# BlueSnap Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is BlueSnap the right Billing and Invoicing solution for you? Explore 29 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/169980/BlueSnap/reviews --- BlueSnap 4.5 (29) [View alternatives](https://www.capterra.com/p/169980/BlueSnap/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of BlueSnap Ease of use 4.3 Customer Service 4.5 ## Pros and Cons in Reviews EM Erwyn M Chief Accounting OfficerLeisure, Travel & Tourism, 11 - 50 employeesUsed the software for: More than 2 years. “The product integrates well with mobile payments systems and E-commerce.“ September 11, 2025 Carlos Eduardo D Digital Marketing SpecialistHospital & Health Care, 10,001+ employeesUsed the software for: 1-2 years. “The sandbox does not support certain cases such as simulating failures to rectify our security within the system.“ January 27, 2023 Rodrigo V Digital Marketing SpecialistMarketing and Advertising, 51 - 200 employeesUsed the software for: 1-2 years. “The tool works well for any type of company, especially for medium and small companies that need to greatly enhance the advertising of their products and take it to the next level through structured campaigns based on the services offered, with a medium-high degree of difficulty for its implementation and its customer service is not as good or effective as we expected.“ January 27, 2023 Rodrigo V Digital Marketing SpecialistMarketing and Advertising, 51 - 200 employeesUsed the software for: 1-2 years. “BlueSnap has a large number of customization options that allow our users to do the best job at the time of making the respective marketing campaigns for each product and service, managing to increase the visualizations of these in a short time.“ January 27, 2023 Carlos Eduardo D Digital Marketing SpecialistHospital & Health Care, 10,001+ employeesUsed the software for: 1-2 years. “BlueSnap enables a secure and fast payment process for every customer, free from data breaches and data theft hacks.“ January 27, 2023 ## Showing most helpful reviews Showing 1-25 of 29 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Kenny K. Owner Marketing and Advertising Used the software for: 1-2 years ### "Easy payment processing for businesses. " August 2, 2021 5.0 I'm happy with the feature set and customer service that BlueSnap offers. I have been able to accept different payments online without any issues. My main reason to use BlueSnap was to be able to accept different credit and debit cards for my business. Two thumbs up for BlueSnap. I've been using this for about 2 years now without any issues and will continue to do so. I also see there are improvements made to the user interface, different features and information found inside. Pros BlueSnap offers quick API integration so I had no trouble integrating BlueSnap with my SaaS Business. Support staff has been very helpful and responded quickly to the questions that I had, so I rate their support as 5 stars. Compared to other payment processing services I've used, I'm happy with response time here. There's a lot of data to be found in your dashboard and reports. This helps me keep track of how sales are going. You can run all sorts of reports inside your account. After a little digging (there are a lot of menu items inside your vendor account) I found everything I needed and I know BlueSnap offers a lot more than what I'm currently using. It's a robust platform with a lot of features. Cons In the beginning I felt a little overwhelmed by all the different menu items inside my account. But after using this for a couple of weeks, I found my way inside and know where everything is located. I reached out to support to ask some questions, especially where I could find certain settings, and found support staff to be very helpful. This helped me to get used to the system. Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/) PayPal has been growing into a giant company, but over the years has cared less about smaller businesses, even preventing them from continuing to use their accounts, with vague TOS updates and a support team that has been anything but helpful and respectful to solve any issues. So I moved away from PayPal as I feel that company can't be trusted anymore. Review Source ES Emily S. St Staff Accountant Computer Software Used the software for: 6-12 months ### "Bluesnap is a great solution for Electronic Payment Processing! " December 19, 2022 5.0 Our company is newer to Bluesnap, but so far, we have found it to be a great tool for payment processing. The reporting features are simple but provide everything needed, and the interface is user-friendly. Pros Bluesnap is very easy to use and customize. The interface is extremely user-friendly. Cons It would be great if you could easily export the summary reports into a PDF document. Switched from [Merchant Services](https://www.capterra.com/p/110828/PayConex/) Our old solution was clunky and did not provide the level of transaction visibility we were looking for. Review Source HF Henry F. CEO Computer Software Used the software for: 2+ years ### "Terrible service - save yourself time, money, and heartache and work with someone else" November 13, 2019 3.0 After 2.5 years of processing with them and paying each fee without fail, we got cut with less than a days notice. Left our company out to dry. Terrible business model and they couldn't care less about customer experience Pros Integrated with WooCommerce and it didn't fail Cons Customer support, refund policy Totally miserable to work with on most fronts Review Source Response from BlueSnap November 14, 2019 Hi there, We are very sorry to read your review and apologize for any negative experience you had with us. At BlueSnap, our team works hard to continuously improve our communications and overall customer experience. While conducting a periodic review of your account, we saw strong indications that your account is not compliant with our merchant regulations and policies. If you'd like to further discuss the matter, please email us at social @ bluesnap dot com. Again, we are sorry for the experience you had and we hope you find a service that better fits your business needs. EM Erwyn M. Chief Accounting Officer Leisure, Travel & Tourism Used the software for: 2+ years ### "A fantastic product for payments processing." September 11, 2025 4.0 The product is easy to deploy even by none accounting professionals. It is also very effective in credit card processing and supports multi currencies. Pros The product integrates well with mobile payments systems and E-commerce. Availability of quality customer support services and multichannel currency support capabilities. Cons The software is an all in one payments management platform. Integration of the tool with digital wallets is unlimited. No dislike. Review Source Rodrigo V. Digital Marketing Specialist Marketing and Advertising Used the software for: 1-2 years ### "A new way to sell with BlueSnap" January 27, 2023 5.0 BlueSnap is an e-commerce platform that operates in our company supporting all our sales processes for some time, the tool has a great series of functions ranging from the receipt of payments to inventory control in real time that manage to greatly increase the productivity of all our sales agents and allowing to obtain greater economic benefits. Pros BlueSnap has a large number of customization options that allow our users to do the best job at the time of making the respective marketing campaigns for each product and service, managing to increase the visualizations of these in a short time. The processes of buying and receiving money are quite reliable, so far we have not had any problem in this regard, in general the tool works properly. The tool works well for any type of company, especially for medium and small companies that need to greatly enhance the advertising of their products and take it to the next level through structured campaigns based on the services offered, with a medium-high degree of difficulty for its implementation and its customer service is not as good or effective as we expected. Cons The flexibility of the reports is sometimes not what we expect and we can not edit them, we would like to have some more accurate and not so broad data on the products to get a different perspective of all sales processes that we carry on a daily basis. In its initial stages it is quite difficult to configure which requires some time and in some cases investments in third parties to be able to have the tool fully operational. Review Source Carlos Eduardo D. Digital Marketing Specialist Hospital & Health Care Used the software for: 1-2 years ### "BlueSnap is a secure and flexible solution" January 27, 2023 4.0 We have been able to thematize sales management by using BlueSnap, ensuring tax and regulatory compliance with any customer and that they feel secure in handling every action. BlueSnap simplifies payment processes with its integrated platform. We also create invoice payments immediately and securely increasing the flow of sales exponentially and significantly. Pros BlueSnap enables a secure and fast payment process for every customer, free from data breaches and data theft hacks. BlueSnap's technical documentation is almost perfect, being able to manage from the sandbox even with the large lack of features it has. With BlueSnap we prevent fraud and automate the payment of any subscription. Although it has some bugs BlueSnap is the best solution for online payments as a payment gateway. You can automate different payment processes and thus reduce the time of work being 100% sure that each transaction will be done effectively and without charging any extra fees. BlueSnap is a simple platform that has made e-commerce easier for us through ready-made solutions. Cons Sometimes there are delays in payments, it takes up to a couple of hours to be effective in our account and that makes sales become a little slow. The sandbox does not support certain cases such as simulating failures to rectify our security within the system. Finally, you should fix the IPN with GreenInvoice because not all invoices are generated correctly. Review Source Jake S. Director of Sales and Marketing Used the software for: 6-12 months ### "Makes AR sooo much easier, beyond that the CUSTOMER SERVICE IS EPIC." May 2, 2018 5.0 Pros Seamless sync with QBO Easy to create reminder profiles Removed 10 - 20 hours of AR work a week from my life. Average delinquency times have dropped significantly. WAY WAY Better then invoicesherpa, Armatic is bug free and CS is excellent. Cons They could improve the HTML editor for emails and add a clone feature for email templates, but these are not anything core to the app, just easier for setup purposes. Review Source VR Verified Reviewer Director Of Business Operations Sports Used the software for: 6-12 months ### "Quick and easy setup, dependable payment processor!" April 7, 2018 5.0 Secure, reliable, and fast payment processing! Pros The setup is easy, the processing rates are reasonable, and the customer service is very responsive. This our brought a lot of convenience to our customers! Cons There are many fixes/adjustments you can not make yourself. You have to contact customer service to void/adjust e-check payments before they deposit. However, customer service is very responsive. Review Source Nathan H. Founder & Chief Executive Officer Internet Used the software for: 6-12 months ### "When I first contacted Aromatic I was struggling to bill manually and they were the solution" January 23, 2018 5.0 Lower overhead costs and less mistakes Pros It is easy to use and scalable. It didn't take my onboarding team hours and hours to impliment like other software. They are always adding updates and features to reduce the manual time that we spend. Review Source Chris J. Owner Used the software for: Less than 6 months ### "Finally a company the works" February 15, 2018 5.0 We have only started using it about 3 months ago so its been great so far. Staff have been helpful getting questions answered and getting back to us quickly. Pros Its was very easy to get setup and a Breath of fresh air for our industry. Finally a company that can support our merchant needs here in the USA and do it at an affordable rate. Review Source MH Michelle H. Founder and Psychotherapist Mental Health Care Used the software for: 1-2 years ### "Bluesnap for business" April 5, 2025 4.0 Overall, my experience with Bluesnap has been a positive experience. Pros I like the convenience of using this for my business in getting payments quickly. Cons I have no complaints with using Bluesnap at this time. Review Source DM David M. Founder Management Consulting Used the software for: 6-12 months ### "More Functionality - Less Cost/Hassle" July 6, 2018 5.0 We've been thrilled by the service and capabilities of ARMatic. They have been able to provide functionality within Intacct which Intacct itself has not made available. When we were seeking an integration for Intacct to allow non-Intacct user employees to record payments on invoices, ARMatic gave us months of free use to try their system, and ultimately provided an exceptional service at a rate tens of thousands of dollars cheaper than Intacct's own solution. Their technical team is willing to take the time to consider needs, develop solutions, and at a fraction of the cost of other Professional Services. They are a fast growing company with mounting capabilities. If you're looking for a way to provide employees with read/write access to Intacct without the huge expense of multiple business license, look no further. ARMatic has not only created a ready made, simple solution for you to use, but they are already prepared to develop new solutions to meet your needs. I'm grateful to say I have not yet experienced any major issues with their platform. Though it's not perfectly responsive to a mobile browser, it is very usable from iOS and Android browsers making it mobile-user friendly. Pros We've been thrilled by the service and capabilities of ARMatic. They have been able to provide functionality within Intacct which Intacct itself has not made available. When we were seeking an integration for Intacct to allow non-Intacct user employees to record payments on invoices, ARMatic gave us months of free use to try their system, and ultimately provided an exceptional service at a rate tens of thousands of dollars cheaper than Intacct's own solution. Their technical team is willing to take the time to consider needs, develop solutions, and at a fraction of the cost of other Professional Services. They are a fast growing company with mounting capabilities. If you're looking for a way to provide employees with read/write access to Intacct without the huge expense of multiple business license, look no further. ARMatic has not only created a ready made, simple solution for you to use, but they are already prepared to develop new solutions to meet your needs. Cons I'm grateful to say I have not yet experienced any major issues with their platform. Though it's not perfectly responsive to a mobile browser, it is very usable from iOS and Android browsers making it mobile-user friendly. Review Source DR Dharun R. Analyst Research Used the software for: I used a free trial ### "Accounts Receivable Automation by BlueSnap" March 25, 2023 4.0 It helped me save my time by automating the manual, tedious accounts receivable task Pros Dynamic Payment routing and One click checkout are major afvantages Or BlueSnap Cons More innovations can be brought into the existing application Review Source VR Verified Reviewer Manger of Customer Success/Support Consumer Services Used the software for: 1-2 years ### "BlueSnap" March 17, 2019 3.0 Pros Clean interface. Had good functionality for refunding transactions Cons We had many issues getting American Express transactions to go through on automatic renewal. Review Source ZA Zeeshan A. Manager Fraud and Billing Computer & Network Security Used the software for: 2+ years ### "Credit Card payment alternative" November 20, 2020 4.0 Pros Bluensap can be used as alternative payment gateway. Bluesnap provides you CC and other wallets payment processing. You can easily ON and OFF the wallets. We used it for CC processing, Skrill and PaySafeCard. Also Bluesnap support good range of Credit Card processors. Cons Conversion rate of Bluesnap is low as compared to other CC processors Alternatives considered [2Checkout](https://www.capterra.com/p/79616/2Checkout/) Review Source SA Suleyman A. Pre Sales Representative Marketing and Advertising Used the software for: Less than 6 months ### "Best Alternative Payment Gateway for merchants living in 3rd countries " March 9, 2018 4.0 Pros After making a lot of research about this company I decided to give it a shot.The biggest reason for choosing Bluesnap was their less difficult approval system and 3 months free trial.This is enough time that you can make your e-commerce business top-notch. Cons If you are new to the business and have not registered whether a store in the marketplace or business entity in any organized form then you will be required to do so.Bluesnap is so strict about verification process and doesn't let beginners use its service. Review Source DD Dean D. Founder/Owner Used the software for: Less than 6 months ### "The set up with WooCommerce was not as easy as expected. You need significant coding knowledge" February 28, 2018 4.0 Pros It is reliable. The Functionality is very robust. Quality merchant processor with huge potential to be a forerunner in the segments of ecommerce and pos systems. Cons Not enough streamlined natively compatible integrations available. Example, BlueSnap should stay ahead of the competition by offering more streamlined integrations with QuickBooks Zapier etc. E-Commerce and pos systems need flexibility with other software and apps to stay relevant in a digital world. Review Source AJ Arafat J. Owner Retail Used the software for: Less than 6 months ### "Good service and customer support" February 19, 2018 5.0 Support many countries to get paid in many payment methods. That really helps. Pros Varieties way of integrations. One of the main reason I use BlueSnap is its inline integrations that allow our customer checkout smoothly without leaving our website. Cons PayOut time. BlueSnap holds money for long and payout schedule is too long. Business like eCommerce who need to pay supplier get some issues for this. Payout schedule needs to little shorter hold time. Review Source BA Bnaya A. Administrator International Trade and Development Used the software for: Less than 6 months ### "Outstanding customer service" February 19, 2018 5.0 Very good credit services with excellent service and technical support! Pros I loved the customer service. He helped me to install the system on our site. The service is fast and very professional. Cons A little complicated, you have to know the system to work with.. I recommend that software developers make a slightly simpler system. But when you know the system it is very fun to work with! Total, highly recommended! Review Source JD James D. COO Financial Services Used the software for: Less than 6 months ### "Seamless setup process, excellent customer support" December 19, 2020 5.0 Excellent customer service in our experience so far. Pros The account establishment process was automated and seamless and our account was approved within 48 hours. The user interface with the platform is modern, logical and easy to use. Cons So far I have nothing to complain about the BlueSnap system. Reason for choosing BlueSnap Due to delays on setup and service. Review Source TT Thor T. Business Owner Retail Used the software for: Less than 6 months ### "Great!!" June 5, 2019 5.0 Very good customer support. Quick transfer. We receive payment and refund confirmations immediately after those have been executed. Pros Most of it! Nothing negative to say at this stage. Have just started looking into the Market Place concept. Cons Nothing so far, but waiting on POS terminals. Review Source DY Dula Y. Owner Used the software for: Less than 6 months ### "I'm a Shopify user. The Integration with BlueSnap has been relatively simple." February 19, 2018 4.0 Pros BlueSnap provided me with a good solution which allows me to charge clients' cards (the vast majority of my clients are in the States, while my business is registered in Israel) Cons The transaction fees are a little high (though not outrageous) when you need to pay both the Shopify fees as well as BlueSnap's fees (as I do) . Review Source GT Gabriel T. Manager Utilities Used the software for: Less than 6 months ### "Good payment processor" December 11, 2018 5.0 thanks to the great customer support, my integration have been fast and easy Pros Great customer support, many payment options and features Cons documentation could be more complete for beginners (more code samples in popular languages such as php) Review Source SS Sagi S. Marketing manager Used the software for: Less than 6 months ### "Supports Israeli Credit Cards with Bigcommerce. We were lucky to find you BlueSnap! " February 19, 2018 5.0 Pros Simple and great service. The tech guys helped us really fast. Your customer support is very good. Cons I should have find you long time ago. Maybe you can upgrade your theme to a more updated one. It could be nicer. Review Source ND Nick D. Used the software for: ### "Great product fixing a real issue = cashflow!" December 7, 2016 5.0 Armatic has been great in providing an easy to use, fully automated solution to address the ongoing problems we run into in operating a subscription based business. Monthly declines quickly build up and create issues with cash flow and up until now, the only answer has been to pay someone to follow up and resolve these issues. Now with an actual system/process in place, we are more efficient, organized and proactive with how these accounts are handled. 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