--- title: "LoyaltyPlant Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about LoyaltyPlant Software - reviews, pricing plans, popular comparisons to other Customer Loyalty products and more." source_url: "https://www.capterra.com/p/170067/LoyaltyPlant/" page_type: "product" language: "en" --- # LoyaltyPlant Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) LoyaltyPlant ## What is LoyaltyPlant? LoyaltyPlant helps offline businesses worldwide create meaningful connections with their customers. The companys proprietary platform offers a powerful CRM system, a white-label app and POS integration. LoyaltyPlant is proud to serve over 580 customers in 11 countries, including household names, such as Pizza Hut, Hooters, KFC and Burger King. We create cutting-edge technological solutions, which are rewarding for both businesses and their clients. ## What is LoyaltyPlant used for? [Customer Loyalty](https://www.capterra.com/customer-loyalty-software/) Top alternative Featured Overall rating Based on 4 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $250 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for LoyaltyPlant?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.loyaltyplant.com/&name=LoyaltyPlant) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### LoyaltyPlant 4.8 (4) VS. [4.9 (3,809)](https://www.capterra.com/p/186209/Guusto/reviews/) Starting Price $250 Per User, Per Month Starting Price $4.8 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (4) Ease Of Use 4.9 (3,809) Value For Money 5.0 (4) Value For Money 4.9 (3,432) Customer Service 4.3 (3) Customer Service 4.9 (3,492) ## LoyaltyPlant alternatives [4.9 (256)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.8 (528)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [RepeatMD](https://www.capterra.com/p/10009042/RepeatMD/) [4.4 (191)](https://www.capterra.com/p/10009042/RepeatMD/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10009042/RepeatMD/) [ReadySTORE Gift Card and Loyalty](https://www.capterra.com/p/83219/GIFT-CARD/) [4.8 (39)](https://www.capterra.com/p/83219/GIFT-CARD/reviews/) Starting price $20000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/83219/GIFT-CARD/) ## FAQs about LoyaltyPlant Overview ### What company size and specific industries is LoyaltyPlant built for? LoyaltyPlant is designed for small, mid-sized, and larger businesses that need marketing and customer loyalty tools. It fits companies in retail, hospitality, food service, and other service-oriented sectors that want support for digital ordering, campaigns, service quality control, and referral programs. Features and Usability ### What are the key features of LoyaltyPlant? LoyaltyPlant offers loyalty cards, loyalty program tools, rewards management, and gift card management for customer retention. It also includes CRM, membership management, member portal access, referral tracking, gamification, and activity tracking to support customer engagement and program administration. Getting Started and Support ### What training and onboarding options does LoyaltyPlant offer? LoyaltyPlant provides in-person training, live online sessions, and documentation. In-person training supports direct, face-to-face guidance, live online sessions allow remote instruction, and documentation gives teams written material for self-paced reference and review. Getting Started and Support ### What customer support options does LoyaltyPlant offer? LoyaltyPlant provides 24/7 live rep support and chat. These channels give users direct access to help at any time, but no reviewer feedback is available here to describe response speed, helpfulness, or common support frustrations. ## Features AI summary Based on 1,802 Customer Loyalty reviews Capterra reviewers highlight these as the features buyers care about most when choosing customer loyalty software: - **Loyalty Program** (**43%** of reviewers rated this feature as critical) - **Rewards Management** (**39%**) - **Third-Party Integrations** (**50%**) LoyaltyPlant includes **Loyalty Program** and **Rewards Management**, giving businesses the tools to build repeat purchase programs and manage incentives for returning customers. However, it does not include **Third-Party Integrations**. Instead, it offers other features that reviewers also consider important, such as **Gift Card Management** (**38%**), **Loyalty Cards** (**34%**), and **Member Portal** (**31%**), helping businesses encourage repeat visits, give customers easy access to loyalty benefits, and manage branded reward experiences more effectively. Loyalty Program 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Rewards Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Strategize and implement rewards for returning customers, employees and other members Gift Card Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Loyalty Cards 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage loyalty cards that hold rewards and promotions to incentivize customers to return Member Portal 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Online gateway through which members can access/update personal information CRM 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system LoyaltyPlant 9 features Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Games or game-like elements to track progress and reward accomplishments Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Manage loyalty cards that hold rewards and promotions to incentivize customers to return Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Online gateway through which members can access/update personal information Database of members to track personal information of individuals and families Log and store the source of contacts/leads Strategize and implement rewards for returning customers, employees and other members Features 4.5 (4) 4.5 Based on 4 reviews ## Pricing Value for money 5.0 (4) Free Trial Basic $250.00 Per User,Per Month Value for money 5.0 (4) 5.0 Based on 4 reviews ## Support, customer service and training options Customer Service 4.3 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (3) 4.3 Based on 3 reviews ## User reviews Overall rating 4.8 Based on 4 reviews Filter by rating 5(3) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AK Aigul K. Manager Restaurants ### "A perfect marketing solution for restaurant chains" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 18, 2024 Pros What excites us the most is how our team can fully leverage LoyaltyPlant's all-encompassing platform. It empowers us to provide direct delivery from our restaurant chain and craft personalized marketing campaigns for our customers. Seamlessly integrating with our POS system, it's incredibly user-friendly and a game-changer for us Cons Occasionally, we encounter tech issues with new features, but the team is always quick to resolve them. While it does take some time and effort to grasp the processes and manage the entire workflow, the results are absolutely worth it Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Alsu I. Manager Restaurants ### "A perfect marketing solution for restaurant chains." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 21, 2024 Pros Our team truly values the LoyaltyPlant product for its significant contribution to our business growth. With our branded app, website, CRM, and the pivotal loyalty program in place, partnering with LoyaltyPlant has resulted in a 7% increase in our average check size (online ordering). And now we are now planning to open new locations in the city. Cons You need to have a dedicated person from your team to work effectively with their product. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Anna P. Digital marketing manager Restaurants ### "Recommend for QSR chains that want to grow their customer loyalty and direct delivery" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 June 7, 2024 Pros We really like the comprehensive solution that LoyaltyPlant provides. Their product is quite complex and includes a branded app, CRM with analytics, and a loyalty engine. By leveraging all of these components, we enhance our customer loyalty and drive more revenue. Cons Sometimes it takes a longer time to implement certain features in app and marketing campaigns, but their customer success manager helps a lot. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KM Kakhaber M. BDO Medical Practice ### "Overall good" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 December 5, 2017 An extra means of communication with our customers Pros Easy to use instrument with functional CMS. Easy to install and use Good interface random text for pros Cons No custom integration with different CRM systems No flexibility No financial security with bonus points ( points = money) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.