Who Uses This Software?

SOHO, SMB, Enterprise. We serve multiple industries in North America & Asia. Janitorial, Plumbing, Electrical, Security, HVAC Repair, Technicians and more-if you have field workers we have the sol'n


Average Ratings

19 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $4.99/month/user
    See pricing details
  • Pricing Details
    $4.99/Seat/Month for Ultimate Package. CAN'T BEAT IT!!!
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Ai Field Management
  • aifieldmanagement.com
  • Founded 2017
  • United States

About Ai Field Management

Our name says it all... Intelligent Field Mgmt Platform with GPS, Messaging & Productivity combined. Start/Stop Anytime - NO Contract. ONLY $5/Lic/mo - REALTIME WORKER GPS - IN APP LANGUAGE TRANSLATION (>100 LANGUAGES) - Scalable from 1 - 10,000 Workers - Platform Agnostic: Windows, Mac, Laptop, Tablet, iOS/Android - "Forever Access", even years later - Share Messages/Docs/Pics in real time - Notifications - Share Job Data (PDF/Excel) - Worker Availability System (No Double Booking)


Ai Field Management Features

  • Billing & Invoicing
  • Contact Database
  • Contract Management
  • Dispatching
  • Electronic Signature
  • Inventory Management
  • Mobile Access
  • Payment Collection in the Field
  • Quotes/Estimates
  • Routing
  • Scheduling
  • Service History Tracking
  • Time Clock
  • Work Order Management
  • Dispatch Management
  • Electronic Signature
  • Inventory Management
  • Mobile Payments
  • Payment Processing
  • Quotes / Estimates
  • Time Tracking
  • Work Order Management
  • Bid Management
  • Billing & Invoicing
  • Client Management
  • Employee Scheduling
  • Inventory Management
  • Mobile Access
  • Payroll Management
  • Quality Control
  • Surveys & Feedback
  • Time Tracking
  • Work Order Management
  • Billing & Invoicing
  • Contract Management
  • Customer Database
  • Dispatch Management
  • Groundskeeping
  • Inventory Control
  • Irrigation Tracking
  • Job Management
  • Landscape Design
  • Mobile Access
  • Payroll Management
  • Plant Database
  • Quotes / Estimates
  • Routing
  • Scheduling & Appointments
  • Work Order Management
  • Billing & Invoicing
  • Client Management
  • Dispatch Management
  • Inventory Control
  • Job Management
  • Mobile Access
  • Payroll Management
  • Quotes / Estimates
  • Recurring Appointments
  • Routing
  • Scheduling
  • Service History Tracking
  • Work Order Management
  • Billing & Invoicing
  • Call Center Management
  • Contract Management
  • Customer Database
  • Inventory Control
  • Job Management
  • Job Tracking
  • Mobile Access
  • Routing
  • Scheduling
  • Self Service Portal
  • Service History Tracking
  • Technician Management
  • Work Order Management
  • Budgeting & Forecasting
  • Contractor Management
  • Employee Lifecycle Management
  • Labor Projection
  • Performance Appraisal
  • Recruiting Management
  • Scheduling
  • Skills Tracking
  • Time & Attendance
  • Variable Workforce

Ai Field Management Reviews Recently Reviewed!


By far the best field management software we could ask for, absolutely complete!

Nov 30, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: When we had twelve-fifteen technicians, we had a pretty good software that allowed, scheduling/invoicing/billing/app for techs/portal on website/app for OUR clients/admin panel for all office usage all in one, we were able to work with this software for two years.  When we grew to thirty cleaning technicians, it got challenging, we needed something to help us find the best worker to do the job based on specific criteria's, this feature was the key for us to bring our business to the next level. The AI built in piece is genius, worker management tab has the ability to suggest the best worker for the job but the Admin can override it if need be.  The other great plus is having the possibility to bill batch invoices at once, the other software was tideus in billing each individual invoice.

We now have a complete system that allows us to have clients book their cleaning on our website portal, adding clients easily, adding workers, invoicing clients, clients history, GPS tracking for technicians, app for workers, ability to find the best worker for the job with a click, reports specific on new clients/repeats clients, app for workers, and app for clients to conveniently book their service from their phone.

Cons: Changing systems is always a big decision, but in order to bring our business to the next level, our business needed this piece while keeping everything else to make it all possible.  So implementing the new system took a bit of time, that has been the only cons.  AI-FM has been an amazing change for us, giving office staff more time to focus on getting new clients, less time is wasted on finding the best worker and invoicing each individual work order at the time.  Absolutely Love this software.

Smart, powerful, scalable but simple & affordable solution to manage language-diverse field workers

Nov 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Simple to use and right priced, allows easy field workforce management across diverse languages with built in translation and GPS features.

Organizes workers by job and customer, shows calendar view with real-time updates of job status from the field on mobile devices.

Enables workers and manager to chat in their native language with real-time translation.

Optional GPS location when communicating enhances efficient operations.

Stores all information about a job forever, from job estimate, implementation timing and any issues, customer signature and even billing.

Cons: Rapidly evolving, some features are in development but roadmap is responsive to our requests, and dev team has been rapid and effective.

Overall: A must-have tool for teams that are dispersed, diverse and in need of higher efficiency.

Easy on-boarding, no contracts, a serious value for a moderate price.

Ai Field Management review for Capterra

Nov 05, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
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Pros: I really like the predictive/AI piece that allows me to match to the perfect technician for the job. The calendar view makes scheduling and seeing the progress of super easy. The UI is nice and clean, and is pretty intuitive to use, particularly on mobile. Quickbooks integration is definitely a plus, it makes accounting a breeze. The GPS tracking of field workers is something that we didn't have with our previous solution, and it's a game changer.

Cons: Because it's a cloud product, I do need to take all the updates, but that's a small detail to be able to get the product updates.

Overall: The number one thing that we've been able to address with this solution is productivity. The down time of our field resources has been significantly reduced, which has had a positive impact on our profitability.

Pretty smart software

Nov 29, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Value for Money
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Pros: They figured out a way to code in the traditional sense the best worker for a specific location and job type, but that's just the interim solution apparently they've got machine learning embedded in the system so that will eventually take over and they will become even better than the coded solution. Sounds great

Cons: I'd appreciate if you could reduce the price a little bit, I get that there's a lot of technology in the spot for a small company like mine I prefer to spend a little bit less if

Overall: It thinks for me, Or better said it's like a sounding board, it confirms my thinking in terms of marrying up jobs with workers. And sometimes it comes up with a different recommendation and that makes me think twice about what I should do , it always has a reason why... really cool

Next generation field service management product! Boost my business, great support

Dec 15, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Our company had tried multiple field management products and this is the best fit for us.

Overall the product provide a intuitive user experience and our team do not see any learning curve.

Scheduling and checking the progress is super convenient and make my life so much easier.

The support team always respond fast, the product keeps updating. Love it!

Overall: Boost my business and make my life easier.

Simple, fast, Mobile

Nov 06, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
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Pros: Pick from any of these: intuitive design, in app translation for messaging, Smart GPS tracking by worker,

One stop shop to know what all my team is up to in real time, real anxiety reducer!

Love the translation and automatic GPS without killing the workers phone's battery.

Cons: I only wish new features would be added faster.

Simply said there's nothing else out there that is this cheap but this good, it makes my life easier

Nov 29, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
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Pros: The screens are easy to understand, plus the System predicts which of my workers would be the best person for the job, very cool

Cons: They need more integrations, but I hear that they are coming. They have Quick Books already so waiting for more to come........

Overall: Saves time and money, not to fire people but just to reallocate them to other revenue generating activities

Capterra loader

It has really helped us track our projects better!

Nov 29, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Ease of use, outside collaboration, especially the predictive management features regarding how they tie workers with Jobs.

Cons: It would be great if the system has more languages support, such as Chinese, Japanese, and other Asia languages. My company has business in the Asian-Pacific region.

Great experience

Nov 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Intuitive design. Smart, fast and mobile. Highly recommend.

Cons: Nothing was a great experience.

Will continue to use.

Intuitive yet very user friendly.

Apr 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Mobile friendly design makes using on a cell phone that much easier.

Ease of U/X makes navigating different screens seamless.

Responsiveness

Cons: None. The only negative thing I can think of is the fact I didn't have this software at my last job.

Capterra loader

Excellent field tool to maintain top quality management.

Jun 27, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
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Pros: It allows us to maintain a complete management from the field, billings, budgets, organization among others, in addition to that it allows the user an intitutive for beginners. Keep processes and management progress up to date.

Cons: It is necessary to keep the updates up to date for an optimal functioning of the tool. It is a very complete tool.

AI feature is excellent!!

Nov 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: The AI feature that automatically and intelligently helping me to find the best colleague to do the job is a brilliant idea!!

Cons: I have been using the product for awhile, haven't see any major flaw about this product.

Capterra loader

Ai Field Management Review

Oct 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What distinguishes this solution from others is ease of use and customer support. The team is very helpful when it comes to provide support to the product. Team is very knowledgeable, and will work with you to customize to your business requirements at very little or no cost.

Cons: I believe more could be done to make schedule calendar more visual appealing as it is too clumsy.

Overall: Ai Management if excellent in communication. Several times I was able to speak to top management and they resolved my issues promptly

it's like having a god's eye

Nov 04, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The design fits well with the need and the purpose.

Like the in app translation as its key with a globally distributed staff and work force.

Mobile access is key!

Cons: More customers and users will only make this better as its value is in the masses. more users and more use cases which will drive the development for all that we dont need even know that we need yet.

Overall: What a relief that i can find something that can solve my problems with a single vendor a scalable cost!

It is very useful, especially the calendar view. It is very handy and straight fright.

Apr 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I do like the calendar view. It makes our life easy. I can review all my upcoming tasks and all tasks status in the calendar.

Cons: My workers all are Chinese, they are not good at English. So if it has Chinese version, that would be great.

Overall: Easy to manage my workers and task status

Vendor Response

by Ai Field Management on May 01, 2018

Great Feedback... we actually do have a version in CHINESE! We will be happy to show you the local version of the Platform - you will love it.

Excellent in every sense of the word. Both the customer service and the product are well executed.

Nov 30, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The product functions as advertised. When I had a problem, Ai Field Management's customer service representatives were easily reachable with concise answers.

Cons: I think that the speed in which the product is updated should be done faster. This may mean having smaller updates or simply highering a bigger team.

I love it

Nov 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Intuitive design, easy to use, I love the GPS tracking by worker. It's simple, fast and mobile! Translation feature is cool. Customer Service is excellent

Cons: There wasn't anything at all that I didn't like

Not very popular in US but very common in china now

Nov 28, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: remotely management without engage real person , so very high efficient productivity and good for making money

Cons: It's not well designed for mobile and remote workers; the management tool need a PC to work on, etc.

Overall: productivity

It's a very useful management software.

Nov 28, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is great I especially like the predictive management feature it helps me understand which worker needs to be assigned what time and what location Excellent!

Ai Field Management

Nov 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: The software is fast, reliable and secure, which is exactly what you want in this type of product. Particularly like the translation and GPS features and how the GPS works in real time without killing your device.

Cons: Would be good to have domestic customer service available in China.

Sorren Lin

Oct 29, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: Helping me manage my scheduling more efficient

Cons: Response speed some times not very stable, can be better

Overall: Feels good, can help on improving productivity.

Vendor Response

by Ai Field Management on October 31, 2018

Thank you for your Review Sorren, please know that we have just added a Server in Shanghai so System speeds in China will improve dramatically... no latency :-)