# Page 2 | iClinic  Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is iClinic  the right Electronic Medical Records solution for you? Explore 38 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/170080/MDLand/reviews

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iClinic

4.2 (38)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of iClinic

## Showing most helpful reviews

Showing 26-38 of 38 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

XQ

Xin Q.  
MD, owner of private practice  
  
Used the software for: 2+ years

### "excellent"

February 28, 2018

5.0

Pros

easy to use, good customer support for problem. I can perform all functions required for the government and billing purpose. The new mobile version is also handy.

Cons

Like all other software, you have to learn how to use it. It can not communicate with other system.

Review Source

HH

Haiyin H.  
M.D.  
  
Used the software for: 2+ years

### "Have used iClinic for more than 4 years, generally speaking, like it."

February 27, 2018

4.0

Pros

Multiple functions, may use it as a clearing house. Easy to set up such as users, insurance, billing, and highly customizable.

Cons

Online and in-software support is limited, no detailed explanation about billing, or other small functions, such as how to use tags.

Review Source

DC

Danielle C.  
Office Manager  
  
Used the software for: 2+ years

### "It can used any where, convinient. "

February 28, 2018

4.0

Pros

Can be used in any computer with internet. Not required to download and installed. Even can be used in Ipad.

Cons

Not really meet the specified needed for specialist provider. For my P.M.R provider, it should be more templet fit for physical therapy and Injection.

Review Source

SC

Sandy C.  
DO  
  
Used the software for: 2+ years

### "used for several years encountered few problems here and there but overall rated 4/5 stars"

March 6, 2018

4.0

Pros

most doctors in my area are using iclinic so communication between iclinic providers are easier and self explanatory, easy to navigate

Cons

slow processing not related to wifi speed. when password locked having to to provide fax document to unlock.

Review Source

CC

CHARLOTTE C.  
OFFICE MANAGER  
  
Used the software for: 2+ years

### "IT WORKS"

March 2, 2018

4.0

Pros

THEY CONSTANTLY IMPROVING, ADDING NEW FEATURES, KEEPING UP WITH CURRENT CODING AND CUSTOMER SERVICE IS ACCESSIBLE

Cons

SLUGGISH AT TIMES, MYSTERIOUS SLOW DOWNS, UNABLE TO SAVE A LOCAL COPY ON OUR COMPUTER, CHARGING FOR EFAX

Review Source

RL

Rong L.  
Receptionist  
Medical Practice  
Used the software for: 2+ years

### "Good consumer service"

July 31, 2018

5.0

Pros

When I call in the consumer service for help, I always get the problems solved.

Cons

Sometime the software freeze or we need to logout and login again to use it.

Review Source

DP

Daniel P.  
OWNER  
Medical Practice  
Used the software for: 2+ years

### "Great Product.."

August 1, 2018

5.0

Its a great product.

Pros

It is comprehensive and does everything.

Cons

No Spell check. Programmers are slow to implement suggestions for improvement, even easy ones.

Review Source

MMB

MD MASUD B.  
MEDICAL SCRIBE  
Medical Practice  
Used the software for: 2+ years

### "MDLAND "

August 7, 2018

5.0

Pros

VERY EFFECTIVE SOFTWARE, ALL IN ONE, GOOD FOR BILLING

Cons

VACCINE CONSENT FOR SHOULD BE MORE, INSURANCE ELIGIBILITY SHOULD BE MORE

Review Source

HL

Howard L.  
Podiatrist  
Medical Practice  
Used the software for: 2+ years

### "Good overall."

August 4, 2018

4.0

Using for EHR.

Pros

Easy to use and user friendly. Have no problem overall.

Cons

Cost of software, can be issue for small practice.

Review Source

HL

Hongye L.  
Physician  
Medical Practice  
Used the software for: 2+ years

### "About iclinic"

July 31, 2018

5.0

Pros

Friendly and efficient. Everything in one.

Cons

Some items are not updated, such as OPV.

Review Source

NP

Niki P.  
Owner and Physician  
  
Used the software for: 6-12 months

### "Good"

March 3, 2018

4.0

Pros

Electronic health care and chart processing , ease of temples and favorites. Also multiple patient I can open and work simultaneously.

Cons

EOBs- can't get it and didn't get any help from your company other than telling me that I have to call insurances because all other companies able to get and your only company make excuses.

Review Source

jC

janet C.  
cfo  
  
Used the software for: 6-12 months

### "easy to use, but functions are too little "

March 2, 2018

4.0

Pros

fast synchronized, easy to use, nothing else.

Cons

sign in sheets are not friendly design, need to put patients in the waiting room, not every convenient

Review Source

MS

Muhammad S.  
Director Operations  
Medical Practice  
Used the software for: I used a free trial

### "iClinic EMR"

December 9, 2020

5.0

Overall soft is good billing and physician can easily used and understand.

Pros

Easy to use specially in billing, posting payments etc

Cons

Reporting panel need to be improved. Specially Financials reports.

Reason for choosing iClinic

Overall services are good and iClinic EMR friendly user. Provider can easy understand every features.

Review Source

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