---
title: "AI Field Mgmt Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about AI Field Mgmt Software - reviews, pricing plans, popular comparisons to other Field Service Management products and more."
source_url: "https://www.capterra.com/p/169880/Ai-Field-Management/"
page_type: "product"
language: "en"
---

# 

 AI Field Mgmt Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 11, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

AI Field Mgmt

## What is AI Field Mgmt?

Top-rated field service management software (4.93/5) built for growing service teams (10–50+ technicians) that need real-time visibility across jobs, teams, assets, and operations—without the complexity of traditional FSM systems. AI-FM is designed for businesses that have outgrown basic tools like Jobber or Housecall Pro and need more control as they scale. What makes AI-FM different: Full operational visibility (WHO is doing WHAT, WHEN, WHERE). All-in-one platform for jobs, staff, customers, and equipment. Fast onboarding with hands-on support via email, WhatsApp, or live Zoom sessions. No onboarding fees — get operational quickly. Best fit: Service companies with 10–50+ technicians, Multi-job or multi-location ops, Teams scaling beyond basic scheduling tools. Why teams switch - compared to simpler tools, AI-FM provides: More control, Better coordination, Stronger real-time visibility, Integrations: QuickBooks, Zapier, Google/Apple/Outlook Calendar, and WhatsApp

## What is AI Field Mgmt used for?

[Field Service Management](https://www.capterra.com/field-service-management-software/)[Employee Scheduling](https://www.capterra.com/employee-scheduling-software/)[Scheduling](https://www.capterra.com/scheduling-software/)

Top alternative

Featured

Overall rating

Based on 69 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Starting price

$9.99

Per User, Per Month

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## AI Field Mgmt Overview

Updated September 2026

AI summary

AI Field Management supports small and midsize businesses in managing field service operations, offering scheduling, team coordination, and work order management alongside features like billing, electronic signatures, and GPS tracking. Deployed across web and mobile platforms, it allows teams to schedule, dispatch, and monitor field activities efficiently, with reviewers noting responsive customer support and helpful team management tools.

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### AI Field Mgmt

4.9 (69)

VS.

[4.6 (498)](https://www.capterra.com/p/153475/FieldPulse/reviews/)

Starting Price

$9.99

Per User, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (69)

Ease Of Use

4.5 (498)

Value For Money

4.9 (66)

Value For Money

4.5 (491)

Customer Service

4.8 (66)

Customer Service

4.7 (494)

## AI Field Mgmt alternatives

[4.6 (1,486)](https://www.capterra.com/p/127994/Jobber/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

Highest Rated

[4.6 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.4 (177)](https://www.capterra.com/p/194155/BuildOps/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.3 (308)](https://www.capterra.com/p/135788/Service-Fusion/reviews/)

Starting price

$259.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/169880/Ai-Field-Management/alternatives/)

## FAQs about AI Field Mgmt

Overview

### What problems does AI Field Management solve?

AI Field Management solves inefficient dispatching, manual invoicing, scattered job records, and poor visibility into technician activity by centralizing scheduling, GPS tracking, customer requests, and billing. Facility managers, cleaning companies, service administrators, and field engineers benefit most when coordinating large mobile teams, recurring jobs, and real-time service updates.

Answer based on 49 reviews

Overview

### Which roles and teams benefit most from AI Field Management?

AI Field Management is most used by business owners, founders, executives, and operational managers overseeing field service delivery. Leadership teams use it to track jobs, crews, and performance, while managers and administrative staff streamline scheduling, dispatch, customer communication, and daily coordination across service operations.

Answer based on 69 reviews

Overview

### What company size and industries is AI Field Management built for?

AI Field Management is used mostly by small businesses, which make up 81% of reviewers, with Facilities Services and Information Technology and Services tied as the top industries at 11% each. Although the catalog targets medium-sized companies, reviewer usage also includes 18% enterprise organizations and 7% Consumer Services.

Answer based on 69 reviews

Features and Usability

### What are the key features of AI Field Management?

AI Field Management includes core scheduling and dispatch tools like calendar view, job scheduling, and automated rescheduling, plus differentiators such as Sherpa worker matching and GPS tracking. Reviewers also highlight the mobile app, customer portal, invoicing with digital signatures, and real-time work order status updates for team management.

Answer based on 33 reviews

Pricing

### How much does it cost and what fees or limitations are included?

AI Field Management starts at $9.99 per user/month for Basic, alongside a free version and free trial. Business costs 21.99, Advanced 34.99, and Ultimate 41.99 per user/month, all with no onboarding fees. Reviewers often call pricing competitive and scalable, though some growing teams wanted a cheaper Ultimate or unlimited-user package.

Answer based on 21 reviews

Integrations

### Which third-party tools and platforms does AI Field Management integrate with?

AI Field Management integrates with Google Maps, Google Calendar, Microsoft Outlook, QuickBooks Desktop, QuickBooks Enterprise, QuickBooks Online, QuickBooks Online Advanced, SAP Business One, and Zapier. The catalog covers mapping, scheduling, accounting, and automation tools, with Google Maps and SAP Business One confirmed by reviewers.

Answer based on 8 reviews

Getting Started and Support

### What training and onboarding options does AI Field Management offer?

AI Field Management provides in person training, live online sessions, webinars, documentation, and videos. These formats give teams options for guided instruction, scheduled online learning, written reference material, and video-based support for learning product features and setup steps.

Answer based on 4 reviews

Getting Started and Support

### What customer support options does AI Field Management offer, and how do users rate the experience?

AI Field Management offers email/help desk, phone support, and chat. Users generally describe support as easy to reach, helpful, and quick to respond, with some reporting near-immediate replies and hands-on setup guidance. A few note implementation takes time and mention region-specific service coverage or clearer security documentation as areas to improve.

Answer based on 33 reviews

Features

### What features does AI Field Management offer?

AI Field Management covers core field service needs with scheduling, job tracking, templates, signatures, and worker matching. Many service teams like the Sherpa and predictive assignment tools, calendar views, GPS tracking, and QuickBooks integration, though some advanced features can feel overwhelming at first and take time to set up.

Answer based on 21 reviews

## Features

AI summary

Based on 4,034 Field Service Management reviews

Capterra data shows that buyers of Field Service Management software rank the following features as their top priorities:

-   **Job Tracking** (**75%** of reviewers rated this feature as critical)
-   **Job Scheduling** (**76%**)
-   **Mobile Access** (**62%**)

AI Field Management supports all three of the features reviewers value most: **Job Tracking**, **Job Scheduling**, and **Mobile Access**. Together, these capabilities help businesses keep field work visible, assign jobs at the right time, and give technicians access to important information while on the go, allowing teams to improve coordination, respond faster, and complete service work more efficiently.

Scheduling

4.9 (7)

100.00% of 7 reviewers that rated this feature as important or highly important

Plan availability and assign specific time slots for tasks and resources

Mobile Access

4.9 (14)

71.43% of 14 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Work Order Creation

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Create a new work order

Calendar/Reminder System

5.0 (9)

88.89% of 9 reviewers that rated this feature as important or highly important

Notifications/alerts for upcoming events or tasks

Document Storage

4.9 (8)

50.00% of 8 reviewers that rated this feature as important or highly important

Store and organize documents in a centralized system

Interaction Tracking

4.8 (8)

75.00% of 8 reviewers that rated this feature as important or highly important

Track interaction history by documenting conversations for contacts

AI Field Mgmt 206 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Accounting Integration: Integrate with a third-party accounting system
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling
- Appointment Scheduling: Schedule appointments via a calendar
- Assessment Management: Creation, administration, and evaluation of assessments or tests
- Asset Lifecycle Management: Manage assets throughout their lifecycle to optimize profit
- Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle
- Assignment Management: Assign issues and tasks based on availability or required skills
- Attendance Management: Manage attendance for classes, shifts, meetings, or events
- Attendance Tracking: Track the attendance of specific individuals or groups
- Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
- Audit Trail: A record of all activities within the system, including user access, changes made, etc.
- Authentication: Verify the identity of users/devices to enable secure access
- Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications
- Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients
- Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking
- Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags
- Bid Management: Share bid details, archive bids, and create bid requests to assist in bid solicitation and quote comparison
- Booking: Allows clients to book jobs through the desktop page or within the app.
- Budgeting/Forecasting: Create budgets based on historical data and future projections
- Calendar: A calendar accessible to all residents that displays community activities and meetings, scheduled maintenance, assessment schedules and collections.
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Calendar Sync: Synchronize with other calendars to view mutual availability and schedules
- Calendar/Reminder System: Notifications/alerts for upcoming events or tasks
- Care Plan Management: Manage the treatment plan and coordination between care providers and patients with special health care needs
- Catering Management: Manage catering operations/processes
- Chat/Messaging: Communicate using direct chat or messages within the system
- Checklists: An itemized to do list that can be edited as tasks are completed
- Client Management: Manage contact details and communication with clients
- Client Notifications: Notifies clients, should any delays or mishaps occur.
- Client Portal: Private online space that lets businesses securely share documents and provide information access to clients
- Clock In/Out: Track employees' arrival and departure timings for payroll purposes
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Commercial Properties: Designed to serve commercial properties
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Competency Management: Catalog, manage, and develop employee skill sets
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email
- Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc.
- Contract/License Management: Track, store, and access client contracts or licenses
- Contractor Database: Easily track all contractor information in one centralised location
- Contractor Management: Specialized for general contractors/sub-contractors (those who conduct work on a contract basis)
- Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project
- Credit Card Processing: Accept and process credit card transactions
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customer History: Access previous interactions or concerns to maintain customer relationships
- Customer Management: Store and organize information about customers and previous interactions
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Import/Export: Import and export data to and from software applications
- Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency
- Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document
- Dispatch: Notifies field service workers of their upcoming assignments.
- Dispatch Management: Manage sending personnel and resources to a site as needed
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Storage: Store and organize documents in a centralized system
- Documentation Management: Manage product specific documents in a categorized order
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Electronic Signature: Digitally sign online documents
- Employee Communication: Enables communication within the app from manager to field service employee.
- Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- Employee Portal: Online portal where employees can access and track their own information
- Employee Scheduling: Assign working shifts or tasks to employees based on their availability
- Equipment Maintenance: Manage procedures that ensure organizational equipment remains in working condition
- Equipment Tracking: Track the location of specific equipment at all times
- Estimating: Estimate expected cost based on various factors before a project begins
- Event Calendar: A list of events with their respective dates
- Extended Stay: Long term accommodation for guests
- Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability
- File Management: Create, save, and store files
- File Storage: Store and access documents, forms, and photos in one centralized place
- Fixed Asset Management: Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history
- For Janitorial Services: For janitorial management, platforms, services, etc.
- For Mechanical Equipment: Specifically for mechanical devices such as vehicles, factory equipment, and tools that include ductwork
- For Vacation Rentals: Designed for vacation rentals
- Forecasting: Form predictions based on past and present data/trends
- Forms Management: Store, manage and track all forms in a centralized location
- Front Desk Management: Check guests in and out, issue key cards, schedule wake up calls, or other requests
- GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual
- Group Scheduling: Automatically find mutually available meeting time slots across multiple calendars
- Guest Experience Management: Capture guest experience at a granular level and utilize data to deliver tailored services
- Historical Reporting: Information, data and reports that are being tracked over time
- Home Health Care Management: Manage the care, assistance, or services that take place in patient's home
- Housekeeping Management: Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff
- HR Management: Automates core HR functions such as talent management, employee evaluation and learning management
- Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards
- Interaction Tracking: Track interaction history by documenting conversations for contacts
- Internationalization: Extend compensation configurations around the globe using flexible location profiles, multiple language options, and automatic currency conversion tools within the system.
- Inventory Control: Monitor product stock levels
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Job Costing: Calculate total itemized costs, including initial costs and any changes
- Job Management: Manage and track all job information and associated tasks
- Job Scheduling: Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments
- Job Tracking: Track and visualize the status of an ongoing job and the time spent on tasks or projects
- Labor Cost Reporting: Report on the allocation and distribution of labor costs across projects
- Labor Forecasting: Predict labor requirements based on past and present data/trends
- Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process
- Location: Track asset locations using GIS and GPS technology.
- Location Tracking: Identify the physical location of an individual, asset, device, etc.
- Maintenance Management: Manage, maintain and track the performance of assets and equipment
- Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests
- Messaging: Communicate using messages within the system
- Mobile Access: Access software remotely via mobile devices
- Mobile Alerts: Notifications via mobile devices
- Mobile Signature Capture: Capture signatures via mobile devices
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multi-Currency: Manage and handle various international currencies
- Multi-Language: Manage and support multiple languages
- Multi-Location: Manage and support multiple locations
- Multi-Property: More than one location
- Multiple Projects: Ability to handle several projects simultaneously
- Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection
- Online Booking: Book meetings and appointments through a website or digital platform
- Online Time Clock: Track/log the amount of time employees worked per job using a timer
- Overtime Calculation: Manage and record overtime hours for hourly employees
- Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details
- Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently
- Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- Preventive Maintenance: Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements
- Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price.
- Progress Tracking: Reporting on how each user, task or process has advanced since its initiation
- Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments
- Project Time Tracking: Measure time to completion or hours worked for projects
- Project Tracking: Monitor the progress of projects from start to finish
- Qualification Tracking: Track certifications, qualifications, and licenses for employees, contractors, etc.
- Quality Control Management: Track and manage all activities and tasks necessary to maintain a desired level of quality
- QuickBooks Integration: Integrates with QuickBooks
- Quotes/Estimates: Generate quotes or estimates for customers
- Rate Management: Track/optimize rates in relation to usage
- Real-Time Data: Receive data and information in real time
- Real-Time Monitoring: Active monitoring of systems, applications, or networks
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Reporting: Active reporting of data and metrics
- Real-time Scheduling: Based on availability, instantly confirm or deny a request when a new booking is made
- Real-Time Updates: Receive system updates as soon as any changes are made
- Records Management: Ability to record, store, update, and retrieve information
- Recurring Appointments: Schedule repeating appointments based on a duration of time
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Remote Access & Monitoring: Control system behavior and appearance, and access and report on system status/health from a distant location
- Repair Tracking: Allows service businesses to track ongoing repairs
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Reports: Delivers insights into charger performance, energy consumption, revenue, and usage trends to optimize operations and maximize utilization.
- Residential Properties: For residential properties
- Resource Allocation: Assign available resources to various projects and tasks
- Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects
- Resource Scheduling: Allocate and manage resources, such as employees, equipment, facilities, and other assets
- Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue
- Reviews Management: Track and monitor reviews of products or services
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Roles: Allows users to see tasks according to permissions and roles.
- Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held
- Route Optimization: Finding the most optimal routes for drivers based on various factors and constraints
- Routing: Plan daily routes to optimize employee scheduling and provide directions
- Safety Incident Management: Track, report on and implement actions pertaining to physical safety at the workplace
- Safety Management: Identify and assess hazards to ensure the well-being of employees, assets, and the environment
- Schedule Distribution: Assign and distribute work schedules to individual employees or teams within an organization
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Self-Service Capabilities: Web portals through which employees can view their schedules, submit PTO requests, configure work availability and preferences, and self-schedule from available work times.
- Service History: Track work performed and resources used for past customers, sites, or assets
- Shift Scheduling: Schedule shifts via online calendars and available employees
- Sick Leave Tracking: Track and manage sick leave time
- Single Property: One location
- Skills Management: Organize, sort, and view employees based on skills and qualifications in order to make smarter workforce decisions.
- Skills Tracking: Track employee skills, competencies, training & qualifications
- SMS Messaging: Send messages via SMS
- Spa/Activity Management: Manage operations/processes associated with spas and other hotel activities
- Status Tracking: Track the status over time for a request, process, asset, or transaction
- Subcontractor Management: Track information, qualifications, and contact details of subcontractors
- Supplier Management: Manage all supplier data and operations
- Surveys & Feedback: Gauge satisfaction and receive information for improvement and success
- Task Management: Create, manage and track all task activities and progression
- Task Scheduling: Track and manage the scheduling of tasks
- Task Templates: Maintain re-usable task templates for preventative and unscheduled work orders. Organize these templates into task libraries that are easily accessible and can be cloned or edited as needed.
- Technician Management: Oversee technicians and track their assigned work orders
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Time & Attendance: Track and manage employee's work hours to improve payroll accuracy
- Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing
- Time Off Management: Track and manage employee time-off, vacation, and sick leave requests
- Time Off Requests: Tools that allow employees to request/schedule time off
- Time Tracking: Measure and track time including hours worked and paid time off (PTO)
- Time Tracking by Client: Track time worked per client
- Timesheet Management: Track the amount of time spent on a job or task
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- User Profiles: Profiles of users providing basic information
- Vacation/Leave Tracking: Request, track, and manage time off requests and vacation time
- Variable Workforce: Utilize third party services to cover unforeseen labor needs
- Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.
- Warranty Tracking: Track the duration and expiration of warranty as well as any obligations under that warranty
- Work Order Creation: Create a new work order
- Work Order Management: Creating, assign, and track jobs and/or tasks for work orders
- Workflow Management: Create, design and manage workflows for repetitive tasks
- Workforce Analytics: Tools designed to help analyze employee data and develop baselines for evaluating and optimizing workforce management.
- Workforce Management: A set of processes to optimize the productivity of its employees

---

Get Advice

We can help you find the software with the features you need.

Features

4.9 (69)

4.9

Based on 69 reviews

## Pricing

Value for money

4.9 (66)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/169880/Ai-Field-Management/pricing/)

Freemium

$0.00

It includes:

-   Android (Mobile)
-   Company Admin Panel: 1 User
-   Customer App: Unlimited Users
-   Desktop
-   Field Worker App: 1 User
-   Ios (Mobile)
-   Laptop
-   Mac
-   Platform & Device Agnostic -Windows
-   Web (Mobile)

Basic

$9.99

Per User,Per Month

It includes:

-   AI: Translation for All Messages in Co-Admin Panel
-   Company Admin Panel
-   Confirm Job Completion
-   Create Custom Job Statuses
-   Create Ticketed Jobs
-   Customer Equipment Management
-   Data Import Tools
-   Docs
-   Field Task List Management
-   Field Worker App and Customer App (>100+Languages )
-   Field Worker App - Native Ios / Android / Mobile Web
-   "Forever Data Access" for All Jobs
-   Messages and Job Status Changes
-   Notifications for New Jobs
-   Or Skype Within 96 Hours
-   Pics
-   Real-Time (Date/Time Stamped)
-   Search Jobs by Status
-   Share All Job Data (PDF/Excel)
-   Share Messages
-   Support: Response to Queries via Email
-   Text
-   Whatsapp
-   Worker/Customer Signature (Date/Time Stamped)
-   Work Order Management

Business

$21.99

Per User,Per Month

It includes:

-   Basic Package + Below Features
-   Company Fleet & Equipment Management
-   Create Estimates
-   Crew Management
-   Dispatching & Scheduling
-   Inventory
-   Invoice & Manual Payment Management
-   Jobs Statuses
-   Multi-Site Inventory Management
-   Payroll and More
-   Payroll Management (No GPS)
-   Quickbooks Desktop Integration
-   Quickbooks Online Integration
-   Reporting: Financials
-   Support

Advanced

$34.99

Per User,Per Month

It includes:

-   Advanced Notifications
-   Business Package + Customer App: Native Ios/ Android/Mobile Web (Unlimited Users)
-   Customized Job PDF Download
-   Multiple Administrators (Single Company
-   Payroll Management With GPS Verification
-   Single Divison)
-   Support
-   Whatsapp Integration - The Customer & the Field Can Chat/ Call for Free
-   Zapier Integration

Ultimate

$41.99

Per User,Per Month

It includes:

-   Account
-   Add Customer Equipment via Field App
-   Administrators (Single Company
-   Advanced Package + "Offline" Mode for Field Worker App
-   API Secure Apis Available for Integration to Your Systems (E.G. ERP
-   Contractor
-   CRM
-   Custom Questionnaires/ Forms Per Job
-   Custom Sherpa - Intelligently Recommends Best Worker and Asset for Job Types
-   E Manage Company Assets (Tools
-   Equipment
-   Etc)
-   Function
-   Geographies
-   Geography and Time
-   Holistic Mapping
-   Multiple Division
-   Multiple Divisions)
-   Notifications on One Easy Access Screen
-   Provide YOUR Clients Multi-User Access for Same Parent
-   Route Optimization
-   Skills
-   Support
-   Times
-   Unlimited Pay Rates Per Employee
-   Vehicles) by Job

Ultimate-AI

$64.99

Per User,Per Month

Value for money

4.9 (66)

4.9

Based on 66 reviews

## Integrations

[

QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[

Google Maps](https://www.capterra.com/p/227511/Google-Maps/)[

QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[

SAP Business One](https://www.capterra.com/p/214667/SAP-Business-One/)

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

4.8 (66)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (66)

4.8

Based on 66 reviews

## User reviews

Overall rating

4.9

Based on 69 reviews

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5(65)

4(4)

3(0)

2(0)

1(0)

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Sorted by most recent

Manuele S.

Founder

Retail

### "Excellent Tech, Great Team"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 3, 2026

I think these guys are technically savvy and decent honest people, I’ve used their Software without a contract and happy to do so

Pros

I love their automated Sherpa feature. It’s made my life a lot easier. Decent, honest guys… highly recommend

Cons

I wish they could come up with a package deal price for unlimited users As our business grows, I’m a little bit worried about pricing even though their pricing is reasonable

Alternatives considered

[Salesforce Field Service](https://www.capterra.com/p/153526/Field-Service-Lightning/)

Reasons for choosing AI Field Mgmt

It seemed like it had the best feature set for the price

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

BS

Bernard S.

IT BRM - SE Asia,ANZ,North Asia,MEA

Mechanical or Industrial Engineering

### "Fantastic tool but difficult to get through security doorway."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

September 3, 2025

Although it is a SaaS, most company need to get the answers on IT Security which is assumed to have been catered for by default, thus these should be ready answers (probably have a PDF file covering the standard questions any decent company would ask). For some reason, there is a lot of accolades and which I assume have been given because the tool is reliable and dependable thus these should not be difficult questions.

Pros

It has one of the best features in terms of Field Management. 1. ability to schedule fixed period servicing 2. ability to schedule ad-hoc servicing 3. ability to create customizable templates for case reports 4. ability to store service engineer, customer signatures, any other relevant information 5. ability to follow up on cases, especially non-attendance - the calendar dashboard is very useful! 6. It has a short learning curve. Simplicity is the name of the company.

Cons

Cannot seem to get straight answers about data security and encryption, incident response and monitoring, network and infrastructure security, business continuity and disaster recovery (trying to figure out RTO, RPO) which are standard.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AN

Anonymous User

Service Manager

Environmental Services

### "Best Service Field Management Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 6, 2025

Excellent software for Service Operations. You are able to fully control your operations with this software.

Pros

The software had streamline our work processes and we had improved our work efficiency. Customer satisfaction had improved tremedously.

Cons

Generating the service report was easy, however we are unable to customize much on the font size and type.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

MM

Mark M.

Managing Director

Computer Software

### "AI FM review "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

June 29, 2025

Very good. Their team worked with us to achieve our goals and the teamwork approach was definitely appreciated.

Pros

Offline portal was extremely helpful, especially in power outage situations. When we lost power we couldn’t communicate so thix is a definite advantage.

Cons

The customer portal is adequate, but could use more customization so veered suit our needs. If they could make this section more customer focused it would be very helpful

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

AT

Adriano T.

CEO

Hospitality

### "Efficient platform with excellent support and smart hiring tools"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

June 5, 2025

I appreciate the customer service and their desire to help us understand the Platform. Some features take time to setup but once done they are great

Pros

Their Digital Sherpa has made my job a lot easier, I can move faster and know who is the right worker for a job without thinking about it

Cons

While the platform offers great value, a more accessible price point for the Ultimate Plan would make it even better for growing teams.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

AN

Anonymous User

Sales Director

Information Technology and Services

### "Consistently Impressive!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 5, 2025

This is a highly professional company that genuinely prioritizes customer satisfaction and consistently exceeds our expectations.

Pros

Using QR code scanning within AI Field Management significantly enhanced our equipment tracking efficiency and accuracy.

Cons

They should consider offering an unlimited user plan, enabling teams to flexibly scale and add users whenever needed.

Alternatives considered

[Odoo](https://www.capterra.com/p/135618/Odoo/)

[Service Fusion](https://www.capterra.com/p/135788/Service-Fusion/)

Reasons for choosing AI Field Mgmt

AI Field Management uniquely integrates advanced AI-driven scheduling, predictive analytics, and intelligent dispatching specifically for field services—distinctively surpassing the broader, general functionalities offered by Service Fusion and Odoo.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

RF

Riccardo F.

President

Telecommunications

### "Ai Field Management, the platform to best manage your workforce"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 2, 2025

We use this platform by several years, i think we was the first customer in Italy. We manage, workers, jobs, projects, devices, vehicles. Our workers use the app to start and finish the daily activities.

Pros

The connection between workers and jobs they have to do. A lot of reports and statistics.

Cons

Nothing, i think it's a complete platform.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

AA

Asu A.

Owner

Construction

### "Excellent costumer service!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 9, 2024

\[sensitive content hidden\] took all the time was needed to help me understand how everything work. It felt I could trust them to help me throughout and will be there if I needed anything.

Pros

The personalized service they provided. They help me set up my account according to my preferences and needs and they were readily available when I needed to make modifications to the app as well.

Cons

There were few feature I didn't need and looked overwhelming to me. Nothing I would call a "con".

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

BP

Benjie P.

IT Head

Law Practice

### "Field work review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

4/10

April 2, 2024

Pros

Ease in scheduling and monitoring of employees work.

Cons

Not be able to have multiple cases/projects in one client file

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

RF

Rizki Fauziah Nur F.

Technical Support

Industrial Automation

### "Great Software for Scheduling"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 16, 2023

Pros

We can propose schedule, monitor it, and proceed it to engineer directly. After job done we can collect the data and send it to customer at the same time. All digitalize so we can easily track it.

Cons

The app font in android phone is so small need to be improved. The location check in need to be adjusted correctly or we cannot clock in-clock out.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

[View all Reviews](https://www.capterra.com/p/169880/Ai-Field-Management/reviews/)

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