# Page 28 | ManageEngine Endpoint Central Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 28 - Is ManageEngine Endpoint Central the right Patch Management solution for you? Explore 1462 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/reviews

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ManageEngine Endpoint Central

4.6 (1462)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 30th, 2026

# Page 28 - Reviews of ManageEngine Endpoint Central

## Showing most helpful reviews

Showing 676-700 of 1462 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

YA

Yury A.  
Administrator  
Information Technology and Services  
Used the software for: I used a free trial

### "Powerful solution"

March 7, 2024

5.0

I'm using it for: - Providing reports on the company's equipment, installed software, etc; - Remote assistance to employees using internal functions of the platform; - Supports endpoint security through the ability to install security patches; - Remote program update.

Pros

\- We like that this product gives us large set of feqtures to manage corporate devices such as application deployment, security management, creating reports and remote troubleshooting; - Support for all popular using operating systems: Windows, macOS, Linux, iOS and Android; - The platform can automate security patching tasks and enforces security policies, simplifying the work of administrators and improving device security; - Our Information Security Group is very satisfied of your product because of big abmount of usefull reprots, that give them information about infrastructure condition; - Available Cloud solution, because this product has cloud solution it's easier to maintain and deploy it.

Cons

\- Integration with a company's existing IT infrastructure and third-party applications is a complex task that requires additional planning and customization; - Performance issues when dealing with a large number of endpoints; - Some features don't work the way we expect them to; - Some instructions are not up to date, which leads to spending additional time for learning how to use powerful features; - Service has difficulties in recognizing new devices. There is not enough information about the device owner at the approval stage of a new agent installation. And we would like to get an email notification of such an event.

Alternatives considered

[Scalefusion](https://www.capterra.com/p/156745/MobiLock-Pro/)[Workspace ONE](https://www.capterra.com/p/206931/VMware/)[Microsoft Intune](https://www.capterra.com/p/230703/Microsoft-Endpoint-Manager-MEM/)

Reason for choosing ManageEngine Endpoint Central

It is a more powerful solution compared to other solutions

Review Source

DS

Dimas S.  
Project Manager  
Information Technology and Services  
Used the software for: Less than 6 months

### "A good product, and I will recommend it to my clients"

May 8, 2024

5.0

Pros

For overall, ManageEngine Endpoint Central is excellent with an affordable price compared to others. This product greatly assists us in managing all endpoints. We also use Service Desk Plus, which further helps us manage our assets.

Cons

In integrating with IT infrastructure, it takes considerable time for companies that use many third-party applications.

Review Source

JM

James M.  
IT Director  
Hospital & Health Care  
Used the software for: 1-2 years

### "Great End Point Management Tool"

May 8, 2024

5.0

Pros

Love the ease of deployment and the patch mgmt.

Cons

Support can be difficult, certain features are for on premise only.

Review Source

PM

Paul M.  
IT Manager  
Financial Services  
Used the software for: 2+ years

### "Manage Engine Saves Time!!"

April 23, 2024

4.0

I give this product 4 out of 5 stars. Definitely a great tool in the IT Dept. toolbox.

Pros

Automatic deployment of critical patches

Cons

The cost is a little high especially if your a small buisness

Review Source

GM

George M.  
Director of IT  
Law Practice  
Used the software for: 1-2 years

### "Endpoint Central for in house IT managment"

November 21, 2023

5.0

It was a great experience. I love how they trust that their product and the support during the trial edition will sell it. They also engage regularly to make sure you are happy and if you have any questions.

Pros

Easy of setup 30 Day Trial Overall cost All the features Quick access to support

Cons

Its hard to fully understand the differences between the editions

Alternatives considered

[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)

Reason for choosing ManageEngine Endpoint Central

Ease of use Cost Free trial Access to support during Trial Unrestricted Trial

Switched from

[ConnectWise Automate](https://www.capterra.com/p/142789/ConnectWise-Automate/)

Leaving MSP that used this product. I did not like Automate as a product so we did not consider standing up our own instance.

Review Source

AW

Austin W.  
Desktop Support Specialist  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "EPC Review"

May 2, 2024

5.0

Pros

It integrates very well with all the other Manage Engine products we use.

Cons

The support does not always seem to have the answer and when they need to collect logs they usually take a while to get back to you or you have to follow up with them to get them to answer you.

Review Source

kP

kannan P.  
IT Support Engineer  
Government Relations  
Used the software for: 2+ years

### "Comprehensive and efficient tool"

August 16, 2023

4.0

Simple to install with user friendly that well works on the cloud and it offers many useful capabilities including patching management and software deployment.

Pros

Tool has been huge assistant to us in teams of IT and would strongly recommended to large IT Team their located in different locations.

Cons

some features difficult to customize while we looking for some reports.

Review Source

GB

Gary B.  
Group IT Manager  
Mechanical or Industrial Engineering  
Used the software for: 6-12 months

### "Endpoint Central, that one place to go to review and manage your estate."

November 10, 2023

5.0

From testing with a pilot to deploying and using on a daily basis, Endpoint Central has been the correct choice for us. Backed up by responsive and dedicated support specialists Endpoint Central has allowed us to maintain our estate and keep current and secure.

Pros

Our challenge was to aim for Cyber Security Essentials. In order to do this, we needed to have clear visibility of our estate and its status. Endpoint Central and its tools, allowed us to gather all computer assets and easily display a dashboard of the current status. This then allowed us to plan corrective actions. Easy deployment of the agent along with scheduled and controlled windows update patches have been great features to have.

Cons

Because of the features and wealth of data in Endpoint Central its sometime a little difficult to find the best practice on implementation , however the excellent support team have been fantastic in supporting this.

Review Source

AK

Ajay K.  
Project Lead  
Information Technology and Services  
Used the software for: 2+ years

### "Endpoint Central: A Decade of Simplified Operations and Lightning-Fast Problem Resolution"

September 17, 2023

5.0

Our journey with this product began back in 2012, and over the years, we've had the opportunity to explore and evaluate various alternatives in the market. However, our experience with this particular product has consistently set it apart from the competition, making it a standout choice for our needs.One of the key factors that have kept us loyal to this product is its consistent performance and reliability. Since our initial adoption, it has proven to be a robust and dependable solution, meeting our requirements effectively. Its track record of reliability has translated into fewer disruptions in our operations, ultimately saving us time and resources.Moreover, the product's continuous evolution and commitment to staying up-to-date with industry trends have been impressive. We've witnessed it adapt and incorporate new features and technologies, ensuring that it remains relevant and capable of addressing our evolving needs.The level of support and responsiveness from the product's team has also played a significant role in our satisfaction. Whenever we've encountered challenges or needed assistance, the support team has been quick to respond and resolve issues, reaffirming our confidence in the product.In summary, our decision to stick with this product since 2012 has been driven by its consistent performance, adaptability, and the excellent support we've received. It has proven time and again to be the right choice for our organization, and we look forward to contin

Pros

Over the past decade, my experience with this product has been nothing short of exceptional. Its versatility in handling tasks such as Asset Management, Software Deployment, Mobile Device Management (MDM), and Patch Management has been invaluable to me and my organization. The standout aspect of this product is its array of excellent features, which not only simplify complex operations but also enhance their efficiency.One remarkable attribute is the user-friendly interface. It ensures that even newcomers to the organization, like my recently onboarded team, can swiftly grasp how to utilize the product effectively. This ease of adoption has not only expedited our workflow but has also reduced training overhead significantly. It's a testament to the product's design and commitment to user-friendliness, which has consistently delivered positive outcomes over the years.

Cons

This product stands out for its exceptional simplicity, which significantly enhances the efficiency of our day-to-day operations. Its straightforward design and intuitive interface make it a breeze to navigate and utilize effectively. Whether it's handling Asset Management, Software Deployment, Mobile Device Management (MDM), or Patch Management, the user-friendly nature of this product ensures that even those with minimal prior experience can quickly adapt and contribute to our tasks.One of the most remarkable aspects of this product is its impressive problem resolution capabilities. Time and again, we've experienced the benefit of swift issue resolution, often witnessing problems resolved within a single day. This rapid response not only minimizes downtime but also boosts our overall productivity. It speaks volumes about the product's reliability and the dedication of the support or maintenance team behind it.The combination of user-friendliness and rapid issue resolution has made our experience with this product highly satisfactory. It has become an integral part of our operations, providing us with the confidence that our tasks will run smoothly, and any hiccups will be promptly addressed. Overall, this product's straightforwardness and effective support have significantly contributed to our organization's success and efficiency.

Alternatives considered

[ServiceNow Customer Service Management](https://www.capterra.com/p/225960/ServiceNow-Customer-Service-Management/)

Reason for choosing ManageEngine Endpoint Central

Cost effective , Easy in operation, overall good feature and services , good support

Review Source

RM

Reed M.  
IT Manager  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Endpoint Central - Your One Stop Tool for Remote Monitoring Management and More!"

August 29, 2023

5.0

We were looking for a solution that would allow us to deliver at the highest level from an ITSM standpoint. A few solutions were considered, however, EC checked all of the boxes in what we were looking for:1) SaaS solution that would allow us to manage our endpoints from a single pane of glass2) Centralized tool to automate patch management and gain an idea of which endpoints are missing patches3) Ability to automate software installs and image endpoint OS4) Mansge all assets - hardware and software - with ease and gain an understanding of budget spend and forecasts

Pros

Patch Management, Asset Management and Tracking and the ability to automate software deployment are the best winning features for us.EC is very user friendly so the learning curve for my team of 5 was a smooth gradient.Working with support and our Customer Sucess Manager also provided us with a lot of great knowledge and training on how the solution would integrate with our current business processes. The integration went super smooth in terms of rolling out the EC agents and transitioning from our old tool.

Cons

I think the overall experience so far has been great, however, if I had to say one negative thing, would be the initial glitches encountered when we tried to remotely connect to our endpoints.First impression might be a bit intimidating when seeing all of the different options, however, when you begin drilling into each feature it becomes super intuitive.

Alternatives considered

[Atera](https://www.capterra.com/p/144309/Atera/)[Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)

Reason for choosing ManageEngine Endpoint Central

As mentioned before, they did not check off all of the boxes, which were key to us.

Switched from

[ConnectWise Automate](https://www.capterra.com/p/142789/ConnectWise-Automate/)

We made the switch because Automate was becoming very buggy and there was a lack of "hand-holding" from an account management standpoint.The tool itself was also somewhat lackluster in comparison to others when it came down to the features we needed from the tool. Not a main reason for cutting the cord but the GUI was not modern looking at all.

Review Source

EW

Eric W.  
Systems Engineer  
Financial Services  
Used the software for: 2+ years

### "Endpoint Central - All the Options"

August 8, 2023

5.0

We've used this for years and it seems to get better and better every update. We've looked at other products every year or so but they tend to lack some functions.

Pros

EC has patch management, Nessus integration with threats, OS deployment and remote control. The remote control works well for our helpdesk as well as the OS deployment from images. These are used daily.

Cons

I'd like the ability to change some default options so I don't have to change them every time (remote control). I'd like more insight into failed patches without log diving.

Alternatives considered

[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)

Reason for choosing ManageEngine Endpoint Central

A few more options were in EC that we wanted. OS deploy, firmware deploy.

Switched from

[LiteManager](https://www.capterra.com/p/141549/LiteManager/)[Radmin](https://www.capterra.com/p/65611/Remote-Administrator/)[System Center](https://www.capterra.com/p/70929/System-Center/)

We wanted an all in one, easy to use software.

Review Source

VR

Verified Reviewer  
IT Director  
Law Practice  
Used the software for: 6-12 months

### "ManageEngine UEMS fit perfectly into our needs"

May 30, 2023

5.0

Pros

ManageEngine Endpoint Central offers a range of powerful features that profoundly impact organizations' endpoint management capabilities. One standout feature is its comprehensive endpoint security management, which enables organizations to enforce robust security policies, detect and respond to threats in near real time, and ensure compliance with industry regulations. The software's patch management functionality is also highly impactful, allowing organizations to automate the deployment of critical patches and updates across their endpoints, thus reducing vulnerabilities and minimizing the risk of security breaches. Furthermore, its asset management capabilities enable efficient tracking and management of endpoint devices, software licenses, and application usage, optimizing resource allocation and reducing costs. With its intuitive interface and centralized console, ManageEngine Endpoint Central empowers organizations to streamline endpoint management, enhance security posture, and improve overall operational efficiency.

Cons

While ManageEngine Endpoint Central offers a range of powerful features, there are certain areas where improvements or additional functionality could enhance its capabilities. One area for improvement is the integration of advanced threat detection and prevention mechanisms. By incorporating advanced behavioral analysis, machine learning, and threat intelligence capabilities, the software could bolster its ability to identify and mitigate sophisticated and evolving cyber threats.

Review Source

Mike G.  
IT Consultant  
Renewables & Environment  
Used the software for: 2+ years

### "The go-to for Google Workspace organizations"

August 7, 2023

4.0

Overall, ManageEngine Endpoint Central enables me to schedule automated patching of systems, deploy software and software updates, execute scripts, remotely assist users, and manage assets -- on both Windows and macOS. This is all without needing Azure AD or on-premises Active Directory.

Pros

In my comparison of endpoint management products -- both in 2020 and again in 2023 -- ManageEngine Endpoint Central (Enterprise or UEM) was the only one to check all of the must-have boxes for organizations that aren't entrenched in Microsoft 365. It also does so at one of the most competitive prices.

Cons

It doesn't provide automated/audited privilege management/elevation for providing users with local administrator access on their system when needed. Instead, you must deploy a configuration change to add them to the local administrators group, or to create a second account with administrator privileges.

Alternatives considered

[Hexnode UEM](https://www.capterra.com/p/146405/Hexnode-MDM/)[JumpCloud Directory Platform](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[Microsoft Intune](https://www.capterra.com/p/230703/Microsoft-Endpoint-Manager-MEM/)

Reason for choosing ManageEngine Endpoint Central

Provided the most features for the money without requiring Active Directory.

Review Source

BD

Brock D.  
IT  
Non-Profit Organization Management  
Used the software for: I used a free trial

### "ManageEngine Endpoint Central review"

March 20, 2024

5.0

Pros

ManageEngine Endpoint Central offers a comprehensive solution for managing and securing endpoints within an organization. Its GUI simplifies the complex task of deploying patches, software and managing assets across a wide range of devices. The software excels in its ability to automate critical IT tasks, such as software distribution and OS deployments, significantly reducing manual workloads and enhancing productivity. Its reporting features also provide valuable insights into security posture, aiding in proactive decision-making. However, while Endpoint Central is a powerful tool, some users may need help with its extensive feature set and configurations, requiring a learning curve to leverage its capabilities thoroughly.

Cons

A few features available in on-premises are not available in the cloud version

Review Source

Gerardo V.  
Product Manager  
Information Technology and Services  
Used the software for: 2+ years

### "An excellent tool to keep your machine's inventory up to date."

July 12, 2023

4.0

Is a tool that provides so much features to manage the endpoints easily and quick from a single console, including notifications.

Pros

The remote control screen recording and the message notifications to the end users using pop-ups.

Cons

The features for Linux are not enough for us, we only can execute an script, install software and manage the patches but we need the accounts management to create or modify accounts in the Linux machines.

Review Source

AC

Andrew C.  
IT Manager  
E-Learning  
Used the software for: 6-12 months

### "Updated Review after 7 mo We won’t renew annual subscription"

February 12, 2024

3.0

Not extremely pleased with Endpoint Central Cloud UEM. For what we ultimately use in the suite we could’ve saved money and used either a different ManageEngine / ZoHo product or a different software altogether. I’m not meaning to sound so hard on them, but I’m just not happy with what we got for the cost. We won’t be renewing the annual subscription.

Pros

Documentation is very helpful, customer service is generally very good and prompt at answering. There are a lot of included features in endpoint central uem edition (we used endpoint central uem cloud). Windows OS features work often. Remote access feature is good. Patch management works.

Cons

Limited features for MacOS and extremely few for Linux although some problems may be limited by the OS. Enrollment was a pain for Mac and Linux and provided few benefits. (No MdM for Linux. MDM required and included for macOS, but provided few benefits.) Advertising on the ManageEngine website and Endpoint Central website promised way more than it delivers. Especially for multi OS features. Very windows-centric.

Alternatives considered

[Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)[Microsoft Intune](https://www.capterra.com/p/230703/Microsoft-Endpoint-Manager-MEM/)

Reason for choosing ManageEngine Endpoint Central

Jamf Pro is way too expensive. Intune doesn’t play nicely with non-Microsoft windows os. Intune would have too limited functions. Jamf is a big question mark because the cost is too prohibitive.

Review Source

AS

Anuj S.  
Deputy manager  
Retail  
Used the software for: 1-2 years

### "ManageEngine Endpoint Central"

September 18, 2023

5.0

my experience with "Endpoint Central" was exceptionally positive. It not only simplified the management and security of our endpoints but also gave us the confidence that our organization was well-protected against cyber threats. Its user-friendly design, flexibility, and strong customer support made it a valuable asset in our IT infrastructure. I would highly recommend Endpoint Central to any organization looking to enhance their endpoint management and security capabilities.

Pros

The security features of Endpoint Central were equally impressive. It offered advanced threat detection and response capabilities, helping us proactively identify and mitigate potential security risks. The real-time alerts and reports were instrumental in staying ahead of emerging threats, ensuring our data remained protected.

Cons

This is a very complete, versatile and flexible tool. there is nothing I dislike about it.

Alternatives considered

[ServiceNow Customer Service Management](https://www.capterra.com/p/225960/ServiceNow-Customer-Service-Management/)[Microsoft Intune](https://www.capterra.com/p/230703/Microsoft-Endpoint-Manager-MEM/)

Review Source

NK

Nicholas K.  
Technology Administrator  
Consumer Goods  
Used the software for: I used a free trial

### "Not a fit for small to mid tier businesses. "

April 7, 2025

4.0

It was a good experience, though the UI was a little outdated when compared to others. We did like all of the options they had and that if covered everything we would need. This issue was that though it did everything, it wasn't the best at it all. Just good.

Pros

We left Manage Engine due to pricing. We found an alternative that did the same, for free at the tier we needed.

Cons

Pricing structure. If you are a smaller business, or one like us who is "lean" and does not have as many employees it doesn't make financial sense to pay this much for the capabilities they offer.

Alternatives considered

[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)

Reason for choosing ManageEngine Endpoint Central

NinjaOne is just a hodge podge of other products. They offer remote control, but they outsource this to Teamviewer and just integrate with their platform. They offer Antivirus, but it is outsourced to your choice (BitDefender, etc). That is not neccessarily bad, but I personally like everything under one umbrella.

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Cost and support. Teamviewer is a great product, but their support is extremely slow to respond and very unprofessional in their assistance.

Review Source

VR

Verified Reviewer  
Solution Architect  
Information Technology and Services  
Used the software for: 1-2 years

### "Great UEM product for Reasonable Price"

February 19, 2024

4.0

The product is generally great and I use it frequently and advise everyone to use it.

Pros

I like the most that I don't need to be a product-specific specialist to use and manage the environment. It's very easy to use and deploy which makes the product usable by many technicians.

Cons

The product should improve it's compliance mechanism on endpoints because it'll add great value to the product.

Review Source

GJ

Grant J.  
Systems Administrator  
Information Technology and Services  
Used the software for: 1-2 years

### "Cheap, Easy, and Incredibly Powerful Tool"

March 26, 2024

4.0

Overall it has been pleasantly good. There are some things that they could improve on, but you can say that about anyone. In my opinion, Endpoint Central gives you the most for your dollar.

Pros

The main pro is the cost point. You're able to implement a lot of features and control a lot of things for very cheap. If you're a small company and trying to achieve compliancy with NIST 800-171 or anything else, I think this tool is a really amazing starting point.

Cons

In terms of the actual product, there isn't many cons. The biggest con is that interacting with people from support or ManageEngine can be a little weird. Just the other day someone from support called my cell phone for a meeting. I didn't mind it too much, but my phone was at 2%.

Review Source

KA

Kyle A.  
System Administrator  
Banking  
Used the software for: 1-2 years

### "Good product for small or medium businesses"

March 18, 2024

4.0

Pros

\-Having a cloud and on prem version -Easy to remote to a user’s PC. -MDM is available. -Good automatic patching for servers and PCs

Cons

\-MDM takes a while to set up. -Too many products and complex on which ones to pick.

Alternatives considered

[Microsoft Intune](https://www.capterra.com/p/230703/Microsoft-Endpoint-Manager-MEM/)

Review Source

AY

Amar Y.  
IT Manager  
Apparel & Fashion  
Used the software for: Less than 6 months

### "Endpoint Management Solutions"

April 20, 2024

4.0

Overall great experience would recommend to try it and use for business needs.

Pros

This is best endpoint management solutions and it offers completed solutions to manage patch, bit locker, endpoint protection and excellent customer support.

Cons

We could not found anything to dislike, just product can be more compatible with Mac Devices

Review Source

MM

Mohamed M.  
IT Support Engineer  
Government Administration  
Used the software for: 2+ years

### "Overall experience with Manage Engine Endpoint Central"

August 14, 2023

5.0

The tool is good and has a few great features that help maintain the overall security of the organization. I can raise a request and immediately someone starts supporting me on the subject. Overall endpoint central is very helpful and easy to use.

Pros

There are a lot of tools which are very helpful and easy to use. mainly patch management and software deployment and inventory report of the workstation.

Cons

so far i used all the options are very useful to use.

Review Source

KV

Kristiera V.  
IT Support  
Outsourcing/Offshoring  
Used the software for: Less than 6 months

### "Exploring ManageEngine Central"

April 30, 2024

5.0

Pros

I like about ManageEndpoint Central, as a new user to this platform, at first it was really hard to get but after exploring it, you will find it easy to control/manage. It is very user friendly.

Cons

I know are still a lot to be improved in this platform, for now I cannot say any cons for now.

Review Source

AS

Antony S.  
Head of Group IT Operations  
Wholesale  
Used the software for: 2+ years

### "Endpoint Central, the essential component to your environment. "

December 22, 2023

4.0

It’s worked well and is not overly complex, it’s easy to patch the system itself and does what we expect it to without a large administration cost. So overall I am very happy with it as a product and predict we will be using it for a long time.

Pros

We chose this initially bevause we needed a central management system and we already had a couple of other products from the same vendor. I liked most the familiarity of layout, simplistic management and usability. The primary functions all work well and do what most others do but the ui makes it easier to manage.

Cons

Some of the pop ups don’t look that slick for the end user and some of the prompting and pointers have an element of “written by someone who doesn’t speak my primary language.” This is a small point but from the outside could be relatively easily fixed.

Switched from

[Broadcom](https://www.capterra.com/p/10009504/Broadcom/)

To use Altiris you needed a diploma it was so convoluted. It was subsequently bought out by Broadcom and became even more difficult to manage.

Review Source

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