Who Uses This Software?

Unily supports organizations with 500 to 100,000 users looking for a powerful intranet portal to improve collaboration and communication. Customer include Hershey's, Microsoft, the NHS and Shell..


Average Ratings

6 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

Vendor Details

  • BrightStarr
  • www.unily.com/
  • Founded 2006
  • United Kingdom

About Unily

Unily is a leading intranet platform created by digital consultancy BrightStarr. Designed to improve global connectivity, collaboration and productivity, Unily delivers a powerful platform that can be launched in weeks. Unily empowers non-technical users to own the intranet and easily create rich, flexible experiences that hit the mark with every employee, from head office to the frontline. Unily comes with expert-led consultancy and support designed to drive on-going adoption and value.


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Unily Features


Unily Reviews Recently Reviewed!

249a3b74d5fc6b0d26824b8a0f891af8

Be informed. Get connected. Get the job done. Unily helps our organization to enter the digital era.

Oct 24, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: State-of-the-art Intranet Solution that helps to broadcast communication content, allows collaboration within teams & communities and is the launchpad to other processes & applications of our company. It integrates seamlessly into our strategic IT landscape and allows us to feel the fresh breeze of digitalization everyday.

Cons: It changes the "old-days" approach to software projects. With the Unily Evergreen Roadmap we now face the fact that you want to be automatically in the move to strieve for the next big thing to enter your organization. Not really a "con", but an organizational challenge.

F216dc330fad9359b0a3e8924868e1fd

Overall, very good intranet in a box solution that sits on top of O365

Oct 17, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy CMS for content managers to use
Quick to build pages/sites/whole intranet
Good customer service/responsive team.
Integrates with Yammer for commenting
Documents are hosted on SharePoint/O365

Cons: Doesn't surface documents hosted on SharePoint as easily as it could.

As an out of the box solution, the OOTB features are largely very good, and configuration (inc in price) covers a fair amount of what you're after. With customisation ($/£) covering the rest. It's less of a 'Con' and more of a 'be aware' of what you want to achieve falls into configuration and customisation.

Overall: Very quick/easy CMS and platform to implement. Managed to get a new intranet up and running in 4 months from joining the company.

59b8525987d7d1e90b703e39abc7cef9

It is easy to adopt Unily as an enabling technology to facilitate enterprise knowledge management

Oct 11, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Flexibility of functionality to build sites and integrate with SharePoint to support communities of practice. Supports expertise location through the people directory, profiles and Insights feature. It looks great and can be branded. So easy to use through drag and drop widgets and an intuitive CMS. Straightforward to administrate via permission control. The user experience is seamless; navigate through metadata, dedicated areas for different features such as links, news, documents, social channels, and search is powerful. User support is fantastic, Brightstarr support their customers every step of the way. Overall, my aim was to implement a technology that would be a mechanism to support knowledge sharing, collaboration, communication and ultimately be the foundation of our digital workplace through integration with Office 365. Unily does all of that!

Cons: I rely heavily on metadata to drive the search, navigation and tagging in Unily. Unily metadata is driven from the SharePoint term store, which is excellent because I only need to manage one term store and it synchronises overnight to Unily. It would be good if the synchronisation was more frequent; instead we just plan for the overnight synchronisation. The Unily metadata feature is superb however at times, it has been tricky to get the balance right when building the term store to suit both the Unily and SharePoint environments. Don't get me wrong, it is not a problem - thanks to support from Brightstarr, I have now set it up correctly for both systems. The metadata aspect just needed extra attention during set up and I had to adjust my thinking a little in terms of how I set up my SharePoint term store. If metadata is not your thing, rely on the experts at Brightstarr!

Overall: Improved internal communications via ability to publish news stories, personal insights and social discussions. Sophisticated expertise location via people directory, profiles, skills metadata, search. Functionality to build portals to support communities of practice. Centralised area to connect the global enterprise and reduce silos. Notifications help reduce email. Gamification to increase engagement and recognition. Essentially the software has provided us with a platform that enables knowledge sharing and collaboration. We are on the way to reducing email traffic, and reliance on shared drives for document management.

Overall - a good experience

Oct 11, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Easy to use as a tool. Support team really knowledgeable and helpful. If I raise anything as high priority it gets fixed ASAP (within reason). Our account manager is great! Super responsive and helpful. I do like that it updates all the time, although this does mean it's more prone to bugs (obviously).

Cons: Because it's software as a service it's very prone to bugs - this can get frustrating. I would like to be able to customise more things myself - such as formatting and page layout.

Good product that is being continuously improved.

Oct 10, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use, straightforward navigation, customisation, personalisation and incorporation of Yammer groups.

Cons: CMS needs to become more user friendly, in particular uploading/adjusting images and search for individual images, as well as options to structure a news item with bullet points, images, etc. to make them look more engaging.

Overall: - Improved collaboration and connection of our employees across the world
- Improved knowledge sharing
- Engaging platform

Great platform - really is an intranet in a box

Oct 10, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like the fact that it focuses more on the user experience than the organisation so it becomes something staff want to use rather than it being something they HAVE to use

Cons: THe price is still the biggest drawback as the cost of Office365 licences make it a pricey venture for small to medium-sized companies and start-ups.