# Qwaiting Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Qwaiting Software - reviews, pricing plans, popular comparisons to other Visitor Management products and more.

Source: https://www.capterra.com/p/170044/qwaiting

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# 

 Qwaiting Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

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How Capterra ensures transparency

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Qwaiting

## What is Qwaiting?

Qwaiting- Queue management software assists the users to schedule all their appointments at a single place. Personalized notifications and alerts will be sent to the users who are in waiting in a queue for availing their service. The software will generate a ticket that will showcase the complete details of the service that the user is going to avail. The software will display the number of waiting customers, the length of the line and also the complete digital signage functionality.

## What is Qwaiting used for?

[Visitor Management](https://www.capterra.com/visitor-management-software/)

Top alternative

Featured

Overall rating

Based on 16 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$199

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Qwaiting?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://shrivra.com/&name=Qwaiting)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Qwaiting

4.8 (16)

VS.

[4.5 (48)](https://www.capterra.com/p/179358/Visitly/reviews/)

Starting Price

$199

Flat Rate, Per Month

Starting Price

$49

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (16)

Ease Of Use

4.6 (82)

Value For Money

4.7 (15)

Value For Money

4.6 (78)

Customer Service

4.8 (16)

Customer Service

4.5 (78)

## Qwaiting alternatives

[4.2 (146)](https://www.capterra.com/p/164715/ROLLER/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

[4.8 (93)](https://www.capterra.com/p/160462/Qminder/reviews/)

Starting price

$429.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (118)](https://www.capterra.com/p/162584/Sign-In-App/reviews/)

Starting price

$600.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Archie](https://www.capterra.com/p/241184/Archie/)

[4.9 (82)](https://www.capterra.com/p/241184/Archie/reviews/)

Starting price

$159.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/241184/Archie/)

[View all alternatives](https://www.capterra.com/p/170044/qwaiting/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Self Check-In/Check-Out

4.7 (10)

60.00% of 10 reviewers that rated this feature as important or highly important

Check-in and out via a mobile device or kiosk

Visitor Tracking

4.8 (10)

60.00% of 10 reviewers that rated this feature as important or highly important

Track visitors and purpose of visits

Alerts/Notifications

4.6 (9)

55.56% of 9 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Access Controls/Permissions

4.6 (8)

75.00% of 8 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

Reporting & Statistics

4.9 (7)

71.43% of 7 reviewers that rated this feature as important or highly important

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Mobile Access

4.6 (5)

60.00% of 5 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Qwaiting 23 features

Define levels of authorization for access to specific files or systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Create, manage, and print wearable badges

Track and manage adherence to policies for any service, product, process, or supplier

Manage, organize, and store contact information

Customize contracts and forms to collect specific information

Electronic signing method that validates the authenticity and integrity of a digital document

Store, manage, and track all electronic documents in a centralized location

Manage, store and organize emails within the system or via third-party apps

Scan and validate an ID barcode

Access software remotely via mobile devices

Manage and support multiple languages

Manage and support multiple locations

Manage the pre-registration process

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Check-in and out via a mobile device or kiosk

Send messages via SMS

Set up connections to third-party platforms to improve business processes

Profiles of users providing basic information

Track visitors and purpose of visits

View and track activity related to an individual, transaction, etc.

Create, design and manage workflows for repetitive tasks

Features

4.8 (16)

4.8

Based on 16 reviews

## Pricing

Value for money

4.7 (15)

Free Trial

Basic

$199.00

Flat Rate,Per Month

Value for money

4.7 (15)

4.7

Based on 15 reviews

## Support, customer service and training options

Customer Service

4.8 (16)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (16)

4.8

Based on 16 reviews

## User reviews

Overall rating

4.8

Based on 16 reviews

Filter by rating

5(14)

4(1)

3(0)

2(1)

1(0)

Mentioned topic

Sorted by most recent

JG

Jose G.

Administrative Assistant

Government Administration

### "An excellent and readily available tool."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

10/10

December 17, 2024

The system is straightforward to use and simple to deploy.

Pros

The interface is user-friendly, easily accessible, and highly beneficial for daily tasks. It was beneficial having free trial period to thoroughly evaluate the system.

Cons

The pricing is relatively high, making an annual subscription quite challenging to afford.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SO

Stephane O.

Digital agent

Banking

### "Review SFE "

2.0

Overall Rating

2.0

2.0

Ease of Use

3.0

3.0

Features

2.0

2.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

December 1, 2023

Easy to use and no extra effor. The customer service is super. But make sure to make available other option (sms, voice, feedback...)

Pros

Customer service is available and open to solve issue when extremely needed

Cons

No human voice number caller , no french translation, additionals are features a overcharged.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AA

Airee A.

SITE MANAGER

Health, Wellness and Fitness

### "QMS"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 27, 2023

i feel the app need updates as and when, to fix the bug issues

Pros

I like abt QMS, is the way the app set up for easy to use.

Cons

sometime JAM, and cannot print via the printer soetting, and sometimes lost of connection. but able to rectrify

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 6, 2023

Thank you for your valuable feedback

ZH

ZHI HAO L.

Customer Service Manager

Automotive

### "User Friendly Qwaiting"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 27, 2023

Excellent. Have been using Qwaiting for awhile. Is easy to use.

Pros

Customized template for the q system. User Friendly

Cons

Have been using Qwaiting for awhile, everyrhing seem to be all good.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 6, 2023

Thank you for your valuable feedback

MM

Mohammad m.

Site Manager

Health, Wellness and Fitness

### "Gr8 interface"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 27, 2023

Pros

The ease of downlaoding day to day reports

Cons

The interface can be a bit better.. especially with the transfering of queue number from one stations to another.

Switched from

[Skiplino](https://www.capterra.com/p/241742/Skiplino/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 6, 2023

Thank you for your valuable feedback

Mirjalol M.

Finance officer

Education Management

### "We've sorted out the massive queues"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 12, 2023

Excellent

Pros

Simplicity and customer service, we have deployed the service without no problem just in few hours.

Cons

Pricing is a bit high, it is quite impossible for an annual subscription (if you are in social sphere)

Reasons for choosing Qwaiting

Customer Service of Qwaiting (easy communication)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 6, 2023

Thank you for your valuable feedback

IO

Ifedara O.

IT

Hospital & Health Care

### "Simple Queue Management Solution"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 4, 2023

Pros

I sincereley like the ease of deployment. There was no need to buy additional hardware before getting the solution up and running.

Cons

Somoetimes accessing from my location can be very slow even with good internet, Kinly improve this.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SN

sarah n.

senior executive

Education Management

### "satisfactory"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

July 25, 2023

help to enhance customer waiting experience

Pros

user friendly interface. easy access and very helpful in daily work

Cons

admin setting too complicated and many to set

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 6, 2023

Thank you for your valuable feedback

PA

Peter A.

Consultant

Hospital & Health Care

### "Efficient Hospital process"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 13, 2023

Efficiency in terms of managing patients queue

Pros

Support follow up and its efficiency in controlling a Queue

Cons

Please work on the VIP/Emergency token where by when VIP or Emergency patients are pushed they can skip the Queu and be a priorityAnd also if a patient gets lost any department can activate the same token and He/she continues with it since hospital is big

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 6, 2023

Thank you for your valuable feedback

NP

Nikkolo Paulo A.

School Principal

Education Management

### "User friendly queueing system!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 28, 2023

It makes our school operations smooth and organized.

Pros

This is user-friendly and easier to go over.

Cons

May the printing set up for the ticket can still be improved on.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 6, 2023

Thank you for your valuable feedback

[View all Reviews](https://www.capterra.com/p/170044/qwaiting/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)