# QuickBooks Money Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is QuickBooks Money the right Billing and Invoicing solution for you? Explore 96 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/170065/QuickBooks-Money/reviews

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QuickBooks Money

4.4 (96)

[View alternatives](https://www.capterra.com/p/170065/QuickBooks-Money/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of QuickBooks Money

Ease of use

4.5

Customer Service

3.9

## Pros and Cons in Reviews

JM

Julie M

Billing and Payroll ManagerConsumer Services, 11 - 50 employeesUsed the software for: 6-12 months.

“I like the features of QuickBooks Money, we can easily keep track of our invoicing, payables and receivables all in one place.“

February 20, 2025

SJ

Shellie J

Mobile NotaryFinancial Services, 2 - 10 employeesUsed the software for: 6-12 months.

“I operate a mobile notary business seven days a week, and If I need assistance during the weekend, that isn't an option.“

December 12, 2024

SB

Steven B

Marketing DirectorMarketing and Advertising, 201 - 500 employeesUsed the software for: More than 2 years.

“In overall terms, as a recipient of invoices I think its very efficient so for a small business owner, I can see its a great way to automate invoicing and send chaser reminders, rather than trying to manage everything manually.“

January 29, 2025

SB

Steven B

Marketing DirectorMarketing and Advertising, 201 - 500 employeesUsed the software for: More than 2 years.

“Replying to the email seems to go into a black hole.“

January 29, 2025

MD

Melissa D

Patient CoordinatorMedical Practice, 11 - 50 employeesUsed the software for: More than 2 years.

“It helps keep the practice organized and helps with money management.“

April 11, 2025

RS

Robin S

FounderMarketing and Advertising, Self-employedUsed the software for: 1-2 years.

“Exceptionally inadequate customer service. 6 months 12+ calls... no resolution and every time I'm reassured that the funds will be deposited in 2-4 days. And every time we're told there is a new hoop to jump through.“

November 20, 2023

JI

Jack I

Managing ConsultantInformation Technology and Services, Self-employedUsed the software for: More than 2 years.

“Overall a pleasant experience using Quickbooks with simple tools to help me effectively manage my entire business' finances.“

June 5, 2025

JS

Jesse S

Founder/OwnerRetail, Self-employedUsed the software for: More than 2 years.

“We were not able to reclaim our merchandise or fulfillment costs, and Intuit held us responsible for the sum, including additional service fees (for the generous service of retracting this money they had already posted to our bank account?).“

July 27, 2021

## Showing most helpful reviews

Showing 1-25 of 96 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Nathan S.  
Owner  
Consumer Services  
Used the software for: 2+ years

### "Fast and easy credit card processing"

October 29, 2018

5.0

I was using a set desktop solution before that had a long term commitment. This allowed us to take mobile payments anywhere we had a cell phone and get out of those long term contracts. Also it smoothly integrated into QuickBooks so it was a win-win for us.

Pros

I has many options for taking a credit card payment. Plug in chip reader, take a picture of the card or a Bluetooth card reader is available. I like that it's month to month and if I don't use it I don't have to pay anything. It's simple and easy to integrate into quickbooks. It has a good back end that you can access from a computer to manage your payments and who is taking those payments.

Cons

The cost is cheaper if you pay monthly and high volume but more expensive for the smaller low volume months. When you get logged out it can be a slow process at times to get logged back in while a customer is waiting to give you their payment.

Review Source

Response from Intuit

November 8, 2018

Hi Nathan. I'm glad the integration options and flexible methods for processing have provided a simple payment management system for Complete Carpet. Thanks for reviewing, and for being a member of the QuickBooks family. If you're running into latency with logins, rest assured I've got you covered. I suggest uninstalling/reinstalling the GoPayment app, which is the easier way to ensure your software is updated. This simple troubleshooting step will get you back up to speed and cut-down on customer wait times. Before you go, I want to ensure you continue to get the most from the payment system. The support landing page for the program has insights into the connection to QuickBooks, as well: https://community.intuit.com/products/quickbooks-payments-help-en-us. As for the price, I'd be glad to discuss your options. There are alternatives for your average volume, and I've got the tools to dig into your account. We'll go from there. Jess, The QuickBooks Team

JI

Jack I.  
Managing Consultant  
Information Technology and Services  
Used the software for: 2+ years

### "Pleasant self-accounting experience"

June 5, 2025

5.0

Overall a pleasant experience using Quickbooks with simple tools to help me effectively manage my entire business' finances.

Pros

Quickbooks is an easy to use, self-accounting platform. I particularly like the simplicity of reporting and the sales dashboard.

Cons

Some parts, particularly in payroll can be confusing to start. This could be made simpler with a simple wizard that guides you through.

Switched from

[Xero](https://www.capterra.com/p/120109/Xero/)

Xero was too complicated in its setup and didn't offer me what I needed in Payroll services.

Review Source

VP

Valerie P.  
Admin  
Machinery  
Used the software for: 1-2 years

### "Simple system"

February 26, 2026

5.0

Used it daily to track money coming in and going out of the union office. Keeping track of dues paid is very important.

Pros

Ease of use. Invoicing is a breeze. Keeping track of union dues is simple. Paying accounts and payroll is also a breeze.

Cons

I like everything. I can't think of anything I dislike. It was one of the first payroll processing systems I learned on.

Review Source

CD

Chris D.  
Owner  
Alternative Medicine  
Used the software for: Less than 6 months

### "A great platform if you are new or already using Quickbooks"

January 12, 2025

3.0

Quickbooks Money was great to experience and learn about, but as someone who has an average financial understanding I realize there are better products for me to maximize my money, which is what this is all about in the end.

Pros

Like other online HYSA options, this one was simple to use, and did not have many "in the way" policies like high minimums or transaction fees.

Cons

The reason I do not recommend this HYSA is that it is on average a full 1.00% APY beneath other similar products on the market, without any other major benefit that makes it worth it to use this product over a competitor.

Review Source

TW

Tiana W.  
Owner  
Hospitality  
Used the software for: 2+ years

### "A pleased user"

December 19, 2024

5.0

Pros

How easy it is to use and if you come across something that you might be having trouble with their fourms are great as well as their blog post and videos on how to help.

Cons

Haven't really found one yet. I do sometimes have issues with the app but that just might be a bug and the app needs to be updated.

Switched from

[Wix](https://www.capterra.com/p/169007/Wix/)

Quickbooks was easier and everything was within their platform. Wix uses stripe for payments.

Review Source

MB

Marcus B.  
owner  
Construction  
Used the software for: 2+ years

### "quick books does it again"

December 10, 2024

5.0

stress free, its not only a pos but its a legitimate checking account as well.

Pros

seamless integration with the existing QuickBooks products that i already use.

Cons

if the payments processed faster that would be perfect.

Alternatives considered

[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[PayPal Point of Sale](https://www.capterra.com/p/171165/PayPal-Here-app/)

Reason for choosing QuickBooks Money

quickbooks was the most robust answer to solve multiple problems.

Review Source

MD

Melissa D.  
Patient Coordinator  
Medical Practice  
Used the software for: 2+ years

### "Organization is the Key to Success"

April 11, 2025

5.0

It helps keep the practice organized and helps with money management.

Pros

I love how effortlessly I can maintain an accurate inventory, streamline invoice payments, and store all vendor details. It keeps everything incredibly organized and efficient.

Cons

I'm a visual person, so maybe the lack of customization of the layouts.

Review Source

JS

Jillian S.  
Administrative Assistant  
Hospital & Health Care  
Used the software for: 2+ years

### "Quickbooks Money Works for our Small Business"

February 5, 2025

5.0

My overall experience has been great and considerably efficient.

Pros

How user friendly it is, it's a straightforward system. Part of that is also because of how visually "clean" it is. It's not overwhelming looking at the home screen.

Cons

I do wish there was a way to charge clients automatically, only the client can set up auto pay.

Review Source

VR

Verified Reviewer  
COO  
Consumer Goods  
Used the software for: 6-12 months

### "Does What it should - PERFECTLY!"

January 14, 2025

5.0

Pros

Quickbooks Money is the perfect package, making invoicing, quoting and keeping track of follow-ups easy. Their UX is straight forward and modern. Their slightly higher price can be explained by their awesome customer support, helping with every problem a customer could have.

Cons

No cons today. A perfect software for invoicing and everything around it.

Review Source

MG

Mariel G.  
Independent contractor  
Construction  
Used the software for: 1-2 years

### "Must have for EVERY business owners!!"

December 17, 2024

5.0

Great experience! every business owner should definitely check it and give it a try!

Pros

The platform made everything easy to understand and where everything is located

Cons

I can sincerely say that I have not yet found something i dont like about this platform

Review Source

eM

erica M.  
Billing  
Accounting  
Used the software for: I used a free trial

### "Great system"

February 17, 2025

5.0

It's super easy to navigate and work. Gets the job done

Pros

Very easy to get payroll completed and accurate

Cons

Not really any dislikes reguarding the system

Review Source

AM

Aram M.  
Owner  
Automotive  
Used the software for: 1-2 years

### "Handling money made easy"

October 15, 2024

5.0

Excellent tool for all businesses to receive payments fast and transfer

Pros

Fast and convenient way to handle finances

Cons

Too many features but once familiar with it its very wonderful

Review Source

AF

Alicia F.  
Owner  
Apparel & Fashion  
Used the software for: 6-12 months

### "Quick Books Money"

October 28, 2024

4.0

helps manage backing and payment management.

Pros

no monthly fee for a business checking account. Great Online trasactions

Cons

Updates often and can charge a processing fee.

Review Source

KN

Kaylee N.  
Office Manager  
Automotive  
Used the software for: 2+ years

### "Great way to stay organized! "

May 30, 2024

5.0

Pros

What I enjoy most about QuickBooks payments the organization and layout of the site. It keeps track of every invoice if I send it over to the QuickBooks website. It also helps me keep track of how much and who still owes a payment and by how many days a payment is overdue.

Cons

What I like least about QuickBooks payments is that sometimes when I do submit a payment it does not register on QuickBooks and I have to manually enter the payment as received.

Review Source

AW

Amy W.  
Business Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Ease of use for Quickbooks Payments"

March 12, 2024

5.0

Pros

The ease of use for both the business and the customer is by far one of the best things about using Quickbooks Payments. The transactions are smooth and the deposit turnaround time is quick. Makes for a seamless transaction for both parties - literally just a click of a button.

Cons

Not much to say about dislikes of this feature

Review Source

VR

Verified Reviewer  
CEO  
Construction  
Used the software for: 2+ years

### "Avoid for larger transactions. "

November 3, 2021

1.0

Good for smaller transactions. Horrible for larger transactions.

Pros

Clients like the payment links and ACH payment options. Works well for smaller transactions. Will no longer use for larger transactions due to their review process.

Cons

Avoid for larger transactions. They will randomly put funds through a review process and with hold payment until the review process is complete. They put $294,000 in payments from a client through a review when we had already received $150,000 from that client through quickbooks previously. Their process took over 4 weeks for us to receive funds and required bank statements, contracts, and a mess of other info. They request items individually and not all at once so the process drags out. Not worth using.

Review Source

Response from Intuit

November 10, 2021

We definitely appreciate your business, and your feedback regarding payment holds. This article will goes over info to understand holds you may experience (https://quickbooks.intuit.com/learn-support/articles/getting-the-most-out-of-quickbooks/understanding-payment-holds-in-quickbooks-online/05/940159#What%20Happens%20When%20Funds%20Are%20Placed%20On%20Hold%3F) Wishing you all the best. -Kristina, The QuickBooks Team

SG

STACY G.  
OFFICE MANAGER  
Construction  
Used the software for: 2+ years

### "SEND AND TRACK"

November 14, 2023

5.0

Pros

Payments are automatically matched up with the correct invoice. Smaller customers pay sooner with the ability of a click on the invoice to pay right away vs. writing a check and mailing it out.

Cons

The fee charged to process the Credit Card transactions on top of what we pay for QuickBooks.

Review Source

VR

Verified Reviewer  
Teacher  
Construction  
Used the software for: 2+ years

### "Quick Books Makes things easy"

April 6, 2021

5.0

Overall, We love QuickBooks payments because we get paid quickly from our customers using credit cards.

Pros

I love that we can take payments from our customers easily.

Cons

It took a long time for us to get a card reader.

Review Source

VR

Verified Reviewer  
Controller  
Real Estate  
Used the software for: 2+ years

### "Take payments at mobile shows or wherever you need"

May 7, 2019

5.0

Pros

This was a great addition that allows us to take credit card payments at trade shows and other places that we don't have access to a PC.

Cons

Sometimes difficult to setup, but for the most part very reliable.

Review Source

Response from Intuit

May 8, 2019

Comments like yours are what we strive for! Thank you so much for taking the time to let us know what you think of QuickBooks, as it's wonderful to hear the program is exceeding your expectations and is simplifying how you run your business. Should you find yourself in need of help, rest assured you can find assistance from the Product Experts who monitor our Facebook (Intuit QuickBooks) and Twitter (QBCares) pages. They're available 7 days a week from 8 am to 10 pm EST (8-8 on weekends), and will work with you over chat. Enjoy! Grant, The QuickBooks Team

lN

lindsey N.  
Hair stylist  
Consumer Services  
Used the software for: 2+ years

### "Decent software "

March 12, 2020

4.0

Because of my issues with the card reader, I don’t use QB go payment as much as I used to. But I still have to offer it to my customers who only use cards.

Pros

I like the software for this program. The online program is easy to navigate and easy to find what I’m looking for ex: totals, fees etc..

Cons

My app often fails or kicks me out and I have to log back in (annoying). My card scanner never works correctly. I have to swipe the card 3x, hop on 1 foot then slide the card for it to work! Ridiculous and time consuming

Review Source

MP

Malcom P.  
Owner  
Retail  
Used the software for: 1-2 years

### "Don't use if you want your to get your money"

February 14, 2022

2.0

Pros

This is easy to deploy and use. The pricing and fees are very reasonable.

Cons

Support for this is "hit or miss". The functionality of the software makes it too easy to accidentally void a transaction which can NOT be reversed according to their support department. You will lose your money.

Review Source

AA

Anderson A.  
Pag  
Computer Hardware  
Used the software for: 1-2 years

### "The best"

August 19, 2021

5.0

Improve transfer time from one account to another

Pros

I like the ease of making payments,using the app made my life at the company easier.

Cons

I don't like the time it sometimes takes to show the payment

Review Source

TW

Tara W.  
Director of Sales & Onboarding  
Accounting  
Used the software for: 2+ years

### "Seamless and affordable payment option"

December 13, 2022

5.0

Pros

I love the ease of use for clients/customers

Cons

Would be great if we could have a payment of outstanding balance option on an account statement

Review Source

MW

Moses W.  
Head of Finance Department  
  
Used the software for: 6-12 months

### "Gopayment mobile POS is great for accepting card payments."

June 20, 2018

4.0

Despite Gopayment not being perfect its a great mobile companion for accepting card and other types of payments. I love it although some work needs to be done to make it worth being used for mass POS transactions. I love it so far.

Pros

The fact that it is available on mobile phone makes it amazing, its easy to use, easily available, does not require any skills its just like you use the camera, its the best for small scale shop and store owners as it requires no space you just pocket it with the phone and produce it when needed.

Cons

some bugs makes it boring, its charges amount is way much for such a simple software especially for common goods with fixed prices in small shops, poor customer support response team.

Review Source

DG

Dimitris G.  
Owner  
Broadcast Media  
Used the software for: Less than 6 months

### "Working with Quickbooks Software Payments."

March 16, 2022

5.0

Bank statements transactions mostly and it worked great. Bank statement transactions are auto matched to QuickBooks data to make our transactions simple which was very good and the smartest way to do business so far.

Pros

It was the first time in our company that we used this type of software but I can reassure you that it was really easy to use, the payments were made easily and accurate and we'll keep using this in the future.

Cons

After six months of working with this software , nothing can be measured as con, if you learn how to use it and you are careful of how to navigate you will not make a mistake. So I recommend it as a great product.

Review Source

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