# QuickBooks Money Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is QuickBooks Money the right Billing and Invoicing solution for you? Explore 100 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/170065/QuickBooks-Money/reviews --- QuickBooks Money 4.4 (100) [View alternatives](https://www.capterra.com/p/170065/QuickBooks-Money/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of QuickBooks Money Ease of use 4.5 Customer Service 3.9 ## Pros and Cons in Reviews RD Ruth D DesignerEntertainment, Self-employedUsed the software for: More than 2 years. “I can create professional invoices to get paid faster. And makes tax preparation easier.“ April 14, 2026 NA Nicholas A Principal Software EngineerInformation Technology and Services, 2 - 10 employeesUsed the software for: More than 2 years. “Customer support can be slow at times and the interface feels outdated compared to modern fintech apps like Mercury or Novo.“ April 3, 2026 RD Ruth D DesignerEntertainment, Self-employedUsed the software for: More than 2 years. “It is the best for small business owners and freelancers who want to stay organized and don’t like spreadsheets.“ April 14, 2026 JC Jeanne C Accounting Dept AdministratorMarketing and Advertising, 2 - 10 employeesUsed the software for: More than 2 years. “I have mixed feelings about QB Money particularly due to the above-mentioned reason because this issue has still not been resolved, even though we have submitted the issue to their tech team.“ April 7, 2026 JM Julie M Billing and Payroll ManagerConsumer Services, 11 - 50 employeesUsed the software for: 6-12 months. “I like the features of QuickBooks Money, we can easily keep track of our invoicing, payables and receivables all in one place.“ February 20, 2025 SJ Shellie J Mobile NotaryFinancial Services, 2 - 10 employeesUsed the software for: 6-12 months. “I operate a mobile notary business seven days a week, and If I need assistance during the weekend, that isn't an option.“ December 12, 2024 SB Steven B Marketing DirectorMarketing and Advertising, 201 - 500 employeesUsed the software for: More than 2 years. “In overall terms, as a recipient of invoices I think its very efficient so for a small business owner, I can see its a great way to automate invoicing and send chaser reminders, rather than trying to manage everything manually.“ January 29, 2025 SB Steven B Marketing DirectorMarketing and Advertising, 201 - 500 employeesUsed the software for: More than 2 years. “Replying to the email seems to go into a black hole.“ January 29, 2025 ## Showing most helpful reviews Showing 1-25 of 100 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Nathan S. Owner Consumer Services Used the software for: 2+ years ### "Fast and easy credit card processing" October 29, 2018 5.0 I was using a set desktop solution before that had a long term commitment. This allowed us to take mobile payments anywhere we had a cell phone and get out of those long term contracts. Also it smoothly integrated into QuickBooks so it was a win-win for us. Pros I has many options for taking a credit card payment. Plug in chip reader, take a picture of the card or a Bluetooth card reader is available. I like that it's month to month and if I don't use it I don't have to pay anything. It's simple and easy to integrate into quickbooks. It has a good back end that you can access from a computer to manage your payments and who is taking those payments. Cons The cost is cheaper if you pay monthly and high volume but more expensive for the smaller low volume months. When you get logged out it can be a slow process at times to get logged back in while a customer is waiting to give you their payment. Review Source Response from Intuit November 8, 2018 Hi Nathan. I'm glad the integration options and flexible methods for processing have provided a simple payment management system for Complete Carpet. Thanks for reviewing, and for being a member of the QuickBooks family. If you're running into latency with logins, rest assured I've got you covered. I suggest uninstalling/reinstalling the GoPayment app, which is the easier way to ensure your software is updated. This simple troubleshooting step will get you back up to speed and cut-down on customer wait times. Before you go, I want to ensure you continue to get the most from the payment system. The support landing page for the program has insights into the connection to QuickBooks, as well: https://community.intuit.com/products/quickbooks-payments-help-en-us. As for the price, I'd be glad to discuss your options. There are alternatives for your average volume, and I've got the tools to dig into your account. We'll go from there. Jess, The QuickBooks Team JI Jack I. Managing Consultant Information Technology and Services Used the software for: 2+ years ### "Pleasant self-accounting experience" June 5, 2025 5.0 Overall a pleasant experience using Quickbooks with simple tools to help me effectively manage my entire business' finances. Pros Quickbooks is an easy to use, self-accounting platform. I particularly like the simplicity of reporting and the sales dashboard. Cons Some parts, particularly in payroll can be confusing to start. This could be made simpler with a simple wizard that guides you through. Switched from [Xero](https://www.capterra.com/p/120109/Xero/) Xero was too complicated in its setup and didn't offer me what I needed in Payroll services. Review Source JC Jeanne C. Accounting Dept Administrator Marketing and Advertising Used the software for: 2+ years ### "Mostly a good product but it has it's down side." April 7, 2026 3.0 I have mixed feelings about QB Money particularly due to the above-mentioned reason because this issue has still not been resolved, even though we have submitted the issue to their tech team. Pros I do like the secure, automatic application of payments to our clients' accounts and that the client payment is just a click away for them. The reports are well presented and there are many ways to order a reports presentation. It is very turnkey and the learning curve for most of it was minimal for this product. Cons What I like least about this product is that those few times when clients' payments don't go through (their bank rejected it or for some reason on the clients's end something prevented their payment completion of the process.) When that happens, it is a monster finding out which client's payment didn't go through - there is simply an obscure "Alert" stating that "a payment" did not go through, but it doesn't tell accounting WHICH client! When we call support, they are always also confused as to WHY QuickBooks is not specific. It can be a real time waster. Review Source VP Valerie P. Admin Machinery Used the software for: 1-2 years ### "Simple system" February 26, 2026 5.0 Used it daily to track money coming in and going out of the union office. Keeping track of dues paid is very important. Pros Ease of use. Invoicing is a breeze. Keeping track of union dues is simple. Paying accounts and payroll is also a breeze. Cons I like everything. I can't think of anything I dislike. It was one of the first payroll processing systems I learned on. Review Source TW Tiana W. Owner Hospitality Used the software for: 2+ years ### "A pleased user" December 19, 2024 5.0 Pros How easy it is to use and if you come across something that you might be having trouble with their fourms are great as well as their blog post and videos on how to help. Cons Haven't really found one yet. I do sometimes have issues with the app but that just might be a bug and the app needs to be updated. Switched from [Wix](https://www.capterra.com/p/169007/Wix/) Quickbooks was easier and everything was within their platform. Wix uses stripe for payments. Review Source MB Marcus B. owner Construction Used the software for: 2+ years ### "quick books does it again" December 10, 2024 5.0 stress free, its not only a pos but its a legitimate checking account as well. Pros seamless integration with the existing QuickBooks products that i already use. Cons if the payments processed faster that would be perfect. Alternatives considered [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[PayPal Point of Sale](https://www.capterra.com/p/171165/PayPal-Here-app/) Reason for choosing QuickBooks Money quickbooks was the most robust answer to solve multiple problems. Review Source RD Ruth D. Designer Entertainment Used the software for: 2+ years ### "Best Accounting Software! " April 14, 2026 5.0 It is the best for small business owners and freelancers who want to stay organized and don’t like spreadsheets. Pros Easy income and expense tracking for my business. I can create professional invoices to get paid faster. And makes tax preparation easier. Cons If you’ve never used accounting software there can be a learning curve. Costs can add up for certain functions. Review Source VR Verified Reviewer Owner Hospitality Used the software for: 2+ years ### "Helps us with filing our annual taxes" April 14, 2026 4.0 Pros We use Quickbooks Money to keep track of our expenses throughout the year, and to create our financial statements to turn in to our accountant for tax season. Cons The interface is overwhelming when you first log in. There is an incredible amount of buttons and you almost have no idea where to begin. Not very intuitive for those managing their own books. Review Source NA Nicholas A. Principal Software Engineer Information Technology and Services Used the software for: 2+ years ### "Reliable QuickBooks-integrated banking, but needs a modern update" April 3, 2026 4.0 Pros The seamless integration with QuickBooks Online is amazing. Transactions sync automatically, which has saved us a bunch of time on reconciliation. Also, the mobile app is clean and easy to use for quick check deposits, transfers, and expense tracking on the go. Cons Customer support can be slow at times and the interface feels outdated compared to modern fintech apps like Mercury or Novo. It doesn't have that polished, snappy feel. Review Source VR Verified Reviewer COO Consumer Goods Used the software for: 6-12 months ### "Does What it should - PERFECTLY!" January 14, 2025 5.0 Pros Quickbooks Money is the perfect package, making invoicing, quoting and keeping track of follow-ups easy. Their UX is straight forward and modern. Their slightly higher price can be explained by their awesome customer support, helping with every problem a customer could have. Cons No cons today. A perfect software for invoicing and everything around it. Review Source MG Mariel G. Independent contractor Construction Used the software for: 1-2 years ### "Must have for EVERY business owners!!" December 17, 2024 5.0 Great experience! every business owner should definitely check it and give it a try! Pros The platform made everything easy to understand and where everything is located Cons I can sincerely say that I have not yet found something i dont like about this platform Review Source ES Elijah S. Owner Construction Used the software for: 1-2 years ### "Great product!" December 26, 2024 4.0 It has taken a bit to learn the entire system of it but overall it is great! Pros It works really well for us to track out p&L Cons it takes a little while to get used to to be honest. Review Source mL miri L. Secretary Real Estate Used the software for: 2+ years ### "Easiest payment software" December 30, 2024 5.0 Pros It's easy to use, no hidden fees, user friendly Cons No cons at all, it's so easy to use and set up Review Source ST Selma T. Op mngr Transportation/Trucking/Railroad Used the software for: 2+ years ### "Easy to use" September 24, 2024 4.0 Easiness to use and to navigate in the system Pros Able to use anywhere in the world. I like how it was self explaining step by step. Cons I liked all. There is really nothing I didn't like. Review Source JS Jesse S. Founder/Owner Retail Used the software for: 2+ years ### "Quickbooks Payments makes their users vulnerable to FRAUD" July 27, 2021 1.0 This vulnerability is unforgivable. This service should not be used. Pros I have used QB Payments as a secondary payment processor for nearly 9 years. I use e-invoices to collect payments from customers who want to order modifications that aren't available on our website. So it's not our primary processor (our website uses PayPal and Stripe), but until a recent MAJOR VULNERABILITY was discovered, my experience with QB Payments was fine. Cons I learned the hard way that QB will "pre-fund" ACH transactions and merchants have no option to toggle this option off. Their back-end payment status (e.g. Pending, Funded....) doesn't differentiate from a "PRE-FUNDED" transaction and one that is actually fully funded. Furthermore, they allow banks to deny payments up to 120 days after posting to the seller's bank account. This leaves sellers extremely vulnerable. If you're not picking up on it, basically, Intuit/Quickbooks will show FUNDED status and actually post the payment to the seller's bank account, at which point the seller has no grounds to withhold goods. Then, if the payment doesn't actually process, they will withdraw the funds from the seller with no 2-way dispute process for the seller to prove they actually fulfilled an order, and that a customer didn't seek return/refund by legitimate means. My small company lost about $3,000 in this loophole. We were not able to reclaim our merchandise or fulfillment costs, and Intuit held us responsible for the sum, including additional service fees (for the generous service of retracting this money they had already posted to our bank account?). Customer service was unwilling to escalate and did not provide me with any opportunity to report fraud. In fact they treated me like the fraudster when they made my business vulnerable to a fraudster in the first place. It comes down to zero's. $3K is enough to make me want to fix this. Add a zero and it would have ruined us. Reason for choosing QuickBooks Money QuickBooks Payments is our backup processor. We primarily rely on PayPal and Stripe, which both provide much better fraud protection and a fair two-way process (and customer service support) in the rare event of a disputed charge. QB Payments completely fails on both fronts. Not a safe service to use. Review Source NP Nishawne P. Esthetician/Salon Manager Cosmetics Used the software for: 2+ years ### "Works well" August 1, 2018 4.0 It's a really easy to use way to charge my clients and it interfaces nicely with my Quickbooks Pros I have found this software easy to use. Customers like the interface though it keeps changing. The changes The changes tell me they are constantly trying to improve their product Cons As a service provider I don't like that I cannot set the tips where I would like them to be. They are preset and there's nothing I can do about it. Even clients have commented that I should change it but I can't. Review Source Response from Intuit August 3, 2018 I'm delighted to read the product is working so well for you, Nishawne. Though you can add tips to transactions (community.intuit.com/articles/1599562), we love hearing from you guys about how we can improve. As you mentioned, the engineers work tirelessly to ensure our products provide the best value on the market. Part of that means listening very carefully to what our customers have to say, as any changes you may have noticed are a direct effect of your feedback. You know better than anyone what would best fit Forma Beautique's needs, so I'll gladly forward your ideas to the Development Team directly. Implementing a preset gratuity is a brilliant idea, and I thank you for sharing it. Moving forward, you can stay up-to-date on all new and exciting changes at the QuickBooks Blog, here: https://intuit.me/2L2zqTv. I appreciate you for leaving this GoPayment review, by the way. Thanks for being the best part of QuickBooks, and have a great weekend. Jess, The QuickBooks Team MB Mark B. Owner Computer & Network Security Used the software for: 2+ years ### "Payment holds" June 8, 2022 3.0 Sucks Pros At this point this software doesn't work Cons Payment holds on Echeck. Waiting on check to hit my bank for 2 weeks. Still has not been released as of me writing review. Very hard to get support when called about money Review Source Response from Intuit June 8, 2022 We appreciate you letting us know what's going on with your funds. To get additional info on the hold we recommend contacting the Payments Team so they can look into it for you. You'll find their contact info here: https://quickbooks.intuit.com/learn-support/en-us/help-article/mobile-apps/contact-payments-point-sale-support/L7zQuXpgk\_US\_en\_US All the best. -Kristina, The QuickBooks Team DM Dan M. President Marketing and Advertising Used the software for: 2+ years ### "Quickbook Payments Fraud" October 10, 2020 1.0 The worst customer service period. Pros Billing and payment receipt can be fast but Quickbooks also determines legitmacy of bills and is currently withholding $16k for funds it received from a client that it won't return to the sender nor will they deposit it the company that invoiced account. Cons How can a company decide after a payment has been made that the company invoicing does not have a right to do so. Quickbooks keeps the $16k in funds that was paid. The instructions provided by Quickbooks is the sender has to file paperwork to retrieve the funds while it sits on QB's bank account. The sale is lost. The client relationship Is severed. QB has the power to do this? Is this legal? Review Source GM Gladys M. Self employed Education Management Used the software for: 2+ years ### "Quickbooks Easy-to-use Accounting Softwaree " June 25, 2021 5.0 Satisfied for my small business Pros That it's good for small businesses and therefore inexpensive Cons That number of users are limited In case I'm not available Review Source VR Verified Reviewer Cosmetologist Used the software for: 2+ years ### "Convenient for someone that's always on the move rendering services." June 8, 2018 3.0 Pros Very easy-to-use credit card payment app. I like that it syncs with with your existing QuickBooks account. Made journaling easier. Cons The inability to deliver invoices in conjunction with the payment being made. Customer service wasn't too great. Review Source RR Rhiannon R. Owner Photography Used the software for: 2+ years ### "Simple and fast" December 14, 2018 5.0 Pros Go payment is easy and fast to use. If you have the app on your phone or tablet and out doing business, you can charge a customer right there and then on the spot. You are able to swipe the card with the card reader or key it in manually. Once you take payment you have the option to send a receipt of the sale and get a signature from the customer for extra security. The software is well design and works flawlessly. Cons I do not have any cons currently. Everything works as expected and it the apps seems to always be up and running/updated Review Source LF LAURA F. Co-Founder Retail Used the software for: 1-2 years ### "Easy to accept invoice payments" May 2, 2024 5.0 Pros Makes it easy for a customer to receive an invoice and pay using a link emailed to them - the easiest way to accept ACH payments. Cons I wish it detailed the fees for credit card payments saying exactly how much it was per transaction instead of just the percentage somewhere. Review Source MB Mauricio B. owner Media Production Used the software for: 2+ years ### "Works good" February 23, 2023 5.0 Pros I like using QuickBooks Payments for my payment processing because it is all in one place especially for tax season. I don't have to worry about going to a bunch of different places to figure out my expenses for this particular thing. Cons I already pay a monthly membership fee to use QuickBooks. I do not like that they charge an additional fee to process payments. It should already be included in the monthly rate. Review Source AC Andrew C. VP Used the software for: 2+ years ### "Good credit card processing" April 18, 2018 4.0 Pros Works well for credit card payments. It has some nice features like putting a hold on a card. Reasonable fees for processing. Cons I wish the hold on the credit card could be for a longer duration. Sometimes it is a bit clunky to figure out how to release or apply a hold. Review Source Response from Intuit June 15, 2018 Well hello again, Andrew. Once more, thanks so much for leaving your observations, and I'll gladly provide some more information about how holds work. While the amount of time an authorization stays on your customer's card is dependent upon their financial institution, most fall off on their own (typically within 7-10 business days). This means you'll need to reauthorize after seven days to ensure the money is still available in the customer's bank. After authorizing the funds in the Merchant Service Center, you can capture them. You can do this from Processing Tools > Capture Authorized Funds, and a capture is the point at which the funding process begins. While I have you here, I'll link you to this overview article on this topic: https://community.intuit.com/articles/1600562-process-and-capture-a-voice-authorization. I hope this helps! Jess, The QuickBooks Team PS Phil S. Owner Civic & Social Organization Used the software for: 1-2 years ### "More seamless to transition data to Quickbooks" May 16, 2018 5.0 Pros I love that it makes the importing of data from GoPayment to Quickbooks online seamless. We have liked it and used it now for several years after we had used Square Payments for 3-4 years. Cons Cost is fair, would like to pay less but we've typically used it now that the process is so seamless to import GoPayment data into Quickbooks online. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.