BlueSnap

BlueSnap

4.5 / 5 11 reviews

Who Uses This Software?

B2B and B2C online businesses from small businesses to enterprise.


Average Ratings

11 Reviews
  • 4.5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
  • Support
    Online
    Business Hours

Vendor Details

  • BlueSnap
  • home.bluesnap.com/
  • Founded 2001
  • United States

About BlueSnap

BlueSnap provides an All-in-one Payment Platform designed to accelerate commerce for B2B and B2C businesses. Our Platform supports online and mobile sales, marketplaces, subscriptions, invoice payments and manual orders through a virtual terminal. With a single-integration to our Platform you can accept any payment with ease. The Platform includes access to 100 payment types, including popular e-wallets, built-in world class fraud prevention to protect your sales


BlueSnap Features

  • ACH Check Transactions
  • Debit Card Support
  • Gift Card Management
  • Online Payments
  • POS Transactions
  • Receipt Printing
  • Recurring Billing
  • Signature Capture

BlueSnap Reviews Recently Reviewed!


Quick and easy setup, dependable payment processor!

Apr 07, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The setup is easy, the processing rates are reasonable, and the customer service is very responsive. This our brought a lot of convenience to our customers!

Cons: There are many fixes/adjustments you can not make yourself. You have to contact customer service to void/adjust e-check payments before they deposit. However, customer service is very responsive.

Overall: Secure, reliable, and fast payment processing!

Best Alternative Payment Gateway for merchants living in 3rd countries

Mar 09, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: After making a lot of research about this company I decided to give it a shot.The biggest reason for choosing Bluesnap was their less difficult approval system and 3 months free trial.This is enough time that you can make your e-commerce business top-notch.

Cons: If you are new to the business and have not registered whether a store in the marketplace or business entity in any organized form then you will be required to do so.Bluesnap is so strict about verification process and doesn't let beginners use its service.

The set up with WooCommerce was not as easy as expected. You need significant coding knowledge

Feb 28, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: It is reliable. The Functionality is very robust. Quality merchant processor with huge potential to be a forerunner in the segments of ecommerce and pos systems.

Cons: Not enough streamlined natively compatible integrations available. Example, BlueSnap should stay ahead of the competition by offering more streamlined integrations with QuickBooks Zapier etc. E-Commerce and pos systems need flexibility with other software and apps to stay relevant in a digital world.

Great customer support, Saas UI needs some improvement

Feb 20, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Immediate customer support response via the chat app- it simplifies and hurries the solving of one's problem.

Cons: It takes time to know where everything is - further simplifying to the user interface can do magic to it, and I'm sure user like myself will gain more trust in the product.

Overall: It allows me to watch my revenue and charges in one place and without having the need to talk to anyone, on any given time I need the data.

I'm a Shopify user. The Integration with BlueSnap has been relatively simple.

Feb 19, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: BlueSnap provided me with a good solution which allows me to charge clients' cards (the vast majority of my clients are in the States, while my business is registered in Israel)

Cons: The transaction fees are a little high (though not outrageous) when you need to pay both the Shopify fees as well as BlueSnap's fees (as I do) .

Supports Israeli Credit Cards with Bigcommerce. We were lucky to find you BlueSnap!

Feb 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Simple and great service. The tech guys helped us really fast. Your customer support is very good.

Cons: I should have find you long time ago. Maybe you can upgrade your theme to a more updated one. It could be nicer.

Good service and customer support

Feb 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Varieties way of integrations. One of the main reason I use BlueSnap is its inline integrations that allow our customer checkout smoothly without leaving our website.

Cons: PayOut time. BlueSnap holds money for long and payout schedule is too long. Business like eCommerce who need to pay supplier get some issues for this. Payout schedule needs to little shorter hold time.

Overall: Support many countries to get paid in many payment methods. That really helps.

Outstanding customer service

Feb 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I loved the customer service.
He helped me to install the system on our site.
The service is fast and very professional.

Cons: A little complicated, you have to know the system to work with..
I recommend that software developers make a slightly simpler system.
But when you know the system it is very fun to work with!
Total, highly recommended!

Overall: Very good credit services with excellent service and technical support!

BlueSnap review

Feb 18, 2018
3/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
5 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
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Cons: Very Complicate. This software is not friendly very hard to get started .you have to be a soft engineering in order to understand and run the software.

Capterra-loader

Finally a company the works

Feb 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Its was very easy to get setup and a Breath of fresh air for our industry. Finally a company that can support our merchant needs here in the USA and do it at an affordable rate.

Overall: We have only started using it about 3 months ago so its been great so far. Staff have been helpful getting questions answered and getting back to us quickly.

We used this with our mobile app to receive contributions and donations.

Jun 15, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It was very secure and it was easy for clients and customers to use. The payment analytics were also helpful and allowed us to really investigate what was working and what wasn't working on our app to draw people to pay/donate.

Overall: It's great. But a little more than we needed.