# My360 Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is My360 the right Virtual Tour solution for you? Explore 50 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/169875/My360/reviews --- My360 4.9 (50) [View alternatives](https://www.capterra.com/p/169875/My360/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of My360 Ease of use 4.8 Customer Service 5.0 ## Pros and Cons in Reviews Garan T Senior Desktop Support EngineerBiotechnology, 201 - 500 employeesUsed the software for: More than 2 years. “It has all the branding you could want, the ability to embed the tours online or have them full screen in a browser hosted by them for you to link with your own URL and have no issues.“ April 19, 2023 Garan T Senior Desktop Support EngineerBiotechnology, 201 - 500 employeesUsed the software for: More than 2 years. “My 360 offers the absolute BEST virtual tour software, all online and cloud based with 10/10 reliability.“ April 19, 2023 SB Steve B DirectorNon-Profit Organization Management, 2 - 10 employeesUsed the software for: More than 2 years. “We use it to teach disabled people how to create tours and they all find it very intuitive.“ May 9, 2023 Oliver A OwnerMarketing and Advertising, Self-employedUsed the software for: More than 2 years. “The My360 product is a great tool and has helped me create many amazing tours for clients of mine in Namibia.“ December 23, 2021 ## Showing most helpful reviews Showing 1-25 of 50 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Garan T. Senior Desktop Support Engineer Biotechnology Used the software for: 2+ years ### "THE best virtual tour software on the market" April 19, 2023 5.0 Pros My 360 offers the absolute BEST virtual tour software, all online and cloud based with 10/10 reliability. Amazing customization and a fantastic feature set. It has all the branding you could want, the ability to embed the tours online or have them full screen in a browser hosted by them for you to link with your own URL and have no issues. The support is absolute second to none. They are the most friendly and helpful people you will ever speak to, they will go above and beyond to help you find a plan, pricing, with no pressure. They also assist with camera settings, upload, file management, camera suggestions and troubleshooting even when it's not their device. I've spoken to \[sensitive content hidden\] a few times on support and every single time I've been left thinking I've chosen the right company, incredibly helpful and understanding. My360 is singlehandedly the best way to upload 360 images and share them, from individual images to a full google maps style tour Cons I have absolutely nothing negative to say about my360, for the price the quality you get is above and beyond that of any other company I've worked with for virtual tours. And I adore doing business with them Review Source Response from Plush Global Media April 20, 2023 Thank you Garan, we appreciate your feedback! We hope you'll enjoy the My360 software for many years to come! VR Verified Reviewer Commercial Director Real Estate Used the software for: Less than 6 months ### "Great and easy to use software" March 23, 2020 5.0 Great investment for our real estate company. Pros Great and easy to use software. Very professional and quick help from the support team of the company. We only needed our 360 camera photos and followed the user´s videos available to create the virtual tour. Cons Our company has no comments related with the cons of this software Alternatives considered [True3D](https://www.capterra.com/p/186476/True3D/) Reason for choosing My360 Number of virtual tours available in the price and easy tu use. Review Source VR Verified Reviewer Director Architecture & Planning Used the software for: I used a free trial ### "My 360 experience" January 28, 2019 4.0 Overall a good experience - the support was amazing, extremely helpful, no problem too small. Because of this I would recommend you give my360 a go Pros I liked the flexibility and customization, ability to tailor the output to clients needs. Cons Initially it seemed a little counter-intuitive but it soon becomes clear in the way it is structured and all made sense Review Source Oliver A. Owner Marketing and Advertising Used the software for: 2+ years ### "Amazing partnership" December 23, 2021 5.0 The My360 product is a great tool and has helped me create many amazing tours for clients of mine in Namibia. The support is exemplary and over the past 6 years a great partnership has been established. \[SENSITIVE CONTENT\] always make sure that everything works perfect, and they ensure that you as a partner are well set-up to run your business, regularly updating the software with new features as well as updating themselves about how you are doing as a partner. I am looking forward to many more years working together with them. Pros Great customer support | Highly customizable | Super simple | Fast support | Affordable price | Advanced features | Amazing platform (ux friendly) | Cost effective Cons One can only pay monthly subscription via paypal platform. Review Source Darren T. Domestic Energy Assessor & Green Deal Advisor Real Estate Used the software for: 1-2 years ### "Virtual tours compliment my business services" January 29, 2019 5.0 I have to say that my overall experience is a positive one. I already work withing the realms of real estate offering EPCs, floor plans etc, so this is another string to my bow. As I mentioned, I am not particularly tech savvy, but the tutorial guidance within the software, and the expertise of the reps made producing these tours very easy. I even get emails from them pointing out things I have missed out or could do to enhance the tour! Can't grumble with that! Pros The My360 software platform is an easy to use program that allows me to construct 360° virtual tours for my clients. The transfer of images to the platform is a simple process and the actual construction of the tour is relatively straight forward. The software helps you along the way with mirrored tour arrows being produced in adjoining rooms. I am by no means a 'techy', but the finished tours look really really professional. I particularly like the way you can customise a tour with your clients logo, which appears in the corner of the tour screen and also looking down where the tripod legs are. I also have to say that everything my real estate clients have asked me for in the tour, is available to put in the software, so the developers have certainly done their homework behind the scenes. Cons The one small gripe I have is cost. The price is fixed whether you do 1, 5 or 10 tours a month. I have struggled to get my real estate customers to bite, so I would have preferred a pricing strategy based on quantity, as I wouldn't mind paying a bit more for a single tour. This is of course relative, because if it was the only service I offered I would have to go out and push harder. However, I do other work for my clients which keeps me busy. This opinion will no doubt change if I could do 5 or more tours per month! Review Source PT Peter T. Owner and Chief Marketing Officer Internet Used the software for: 2+ years ### "My360 Imaging Solutions: Ideal for all your needs" April 26, 2019 5.0 I am using the Plush System to produce Google Virtual Tours for Google Search, Google Maps and websites. Whether viewed on Laptop, Tablet or Mobile Phone, they are clear Tours and correctly proportioned for each device. I also use the Software to create Bespoke Tours specifically designed for Museums, outdoor events, and tourism attractions, etc. Regardless of the lighting conditions, the Software always manages to truthfully reflect the conditions at the time, giving a natural look and feel to the Virtual Tour. Pros You don't have to be an expert to use it - It is simple to use and it produces beautiful 360 degree Virtual Tours. It is also designed to produce Virtual Tours for different markets - e.g. for Google Street Views, the Real Estate market and even bespoke Tours for special requirements. Cons There is nothing that I don't like about this software. Review Source Oliver A. Managing Member Used the software for: 6-12 months ### "Great software, easy to use and great result for clients. " November 20, 2017 5.0 Building a great 360 business that gives our clients a quality product and us a great too to create awesome content for our clients. Pros The software is really easy to sue and straight forward. Can create Virtual Tours quickly, professionally and easy. Review Source Andy D. IT Engineer Photography Used the software for: 1-2 years ### "My 360 Review" February 11, 2019 5.0 My overall experience using My360 is all very positive. I thoroughly enjoy using this application. It makes the creation of virtual tours an absolute pleasure with the speed and efficiency of creating the content, resulting in a very satisfying professional looking production. Pros I found this software to be extremely intuitive. You can start to create amazing professional looking virtual tours immediately, with the minimum amount of configuration. Although this package is already feature rich, they are constantly developing additional features, ensuring they can offer the very latest in functionality. Cons I can honestly say, I cannot think of one negative. I joy to use the product. And support is second to none. Review Source Glenn D. Zaakvoerder Marketing and Advertising Used the software for: 6-12 months ### "The best virtual tour software!" October 8, 2018 5.0 Pros The My360 platform => the KISS philosophy, KEEP IT STUPID SIMPLE => no difficulties in the software. Everyone without a background of photography / IT can make their own virtual tours. It's really easy to use! The team behind My360 are very helpful. Cons None. The product and service are just great! Review Source Marius O. Digital Strategy and Communications Director Used the software for: Less than 6 months ### "Easy to use professional immersive app with clear design." November 21, 2017 5.0 Saves me time. Pros Until I arrive back to the office the images are processed which saves me time what no one would be able to give me back. Cannot wait for the VT builder coming up. That will be another miracle I am waiting for and I am sure it will come true soon. Review Source pP patrick P. manager Real Estate Used the software for: 1-2 years ### "i recommend My60" March 12, 2019 5.0 I was looking for an esasy 360º system and i try My 360 without know anything about the system and the people but all our clients like this system and i very heppy with it. Pros The quality of the sytem, simple/easy use and support Cons i dont have any cons at all to be honnest Review Source MH Maurice H. Onwer Real Estate Used the software for: 1-2 years ### "Great invention!" June 6, 2019 5.0 Its a great sales tool for my properties Pros Very easy to use, and support is only 1 click away Cons Nothing discovered yet, i am very pleased to use it Review Source RS Ramon S. Marketing Driector Real Estate Used the software for: 1-2 years ### "Great 360 platform with great personal support" January 29, 2019 5.0 Pros Have not used any other platform but this ones is fast and super easy and they explain you which camara to use and how to use it. Cons Really no cons, maybe possibility to embedd in facebook or create automatic video for youtube but have heard that these are likely to come soon Review Source TD Tom D. TourFactory Authorized Representative/President Photography Used the software for: 6-12 months ### "MY360 provides the solution we were looking for to provide 3d virtual tours" January 29, 2019 5.0 The MY360 solution provides my company, TourFactory-Montana an affordable solution to offer 3D virtual tours to real estate agents who are looking for a great presentation of their listings at an affordable price point for cutting edge real estate internet marketing . . . Pros Customer service training ease of use to create 360 tours cost of the software, monthly membership Cons there is nothing to not like about this product Review Source SF SAMUELA F. HOME STAGER Photography Used the software for: Less than 6 months ### "OTTIMO PRODOTTO" March 30, 2020 5.0 Utilizzo questa piattaforma per la mia agenzia immobiliare, oltre ad essere di facile utilizzo, devo dare un 10 e lode all'assistenza tecnica, mi hanno guidato passo passo alla realizzazione del mio primo virtual tour e anche successivamente per qualsiasi esigenza si sono dimostrati il top! Consigliatissimo Pros la possibilità di personalizzare interamente in virtual tour Cons penso che l'inserimento del paese vada migliorato, sarebbe bello avere a disposizione tutti i paesi senza dover chiedere autorizzazione Review Source LV Luís V. Real State Consultant Real Estate Used the software for: 6-12 months ### "Simply to Use" July 6, 2020 5.0 I'm a Real State Consultant in Coimbra - Portugal, and starting to use My360 Software to made the difference between the rest of other consultants. The simply way to make any kind of Virtual Tours and all the options you have, makes it very easy and friendly to use. Strongly recommend using My360. Pros User friendly and it makes the difference when you want to start doing VT. Cons There is nothing to like less in this software. Review Source FG Frederick G. Entrepreneur in Residence Real Estate Used the software for: Less than 6 months ### "My Review " November 4, 2019 4.0 It's been incredibly useful Pros Ease of use Customer support Speed of 360 tour creation Cons Specific limitations in look that were raised with the team Review Source SB Steve B. Director Non-Profit Organization Management Used the software for: 2+ years ### "Great products, our go-to for virtual tours" May 9, 2023 5.0 We have used My360 for 3+ years and will continue to do so. Pros It is very simple to use and create amazing tours. We use it to teach disabled people how to create tours and they all find it very intuitive. Cons The interface needs to be freshened up for some of the very big virtual tours that we create (e.g. sports centres or shopping malls) Review Source JD Jenny D. Manager Real Estate Used the software for: 6-12 months ### "Very easy & quick" November 20, 2017 5.0 I already received 1 lead from the property portal and 2 sales that paid a deposit once they saw the virtual tour! We work with many overseas clients, so this software really helps us showing our properties to clients that are not actually here. Pros It makes it very easy to create virtual tours for properties, I don't need a professional photographer to create the tours and they are published to my website instantly without me having to add code to my site. Support is super fast and very helpful. The tutorials are clear and easy to follow and the tours look great. It offers lots of CTA buttons that I use to generate leads for my real estate business and I already received a good lead from their property portal. Cons I would like it to allow to upload still images too, but I have been told this is in development so I look forward to using that feature. Review Source SR Sorin R. Managing Manager Photography Used the software for: 6-12 months ### "The best 360 software in the market" September 30, 2019 5.0 My 360 solve me the biggest problem every client asked me. The menu inside the Virtual Tour, very useful when you do a big tour with many floors, facilities, gym,spa and restaurants where customers can go direct where they want from virtual tour Menu. This helped me to take a big jobs in Dubai. Pros My 360 offers a powerful software to produce a very professional Virtual Tour that all my clients likes. The workflow it's very easy and fast. If you get stuck, their support team it's amazing. They are helping you immediately. The most I like its the menu inside the Virtual Tour, you can customise as per client's requests. Cons I like everything about this software and I know My 360 team are working everyday to improve the software to be the best in 360 Virtual Tours. Review Source RK Rok K. Manager Photography Used the software for: 2+ years ### "Comprehensive virtual tour solution" April 7, 2020 5.0 I am an expert user and with My360 I get everything I need to deliver top results. Pros The software itself offers everything I need to do my job at the highest level possible. Besides current possibilities, the team behind the software constantly provides additional features helping us to always be competitive on the market. Cons When using software the first time one could use additional help for some features. Review Source SL Simon L. Manager Real Estate Used the software for: 2+ years ### "My360 Superb product!" March 24, 2020 5.0 The speed of construction of the tour, 30 minutes for each one start to share. Then the shareability, this is what we wanted most out of the product and it presents beautifully when received by a customer, real WOW factor. Pros Ease of reverse arrow inclusion, really saves time. Cons Only aspect that still needs attention is the fact that the start view when you post to Facebook is random and can't be predetermined. Review Source ES Evie S. Receptionist/Marketing Assistant Real Estate Used the software for: 6-12 months ### "Best Virtual Tour Software by far" June 5, 2019 5.0 Using My360 has been very beneficial to the marketing of our properties and cut down the number of viewings we've had to do. We have had really positive feedback on them from our clients also. From when I first contacted My360, the team has been very hands-on and helpful, and has always been a great support when I have had questions. Not only has \[SENSITIVE CONTENT HIDDEN\] been helpful with creating the tours and using My360 in general, but he has also given me a lot of tips and advice on how to better my images with my camera etc as well. Pros I trialed as many websites for creating 3D tours as I could find, and honestly My360 was the only one that was completely user friendly. I reached out to the My360 team and they provided me a login for a free trial where I was able to figure it all out. With the video tutorial they have and a lot of helpful comments and tips from \[SENSITIVE CONTENT HIDDEN\], it made using this software incredibly straight-forward. Another pro of My360 is that you can insert your company's logo in your tour which is great. Cons Nothing significant enough to write about! Review Source MS Maddie S. NA Health, Wellness and Fitness Used the software for: 2+ years ### "So much better than regular photos!" January 24, 2021 5.0 Pros What I love the most about this software is the fact that it gives you the ability to truly grasp the size of a home when looking online. So much better than photos! Cons I truly haven’t found anything I don’t like about this software! So much better than simply looking at photos. Review Source AH Adriana H. Inmobiliaria Real Estate Used the software for: 2+ years ### "Amazing software" March 23, 2020 5.0 Pros My360 is the best software we used to make virtual tours. We like it very much, is functional and interactive. I recommend it. Cons Usability at home page. I think the team can do it best. They can. Review Source Similar Products Featured