# Page 4 | ManageEngine Endpoint Central Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is ManageEngine Endpoint Central the right Patch Management solution for you? Explore 1645 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/reviews --- ManageEngine Endpoint Central 4.6 (1645) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 30th, 2026 # Page 4 - Reviews of ManageEngine Endpoint Central ## Showing most helpful reviews Showing 76-100 of 1645 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use RP Renjith P. Senior system enginner Airlines/Aviation Used the software for: 2+ years ### "Reliable and Efficient Endpoint Management with Excellent Support" April 28, 2026 5.0 Our overall experience with has been very positive. It is a reliable and feature-rich solution that has significantly simplified endpoint management and patching in our environment. The centralized console and automation capabilities have helped reduce manual workload and improve efficiency. Additionally, the customer support has been very good and responsive whenever needed. Overall, it has been a great product for managing day-to-day IT operations. Pros has been very helpful for managing endpoints and handling patching from a single console, which reduces a lot of manual work. It also provides clear asset details, including hardware and software inventory, making it easy to track and audit systems. The tool simplifies day-to-day IT tasks with features like remote troubleshooting, software deployment, and policy management. Overall, it improves efficiency and makes routine administration much easier for IT teams. Cons is highly dependent on its agent, which can sometimes create challenges in certain scenarios. For example, if a machine is removed from the domain and rejoined, the agent often needs to be manually removed and reinstalled. In some cases, agent removal does not work properly either from the management console or through Add/Remove Programs. This can add extra effort and delay in endpoint management. Review Source VR Verified Reviewer IT Support Engineer Utilities Used the software for: 2+ years ### "Manage Engine review" March 24, 2026 5.0 Our experience with has been positive. It’s a reliable and well-rounded tool for endpoint management, and I found the remote control feature particularly useful—it’s quick and easy to connect to devices, which makes troubleshooting and support much more efficient. The platform generally simplifies day-to-day management tasks and helps streamline IT operations. Pros Easy to use, end users have an enjoyable, seamless experience. Great for sharing files with end users around the world. Useful for deploying patches to devices with vulnerabilities. Cons Reporting and customisation options can be limited, especially when trying to get very specific insights or automate more complex workflows. Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Teamviewer did not give us the options we required. Review Source MT Michael T. ICT Manager Mining & Metals Used the software for: 2+ years ### "MThekiso - Endpoint Central Review 2026" January 30, 2026 5.0 It has be great. It makes our job easy as it points us directly where issues are, with very effective dashboards and simple to configure deployment and configuration items. Pros Patch Management is accurate and effective. The dashboard is also simple and informative. Very easy to work with. Cons 1\. I wish it could integrate more seamlessly with ServiceDesk and OpManager and provide a single point of access and dashboarding. Alternatives considered [SolarWinds Patch Manager](https://www.capterra.com/p/182264/Patch-Manager/)[SolarWinds Service Desk](https://www.capterra.com/p/129478/Solarwinds-Service-Desk/)[SolarWinds Network Configuration Manager](https://www.capterra.com/p/216635/SolarWinds-Network-Configuration-Monitor/) Reason for choosing ManageEngine Endpoint Central 1\. Easy to use and simply works as advertised. 2. We do not struggle to uninstall it. It does not behave like a "sticky, stink bug". Review Source AG Angel G. IT Admin II Mechanical or Industrial Engineering Used the software for: 2+ years ### "Reliable Endpoint Management with Powerful Features and Room to Improve" January 22, 2026 4.0 Overall, my experience with was positive and practical. It felt like a tool built for real world IT operations rather than idealized demos. Once configured, it was dependable for core tasks like patching, software deployment, inventory, and remote support, which are the things that matter most day to day. Pros What stood out most about was how much control it gave from a single console without feeling heavy or over engineered. Patch management, software deployment, and remote troubleshooting all lived in one place and actually talked to each other instead of feeling bolted on. That made day to day admin work faster and more predictable. The patching workflow was especially strong. Visibility into missing patches, clear approval controls, and reliable deployment meant fewer surprises and less manual babysitting. It felt designed by people who actually run endpoints for a living. Cons What I liked least about was that some areas felt cluttered and inconsistent, especially in the UI. There are a lot of features, which is great, but finding the exact setting or report you want can take more clicks than it should. The learning curve is not steep, but it is wider than expected because similar tasks are sometimes handled in different places. Review Source EM Eric M. Cybersecurity Analyst Accounting Used the software for: 1-2 years ### "Lots of features rolled in to a single product for a good value - None of them are best in class" January 8, 2026 3.0 I feel the product is a good value for the cost but it lacks some features that you might find with other products. it rolls a lot of features in to a single product but some of the features are not very robust. We use it for configurations, inventory, vulnerability management, software deployment, and remote control of endpoints. It is a jack of all trades but master of none. There are few opportunities to customize anything to fit you needs. Pros It is somewhat more intuitive to use than other products we have used such as KACE. Support seems to be pretty responsive when submitting tickets. Server upgrades seem to be relatively straight forward. I like how there are reminders about security recommendations to ensure secure console configurations. The agent troubleshoot feature is helpful for diagnosing connectivity issues with the agent. The Threats and patching section has lots of useful vulnerability information that can help to prioritize missing updates. I like the system misconfigurations feature that makes mitigating vulnerabilities from misconfigurations simple. I think it is a decent value for the money but lacks some features that you can get from other products. Cons We have had problems with network congestion that we didn't have with other products. The product doesn't seem to handle massive configurations with large payloads a gracefully as KACE SMA. Many endpoints have delays due to bandwidth limitations. The automated scheduling isn't real intuitive and we've had issues with technicians misinterpreting how schedules will deploy patches so patches ultimately end up going out much later or not at all due to missed schedules. Endpoint DLP in its most basic license lacks any useful reporting. The software inventory misses reporting certain programs that exist on systems depending on how they are installed which makes management of those programs challenging. (For example: Sysmon). I have not found the documentation for the product to be very robust. I would like more technical details and caveats included in the support documentation. I would like for the inventory to have more flexibility for adding custom fields and custom reports. We have not found the remote control feature Switched from [KACE](https://www.capterra.com/p/208240/KACE/)[Symantec Endpoint Security](https://www.capterra.com/p/227396/Symantec-Endpoint-Protection/) Cost and consolidating multiple products in to a single console. Review Source AJ G. IT Administrator Hospital & Health Care Used the software for: Less than 6 months ### "Amazing resource for all IT management needs. " January 12, 2026 5.0 The product works exactly as designed and described. I use this tool all day every day. It is responsive, accurate, and simple. Need to hop on a workstation quickly, you bet. Need to add a file to a desktop of a workstation, easy and fast! Pros It is surprisingly very versatile. Being new to the platform, I was worried about ease of use for my team. Since implementing, I've barely had any questions or concerns! Device management is extremely simple. Once devices are managed by Endpoint Management; updates/patch management, deployments, remote access, silent management...all work flawlessly! My next steps are working with the package management and creating images/app packages to deploy. I have no doubt in my mind it will be just as easy. Cons So far I do not have any complaints! Having been in MSP worlds for years and using every other tool out there, I can't seem to find an issue with this one! Alternatives considered [ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/) Reason for choosing ManageEngine Endpoint Central Cost and simplicity. ManageEngine looks and feels smoother. Review Source FP Filipe P. IT System Administrator Import and Export Used the software for: 2+ years ### "Endpoint Central Review" January 12, 2026 5.0 Overall is a powerful tool to manage patches, software and endpoints. It is possible to easily access all hardware, software, firmware and end of life from each device with a few clicks. Pros Really complete solution that helps manage vulnerabilites and patch managed, used actively to keep endpoints secure and up to date without administator action needed. Customer support is always available and is quick to respond to queries and reported issues. It helps to manage mobile equipment with the MDM function, enabling the user of kioks on those devices. It takes a little time to get used to the interface, but after some time it get simpler. Patch and software depoyment is easier on multiple devices, it removes the need from going to each machine and install it. Cons Server update is not seamless, when server is updated some agents lose contact to the server and have to be manually installed. Review Source Renz Ryan R. Implementation Engineer Information Services Used the software for: 1-2 years ### "Powerful and Centralized Endpoint Management Solution" March 18, 2026 5.0 My overall experience with has been good. It is easy to use and helps manage devices, deploy software, and apply patches from one place. It makes daily IT tasks faster and more organized. Pros One of the best features of is its Mobile Device Management (MDM) capability. It makes managing and securing mobile devices easy, allowing for remote configuration, policy enforcement, and app management—all from a single console. This simplifies mobile device administration and improves overall security. Cons One of the least favorable aspects of is the OS Deployer feature. It can be complex to configure initially, especially when setting up images, drivers, and deployment templates. The process may require additional time and testing to ensure successful deployment, and troubleshooting errors can sometimes be challenging. Review Source Jeff B. System Administrator Consumer Goods Used the software for: 2+ years ### "ManageEngine Endpoint Central is the only software you need" January 2, 2026 5.0 My overall experience with has been well. There any many avenues to take, but once you learn, it becomes a breeze to use. Pros I like how we can manage our whole organization under 1 piece of software. we can manage our end users, servers, printers and patches. Cons I least dislike the fact that there are many, many options and it can be cumbersome at times when you are trying to set something up or push out scripts, etc. Switched from [Spiceworks Cloud Help Desk](https://www.capterra.com/p/102709/Spiceworks-IT-Help-Desk/) At the time, we used the free version, but made the decision to go with because there were more features. Review Source FF Florens F. System Integration Trainee Information Technology and Services Used the software for: 6-12 months ### "A fantastic solution for endpoint management" December 16, 2025 5.0 Overall, I would say Endpoint Central has helped me organize and manage my endpoints quite well. While evaluating it I stumbled across so many options that made me say: “Wow. I didn’t know that was possible.” It offers so many useful features that make managing and patching your machines easier than ever. I would highly recommend to give it a try. Pros The Central Server is very easy to install and maintain (seriously, the Service Packs couldn’t be easier to install). My focus while evaluating Endpoint Central was the patch management system which lets you scan computers/servers and install any missing patch it needs automatically using some predefined policies (you can also make your own policies). Adding new Computers and Users is also super easy and you can even automatically group them to make onboarding even faster. I’ve also tried the Software- and OS-Deployment options, and I am quite impressed with the features they include (built-in PXE and image customization, etc.). Cons The menus are a little overwhelming at first and you get lost quite often if you’re new to Endpoint Central. The Agent Installation process can be a little buggy sometimes: The Installation will work on some computers and then it won’t work at all on others, especially when they're not on the same network (then you have to manually install the agent). Review Source Adaikalam M. Network Admin Plastics Used the software for: 2+ years ### "A solid, budget-friendly endpoint management tool with strong core features" April 25, 2026 5.0 is a comprehensive endpoint management solution that combines patch management, software deployment, remote troubleshooting, and security controls into a single platform. It’s especially suitable for mid-sized to large organizations looking for centralized IT operations without heavy licensing costs. Pros All-in-one platform – Patch management, asset management, remote control, and software deployment in one console Strong automation – Good scheduling for patching and routine IT tasks Cost-effective – Cheaper compared to competitors like SCCM or Intune Remote troubleshooting – Reliable remote desktop and file transfer features Flexible deployment – Available in both cloud and on-prem versions Cons UI/UX feels outdated – Navigation can be slightly cluttered Performance lag – Can slow down with large environments or heavy reporting Support response varies – Not always consistent depending on issue severity Review Source VR Verified Reviewer Cloud Solutions Architect Information Technology and Services Used the software for: 6-12 months ### "Manage Engine Endpoint Central: a Complete MDM and endpoint management solution" December 16, 2025 5.0 Very good product, that provides real time updates to my endpoints, can enforce effective policies way better than Active Directory Group Policy and in a way that I really know that it is actually enforcing them to my devices. Also very good in terms of patch and update management as it has helped us manage critical security updates and alerts us from same day. Pros Manage Engine Endpoint Central, is a very comprehensive and effective solution that can be used as MDM, endpoint manager, and IT asset manager which compared to other solution is value for money for what it provides. It is very easy to set up, and also does the job. Cons I didn't dislike anything in particular as I am very happy with the product. The only thing that left me a bit tangled is its complex licensing, and that it didn't include an antivirus solution along with the agent for the computers. Review Source André P. Lider Consumer Services Used the software for: 2+ years ### "Endponit Central é uma ferramenta muito parceira da Equipe de TI" March 2, 2026 5.0 Em Geral, o Endponit Central é uma ferramenta muito parceira da Equipe de TI, com amplos rerusos na gestão de ativos e implementação de patchs, nos permitindo dar retornos rapidos a nossa diretoria e operação quando requisitados a implementações urgentes. Pros A Facilidade de deploy em dispostivos é o que mais me encanta na ferramenta, o que nos permite a realizar retornos rapidos aos nossos gestores. Cons Sinto falta de um suporte maior para implementação de apps no MAcOS, e uma melhor gestão de patchs de Vulnerabilidades. a visão poderia ser mais clara no painel gerancial. Review Source SK Stuart K. Senior Network Analyst Consumer Goods Used the software for: 2+ years ### "Great work ManageEngine - Endpoint Central is a must have...." May 8, 2026 5.0 Endpoint Central is a must for all organisations. The amount of time saved using this product for device management, wheather that be Smart devices or Client machines is fantastic. Pros Its friendly and easy to use GUI is a massive plus, allowing all levels of IT staff to compentantly get the most out of the product. We heavily use this for device management and couldn't be happier with the speed in which any config, patches, etc are rolled out, it really pays for itself. Customer support is another massive plus, very quick to respond via chat, and very knowledgable and helpful. Cons To be honest Endpoint Central ticks all the boxes for our use case so I don't have anything bad to say at this point. Review Source NN Niel N. System Administrator Financial Services Used the software for: 6-12 months ### "ManageEngine - Endpoint Central review" January 21, 2026 4.0 In my experience, has made it much easier to keep our entire device environment under control. Whether I’m managing desktops, laptops, servers, or mobile devices across Windows, macOS, Linux, iOS, or Android, having everything centralized in one place has been a game‑changer. The automated patching, streamlined software deployment, detailed asset tracking, built‑in remote support, and strong security controls have significantly reduced the amount of manual work and helped me maintain a consistent, secure environment. Pros its broad feature set for endpoint control, patch automation, configuration, and remote troubleshooting. Also the following key features - Automated Patch Management, Security & Threat Protection and Unified Endpoint Management (UEM) Cons Complex Licensing Structure Several features are licensed separately, leading to confusion and potential cost concerns—especially for large organizations. Alternatives considered [Atera](https://www.capterra.com/p/144309/Atera/)[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[Microsoft Intune](https://www.capterra.com/p/230703/Microsoft-Endpoint-Manager-MEM/) Reason for choosing ManageEngine Endpoint Central I chose ManageEngine because its overall offering stands out compared to other vendors I evaluated. In my experience, it’s a well‑rounded platform that covers the majority of our operational needs without requiring multiple separate tools. That balance of functionality, reliability, and completeness made it the right fit for our environment. Review Source Mohd Marezuan A. Executive Hospital & Health Care Used the software for: 2+ years ### "Very Good Application" March 24, 2026 5.0 My overall experience with has been good. It makes managing computers and devices easier by combining tasks like patching, software installation, and remote support in one place. The system works reliably and saves time through automation. While the interface can be a bit confusing at first, it becomes easier to use with experience. Overall, it is a helpful and efficient tool for endpoint management. Pros One of the things I liked most about is its all-in-one approach to endpoint management. It combines patch management, remote troubleshooting, software deployment, and asset tracking into a single platform, which significantly reduces the need for multiple tools. Cons A limitation of is that patch deployment can occasionally be inconsistent, requiring manual intervention or troubleshooting to ensure updates are successfully applied. Review Source VR Verified Reviewer Technician Government Administration Used the software for: 1-2 years ### "Easy to use all in one endpoint management server" December 2, 2025 4.0 Endpoint central is an all in one product and it is the most useful i've ever had. In addition, the price is really low for what it does, support included. I am very happy to have only one console to manage my mobile devices, my computers, servers. The patch management is efficient, the configuration works perfectly, the tools are very useful, and the MDM (apart of its little issues) is really easy to set up. I did not try to replace my wsus with it yet, but it's in my plans. Pros I was really happy to have a real reactive and helpful support when i was having trouble while using the product. Moreover, the software is really easy to use and easy to deploy on your infrastructure. It offers a lot of helpful tools and replace a lot of softwares and solutions with only one Cons There is kind of often some little bugs or the agent installed on the endpoints just.. disappears. But it's not as common as the little bugs, so nothing really annoying here. Switched from [Kaspr](https://www.capterra.com/p/207496/Kaspr/) (Couldn't choose kaspersky but it was kaspersky not kaspr) We were forced to stop our subscription because of the war in ukraine and the software is russian. Review Source VR Verified Reviewer Sr. Fullstack Developer Education Management Used the software for: 6-12 months ### "Efficient Cross-Platform Endpoint Management Solution" March 30, 2026 5.0 Overall, my experience has been very positive. As a Full Stack Developer at Krea University, I’ve helped implement and manage Endpoint Central, and it has proven to be reliable, scalable, and efficient for handling diverse endpoint environments. Pros What I liked most about is its ability to manage multiple operating systems (Windows, macOS, Linux, and mobile) from a single platform. It offers strong patch management, smooth deployment, and good automation features at a competitive price. Customer support has been very good—when we encountered a few bugs, the team was highly responsive and provided fixes within 1–2 days. The device wipe feature is also a standout, especially for DLP use cases. Cons The user interface could be more modern and intuitive. Some advanced configurations take time to understand, especially for new users. Alternatives considered [Microsoft Intune](https://www.capterra.com/p/230703/Microsoft-Endpoint-Manager-MEM/) Reason for choosing ManageEngine Endpoint Central We evaluated multiple solutions, including Microsoft tools, but chose primarily for its strong cross-platform support and cost-effectiveness. Unlike some alternatives that are more focused on the Microsoft ecosystem, Endpoint Central allowed us to manage Windows, macOS, Linux, and mobile devices from a single console. Review Source PS Perumal S. Infrastructure Domain Architect Information Technology and Services Used the software for: 1-2 years ### "A Feature-Rich Endpoint Management Solution with Great Value" July 11, 2025 5.0 delivers a comprehensive and cost-effective solution for unified endpoint management (UEM), particularly for organizations managing a diverse set of devices and operating systems. Pros Covers Windows, macOS, Linux, iOS, Android, and Chrome OS. Centralized control for patch management, asset management, remote control, and software deployment. Automatically scans, tests, and deploys patches for OS and third-party applications. Reduces security risks and manual effort. Built-in remote desktop sharing, command prompt, file transfer, and system manager tools. Enables quick issue resolution without disrupting the end-user. Simplifies mass software deployment. Real-time software and hardware inventory help with compliance and audits. Suitable for both small businesses and large enterprises. Offers on-premise, cloud, and MSP editions. Intuitive web-based UI with dashboards and reports. Easy navigation even for non-technical users. Cons The configuration process (especially for patching or OS deployment) can be time-consuming and confusing for first-time users. Requires careful planning and network configuration, particularly for large environments While functional, the UI is not as modern or intuitive as some competitors Review Source BB Bradley B. Snr Systems and Network Engineer Financial Services Used the software for: 2+ years ### "ManageEngine Enpoint Desktop Central a much needed tool for the IT team" November 16, 2025 5.0 My overall experience is it is a much needed tool for the IT team. it helps ensure endpoint devices are patched and managed, can troubleshoot and review devices diagnostics and also have the ability to provide security reports which is a bonus when we do VAPT testing. Pros Manage Engine Endpoint Central is a centralized application that can manage all endpoints, its updates, its vulnerabilities and it is appropriate for device management and troubleshooting issues. It is a good tool for the IT team as it is easy to use and very helpful for reporting. Cons what I least like about Mange Engine is that the security endpoint is separate from desktop central. i would prefer it all to be packaged as one application. Alternatives considered [Asset Panda](https://www.capterra.com/p/142562/Asset-Panda/) Reason for choosing ManageEngine Endpoint Central We chose over these alternative products as we saw it could be well integrated with other Manage engine products and had all other security applications in one centralized software. Switched from [Spiceworks Cloud Help Desk](https://www.capterra.com/p/102709/Spiceworks-IT-Help-Desk/) We made the switch because Manage Engine had a lot of applications in its suite that we can use and have them integrated. Review Source JA Joe A. IT Systems Analyst Chemicals Used the software for: 2+ years ### "Simple, Reliable and Feature rich" November 13, 2025 5.0 Really good! You pretty much have a complete solution in one product, granted we have not used \*all\* the security suite (such as bitlocker management et.). You have everything you need to manage all your user devices. The ease of patching, software deployment and remote management could not be expressed enough. Customer Support is quick and easy, the chatbot takes you to the relevant team quickly based on the enquiry and you have interactive support with a real person. The Value for money is absolutely there! Pros has allowed us to really improve our MDM stance. Patching, deploying and managing devices is all really simple with its huge support for 3rd party applications, automatic package creation and reporting. You can easily ensure consistency with device software and versions across the domain. The agent-based model with secure gateway has helped ensure reliable management and communication, even in a hybrid envrionment (other deployments with push models have previously struggled) Cons Some errors in patch deployments are ambiguous, remote powershell could be improved and lack of support for adobe suite (creative cloud suite) Switched from [PDQ Deploy & Inventory](https://www.capterra.com/p/174535/PDQ-Deploy/)[Microsoft Intune](https://www.capterra.com/p/230703/Microsoft-Endpoint-Manager-MEM/) Although we haven't completely removed intune, a big portion of the load is offshifted to ManageEngine as its just much easier to maintain / update Review Source JW Joe W. Director of IT Gambling & Casinos Used the software for: 1-2 years ### "Complete Package, pricey but worth it." December 1, 2025 5.0 I have been using some form of Endpoint Central for years. Very Positive with the Cloud version, a little less so with on-prem management but still very good. A near one stop solution for remote management needs. Pricey but worth it in my 100+ endpoint situation and worked great in an enterprise level at a previous employer. I tried other platforms that are cheaper but they just don't compare to the feature set EndPoint Central offers. OS deployment is tricky but very good MDM can be difficult to configure if you are using AMB or googles equivalent. Once you do it is near perfect. Patch management and software deployment mostly just works but you do need to be patient. Self-Service portal also works rather well and rather easy to setup. Remote Desktop can be an issue on Mozilla engines but is pretty flawless on chromium. Management also includes inventory scanning that will give you device info and will attempt to check the warranty on devices. Works near flawlessly with dell and works good for Lenovo. Apple Mac is also supported but security updates to the MacOS will often break it and there is usually a short lag time before the endpoint software updates. I have not tried the linux management yet. Overall, if you have 100+ endpoints and can afford the premium price it is ME-Endpoint Central is great. If you cannot quite afford it they have smaller packages can be cheaper and fill some of your needs. Pros Remote Desktop Remote Command Line Warranty Checks Patch Scanning Easy Software deployment Add-ons like MDM, Browser Security, OS Deployment and more to fully streamline your devices. They also offer a 30 day trial at the time of this writing Cons Pricing maybe hard to justify for smaller organizations. On-Prem configuration can be difficult to manage. Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[PDQ Deploy & Inventory](https://www.capterra.com/p/174535/PDQ-Deploy/)[PDQ Connect](https://www.capterra.com/p/10009259/PDQ-Connect/) PDQ is great however it does not have all the features Manage Engine has. Review Source RR Rob R. Sr. Systems Administrator Non-Profit Organization Management Used the software for: 2+ years ### "A lot of great features and a lot of features miss the mark that shouldn't." November 13, 2025 3.0 Overall, I’d rate my experience with as solidly average. It absolutely shines when it comes to automating patch deployment and pushing software, once it’s configured, it does a lot of the heavy lifting and saves a ton of time. But the remote access piece feels clunky and click heavy, especially with multi monitor setups, and updating the on prem version with batch files is more tedious than it should be. Add in support that’s just okay and KB articles that skip key in between steps, and you end up with a tool that’s powerful but rough around the edges. Price per endpoint at one point was affordable enough to start to over look some of the shortcomings but in the last couple years it has crept back up in to the sphere where is competitive with other solutions in the sphere, and some of those solutions provide better experiences over all which in my opinion can negate the extra cost associated with them. Pros its patch management and software deployment are honestly excellent. Once you get your policies and groups dialed in, it will happily chug along pushing updates and software across your environment without a lot of babysitting. For day to day patching and rolling out standard apps, it really does make life easier and saves a ton of time. Cons Where it starts to fall apart a bit is the remote access module. It works, but it feels clunky. Too many extra clicks to get simple things done, and it gets even more awkward when the user has multiple monitors. It is usable, but it is not what I would call smooth or modern. You definitely feel the friction when you are jumping between machines all day. Keeping the on prem version updated is also not exactly fun. Having to deal with batch files and manual steps makes the upgrade process more old school than it should be. It is the kind of thing that makes you quietly hope nothing breaks, because you remember how annoying the last update was. Support is pretty middle of the road. The bigger problem is the knowledge base. A lot of the KB articles feel vague, like they assume you already know where to click or what field to use. When you actually need a clear step by step, the article will skip over the in between steps that matter. That turns what should be a quick fix into a trial and error session and makes the KB feel almost unusable in a pinch. Review Source James M. IT Security Manager Automotive Used the software for: 2+ years ### "Endpoint Central - The one stop shop for all you UEM needs" March 2, 2026 5.0 Overall Endpoint Central is a great tool to use, it's easy to use and their support team are excellent to deal with. Having the ability to have such a wide range of feature in one place means it fits well with everyone from helpdesk staff to infrastructure engineers to security admins. Pros The ability to have all the tools in one place such as patching, remote control, software deployment, MDM and more. It's a one stop shop for all our UEM requirements. And its module licensing means if there's a feature you don't need you don't have to have it. Cons The process to update Endpoint Central if you're running the on-premise version is a bit clunky. Rather than just running a setup.exe you must download update packs and run a command line to install them. It's the same for all ManageEngine products! Review Source Alex B. IT Support Technician Oil & Energy Used the software for: 1-2 years ### "Very handy in multiple different business aspects" April 2, 2026 5.0 My experience has been very positive. I personally mainly use the device management and MDM features but there is other people in my team who use the patch management and OS deployment and I know they think those features are also very good. Pros I really like the device management capabilities. You can remote onto users machines, install - uninstall software, deploy patches and much more. The phone management system is also very good, all of our phones are managed in a group that's lets us restrict apps, track them if they get lost among many other useful features. Cons There is a lot of options on the portal but I do sometimes get lost in UI and it takes me a minute to find what I was looking for. 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