all right now. Love race entry. Review Source R Reviewer Intelligence SME Used the software for: Less than 1 year ### "Super Cool Race Organization" August 16, 2019 5.0 Overall - this is a fantastic way to get a race going and to join races currently in existence. Pros I just think this is such a cool idea with very organized implementation. The software/website is easy to use and navigate. Entering races and getting people to join is very fluid and not stressful. Cons I probably would have liked more integration with various social media platforms. The more the merrier to be able to get the word out and integration always saves time from any kind of manual entry. Review Source R Reviewer Director of Development Used the software for: 3-5 years ### "\[SENSITIVE CONTENT HIDDEN\] is the absolute best" February 15, 2021 5.0 I have no complaints, very happy with race entry. Pros The purpose of this review is not so much about the software, but it is mostly to give high praise to \[SENSITIVE CONTENT HIDDEN\] and his work ethic. I have done a lot of charity races/golf tournaments in my 20 year career, \[SENSITIVE CONTENT HIDDEN\] by far has been the best in the business! He is knowledgeable, friendly, supportive and he truly cares if my event is a success. Cons I have no complaints about the software. Over the years, I have made suggestions to \[SENSITIVE CONTENT HIDDEN\] and I know he has gone to the developers and implemented some of these changes. Review Source R Reviewer VP of Development Used the software for: 1-3 years ### "Very happy with the customer service, product reliability, and low cost. " January 19, 2018 5.0 More than a service--a partner for run/walk/race registration. Pros Race Entry is a great value. We evaluated a handful of similar services before selecting Race Entry for our 5K/10K, and we're glad we selected Race Entry. The product is fairly easy to navigate and produces data that perfectly meets the needs of our race timer and marketing team. Customization options are good. Most of all, the customer service--almost always a fast reply even during non-business hours--is unparalleled. The price is less than other services as well! Cons If anything, it would be nice to customize the backend dashboard or maybe have more fonts to pick from. Review Source Syed F. enginner Used the software for: Less than 1 year ### "Race entry" September 21, 2022 5.0 Pros race entry helps use for payment process or refund of customer in some cases for project we recommencement most it has self check in check out for employee and give notification and has the organization help for payment or salary outage on monthly for keep track of them it has the best feature in all in one. Cons nothing all the feature has in one application. Review Source R Reviewer Ceo Used the software for: 3-5 years ### "A great product with some bugs" September 5, 2018 5.0 It has been okay. Sometimes it is frustrating when the settings are so rigid and it takes a far amount of time to get it fixed. Pros The way the data is collect and easy of registration. Cons The lack of flexibility and customization. Review Source R Reviewer Program Director Used the software for: 1-3 years ### "Ready for year 2" September 5, 2018 4.0 We have had amazing customer service and they are super responsive to making ongoing improvements for specialized races. Pros Pros: #1 Customer Service. It doesn't requite a participant to create a special account or sign up for anything other that your race. Love the year to year trends graph. We can easily see where we stand compared to previous years. Imported all of our data from "another cumbersome platform". Very simple to customize the look even for technologically challenged. Love the ease for participants to check out and register large groups. Cons The "check in tool" did not work well for us last year, though we have heard that it is fixed and will work great for our event in May. We wish there was more flexibility on the way teams are set up. We have a non-conventional race. Review Source R Reviewer Race Director Used the software for: 3-5 years ### "Great System for Event Registration" September 10, 2018 5.0 My overall experience with Race Entry has been great. They have a great product and excellent customer support. Pros The online system is easy to use and navigate. There are a variety of tools to help grow registration and I like the year to year revenue and participant comparisons. Cons I don't have any real complaints about the system. It works well for our events. Review Source R Reviewer Registrar Used the software for: Less than 1 year ### "Great Online Option for Regsitration" September 10, 2018 5.0 Almost a little too helpful with the set up. I could easily do 99% of it on my own. I just had one minor question. You have done a great job at making a user friendly system so let your users enjoy it! It would be nice if the payments we received from you included a list of the participants those payments cover. We can figure it out fairly easily with the dates but it would save our bookkeeping staff that extra step of looking it up. Overall, a great and wonderfully positive experience. Pros It was super easy to use and super easy to set up our race. Lots of features that we have the option to use as our race (hopefully) continues to grow in popularity. Also, it was easy to get in touch with customer support with any questions we had. Cons None - it was a huge improvement for us over our previous system. Review Source R Reviewer Treasurer/registration officer Used the software for: 3-5 years ### "This has made my life so much easier" September 5, 2018 5.0 This has simplified the registration process and given the participant an opportunity to fix or change their registrations without needing to contact race officials. We have to do very little to get the information we need from participants. It has completely streamlined the whole process. Pros It is very intuitive - it is clearly designed by someone who has had frustrations with past platforms. Cons Sometimes I have to go looking for features that I feel should be easier to find. Review Source R Reviewer VP Used the software for: 1-3 years ### "Registration platform" September 18, 2018 5.0 My account rep is VERY responsive to my needs. He has implemented the requests I have had to the platform and helps me when I can't make something right. Pros I like the ability to customize the registration page with colors and questions easily. The creation of races from one year to another is seamless. Very nice and only takes a second. Cons Adding images to emails is a little unclear if they attach in the confirmation email. While the graphs are nice to have, they are still missing some more in depth data points. The email platform that we send to participants has an antiquated look. Very basic looking. The formatting capabilities are limited in the form. Review Source R Reviewer Race Director Used the software for: 3-5 years ### "Race Director " September 5, 2018 5.0 Pros Easy to use with options for discount codes and adding family Members Cons All worked great for us! Only glitch was we found it hard to naviagte runners logging in to change their info. Review Source R Reviewer Coordinator Used the software for: 3-5 years ### "Love this software!" September 18, 2018 5.0 Would use this software again, in a minute! Pros Wide audience. Actually worked for me in Atlanta, Ga Cons Pricing is the main issue with the software. Review Source R Reviewer tech admin Used the software for: 3-5 years ### "Review from Miki " September 12, 2018 5.0 Nothing bad, all great! Pros Excellent Customer support! we have been using Race Entry for 3 years and it gets easier every year :) Not to mention, whenever i need help, he is there! So appreciative. Cons I wish charity page is separate from race fundraiser. Review Source R Reviewer Manager, Hospital & Community Relations Used the software for: 3-5 years ### "Review - Race Entry for 2018 SFS RunWalk" September 11, 2018 5.0 Very happy, Customer support representative "rocks my world"! I've used 4 different race registration sites for various runs I've coordinated, this one is pretty stellar. Pros \- Ease of team to register - Ease of obtaining information on registrants - Separate hubs with list of teams and teammates information Cons \- No cons that I can think of, as far as registration site go, I'm happy with it. Review Source R Reviewer Race director Used the software for: 3-5 years ### "Best friend of a race director" September 10, 2018 5.0 Pros Reliable app with an intuitive interface and robust out of the box features. Cons Would enjoy greater ability to plot year over year registration results with timelines aligned. Review Source R Reviewer Marketing Professional Used the software for: 1-3 years ### "Easy to Use and Professional" September 5, 2018 4.0 I have had a good experience with Race Entry. Customer service is very helpful Pros I like the ability to set up different races and different fundraisers and different themes. Lots to be able to do in this software. Very versatile Cons I wish I could easily toggle between things. For example...when writing the response custom messaging, I have to prepare it ahead of time in WORD and then copy, paste and link in . It would be nice if in their link option it allowed yo to connect to race or fundraising pages (internal links) Review Source Similar Products Featured