# Page 3 | QuickBooks Money Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is QuickBooks Money the right Billing and Invoicing solution for you? Explore 100 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/170065/QuickBooks-Money/reviews

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QuickBooks Money

4.4 (100)

[View alternatives](https://www.capterra.com/p/170065/QuickBooks-Money/alternatives/)

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Last updated March 13th, 2026

# Page 3 - Reviews of QuickBooks Money

## Showing most helpful reviews

Showing 51-75 of 100 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Martin M.  
Chief Content Officer  
Marketing and Advertising  
Used the software for: 2+ years

### "Quick Payment"

September 6, 2019

5.0

This payment solution has been great. Quick pay time, easily integrates with Quickbooks and it is very easy to set up and use.

Pros

Easy to use, appears very secure and customer like the payment method. The ability to use this at events and even at client locations make this one of the best ways to accept credit cards.

Cons

The security is so tight that sometimes it can be hard to get signed in. We don’t use it every day so sometimes it takes a few tried to get the log in correct. That’s as much a user issue as it is a complaint. Naturally, I’d Like lower fees but for periodic usage, this a great value.

Reason for choosing QuickBooks Money

Easier to use and lower cost to use.

Review Source

Response from Intuit

September 10, 2019

Empowering you with the tools you need to make your job easier is our top priority, Martin. We love knowing that you've enjoyed using QuickBooks GoPayment to receive your hard earned money even faster! To learn about the security measures is place, we recommend checking out the Community: https://community.intuit.com/ Thanks for an awesome review! Morgan, The QuickBooks Team

VR

Verified Reviewer  
CEO  
Construction  
Used the software for: 2+ years

### "Avoid for larger transactions. "

November 3, 2021

1.0

Good for smaller transactions. Horrible for larger transactions.

Pros

Clients like the payment links and ACH payment options. Works well for smaller transactions. Will no longer use for larger transactions due to their review process.

Cons

Avoid for larger transactions. They will randomly put funds through a review process and with hold payment until the review process is complete. They put $294,000 in payments from a client through a review when we had already received $150,000 from that client through quickbooks previously. Their process took over 4 weeks for us to receive funds and required bank statements, contracts, and a mess of other info. They request items individually and not all at once so the process drags out. Not worth using.

Review Source

Response from Intuit

November 10, 2021

We definitely appreciate your business, and your feedback regarding payment holds. This article will goes over info to understand holds you may experience (https://quickbooks.intuit.com/learn-support/articles/getting-the-most-out-of-quickbooks/understanding-payment-holds-in-quickbooks-online/05/940159#What%20Happens%20When%20Funds%20Are%20Placed%20On%20Hold%3F) Wishing you all the best. -Kristina, The QuickBooks Team

LS

Laura S.  
Consultant  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "We use the Go Payment mobile app at work."

July 15, 2018

4.0

Convenience, ease of use, fair pricing.

Pros

What I like most about the Go Payment app is that in real-time it is easy to use. Comprehensive. It's great how it seamlessly integrates into QuickBooks online and then into our bank account.

Cons

Least favorite thing about Go Payment is QuickBooks merchant services. If there is a bump in the process, funds are held in their payments/collections department without notification to the user. It is up to us to figure out something is off, and make the inquiries. While doing that, I have gotten varying resolution answers from various reps. Is confusing and time-consuming.

Review Source

Response from Intuit

July 18, 2018

Hi Laura. I can provide some insight into why funds may be held, as I know how this could affect a business. Please know this protocol is in place to keep you safe and protect against greater loss. This being said, I appreciate your review and the opportunity to help. To start, check out the info at community.intuit.com/articles/1601181. Because each case is different, customer's with funds on hold must speak to a case manager who has the expertise to get you squared away. The article above touches on how you can find the status of your transaction in the Merchant Service Center (more on that at community.intuit.com/articles/1600594). In the event your deposit is under review, you'll also receive an official notification email including a case number and next steps. If you have questions, please feel welcome to send me an email (QBCares@Intuit.com). I want to make sure you have all the info you deserve and hope to hear from you soon. Jess, The QuickBooks Team

gS

garv S.  
freelance creative  
Broadcast Media  
Used the software for: 1-2 years

### "Quickbooks is very good for smaller businesses "

June 9, 2021

5.0

QuickBooks software helped me a lot.

Pros

QuickBooks software is very affordable with lot of good. There are lot's of reports in which you can see that the app allows you to add on a verity of additional features.

Cons

the built-in inventory management system is totally designed mainly for businesses tracking and the stock levels of the finished goods.

Switched from

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Bank reconciliation. Bank statement transactions are auto matched to QuickBooks data to make reconciling simple. which is very good and wise.

Review Source

SG

STACY G.  
OFFICE MANAGER  
Construction  
Used the software for: 2+ years

### "SEND AND TRACK"

November 14, 2023

5.0

Pros

Payments are automatically matched up with the correct invoice. Smaller customers pay sooner with the ability of a click on the invoice to pay right away vs. writing a check and mailing it out.

Cons

The fee charged to process the Credit Card transactions on top of what we pay for QuickBooks.

Review Source

Rebecca N.  
CEO  
  
Used the software for: 2+ years

### "I have been using this for my business for a number of years. "

March 8, 2018

5.0

allows my clients to pay with all credit cards.

Pros

Easy and fast to use with QBO, integrates with my accounting and the card swipe and chip reader work easily. Can pull reports from the website and track monthly totals.

Cons

Would like a chip reader that could be used on desktop, not just cell phone. Time it takes to post payments to my bank account.

Review Source

VR

Verified Reviewer  
Home Inspector  
Real Estate  
Used the software for: 1-2 years

### "Perfect for Service Providers (no card reader necessary!)"

September 5, 2018

5.0

I'm a home inspector and I am able to take payments right at the home now. I use this on about 50% of my home inspections and my clients love it.

Pros

I love that this software feels extremely professional when I'm asking for payment when I'm at someone's home. I don't have to enter in any information, I simply scan their debit or credit card and ask them to sign it. I also love that they have the option to receive a receipt right there. It's so nice to scan the card on my phone with the camera as opposed to carry around a clunky card reader.

Cons

Every now and then it is unable to read a card and I have to enter it in manually, which is frustrating. I also wish it integrated more seamlessly with Quickbooks Invoicing. Obviously I also would like to see the fee for credit card processing lower, but it's not horrible.

Review Source

VR

Verified Reviewer  
Teacher  
Construction  
Used the software for: 2+ years

### "Quick Books Makes things easy"

April 6, 2021

5.0

Overall, We love QuickBooks payments because we get paid quickly from our customers using credit cards.

Pros

I love that we can take payments from our customers easily.

Cons

It took a long time for us to get a card reader.

Review Source

BC

Brian C.  
Owner  
Accounting  
Used the software for: 2+ years

### "Extremely Poor Customer Service"

February 27, 2020

1.0

Product works well and is fairly-priced. Customer service is a joke.

Pros

Product is priced fairly and is easy to use

Cons

customer service is terrible. First card reader quit after less than a year of use. Intuit would not replace. Bought second reader and would not work out of the box. Requested replacement reader. They sent a lower-end model than we had originally purchased. Called again to request correct replacement model. They would not expedite shipping. Total of 8 hours on the phone with customer service and I still don't have a working reader.

Reason for choosing QuickBooks Money

Based solely on my customer service experience, I will be switching to another product.

Review Source

VR

Verified Reviewer  
Controller  
Real Estate  
Used the software for: 2+ years

### "Take payments at mobile shows or wherever you need"

May 7, 2019

5.0

Pros

This was a great addition that allows us to take credit card payments at trade shows and other places that we don't have access to a PC.

Cons

Sometimes difficult to setup, but for the most part very reliable.

Review Source

Response from Intuit

May 8, 2019

Comments like yours are what we strive for! Thank you so much for taking the time to let us know what you think of QuickBooks, as it's wonderful to hear the program is exceeding your expectations and is simplifying how you run your business. Should you find yourself in need of help, rest assured you can find assistance from the Product Experts who monitor our Facebook (Intuit QuickBooks) and Twitter (QBCares) pages. They're available 7 days a week from 8 am to 10 pm EST (8-8 on weekends), and will work with you over chat. Enjoy! Grant, The QuickBooks Team

Marsha K.  
  
  
Used the software for: 6-12 months

### "Recommend to my business clients and they love it"

May 13, 2017

5.0

Pros

Super easy and free set-up, automatic entry and sync with Quickbooks Online, our recommended small business accounting. Solid technology that works reliably. Compared to Square it is much more reliable and less buggy. Read my side by side comparison review of mobile card reader app GoPayment vs Square http://best4businesses.com/finance/quickbooks-gopayment-review/

Cons

Sometimes I have found customer service hard to reach. A few people have mentioned that it can be hard to cancel your account if you change merchant accounts.

Review Source

KK

Kris K.  
CEO  
Consumer Services  
Used the software for: 2+ years

### "Quickbooks Payments make it easy for a price"

December 1, 2020

5.0

Pros

It was easy because it integrates with Quickbooks. I entered something and it was automatically entered into Quickbooks. I didn’t have to do any extra entering.

Cons

The price, fees, and lack of transparency. The fees were very high and it was too difficult to figure out what I was paying and why. I felt like a hostage to the program because I couldn’t figure out if there was a way that I could control the fees. I detested this part of it. I switched to a transparent provider with lower fees because of this. I have to do a bit more manually because it doesn’t integrate like QB Payments does, but it’s worth it to not feel like I am at the mercy of a program/provider.

Alternatives considered

[Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)

Reason for choosing QuickBooks Money

It integrated with Quickbooks.

Review Source

lN

lindsey N.  
Hair stylist  
Consumer Services  
Used the software for: 2+ years

### "Decent software "

March 12, 2020

4.0

Because of my issues with the card reader, I don’t use QB go payment as much as I used to. But I still have to offer it to my customers who only use cards.

Pros

I like the software for this program. The online program is easy to navigate and easy to find what I’m looking for ex: totals, fees etc..

Cons

My app often fails or kicks me out and I have to log back in (annoying). My card scanner never works correctly. I have to swipe the card 3x, hop on 1 foot then slide the card for it to work! Ridiculous and time consuming

Review Source

SP

Sibylle P.  
Bookkeeper  
Financial Services  
Used the software for: 2+ years

### "QuickBooks Payments - Kind to Bookkeepers"

November 24, 2020

5.0

I consider QuickBooks Payments an excellent method for making it easy for customers to pay and easy to track their payments.

Pros

Unlike other CC processors, QuickBooks Payments doesn't take out fees upfront. Instead, income enters the bookkeeping (automatically, if you have QuickBooks) in the correct gross income amounts, and fees are charged as a separate expense transaction. This makes bookkeeping much easier than when using other processors. It's also very easy for customers to pay using this app.

Cons

Last time I tried, booking a credit card refund correctly required a work-around in the customer account. It's also possible for someone working in the books to issue a credit card refund to a customer more than once, and accidentally. I'm now very careful when working in customer accounts when there's a credit card on file.

Review Source

LB

Lauren B.  
Office Manager  
Computer & Network Security  
Used the software for: 2+ years

### "Useful and Easy Payment Processing"

May 8, 2024

5.0

You can easily customize payment terms by client or do an umbrella term for everyone. It's very easy for clients to use and make payments also.

Pros

Easy to use from invoices created in QuickBooks online.

Cons

Not really anything to complain about. It's very straightforward.

Review Source

Steve P.  
CEO  
  
Used the software for: 1-2 years

### "Great company helping smaller companies grow.."

March 5, 2018

5.0

Pros

It's super convenient this company charges low interest rates make smaller companies grow faster. I appreciate your customer service . Very polite people and always available to help me with anything I have concerns with.

Review Source

MP

Malcom P.  
Owner  
Retail  
Used the software for: 1-2 years

### "Don't use if you want your to get your money"

February 14, 2022

2.0

Pros

This is easy to deploy and use. The pricing and fees are very reasonable.

Cons

Support for this is "hit or miss". The functionality of the software makes it too easy to accidentally void a transaction which can NOT be reversed according to their support department. You will lose your money.

Review Source

Ricky C.  
Merchandiser  
Food & Beverages  
Used the software for: 6-12 months

### "QuickBooks GoPayments Review"

May 24, 2019

4.0

Pros

What I liked most about this software was how closely integrated the QuickBooks accounting and payment processing are to one another.

Cons

This software is not very cost effective.

Review Source

BW

Bryan W.  
sales manager  
Food & Beverages  
Used the software for: 1-2 years

### "GoPayment the software that you should get for your transactions"

August 3, 2018

5.0

GoPayment is suitable for all business, the small ones, medium, and the big ones will be well served with this software

Pros

This software is super easy to use and also user friendly. GoPayment can be intergrated with other software thus giving it an added advantage over other payment software

Cons

The customer support needs some improvement because this is the major problem with this software. I have no other problem with GoPayment

Review Source

AA

Anderson A.  
Pag  
Computer Hardware  
Used the software for: 1-2 years

### "The best"

August 19, 2021

5.0

Improve transfer time from one account to another

Pros

I like the ease of making payments,using the app made my life at the company easier.

Cons

I don't like the time it sometimes takes to show the payment

Review Source

AS

Andre S.  
Owner  
Food & Beverages  
Used the software for: 2+ years

### "Oldie but Goodie. "

November 27, 2023

5.0

Pros

Highly used program by many businesses so it’s easy to use and pretty self explanatory.

Cons

Could probably use a refresh or update. Although the app is very user friendly

Review Source

TW

Tara W.  
Director of Sales & Onboarding  
Accounting  
Used the software for: 2+ years

### "Seamless and affordable payment option"

December 13, 2022

5.0

Pros

I love the ease of use for clients/customers

Cons

Would be great if we could have a payment of outstanding balance option on an account statement

Review Source

VR

Verified Reviewer  
Tax Consultant  
  
Used the software for: 6-12 months

### "I used Gopayment for my retail business to track purchases and process card payments."

March 20, 2018

5.0

Pros

I liked the the software is very user friendly and easy to manage inventory, and view transactions for order details.

Cons

I dislike that customers can not be added to track their purchases. I dislike that reports can not be ran to track purchase totals over a period of time. I dislike that inventory is not tracked.

Review Source

MW

Moses W.  
Head of Finance Department  
  
Used the software for: 6-12 months

### "Gopayment mobile POS is great for accepting card payments."

June 20, 2018

4.0

Despite Gopayment not being perfect its a great mobile companion for accepting card and other types of payments. I love it although some work needs to be done to make it worth being used for mass POS transactions. I love it so far.

Pros

The fact that it is available on mobile phone makes it amazing, its easy to use, easily available, does not require any skills its just like you use the camera, its the best for small scale shop and store owners as it requires no space you just pocket it with the phone and produce it when needed.

Cons

some bugs makes it boring, its charges amount is way much for such a simple software especially for common goods with fixed prices in small shops, poor customer support response team.

Review Source

TW

Tasha W.  
Dvm owner  
  
Used the software for: 1-2 years

### "Good"

May 25, 2018

4.0

Pros

It easily goes into quickbook; very easy to start using; was able to get an account quickly; set up was eqsy; eaay to make transactions

Cons

I cant reach custumer service. Very diidicukt to get the answers you need. You need to ho online to do everything and if system down you cant do it. They cant help you

Review Source

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