# Page 49 | ManageEngine Endpoint Central Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 49 - Is ManageEngine Endpoint Central the right Patch Management solution for you? Explore 1462 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/reviews

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ManageEngine Endpoint Central

4.6 (1462)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 30th, 2026

# Page 49 - Reviews of ManageEngine Endpoint Central

## Showing most helpful reviews

Showing 1201-1225 of 1462 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AU

Abid U.  
ICT Service desk  
Computer & Network Security  
Used the software for: Less than 6 months

### "EPC is decent"

January 17, 2024

3.0

quite good in total, better than teamviewer

Pros

Connecting onto users machines and helping with their queries

Cons

How it bugs out when i try changing the asset number

Review Source

BS

Brandon S.  
IT Manager  
Construction  
Used the software for: I used a free trial

### "A nice System Administration tool"

January 20, 2022

4.0

Desktop Central allows us to maintain current PC inventory and patch policy compliance, without interrupting our customers.

Pros

Cloud subscription model: Excellent product for managing remote PCs. Allows Admins to monitor and diagnose several feature sets without interrupting end users productivity. HDD space, Connected Devices, ect.

Cons

No custom items other than pcs may be managed or inventoried, that's an entirely separate Zoho product. It would be nice to be able to enter data manually for printers, switches and other products for an AIO inventory solution. Also, navigation is a bit clunky / counter intuitive. To get to certain options or functions you must interact in very specific ways in the sub menus.

Review Source

SH

Shai H.  
IT Infrastructure & Operations Manager  
Accounting  
Used the software for: 1-2 years

### "Amazing and easy"

March 30, 2021

5.0

Lots of options, licensing and installation manager, system updates, inventory, MDM and more

Pros

Software that is easy to operate, very convenient to work with

Cons

I was happy to be able to build screens with custom buttons

Review Source

JH

Jonny H.  
IT Leader Services  
Logistics and Supply Chain  
Used the software for: 1-2 years

### "Awesome"

March 11, 2021

5.0

We have software control, remote access, HW and SW Inventory, reports, alerts. It's a important platform that every IT team have to take in your administration.

Pros

We can support our clients in house, is very easy. The remote desktop is very important, sure and dependable. The software deployment is very efficient

Cons

Patch Mgmt, OS Deployment. We knowless about these.

Review Source

AS

Attila S.  
admin  
Machinery  
Used the software for: I used a free trial

### "Good value for your money"

September 23, 2021

5.0

We had a project where we separate devices, laptops, and mobile devices from our IT environment and use them for special purpose, where there are special requirements. To manage them we use ManageEngine.

Pros

Cloud version available. Free up to 25 devices. It covers several parts of IT management from asset management to patching.

Cons

Versioning and licensing seem to be confusing to me.

Reason for choosing ManageEngine Endpoint Central

It is much easier to start with ManageEngine.

Review Source

MC

Marco C.  
why not?  
Computer Networking  
Used the software for: 1-2 years

### "Why not?"

March 29, 2021

5.0

This product has helped us a lot by automating many processes that we previously did manually.

Pros

Easy and simple to use. Fast implementation. Excellent tool for managing and distributing patches and software. Otima the part dedicated to the inventory

Cons

no problems encountered so far, is a woderfull product

Review Source

RS

Ron S.  
VP MIT  
Banking  
Used the software for: 2+ years

### "Works well and has a lot of features"

April 30, 2021

5.0

Pros

Ease of use Multiple features Complete Solution for organization management

Cons

Minor issues with upgrades Integration with other ManageEngine products

Review Source

AB

Adam B.  
Head of IT  
Law Practice  
Used the software for: 1-2 years

### "Great for mutli PC, multi site management"

January 26, 2021

5.0

Pros

The software is easy to install, customise and use. Daily admin tasks are a breeze to complete. In-depth reports and customised views with a few clicks

Cons

Deploying the agent and keeping it updated can be a little tricky - there is however plenty of free help on the website and support is available (license dependent).

Review Source

MF

Mike F.  
Manager  
Hospital & Health Care  
Used the software for: 6-12 months

### "Ease of use and great value..."

December 22, 2023

5.0

Pros

Very intuitive setup, great communication with sales and support team. A great fit for our organization.

Cons

That it took so long to find a solution like yours. Wished we had implemented this years ago.

Review Source

AL

Alessio L.  
IT System Engineer  
Information Technology and Services  
Used the software for: I used a free trial

### "Review Trial Usage"

March 26, 2024

5.0

Pros

Easy to configure, we used to OSDeployer some pcs, and patch management. The remote control is so useful!.

Cons

For now anything, we did not test all the features.

Review Source

DV

Daniel V.  
Server Administrator Supervisor  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Great Solution"

September 21, 2022

4.0

So far so good. I have reached out to support a couple times and usually have my answer within an hour. Great customer service.

Pros

Ease of Deployment - I was able to deploy this tool overnight. User Interface - Compared to other tools I have used in the past, this solution makes it easy to remotely patch, access, and monitor end points. Integration - Integrates w/ SDP On Demand seamlessly.

Cons

Missing local file browsing through System Manager (or I cant find where this is possible.

Review Source

YA

Yousef A.  
System Administrator  
Machinery  
Used the software for: I used a free trial

### "Hard to see why you would choose something other than Manage Engine"

October 27, 2022

5.0

Pros

It works, is jam-packed with features and is affordable.

Cons

Need more information why patches or software installs fail.

Review Source

MR

Melville R.  
Senior System Analyst  
Consumer Services  
Used the software for: I used a free trial

### "Excellent solution for OS/Software patching and deployment "

April 30, 2021

5.0

Patching, monitoring and resolving vulnerabilities on computers that are off premise. This was one of the challenges brought on by COVID 19.

Pros

1\. Solution is available on-premise and cloud base 2. Solution allows mass silent deployment (scripts and software) to users that are working from home without user connecting to VPN. 3. Web GUI is intuitive with a lot of guide/tip to assist users. 4. Feature rich - Still learning new features a week into using this solution, with some creativity in leveraging the features offered there isn't much you can't get accomplished.

Cons

Deployment aren't executed immediately like some other solutions out there, they are done at intervals or certain conditions such as user logon.

Reason for choosing ManageEngine Endpoint Central

Have a history of using a wide range of there products, they're pretty solid and popular in the IT industry.

Review Source

sC

sean C.  
IT Manager  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "2 Year Review"

March 19, 2021

4.0

Desktop central has finally started to give us control over applications and over our patching of servers , laptops and other remote devices

Pros

The software is very comprhensive with excellent support

Cons

There are some functionality gaps but these are closing all the time

Reason for choosing ManageEngine Endpoint Central

Desktop central was purchased based on required goals and price

Review Source

KW

Kurt W.  
IT Leader  
Government Relations  
Used the software for: Less than 6 months

### "Good product, but since years, small problems"

March 25, 2021

3.0

Nice product. That it's good, you can see it in the fact I bought Desktop Central a second time in another company.

Pros

Software and patch deployment is really helpful and easy to use. After some training period it's easy to use. Integration with ServiceDesk Plus is great, if it's working ;-) The integrated templates of software to deploy are very great and easy to use.

Cons

I have already used this product in the previous company and it was a little bit funny to see that the product have these little problems two years later. Instead of correcting these little problems, new features will be implemented and new versions will be published. There is definitely no show stopper in the product but a little bit more quality control would be perfect.

Reason for choosing ManageEngine Endpoint Central

We want to have the integration in SDP and Desktop Central is easy to use.

Review Source

JF

Jeff F.  
Principal Architect  
Construction  
Used the software for: 2+ years

### "Excellent product! "

February 8, 2021

5.0

Amazing product that is easy to use. It gets the job done and never has problems (at least that I have run into).

Pros

Ease of use! It doesn't take an army of engineers to manage the product and its upgrades.

Cons

It met all of my needs. If anything, I would like to see more reporting built-in.

Reason for choosing ManageEngine Endpoint Central

Ease of use.

Switched from

[SolarWinds Service Desk](https://www.capterra.com/p/129478/Solarwinds-Service-Desk/)

Cost and ease of use.

Review Source

DD

Daniel D.  
Systems Engineer  
Financial Services  
Used the software for: I used a free trial

### "Testing Endpoint Central"

December 5, 2023

5.0

Pros

the support for patching including third party patching. All the patches are easily managed from one location

Cons

some settings feel buried in the menu layer structure and feel out of place.

Review Source

LB

Léo B.  
network administrator  
Legal Services  
Used the software for: 2+ years

### "Great but security module too expensive"

January 27, 2021

5.0

Pros

Simplicity and fiability of the system. Support very good

Cons

The price of add on. It's a really expensive solution of we would unlock all fonctionality

Review Source

SF

Steven F.  
Technician  
Education Management  
Used the software for: I used a free trial

### "Happy so far"

April 2, 2024

5.0

Pros

Easy to set up and the ability to set up automated patching/software deployment is a huge improvement on what we were used to

Cons

Nothing yet, still on the free trial version

Switched from

[Spiceworks Cloud Help Desk](https://www.capterra.com/p/102709/Spiceworks-IT-Help-Desk/)

Spiceworks no longer offered what we required

Review Source

SC

Sheela C.  
System Engineer Manager  
Information Technology and Services  
Used the software for: Less than 6 months

### "Easy to understand"

December 20, 2021

5.0

Good experience but I dig more and more to make myself understand by myself. All time we need to do chat. Email support is not up to the mark. Support system very bad.

Pros

Its good product but if your support guys help us then we can get more feature or customize them but no luck yet. Hopefully Support system will improve.

Cons

Your support system is not good at all. There should be remote support and call support.

Review Source

AV

Akash V.  
Cyber Security  
Electrical/Electronic Manufacturing  
Used the software for: I used a free trial

### "Easy to use"

December 7, 2023

4.0

Pros

Easy to deploy patches and user friendly

Cons

Some BIOS patch, Software are not install/uninstall properly

Review Source

SA

Sami A.  
IT Specialist  
Oil & Energy  
Used the software for: 1-2 years

### "Flex User Interface "

April 18, 2021

4.0

Pros

\# Its easy to deploy operation system to the machine. # create a policy and deploy them info machine. # software package content all required software with latest update. # inventory is cover all info about machine.

Cons

The design of the software and the sample implementation of the graphics.

Review Source

EK

Ethan K.  
System Engineer  
Computer & Network Security  
Used the software for: I used a free trial

### "ManageEngine Endpoint Central Reviews"

November 23, 2023

4.0

Pros

Patch Management and Remote Monitoring Feature

Cons

Upon some tasks they will show failure or a pending action, no further action is taken.

Review Source

VR

Verified Reviewer  
Cyber Security Architect  
Information Technology and Services  
Used the software for: 6-12 months

### "A great all around endpoint management tool"

March 3, 2021

5.0

Everyday task issues solved. Great visibility and governance. A lot of addons also can extend it like MDM, patch management, remote support etc.

Pros

It rich in options you can manage, giving the administrator a valuable tool for everyday tasks. Furthermore, there are a lot of niche options, things you'll need from time to time (not everyday things) and DC will really help you.

Cons

The installation part, needs somewhat powerfull machine to support it. There is a cloud version of course with a price increase, I'd suggest to go to that if budgets can cover it.

Alternatives considered

[Autotask PSA](https://www.capterra.com/p/223239/Autotask-PSA/)

Reason for choosing ManageEngine Endpoint Central

Pricing vs overall features

Review Source

AR

Ahmed R.  
IT Senior Service Desk Specialist  
Computer Software  
Used the software for: I used a free trial

### "The Best"

October 19, 2022

5.0

A Lot of things are good, but at my business I like a lot Software repositories because it help me to control softwares that I want only to install by the end user.Also I like the remote access feature integrated into the system.

Pros

Ease of use, in addition to applying the requirements with it and giving good results.

Cons

Most of all things are all good, but I think maybe adding more software  Templates will be better.

Review Source

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