# Azure Backup Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Azure Backup the right Backup solution for you? Explore 158 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/169885/Azure-Backup/reviews --- Azure Backup 4.6 (158) [View alternatives](https://www.capterra.com/p/169885/Azure-Backup/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 15th, 2026 # Reviews of Azure Backup Ease of use 4.3 Customer Service 4.2 ## Pros and Cons in Reviews NB Nivesh B Network AdministratorInformation Technology and Services, 201 - 500 employeesUsed the software for: More than 2 years. “Azure Backup includes features for securing data both in transit and at rest, according to Microsoft.“ April 26, 2025 Efraín M Internship for software developerComputer Software, 501 - 1,000 employeesUsed the software for: 6-12 months. “I experienced some API errors when creating a backup, I had to reload the page or use a different browser.“ April 5, 2024 TN Tichaona N IT officerRetail, 11 - 50 employeesUsed the software for: Less than 6 months. “We loved the fact that we can hybridize our backups and since we mostly use windows server we went with Azure backup“ October 23, 2023 Mitali K Junior Front End DeveloperComputer Software, 2 - 10 employeesUsed the software for: 6-12 months. “i feel sometimes the backup documentation and the support resources become too much overwhelming which slows my workflow in finding the information and the data i need to configure and manage.“ February 17, 2023 Efraín M Internship for software developerComputer Software, 501 - 1,000 employeesUsed the software for: 6-12 months. “The integration of Azure Backup with all Azure services is very useful and easy to get it done, it's very secure, an user-friendly interface,“ April 5, 2024 tn teran n software engineerComputer Software, 201 - 500 employeesUsed the software for: 6-12 months. “For startups this is very expensive because the cost depends on the period that we set our data to backup.“ April 1, 2023 DS Dhaval S Lead ConsultantConstruction, 501 - 1,000 employeesUsed the software for: More than 2 years. “I also found restoration is much easier and simple when comparing with any other cloud provider.“ September 30, 2023 Gihan N IT OfficerBanking, 1,001 - 5,000 employeesUsed the software for: Less than 6 months. “this is not a good solution for local workloads. if configured for local servers, will not report to the backup admin interface properly.“ July 19, 2021 ## Showing most helpful reviews Showing 1-25 of 158 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Paul B. Azure Sales Specilist Information Technology and Services Used the software for: 1-2 years ### "No.1 Brand backup, simple to use for cloud and on prem, very sensible costs" March 28, 2022 5.0 Pros Being able to action a single file restore for a backup image is great. restore of image gives you option to restore to Azure or bare-metal, so covers all on and off prem scenarios. Cons had an issue once with the on-prem server agent but fixed after 1 ticket raised with Microsoft. was down to a firewall from the office being changed and the port/rule not being updated to allow the backup to happen. Alternatives considered [Veeam Data Platform](https://www.capterra.com/p/154905/Veeam-Availability-Suite/) Reason for choosing Azure Backup wanted 1 brand to cover all needs, hosting, backup and DR. MS can do all through Azure. Review Source VR Verified Reviewer Deputy Manager Pharmaceuticals Used the software for: 2+ years ### "Azure Data Backup with no worries " February 4, 2023 5.0 It was very good experience with Azure and we are enjoying using it. Pros Azure comes with the brand trust of Microsoft and its customers support is very good. Cons Should have more easy UI for ease of understanding Alternatives considered [Veem](https://www.capterra.com/p/234815/Veem/) Reason for choosing Azure Backup Azure has more features and has good customers support. Switched from [Veem](https://www.capterra.com/p/234815/Veem/) For more security and confidence of our important data Review Source DJ Darren J. Engineer Insurance Used the software for: 6-12 months ### "Clunky and hard to use" July 1, 2021 3.0 It did the job, however we have since looked at other products that offer more functionality. Pros It integrates nicely with Azure services, and does not require an additional agent. It doesn't have an effect on network traffic as it's handled in the datacenter itself. Cons It's extremely covulted to find settings. Restoration is not 'like for like', and disks will be restored to a single storage account. It can only back up data to the same subscription, so impossible to have backup data stored elsewhere. Review Source RL Riaan L. Operations Manager Insurance Used the software for: 1-2 years ### "Azure Backup" February 6, 2024 5.0 Pros The ease of ensuring back up capabilities on servers and systems to ensure data is kept safe and protect against ransom ware attacks. Back up is easy and easily accessible. It is easy manageable, with a easy disaster recovery. It is easy to integrate with all other Microsoft products/ Cons Full back up is time consuming. The system needs a high bandwidth. Connection failure with certain firewalls. The system is not easy for every user, and one must have expert knowledge. Switched from [Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/) To integrate with all other Microsoft products Review Source BH Bart H. Sr accountmanager Information Technology and Services Used the software for: 1-2 years ### "Azure backup for Azure services" October 24, 2022 5.0 Very happy with it, we don't have to setup our own backupsolutions for serveral services we offer, Azure Backup as a service works also as a service! Pros The backup services for Azure are great, they fully integrate with other Azure services we have. This can be Azure Virtual Server, Azure files, Azure storage, Azure SQL database as a service! It works very good Cons The price is such as other Azure services high, but you get a lot for the price! Switched from [Ahsay Offsite Backup Server](https://www.capterra.com/p/60409/Ahsay-Offsite-Backup-Server/) More services in the cloud! Less effort to manage! Review Source OO Oluwaseun O. Cloud Architect Banking Used the software for: 2+ years ### "Easy to Navigate and cost effective" December 2, 2022 5.0 I can only say SUPERB! Pros its cost effective , easy to navigate.it can backup both your cloud infrastructure and on-premise infrastructure. Cons it would be nice if agent can support backing up VMs in AWS infrastucture to save costs.We have clients who would like that. Alternatives considered [Veeam Data Platform](https://www.capterra.com/p/154905/Veeam-Availability-Suite/) Reason for choosing Azure Backup it is more cost effective and easy to navigate Switched from [Veeam Data Platform](https://www.capterra.com/p/154905/Veeam-Availability-Suite/) we wanted a more centralise backup solution. Review Source Munyaradzi Allan N. IT Security Consultant Information Technology and Services Used the software for: 1-2 years ### "Azure Backup is one of the best tools" December 3, 2019 5.0 The application has a lot of memory space and l managed to store as more infomation as possible Pros Azure Backup is a very good tool that has allowed the company to store and retrieve information easily. It is very important tool that is very cost effective and easy to maintain. Cons It has its complications especially when the network is overload. you will to re initiate the channel connections Alternatives considered [Document Vault](https://www.capterra.com/p/169110/Document-Vault/) Reason for choosing Azure Backup Azure is way better with a good ease of use level Review Source VR Verified Reviewer CIO Information Technology and Services Used the software for: 6-12 months ### "Perfect for in-cloud backup" April 28, 2020 4.0 This is a great tool to easily back up data on an Azure based VM. Pros It is now very easy to enable and configure for workloads running on servers within Azure. There are options to configure the basic settings directly on the virtual machine blade itself. Cons It is not a great option for local workloads. While you can configure it for local and cloud backup it is cumbersome and the reporting is not the greatest. Alternatives considered [MSP360 Backup](https://www.capterra.com/p/143536/MSP360-Managed-Backup/) Reason for choosing Azure Backup The built in integration with the Azure portal and the lower price point. Review Source alfredo R. ventas Used the software for: ### "There are some awesome backup solutions out there, I'm talking about products born in virtualization" March 13, 2018 4.0 Pros 1966/5000 There are some impressive backup solutions out there, I'm talking about products born in virtualization ... and not those designed for tape backup 20 years ago that some of you buy because that's what they've always bought. Some of the excellent products are even advertised on this site. They have their own unique approaches and points of sale, which I should applaud, and I encourage you to visit their sites and try their free trial versions. Then you have options, and that's a very good thing. We use a lot of DPM and store our long term in Azure, as described by Aiden. I want to share some important obstacles that we have come across so you can benefit from our experiences. 1) We had a DPM protection group with 76 protected Hyper-V virtual machines. This protection group was programmed to send recovery points to Azure all at once. 76 was too much and the OBEngine.exe service (Microsoft Azure Recovery Services Agent) was blocked every night, so I had to restart the OBEngine service and manually restart these online backups every day. By splitting the protection group into several smaller protection groups (each protecting about 20 Hyper-V servers instead of 76) and scheduling them to send recovery points to Azure at different times of the night, the problem was solved. I do not think this is a bandwidth problem (since we have a lot) but that the OBEngine service was being overwhelmed. The errors I found in DPM every morning clearly indicated that the OBEngine Cons It lacks options for life cycle management. - Some of the functions only work in the classic portal. The reliability of the services depends on the technological and financial capacity of the providers of services in the cloud. The information of the company must go through different nodes to reach its destination, each of them (and its channels) are a source of insecurity. The centralization of the applications and the storage of the data originates an interdependence of the service providers. It is useful if you are not familiar with Azure to take an online training course that will definitely take you a long way to master it and increase your confidence in the product. It tends to use resources and when the VM goes down it is slow and freezes. the dashboard design is confusing AF, it is difficult to find things. You pay the support, or send them a tweet and cross your fingers. Billing is confusing, especially at the beginning, and it is impossible to estimate costs without seeing the use of an entire application / site. infrastructure as a service allows me to free up time and resources until then to maintain its own infrastructure, security measures are beyond the reach of most companies, security regulations give customers the confidence that their data will be totally protected. The support was incomplete (my experience of 1 in 18 months was very disappointing). In summary, regardless of what the system tells you, if you do not buy a help plan, it is SOL Review Source vikas K. SAP BASIS Consultant Information Technology and Services Used the software for: 6-12 months ### "Excellent cloud storage service provided by Microsoft for smooth business experience" July 7, 2021 5.0 Overall, Azure backup is an excellent way for backing up all business data with minimal configuration required for setting it up. Azure backup can be operated in the Azure portal in a really easy way and minimizes time for backup storage, increases retention period, and improved the recovery of the database. Azure backup service can be used with the Pay-as-you-go model which is nothing but only involves operational expenditure and huge capital expenditure can be saved and invested further to improvise other business aspects. Pros Backup maintenance in the Azure cloud is taken care of by Microsoft itself and no physical hardware is required. Hence, no cost is required for capital expenditure (CapEx). Cons There are no cons as such for Azure Backup but data latency can be improved while recovering database from its backup image. Review Source GS GIRISH S. Azure Solutions Engineer Information Technology and Services Used the software for: 2+ years ### "Scalable Protection for Azure Native workloads !!!" June 26, 2025 4.0 We recently ventured into azure cloud and were looking for product where we don't have to manage virtual appliance for protecting azure VMs but at the same time making sure data is secured and available for recovery in case of any failure. ABS had all those capabilities from protecting single file and folder to recover whole machine. Pros Ability to set up cloud native backup without having to manage and deploy underlying infrastructure is great for companies. On top it is highly scalable as the azure workloads grows we don't have to increase compute in the backend. Cons Azure Backup comes in multiple flavors. Though it is great for protecting azure native IaaS but when it comes to protecting on prem servers it has limitation in terms of applications and operating supported. Review Source VR Verified Reviewer Gerente de Innovación Tecnológica Information Technology and Services Used the software for: 6-12 months ### "Azure Backup adds great complexity to usually simple tasks" October 8, 2018 5.0 For us, as Service Providers, is a very useful tool when the customer is adequate, for the specific use cases. It is automatic, we recomend Azure Backup when there's System Center already working, or is something the customer previously asked us for. Managing backup jobs follows a different logic than when using other tools but it is still fairly forward. Be careful to do a proper TCO analysis because with this technology it is easy to miscalculate and fall short. Pros If you have already an Azure Powered infraestructure, or at least an advanced Microsoft on-premise deployment with System Center, then you'll get tons of immediate value from using Azure Backup. You'll get full VM Backup and most important, app-level backup. It's very likely you won't need an additional backup software as long as you already have the Microsoft practice and know-how. Cons If you are not a current Microsoft powered organization, the learning curve to adopt Azure Backup might be extremely large. And also, the additional cost if you want to use the full power of the technology can be important, mostly because of the need of a System Center deployment, and the acquisition of knowledge and support contracts. There are so many technologies out there which would be better options. We'd like there to be an integration between Azure Backup and Azure Site Recovery when the target is the same, an Azure repository. There's not, so you need to separate jobs which casues double resources consumption (CPU, RAM, and most important, bandwidth). Review Source VR Verified Reviewer Co Founder Media Production Used the software for: 2+ years ### "Must have for company's using office 365" September 5, 2018 5.0 When there is outage your business can go down entirely. You can lose costumers, opportunities and just time. This is something no business can afford. With azure backup your data is protected from outages like this and so is not an unnecessary luxury. Pros You can backup all your filles on microsoft servers, SQL server, sharepoint, exchange,... and only pay for the space needed. You can schedules your backups, choose protection levels,... There really are many options and functions. Cons No downsides. Your data is safe and easy to acces/manage. Review Source Harimohan S. Technical consultant Information Technology and Services Used the software for: 2+ years ### "Azure backup" December 21, 2018 4.0 The retention of data in different regions is a business needs and it's easily fulfill the requirements of organisations as well as customers. Pros Azure blob storage is most valuable service by MS, which gives you the option to manage your backup copy into multiple regions. Your data is securely saved with access only thru authentic key. Cons Need to implement some steps at local system also. Sometimes it's create problem when not working, but anyhow manageable. Review Source VR Verified Reviewer Internship for software developer Computer Software Used the software for: 6-12 months ### "Creating backups in the cloud with Azure Backup" April 5, 2024 5.0 I've been using Azure Backup and even though I encountered some API issues, the service itself is very useful, secure, fast and smooth. Pros The integration of Azure Backup with all Azure services is very useful and easy to get it done, it's very secure, an user-friendly interface, Cons I experienced some API errors when creating a backup, I had to reload the page or use a different browser. Review Source VR Verified Reviewer Medical Information Associate Pharmaceuticals Used the software for: 6-12 months ### "Foolproof, efficient, cost-effective, trustworthy backup software" December 17, 2018 5.0 Pros Azure is easy to use and understand, compared to other industry leaders. I love the design of the interface and the applications of their software is endless. It's used at various levels of infrastructure where I work with the same level of quality and success. The software has always been reliable and secure, and provides a great peace of mind. Cons Some updates and changes to the platform are made a little too quickly, with unintended implications. The support team is quick to respond to required fixes, though. Review Source VR Verified Reviewer Programmer Higher Education Used the software for: 1-2 years ### "The Cloud based program we used in our company." May 15, 2018 4.0 It helps a lot for every projects we have. Pros We used this software to back up our data and files because this software offers security and a lot of file storage. It may cost a little expensive but it helps a lot in our company. Cons Other than being a little expensive, we didn't experience any difficulties on using this software until now. Review Source HC Harry C. Large Format Operator Printing Used the software for: 2+ years ### "Easily backs up from our Windows Server" March 16, 2019 4.0 We were offered the option of having our Windows Server back up to cloud storage using Azure Backup. It was easy to set up ourselves in Windows Server Backup, and it is scheduled to back up automatically. It seems to be reliable, and the price is fairly reasonable. It is slow to back up, but it operates in the background so it is OK. Pros It was easy to set up Azure Backup to back up our Windows Server to cloud storage automatically. Cons It is very slow to back up. Even starting a backup job takes several minutes, with a progress bar moving but with little indication of why it would be so slow. Review Source VR Verified Reviewer Energy Specialist Environmental Services Used the software for: 1-2 years ### "Azure is perfect for storing your data" September 25, 2018 4.0 Pros It is very easy to back up you data on Azure. and the Microsoft team is very personable if you have any problems. Cons I personally did not have any problems with this software and works great with the company I work for. Review Source Bijith N. Architect Management Consulting Used the software for: 2+ years ### "Backup your data on Azure cloud" December 3, 2019 4.0 Overall i like the product, This feature gives us a dashboard to manage all our snaps easily Pros Best way to backup your data on cloud using Azure snapshot technology, It also has deduplication feature which will help you to avoid data from being getting duplicated Cons There are many instances when i try to trigger the backups and got API errors which is strange when product is in production Review Source VR Verified Reviewer DBA Food & Beverages Used the software for: 2+ years ### "A low-cost solution for Remote backups." October 20, 2020 5.0 I use Azure Backup weekly to manage backups for branches abroad. Pros We use this solution to make backups of branches abroad. The main advantage is to use only one client on the remote computer to capture the necessary files and send them to Azure Backup. It is very efficient and of low cost when compared to the acquisition of traditional backup infrastructure in each branch. Cons The product delivers what it promises, reducing negative aspects. But what I can highlight is the lack of integration and enterprise tools like SAP. It would be an opportunity to allow integration for system backup directly to Azure. Today he just captures the finished file. Review Source VR Verified Reviewer iOS Developer Internet Used the software for: 1-2 years ### "Microsoft's answer to make the cloud backup and enterprise backup solutions faster and easier" June 27, 2018 4.0 Pros 1\. The documentation to handle the data backup is super fast and helps to backup all the data. 2. You can use the Azure backup to store and restore all the data in the local machine. Cons 1\. Dashboard for using the azure backup is quite cluttered and its very hard to find specific options even though the features are too good. 2. It only supports Windows machines which limits the usage of the software to limited possibilities Review Source TN Tichaona N. IT officer Retail Used the software for: Less than 6 months ### "Backup with Azure" October 23, 2023 5.0 For the purpose of offline and online backups Azure backup is excellent Pros We use on premise servers and we wanted a solution for our backups that would be available everywhere and on demand for both security and expansion purposes. We loved the fact that we can hybridize our backups and since we mostly use windows server we went with Azure backup Cons We are yet to find any shortcomings with Azure backup for our use case Review Source VR Verified Reviewer Na Music Used the software for: I used a free trial ### "My Opinion on Azure Backup" December 10, 2019 4.0 Some great examples are that you can use Azure Backup is by keeping up with the latest trends and feedback about a business. You will be able to make your business stay ahead of the competition by getting all of the help sooner, so you can be the best of the best. You can benefit in many ways with Azure Backup! Pros The best part of this software is that it is part of the cloud. You will always have a safety net that everything will be saved and be located all in one spot. Anytime, anywhere, you can pick right up exactly where you left off. I also love the fact that many different parts of businesses can use this and its not just set up for one specific use. Cons So I found that the small amount of time I tried using the software by Microsoft was a bit confusing in one way or another. I think that it is a bit busy in other words because it takes more time to get used to is the location of everything. I do think that the basic point to this software is good. Review Source Nathan K. Sr. Manager, Business Applications Chemicals Used the software for: 2+ years ### "Want an easy to use backup with a ton of features, the Azure backup should be your choice. " November 9, 2019 5.0 Pros How easy it was to install and setup. We had machines backing up in no time flat. Cons It pulls some heavy load across the network. Get your bandwidth coin purse ready. Review Source Similar Products Featured ## Related categories [Backup](https://www.capterra.com/backup-software/)