# Avanan Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Avanan the right Email Security solution for you? Explore 51 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/170001/Avanan-Cloud-Security-Platform/reviews

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Avanan

4.8 (51)

[View alternatives](https://www.capterra.com/p/170001/Avanan-Cloud-Security-Platform/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Avanan

Ease of use

4.8

Customer Service

4.7

## Pros and Cons in Reviews

JB

Jeff B

Senior Technology SpecialistInsurance, 11 - 50 employeesUsed the software for: Less than 6 months.

“Harmony has been a great investment that makes us safer & reduces the amount of time responding to phishing emails.“

June 27, 2024

JB

Jeff B

Senior Technology SpecialistInsurance, 11 - 50 employeesUsed the software for: Less than 6 months.

“We implemented the strictest security policies possible with Microsoft Defender, wrote over a dozen Exchange rules to catch phishing emails, & more but it did not stop the increase in phishing emails which led us to search for a new anti phishing solution.“

June 27, 2024

Maureen K

Assistant Dean Higher Education, 51 - 200 employeesUsed the software for: More than 2 years.

“Avanan scans and drtects harmful elements in real time, thid feature is awesome, maximum protection, protects from threats before they hit my email inbox.“

December 6, 2022

PE

Patrick E

IT Security ManagerHospital & Health Care, 501 - 1,000 employeesUsed the software for: More than 2 years.

“There are a few predefined integrations but which I do not use.“

January 13, 2023

BS

Bryson S

Systems AdministratorConstruction, 51 - 200 employeesUsed the software for: Less than 6 months.

“very easy setup, hands on support, does a good job“

August 8, 2024

GG

Gabriel G

Assistant Director of TechnologyEducation Management, 201 - 500 employeesUsed the software for: 1-2 years.

“There are very rare instances where I will get a phishing email that bypasses their engine, but after reporting it to Avanan's support team, they submit these particular emails into their algorithm to prevent those emails from rearing their ugly heads again.“

November 17, 2020

JB

John B

Systems Engineering - Security & VirtualizationTelecommunications, 51 - 200 employeesUsed the software for: 1-2 years.

“The interface is very straight-forward, and allows you access to powerful features out of the gate such as rules-based policies that can be changed per mailbox; I really like being able to create custom queries, save those queries and then use them to check on emails and how the policies are dealing with them.“

November 6, 2020

NS

Nick S

Vice President of IT and SecurityInformation Services, 201 - 500 employeesUsed the software for: 6-12 months.

“It was getting to be too much to manage, knowing that if one user clicks a bad link, it could results in a security incident. While we provide continual security awareness training, I'd MUCH rather prevent them from receiving the emails to begin with and have to think about how to respond to them. Since we implemented Avanan, we have only had a handful of emails that users have requested to be released from quarantine.“

November 23, 2020

## Showing most helpful reviews

Showing 1-25 of 51 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Travis B.  
Head of Cyber Security  
Automotive  
Used the software for: 2+ years

### "Cant Get Any Better"

November 20, 2020

5.0

Overall using Avanan has been beneficial to my organization eliminating spam and notable Phishing attempts fast.

Pros

The product is super easy to use, it is very informative and reactive in terms of triage and trauma.

Cons

I wish they had a cell phone app for readiness.

Switched from

[Proofpoint Email Protection](https://www.capterra.com/p/175873/Proofpoint-Email-Protection/)

I hate the previous product, did not meet the requirements my organization was looking for.

Review Source

BS

Bryson S.  
Systems Administrator  
Construction  
Used the software for: Less than 6 months

### "Avanan is amazing"

August 8, 2024

5.0

Avanan has been great for our organization, it has significantly reduced the spam and malicious emails coming through.

Pros

very easy setup, hands on support, does a good job

Cons

I currently have no cons when it comes to Avanan

Switched from

[Proofpoint Email Protection](https://www.capterra.com/p/175873/Proofpoint-Email-Protection/)

We initially switched due to migrating to 365.

Review Source

JS

JACOB S.  
Information Security Analyst  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Email Security that works"

December 18, 2019

3.0

Pros

Avanan catches most spam before the end user gets a chance to see it. The whitelist and blacklist rules are fast and easy to set up on the fly.

Cons

Querying for emails can be clunky. Certain times it simply won't produce results though I'm sure I have the correct flags set.

Review Source

JB

Jeff B.  
Senior Technology Specialist  
Insurance  
Used the software for: Less than 6 months

### "Must have, game changing anti phishing software"

June 27, 2024

5.0

Our company had seen an exponential increase in the number of phishing emails getting to people's inboxes. We implemented the strictest security policies possible with Microsoft Defender, wrote over a dozen Exchange rules to catch phishing emails, & more but it did not stop the increase in phishing emails which led us to search for a new anti phishing solution. Harmony had the best reviews & within a day of activating it we could see why as the phishign emails stopped. Overally we have seen a 94% decrease in phishing emails & all that was for an extremely affordable cost. Harmony has been a great investment that makes us safer & reduces the amount of time responding to phishing emails.

Pros

Harmony reduced the number of phishing emails getting to our inboxes by 94%. On top of that there are very few false positives quarantined. The support & training from the Checkpoint team has been excellent. The product has required very little ongoing work to maintain after initial setup

Cons

There is no downside in the functionality.

Reason for choosing Avanan

Better reviews than Barracuda on all review sites

Switched from

[Microsoft Defender for Office 365](https://www.capterra.com/p/219685/Microsoft-Defender-for-Office-365/)

We faced an exponential increase in phishing emails despite implementing the strictest possible measures in Microsoft Defender & Microsoft Exchange Rules

Review Source

OS

Omar S.  
IT Technician  
Plastics  
Used the software for: Less than 6 months

### "Avanan: Best in Class Customer Service, Products, and Features"

December 17, 2019

5.0

Before Avanan, we had no additional security for our Office 365 environment. Avanan was an option that was easily implemented and immediately started producing results with phishing and malware hits. The amount of stuff that Avanan has caught for us makes me wonder how much stuff was getting through before with the standard O365 protection and ATP. The major benefit to us as a company was protecting us from phishing, malware, or ransomware threats. This allows us to keep our business continuity without interruption. I recommend looking at Avanan in consideration for your Office 365 platform. It is an understatement to say the program is easy to use, and it powerful and useful. I have had a near perfect level of accuracy when it comes to hits on malicious emails. I will absolutely be using them again if I were to ever move to a different job or company.

Pros

The program installed pretty much instantly with zero interference to our Office 365 Environment. The program itself is very robust and has a lot of cool features and they continue to add more as each update comes out. It has a very clean and intuitive user interface and it very easy to pick up on everything after your initial training session. There is also a level of customization to the menus and to the interfaces. When creating custom queries there are hundreds of options and it will take time and practice to learn them all. However, you can submit any question to the customer support team, and they will answer anything you throw at them and help you understand. I also like that it is API based. It works in conjunction with the standard office 365 security features, instead of replacing them and rendering them useless, like the other popular solutions on the market. This makes for a faster and more efficient experience in my opinion and from what I have seen.

Cons

I honestly can't think of any major dislikes or complaints. Any time I have had any issues or questions, I have been able to get it resolved or I have been able to get an answer form the support team.

Alternatives considered

[Proofpoint Email Protection](https://www.capterra.com/p/175873/Proofpoint-Email-Protection/)[MimeCast Email Security](https://www.capterra.com/p/119826/MimeCast-Email-Security/)

Reason for choosing Avanan

I chose Avanan because of the affordable pricing Not only was it low cost, but it was a very strong performing product with several powerful features. It is also easy to use and implementation was near instant. I liked that it is API based and works inline with any existing security as opposed to circumventing the base Office 365 security features and ATP.

Review Source

SG

Sean G.  
Asst. Network Admin  
Logistics and Supply Chain  
Used the software for: 1-2 years

### "Game changing email security and mitigation!"

November 11, 2020

5.0

Overall experience is that we are very pleased with this product. It's rarely problematic and we have no issues getting responses and results from their tech support. Our business lives in emails, so getting safe but timely emails is critical to our business. Having Avanan assist us on the human side with their team of professionals takes the pressure from me to manage quarantined and reported emails. Avanan does it all for me. DLP has also been well automated. Our current setup warns and gate-checks any outbound PII and PCI, automatically forcing EUs to think twice before divulging sensitive data. At a management level, I can easily keep an eye out for possibly leaks.

Pros

It is fairly intuitive to use, integration was well supported and they are responsive and communicative when it matters. In a business such as ours that relies on email, this product cuts down on the noise a great deal, allowing us to focus more on business. Support is extremely responsive and they seem very focused on pleasing their customers. The system is swift to pass through data, so we see very little to no degradation of email delivery speeds. The management of questionable emails or DLP is easily decided by end users, almost in real time or by IT management - depending on your easily customizable setup.

Cons

Avanan has still not implemented the ability to simply block by TLD extension, such as .jp or .cn . Their UI can be a little unwieldly at times, but that said they are keen on improving their product and very responsive to user feedback.

Alternatives considered

[Forcepoint DLP](https://www.capterra.com/p/170409/Forcepoint-DLP/)[MimeCast Email Security](https://www.capterra.com/p/119826/MimeCast-Email-Security/)

Reason for choosing Avanan

Avanan made a compelling case for their product and - more importantly - followed through on their promises.

Review Source

JB

John B.  
Systems Engineering - Security & Virtualization  
Telecommunications  
Used the software for: 1-2 years

### "Avanan: Takes some time to dial in, but once done, Whoooa Moma!"

November 6, 2020

5.0

The interface is very straight-forward, and allows you access to powerful features out of the gate such as rules-based policies that can be changed per mailbox; I really like being able to create custom queries, save those queries and then use them to check on emails and how the policies are dealing with them. I'm also a large fan of how I can change an email and release or quarantine and email that is mistakenly released. Before I'd have to go and use PowerShell scripts I wrote to deal with all of these tasks and that takes forever. Login Events, analytics, and the ability to inspect email in the cloud without having to download are all killer-app functionality that is implemented flawlessly. When I've run into issues, Support has been very quick to respond and as such, even the Tech Support Manager has gotten on calls with us to support us, and make sure all is dialed in as well as possible and tuned for us. All in all, I can't rave more about Avanan. Better price-point then competitors and much much easier to work with. If you want to be able to implement in under 15 minutes, THIS is the platform for your business.

Pros

Avanan took legitimately less than 10 minutes to set up for our trial, and hooking it into Office365 was easy and straight-forward. Unlike competitive products that we looked at that have intermediaries that can be snooped and then gamed by Threat Actors, there is no outward signal to the "Bad Guys" that you are deploying Avanan.

Cons

Tuning will take a little bit of time, but this is the "Nature of the Beast" in Security.

Alternatives considered

[Proofpoint Email Protection](https://www.capterra.com/p/175873/Proofpoint-Email-Protection/)[MimeCast Email Security](https://www.capterra.com/p/119826/MimeCast-Email-Security/)

Reason for choosing Avanan

Cost, ease of use and security that was inline instead of replacement

Review Source

RG

Rick G.  
I.T Manager  
Accounting  
Used the software for: 2+ years

### "Avanan - Game Changer"

November 6, 2020

5.0

Avanan has been a game changer, we are an Accounting firm that has documents flying around all day when not being used via portal. We have clients/ contacts that are regularly compromised and we have been recipients of phishing / malware injected emails that have been stopped by Avanan. It is the best platform I have used in my 20 year I.T career.

Pros

Game changing setup being behind Office 365 without having to change MX records or disable / bypass using the security tools with Office 365. Think of it as adding a bigger turbo to your car, bolt on and go! Detonating attachments in cloud, amazing phishing engine, and extremely easy to setup and use. Less than 30 mins to setup.

Cons

I have had zero bad experiences or poor experience with anyone from Avanan's team or the product.

Alternatives considered

[MimeCast Email Security](https://www.capterra.com/p/119826/MimeCast-Email-Security/)

Reason for choosing Avanan

Not having to bypass Office 365 security, ease of use and setup, no DNS MX record change, detonation of attachments and scanning of links. Back in 2016, these tools were unheard of.

Review Source

gZ

george Z.  
Sr Virtualization Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "Avanan Highly Recommended"

December 17, 2019

4.0

We've had great success using Avanan as one of our security layers for email. The fact that Avanan sits infront of Microsoft ATP filter is great as it gives us capabilities that other security solutions can't offer. We've also found that ATP, Proofpoint, and Mimecast don't capture everything, and it's great to increase our security posture by layering different solutions to work in tadem, and Avanan is a great addition

Pros

The modular "a la carte" design and ability to choose between multiple security vendors to suit the organization's needs while providing an effective security layer to one of the largest attack vectors today - email.

Cons

The web gui is not very intuitive and can be a little tricky to drill into at times

Alternatives considered

[Proofpoint Email Protection](https://www.capterra.com/p/175873/Proofpoint-Email-Protection/)[Mimecast Cloud Archive](https://www.capterra.com/p/168613/Email-Archive/)

Reason for choosing Avanan

We trialed many security products and during our testing we had great results with Avanan, especially since it's inline with O365

Review Source

PE

Patrick E.  
IT Security Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "Very Effective Email Security Solution"

January 13, 2023

5.0

Very good. POC was easy to setup and insightful. The product works well.

Pros

The solution is very simple to setup and works based on API integration rather than MX records. This means testing and setting up is a breeze.This solution has proved to be almost a set and forget type solution. Reducing almost 90% of our phishing attacks without much manual intervention needed.

Cons

I would like some of the SIEM integrations to work a bit better. There are a few predefined integrations but which I do not use.

Alternatives considered

[Graphus](https://www.capterra.com/p/219920/Graphus/)[Darktrace](https://www.capterra.com/p/168955/Darktrace/)[MimeCast Email Security](https://www.capterra.com/p/119826/MimeCast-Email-Security/)[Proofpact](https://www.capterra.com/p/268595/Proofpact/)

Reason for choosing Avanan

It fit the criteria of being an API based solution instead of gateway based. It also was the solution requiring the least amount of ongoing administration.

Review Source

MR

Mohammed R.  
Lead Technical Consultant  
Information Technology and Services  
Used the software for: 2+ years

### "Avanan - The World's leading Email Security Solution"

November 5, 2020

5.0

Pros

The Software is highly rich in functions, features & my experience deploying this Software has really helped the Customer to prevent their emails from bad actors.

Cons

I don't see any Cons to comment, it's a best software

Review Source

VK

Victor K.  
IT Support  
Architecture & Planning  
Used the software for: 1-2 years

### "The interface experience is fantastic. "

December 17, 2019

5.0

We have a clear portal to see where our users are logging in. This makes finding suspicious activity very easy. Drilling down phishing attacks is the most important part of our security. As well as finding where are users are logging in and seeing suspicious activity.

Pros

The interface functions are fantastic. This makes drilling down issues a breeze. The map function is incredibly useful. Overall a perfect portal.This makes finding suspicious activity very easy. I love that we can make the phishing attacks come up as a whole and drill down to why we are being targeted. We can then take action before we get to a place of harm for our systems.

Cons

There is really not much I dislike. Everything works just as I could imagine. The quarantine function would be helpful but that is not a part of our portal at the moment. When we get to the place for integration we will then make that happen but for now everything is fantastic.

Review Source

DH

David H.  
CIO  
Information Technology and Services  
Used the software for: 1-2 years

### "Extremely effective."

November 2, 2020

5.0

Brilliant; love the product; can't recommend it highly enough.

Pros

Really easy to implement; the support team are great and the volume of spam/phishing dropped from dozens per day to 0 for months on end.

Cons

Every so often we'll get a few that slip past the filters; but rarely - every 2-3 months and only a couple; but we raise this with their support team and it all goes away again.

Reason for choosing Avanan

Licencing; Avanan provided us per user per month pricing.

Review Source

Victoria M.  
Content Creator  
Information Technology and Services  
Used the software for: Less than 6 months

### "Awesome!"

October 11, 2021

4.0

Pros

The setup of this product was quite easy and quick; in no time, we were ready to go. It was also extremely easy to integrate other email domains as the software supports multiple email domains. I'm just a user of this software but I found that searching for emails is very easy, and you can take action on them very easily. To protect you from viruses, all attachments will be scanned, and you get customizable email options that help protect you from spam and phishing.

Cons

This is a relatively new product and so, we are still testing it. So far, we have found out that you have to request updates if there are features you would like.

Review Source

PE

Patrick E.  
Senior Systems Engineer  
Education Management  
Used the software for: 2+ years

### "Outstanding Email Protection"

November 12, 2020

5.0

They have outstanding support when we've needed it and the UI is simple to use yet very powerful.

Pros

Avanan combines a high degree of security with great ease of use. In an age where email is the primary attack vector for malicious activity, Avanan is a vital tool for our overall security.

Cons

Early versions of the console were a little slow at times, but they have made significant improvements lately

Review Source

RP

Rose P.  
IT Security Admin  
Food & Beverages  
Used the software for: 6-12 months

### "Better than Microsoft ATP"

November 12, 2020

4.0

Our users are no longer getting emails that contains viruses, or malware, or malicious links. I only had a few cases where an email was suspected as spam but was legitimate.

Pros

I really like how easy AVANAN is to use. I am one of the users in the company that is tasked with verifying what is blocked, creating reports, and identifying and resolving issues. It's so simple to find emails that were accidentally misclassified and restore them.

Cons

I see no cons with AVANAN so far. It has blocked nearly all of the spam I used to see. I myself get 0!!

Review Source

VR

Verified Reviewer  
IT  
Education Management  
Used the software for: Less than 6 months

### "Easy to set, easy to use"

November 16, 2020

4.0

Pros

Sets up in 5 minutes, easy to use, scans all of email even internal, onenote and Teams.

Cons

Little expensive, could be better at spam blocking.

Review Source

Godwin M.  
Statistical Analyst  
Banking  
Used the software for: 2+ years

### "Secure Your Email With Avanan"

August 19, 2023

5.0

We are using the tool to settle our score when it comes to email security. The tool gives us a chance to avoid and keep away the spyware, ransomware and malware. We are also able to avoid email spaming

Pros

The best festure with the tool is the strong firewall gateway that helps to block and eliminate any patential threat. With the tool you are able to achieve a cyber attack free workplace. The tool is also easy to use and customize. Integration with third party applications has no single challenge.

Cons

The only challenge with the tool is the cost of aquisation. Everything else about the tool is adirmeable.

Review Source

GG

Gabriel G.  
Assistant Director of Technology  
Education Management  
Used the software for: 1-2 years

### "Eradicate phishing emails and track suspicious login activity all in one platform"

November 17, 2020

5.0

We had an ongoing issue with phishing emails bypassing Office 365 filters and transport rules and a number of our staff would click on these phishing emails and subsequently have their accounts compromised. This has been virtually eradicated since we have been on the Avanan platform. With so many platforms to deal with, we're happy that anti-phishing has become almost a set it and forget it process.

Pros

My initial impression with Avanan was fantastic as I was able to get fully provisioned on their platform within 24 hours. We first started with a trial/POC that gave us insight on how the service would work; we decided to initially go with the service for a year. We have been very pleased with the results. The service detects virtually all phishing attempts and quarantines the email. We set up several policies in an intuitive manner to deal with certain types of email. We also have the ability to get alerted on anamolies that Avanan detects as well as being able to delete a particular email out of all mailboxes. But those outstanding features take a backseat to their support team. I measure a company's competency and confidence in their product by how good their support team is, and I have to say they are amazing. They respond to my initial inquiry within a few hours typically; their support team is very knowledgeable and kind and willing to explain what process they are going through to resolve an issue. You can have every confidence that if there is an issue on the platform or a particular licensed feature you want to configure, the Avanan team will get you up and running quickly and professionally.

Cons

Nothing really comes to mind. There are very rare instances where I will get a phishing email that bypasses their engine, but after reporting it to Avanan's support team, they submit these particular emails into their algorithm to prevent those emails from rearing their ugly heads again.

Review Source

Maureen K.  
Assistant Dean  
Higher Education  
Used the software for: 2+ years

### "Protect your emails with Avanan,every business needs this tool "

December 6, 2022

5.0

Pros

Avanan makes sure the emails are secure from phishing and hackers. Its very easy to set up. Avanan scans and drtects harmful elements in real time, thid feature is awesome, maximum protection, protects from threats before they hit my email inbox. I get a report like how many emails have been blocked, harmful elements blocked etc. The dashboard is well organized. Good integration with Gsuite. Cloud storage.

Cons

Its a great tool to protect sensitive data, and emails. Everyone needs this tool since online phishing is on a very high rate. Keep secure with Avanan

Review Source

AP

Aaron P.  
IT Manager  
Automotive  
Used the software for: 1-2 years

### "Avanan Email Security is Awesome!"

November 12, 2020

5.0

I love Avanan. We have had no issues with their service. The few false positives we get are reviewed and allowed. There aren't any issues that require constant support. Everyone I've talked to at Avanan, from the sales rep to the support guys have all been very helpful and able to help me out.

Pros

Avanan was easy to setup. An onboarding specialist walks you through the process and helps configure the settings that you need. Avanan is very affordable. And best of all, it stops all phishing and malicious emails from getting through to my users. We have not had a security issue since implementing it. Before Avanan, we were getting hundreds of phishing, malicious and scam emails a day. Now they are all caught by Avanan's filters and my users don't see any of them. I no longer worry about someone getting their credentials stolen or clicking on a link they weren't supposed to through email.

Cons

Nothing. It just works. And if you need support for something, they respond via email within minutes. Excellent service!

Reason for choosing Avanan

I first heard of Avanan at a security tradeshow. There were other products I was interested in that added security to our email. But I didn't know of any solutions that did what Avanan did at that cost. So it was the only choice for me and I don't regret it.

Review Source

JC

Juan C.  
Systems Support Analyst  
Construction  
Used the software for: 2+ years

### "Avanan Works"

November 24, 2020

4.0

We are solving a lot of our phishing and email malware problems. I use it on a daily basis and can definitely see it blocking harmful content that would otherwise end up on our users' mailboxes.

Pros

What I like most is the ease of use and support. It is fairly easy for me to find something in the Dashboard and when I do have a question or require support, Avanan's team is quick to answer. I also like that you can add or remove security services. The ones available are reputable ones.

Cons

The only thing I wish Avanan could do is strip emails from our users' mailboxes in the event a bad email made it through to multiple users. It would just make it quicker to prevent them from seeing it. Avanan does, however, have the ability to quarantine emails in groups so that is a good work around that.

Reason for choosing Avanan

Avanan integrated very well with our G-Suite infrastructure, it was easy to deploy, support is great, and their team checks up on us often to ensure we as customers have our questions answered and to inform us of new features that they are rolling out.

Review Source

NS

Nick S.  
Vice President of IT and Security  
Information Services  
Used the software for: 6-12 months

### "Advanced email security done right!"

November 23, 2020

5.0

We had been experiencing a large number of phishing attempts for a long time, but once COVID-19 hit, those attempts increased significantly in number. It was getting to be too much to manage, knowing that if one user clicks a bad link, it could results in a security incident. While we provide continual security awareness training, I'd MUCH rather prevent them from receiving the emails to begin with and have to think about how to respond to them. Since we implemented Avanan, we have only had a handful of emails that users have requested to be released from quarantine. Our administrative burden has been significantly reduced. It just woks.

Pros

Avanan is almost too good to be true. It literally takes just minutes to install, it learns quickly, and it has effectively reduced my team's time dealing with responding to phishing attempts by near 90%. It was shocking to see truly how many email threats make it through O365's "filtering". Avanan helps me sleep better at night. What more can you ask than that?

Cons

My only dislike is, honestly, that I didn't learn about Avanan sooner.

Switched from

[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)

Office 365's filtering let an alarming amount of harmful emails through to end users

Review Source

WY

William Y.  
Senior Support Specialist  
Computer & Network Security  
Used the software for: 2+ years

### "A Great Produt for its Value"

November 11, 2020

5.0

Overall, my experience has been very positive. The support is great and again they have a habit of listening and making changes.

Pros

I very much enjoy how the application is API based instead of working as a MX record. This can complicate things and makes it easy when needed to bypass and just have e-mail sent out directly to users should issues arise. (Instead of having to wait for MX records to be changed.) The interface is well-made and fairly intuitive and Avanan has a good habit of taking advise when issues or delays are noticed when using there interface.

Cons

The whitelist does not always work. Users receiving messages from multiple domains with the same name have a habit of getting caught even when whitelisted.

Alternatives considered

[CanIt-PRO](https://www.capterra.com/p/57730/CanIt-PRO/)

Review Source

SB

Steve B.  
IT Manager  
Warehousing  
Used the software for: 1-2 years

### "Email filtering that works - Avanan"

November 18, 2020

5.0

Well if you want to discuss the implementation... it was less than 5 minutes and closer to 3 minutes to setup. My systems will continue to learn over time with the AI capabilities but, in general, it is a service which is what I expect to pay for and not have to do the work for the solution.

Pros

I would have to say the simplicity of use is the "most liked". I do not want a solution which I have to babysit or maintain. I wanted a solution which works out-of-the-box and continues to protect. That is Avanan.

Cons

Overall there is nothing which comes to mind, as "like least", as the solution is much easier to operate and more accurate than my prior solution.

Switched from

[MimeCast Email Security](https://www.capterra.com/p/119826/MimeCast-Email-Security/)

Mimecast, although another good solution, it was overly complicated and required too much maintenance. In addition, the cost were much higher for the software and team required to support it.

Review Source

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