---
title: "Azure Backup Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Azure Backup Software - reviews, pricing plans, popular comparisons to other Server Backup products and more."
source_url: "https://www.capterra.com/p/169885/Azure-Backup/"
page_type: "product"
language: "en"
---

# 

 Azure Backup Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 16, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Azure Backup

## What is Azure Backup?

Cloud-based backup as a service with incremental backups and continuous data encryption.

## What is Azure Backup used for?

[Backup](https://www.capterra.com/backup-software/)[Server Backup](https://www.capterra.com/server-backup-software/)

Top alternative

Featured

Overall rating

Based on 158 user reviews

Reviews sentiment

Positive

98%

Neutral

2%

Negative

0%

Pros & cons

Flexible and automated backup options

Comprehensive secure cloud storage

Complex and high pricing structure

Starting price

$5

Other, Per Month

Free trial  
not available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Azure Backup?[Manage this product listing](https://www.g2.com/products/azure-backup/claim_requests/new?auto=true)

## Azure Backup Overview

Updated September 2026

AI summary

Azure Backup provides cloud-based backup and recovery for servers, virtual machines, databases, and files, supporting organizations from small businesses to enterprises. It offers automated backup scheduling, incremental backups, encryption, and centralized management through a web interface. Designed for companies using backup solutions, it scales with Azure workloads and reduces manual IT effort by automating data protection tasks.

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Azure Backup

4.6 (158)

VS.

[4.6 (1,201)](https://www.capterra.com/p/171884/IDrive/reviews/)

Starting Price

$5

Other, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (158)

Ease Of Use

4.5 (1,201)

Value For Money

4.2 (131)

Value For Money

4.7 (1,039)

Customer Service

4.2 (122)

Customer Service

4.5 (726)

## Azure Backup alternatives

[4.6 (375)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.6 (255)](https://www.capterra.com/p/143536/MSP360-Managed-Backup/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.8 (77)](https://www.capterra.com/p/154905/Veeam-Availability-Suite/reviews/)

Starting price

$428.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

Highest Rated

[Salesforce Backup](https://www.capterra.com/p/265572/Salesforce-Backup/)

[4.8 (80)](https://www.capterra.com/p/265572/Salesforce-Backup/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/265572/Salesforce-Backup/)

[View all alternatives](https://www.capterra.com/p/169885/Azure-Backup/alternatives/)

## FAQs about Azure Backup

Overview

### What problems does Azure Backup solve?

Azure Backup solves data loss, ransomware exposure, and unreliable on-premises backup workflows by automating cloud backups for servers, VMs, databases, files, and websites. It reduces storage waste with incremental backups and deduplication, supports off-hours scheduling, and speeds restores. IT administrators, infrastructure teams, and Microsoft-centric SMBs benefit most.

Answer based on 134 reviews

Overview

### Which roles and teams benefit most from Azure Backup?

Azure Backup is most used by IT administrators, cloud architects, systems engineers, and developers who need automated backup, recovery, and protection for Azure workloads. Managers, consultants, and business leaders benefit from stronger continuity planning, reduced data-loss risk, and simpler oversight of backup policies across teams and environments.

Answer based on 158 reviews

Overview

### What company size and industries is Azure Backup built for?

Azure Backup is designed for businesses of all sizes, with strongest adoption among small businesses at 58% and Information Technology and Services at 22%. It also serves enterprise and midsize companies, each at 21%, with notable use in Computer Software at 12% and Financial Services at 6% for backup.

Answer based on 158 reviews

Features and Usability

### What are the key features of Azure Backup?

Azure Backup includes core features like backup scheduling, cloud backup, incremental backup, encryption, and monitoring. Reviewers also commonly highlight file and VM backup, restore options such as granular file recovery and snapshots, plus Recovery Services vault management and integration with Azure workloads, Windows Server, SQL Server, and on-premises environments.

Answer based on 116 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Azure Backup starts at $5/month for Azure VMs, on-premises servers, or Azure Files, with storage consumed charged separately. PostgreSQL starts at 7.50/month, SQL Server at 30/month, and SAP HANA at 98.94/month. Reviewers say pay-as-you-go is flexible, but storage and support costs can add up and billing can feel confusing.

Answer based on 66 reviews

Integrations

### Which third-party tools and platforms does Azure Backup integrate with?

Azure Backup integrates with Microsoft Azure, with reviewer mentions centered on backup scheduling, monitoring, and coordination across Azure services. The available integration evidence in this dataset points specifically to Microsoft Azure rather than a broader set of third-party platforms.

Answer based on 14 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Azure Backup?

Azure Backup takes time to learn, with documentation available and reviewers also mentioning tutorials and online courses to help teams get up to speed. IT admins and users already familiar with Azure tend to onboard faster, while nontechnical users and new teams often need more time because the dashboard and terminology can be confusing.

Answer based on 12 reviews

Getting Started and Support

### What customer support options does Azure Backup offer, and how do users rate the experience?

Azure Backup offers a knowledge base for self-service help. User feedback on support is mixed: some describe Microsoft’s support as helpful and quick to respond, while others report slow technical assistance, incomplete resolutions, confusing support access, and added cost concerns when more direct help is needed.

Answer based on 25 reviews

Security

### How does Azure Backup handle data security and access control?

Azure Backup uses multiple layers of authentication, data encryption, and strong Microsoft security protections to secure backup data, including ransomware protection and reliable cloud access across devices and locations. Reviewers generally find it secure and dependable, though some mention API issues, confusing dashboards, and concerns tied to cloud-provider dependence.

Answer based on 15 reviews

## Pros and Cons

Flexible and automated backup options

84% positive reviews out of 83

Most reviewers describe backup as reliable, customizable, and easy to manage, reducing IT workload and ensuring data protection.

Tichaona N.

IT officer, 11 - 50 employees.

"We loved the fact that we can hybridize our backups and since we mostly use windows server we went with Azure backup"

Complex and high pricing structure

51% negative reviews out of 41

Some reviewers find pricing confusing, with costs rising quickly and additional support or features requiring extra payment.

Comprehensive secure cloud storage

97% positive reviews out of 39

Most reviewers indicate cloud storage offers secure, scalable access to files from any device, supporting diverse business needs.

## Features

AI summary

Based on 2,612 Server Backup reviews

Capterra reviewers point to these as the backup features buyers care about most:

-   **Backup and Recovery** (**74%** of reviewers rated this feature as critical)
-   **Secure Data Storage** (**65%**)
-   **Disaster Recovery** (**65%**)

Azure Backup includes other capabilities that reviewers also rate as important, including **Cloud Backup** (**61%**), **Encryption** (**51%**), and **Backup Scheduling** (**48%**). Together, these features help businesses protect data in the cloud, keep backup files secure, and automate recurring backup tasks, providing teams with more consistent data protection and easier backup management.

Cloud Backup

4.8 (21)

71.43% of 21 reviewers that rated this feature as important or highly important

Process of backing up of files and applications to cloud-based remote servers for protection of data

Encryption

4.5 (19)

68.42% of 19 reviewers that rated this feature as important or highly important

Convert data into a code for security

Backup Scheduling

4.6 (21)

66.67% of 21 reviewers that rated this feature as important or highly important

Schedule automatic backups by selecting the frequency of data backup jobs

Compression

4.2 (15)

66.67% of 15 reviewers that rated this feature as important or highly important

Reduction in the number of bits needed to represent data

Incremental Backup

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Copy only the new data that has been changed or created since the previous backup

Monitoring

Observe and track the demand, usage, progress or quality of a system, product, or user

Azure Backup 6 features

### All Features
- Backup Scheduling: Schedule automatic backups by selecting the frequency of data backup jobs
- Cloud Backup: Process of backing up of files and applications to cloud-based remote servers for protection of data
- Compression: Reduction in the number of bits needed to represent data
- Encryption: Convert data into a code for security
- Incremental Backup: Copy only the new data that has been changed or created since the previous backup
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user

---

Features

4.4 (158)

4.4

Based on 158 reviews

## Pricing

Value for money

4.2 (131)

[View pricing plan details](https://www.capterra.com/p/169885/Azure-Backup/pricing/)

Backup for Azure VMs and on-premises servers

$5.00

Other,Per Month

It includes:

-   Backup Storage
-   Early Deletion
-   Rehydration

Backup for SQL Server on Azure VMs

$30.00

Other,Per Month

It includes:

-   Backup Storage

Backup for SAP HANA on Azure VMs

$98.94

Other,Per Month

It includes:

-   Backup Storage

Backup for Azure Files

$5.00

Other,Per Month

It includes:

-   Create recovery points

Back up for Azure Database for PostgreSQL

$7.50

Other,Per Month

It includes:

-   Backup Storage
-   Early Deletion
-   Rehydration

Value for money

4.2 (131)

4.2

Based on 131 reviews

## Support, customer service and training options

Customer Service

4.2 (122)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.2 (122)

4.2

Based on 122 reviews

## User reviews

Overall rating

4.6

Based on 158 reviews

Filter by rating

5(92)

4(63)

3(3)

2(0)

1(0)

Mentioned topic

Sorted by most recent

GS

GIRISH S.

Azure Solutions Engineer

Information Technology and Services

### "Scalable Protection for Azure Native workloads !!!"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

June 26, 2025

We recently ventured into azure cloud and were looking for product where we don't have to manage virtual appliance for protecting azure VMs but at the same time making sure data is secured and available for recovery in case of any failure. ABS had all those capabilities from protecting single file and folder to recover whole machine.

Pros

Ability to set up cloud native backup without having to manage and deploy underlying infrastructure is great for companies. On top it is highly scalable as the azure workloads grows we don't have to increase compute in the backend.

Cons

Azure Backup comes in multiple flavors. Though it is great for protecting azure native IaaS but when it comes to protecting on prem servers it has limitation in terms of applications and operating supported.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

NB

Nivesh B.

Network Administrator

Information Technology and Services

### "Azure Backup-25"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 26, 2025

100% recommended and largely used product.

Pros

☆It provides a central location (Recovery Services vault) for managing backups, simplifying administration and monitoring. ☆Azure Backup includes features for securing data both in transit and at rest, according to Microsoft. ☆Azure Backup can reduce the burden on your IT staff by automating backups and providing centralized management.

Cons

Using Azure Backup can lead to vendor lock-in, making it difficult to switch to a different backup provider.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AN

Anonymous User

Internship for software developer

Computer Software

### "Creating backups in the cloud with Azure Backup"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

April 5, 2024

I've been using Azure Backup and even though I encountered some API issues, the service itself is very useful, secure, fast and smooth.

Pros

The integration of Azure Backup with all Azure services is very useful and easy to get it done, it's very secure, an user-friendly interface,

Cons

I experienced some API errors when creating a backup, I had to reload the page or use a different browser.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RL

Riaan L.

Operations Manager

Insurance

### "Azure Backup"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 6, 2024

Pros

The ease of ensuring back up capabilities on servers and systems to ensure data is kept safe and protect against ransom ware attacks. Back up is easy and easily accessible. It is easy manageable, with a easy disaster recovery. It is easy to integrate with all other Microsoft products/

Cons

Full back up is time consuming. The system needs a high bandwidth. Connection failure with certain firewalls. The system is not easy for every user, and one must have expert knowledge.

Switched from

[Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)

To integrate with all other Microsoft products

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TN

Tichaona N.

IT officer

Retail

### "Backup with Azure"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

October 23, 2023

For the purpose of offline and online backups Azure backup is excellent

Pros

We use on premise servers and we wanted a solution for our backups that would be available everywhere and on demand for both security and expansion purposes. We loved the fact that we can hybridize our backups and since we mostly use windows server we went with Azure backup

Cons

We are yet to find any shortcomings with Azure backup for our use case

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DS

Dhaval S.

Lead Consultant

Construction

### "Great Utility to secure Azure based resources"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

September 30, 2023

Overall it's a very good experience with Azure backup, I never see any failure in taking daily backup and it works 100% as expected.

Pros

I like many features and one of them is easy to use product especially when Backup option is available at almost every resource. I also found restoration is much easier and simple when comparing with any other cloud provider.

Cons

There are few features like continues replication, Migration of backup from one location to another location. I also found reporting service is little complicated when there is a need of backup report.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TN

teran N.

software engineer

Computer Software

### "Product for recovery and backup data"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 1, 2023

I have used this few times to backup our project data in cloud. The setup was easy and team was able to configure things like backup policies easily.

Pros

I love the interfaces and the navigations because users can easily to their tasks. We can configure backup policies such as the period that we need to retain the backups and the security settings such as encryption for backups. Also when we need to recover the backup data, we can easily do them according to our backup policies.

Cons

For startups this is very expensive because the cost depends on the period that we set our data to backup.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Sahil A.

Junior Frontend Developer

Computer Software

### "good choice for cloud backup in microsoft azure environment and with very nice backup scheduling."

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

February 22, 2023

overall i think the azure backup no doubt is a great option who are already using azure services because the database management is very good, the backup scheduling works seamlessly and interface is also very user friendly.

Pros

The backup scheduling is very good and efficient. also the services are integrated with microsoft azure services that become very helpful. the encryption is also good respecting privacy of data. the interface and layout is also very user friendly.

Cons

the compression can be even more improvised for the data. also the backup documentation feels slow. that also need to be improved.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Amado Alexis M.

IBM Cloud Technical Specialist

Information Technology and Services

### "Well integrated backup tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

February 20, 2023

Pros

Pretty intuitive and easy to use backup services. It allows to restore granular files and folder.

Cons

It would be helpful if the backups could be export outside the cloud.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Mitali K.

Junior Front End Developer

Computer Software

### "great cloud backup option "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

February 17, 2023

overall i feel azure backup is surely one of the great backup solution. just the documentation need to be improved, otherwise it is reliable.

Pros

the integration with the microsoft azure services helps me very much personally. in addition the interface is also very simple and user friendly that helps me manage my backups with ease. also the support for file servers and databases is seamless and very helpful.

Cons

i feel sometimes the backup documentation and the support resources become too much overwhelming which slows my workflow in finding the information and the data i need to configure and manage.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/169885/Azure-Backup/reviews/)

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