# QuickBooks Money Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is QuickBooks Money the right Billing and Invoicing solution for you? Explore 101 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/170065/QuickBooks-Money/reviews

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QuickBooks Money

4.4 (101)

[View alternatives](https://www.capterra.com/p/170065/QuickBooks-Money/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of QuickBooks Money

Ease of use

4.5

Customer Service

3.9

## Pros and Cons in Reviews

RD

Ruth D

DesignerEntertainment, Self-employedUsed the software for: More than 2 years.

“I can create professional invoices to get paid faster. And makes tax preparation easier.“

April 14, 2026

NA

Nicholas A

Principal Software EngineerInformation Technology and Services, 2 - 10 employeesUsed the software for: More than 2 years.

“Customer support can be slow at times and the interface feels outdated compared to modern fintech apps like Mercury or Novo.“

April 3, 2026

RD

Ruth D

DesignerEntertainment, Self-employedUsed the software for: More than 2 years.

“It is the best for small business owners and freelancers who want to stay organized and don’t like spreadsheets.“

April 14, 2026

JC

Jeanne C

Accounting Dept AdministratorMarketing and Advertising, 2 - 10 employeesUsed the software for: More than 2 years.

“I have mixed feelings about QB Money particularly due to the above-mentioned reason because this issue has still not been resolved, even though we have submitted the issue to their tech team.“

April 7, 2026

JM

Julie M

Billing and Payroll ManagerConsumer Services, 11 - 50 employeesUsed the software for: 6-12 months.

“I like the features of QuickBooks Money, we can easily keep track of our invoicing, payables and receivables all in one place.“

February 20, 2025

SJ

Shellie J

Mobile NotaryFinancial Services, 2 - 10 employeesUsed the software for: 6-12 months.

“I operate a mobile notary business seven days a week, and If I need assistance during the weekend, that isn't an option.“

December 12, 2024

SB

Steven B

Marketing DirectorMarketing and Advertising, 201 - 500 employeesUsed the software for: More than 2 years.

“In overall terms, as a recipient of invoices I think its very efficient so for a small business owner, I can see its a great way to automate invoicing and send chaser reminders, rather than trying to manage everything manually.“

January 29, 2025

SB

Steven B

Marketing DirectorMarketing and Advertising, 201 - 500 employeesUsed the software for: More than 2 years.

“Replying to the email seems to go into a black hole.“

January 29, 2025

## Showing most helpful reviews

Showing 1-25 of 101 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Nathan S.  
Owner  
Consumer Services  
Used the software for: 2+ years

### "Fast and easy credit card processing"

October 29, 2018

5.0

I was using a set desktop solution before that had a long term commitment. This allowed us to take mobile payments anywhere we had a cell phone and get out of those long term contracts. Also it smoothly integrated into QuickBooks so it was a win-win for us.

Pros

I has many options for taking a credit card payment. Plug in chip reader, take a picture of the card or a Bluetooth card reader is available. I like that it's month to month and if I don't use it I don't have to pay anything. It's simple and easy to integrate into quickbooks. It has a good back end that you can access from a computer to manage your payments and who is taking those payments.

Cons

The cost is cheaper if you pay monthly and high volume but more expensive for the smaller low volume months. When you get logged out it can be a slow process at times to get logged back in while a customer is waiting to give you their payment.

Review Source

Response from Intuit

November 8, 2018

Hi Nathan. I'm glad the integration options and flexible methods for processing have provided a simple payment management system for Complete Carpet. Thanks for reviewing, and for being a member of the QuickBooks family. If you're running into latency with logins, rest assured I've got you covered. I suggest uninstalling/reinstalling the GoPayment app, which is the easier way to ensure your software is updated. This simple troubleshooting step will get you back up to speed and cut-down on customer wait times. Before you go, I want to ensure you continue to get the most from the payment system. The support landing page for the program has insights into the connection to QuickBooks, as well: https://community.intuit.com/products/quickbooks-payments-help-en-us. As for the price, I'd be glad to discuss your options. There are alternatives for your average volume, and I've got the tools to dig into your account. We'll go from there. Jess, The QuickBooks Team

JI

Jack I.  
Managing Consultant  
Information Technology and Services  
Used the software for: 2+ years

### "Pleasant self-accounting experience"

June 5, 2025

5.0

Overall a pleasant experience using Quickbooks with simple tools to help me effectively manage my entire business' finances.

Pros

Quickbooks is an easy to use, self-accounting platform. I particularly like the simplicity of reporting and the sales dashboard.

Cons

Some parts, particularly in payroll can be confusing to start. This could be made simpler with a simple wizard that guides you through.

Switched from

[Xero](https://www.capterra.com/p/120109/Xero/)

Xero was too complicated in its setup and didn't offer me what I needed in Payroll services.

Review Source

HG

Hanna-Voma G.  
Medical Administrative Assistant  
Medical Devices  
Used the software for: 1-2 years

### "Honest Review on QuickBooks."

June 11, 2026

5.0

Overall. Great experience. I've been using it for 1 year and 6 months. And anything i don't understand i look up. It's not difficult to use

Pros

It tells you your monthly profit and compares it with other months on a line graph. You don't hqve to go all over the place just to find something. Just have a keyword and it pulls up all that are similar to that keyword.

Cons

The least for me is when trying to save a credit note then applying a new invoice. I don’t know.maybe I'm doing it wrong.

Review Source

JC

Jeanne C.  
Accounting Dept Administrator  
Marketing and Advertising  
Used the software for: 2+ years

### "Mostly a good product but it has it's down side."

April 7, 2026

3.0

I have mixed feelings about QB Money particularly due to the above-mentioned reason because this issue has still not been resolved, even though we have submitted the issue to their tech team.

Pros

I do like the secure, automatic application of payments to our clients' accounts and that the client payment is just a click away for them. The reports are well presented and there are many ways to order a reports presentation. It is very turnkey and the learning curve for most of it was minimal for this product.

Cons

What I like least about this product is that those few times when clients' payments don't go through (their bank rejected it or for some reason on the clients's end something prevented their payment completion of the process.) When that happens, it is a monster finding out which client's payment didn't go through - there is simply an obscure "Alert" stating that "a payment" did not go through, but it doesn't tell accounting WHICH client! When we call support, they are always also confused as to WHY QuickBooks is not specific. It can be a real time waster.

Review Source

TW

Tiana W.  
Owner  
Hospitality  
Used the software for: 2+ years

### "A pleased user"

December 19, 2024

5.0

Pros

How easy it is to use and if you come across something that you might be having trouble with their fourms are great as well as their blog post and videos on how to help.

Cons

Haven't really found one yet. I do sometimes have issues with the app but that just might be a bug and the app needs to be updated.

Switched from

[Wix](https://www.capterra.com/p/169007/Wix/)

Quickbooks was easier and everything was within their platform. Wix uses stripe for payments.

Review Source

MB

Marcus B.  
owner  
Construction  
Used the software for: 2+ years

### "quick books does it again"

December 10, 2024

5.0

stress free, its not only a pos but its a legitimate checking account as well.

Pros

seamless integration with the existing QuickBooks products that i already use.

Cons

if the payments processed faster that would be perfect.

Alternatives considered

[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[PayPal Point of Sale](https://www.capterra.com/p/171165/PayPal-Here-app/)

Reason for choosing QuickBooks Money

quickbooks was the most robust answer to solve multiple problems.

Review Source

VP

Valerie P.  
Admin  
Machinery  
Used the software for: 1-2 years

### "Simple system"

February 26, 2026

5.0

Used it daily to track money coming in and going out of the union office. Keeping track of dues paid is very important.

Pros

Ease of use. Invoicing is a breeze. Keeping track of union dues is simple. Paying accounts and payroll is also a breeze.

Cons

I like everything. I can't think of anything I dislike. It was one of the first payroll processing systems I learned on.

Review Source

RD

Ruth D.  
Designer  
Entertainment  
Used the software for: 2+ years

### "Best Accounting Software! "

April 14, 2026

5.0

It is the best for small business owners and freelancers who want to stay organized and don’t like spreadsheets.

Pros

Easy income and expense tracking for my business. I can create professional invoices to get paid faster. And makes tax preparation easier.

Cons

If you’ve never used accounting software there can be a learning curve. Costs can add up for certain functions.

Review Source

VR

Verified Reviewer  
Owner  
Hospitality  
Used the software for: 2+ years

### "Helps us with filing our annual taxes"

April 14, 2026

4.0

Pros

We use Quickbooks Money to keep track of our expenses throughout the year, and to create our financial statements to turn in to our accountant for tax season.

Cons

The interface is overwhelming when you first log in. There is an incredible amount of buttons and you almost have no idea where to begin. Not very intuitive for those managing their own books.

Review Source

NA

Nicholas A.  
Principal Software Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "Reliable QuickBooks-integrated banking, but needs a modern update"

April 3, 2026

4.0

Pros

The seamless integration with QuickBooks Online is amazing. Transactions sync automatically, which has saved us a bunch of time on reconciliation. Also, the mobile app is clean and easy to use for quick check deposits, transfers, and expense tracking on the go.

Cons

Customer support can be slow at times and the interface feels outdated compared to modern fintech apps like Mercury or Novo. It doesn't have that polished, snappy feel.

Review Source

GW

Guy W.  
Principal  
Insurance  
Used the software for: 1-2 years

### "Quickbooks"

February 15, 2025

4.0

Pretty good, like I said would be better to have USA customer service that could understand english and be understood

Pros

Easy to use and good value made transactions easy to complete

Cons

customer service when there was an issued was less than helpful seemed to run my staff around in circles and never got resolved

Review Source

eM

erica M.  
Billing  
Accounting  
Used the software for: I used a free trial

### "Great system"

February 17, 2025

5.0

It's super easy to navigate and work. Gets the job done

Pros

Very easy to get payroll completed and accurate

Cons

Not really any dislikes reguarding the system

Review Source

JL

Jessica L.  
Owner, Provider  
Alternative Medicine  
Used the software for: 1-2 years

### "Easy to use as a payor"

February 18, 2025

5.0

Multiple vendors that I need to pay utilize QB Money.

Pros

As a pastor, it was very easy to use and ensure prompt payment of invoices

Cons

I have only used QB Money as a payor, so I don’t have any negative opinions.

Review Source

AF

Alicia F.  
Owner  
Apparel & Fashion  
Used the software for: 6-12 months

### "Quick Books Money"

October 28, 2024

4.0

helps manage backing and payment management.

Pros

no monthly fee for a business checking account. Great Online trasactions

Cons

Updates often and can charge a processing fee.

Review Source

JS

Jess S.  
Owner  
Food & Beverages  
Used the software for: Less than 6 months

### "Wonderful Product"

November 4, 2024

5.0

Pros

Easy of use, aesthetically pleasing format

Cons

The cost and formatting of the program could be a little clearer.

Review Source

AW

Amy W.  
Business Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Ease of use for Quickbooks Payments"

March 12, 2024

5.0

Pros

The ease of use for both the business and the customer is by far one of the best things about using Quickbooks Payments. The transactions are smooth and the deposit turnaround time is quick. Makes for a seamless transaction for both parties - literally just a click of a button.

Cons

Not much to say about dislikes of this feature

Review Source

VR

Verified Reviewer  
CEO  
Construction  
Used the software for: 2+ years

### "Avoid for larger transactions. "

November 3, 2021

1.0

Good for smaller transactions. Horrible for larger transactions.

Pros

Clients like the payment links and ACH payment options. Works well for smaller transactions. Will no longer use for larger transactions due to their review process.

Cons

Avoid for larger transactions. They will randomly put funds through a review process and with hold payment until the review process is complete. They put $294,000 in payments from a client through a review when we had already received $150,000 from that client through quickbooks previously. Their process took over 4 weeks for us to receive funds and required bank statements, contracts, and a mess of other info. They request items individually and not all at once so the process drags out. Not worth using.

Review Source

Response from Intuit

November 10, 2021

We definitely appreciate your business, and your feedback regarding payment holds. This article will goes over info to understand holds you may experience (https://quickbooks.intuit.com/learn-support/articles/getting-the-most-out-of-quickbooks/understanding-payment-holds-in-quickbooks-online/05/940159#What%20Happens%20When%20Funds%20Are%20Placed%20On%20Hold%3F) Wishing you all the best. -Kristina, The QuickBooks Team

SG

STACY G.  
OFFICE MANAGER  
Construction  
Used the software for: 2+ years

### "SEND AND TRACK"

November 14, 2023

5.0

Pros

Payments are automatically matched up with the correct invoice. Smaller customers pay sooner with the ability of a click on the invoice to pay right away vs. writing a check and mailing it out.

Cons

The fee charged to process the Credit Card transactions on top of what we pay for QuickBooks.

Review Source

VR

Verified Reviewer  
Teacher  
Construction  
Used the software for: 2+ years

### "Quick Books Makes things easy"

April 6, 2021

5.0

Overall, We love QuickBooks payments because we get paid quickly from our customers using credit cards.

Pros

I love that we can take payments from our customers easily.

Cons

It took a long time for us to get a card reader.

Review Source

VR

Verified Reviewer  
Controller  
Real Estate  
Used the software for: 2+ years

### "Take payments at mobile shows or wherever you need"

May 7, 2019

5.0

Pros

This was a great addition that allows us to take credit card payments at trade shows and other places that we don't have access to a PC.

Cons

Sometimes difficult to setup, but for the most part very reliable.

Review Source

Response from Intuit

May 8, 2019

Comments like yours are what we strive for! Thank you so much for taking the time to let us know what you think of QuickBooks, as it's wonderful to hear the program is exceeding your expectations and is simplifying how you run your business. Should you find yourself in need of help, rest assured you can find assistance from the Product Experts who monitor our Facebook (Intuit QuickBooks) and Twitter (QBCares) pages. They're available 7 days a week from 8 am to 10 pm EST (8-8 on weekends), and will work with you over chat. Enjoy! Grant, The QuickBooks Team

lN

lindsey N.  
Hair stylist  
Consumer Services  
Used the software for: 2+ years

### "Decent software "

March 12, 2020

4.0

Because of my issues with the card reader, I don’t use QB go payment as much as I used to. But I still have to offer it to my customers who only use cards.

Pros

I like the software for this program. The online program is easy to navigate and easy to find what I’m looking for ex: totals, fees etc..

Cons

My app often fails or kicks me out and I have to log back in (annoying). My card scanner never works correctly. I have to swipe the card 3x, hop on 1 foot then slide the card for it to work! Ridiculous and time consuming

Review Source

LB

Lauren B.  
Office Manager  
Computer & Network Security  
Used the software for: 2+ years

### "Useful and Easy Payment Processing"

May 8, 2024

5.0

You can easily customize payment terms by client or do an umbrella term for everyone. It's very easy for clients to use and make payments also.

Pros

Easy to use from invoices created in QuickBooks online.

Cons

Not really anything to complain about. It's very straightforward.

Review Source

BW

Bryan W.  
sales manager  
Food & Beverages  
Used the software for: 1-2 years

### "GoPayment the software that you should get for your transactions"

August 3, 2018

5.0

GoPayment is suitable for all business, the small ones, medium, and the big ones will be well served with this software

Pros

This software is super easy to use and also user friendly. GoPayment can be intergrated with other software thus giving it an added advantage over other payment software

Cons

The customer support needs some improvement because this is the major problem with this software. I have no other problem with GoPayment

Review Source

AS

Andre S.  
Owner  
Food & Beverages  
Used the software for: 2+ years

### "Oldie but Goodie. "

November 27, 2023

5.0

Pros

Highly used program by many businesses so it’s easy to use and pretty self explanatory.

Cons

Could probably use a refresh or update. Although the app is very user friendly

Review Source

VR

Verified Reviewer  
Tax Consultant  
  
Used the software for: 6-12 months

### "I used Gopayment for my retail business to track purchases and process card payments."

March 20, 2018

5.0

Pros

I liked the the software is very user friendly and easy to manage inventory, and view transactions for order details.

Cons

I dislike that customers can not be added to track their purchases. I dislike that reports can not be ran to track purchase totals over a period of time. I dislike that inventory is not tracked.

Review Source

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