# Page 44 | ManageEngine Endpoint Central Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 44 - Is ManageEngine Endpoint Central the right Patch Management solution for you? Explore 1462 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/reviews

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ManageEngine Endpoint Central

4.6 (1462)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 30th, 2026

# Page 44 - Reviews of ManageEngine Endpoint Central

## Showing most helpful reviews

Showing 1076-1100 of 1462 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AW

Angela W.  
IT Manager  
  
Used the software for: 1-2 years

### "Great!"

April 19, 2018

4.0

Pros

All the different functionalities in one location Desktop central. Remote tool is amazing. Easy to setup and administrate. It does what it says. I also use the mobile device management feature which is easy to use.

Cons

Nothing at all. The software does what it says. Support is great as well.

Review Source

Response from ManageEngine

January 16, 2020

Hello Angela, Greetings from ManageEngine! We're glad you like the multifariousness of Desktop Central. We hope our product has aced in helping you with endpoint management and security. We're delighted to know that you haven't had any concerns with our product. If you require further assistance with the product, do write to us at cms-eval@manageengine.com. Should you need any further information, please do not hesitate to write to us at desktopcentral-support@manageengine.com.

KS

Kryptos S.  
MSP Support  
Information Technology and Services  
Used the software for: 6-12 months

### "One of Best RMM Tool Used to Connect the Endusers System"

January 16, 2023

5.0

One of Best RMM Tool Used to Connect the Endusers System in a Secure Channel.Able to Enter the credentials Even in lock state.

Pros

This Tool is very user friendly and easy installation. Just a single click it cover everything.Using the Endpoint Central, multiple Tasks can be completed.

Cons

SO far not Noticed any Consideration, Only the one requirement is Internet

Review Source

MC

Michael C.  
Director of It Infrastructure  
Education Management  
Used the software for: 1-2 years

### "One the easiest RMM tools to use with Quality features"

January 27, 2021

5.0

I highly recommend Desktop Central. It works well and efficiently in terms of patching and controlling machines for remote support.

Pros

The patching is the biggest thing I enjoy in this RMM. I have used many other RMM tools and most are just limited to the OS update store. Desktop Central is so easy to patch everything from normal updates to drivers and includes most third party software and is constantly growing.

Cons

I think this software is constantly growing and things that I have wanted they have added like Bitlocker support. I have made some suggestions and they listen and are constantly changing and adding new features.

Review Source

WL

Werner L.  
IT Administrator  
Electrical/Electronic Manufacturing  
Used the software for: I used a free trial

### "Compliance management made easy"

November 23, 2023

4.0

Overall, it is a product that we are seriously considering to bring long term stability to an environment that have been neglected for a period of time.

Pros

We have challenges bringing a large number of our devices in to compliance with our IT policies and procedures. ManageEngine Endpoint Central will help us to achieve this milestone

Cons

Some of the documentation were outdated that made the onboarding a little more difficult than what I could have been

Alternatives considered

[N-central](https://www.capterra.com/p/13803/N-central/)

Reason for choosing ManageEngine Endpoint Central

We are still evaluating. The corporate portion of the business is using ManageEngine and the production portion of the business is evaluating N-Central.

Review Source

IS

Ilias S.  
IT Systems & Delivery Analyst  
Information Technology and Services  
Used the software for: 1-2 years

### "Free Trial is misleading"

September 9, 2021

4.0

Pros

Remote assistance & automated patch deployment

Cons

It would be useful to actually be able to manage 25 computers for free, regardless of their location. I just tried to install the agent to x1 computer on a remote location(greece) while being based in UK, and when I try to approve the device, it says my current license does not allow roaming agents. Not impressed!

Review Source

MH

Marc H.  
IT Specialist  
Medical Devices  
Used the software for: 1-2 years

### "I have been working with computers since 1975. I administer several servers and help desk role."

December 6, 2017

4.0

Knowledge of my users hardware and software.

Pros

The thing I think I use the most is the remote access. I have also played around with package installations. It is handy to be able to see what versions of software have been installed. Also, knowing what hardware the user is on.

Cons

It is a little tricky to use the package installation, but that could be my own failing. Also, it appears to be consuming way more disk space on the server it is on than I anticipated.

Review Source

Response from ManageEngine

January 16, 2020

Hello Marc, Greetings from ManageEngine! We're glad you like the multifariousness of Desktop Central. We hope our product has aced in helping you with endpoint management and security. If you require further assistance with the product features, do write to us at cms-eval@manageengine.com. Should you need any further information, please do not hesitate to write to us at desktopcentral-support@manageengine.com.

MM

Mark M.  
Manager, Service Desk  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Best product for keeping patching up to date"

April 19, 2021

5.0

Have used this product with a few organizations I worked for and it has done well. I would recommend this product to many.

Pros

The ease of use and that it keeps our laptops patched to date. Very useful for running reports on what is outstanding in patching. Also the ease at which you can distribute/install specific applications is amazing.

Cons

Not much, everything works well together for a small to medium organization.

Reason for choosing ManageEngine Endpoint Central

I know this product and it meets the needs.

Review Source

DA

David A.  
System Administrator  
Real Estate  
Used the software for: 6-12 months

### "Desktop Central"

January 25, 2021

5.0

Patch management. Remote desktop assistance. Hardware and Software inventory. Basic license management.

Pros

For me, the most useful part of the software is patch management. I love how easy and efficiently I can push out updates.

Cons

When patches fail there isn't always details on why, just that it failed. For instance, if a patch fails to download, it says it failed to download but doesn't offer any further explanation other than a link to documentation, which isn't always helpful and I end up creating a support ticket.

Alternatives considered

[Spiceworks Network Mapping](https://www.capterra.com/p/163435/Spiceworks-Network-Mapping/)[Spiceworks Cloud Help Desk](https://www.capterra.com/p/102709/Spiceworks-IT-Help-Desk/)

Reason for choosing ManageEngine Endpoint Central

Price and ease of implementation and use.

Review Source

DM

Devesh M.  
Senior Consultant  
Information Technology and Services  
Used the software for: I used a free trial

### "Good software"

June 16, 2023

4.0

It was nice working with the product. It is filled with endless possibilities. The price could be low though.

Pros

The ease of use, the complete assessment of vulnerabilities becomes easy.

Cons

The cost is on the higher side given the features it has.

Review Source

AR

Amanda R.  
IT Director  
Information Technology and Services  
Used the software for: 2+ years

### "Great Tool for IT"

September 23, 2021

5.0

It's a great tool, I've used many IT tools in the past and Manage Engine is by far one of the best tool I've used.

Pros

I like how integrated it is and easy of use.

Cons

I don't see anything I least like about manage engine so far.

Review Source

VR

Verified Reviewer  
Controller  
Banking  
Used the software for: 6-12 months

### "Network Managing Made Easy"

September 18, 2018

5.0

Pros

The software is extremely powerful and let's IT administrators spend less time with manual tasks. It is easy to use and is great for companies with regulator requirements (GLBA).

Cons

Desktop Central is not updated if laptops are away from the office.

Review Source

Response from ManageEngine

January 16, 2020

Hello, Greetings from ManageEngine! We're glad you like the multifariousness of Desktop Central. We hope our product has aced in helping you with endpoint management and security. As far as upgrading Desktop Central for roaming users is concerned, the agent on such laptops will be upgraded automatically once it rejoins the network. If you require further assistance with the product upgrade, do write to us at cms-eval@manageengine.com. Should you need any further information, please do not hesitate to write to us at desktopcentral-support@manageengine.com.

Tim D.  
IT Infrastructure Manager  
Legal Services  
Used the software for: I used a free trial

### "So far, so good!"

February 14, 2022

5.0

It's been great, thus far. We're working on a deployment plan, but everything I've tested is very good. I do wish that there was more clarity around the use of Distribution Servers, IP Scopes, etc., in a multi-site, multi-domain environment. It's a bit confusing, but so is our environment. ;)

Pros

Much more intuitive interface and streamlined workflows than Ivanti Security Controls.

Cons

I wish there were more granular permissions for the service accounts, for security-conscious companies like ours. Tossing Domain Admin at everything may work, but is totally unnecessary, 99/100. Heh.

Review Source

JG

JATIN G.  
Associate Researcher  
Education Management  
Used the software for: 1-2 years

### "Perfect Management Tool## Desktop in just finger touches"

February 11, 2020

5.0

Overall experience is good, as now it is easy for me to manage and look after the status of development and developers' updates.

Pros

Access to all services from a remote server and with high speed. Reports for projects and active logins can be assessed.

Cons

IDE can be improved for user-friendliness. The more inclusion of communication options is useful if added. sometime Scrum meetings not possible. due to lack to connectivity.

Reason for choosing ManageEngine Endpoint Central

The service provided by Desktop central is far better than other, in term of the complexity of data usage. It provides more options than any other tool.

Review Source

MS

Mark S.  
It Infrastructure Technician  
  
Used the software for: 2+ years

### "Great Product for the Price"

December 7, 2017

4.0

Pros

Central Control of all systems and mobile devices from one application for patching, software deployment and mobile management

Cons

Really need the mobile data usage reports that have been in development for to long which would really benefit my company for monitoring mobile data usage

Review Source

Response from ManageEngine

January 16, 2020

Hello Mark, Greetings from ManageEngine! We're glad you like the multifariousness of Desktop Central. We hope our product has aced in helping you with endpoint management and security. If you require further assistance with the product features, do write to us at cms-eval@manageengine.com. Should you need any further information, please do not hesitate to write to us at desktopcentral-support@manageengine.com.

LK

Lijith K.  
Senior system adminstrator  
Education Management  
Used the software for: 1-2 years

### "Excellent Product "

January 31, 2022

5.0

Pros

We can use it as an excellent patch management software. Very helpful for our asset management

Cons

Restarting is taking more time after firmware upgrade

Review Source

AG

Aaron G.  
IT Manager  
Medical Practice  
Used the software for: I used a free trial

### "Trial users, soon to purchase"

January 18, 2022

5.0

A little confusing to start but they place help links all over that have answered all my questions.

Pros

I am really likeing the depth of control that this brings over our environment without the need for scirpting or registry changes.

Cons

The interface does not match up with Service Desk Plus but I assume that will change in the future.

Switched from

[ConnectWise Automate](https://www.capterra.com/p/142789/ConnectWise-Automate/)

MSP provided and controlled but have access to some features. Difficult to deploy software from.

Review Source

JV

James V.  
Sr. Systems Admin  
Defense & Space  
Used the software for: 2+ years

### "Difficult to use"

March 22, 2021

1.0

I get frustrated often. I would rather use a different product.

Pros

Not much. The remote app works well. That's about it.

Cons

Very difficult to navigate and use. I've been using it for 3 years, and still have not figured out how to get it running smoothly. Downloads fail for various reasons, and support does mostly well for simple things, but difficult things, not so much.

Reason for choosing ManageEngine Endpoint Central

I did not choose this product or recommend it.

Review Source

MF

Muhammad F.  
Systems Manager  
Libraries  
Used the software for: 2+ years

### "ManageEngine Desktop Central Review"

March 11, 2021

4.0

Overall, I am a satisfied administrator of this product for my organization.

Pros

Ease of deployment, Ease of patch management

Cons

OS Image creating part is bit difficult.

Alternatives considered

[GFI LanGuard](https://www.capterra.com/p/88911/GFI-LanGuard/)

Reason for choosing ManageEngine Endpoint Central

Had recommendation from our senior IT resource of our other office.

Review Source

KT

Ken T.  
Project Manager  
Information Technology and Services  
Used the software for: 2+ years

### "Its good, but there is room for improvements"

March 5, 2021

4.0

Very good. With some room for improvement.

Pros

Patching is nicely automated and reliable.

Cons

Some configurations have to be done manually. Some updates require investigating and uploading specific .iso files with specific naming. That is pretty annoying. Some of the error codes are also not understandable. There should be more details and clear instructions.

Reason for choosing ManageEngine Endpoint Central

it worked better and there was reliable reporting of status.

Review Source

KT

Kelvin T.  
Senior Specialist, Digital Workplace  
Consumer Goods  
Used the software for: I used a free trial

### "Manage Engine Review"

November 21, 2022

4.0

Pros

Able to automatically switch from downloading patches/installtions files from Distribution servers to Vendor site. Patching process and OS deployment.

Cons

So far there is not much issues in managing the software. Maybe given more time.

Alternatives considered

[Microsoft Intune](https://www.capterra.com/p/230703/Microsoft-Endpoint-Manager-MEM/)

Reason for choosing ManageEngine Endpoint Central

Pricing

Review Source

MK

Muhammad K.  
IT Specialist  
Information Technology and Services  
Used the software for: I used a free trial

### "Easy to manage with Endpoint central "

January 3, 2024

4.0

Pros

I'm impressed by how easily we can handle patch management and software deployment by using the manage engine endpoint central. It has a user-friendly interface where we can easily navigate and understand the whole model.

Cons

I could not fine anything that I least liked in ManageEngine Endpoint central.

Review Source

Marco R.  
Consultant  
Computer & Network Security  
Used the software for: I used a free trial

### "Great experience with ManageEngine Endpoint Central"

January 17, 2024

5.0

it was really easy to use and deploy, and we are able to have visibility

Pros

Easy to deploy, variety of operating systems, and possibility to quickly deploy your policies.

Cons

I actually have few back draws, only regarding to my inexperience with the tool.

Review Source

Darian R.  
Cat Herder  
Design  
Used the software for: 2+ years

### "Computers! You got 'em!"

June 12, 2018

3.0

Pros

Helps you to manage the tracking of software and devices on your network into a centralized location.

Cons

Dang if it doesn't sound easier than it does. If you are a small company you might not need this. It's kind of a headache for smaller offices.

Review Source

Response from ManageEngine

January 16, 2020

Hello Darian, Greetings from ManageEngine! We're glad you like Desktop Central's capability to manage all your endpoints under a single roof. We're sorry about the unpleasant experience but we have quite a few SMB customers who are happy with our product. We'd like to know more about the troubled experiences you've had with our product. If you require further assistance with the product configuration, do write to us at cms-eval@manageengine.com. Should you need any further information, please do not hesitate to write to us at desktopcentral-support@manageengine.com.

DM

Daniel M.  
Dir of IT  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "MDM"

May 14, 2021

5.0

Remote Control spares us talking to end user asking questions, instead we take control of the mouse/keyboard remotely and address the issue, while training the end user in one session!

Pros

Remote Control and pushing software updates on both windows pcs and android/ios devices have been instrumental in addressing the gaps between our hardware and our enterprise software solutions.

Cons

Cannot think of anything, it seems to do all we need

Review Source

BM

Brian M.  
IT Support  
Mechanical or Industrial Engineering  
Used the software for: 1-2 years

### "Multi Use software"

July 23, 2020

4.0

I use this software everyday. It has alot of good points, and a few bad. overall i am happy with the software. Just wish they could get it to patch the systems better.

Pros

Has a lot packed in to one software. You can manage your Desktops, Laptops, and servers all from one software. You can remote into computers. You can update and patch systems automatically. theirs so much to this software. theirs to much to list.

Cons

A lot of time is spent trying to get patches to push to all computers. We have to push them out manually. to much maintenance is required to keep everything up to date.

Review Source

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