--- title: "Switchboard Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Switchboard Software - reviews, pricing plans, popular comparisons to other Web Conferencing products and more." source_url: "https://www.capterra.com/p/169970/Switchboard/" page_type: "product" language: "en" --- # Switchboard Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 5, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Switchboard ## What is Switchboard? Mobile application for teams that helps communicate via conference calls, voice chats, and text messages. ## What is Switchboard used for? [Web Conferencing](https://www.capterra.com/web-conferencing-software/)[Internal Communications](https://www.capterra.com/internal-communications-software/)[Video Conferencing](https://www.capterra.com/video-conferencing-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $1 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Switchboard?[Manage this product listing](https://www.g2.com/products/switchboard-meet/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Switchboard 4.0 (1) VS. [4.6 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price $1 per user, per month Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.7 (22,764) Value For Money 2.0 (1) Value For Money 4.5 (15,320) Customer Service 2.0 (1) Customer Service 4.6 (13,577) ## Switchboard alternatives [4.6 (6,117)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.5 (89)](https://www.capterra.com/p/129326/Axero/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars Highest Rated [Slack](https://www.capterra.com/p/135003/Slack/) [4.7 (24,209)](https://www.capterra.com/p/135003/Slack/reviews/) Starting price $8.75 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/135003/Slack/) [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) [4.6 (14,682)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/) Starting price $14.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) [View all alternatives](https://www.capterra.com/p/169970/Switchboard/alternatives/) ## FAQs about Switchboard Overview ### What company size and specific industries is Switchboard built for? Switchboard is designed for organizations in communication-related industries that need walkie-talkie and voice chat capabilities, including in-call messaging and shared audio experiences for music or sports viewing. The vendor description does not specify a particular company size, so it appears suited to a broad range of businesses. Features and Usability ### What are the key features of Switchboard? Switchboard offers API access, mobile app support, and access controls/permissions for managing communications. It includes multi-channel communication features such as chat/messaging, live chat, audio calls, video conferencing, and two-way audio and video, plus file sharing, transcripts/chat history, real-time notifications, search/filter, video call recording, and third-party integrations. Integrations ### Which third-party tools and platforms does Switchboard integrate with? Switchboard connects natively to Slack. Getting Started and Support ### What training and onboarding options does Switchboard offer? Switchboard provides videos for training and onboarding support. Videos can offer self-paced guidance, allowing teams to review setup steps and product features at their own pace. No other training formats are confirmed in the catalog data. Getting Started and Support ### What customer support options does Switchboard offer? Switchboard provides email/help desk, FAQ/forum, and chat support. These channels give users ways to ask questions, find answers, and contact the support team directly. No reviewer feedback is available here, so support quality, response speed, and common frustrations are not described. ## Features AI summary Based on 3,411 Web Conferencing reviews Capterra data shows that buyers of Web Conferencing software rank the following features as their top priorities: - **Two-Way Audio & Video** (**67%** of reviewers rated this feature as critical) - **Reporting & Statistics** (**90%**) - **Communication Management** (**70%**) Switchboard includes **Two-Way Audio & Video** and **Communication Management**, giving teams the core tools to host live meetings and manage attendee communication in one place. However, it does not include **Reporting & Statistics**. Instead, it offers **Chat/Messaging** (**74%**) and **Collaboration Tools** (**59%**), which support real-time discussion and shared teamwork during sessions, helping businesses keep conversations organized and work together more effectively. Real-Time Chat 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Engage in direct, instant messaging with customers, users, etc. Video Conferencing 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Connect with meeting participants remotely over video Access Controls/Permissions Define levels of authorization for access to specific files or systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Audio Calls Ability to make voice calls within the system Switchboard 20 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Audio Calls: Ability to make voice calls within the system - Chat/Messaging: Communicate using direct chat or messages within the system - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Live Chat: Ability to chat online in real time - Mobile: Allows employees to view pay stub and W-2 information via a smartphone app or mobile optimized website. - Mobile Application: Offers a mobile app version for volunteers to receive relevant information and manage their volunteer history. - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Real-Time Chat: Engage in direct, instant messaging with customers, users, etc. - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transcripts/Chat History: View messages sent by both parties during the chat conversation - Two-Way Audio & Video: Presenter can see and hear participants and vice versa - Video Call Recording: Record and playback video calls - Video Conferencing: Connect with meeting participants remotely over video --- Get Advice We can help you find the software with the features you need. Features 3.0 (1) 3.0 Based on 1 reviews ## Pricing Value for money 2.0 (1) Basic $1.00 Value for money 2.0 (1) 2.0 Based on 1 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 2.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 2.0 (1) 2.0 Based on 1 reviews ## User reviews Overall rating 4.0 Based on 1 reviews Filter by rating 5(0) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JL Jeffrey L. Pastor Religious Institutions ### "Does what I need, but price is high" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 7/10 May 13, 2022 It does what I need in a way that no one else does--allows me to go from obs to fb and my website from one device. Pros This allows me to simultaneously stream to three locations. However the price jump to add a 4th location is ridiculous. Cons Limited to 3 locations and price is high Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.