SAP

SAP Event Ticketing

4 / 5 137 reviews


Average Ratings

137 Reviews
  • 4 / 5
    Overall
  • 3.5 / 5
    Ease of Use
  • 4 / 5
    Customer Service

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About SAP Event Ticketing

Advanced platform that will help sports and entertainment organizations take ticketing to the next level.


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SAP Event Ticketing Reviews Recently Reviewed!


One of the best business ERP solution

Aug 15, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Overall very good ERP solution, it is also to be noted that 90% of fortune 500 companies uses SAP for their all business solutions.

Pros: SAP AG is Germany based company who has developed business integrated ERP software which cater all your business requirement. 1. SAP has different modules within the software like material management, sales and Distribution, fixed asset etc which very well integrates with each other and helps to provide in depth solution for all business requirement. 2. SAP has ability to maintain complete audit trail, which helps the business user to fix the accountability of each user. 3. Data analysis is the one of the best feature that ultimately helps the business to take effective decisions. 4. User security, user authorization system is also added advantage which helps in managing authorized access to any system data.

Cons: 1. SAP is mainly suitable for large enterprises having employees strength more that 300-400, and where all roles and responsibility of the uses is clearly identified. 2. Its implementation cost and maintenance cost is high and sufficient training is also required to be given to all concerned users. 3. it is essential to have separate team who can help the user to solve all the issues related to SAP or some agency needs to be hired for such problems, which ultimately increases the cost of company. 4. Unless the roles and responsibility are not clearly identified there is no much benefit of the so called ERP solution. 5. In nutshell unless the company has good employee size and business then only SAP is suitable.

SAP S4HANA makes the company run faster and effecient

Jan 06, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Architecture, Performance, Adaptability and Easy to use Interface

Cons: A better price is desirable.

Overall: Inox Air Products has upgraded the SAP landscape to SAP S4HANA. Performance issues of ECC 6.0, challenges in adapting new technologies and sap innovations, moving to user-friendly interfaces and business analytics propelled us to adopt S4HANA. The vision from management, especially our director, to move the organization processes to next level by digitalization of business processes. We needed a solid technology and platform, on which we can digitalise and scale. Adoption of FIORI solutions for better user experience with workflow and to build analytics is a major reason for moving to S4HANA.

Performance issues of SAP ECC 6.0, challenges in adapting new technologies and sap innovations, moving to user-friendly interfaces and business analytics propelled us to adopt S4HANA. The vision from management, especially our director, to move the organization processes to next level by digitalization of business processes. We needed a solid technology and platform, on which we can digitalise and scale. Adoption of FIORI solutions for better user experience with workflow and to build analytics is a major reason for moving to S4HANA

Recommendations to other buyers: Highly Recommended

Awesome product

Jan 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Flexibility and artificial intelegence

Cons: For me, the learning did take little time. Learning materials were not made available online (public) Not sure not it is made public or not.

I am not sure why they have not thought about some in-house/in-Application automation. this would have been very massive creation, it there is any.

Overall: First and foremost is - I always wonder how they could cover all possible scenarios in one single application.

This is a massive creation by SAP which makes all enterprise runs smoothly.

My experience with SAP ERP was very good. Below are some of them,

1. Navigating to different screens was easy

2. The shortcuts provided for each screen navigation as well as field/option navigation was very great

3. Various types of reporting facilities was again one another big feature of this.

4. By these many reporting features, be it admin or process owner or business management, could easily make use of the data being stored over a period of time.

Recommendations to other buyers: we have used this for service management. like Managing contracts and renewing them if they are about to expire in 2 or 3 months down the line.

REVIEW OF SAP-BUSINESS-ALL-IN-ONE by Ehinmero Phillip

Sep 17, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: The training is very useful as it gives more edge over other ERP. If you can work with any SAP products, other ERP Software will not difficult to understand and navigate.

Pros: 1. It allows for future expansion of different organisation's operations as more features can be deployed to improve operational efficiency. 2. It guides users to make use of best general accounting accepted principles while performing their functions. 3. It reduce time in executing jobs and increases efficiency in project execution. 4. it is very user-friendly if well understood with in-depth training. 5. It synchronise seamlessly with Microsoft Office products such as Outlook, Excel, and Word.

Cons: 1. It make use of specialised alphanumeric figures there making it very difficult to set-up by users of other ERP softwares. 2. It is not cost efficient for companies of unstable financial status. 3. Its installation is difficult for non-IT expert as it obeys the OSI layers: Application, Database and Network. 4. The distribution per use is not really flexible compared to other ERP Software.

Best tool for any big organization

May 29, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: SAP Business All-in-One has all features which an organization needs, including HRMS, ERP, FI-CO, etc. I will say this tool is comprehensive. You can enter as much information as you want on transactions. It fits for all types of businesses.

Cons: Most of the people think that SAP is too complicated to inplement considering its SAP GUI. It has numerous fields on the screen. However, this all is customizable. Moreover, this tool is All in one, hence you do not have flexibility to choose a single module in the suit. Sometimes you end up not using few modules throughout your organizational process.

Awesome System

Apr 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Comments: Not at this time.

Pros: I like SAP because it makes my job life more easier to get the important tasks done in a timely manner. Our organization can also create custom made reports to fit each department's needs. It is a fast system, up to date, and works very well for me and my job responsibilities.

Cons: You have to open separate windows to do multiple tasks. I wish I do multiple job tasks all on one session instead of opening numerous sessions to do more than one task. I may need the other window open to review some information and cannot do all that on the same window.

More than 10 successful implementations in different kinds of industries. In time and within budget.

Jun 29, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's amazing how this system is capable to change the culture within an organization, enabling it to compete in a globalized world and to achieve corporate and financial goals.

Cons: It requires the allocation of human and financial resources in order to achieve the expected results. Also, is very important to select carefully the SAP implementation partner who will support and guide you during the implementation, from the start to the go live.

Overall: Gain of experience on different business process in several kinds of industries, like retail, pharmaceutical, media, manufacturing, etc.

Review of SAP ERP Core Finance

Jun 18, 2015
3/5
Overall
1.5 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Robust system; powerful features. Was able to provide efficiencies with the payment process, easier to research and identify the underlying transactions when performing analytical reviews. Had strong capabilities for complex consolidation structures and multi-country currencies.

Cons: Complex and time consuming conversion process. Required a lot of time during the testing and researching mapping issues phases of the conversion. Important to have a well-trained superuser in each location that can assist other team members during and after the conversion process. Because the system has so many features, there are also a lot of new things to learn.

Recommendations to other buyers: Hire conversion resources who are dedicated and have prior knowledge of this system. Implement in phases due to its complexity and tendency to overwhelm finance team members. Prioritize what can be done in later phases so that that users are not ovewhelmed with too many changes. Once the system is in place, it delivers what you need.

SAP is the tried and tested in erp, is the best erp software i have ever used

Aug 18, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: there are different modules in sap erp, i use MM and SD modules. the Material management module is very user friendly , you can get reports like billed quantity, invoiced quantity, material in store, transfer goods from one store to another. Its all real time data updation and its very reliable.

Cons: sap erp is a little complicated software , it takes time for you to get accustomed to the interface.also many times you do not use the full features available. Also, it is industry specific and may not be wholly customised to suit the individual needs. But overall it is the best in erp,

Overall: efficiency improvement while handling material management related tasks.

Very robust ERP system, flexible enough to accommodate to almost every need in our organization

Jun 09, 2017
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: World class tool and support. Very reliable and stable system, that helped us to run almost every one of our business processes on it. As it is widely used, there are plenty of resources available to implement new functionalities and maintain the system.

Cons: It is not very user friendly, at least the client the final user works with. Maintenance cost is high.

Overall: Almost all the business processes are covered by the system. Very reliable and stable. Word class support.

Takes time to learn but it's worth it

Aug 02, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: You can do almost anything with this software and allows users to customize it. I like how you can drill down all the information. It takes time to learn all the features but once you learn it allows you to use however you want to and it is really worth it.

Cons: It's not very user friendly - once there is an error only people with deep knowledge can fix the entry.

I've been a SAP user for 10 years

Jan 11, 2018
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Brings all the functionality needed to run a business into 1 system. The system is scalable depending on your needs and the size of your business

Cons: The system is used in so many industries and areas that it has a lot more features than you may need. This can be difficult for employees to understand why there are so many fields that they don't use.

Lots of work but you get results

Jan 12, 2018
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Comments: As a data analyst, the ability for me to go in and create views and queries to run against SAP data is amazing. I can do things now with HANA that I could never have dreamed of before. As I mentioned above, it is a huge investment and it is a complex installation but once everything is working, it is well worth it.

Pros: 1) The speed with which you can get your data back. 2) The versatility in coding which allows more users to work in it. 3) The ability to do ad-hoc queries against SAP data which was impossible before.

Cons: 1) This product is extremely pricey. Not for the faint of heart. 2) The setup can be quite an ordeal. Preparation is the key. 3) There is a good learning curve to getting everything working correctly.

Capterra-loader

Expensive and Clunky

Jan 23, 2018
4/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
2 / 5
Value for Money

Pros: SAP ERP is powerful when properly configured and supported. There are a huge number of options and ways to configure the software

Cons: Support options. It is quite expensive to get SAP products supported. Basically, if it has SAP involved, you can double your project timeline and add at least two zeros to the expected budget.

Recommend for large scale industries

Jun 21, 2018
4/5
Overall
2 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Coming to cost, price is too high but valu for money as I mention I the title, it's recommended for large scale businesses

Pros: Functionality and data synchronisation is awesome, suits for all type of businesses activities, managing vendors, processing purchase orders and tracking of payments and receipts are appreciable.

Cons: Come to taxation part, as we know every country has the different taxation methods, SAP will handle based on the location of the business, consolidation will not take more time.

While it's the Cadillac of ERP systems, it's EXTREMELY expensive, and not at all intuitive

Jan 16, 2018
4/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality

Pros: in the right, experienced, highly talented hands, it's SAP is immensely powerful, especially when paired with data visualization tools such as SAP Lumira or Qliqview

Cons: in lesser hands it's extremely easy to screw up, causing bad effects downstream, often unpredictable effects. It seems to be dominated by chaos theory

The best ERP!

Oct 04, 2017
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is a great ERP. Is is integral and every company process is connected. It has industry templates that makes the start up easy for new companies in SAP.

Cons: Sometimes the ECC look and feel is not the best, however you have a lot of information to find what you are looking for,

Overall: It is the best ERP that every company must have.

ROBUST!!!

Oct 03, 2017
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love how much you can get done with this software! So many nooks and crannies for information. Perfect tool in a manufacturing environment.

Cons: Though it is quite a steep learning curve, once you get well trained it's quite the beast of a tool. It took me about a month of training to get the modules down.

I used SAP as an end and part of the implementation team

Dec 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: The robustness in a manufacturing company is second to none.

It is fully integrated with all the critical modules.

The user community forum is extremely helpful.

Cons: It is not quite intuitive.

The help glossary can use some improvement.

It is not easy to identify relevant transaction codes.

A very complete product in all areas of almost any company.

Jan 11, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is a software that integrates with all areas of the company, is in constant evolution, the security part is super detailed,

Cons: The implementation is very complex, a lot of training is required, the certifications are expensive.

Overall: The productivity of many organizations was increased, and process times were reduced

As an HR Analyst, using SAP was phenomenal for its straightforwardness and capabilities.

Jan 11, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The structure employed in the PA and OM modules makes data storage straightforward. The native reporting tools are strong and versatile.

Cons: There is a lack of task-specific training literature, forcing a choice between learning through trial and error and taking broad courses on the topic.

Perfect product with right additional tools.

Mar 13, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Comments: Overall very simple to use. All the normal tools you need are there. If anything, there are a few too many tools - sometimes have to search a lot to find what i'm looking for. We use BPC as our Excel report tool. Key for journal entries, use third party tool GLSU.

Pros: Everything option you need is there.

Cons: Need 3rd party tools to make it complete.

SAP ERP for Enterprises

Feb 02, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Functionality, Value for Money

Cons: User Interface is not very intuitive

Overall: We use SAP ERP for our financials module at our organization and we are very happy with the functionality it provides. It is best suited for mid size organizations

Recommendations to other buyers: SAP Financials has been great tool for our Accounting and Control operations at our organization

Large software with features to match

Jun 27, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Encompasses entire operations landscape for a company, providing real time updates and information from customer interactions to company Financials.

Cons: Some processes within the software that are supposed to function identically show deviations from eachother

Once you learn the system, it is easy to use for AR

Jan 09, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Levels can be reached from several points. You can move from a credit release queue to the AR screen quickly.

Cons: Not many. Just takes time to learn the system. New users seem to struggle but given time, it becomes clear how easy the system is to use.

Very robust system for large businesses

Apr 11, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: It is probably the best ERP out there, with tons of options, functions, best practices and customizations for your business needs.

Cons: It is quite expensive, and the interface isn't particularly attractive. It also requires a lot of integration with really every aspect of your business to reach its full potential. It isn't really a filler or supplemental software, it kind of requires you to go all in.

Game Changer

Dec 06, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Intuitive, easy to use. Great reporting functions. Lockable modules to restrict user access.

Cons: Can be cost prohibitive to smaller companies and businesses.

Overall: SAP software is an absolute game changer in terms of running a medium to large corporation. ERP, CRM & Financial modules are fantastic

One awesome tool for running my company from end-to-end!

Jun 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Set-up was a breeze! It came with many pre-configured business processes that once I got used to the navigation, I was able to set-up all of my depts. in under 3 hours.

Cons: I already had a server in place for my 7 person equipment company. However if you don't have a server, you'r queries and objects will be SLOWWWW. ANd not so much a "con" but their customer support....well I'll leave it at that.

Overall: I was able to get all of my depts and clients loaded fairly quickly. Reporting from front to back was easy to set up and the I was able to get the right reports when needed to show the "health" of my business

SAP- Going from a DOS based system to SAP was very awesome

Sep 22, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: I liked the ease of navigation. It is nice to swap screens without loosing information

Cons: I do nit like that it wants you to update pricing every 6 months. A customer get's special pricing and I would like it to stay that way. I now owna small business and wish there was a more cost efficient version for a small number of users.

Recommendations to other buyers: If you need a software to keep background information for customers easily accessible, this is a great program. If you need to track serial or lot numbers, this is a great program. If you need to have licenses or regulatory items verified before sales, this is a great program. If you don't watch it, the pricing will change in 6 months. There may be a setting to change this time frame, but I did not see it

Capterra-loader

amazing gadget

Mar 30, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: amazing app for finance and accounting with modules that makes the work easier, faster and productive for everyone

Cons: expensive tools for new costumers, is not the first option in the market, it works just fine with some modules

A multi faceted software with an abundance of data points

Sep 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Drill down features are endless. You can find as much information about the data you are searching

Cons: The vastness of the user menu and the ability of not having a web based version. Currently have to login thru Citrix.

Unlike other programs, you always need someone to teach you. However the program is good.

Jul 21, 2018
4/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: While this program is not as intuitive as others, it has an excellent user manual. You can also make a significant number of transactions and, most importantly, you can recover records that have been deleted by mistake by another user.

Cons: It does not matter that you handle other accounting programs well, in this you need a person who teaches you step by step the commands that you must perform. You must have patience to obtain the desired results that undoubtedly exceed expectations.

SAP is easy to use.

Apr 06, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: SAP is easy to use. Like that we can save features. The quality of SAP is good. One downfall is when it goes down, it takes awhile to get reloaded. Like that we can program our own programs from the one that are built in.

Makes things harder than they need to be

May 31, 2018
2/5
Overall
2 / 5
Ease of Use
1 / 5
Features & Functionality
Likelihood to Recommend: 3.0/10 Not
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Pros: SAP does have a decent amount of functionality. Reports are extremely detailed with the ability to drill down to many levels of each transaction.

Cons: Not very user-friendly at all. Can be difficult to navigate and create custom reports. The interface just looks very outdated and did not live up to our expectations.

Done Your Job Accurately with Ease

Jul 21, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Overall performance is good. Its benefits are covering its cost. SWOT analysis gives the positive results.

Pros: Easy to Use & Implement. You can get accurate reports. You can monitor your investment projects for financial management purpose. Reliable for documentation & reporting.

Cons: Has many queues to get support. Training is much costly. Display is old dated. Complex interface, Setup & Operations. Slow in speed. Any one can change after submission.

Erp review sap

Apr 06, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Comments: Basic functionalities are never enough. You always have to put so much customization that cost increase dramatically

Recommendations to other buyers: Go see customers in that business before investing

Easy, Comfortable and Practical

Feb 08, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Can't complain about its usage. Tools are very easy to manage, transactions are very approachable and customer support could be better, but are dilligent to respond.

Review for SAP All in One

Sep 16, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Comments: Overall it is a very good and useful accounting solution. It can be very helpful in manufacturing and manufacturing management.

Pros: I really liked this SAP system. It was able to process a large amount of data through its cloud storage and I felt it very useful.

Cons: The learning curve may be a problem. It is not made for anyone and in can be pretty different and difficult if you never use an ERP like this before.

Excellent UI

Dec 12, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Excellent UI. Very easy to use. Also integration capability to other softwares is pretty good. Very user friendly.

Cons: They should also focus more on risks and controls. Performance should be improved. Also the search capabilities.

Not very user friendly

Jul 28, 2017
2/5
Overall
1 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: SAP offers powerful tools which offer lots of customization.

Reliable and stable system that supports almost every one of our business processes.

Cons: I don't know why SAP is so famous for it's ERP sytem. It sute got better, but it still has such a complicated user Interface. Many processes and workflows could be designed much better.

You have to put so much customization that costs increase dramatically.

Great program for a great company

Oct 07, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is very easy to use.

Cons: They do not give you access to everything for security purposes and you need to pay more money.

Overall: I love using this program. It is very easy to navigate through all the windows. Overall it is a good program.

15 years experience with this in two manufacturing companies

Sep 19, 2016
2/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1.5 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
Likely
Extremely
Likely

Pros: So widely deployed you can google it in even some of the more detailed areas.

Cons: Sap just stopped innovating. All their attempts just seem to be more superficial or just infrastructure (e.g. Net weaver or Hana) I suspect their installed base tied their hands to make any real changes but they have only now made a marginal effort for S4.

Recommendations to other buyers: Try to actually look at the product instead of just powerpoints or strategy slides.

SAP is Powerful but cumbersome to learn

Sep 15, 2016
4/5
Overall
2 / 5
Ease of Use
4.5 / 5
Features & Functionality
4.5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: SAP is a powerful piece of software. You get out of it what you put in to it. If you want detailed reporting then be prepared for detailed data entry.

Cons: SAP looks and feels like a piece of outdated software, although I believe that it is not. It is hard to navigate and unless you know all of the Transaction codes that you need to use.

Recommendations to other buyers: Remember that it is powerful even though it seems that it is not.

SAP Accounting is good tool to use for accounting for small scale as well as large scale enterprises

Jun 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: If you are using the pro version i mean you already configured the product with all its integration then this software is very useful. too many features

Cons: Some time speed cause problem in working. and costly product for small scale enterprises search feature can be improved.

Overall: Beneficial software to use for accounting & Book-keeping

A great all-inclusive product

Feb 27, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: This product made everything available at the click of a button using one program. It was a great tool to manage accounts while being linked to each transaction (with copies of invoices, etc.). Their program support is always very helpful.

Cons: Everything they did was a great help, and I had no complaints.

Recommendations to other buyers: Let SAP know what you need and they can make this product work for you and your business.

Good product after you get used to it.

Oct 05, 2017
4/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: More standard reports and features than you'll ever need. Drill down functions and shortcut keys also make navigating very time efficient.

Cons: Very difficult to use at first with shortcut keys. Not easily modified and custom reports require a programmer to create.

Useful and practical.

Aug 18, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: It allows the organization of the different billings easily. With the right induction it could become indispensable for the organization.

Cons: It is not made for everyone. At the moment, it can be complicated to use if you do not know in depth.

Excellent ERP Program SystemEasy to use

May 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Linking departments and offsite offices

Inventory for all offices available

Easy to use

Reconciles all products and uses

Cons: Blocking of services if one area is not complete

Overall: Having access to inventory at all office made my job when I was a buyer easy.

Invoice blocking for reconciliation help to avoid errors in vendor payments.

My SAP ERP Experience

Feb 20, 2015
4/5
Overall
3.5 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: SAP is fairly easy to learn and use. It meets my needs for getting my job done.

Cons: The user guides could be improved to make it easier to find out how to accomplish a certain task.

Recommendations to other buyers: Although I did not have any control over the implementation of the software, I would recommend it for manufacturing companies. It can be customized for the individual needs of the company.

Hard to install hard to use

Sep 20, 2016
3/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
2.5 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
Likely
Extremely
Likely

Pros: Not much. User experience has been bad and it takes longer to implement than advertised. Its been a bad experience all around.

Cons: No ease of use, customization is poor. Time to run transactions is slow.

Recommendations to other buyers: Ask for user testimonials in your specific space. We got user experience in other verticals and it did not translate well

S4HANA SAP Nightmare

Jun 13, 2017
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality

Comments: I cannot say enough about the horrible experiences this has brought upon our company. We are a worldwide company and had used the older SAP for years. Now upgraded, we have found that nothing is working. None of our inspection plans transferred over, no PM"s transferred over, shipping and receiving are having to find a "workaround" as well as every other department like purchasing and manufacturing. It's been a travesty.

Cons: This software was an upgrade to our regular SAP and it's been nothing but a nightmare for each and every department. Nothing works as it should. We are all crying including our customers. Its been very bad for business so far.

Good Business Tool

Nov 08, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Vast functionality and vast integration with other Biz App

Cons: Difficult to use

Overall: Great software that has vast integration with other business software.

Though, it's user friendly but its difficult to master and use.

Recommendations to other buyers: Find more ways to simplify it.

Capterra-loader

One of the greatest systems ever developed, best user interface, highly flexible in terms of customi

Apr 30, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The user friendly interface. And he fact that its in real time. Every information you need is in real time.

Cons: implementation took a longer time, based on disagreements among team members and customizing it to meet our needs took a long time too.

Overall: Time saving, Great effectiveness and efficiency, Friendly user interface, easily integrated with other systems.

SAP as outplant user

Nov 15, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Comments: I am using SAP for several of our customers to do transactions directly in their systems. SAP is relatively easy to learn and has a lot of features and options for customization. Each of our customers have a different way of processing the same type of transaction so for an outplant user it can end up being a lot to keep track off. There is a lot of traceability so finding and correcting issues is easy and takes minimal research.

Pros: Highly customizable, covers all areas of the company, many reporting options

Cons: Many steps to each transaction, will almost always need to be customized.

Not user friendly - too many steps to process transactions

Sep 06, 2017
3/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
2 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
Likely
Extremely
Likely

Pros: Easy to find employees familiar with the product product knowledge in the workforce. Proven track record of working in large companies

Cons: Too much training involved to use. Need to custimize software to use efficiently. Other softwares are more defined out of the box.

Using SAP for inputting orders was somehow difficult but as well helpful. It had constant updates.

Jun 26, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: I like SAP because it allow us to create orders, edit them, cancel them and review status of canceled or out of stock materials.

Cons: Some processes in SAP can be confusing due to the various tabs and options you have within. Also it can be very slow depending on how large the order is.

ITS GOOD ACCOUNTING SOFTWARE

Jun 29, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: SAP IS A VERY USEFUL AND RELIABLE ACCOUNTING SOFTWARE WHCIH IS HIGHLY RECOMANDABLE FOR ALL BIG FIRMS.

Cons: AS I SAID ITS GOOD SOFTWARE BUT THE ONLY DRAW BACK WHAT I FOUND WAS THAT ITS VERY MUCH PROTECTED AND ITS NOT THAT USER FRIENDLY LIKE TALLY

This ERP is excellent and helps with planning & forecasting.

Aug 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Excellent software to use in coordinating orders & inventory. It's nice to be able to track finances and helps with planning & forecasting. Being able to use the program for other departments. I like that it can be configured for daily tasks that is very efficient. It is very time saving and can help reduce costs.

Cons: Customization is a requirement to make shortcuts. It would be nice to have more tools from third party sites as you only have the basics. Having to pay for monthly maintenance and upkeep can damper the costs.

Overall: Easy to use. Helps with forecasting.

Great Product!

Jul 25, 2016
5/5
Overall
5 / 5
Ease of Use
4.5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love that the inventory is so easy to do now that we use SAP Business One - All in One. The system communicates with other warehouses who drop ships for us and it is just so convenient.

Cons: I couldn't say much negative about this software however the only thing I can think off to be improved is the training manuals.

Recommendations to other buyers: I recommend more learning to get familiar with all of the functions of the software to make it easier for yourself in the future.

It was a very hard working but user unfriendly system.

Sep 28, 2016
3/5
Overall
2.5 / 5
Ease of Use
3.5 / 5
Features & Functionality
2.5 / 5
Customer Support
2.5 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: It is a great product for manufacturers, for our distribution needs, I was not impressed

Cons: It is not very user friendly and the modifications take some time to get done.

Recommendations to other buyers: It is a great out of the box system, we switched from JD Edwards and had a team that could program the changes we needed.

SAP is great and meets my needs!

Sep 09, 2016
5/5
Overall
4 / 5
Ease of Use
4.5 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Whether I am performing a day-to-day task or utilizing the software to solve a complex problem, SAP meets my needs.

Cons: I have no dislikes when working with this program. Really a great software to have for my business.

Recommendations to other buyers: Before choosing a software, take a step back and look at the type of work you will be doing on a daily, weekly, monthly basis.

Concise and easy to use.

Jul 02, 2018
3/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Comments: This software has proven to be a ready solution to major data representation problems encountered by most industries.

Pros: The software provides proper documentation of all data in a systematic and ordered arrangement. It has an excellent means to develop an oversight into major industrial processes.

Cons: Navigating from one section or interface to another could prove to be complicated. Different sections may have different manner of approach regarding documentation.

Excellent! amazing how in one system you can integrate all company's functions

Dec 12, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: You can have visibility in all functions and transactions

Whatever the department is, you can extract information on various functions including finance, inventory management, purchase, manufacturing, sales on the finger tips.

Cons: The lack of flexibility it has creates a significant drwaback, though most of times business tasks need to be flexible and need to be served from an ERP in each and every time

SAP

Jul 10, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: I used it for expense reports. It was very easy to use and to approve. It was also easy to find past information.

Cons: The system is not very flexible from an accounting standpoint. You have to match your prices to theirs.

Complicated at first but easy as you use

Apr 27, 2015
4/5
Overall
4 / 5
Ease of Use
3 / 5
Customer Support

Comments: SAP ERP was a very complex system when I started to use it first. As I used it and learnt more about how the system works and different architectural details, it seemed more easy to use. Overall, we use it to basically create a sales order, delivery or purchase order to test our process in TMS system. ERP itself provides a lot of challenges of setting up an organization and integrating with another system is a challenge by itself. Once you set up the basic structure and integration starts working, its a smooth and easy system to use.

IT manager responsible for product

Feb 05, 2015
4/5
Overall
3 / 5
Ease of Use
4.5 / 5
Features & Functionality
3.5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: It allows a lot of flexibility because of the complexity of the setup. Revenues and costs can be tracked in many dimensions.

Cons: The complexity also takes quite a bit of setup, maintenance, and training.

Recommendations to other buyers: You need an integrated ERP system so that real P&L analysis is possible. SAP is one of the first that comes to the top. They are all complex and expensive, but take into account the skills you'll be able easily hire. Not all software has a large available pool of talent.

SAP Business One

Oct 13, 2016
4/5
Overall
1 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Comments: Very complex finance-accounting system. You can create various project and track the respective profitability as well as cost allocation.

Pros: Multi-functional. Wide selection of various modules.

Cons: Is not user friendly.

Sap Work

Oct 09, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Comments: i want to say thanks to Sap..Sap is very helpful software for big and small size of industry. thanks sap team.

Pros: accuracy.

Cons: User Interface.....Sap can Increase.

Recommendations to other buyers: If u want perfect command on your business Go with SAP.

Great in functionality, very bad in design and user experience

Jan 05, 2017
2/5
Overall
1 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
2 / 5
Value for Money

Comments: I have been in several companies that used SAP ERP and have even consulted a lot. SAP is a lot like building blocks, it can be customized to whatever companies want although with a lot of pain so functionality wise I think it is enterprise standard, but 0 points for user experience. Users these days in the consumer world are used to applications that are easy to use, friendly to operate, lets just say SAP has a long road ahead to get the application to that level

It's a great product!

Sep 28, 2016
4/5
Overall
3 / 5
Ease of Use
4.5 / 5
Features & Functionality
2.5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: It's ability to upgrade. There are several options to bolt on other versions and to use third party softwares with this product.

Cons: It doesn't work all that great with other Erps. On the chance that it does work, there are wife of few issues that come along with it.

Recommendations to other buyers: Be patient. It gets easier. Training is always overwhelming but day to day use definitely helps with that process.

SAP Exepriences - Multiple Versions Multiple Environments

May 16, 2015
4/5
Overall
3 / 5
Ease of Use
4 / 5
Customer Support

Comments: SAP Financials has become more streamlined, intuitive and less complex to use with end users in accounting departments over the years. It requires training and skills, and Best Practices with Standard SAP is still the way to go, non customized. The reality is, business do customize, create complexity, to service there business, then require technical skills and functional skills to support there respective environments. ECC6 has come along ways from 2.0.......during my career.

Sap-erp

Feb 19, 2017
4/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Comments: This tool make a big difference for management efficiency. The biggest issue is the ease of use and definity the lack of being intuitive.

Pros: Data sharing

Cons: Data entry

Recommendations to other buyers: The simplest the better

True ERP

Oct 06, 2016
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Comments: Finance module was user friendly, materials management module is clunky and better suited for manufacturing. Requires numerous non value add steps and frustrates stakeholders as is time consuming.

SAP ERP FICO; SAP BI (BW/BEx; BOBJ BI/EIM); SAP EPM (BPC)

May 19, 2015
5/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: One of the four mega-vendors, SAP has solution offerings for nearly every industry and business process area. With their continued innovation for the cloud era, your organization may potentially benefit. Don't use SAP if you are not willing to shell out for the 3rd party applications and integrations that improve the success of meeting your organization's business technology needs - just the SAP portfolio alone won't cut it in most cases.

Capterra-loader

Excellent user interface

Nov 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The user interface looks good..coupled with its ease of use makes it a no brainer- I'd recommend to anyone!

Still the best

Feb 01, 2017
5/5
Overall
1 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: They thought of everything

Cons: Implementation cost

Overall: Been working with this since 1997. It hasn't been cool for a long time but all those companies can't be wrong. No ERP solution comes close. If you're prepared to bend your company to the software, it'll run the show. But you know that already, cos there's nobody left to buy it who doesn't already have it.

Great platform to manage event tickets and attendees

Jul 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: We use SAP Event Ticketing to manage issued tickets to our employees and clients during our marketing events. Attendees are able to rsvp and confirm their extra guests, which assists us to estimate and budget for the number of people to expect

Cons: SAP Event Ticketing has been an effective in helping us manage our events. The costs can however be prohibitive for a small organization

Overall: Great platform to manage event tickets!

Integrating SAP into our organization

Oct 27, 2016
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Comments: We currently use a number of in-house developed and off the shelf products to manage our various businesses. Although we are using SAP for a small portion of our business we have taken a large step in trying to make SAP our primary system. This is our 2nd attempt to implement SAP and the reason why we are once again proceeding with this is to streamline our accounting practices and reduce the number of accounting systems we currently use. A more comprehensive review can be provided after our implementation is completed.

Pros: Multiple modules provided with the base package. Acquire one system get all the integrated systems you need.

Cons: We have been waiting a long time to upgrade to new SAP version but typical to software applications this has taken an extremely long time. We have now been advised that that the new version of software is avail for uploading.

Recommendations to other buyers: It takes time to implement - doesn't happen over night.

SAP is over rated beside extremely weak in accounting functions

Oct 04, 2015
3/5
Overall
3.5 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
Likelihood to Recommend: 2.0/10 Not
Likely
Extremely
Likely

Pros: ERP functionality is easy process and covered all aspects of the process

Cons: Extremely weak taxes and accounting functionality Seprate model and different supplier for payroll Many bugs in printing Limited number of letters for items descriptions Limited to no warranty functionality Customer service and support is poor Limited control over the purchased licences.

Recommendations to other buyers: Do not listen to anyone sales people. They claim many things that is not true. Read and talk to more than five of their customers in similar industry.

Excellent tool to manage the business

May 11, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Robi Axiata Ltd. implemented SAP in 2006 with lot of challenges at its initial stages. Later employees started using it and Management were able to see the whole company picture (in terms of financial info) accurately within a click. In 2011 technical version ugradation was done along with a CBI (Continuous Business Improvement) study and lot of new features added.

Best Integrated ERP Suite

May 26, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Integration is often misunderstood. Having all the information available in real time immediately after inputting a transaction is key to understanding the current status of the business. This, on the other end, impose serious requirements in making sure the information entered does not includes any errors. The main challenge of integration is communication.

Outdated but necessary

May 27, 2015
3/5
Overall
2 / 5
Ease of Use
3 / 5
Customer Support

Comments: Not user friendly, but an extremely powerful tool that when utilized properly and to it's fullest extent, can lead to cost savings and more effective analysis. There's so many different modules that span across different business core functions, but a larger data volume could mean slower queries. Also too much personalization can do more harm than good.

Its very useful, especially when planning at an aggregrate level.

May 19, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Every day i learnt another feature which made my daily job so much easier. Having all the info in real time from different centers and countries really help. Having the option to audit transactions is great!! It allows you to validate data anytime and assure better output for planning processes. After I started using it, i just cant work without it.

Great product, improving user interface

May 26, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: SAP's financial and HCM modules are powerful tools that allow lots of customization. The user interface, however, has often left a lot to be desired. SAP is using Fiori to bridge that gap but it will take quite a bit of time to reach the place of other software companies born in the digital age. Nonetheless, no real substantive complaints!

Professional solution for an Enterprise level organization

Jan 13, 2017
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Comments: This product is a leading option for any organization that needs to control processes and streamline workflow; great platform for your customer driven solutions.

Pros: It's all in one provision, there aren't any other software solutions as expensive and defined as SAP Business ERP

Cons: It can be cumbersome until sufficient experience and training is provided for a user

Recommendations to other buyers: Walk into this one slowly with much consultation from others who have suitable field experience

Producing payroll for employees, and tracking employee performance.

May 07, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: As for pros, I really like the many customization options and the automation. SAP ERP provides real time reports, and they are available immediately. In addition, all the information is able to viewed by any employee at multiple sites. The cons would be the fact that the installation process is quite lengthy and time consuming.

SAP SRM Functional Consultant for over 3 year

May 21, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pros: New portal of SAP SRM is very user friendly. The deployment is fast. Easy to customize. Many configuration can be done as per the need of the business.Industry based solution.

Cons: When using ERP for the new user its difficult to understand the design.

SAP ABAP

May 20, 2015
4/5
Overall
2 / 5
Ease of Use
2 / 5
Customer Support

Comments: Great software to ensure industry standards, very hard to customize to unique business processes and it is never a one size fits all. However if done correctly this software is invaluable to any organization who is looking to be at the top of their market.

Great value

May 09, 2015
5/5
Overall
4 / 5
Ease of Use
3 / 5
Customer Support

Comments: Found Sap Erp to be of great value ,found it to be of great flexibility and very good use overall .

I would be slightly disappointed with the overall tech support side of things ,very slow in answering a query.

I would use this software again

Sap ibp map!

Apr 03, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
2 / 5
Value for Money

Comments: It is hard to use or know all the capabilities of our system! We try to have information from one report go to another and it will not share all data. So we need to have all information available to all pages

Sap ibp map!

Apr 03, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
2 / 5
Value for Money

Comments: It is hard to use or know all the capabilities of our system! We try to have information from one report go to another and it will not share all data. So we need to have all information available to all pages

Experience in both Contract Administrator and Purchasing Coordinator modules

Apr 29, 2015
4/5
Overall
3 / 5
Ease of Use
3 / 5
Customer Support

Comments: Covers a wide variety of industries, and areas, at times there are too many options, transactions, icons, and ways to do the same thing. It's a good software but at times difficult to use, and not as flexible as other less known ERP solutions.

SAP great product, great service

Apr 24, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: SAP is a fantastic complete software system that integrates all functions of the company. SAP has ease of function and use, capable of handling supply chain, customer service, operation control, sales analysis and financial reporting.

Best Enterprise Resource Planning Software

Feb 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Comments: SAP brings seamless integration among the various business processes in procurement, manufacturing, sales and financials.

It also has technical capabilities to integrate with external systems like web.

Very Powerful Tool

Dec 05, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: SAP does some incredible things. It can be overwhelming at times its capabilities, but it is very powerful. We manage everything at our work through SAP and without it, we would literally not function.

SAP ERP

May 06, 2015
4/5
Overall
3 / 5
Ease of Use
4 / 5
Customer Support

Comments: SAP is great in helping the accounting department accomplish more tasks accurately with less research. It also keeps track of the last person who used a particular document, which assists with accountability and error reduction.

Great software, very professional

Oct 25, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: They have all the functions we need, and flexible to customize based on our demand. Their consulting team is professional. The training classes are very helpful to users.

Cons: The consulting service is very pricey. They charge users every year. I hope they can offer discounts for loyal customers.

Capterra-loader

Great for Large businesses.

Feb 02, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: SAP has loads of features and resources that can help a large business. There are so many resources and tutorials that can also help to make the integration more seamless. It is a user-friendly software.

Cons: I think that its interface is very clunky. It took me quite a while to figure things out and get things right with SAP.

SAP The processes you run have to be changed. Or this will not give you the results exoected

Apr 05, 2017
4/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Quick to enter

Overall: System changes went from days to a year +

SAP charge too much for support which is only on core code not amended code

Users performance not improved as expected

Among the best ERPs

Nov 06, 2016
4/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Value for Money

Comments: One of the best, no doubt, however I do believe the user interface is outdated and it's not a very easy to use solution. Nonetheless, the functionality it holds is impeccable.