---
title: "iClinic  Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about iClinic  Software - reviews, pricing plans, popular comparisons to other Electronic Medical Records products and more."
source_url: "https://www.capterra.com/p/170080/MDLand/"
page_type: "product"
language: "en"
publication_date: "2026-11-03"
---

# 

 iClinic Software Review 2026: Features, Integrations, Pros & Cons

Last updated on November 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

iClinic

## What is iClinic ?

MDLand's iClinic® EHR is customizable and designed to help transform the practice from fee-for-service, volume-driven health care services to value-based payment models. It is the ultimate quality improvement solution, offering an all in one to address care gaps and patient engagement. Improve clinical workflow with a point and-click system that can schedule, register, chat, and bill a patient in minutes. Increase patient engagement and address behavioral health integration with iClinic®.

## What is iClinic used for?

[Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Mental Health](https://www.capterra.com/mental-health-software/)[Medical Practice Management](https://www.capterra.com/medical-practice-management-software/)

Top alternative

Featured

Overall rating

Based on 38 user reviews

Reviews sentiment

Positive

79%

Neutral

21%

Negative

0%

### Starting price

Free trial not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for iClinic ?[Manage this product listing](https://www.g2.com/products/iclinic/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### iClinic

4.2 (38)

VS.

[4.2 (153)](https://www.capterra.com/p/120340/ChARM-EHR/reviews/)

Starting Price

Contact vendor

Starting Price

$25

Usage Based, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (38)

Ease Of Use

4.3 (916)

Value For Money

4.2 (38)

Value For Money

4.4 (606)

Customer Service

4.3 (38)

Customer Service

3.7 (818)

## iClinic alternatives

[4.0 (41)](https://www.capterra.com/p/116370/PracticeSuite/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

71%

of reviewers

rated it above 4 stars

Highest Rated

[4.3 (514)](https://www.capterra.com/p/110018/rxnt/reviews/)

Starting price

$32.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[athenaOne](https://www.capterra.com/p/98735/athenaOne/)

[3.8 (916)](https://www.capterra.com/p/98735/athenaOne/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

70%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/98735/athenaOne/)

[DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/)

[3.9 (493)](https://www.capterra.com/p/89392/drchrono-Practice-Management/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

74%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/89392/drchrono-Practice-Management/)

## FAQs about iClinic

Overview

### Which roles and teams benefit most from iClinic ?

iClinic is most used by physicians, MDs, podiatrists, pediatricians, and physical therapists managing patient records, appointments, and clinical documentation. Office managers, practice managers, reception teams, and billing staff use it to coordinate scheduling, front-desk operations, claims, and compliance tasks, while practice owners and finance leaders oversee daily performance and administration.

Answer based on 38 reviews

Overview

### What company size and specific industries is iClinic built for?

iClinic is designed for healthcare organizations of all sizes, including community providers, ACOs, MSOs, IPAs, private clinics, hospitals, laboratories, radiology facilities, pharmacies, payors, and public health registries.

Features and Usability

### What are the key features of iClinic ?

iClinic offers appointment scheduling, patient scheduling, and physician scheduling for calendar coordination, along with charting, EMR/EHR, and patient records management for clinical documentation. It also includes medical billing, claims management, claims scrubbing, e-prescribing, document management, messaging, reminders, rescheduling, and patient portal access.

Getting Started and Support

### What training and onboarding options does iClinic offer?

iClinic provides in-person training, webinars, and documentation to help teams get started. In-person training supports direct instruction, webinars offer live online guidance, and documentation gives written reference material for self-paced review and ongoing use.

Answer based on 2 reviews

## Features

AI summary

Based on 4,113 Electronic Medical Records reviews

Capterra data shows that buyers of Electronic Medical Records rank the following features as their top priorities:

-   **HIPAA Compliant** (**75%** of reviewers rated this feature as critical)
-   **Patient Records Management** (**62%**)
-   **Charting** (**63%**)

iClinic supports all three features that reviewers rate most highly: **HIPAA Compliant**, **Patient Records Management**, and **Charting**. Together, these capabilities help healthcare providers protect sensitive patient data, maintain accurate and accessible medical histories, and document care efficiently, allowing teams to improve compliance, support better clinical decisions, and keep daily workflows organized.

Appointment Scheduling

Schedule appointments via a calendar

Charting

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Claims Management

Process of submitting and following up on claims with insurance companies

Claims Scrubbing

Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate

Clinic Interoperability

Securely transfer, access, exchange, integrate or use data with different providers or systems

Compliance Tracking

Track and report regulatory data to either internal management or external stakeholders

iClinic 28 features

### All Features
- Appointment Scheduling: Schedule appointments via a calendar
- Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.
- Claims Management: Process of submitting and following up on claims with insurance companies
- Claims Scrubbing: Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate
- Clinic Interoperability: Securely transfer, access, exchange, integrate or use data with different providers or systems
- Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Decision Support: Tools that provide relevant information at specific times to support judgments and courses of action
- Document Management: Store, manage, and track all electronic documents in a centralized location
- E-Prescribing: Transmit prescriptions to pharmacies electronically
- EMR/EHR: Create and securely store digital patient records
- HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection
- Insurance Eligibility Verification: Checking eligibility of patients for different insurance claims
- Meaningful Use Certified: Standards for electronic health records (EHR) outlining how clinical patient data should be exchanged
- Medical Billing: Manage billing and payments for a healthcare provider
- Multi-Physician: Supports practices with multiple healthcare professionals
- ONC-ATCB Certified: Certified for healthcare IT products based on the results from ONC-ATL
- Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries
- Patient Engagement: Allows medical providers to engage patients in a variety of ways to ensure their health.
- Patient Intake: Patients can register for appointments in advance online
- Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc.
- Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details
- Patient Scheduling: Book and manage patient appointments and follow-ups
- Physician Scheduling: Manage physician availability and schedules
- Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information

---

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Features

4.1 (38)

4.1

Based on 38 reviews

## Pricing

Value for money

4.2 (38)

### Starting price

Free trial not available

Value for money

4.2 (38)

4.2

Based on 38 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

4.3 (38)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (38)

4.3

Based on 38 reviews

## User reviews

Overall rating

4.2

Based on 38 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(17)

4(13)

3(8)

2(0)

1(0)

Mentioned topic

Recent reviews first, then most helpful

MD

MD

MD

Used the software for: 3-5 years

### "Excellent EMR with billing function."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 7, 2018

Pros

Comprehensive. Once set up easy to document visits and bill. Billing function is included in monthly fee.The support staff is very responsive by email and phone. Referral letters are easy to send. Easy to upload documents.

Cons

No written manual but training is provided when first implemented. Questions have to be directed to staff. 2-factor authentication provided by third party needed to prescribe controlled substances. Pharmacy search function is slow.

PP

Podiatric Physician

Podiatric Physician

Used the software for: 3-5 years

### "iClinic is a very good and reasonably priced program"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 1, 2018

Support staffs are very responsible and they follow through and get back to you with answers; both on the clinical and business sides of the program. Even though I have retired from practicing Podiatry, I did purchase 'my records'. However I had a few questions, Representatives still replied me with answers and assisted me to find some information that I did not know how to locate.

Pros

Clinical and business sides of my practice were linked.

Cons

Would have been nice if I could have reported PQRS measures directly from iClinic.

MD

MD

MD

Used the software for: 3-5 years

### "Overall good"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

March 8, 2018

Able to qualify for Meaningful use payments. E-prescription, Good practice management integration with EHR

Pros

Ease of use, ability to customize templates, Can copy and paste from Microsoft word, Good integration between EHR and Practice management

Cons

Slow to keep up with changing regulations and software updates do not correct flaws, Customer support often unable to resolve issues

PH

Physician

Physician

Used the software for: 3-5 years

### "iclinic has been great for our office. It is easy to use and billing is easy as well. "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

February 28, 2018

ease of use, hassle free billing, customizable interface

Pros

It is customizable to fit my needs. I am a pediatrician so I am able to customize certain templates that I use more often. Clearinghouse is also included in the monthly rate.

Cons

At times the system is down for maintenance. These are in the late hours/early morning when no should be working anyways, but when it occurs it can be an annoyance.

PE

Pediatrician

Pediatrician

Used the software for: Less than 1 year

### "Great EMR for sole or small group practice"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 7, 2018

Pros

We used another cheap EMR before switching to MDLand, and we's very happy with MDLand during past year, it's worthy and more efficient, and save lots of time, and more easy to follow money flow. MDLand is very useful friendly, easy to switch between different tasks. what we like most are its billing system and accounting system: very convenient for billing with office visit notes on side bar, very easy to check the payment status and adjust the claims. The office visit notes and PE also are easily managed, giving lots of templates to save your time. Their customer service are excellent.

Cons

MDLand medication template is not good, need to be improved.

PO

Podiatrist

Podiatrist

Used the software for: 3-5 years

### "It is a good software for the money."

3.0

March 5, 2018

Pros

I like the revisit option in the software,it allows routine office visits to proceed more quickly.The software keeps updating types of reports needed for my job.

Cons

A couple of fields you can only populate from a drop down box and can't customize.The software is only tailored to internist's and G.P.'s and can't be modified for podiatry.

PT

Physical therapist

Physical therapist

Used the software for: 3-5 years

### "Convenience for medical record, billing and all of work"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 6, 2018

I can do all of work in one software.

Pros

It ia very reliable and trusted. I can use it whenever and wherever if the internet is connected via a desktop, laptop, android, iphone, goolge chrome, etc.

Cons

Even I don't need some of feature. But I still have to pay in full as of my specialty, physical therapy. It would be better if it can be customized .

PM

PRACICE MANAGER / BILLING MANAGER

PRACICE MANAGER / BILLING MANAGER

Used the software for: 3-5 years

### "ehhh"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

6/10

August 7, 2018

Pros

Support is great Relatively simple to use

Cons

Accounting function is mediocre - reports stink, lots of detail but bad formatting compared to other platforms design changes are not done with user in mind - often making things hard to read, person doing these changes should spend a week of 8hr days before picking "pretty" colors ....

RE

Receptionist

Receptionist

Used the software for: Less than 1 year

### "Takes a while to learn because the interface is not user friendly. But the capabilities do the job."

3.0

March 5, 2018

Pros

The facilitation of the billing. Everything in the software seems to revolve with the goal of money management, so that makes it easy to work with billing.

Cons

The interface is quite confusing to learn, and there is always so much going on at one time on the screen. For this reason, it is difficult to find certain things that you might want to do, such as change certain values in patient check in (but with extensive searching of the interface and/or help from others you would usually eventually find it). Also, it can take a long time to check in patients, especially if you don't have a phone number or marital status right away. You would have to wait or put in a temporary value in order to register, and then edit that later, which can become a burden in high-traffic medical clinics.

MD

MD

MD

Used the software for: 1-3 years

### "I am managing since this is the only EMR I used outpatient. I am comfortable now "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 5, 2018

i have easily accessible patient information from any location

Pros

accessible anywhere and from any computer. Great Customer support. Most items are simple and easily explained

Cons

It takes time to download and upload patient information. Some time I cannot find the diagnosis what i look for It is not easy to determine when medications were sent and how many refills patient have. can add a generalized consent form at the form section for procedures perform in the office in general.

[View all Reviews](https://www.capterra.com/p/170080/MDLand/reviews/)

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