# elmah.io Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is elmah.io the right Website Monitoring solution for you? Explore 16 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/169883/elmah-io/reviews

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elmah.io

5 (16)

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Last updated March 13th, 2026

# Reviews of elmah.io

Ease of use

4.9

Customer Service

5.0

## Showing most helpful reviews

Showing 1-16 of 16 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Chris B.  
Founder & Senior Dev  
Computer Software  
Used the software for: 2+ years

### "A development must-have"

October 26, 2018

5.0

The customer support, ease of use and the dashboard make elmah.io a vital part of our business.

Pros

Installing from the package manager is a breeze, a cut and paste of the API key as part of the process and you're logging. No extra coding required.

Cons

The ASP.NET MVC integration can be a bit fiddly, but there are guides to help you.

Review Source

Response from elmah.io

November 2, 2018

Thank you so much for the kind words. Really appreciate it! If you have input for the ASP.NET MVC integration we would love to hear from you :)

EF

Eldin F.  
Product Manager 2  
Hospitality  
Used the software for: 1-2 years

### "Critical App for Development Team"

March 3, 2022

5.0

While the application has met all our needs, I wanted to comment on the customer support offered by Elmah.io. It has been outstanding and \[SENSITIVE CONTENT\] has been really great to work with. It feels like we had many hoops to jump through on our side and \[SENSITIVE CONTENT\] was there ready to answer any questions our teams had to ensure we could approve the implementation of the software.

Pros

The ability to see our bugs before users report them has been extremely useful to our development team. Instead of waiting on users to report issues, Elmah.io has helped us detect these beforehand and deploy fixes. Additionally, it was extremely easy to setup and integrate into our custom built applications.

Cons

None at this time, it meets all of our business needs.

Review Source

Response from elmah.io

March 6, 2022

Wow, thank you so much, Eldin. Appreciate the nice words and I'm happy to hear that elmah.io is working out for you.

ST

Saša T.  
CEO  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Satified user"

December 3, 2024

5.0

Pros

Easy to implement. Basically I am, wokring with Serilog and Emlah is just extension

Cons

Everythins is fine and I have no problem with Elmah

Review Source

Response from elmah.io

December 10, 2024

Thank you so much, Saša. I appreciate the nice words.

PJ

Philip J.  
Lead Developer  
Insurance  
Used the software for: 2+ years

### "Very reliable and easy to use"

January 16, 2024

5.0

Excellent product and support is very good A+

Pros

Its a good product, but if any setup help is needed, the customer support is A++++

Cons

Can't keep selected errors for more than a month, email information could be improved, but this is nitpicking. What it does do is very good and it does it very well.

Review Source

Response from elmah.io

January 18, 2024

Thank you so much, Phil. Appreciate the nice words. Feel free to reach out with ideas on how the error email can be improved.

JM

James M.  
Developer  
Computer Software  
Used the software for: Less than 6 months

### "Why I like Elmah.io"

May 5, 2024

5.0

Excellent support and easy to use. I had problem that I thought might be due to Elmah and got a quick response from their support. It wasn't an Elmah problem.

Pros

Easy to setup. Feature complete like JavaScript notifications and logging.

Cons

I went over 1000 emails the first month of use because I was getting 404's for things like wp-admin and other files that my app does not have. I solved my problem by filtering for the 404's that had nothing to do with my app.

Reason for choosing elmah.io

The email notifications and dashboard makes it easy to monitor bugs.

Review Source

Response from elmah.io

May 8, 2024

Thank you so much, James. Appreciate the nice words here. BTW, 404s should be marked as warnings that will not trigger the New Error Email. I'm curious to hear if you have set up a custom email rule that will trigger these. Anyway, reach out if you want me to take a look at it.

SJ

Steven J.  
CTO  
Information Technology and Services  
Used the software for: 2+ years

### "Elmah.io, the ONLY smart way to manage your exceptions!"

June 30, 2023

5.0

Pros

SaaS product that serves it's purpose and does it very well. Easy to setup, easy to use, cost effective and the support is absolutely AMAZING. I would never setup another production system without tying it to Elmah.io!!!

Cons

More uptime monitoring capabilities would be nice to have.

Review Source

Response from elmah.io

July 5, 2023

Wow! Thank you for the kind words, Steven. Really appreciate it. As for improved uptime monitoring capabilities, feel free to reach out to me additional with details/ideas. I would love to hear your suggestions.

AO

Adam O.  
Founder, Developer  
Medical Practice  
Used the software for: 6-12 months

### "overall excellent service"

June 6, 2023

5.0

It's helping me troubleshoot issues with my application without my having to implement my own log view experience.

Pros

It targets .NET, and it has a great online portal for examining logs. There's also very good personal-level service.

Cons

Due to a plethora of configuration options and specific use cases, it's a bit hard to nail down the ideal configuration for my exact situation. So for example, I'm currently not able to capture the http context user name in my Blazor app, and I would like that.

Reason for choosing elmah.io

Other cloud logging services target too many different frameworks and environments. I wanted something very .NET focused so I wasn't paying for the overhead of all the different framework support.

Review Source

Response from elmah.io

July 5, 2023

Thank you so much for your feedback, Adam. Happy to hear that elmah.io fits your needs. If you have any ideas for improving the configuration experience (code, documentation, or both), feel free to reach out to me directly.

PA

Porter A.  
Software Engineer  
Computer Software  
Used the software for: 2+ years

### "Great product"

January 17, 2024

5.0

Pros

Cloud error logging is quick to implement and works great

Review Source

Response from elmah.io

January 19, 2024

Thank you so much!

David S.  
Chief Technology Officer  
Internet  
Used the software for: 1-2 years

### "Simply the best dashboard and framework for managing production errors with .net applications"

November 1, 2018

5.0

When there is a complaint, it is the first place I go to figure out what went wrong.

Pros

It is amazingly simple to setup. It captures data immediately without delay. It provides stack trace data as well as context data (with little work). It allows you to slice thru data from any perspective very easily.

Cons

Organization of overall dashboard and left menu could be a little cleaner.

Review Source

Anthony S.  
Senior Web Developer  
Marketing and Advertising  
Used the software for: 2+ years

### "A great way to keep track of your site errors"

November 6, 2018

5.0

Pros

Very easy to use and is quick to set up.

Cons

A restriction in the amount of errors that can be tracked, understandable though.

Review Source

BL

Ben L.  
Director of Resilience  
Information Technology and Services  
Used the software for: 1-2 years

### "A great way to centralize elmah"

January 25, 2023

5.0

Pros

We were able to move our existing, on-premise elmah setup toelamh.io with a single web config change. We had multiple queues setup to allow easier tracking of errors. Support is fast and very knowledgeable.

Cons

Some of the config pages are not super self-explanatory, but we were able to quickly work through them.

Review Source

Response from elmah.io

January 31, 2023

Thank you so much, Ben. Appreciate the nice words. Feel free to reach out to support if you have specific examples of documentation that could be improved.

AM

Ashley M.  
Lead Architect  
Computer Software  
Used the software for: 2+ years

### "Faultless"

June 2, 2021

5.0

Perfect, amazing support and help articles. 100% recommended to anyone

Pros

Variety of different ways to search is incredibly helpful

Cons

No integration to on premise TFS, but just migrated to Azure DevOps Services so no longer a problem

Alternatives considered

[Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/)

Review Source

Response from elmah.io

June 3, 2021

Wow, Ashley. Thank you so much for the kind words. Really appreciate it

Christopher Y.  
Director of Development  
Computer Software  
Used the software for: 1-2 years

### "Great easy logging"

October 30, 2018

5.0

Pros

\* Ease of setup \* Customer service \* Application integrations

Cons

\* Rate limiting \* Ability to organize logs

Review Source

TC

Terry C.  
Developer  
Computer Software  
Used the software for: Less than 6 months

### "Great product, great support. Need I say more?"

February 24, 2022

5.0

It's simply great.

Pros

StoryBuilder is a free open-source (FOSS) education-oriented app which runs on Windows 10/11 desktops. elmah.io gives us cloud-based remote error logging, is easy to use, and has great reporting. Since we're an open-source product, elmah.io's free license is an outstanding opportunity.

Cons

elmah.io's API requires a key, and that's a secret. We've discovered that managing secrets from desktop apps is a little tricker than it is for websites with their controlled locations.

Reason for choosing elmah.io

The simplicity.

Review Source

Response from elmah.io

February 28, 2022

Thank you so much, Terry. Let's work together on finding a good solution to adding the API key as a secret in your app settings.

NH

NAREG H.  
Web Developer II  
Education Management  
Used the software for: 6-12 months

### "Great Product"

March 4, 2020

5.0

It is been great experience, it has saved us development and debugging time.

Pros

It can notify us about issues our users are facing before they are even aware of them or feel need to contact us. It saves us time in debugging and development. Ultimately it helps us to improve our product user experience.

Cons

I can think of nothing! It is amazing product.

Review Source

Response from elmah.io

March 10, 2020

Thank you so much, Nareg. Really appreciate your feedback

MC

Mike C.  
Owner  
Computer Software  
Used the software for: 2+ years

### "Helps me out immensely."

February 28, 2021

5.0

Pros

It was very reasonably priced compared to the competitors. The licensing terms are friendly to small companies.

Cons

I can't really think of anything. Sometimes I can get lost in the UI a bit, but that's mostly because it does so much.

Review Source

Response from elmah.io

March 3, 2021

Thank you so much, Mike. Your feedback is highly appreciated. We really try to do everything we can to make it easy to use elmah.io even though there is a range of available features. It's hard, but we try.

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