# ManageEngine Endpoint Central Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about ManageEngine Endpoint Central Software - reviews, pricing plans, popular comparisons to other Unified Endpoint Management (UEM) products and more.

Source: https://www.capterra.com/p/170018/Onshape

---

# 

 ManageEngine Endpoint Central Software Review 2026: Features, Integrations, Pros & Cons

Last updated on April 30, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

ManageEngine Endpoint Central

## What is ManageEngine Endpoint Central?

Endpoint Central is a unified endpoint management solution that helps in managing servers, laptops, desktops, smartphones, & tablets from a central location. Using either an on-premise or a cloud-based UEM allows you to automate regular endpoint management routines like installing patches, deploying software, imaging & deploying OS, manage mobiles & BYOD devices, remote troubleshooting, modern management & much more! It also has a mobile app that allows you to manage endpoints anywhere, anytime!

## What is ManageEngine Endpoint Central used for?

[IT Management](https://www.capterra.com/it-management-software/)[Patch Management](https://www.capterra.com/patch-management-software/)[Unified Endpoint Management (UEM)](https://www.capterra.com/unified-endpoint-management-software/)

Recognitions

Shortlist

Overall rating

Based on 1,627 user reviews

Reviews sentiment

Positive

97%

Neutral

2%

Negative

1%

Pros & cons

Centralized IT management tool

Cost-effective feature-rich solution

Complex and cluttered navigation

Frequent bugs and technical issues

Starting price

$795

Per User, Per Year

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

-   IT Management / 2026

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## ManageEngine Endpoint Central alternatives

[4.9 (237)](https://www.capterra.com/p/180609/Action1-RMM/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.5 (768)](https://www.capterra.com/p/227102/JIRA-Service-Management/reviews/)

Starting price

$20.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (4,762)](https://www.capterra.com/p/172127/Rippling/reviews/)

Starting price

$8.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.7 (288)](https://www.capterra.com/p/184229/NinjaOne/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/alternatives/)

## Who uses ManageEngine Endpoint Central?

Based on Capterra reviews from the past year

Talk to a software expert

to get a free software list  
tailored to your business needs

Company size

Based on 565 reviews

100%

75%

50%

25%

Smallbusiness

Midsizebusinesses

Enterprise

Top job functions

Based on 565 reviews

IT & Software Development

67%

IT & Software Development

67%

Administrative

17%

Engineering

4%

Consulting

2%

Others

10%

Top industries

Based on 565 reviews

Information Technology and Services

30%

Financial Services

23%

Banking

20%

Telecommunications

14%

Other

13%

## Pros and Cons

Centralized IT management tool

100% positive reviews out of 89

Most reviewers find management highly efficient, simplifying daily IT operations and boosting productivity through centralized control.

Abdul M

System Engineer, 501 - 1,000 employees.

"What I like most about ManageEngine Endpoint Central is its centralized management capability."

Complex and cluttered navigation

40% negative reviews out of 110

Some reviewers describe navigation as confusing, with too many menus and tabs making features difficult to locate initially.

Jay S

Network Administrator, 501 - 1,000 employees.

"The only downside i would see of this product is there is a lot of tabs to click through, so understanding where to go for each section is sometimes a bit tough. But unlike other products on the market this one has information and KBs on almost anything you can think of."

Cost-effective feature-rich solution

97% positive reviews out of 75

Most reviewers report value for money is excellent, offering broad capabilities at a competitive price, reducing extra tool costs.

Thore V

Systemadministrator, 501 - 1,000 employees.

"For the price point, it offers some of the best value for money in the UEM space, especially for mid-to-large sized enterprises."

Frequent bugs and technical issues

67% negative reviews out of 109

Most reviewers indicate bugs and issues disrupt workflows, requiring extra troubleshooting and slowing problem resolution for IT teams.

Tom R

IT Specialist, 501 - 1,000 employees.

"However, there are many left unpatched, and more time and troubleshooting will be needed to continue working through the reasons why failures are happening. "

Unified endpoint management platform

100% positive reviews out of 58

Most reviewers describe endpoint management as comprehensive, centralizing device oversight, patching, and security in one user-friendly platform.

Yadvendra S

Team Lead Cyber Security, 201 - 500 employees.

"ManageEngine Endpoint Central has greatly improved our endpoint management by offering a robust, user-friendly platform that simplifies managing endpoints across multiple locations."

Unreliable agent deployment and stability

59% negative reviews out of 76

Some reviewers report agent management involves installation failures, connectivity problems, and manual intervention, impacting device oversight and efficiency.

Filipe P

IT System Administrator, 1,001 - 5,000 employees.

"Server update is not seamless, when server is updated some agents lose contact to the server and have to be manually installed."

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Patch Management

4.6 (894)

88.81% of 894 reviewers that rated this feature as important or highly important

With this capability, you can automatically detect, test, and deploy OS and third-party patches across all endpoints. Reviewers highlight its reliability, clear compliance reporting, broad app support, and automation that reduces vulnerabilities and keeps systems secure with minimal manual effort.

Remote Access/Control

4.6 (714)

80.67% of 714 reviewers that rated this feature as important or highly important

You get secure, fast remote access to Windows, Mac, and Linux endpoints for troubleshooting and support. Reviewers indicate it streamlines IT support, offers privilege escalation, session recording, and multi-monitor support, but some mention inconsistent connections and less reliability for Linux.

Dashboard

4.4 (424)

74.76% of 424 reviewers that rated this feature as important or highly important

The dashboard offers real-time, centralized visibility into endpoint health, compliance, and risks. Users think it’s informative, easy to use, and helps prioritize issues quickly, though some request more customization options and find it less intuitive than other platforms.

Automatic Patch Deployment

4.6 (421)

89.07% of 421 reviewers that rated this feature as important or highly important

It helps you automate patch detection, testing, and deployment for Windows, Mac, Linux, and third-party apps. Some users say this saves significant time, reduces admin workload, and ensures timely updates, though a few mention occasional deployment failures and forced restarts.

Endpoint Management

4.7 (421)

84.56% of 421 reviewers that rated this feature as important or highly important

ManageEngine Endpoint Central gives you unified control over all your endpoints—desktops, laptops, servers, and mobile devices—across multiple OS platforms. Reviewers appreciate the centralized console, easy policy customization, bulk management, and detailed reporting that simplify daily IT tasks.

Compliance Management

4.4 (494)

72.47% of 494 reviewers that rated this feature as important or highly important

Track and manage adherence to policies for any service, product, process, or supplier

ManageEngine Endpoint Central 79 features

Define levels of authorization for access to specific files or systems

Track and document all activities across devices, networks, and other systems

Software program that continuously adjusts its behavior based on observed data

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Automatically identify and flag unusual behaviors and malicious software

Prevents, detects and removes malware

Application programming interface that allows for integration with other systems/databases

Track, manage and store the applications of potential future members, customers or candidates

Identify and respond to security threats to developed applications

Manage the process of evaluating documents or requests submitted for approval

Manage assets throughout their lifecycle to optimize profit

Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

It helps you automate patch detection, testing, and deployment for Windows, Mac, Linux, and third-party apps. Some users say this saves significant time, reduces admin workload, and ensures timely updates, though a few mention occasional deployment failures and forced restarts.

Setup recurring or automatic scans

Track and analyse user behavior within a system or network

Monitor service demand and performance to plan for adequate resources that meet business needs

Track and monitor efficient handling of all changes/transitions

Communicate using direct chat or messages within the system

Track and manage adherence to policies for any service, product, process, or supplier

Identify component attributes like servers, hardware, software, and manage relationships across all services

Conduct tracking and assessment of application and device behavior without breaks or interruptions

Create labels for products that contain required information such as colors, sizes, dates, etc.

The dashboard offers real-time, centralized visibility into endpoint health, compliance, and risks. Users think it’s informative, easy to use, and helps prioritize issues quickly, though some request more customization options and find it less intuitive than other platforms.

Safeguard confidential data and meet compliance regulations

Manage the processes involved when making the application ready for use

Maintenance and upkeep of physical and/or virtual devices

Convert data into a code for security

ManageEngine Endpoint Central gives you unified control over all your endpoints—desktops, laptops, servers, and mobile devices—across multiple OS platforms. Reviewers appreciate the centralized console, easy policy customization, bulk management, and detailed reporting that simplify daily IT tasks.

Protect users working remotely and provide secure environments for personal devices to access company programs

Manage the enrollment and onboarding of all new members and accepted applications

A chronological record of actions or occurrences within a network, software, or process

Managing service requests, incidents, IT issues & support with a ticketing system

Compliant with HIPAA, which sets standards for sensitive patient data protection

Manage and track all disruptions and incidents

Track and manage inventory levels to maintain proper supply

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Inspecting the issue resolution process for compliance with related systems and regulatory guidelines

Managing inventories and tracking changes to hardware and software configurations

Monitor the movement of one or more IT assets throughout the organization

Tracking KPIs over a certain period to assess helpdesk issues, ticket status & resolution, costs and revenue stats, assets usage & more

Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support

Manage license files and packages purchased in a centralized repository

Track and organize the number of licenses available to the organization

Maintains a history of customer licenses

Identify the physical location of an individual, asset, device, etc.

Schedule predetermined or ad hoc maintenance services and labor requests

Control, secure and enforce policies on mobile devices such as smartphones, tablets etc.

Observe and track the demand, usage, progress or quality of a system, product, or user

License bundling

With this capability, you can automatically detect, test, and deploy OS and third-party patches across all endpoints. Reviewers highlight its reliability, clear compliance reporting, broad app support, and automation that reduces vulnerabilities and keeps systems secure with minimal manual effort.

Determine which patches should receive immediate attention

Test patches before deployment to mitigate security risks

Cross platform license management

Identify and solve underlying cause of incident(s), and prevent future incidents from occurring

Validation procedure for activating software license/programs

Protects systems from ransomware attacks and mitigates attack risks

Control system behavior and appearance, and access and report on system status/health from a distant location

You get secure, fast remote access to Windows, Mac, and Linux endpoints for troubleshooting and support. Reviewers indicate it streamlines IT support, offers privilege escalation, session recording, and multi-monitor support, but some mention inconsistent connections and less reliability for Linux.

View and track pertinent metrics to find patterns and gain insights from data

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Identify and analyse the reasons behind accidents

Plan availability and assign specific time slots for tasks and resources

At least a username and password is required to access the system

Systematic evaluation of the security of a company's overall security system and situation

Manage and control the security aspects of an organization's digital assets, resources, and operations

Online portal through which end users can access the system, manage tasks, or obtain information

Allow users to access multiple services after entering their login credentials once

Allows businesses to manage the software installed on their devices.

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Set up connections to third-party platforms to improve business processes

Information to prevent, understand and identify cyber threats

Manage license during trial period while allowing use of all features

Extra layer of security that requires not only a password and username but also something specific to that user

Track and interpret metrics on the usage of company resources

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Extend virtual private network over public networks to enable protected information exchange

Detect (and block) vulnerabilities and threats in your applications based on vulnerability information

Control system access and/or deliverability for applications and email addresses

Get Advice

We can help you find the software with the features you need.

Features

4.6 (1,626)

4.6

Based on 1,626 reviews

## Pricing

Value for money

4.5 (1476)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/pricing/)

Professional Edition

$795.00

Per User,Per Year

It includes:

-   Patch Management
-   Application Distribution
-   Asset Management
-   Remote Troubleshooting
-   BYOD Management
-   Kiosk Mode

Enterprise Edition

$945.00

Per User,Per Year

It includes:

-   Self-Service Portal
-   USB Device Management
-   Audit Remote Session
-   License Management

UEM Edition

$1,095

Per User,Per Year

It includes:

-   Remote Data Wipe
-   OS Deployment
-   FileVault Encryption

Security Edition

$1,695

Per User,Per Year

It includes:

-   Vulnerability Remediation
-   Data Loss Prevention
-   Endpoint Privilege Management
-   Browser Security

Value for money

4.5 (1,476)

4.5

Based on 1,476 reviews

## Integrations

[

Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[

JIRA Service Management](https://www.capterra.com/p/227102/JIRA-Service-Management/)[

Spiceworks Cloud Help Desk](https://www.capterra.com/p/102709/Spiceworks-IT-Help-Desk/)[

ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)[

ManageEngine ServiceDesk Plus](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (1471)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (1,471)

4.5

Based on 1,471 reviews

## User reviews

Overall rating

4.6

Based on 1,627 reviews

Filter by rating

5(1090)

4(484)

3(37)

2(9)

1(7)

Mentioned topic

Sorted by most recent

SR

Salvador R.

Sr

Mining & Metals

### "Exxcelent product"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 15, 2026

It's a very powerful platform that allows you to do many things, besides keeping the company's equipment updated. It's been a little difficult for me because I haven't taken any courses on Endpoint, and it would be great if you had one available so I could delve a little deeper into the world of Endpoint.

Pros

What I liked most about EndPoint Central is the patch automation and self-service; this greatly facilitates the control of equipment in the company and considerably reduces vulnerabilities in them.

Cons

What I didn't like is that it doesn't allow me to assign permissions for integration options to a role. In my case, I needed to create a role that had access to integration and patching options, but only the Administrator role has access to them. Also, the remote control tool is very slow, and file transfers are very difficult. Furthermore, when trying to install a program that requires administrator privileges, the screen just locks, and I can't enter my credentials.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GH

Garrett H.

System Administrator

Government Administration

### "Potential, but a lot more follow through needed."

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

May 14, 2026

Pros

We can see it has a lot of potential capabilities, it can be a very well rounded product, but we need better training on use.

Cons

We have found that the explanations of functions are not well described in software and not intuitive.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SS

Susan S.

Systems Administrator

Construction

### "Endpoint Central has it all!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 14, 2026

Great!! I am really liking the Health checkups. Endpoint Central has allowed us to automate so many things -- patch deployment, Bitlocker.

Pros

Endpoint Central is quite comprehensive with regard to patching, securing and analysis of hardware and software. I use the Chat option frequently and always get quick help and resolutions. We can analyze software and hardware inventory.

Cons

Try not to move too many menu items around. Has a bit of a learning curve - b/c it offers so much. But Customer Support is really super helpful and follows through on solutions.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

HN

hariharasudhan N.

Engineer

Hospital & Health Care

### "User Friendly"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

May 14, 2026

satisifed the whole way and much worthable to share with other teams as well to implement ME products

Pros

customer support is good and efficient and more over friendly to use, not more complex and simple to understand and guide for the engineers

Cons

customizable and options are not some manageable from our customer end and AD plus and Op manager would be the area to work on.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Kavinkumar M.

System Admin

Mental Health Care

### "Powerful Tool for Managing All Devices"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 14, 2026

It is a good application for managing all systems. It offers great value for money, and the endpoint management can be deployed to all devices in a single step.

Pros

I can easily control all our computers, servers, and mobile devices, deploy configurations, and get quick support.

Cons

During deployment, it takes too much time, and some agents were not working properly. I had to reinstall them again.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JG

Jim G.

VP - Infrastructure

Banking

### "Very good Product"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

May 13, 2026

I like the product, it is very easy to use, and you can pick things up pretty quickly. I wish it had a little more flexible control over patching interaction with end users.

Pros

A good value for the money. On Prem capability. Ease of use is very good. Customer support is very good.

Cons

Patch management deployment options could be a little better. Issues with AD integration for computers.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AC

Anthony C.

VP of Information Technologies

Investment Banking

### "Best Hardware and Software Management Platform"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 13, 2026

Very intuitive and highly functional. I recommended this to our sister company and they love it! The tech team is attentive and provides you assistance right away. Not sure if that is because we have premium subscription.

Pros

I have been using their products for a long time.. from ADReport, ADManager, EventLog then this Centralize Management Platform

Cons

I haven't encountered any issue on this particular product. Some product I would say took long time to get back to you.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JS

Jason S.

Senior Systems Analyst

Defense & Space

### "5-Stars for Zoho/ManageEngine Endpoint Central"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 13, 2026

Overall, it is a great tool for endpoint management. Customer support is very responsive, knowledgeable, and quick to resolve issues.

Pros

Great product for endpoint management. Comprehensive and fairly easy to use. I have been using it for 5+ years and have had very little trouble; when I did, the support team resolved it very quickly.

Cons

Nothing I can think of at the moment. Very comprehensive with new features added on route update cycles.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AD

Augusto D.

Information Security Specialist

Retail

### "Great Tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 13, 2026

The tool is great and addition is supporting team that is responsive, knowledgeable, and consistently helpful whenever we’ve needed assistance.

Pros

The tool is easy to use; user friendly and the functions are exactly what we need. From security to helpdesk people under single tool of use.

Cons

Some functionalities we need are still missing such as continuous software deployment task. Also, agent communication with the server should be less than 90 minutes.

Switched from

[Ivanti Neurons for ITSM](https://www.capterra.com/p/193225/Service-Desk/)

[Ivanti Security Controls](https://www.capterra.com/p/193238/Ivanti-Security-Controls/)

We need a cloud based solution to manage endpoints and patching

Alternatives considered

[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)

Reasons for choosing ManageEngine Endpoint Central

Patching process of NinjaOne is limited on third-party updates

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KA

Khizar A.

Corporate IT Analyst

Mining & Metals

### "Manage Engine for Eldorado Gold"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 13, 2026

Overall I like the product. We plan to migrate sites from onprem to cloud and leverage automatic patching for applications.

Pros

Customer service is prompt. Automatic Patching (Pilot) Definitely time saver with running scripts on backend without disrupting users.

Cons

Not built-in features for running dynamic queries in Reports and scheduling them. Software deployment with some applications is a bit buggy. It installs with retry but not smoother. Error code knowledge base could improve. It lacks feature to browse into machines via GUI interface on backend. Run as user deployment gets stuck, have to install via Remote Office computer as system admin. It may work better with onprem domain but we are Hybrid joined users.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/reviews/)

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