Who Uses This Software?

Our target audience ranges from private clinics, to hospitals, labs, radiology facilities, pharmacies and public health registries.


Average Ratings

34 Reviews

  • 4 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    In Person
  • Support
    Business Hours

Vendor Details

  • MDLand
  • www.mdland.com/
  • Founded 1999
  • United States

About iClinic

Customizable web-based EMR with tab-based content organization and intuitive interface.


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iClinic Features

  • Appointment Management
  • Charting
  • E-Prescribing
  • E/M Coding
  • Handwriting Recognition
  • HIPAA Compliant
  • Meaningful Use Certified
  • ONC-ATCB Certified
  • Patient Portal
  • Voice Recognition

iClinic Reviews Recently Reviewed!


I am happy overall.

Feb 28, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Allows me to create and to modify my own templates.

It allows me to print medical forms filled in with vaccination records, vitals, my data, etc.

I love my growth charts.

Cons: Not enough shortcuts. I would like to be able to pick up all the diagnoses first and then to click on Enter, rather than doing one at a time. Same with CPT and ICD codes, vaccines.

As a pediatrician I need height in cm or inches. The system saves it in feet only, so for 12 month old child, for example, it saves the height as 1 ft 8 inches. No medical form can be filled with this data. I have to go back and forth changing numbers from feet to inches or cms.

It is impossible - so far, after years of begging, to create an interface with the outside lab so that it would be possible to see the results of all labs over years on one page - to be able to compare them overtime. This is the worst of all!

The s-s can not be set up it a way in which once I pick up the Ds the associated plan would appear in Assesment. In many situations in my practice there is a firm connection, and this should be doable by one click.

Software is not set to correct the spelling.

Software would not save the corrections I make in Rx templates over and over again.

PRN sign appears randomly in Rx templates out of blue. I remove it and save just to see it again.

Body diagrams are poorly designed for practical use.

It is extremely inconvenient and illogical to have inactive medications saved in alphabetical order rather than by dates.

Overall: No need to write. Improved billing as able to document more details quicker. Can use templates.

We are an Ophthalmology practice and MD land has been a pretty good EMR.

Mar 02, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: Ease of making appointments and printing reports. MD land is easy to imprint patients demographics. It has a place for refractions, intraocular pressures, and current glasses for Ophthalmology patients. I love the ease of accessing it anywhere since it is in the cloud. It is a good value for an EMR. It is easy to learn and the color coding of appointments helps.

Cons: Wish it was easier to navigate. You have to click too many places to find things, internal notes.

Internal notes get altered when trying to navigate.

It would be better to have auto texting and e mails for appointment reminders

When inputting information on patients medical history you have to click several places to add or delete. It's difficult to find meds. They should keep a history of meds our practice uses

It needs to me linked to American Academy of Ophthalmology so we can be linked to the register for Macra/MIPS.

MDland IClinic

Aug 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to document the chart . As primary care physician, we search patient previous medical information and IClinic make it so easy. I had use other EMR sincere 2003 and decided switch to MDland . Now I am very happy made that decision. The another superb function is billing which making billing very easy and efficient! Love it!

Cons: Changing because the program continue improving which sometimes need some adjustments.

Overall: Overall experience is extremely satisfied.

Excellent EMR with billing function.

Mar 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Comprehensive. Once set up easy to document visits and bill. Billing function is included in monthly fee.The support staff is very responsive by email and phone. Referral letters are easy to send. Easy to upload documents.

Cons: No written manual but training is provided when first implemented. Questions have to be directed to staff. 2-factor authentication provided by third party needed to prescribe controlled substances. Pharmacy search function is slow.

Get's the job done but other options offer more.

Mar 05, 2018
3/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money

Pros: It's not a complicated system. Not a steep learning curve for new users. Relatively inexpensive compared to other systems. You are able to attest for meaningful use through it.

Cons: Billing part was an afterthought that doesn't have many typical reporting functions. Multitude of steps needed to get credit for meaningful use measures. Secure messaging usually fails to go through. Additional charges for secure email and fax pages through the system.

iClinic is a very good and reasonably priced program

Jul 31, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Clinical and business sides of my practice were linked.

Cons: Would have been nice if I could have reported PQRS measures directly from iClinic.

Overall: Support staffs are very responsible and they follow through and get back to you with answers; both on the clinical and business sides of the program. Even though I have retired from practicing Podiatry, I did purchase 'my records'. However I had a few questions, Representatives still replied me with answers and assisted me to find some information that I did not know how to locate.

Longtime user. Big bang for the buck. Totally user friendly and customizable.

Mar 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Big bang for the buck. Totally user friendly and customizable. Like inventory capability, and esp like billing and accounting capabilities. No need for outside billing service or clearinghouse for claims.

Cons: Customer service could be a tad more responsive. Could have a little better online tutorials esp with help concerning MACRA and MIPS.

Overall: Able to complete office visit notes and billing and send out claims quickly and efficiently

iclinic has been great for our office. It is easy to use and billing is easy as well.

Feb 27, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is customizable to fit my needs. I am a pediatrician so I am able to customize certain templates that I use more often. Clearinghouse is also included in the monthly rate.

Cons: At times the system is down for maintenance. These are in the late hours/early morning when no should be working anyways, but when it occurs it can be an annoyance.

Overall: ease of use, hassle free billing, customizable interface

Great EMR for sole or small group practice

Aug 06, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We used another cheap EMR before switching to MDLand, and we's very happy with MDLand during past year, it's worthy and more efficient, and save lots of time, and more easy to follow money flow.

MDLand is very useful friendly, easy to switch between different tasks.

what we like most are its billing system and accounting system: very convenient for billing with office visit notes on side bar, very easy to check the payment status and adjust the claims.

The office visit notes and PE also are easily managed, giving lots of templates to save your time.

Their customer service are excellent.

Cons: MDLand medication template is not good, need to be improved.

Overall good

Mar 07, 2018
3/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Ease of use, ability to customize templates, Can copy and paste from Microsoft word, Good integration between EHR and Practice management

Cons: Slow to keep up with changing regulations and software updates do not correct flaws, Customer support often unable to resolve issues

Overall: Able to qualify for Meaningful use payments. E-prescription, Good practice management integration with EHR

Convenience for medical record, billing and all of work

Mar 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It ia very reliable and trusted. I can use it whenever and wherever if the internet is connected via a desktop, laptop, android, iphone, goolge chrome, etc.

Cons: Even I don't need some of feature. But I still have to pay in full as of my specialty, physical therapy. It would be better if it can be customized .

Overall: I can do all of work in one software.

It is a good software for the money.

Mar 02, 2018
3/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money

Pros: I like the revisit option in the software,it allows routine office visits to proceed more quickly.The software keeps updating types of reports needed for my job.

Cons: A couple of fields you can only populate from a drop down box and can't customize.The software is only tailored to internist's and G.P.'s and can't be modified for podiatry.

We looked for a new EMR for a long time, this one is the best!

Feb 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Very flexible and convenient comparing to the other systems. We tried a bout a dozen of the other ones before we made our choice and we do not regret it one moment.

Cons: This is a difficult question. Maybe the fact that in different browsers it may act slightly differently. But we now know our browsers and everything works pretty well.

ehhh

Aug 03, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Support is great

Relatively simple to use

Cons: Accounting function is mediocre - reports stink, lots of detail but bad formatting compared to other platforms

design changes are not done with user in mind - often making things hard to read, person doing these changes should spend a week of 8hr days before picking "pretty" colors ....

I am managing since this is the only EMR I used outpatient. I am comfortable now

Mar 02, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: accessible anywhere and from any computer. Great Customer support. Most items are simple and easily explained

Cons: It takes time to download and upload patient information.

Some time I cannot find the diagnosis what i look for

It is not easy to determine when medications were sent and how many refills patient have.

can add a generalized consent form at the form section for procedures perform in the office in general.

Overall: i have easily accessible patient information from any location

Mdland is one of the most user friendly EMRs in terms of use.

Feb 27, 2018
3/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Easy to use.

MDLand has alot of customization and functions for patient charting.

Easy to bill.

MDLand provides easy bill creation and ERA

Low in price.

Cons: Server and connection problems.

Loading times are too long.

App crashes for some simple functions and browser restart is required

Overall a good EHR

Feb 27, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Practice management and EHR in one setting. Overall the software is good for primary care doctor and meet most of the needs for the govt reporting.

Cons: The messaging and follow up action function not so great. Lab not attached to message so has to click multiple window to get to the report.

excellent

Feb 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: easy to use, good customer support for problem. I can perform all functions required for the government and billing purpose. The new mobile version is also handy.

Cons: Like all other software, you have to learn how to use it. It can not communicate with other system.

Have used iClinic for more than 4 years, generally speaking, like it.

Feb 27, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: Multiple functions, may use it as a clearing house. Easy to set up such as users, insurance, billing, and highly customizable.

Cons: Online and in-software support is limited, no detailed explanation about billing, or other small functions, such as how to use tags.

It can used any where, convinient.

Feb 28, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: Can be used in any computer with internet. Not required to download and installed. Even can be used in Ipad.

Cons: Not really meet the specified needed for specialist provider. For my P.M.R provider, it should be more templet fit for physical therapy and Injection.

used for several years encountered few problems here and there but overall rated 4/5 stars

Mar 05, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money

Pros: most doctors in my area are using iclinic so communication between iclinic providers are easier and self explanatory, easy to navigate

Cons: slow processing not related to wifi speed. when password locked having to to provide fax document to unlock.

IT WORKS

Mar 02, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: THEY CONSTANTLY IMPROVING, ADDING NEW FEATURES, KEEPING UP WITH CURRENT CODING AND CUSTOMER SERVICE IS ACCESSIBLE

Cons: SLUGGISH AT TIMES, MYSTERIOUS SLOW DOWNS, UNABLE TO SAVE A LOCAL COPY ON OUR COMPUTER, CHARGING FOR EFAX

Good consumer service

Jul 31, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: When I call in the consumer service for help, I always get the problems solved.

Cons: Sometime the software freeze or we need to logout and login again to use it.

Great Product..

Aug 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is comprehensive and does everything.

Cons: No Spell check.

Programmers are slow to implement suggestions for improvement, even easy ones.

Overall: Its a great product.

If you want your collections to be in the high 90% range - this is the one for you.

Mar 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of generating, validating and sending a bill (Approx 30 seconds) and sent. Any errors will be flagged before it is sent out.

MDLAND

Aug 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: VERY EFFECTIVE SOFTWARE, ALL IN ONE, GOOD FOR BILLING

Cons: VACCINE CONSENT FOR SHOULD BE MORE, INSURANCE ELIGIBILITY SHOULD BE MORE

Good overall.

Aug 04, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use and user friendly. Have no problem overall.

Cons: Cost of software, can be issue for small practice.

Overall: Using for EHR.

Takes a while to learn because the interface is not user friendly. But the capabilities do the job.

Mar 04, 2018
3/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money

Pros: The facilitation of the billing. Everything in the software seems to revolve with the goal of money management, so that makes it easy to work with billing.

Cons: The interface is quite confusing to learn, and there is always so much going on at one time on the screen. For this reason, it is difficult to find certain things that you might want to do, such as change certain values in patient check in (but with extensive searching of the interface and/or help from others you would usually eventually find it). Also, it can take a long time to check in patients, especially if you don't have a phone number or marital status right away. You would have to wait or put in a temporary value in order to register, and then edit that later, which can become a burden in high-traffic medical clinics.

Medical Receptionist

Aug 06, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I get my problem solve through consumer services

Cons: overall it is good, but sometimes I cant find what I want.

About iclinic

Jul 31, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Friendly and efficient. Everything in one.

Cons: Some items are not updated, such as OPV.

Good

Mar 02, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support

4 / 5
Value for Money

Pros: Electronic health care and chart processing , ease of temples and favorites. Also multiple patient I can open and work simultaneously.

Cons: EOBs- can't get it and didn't get any help from your company other than telling me that I have to call insurances because all other companies able to get and your only company make excuses.

Gets the job done but is annoying sometimes to use.

Mar 05, 2018
3/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Most of the things I need are there, especially I like the billing. I also like the photo ID and insurance photo upload mechanisms, which makes it very convenient to check who a patient is. Also the ICD codes are accessible and easy to use.

Cons: It is very slow sometimes, and takes up to 1 or 2 minutes to load a patient in. Also the screen is very messy and interface is not too user friendly. Sometimes there are also some inconsistencies, like some fields do not have "* required" but are actually required (such as marital status in insurance).

Overall: The EMR gets what is needed done. Good online record of all pt's info.

easy to use, but functions are too little

Mar 02, 2018
4/5
Overall

5 / 5
Ease of Use

2 / 5
Features & Functionality

4 / 5
Customer Support

2 / 5
Value for Money

Pros: fast synchronized, easy to use, nothing else.

Cons: sign in sheets are not friendly design, need to put patients in the waiting room, not every convenient

Great product

Jul 31, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Company responsiveness - amount of information available

Cons: amount of data visible takes some getting used to

Overall: excellent