# Switchboard Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Switchboard Software - reviews, pricing plans, popular comparisons to other Web Conferencing products and more. Source: https://www.capterra.com/p/169970/Switchboard --- # Switchboard Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Switchboard ## What is Switchboard? Mobile application for teams that helps communicate via conference calls, voice chats, and text messages. ## What is Switchboard used for? [Web Conferencing](https://www.capterra.com/web-conferencing-software/)[Internal Communications](https://www.capterra.com/internal-communications-software/)[Video Conferencing](https://www.capterra.com/video-conferencing-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $1 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Switchboard?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.switchboardaudio.com/&name=Switchboard) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Switchboard 4.0 (1) VS. [4.2 (995)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting Price $1 per user, per month Starting Price $69 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.0 (963) Value For Money 2.0 (1) Value For Money 4.2 (786) Customer Service 2.0 (1) Customer Service 4.0 (758) ## Switchboard alternatives Highest Rated [4.7 (24,126)](https://www.capterra.com/p/135003/Slack/reviews/) Starting price $8.75 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.5 (88)](https://www.capterra.com/p/129326/Axero/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.7 (133)](https://www.capterra.com/p/173179/Blink/reviews/) Starting price $4.50 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (6,060)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/169970/Switchboard/alternatives/) ## FAQs about Switchboard Overview ### What company size and specific industries is Switchboard built for? Switchboard targets a wide range of communication industries and is suited to organizations that need walkie-talkie and voice chat capabilities for shared music listening, sports viewing, in-call communication, and messaging. The description does not specify a particular company size, so it appears intended for broad use across different business sizes. Features and Usability ### What are the key features of Switchboard? Switchboard includes API access, access controls and permissions, and search/filter tools for managing communications. It also offers chat/messaging, live chat, real-time chat, real-time notifications, audio calls, and video conferencing. Collaboration tools, file sharing, chat history, transcripts, video call recording, and third-party integrations support multi-channel communication. Integrations ### Which third-party tools and platforms does Switchboard integrate with? Switchboard connects natively to Slack. Getting Started and Support ### What training and onboarding options does Switchboard offer? Switchboard provides videos as its training option for teams getting started. Videos can support self-paced learning and serve as a visual reference for setup steps and core features. No other training formats are listed in the catalog data. Getting Started and Support ### What customer support options does Switchboard offer? Switchboard provides Email/Help Desk, FAQ/Forum, and Chat support. Users can contact support through direct messages or self-serve help content. No reviewer feedback is available here to describe response speed, helpfulness, or common support frustrations, so the support experience cannot be assessed from user comments. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Real-Time Chat 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Engage in direct, instant messaging with customers, users, etc. Video Conferencing 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Connect with meeting participants remotely over video Access Controls/Permissions Define levels of authorization for access to specific files or systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Audio Calls Ability to make voice calls within the system Switchboard 18 features Define levels of authorization for access to specific files or systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Ability to make voice calls within the system Communicate using direct chat or messages within the system Provides a channel for team members to share media files, communicate, and work together Manage and track all internal and external communication conducted via calls, email, text, or chat Public or private sharing of digital files such as documents, audio/video, images, and more Ability to chat online in real time Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Engage in direct, instant messaging with customers, users, etc. Notifications that are delivered to users as soon as an event occurs Search and filter data across systems to locate required information by entering keywords or certain criteria Set up connections to third-party platforms to improve business processes View messages sent by both parties during the chat conversation Presenter can see and hear participants and vice versa Record and playback video calls Connect with meeting participants remotely over video Features 3.0 (1) 3.0 Based on 1 reviews ## Pricing Value for money 2.0 (1) Basic $1.00 Value for money 2.0 (1) 2.0 Based on 1 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/) ## Support, customer service and training options Customer Service 2.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 2.0 (1) 2.0 Based on 1 reviews ## User reviews Overall rating 4.0 Based on 1 reviews Filter by rating 5(0) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JL Jeffrey L. Pastor Religious Institutions ### "Does what I need, but price is high" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 7/10 May 13, 2022 It does what I need in a way that no one else does--allows me to go from obs to fb and my website from one device. Pros This allows me to simultaneously stream to three locations. However the price jump to add a 4th location is ridiculous. Cons Limited to 3 locations and price is high Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.