--- title: "QuickBooks Money Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is QuickBooks Money the right Billing and Invoicing solution for you? Explore 104 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/170065/QuickBooks-Money/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-21" --- QuickBooks Money 4.3 (104) [View alternatives](https://www.capterra.com/p/170065/QuickBooks-Money/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 21st, 2026 # Reviews of QuickBooks Money Ease of use 4.5 Customer Service 3.9 ## Pros and Cons in Reviews JM Julie M Billing and Payroll ManagerConsumer Services, 11 - 50 employeesUsed the software for: 6-12 months. “I like the features of QuickBooks Money, we can easily keep track of our invoicing, payables and receivables all in one place.“ February 20, 2025 NA Nicholas A Principal Software EngineerInformation Technology and Services, 2 - 10 employeesUsed the software for: More than 2 years. “Customer support can be slow at times and the interface feels outdated compared to modern fintech apps like Mercury or Novo.“ April 3, 2026 SB Steven B Marketing DirectorMarketing and Advertising, 201 - 500 employeesUsed the software for: More than 2 years. “In overall terms, as a recipient of invoices I think its very efficient so for a small business owner, I can see its a great way to automate invoicing and send chaser reminders, rather than trying to manage everything manually.“ January 29, 2025 SJ Shellie J Mobile NotaryFinancial Services, 2 - 10 employeesUsed the software for: 6-12 months. “I operate a mobile notary business seven days a week, and If I need assistance during the weekend, that isn't an option.“ December 12, 2024 RD Ruth D DesignerEntertainment, Self-employedUsed the software for: More than 2 years. “I can create professional invoices to get paid faster. And makes tax preparation easier.“ April 14, 2026 JC Jeanne C Accounting Dept AdministratorMarketing and Advertising, 2 - 10 employeesUsed the software for: More than 2 years. “I have mixed feelings about QB Money particularly due to the above-mentioned reason because this issue has still not been resolved, even though we have submitted the issue to their tech team.“ April 7, 2026 RD Ruth D DesignerEntertainment, Self-employedUsed the software for: More than 2 years. “It is the best for small business owners and freelancers who want to stay organized and don’t like spreadsheets.“ April 14, 2026 SB Steven B Marketing DirectorMarketing and Advertising, 201 - 500 employeesUsed the software for: More than 2 years. “Replying to the email seems to go into a black hole.“ January 29, 2025 ## Showing most helpful reviews Showing 1-25 of 104 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Nathan S. Owner Consumer Services Used the software for: 2+ years ### "Fast and easy credit card processing" October 29, 2018 5.0 I was using a set desktop solution before that had a long term commitment. This allowed us to take mobile payments anywhere we had a cell phone and get out of those long term contracts. Also it smoothly integrated into QuickBooks so it was a win-win for us. Pros I has many options for taking a credit card payment. Plug in chip reader, take a picture of the card or a Bluetooth card reader is available. I like that it's month to month and if I don't use it I don't have to pay anything. It's simple and easy to integrate into quickbooks. It has a good back end that you can access from a computer to manage your payments and who is taking those payments. Cons The cost is cheaper if you pay monthly and high volume but more expensive for the smaller low volume months. When you get logged out it can be a slow process at times to get logged back in while a customer is waiting to give you their payment. Review Source Response from Intuit November 8, 2018 Hi Nathan. I'm glad the integration options and flexible methods for processing have provided a simple payment management system for Complete Carpet. Thanks for reviewing, and for being a member of the QuickBooks family. If you're running into latency with logins, rest assured I've got you covered. I suggest uninstalling/reinstalling the GoPayment app, which is the easier way to ensure your software is updated. This simple troubleshooting step will get you back up to speed and cut-down on customer wait times. Before you go, I want to ensure you continue to get the most from the payment system. The support landing page for the program has insights into the connection to QuickBooks, as well: https://community.intuit.com/products/quickbooks-payments-help-en-us. As for the price, I'd be glad to discuss your options. There are alternatives for your average volume, and I've got the tools to dig into your account. We'll go from there. Jess, The QuickBooks Team JI Jack I. Managing Consultant Information Technology and Services Used the software for: 2+ years ### "Pleasant self-accounting experience" June 5, 2025 5.0 Overall a pleasant experience using Quickbooks with simple tools to help me effectively manage my entire business' finances. Pros Quickbooks is an easy to use, self-accounting platform. I particularly like the simplicity of reporting and the sales dashboard. Cons Some parts, particularly in payroll can be confusing to start. This could be made simpler with a simple wizard that guides you through. Switched from [Xero](https://www.capterra.com/p/120109/Xero/) Xero was too complicated in its setup and didn't offer me what I needed in Payroll services. Review Source John L. Office Manager Construction Used the software for: Less than 6 months ### "Quickbooks money was not for me. " September 20, 2026 2.0 Overall, I found it expensive. Too expensive to keep using. It was very easy to use and in that respect I would give it 5 stars. Pros It seemed like an easy way to process payments. I was even told I did not need a Quickbooks account in order to use Quickbooks Money. It was very easy to process payments and send invoices. Cons It turned out to be very expensive which for some reason was not explained ahead of time. I know, I should have asked ahead of time. Alternatives considered [Clover](https://www.capterra.com/p/226864/Clover/)[Stax](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/) Reason for choosing QuickBooks Money I was looking for something quick to set up. It was immediate set up and they did not require me to have a Quickbooks subscription. Perhaps that is why the fee was so high. Review Source VR Verified Reviewer Analyst Consumer Electronics Used the software for: Less than 6 months ### "Handy all-in-one" September 3, 2026 3.0 Pros Customer service is absolutely terrible – you'll wait forever and they rarely fix anything. Also, Intuit will sometimes hold funds for weeks with no clear reason, leaving sellers completely stuck. Failed payments don't tell you which client it was, so you're left guessing. And fees add up quickly on transactions. Cons Love that it combines payments and banking in one app – no monthly fees and you earn 3% APY on money in envelopes, which is actually decent for a business account. Invoicing is super easy, and payments get automatically matched to invoices, saving tons of time on reconciliation. Same-day deposits are a nice bonus too. Review Source HG Hanna-Voma G. Medical Administrative Assistant Medical Devices Used the software for: 1-2 years ### "Honest Review on QuickBooks." June 11, 2026 5.0 Overall. Great experience. I've been using it for 1 year and 6 months. And anything i don't understand i look up. It's not difficult to use Pros It tells you your monthly profit and compares it with other months on a line graph. You don't hqve to go all over the place just to find something. Just have a keyword and it pulls up all that are similar to that keyword. Cons The least for me is when trying to save a credit note then applying a new invoice. I don’t know.maybe I'm doing it wrong. Review Source JC Jeanne C. Accounting Dept Administrator Marketing and Advertising Used the software for: 2+ years ### "Mostly a good product but it has it's down side." April 7, 2026 3.0 I have mixed feelings about QB Money particularly due to the above-mentioned reason because this issue has still not been resolved, even though we have submitted the issue to their tech team. Pros I do like the secure, automatic application of payments to our clients' accounts and that the client payment is just a click away for them. The reports are well presented and there are many ways to order a reports presentation. It is very turnkey and the learning curve for most of it was minimal for this product. Cons What I like least about this product is that those few times when clients' payments don't go through (their bank rejected it or for some reason on the clients's end something prevented their payment completion of the process.) When that happens, it is a monster finding out which client's payment didn't go through - there is simply an obscure "Alert" stating that "a payment" did not go through, but it doesn't tell accounting WHICH client! When we call support, they are always also confused as to WHY QuickBooks is not specific. It can be a real time waster. Review Source VP Valerie P. Admin Machinery Used the software for: 1-2 years ### "Simple system" February 26, 2026 5.0 Used it daily to track money coming in and going out of the union office. Keeping track of dues paid is very important. Pros Ease of use. Invoicing is a breeze. Keeping track of union dues is simple. Paying accounts and payroll is also a breeze. Cons I like everything. I can't think of anything I dislike. It was one of the first payroll processing systems I learned on. Review Source VR Verified Reviewer Owner Hospitality Used the software for: 2+ years ### "Helps us with filing our annual taxes" April 14, 2026 4.0 Pros We use Quickbooks Money to keep track of our expenses throughout the year, and to create our financial statements to turn in to our accountant for tax season. Cons The interface is overwhelming when you first log in. There is an incredible amount of buttons and you almost have no idea where to begin. Not very intuitive for those managing their own books. Review Source NA Nicholas A. Principal Software Engineer Information Technology and Services Used the software for: 2+ years ### "Reliable QuickBooks-integrated banking, but needs a modern update" April 3, 2026 4.0 Pros The seamless integration with QuickBooks Online is amazing. Transactions sync automatically, which has saved us a bunch of time on reconciliation. Also, the mobile app is clean and easy to use for quick check deposits, transfers, and expense tracking on the go. Cons Customer support can be slow at times and the interface feels outdated compared to modern fintech apps like Mercury or Novo. It doesn't have that polished, snappy feel. Review Source TF Taya F. Office Manager Hospital & Health Care Used the software for: Less than 6 months ### "Use QuickBooks for easy management" August 3, 2026 5.0 Very user friendly, I love that everything is all in one place and that you can favorite certain tabs/areas to find them quicker. Pros It is very clear, concise and user friendly. I like how it is organized and the ease to switch between accounts, and ledgers. I love the recent update to automatically attach bank statements for easy posting. Receiving paychecks through QuickBooks is also great. Very easy to navigate. Cons I really don't have any cons. My experience has been great. One thing I could note is that there is not a lot of account flexibility but it doesn't interfere with our business uses. Review Source VR Verified Reviewer COO Consumer Goods Used the software for: 6-12 months ### "Does What it should - PERFECTLY!" January 14, 2025 5.0 Pros Quickbooks Money is the perfect package, making invoicing, quoting and keeping track of follow-ups easy. Their UX is straight forward and modern. Their slightly higher price can be explained by their awesome customer support, helping with every problem a customer could have. Cons No cons today. A perfect software for invoicing and everything around it. Review Source JL Jessica L. Owner, Provider Alternative Medicine Used the software for: 1-2 years ### "Easy to use as a payor" February 18, 2025 5.0 Multiple vendors that I need to pay utilize QB Money. Pros As a pastor, it was very easy to use and ensure prompt payment of invoices Cons I have only used QB Money as a payor, so I don’t have any negative opinions. Review Source SJ Shellie J. Mobile Notary Financial Services Used the software for: 6-12 months ### "Quickbooks Money makes me money!" December 12, 2024 4.0 It's a necessary tool operating my small business. I was able to put my earning into "envelopes "that accrue interest which was a big plus! Pros I appreciate that I am able to receive payments from my clients without having to transfer my earnings to a separate account. I also like that their monthly fee is zero dollars. Cons Their customer support is only limited to weekdays. I operate a mobile notary business seven days a week, and If I need assistance during the weekend, that isn't an option. Review Source KN Kaylee N. Office Manager Automotive Used the software for: 2+ years ### "Great way to stay organized! " May 30, 2024 5.0 Pros What I enjoy most about QuickBooks payments the organization and layout of the site. It keeps track of every invoice if I send it over to the QuickBooks website. It also helps me keep track of how much and who still owes a payment and by how many days a payment is overdue. Cons What I like least about QuickBooks payments is that sometimes when I do submit a payment it does not register on QuickBooks and I have to manually enter the payment as received. Review Source CR Catherine R. Manager Consumer Services Used the software for: 2+ years ### "payment software" November 13, 2018 4.0 we are still using this system and it's working great. We rarely have any problems and when we do they are solved quickly for us. Pros This allowed our technicians to receive payment in the field and integrated nicely with Quick Books. It worked wonderfully for the most part. Cons the cost of the scanners was a little high due to them not lasting as long as we would have liked. Review Source Response from Intuit November 23, 2018 Thanks a bunch for reviewing, Catherine. I'm delighted the software allows for the flexibility your technicians need in the field. If you ever run into issues with the scanners, I assure you there are troubleshooting steps in place. This way, the hardware will last as long as it's designed to moving forward. This Community database article discusses troubleshooting and updates, which is widely known to fix connection issues: https://quickbooks.intuit.com/community/Payments/Set-up-bluetooth-card-reader-for-GoPayment-or-QuickBooks-Online/td-p/186471. Furthermore, the product experts on Facebook (Intuit QuickBooks) and Twitter (QBCares) would be glad to provide more insight if the info above doesn't do the trick. I'm thrilled your problems are always solved quickly, and this chat based channel is another excellent support option. Jess, The QuickBooks Team MB Mark B. Owner Computer & Network Security Used the software for: 2+ years ### "Payment holds" June 8, 2022 3.0 Sucks Pros At this point this software doesn't work Cons Payment holds on Echeck. Waiting on check to hit my bank for 2 weeks. Still has not been released as of me writing review. Very hard to get support when called about money Review Source Response from Intuit June 8, 2022 We appreciate you letting us know what's going on with your funds. To get additional info on the hold we recommend contacting the Payments Team so they can look into it for you. You'll find their contact info here: https://quickbooks.intuit.com/learn-support/en-us/help-article/mobile-apps/contact-payments-point-sale-support/L7zQuXpgk\_US\_en\_US All the best. -Kristina, The QuickBooks Team DM Dan M. President Marketing and Advertising Used the software for: 2+ years ### "Quickbook Payments Fraud" October 10, 2020 1.0 The worst customer service period. Pros Billing and payment receipt can be fast but Quickbooks also determines legitmacy of bills and is currently withholding $16k for funds it received from a client that it won't return to the sender nor will they deposit it the company that invoiced account. Cons How can a company decide after a payment has been made that the company invoicing does not have a right to do so. Quickbooks keeps the $16k in funds that was paid. The instructions provided by Quickbooks is the sender has to file paperwork to retrieve the funds while it sits on QB's bank account. The sale is lost. The client relationship Is severed. QB has the power to do this? Is this legal? Review Source VR Verified Reviewer Home Inspector Real Estate Used the software for: 1-2 years ### "Perfect for Service Providers (no card reader necessary!)" September 5, 2018 5.0 I'm a home inspector and I am able to take payments right at the home now. I use this on about 50% of my home inspections and my clients love it. Pros I love that this software feels extremely professional when I'm asking for payment when I'm at someone's home. I don't have to enter in any information, I simply scan their debit or credit card and ask them to sign it. I also love that they have the option to receive a receipt right there. It's so nice to scan the card on my phone with the camera as opposed to carry around a clunky card reader. Cons Every now and then it is unable to read a card and I have to enter it in manually, which is frustrating. I also wish it integrated more seamlessly with Quickbooks Invoicing. Obviously I also would like to see the fee for credit card processing lower, but it's not horrible. Review Source BC Brian C. Owner Accounting Used the software for: 2+ years ### "Extremely Poor Customer Service" February 27, 2020 1.0 Product works well and is fairly-priced. Customer service is a joke. Pros Product is priced fairly and is easy to use Cons customer service is terrible. First card reader quit after less than a year of use. Intuit would not replace. Bought second reader and would not work out of the box. Requested replacement reader. They sent a lower-end model than we had originally purchased. Called again to request correct replacement model. They would not expedite shipping. Total of 8 hours on the phone with customer service and I still don't have a working reader. Reason for choosing QuickBooks Money Based solely on my customer service experience, I will be switching to another product. Review Source Marsha K. Used the software for: 6-12 months ### "Recommend to my business clients and they love it" May 13, 2017 5.0 Pros Super easy and free set-up, automatic entry and sync with Quickbooks Online, our recommended small business accounting. Solid technology that works reliably. Compared to Square it is much more reliable and less buggy. Read my side by side comparison review of mobile card reader app GoPayment vs Square http://best4businesses.com/finance/quickbooks-gopayment-review/ Cons Sometimes I have found customer service hard to reach. A few people have mentioned that it can be hard to cancel your account if you change merchant accounts. Review Source RR Rhiannon R. Owner Photography Used the software for: 2+ years ### "Simple and fast" December 14, 2018 5.0 Pros Go payment is easy and fast to use. If you have the app on your phone or tablet and out doing business, you can charge a customer right there and then on the spot. You are able to swipe the card with the card reader or key it in manually. Once you take payment you have the option to send a receipt of the sale and get a signature from the customer for extra security. The software is well design and works flawlessly. Cons I do not have any cons currently. Everything works as expected and it the apps seems to always be up and running/updated Review Source LB Lauren B. Office Manager Computer & Network Security Used the software for: 2+ years ### "Useful and Easy Payment Processing" May 8, 2024 5.0 You can easily customize payment terms by client or do an umbrella term for everyone. It's very easy for clients to use and make payments also. Pros Easy to use from invoices created in QuickBooks online. Cons Not really anything to complain about. It's very straightforward. Review Source MP Malcom P. Owner Retail Used the software for: 1-2 years ### "Don't use if you want your to get your money" February 14, 2022 2.0 Pros This is easy to deploy and use. The pricing and fees are very reasonable. Cons Support for this is "hit or miss". The functionality of the software makes it too easy to accidentally void a transaction which can NOT be reversed according to their support department. You will lose your money. Review Source BW Bryan W. sales manager Food & Beverages Used the software for: 1-2 years ### "GoPayment the software that you should get for your transactions" August 3, 2018 5.0 GoPayment is suitable for all business, the small ones, medium, and the big ones will be well served with this software Pros This software is super easy to use and also user friendly. GoPayment can be intergrated with other software thus giving it an added advantage over other payment software Cons The customer support needs some improvement because this is the major problem with this software. I have no other problem with GoPayment Review Source AS Andre S. Owner Food & Beverages Used the software for: 2+ years ### "Oldie but Goodie. " November 27, 2023 5.0 Pros Highly used program by many businesses so it’s easy to use and pretty self explanatory. Cons Could probably use a refresh or update. Although the app is very user friendly Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.