--- title: "Jezzam Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Jezzam Software - reviews, pricing plans, popular comparisons to other Scheduling products and more." source_url: "https://www.capterra.com/p/170092/Jezzam/" page_type: "product" language: "en" --- # Jezzam Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 31, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Jezzam ## What is Jezzam? Jezzam is flexible, configurable online booking software designed for businesses that need more control than standard booking systems allow. Set up bookings to match how your business actually works - whether you’re managing appointments, classes or resources. Customise booking forms, automate emails, capture the information you need and tailor workflows around your process, not the other way around. Jezzam supports everything from straightforward bookings to more complex requirements, including repeat bookings, combination scheduling, customisable customer data, full time zone support and detailed control over availability, durations and booking rules. With all features included in one straightforward monthly plan, you can run bookings your way without relying on multiple tools or unlocking functionality through higher tiers. ## What is Jezzam used for? [Club Management](https://www.capterra.com/club-management-software/)[Dance Studio](https://www.capterra.com/dance-studio-software/)[Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/) Top alternative Featured Overall rating Based on 27 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price £10 Other, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Jezzam?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.jezzam.com&name=Jezzam) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Jezzam 4.9 (27) VS. [4.6 (748)](https://www.capterra.com/p/93349/Jackrabbit-Dance/reviews/) Starting Price £10 Other, Per Month Starting Price $49 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (27) Ease Of Use 4.2 (748) Value For Money 4.9 (25) Value For Money 4.5 (593) Customer Service 4.9 (26) Customer Service 4.7 (674) ## Jezzam alternatives [4.7 (3,647)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting price $23.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.8 (17)](https://www.capterra.com/p/231920/anny/#reviews) Starting price $5.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars Highest Rated [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) [4.8 (5,754)](https://www.capterra.com/p/191978/Acuity-Scheduling/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [WellnessLiving](https://www.capterra.com/p/145039/WellnessLiving/) [4.4 (612)](https://www.capterra.com/p/145039/WellnessLiving/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars ## FAQs about Jezzam Overview ### Which roles and teams benefit most from Jezzam? Jezzam is most used by directors, owners, administrators, and office support teams that manage appointments, bookings, and customer communications. Service professionals such as barbers, coaches, nutritionists, and videographers use it to schedule clients, while club and community administrators rely on it to organize members, events, and day-to-day operations. Answer based on 27 reviews Overview ### What company size and specific industries is Jezzam built for? Jezzam is designed for small to mid-sized businesses that manage appointments, classes, courses, events, and bookable resources. It suits service-based organizations, training providers, and event-focused businesses that need scheduling tools for both simple and more complex booking requirements. Talk to an expert ### More questions? Ask our experts Features and Usability ### What are the key features of Jezzam? Jezzam offers appointment scheduling, online booking, calendar management, and automated scheduling for classes, events, and activities. It also includes booking management, availability management, reminders and notifications, online payments, client and member portals, reporting and analytics, and access controls/permissions for managing staff, rooms, and resources. Pricing ### How much does it cost and what fees or limitations are included? Jezzam starts at £10.0 per month for the Standard Pro Plan, a simple monthly option for online scheduling and booking. A free trial is available. Reviewer feedback calls the pricing attractive, low monthly cost, and fair monthly add-on fees, with no setup fees or contract limits stated. Answer based on 4 reviews Integrations ### Which third-party tools and platforms does Jezzam integrate with? Jezzam integrates with 10 third-party tools and platforms for payments and scheduling, including Adyen, Global Payments Suite, PayPal, PayPal Enterprise Payments, Stripe, Worldpay for Enterprise, authorize.net, Google Calendar, Microsoft Outlook, and iCalendar. Answer based on 2 reviews Getting Started and Support ### What training and onboarding options does Jezzam offer? Jezzam provides in person training, live online sessions, webinars, documentation, and videos. In person and live online options support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos provide visual self-paced guidance for teams getting started. Getting Started and Support ### What customer support options does Jezzam offer? Jezzam provides Email/Help Desk, FAQ/Forum, Knowledge Base, and Chat support. Users describe the support team as responsive and helpful when questions come up or issues need fixing, and the chat is often noted as useful for getting guidance and solving problems quickly. Answer based on 2 reviews Ease of use ### Is Jezzam easy to use for admins and customers? Jezzam makes booking and setup easy for both admins and customers, with a clear interface and simple workflows. Small businesses, clubs, and charities often describe the booking process as intuitive on desktop and mobile, though some teams need a short adjustment period when learning services, resources, or changing existing bookings. Answer based on 13 reviews ## Features AI summary Based on 16,719 Scheduling reviews Capterra data shows that buyers of scheduling software rank the following features as their top priorities: - **Real-time Scheduling** (**52%** of reviewers rated this feature as critical) - **Booking Management** (**56%**) - **Calendar Management** (**53%**) Jezzam supports all three features that reviewers rate most highly: **Real-time Scheduling**, **Booking Management**, and **Calendar Management**. Together, these capabilities help businesses keep appointment availability current, manage bookings accurately, and maintain organized calendars, allowing teams to reduce scheduling conflicts and handle day-to-day operations more efficiently. Booking Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create, update, and manage bookings, itineraries, and reservations Online Booking 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Calendar Management 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Access Controls/Permissions 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Attendance Tracking 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track the attendance of specific individuals or groups Automated Scheduling 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Automatically create schedules based on business needs or employee availability and qualifications Jezzam 102 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activities Booking: Allows businesses to offer customers reservations for a variety of activities. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Address Book: Stored list of contacts and groups - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendance Tracking: Track the attendance of specific individuals or groups - Attendee Management: Process of managing, tracking, and communicating with individuals who are registered to attend an event - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Availability Indicator: Indication whether a resource is available or protected from allocation - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Calendar/Reminder System: Notifications/alerts for upcoming events or tasks - Class Management: Create and schedule group classes, recurring appointments, and private sessions, etc. - Class Scheduling: Schedule in-person or online classes - Client Database: Electronic storage of stakeholder contact information - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Client Profiles: Record client information and feedback - Color Codes/Icons: A way to visually represent data where different categories of items are marked with different colors - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Consent Management: Manage user consent requests and documents - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Accounts: Record customer information, purchase history, and other notes - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Driver Scheduling: Plan availability and assign specific time slots for driving appointments or training lessons. - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Reminders: Reminders sent via email - Email Templates: Pre-made examples and templates for emails - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Scheduling: Assign working shifts or tasks to employees based on their availability - Event Calendar: A list of events with their respective dates - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Scheduling: Plan an event's time and location - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - Faculty/Staff Management: Track and manage staff profiles, recruitment, schedules, productivity, career development and performance - For Barbershops: Specific use for barbershops - For Music Schools: Software to be used by music institutions - For Yoga/Pilates Studios: Designed for yoga and pilates studios - Forms Management: Store, manage and track all forms in a centralized location - Group Scheduling: Automatically find mutually available meeting time slots across multiple calendars - Historical Reporting: Information, data and reports that are being tracked over time - Instructor Management: Manage the instructor/teacher's schedule, tasks, responsibilities - Member Accounts: Accounts held by members of an organization - Member Portal: Online gateway through which members can access/update personal information - Mobile Access: Access software remotely via mobile devices - Multi-Location: Manage and support multiple locations - Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service - No-Show Tracking: Track and monitor patient no-show rates - Online Booking: Book meetings and appointments through a website or digital platform - Online Payments: Accept and process online payment transactions - Online Registration: Real-time registration over the web - Parent/Student Portal: Online gateway through which parents and students can view material and communicate with teachers - Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc. - Patient Questionnaires: Allows medical providers to conduct surveys with their patients remotely to gauge a patient's health. - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Payment Processing: Accept, record, and reconcile financial transactions - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-time Scheduling: Based on availability, instantly confirm or deny a request when a new booking is made - Real-Time Updates: Receive system updates as soon as any changes are made - Recurring Appointments: Schedule repeating appointments based on a duration of time - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Rescheduling: Manage the rescheduling of appointments - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects - Resource Scheduling: Allocate and manage resources, such as employees, equipment, facilities, and other assets - Room Availability Schedule: A calendar that shows when rooms are occupied and available - Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held - Room Scheduling: Reserving a room for meeting in an office or co-working space - Scheduling: Plan availability and assign specific time slots for tasks and resources - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Staff Management: Schedule shifts for staff/employees, track hours worked, and manage staff payroll - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Usage Tracking/Analytics: Track and interpret metrics on the usage of company resources - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Visitor Management: Allow organizations to streamline the check-in process for visitors. --- Get Advice We can help you find the software with the features you need. Features 4.7 (27) 4.7 Based on 27 reviews ## Pricing Value for money 4.9 (25) Free Trial [View pricing plan details](https://www.capterra.com/p/170092/Jezzam/pricing/) Standard Pro Plan £10.00 Other,Per Month It includes: - all Value for money 4.9 (25) 4.9 Based on 25 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ authorize.net](https://www.capterra.com/p/221412/authorizenet/)[ PayPal Enterprise Payments](https://www.capterra.com/p/213069/Braintree/)[ Adyen](https://www.capterra.com/p/165680/Adyen/)[ Worldpay for Enterprise](https://www.capterra.com/p/165694/Virtual-Terminal/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (26) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (26) 4.9 Based on 26 reviews ## User reviews Overall rating 4.9 Based on 27 reviews Filter by rating 5(24) 4(3) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent CG Chris G. Customer relations manager Mental Health Care ### "HIGHLY RECOMMENED " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 22, 2024 Fantastic, congratulation's on a superby product Pros Easy to use, great customer experience, and support Cons Nothing! The product is fantastic with nothing to improve upon Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor December 23, 2024 Hi Chris, thank you so much for your kind words and for taking the time to leave this review! We're thrilled to hear that you've had such a positive experience with Jezzam. We're always striving to provide the best possible service, and it's wonderful to hear that our efforts are paying off. We appreciate your support and your recommendation - it truly means a lot to us. If there's anything we can do to continue improving your experience, don't hesitate to get in touch. SB Stefan B. admin Civic & Social Organization ### "Easy to use, all around amazing app" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 18, 2024 It’s a great tool we’ve been using at out club for years now. Easy to use, schedule and monitor Pros Ease of use, running a session with limited bookings has never been easier Cons Mobile experience is a bit off, if you login from mobile it could be better Alternatives considered [Calendly](https://www.capterra.com/p/148036/Calendly/) Reasons for choosing Jezzam Looked easier to set up and it fitted better to our needs Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor December 19, 2024 Hi Stefan, thanks so much for sharing your feedback! We're delighted to hear that Jezzam has been a great fit for your sports club and that its ease of use has helped with managing sessions. Admins can of course log in and use Jezzam's full functionality on mobile devices, and the booking process for your players is incredibly streamlined, with bookers making their bookings using Jezzam in under 2 minutes on average. However, we really appreciate your feedback about the mobile experience. If you have any specific requests, please do get in touch – we're always looking to improve, and we'd be very happy to look into these. Many thanks again! AG Anne G. Director Health, Wellness and Fitness ### "Five stars for Jezzam!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 10, 2024 I’ve tried a number of different class booking services over the years. So far, Jezzam has supplied me with a wonderful, cost effective service for my clients. Pros \- Intuitive set up - Very reasonable price - Great integration with my website and social media - Wonderful and prompt customer service (above and beyond). Cons There’s nothing I don’t like. I will be even more stoked when Jezzam introduce the ability to book more than one customer per paid booking. As a ballroom dance studio with an emphasis on social/beginner classes aimed mostly at couples, that will help simplify my admin calendar and save time for both myself and my clients. I got around this by adding a couples and a singles offering to the admin timetable, so it’s not a biggie, but simpler would be better! Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) too expensive. didn’t need so many bells and whistles. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor December 16, 2024 Hi Anne Thank you so much for your fantastic review and five stars! We're thrilled to hear that Jezzam has been a cost-effective solution for you and your clients. It's great to know the setup and integrations have worked well for you, and that our support team has been speedy — it’s always a pleasure talking with you! 😊 Really appreciate your feedback about booking more than one person per paid booking. We're excited to let you know that we're actively working on an amazing multibooking/booking basket feature as we speak! As you'd expect from Jezzam, it's going to be both really intuitive and incredibly flexible. Your customers are going to love it! In the meantime, we're so glad Jezzam's flexibility is working for you, but stay tuned — we can’t wait to share this enhancement with you soon! Thank you again for choosing Jezzam and for sharing your experience. We're always here if you need anything! AN Amber Nicole D. owner E-Learning ### "Outstanding customer service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 4, 2021 We are a boutique online music lessons school and were searching for a new online scheduling software. Jezzam was among the final three and we loved so many things about it. In the end, we went a different direction, but think that Jezzam is a great option for a lot of different scenarios. Pros Pros: ease of set up, ease of use, amazing customer service Cons Cons: didn't love the customer log-in experience, we needed the ability to use credits in selling packages of classes, we wanted a bit more customization options Reasons for choosing Jezzam SuperSaas is what we had been using for years, and we were looking to see if there was something a bit easier to use that would offer more studio management options as well. In the end, we found it fit our business model best to stay with SuperSaas. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 26, 2021 Hi Amber, many thanks for trialing Jezzam and for your review. It was a pleasure assisting you through the trial. Thanks for your feedback around the log-in experience. We have reviewed that and although we haven't had any feedback in that area from other customers, based on your comment, we did agree that some improvements could be made. The "New" button which was the possible cause for your students has now been replace with a "Book now" button - making the user experience much cleaner and simpler. Jezzam is an incredibly flexible solution, used by a broad range of customers and we continue to add features and enhance it based on customer feedback. Thank you again for your feedback which we really value. If you ever need any further information, please don't hesitate to get in touch. LP Lucy P. Administrator Hospital & Health Care ### "Shinfield Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 11, 2020 Jezzam suits our business needs and anything that is required to be added on or disabled can always be done efficiently and quickly with the help of support. Pros Features are great and the system is very easy to use. Positive reaction from our relatives booking slots. Integration process was brilliant. Cons Nothing could be improved in my opinion. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor November 17, 2020 Hi Lucy. Thanks very much for your review. It's great you find Jezzam so easy to use and importantly that relatives of your residents have had a positive experience making bookings to visit your residents. It also good to hear that you've found Jezzam easy to integrate into your processes. As always, if there's anything we can help with, please get in touch. Thanks again! AN Anonymous User IT Engineer Financial Services ### "Scheduling tool for everyone" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 6, 2020 Overall it is my go to product if I'd like to setup a booking page. Pros A great product build & supported by a nice bunch. Had set it up on several occasions and it was all smooth sail. Support was very helpful and quick to response. Cons There isn't much to ask for. There are a lot of other products on the market and this might not be everyone's cup of tea. I've enjoyed it so far! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 7, 2020 Hi Many thanks for the great review. Glad you've found it useful and have been able to put it to different uses. Thanks again. SC Steve C. Director Music ### "Complexity made Simple" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 3, 2020 Jezzam has had a major positive impact on our business. In lessons, it has provided a unique offering for students and streamlined and made out working practices more efficient. From a retail point of view, it has allowed us to adapt at lightning speed and to be able to safely restart our physical shop after a long and damaging hiatus. Pros Jezzam have managed to do what many other software companies fail...to solve a very complex problem with a very simple solution that is easy to use, intuitive, and, importantly, designed with the user firmly in mind. Jezzam has enabled our students to take control of their bookings - allowing them to book and pay for lessons directly online. No more waiting lists or lots of phone calls back and forth! Our teachers are updated automatically through emails and calendar sync which provides real-time accurate information. Our retail side of the business have had to quickly move to an appointment based approach due to COVID19. Jezzam was the natural choice and, within 5 minutes, we were able to implement appointments for click and collect, shop visits, instrument repair requests as well as using for track and trace. Cons The team at Jezzam are constantly developing and evolving the software, releasing new features and enhancements. They are very open to new suggestions for features and extra development points and spend time to understand exactly what and why that feature needs to be considered. it is refreshing to work with an organisation that want to engage with their users to learn how Jezzam is being used and how it can be developed further. Switched from [Timely](https://www.capterra.com/p/131584/Timely/) Jezzam offered by far and away a better product with enhanced features along with level of customer service and an interest in our business. Alternatives considered [Pike13](https://www.capterra.com/p/225933/Pike13/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 11, 2020 Hi Steve. Thank you for the amazing review! It's fantastic how Hogan Music have been able to use Jezzam to help with so many aspects of the business - from online lessons, face-to-face tuition, retail consultancy appointment and click & collect. We're really glad Jezzam was able to help you rapidly implement a COVID19 solution too. It's certainly been a pleasure working with you to understand your business and great to get all the suggestions for enhancing Jezzam. We look forward to that continuing. Thanks again and as always, let us know if we can help with anything. SH Sue H. Assistant Secretary (volunteer position) Sports ### "Our experience with Jezzam" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 30, 2020 Jezzam has been first class. It has done exactly what we wanted. We were helped by the Management to a tremendous extent when we inquired and then set up the system. When we needed to change the programme due to a change in our circumstances, they were always available to help, show and support us. The system is brilliant even though we do not use it to the full but we feel that the real strength of Jezzam is the personal interest taken by the Management to ensure their customers are satisfied and supported. They are exceptional. Pros The software provided a booking system that we could immediately use instead of our previous, paper based system. Once members had given us an email address, we could get them in as customers within seconds. (We have now got an on line membership database so our playing members could be invited on block to become customers. That would save loads of time) It was easy for our members to log in and book spaces. Those few members who did not have means to access Jezzam were able to book through another member or via an administrator. . We have been able to adapt our booking from a class based booking on our outdoor greens to an event based system indoors and so have been easily able to control the number of people entering the club at once (Covid). It is extremely easy for sessions to be made unavailable for maintenance, leagues or matches and once a full programme of fixtures returns, we are sure that our fixtures secretary will find it incredibly useful. Within settings, the booking rules can be altered to suit and changes can be made incredibly easily. There are many “help” features to refer to but also the support chat is invaluable. Management arranged Zoom meetings very quickly to help with a problem that I could not solve. They show me how to use the system better. It has many advanced features that we have not used. We do not use the Jezzam software to anywhere near its potential but we can appreciate its possibilities for a bigger organisation Cons The ‘help’ section is large but it starts assuming that you can do the basics. eg. I wanted to send an adapted simple email to a customer - I customised the message but then could not work out how to send that message to customers without copying and paste. I feel the help section assumes a basic knowledge but is would be better to start the instructions right at the beginning - How to send a simple custom email. Assume we are all new and unsure; the more capable users can miss out the easy first steps. Reasons for choosing Jezzam We chose Jezzam on recommendation from Bowls England - the governing body for Lawn Bowls. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 11, 2020 Hi Sue. Many thanks for the great review. We're really pleased that Jezzam has been a success for Madeira Bowling Club. COVID-19 has been challenging for sports clubs and we're really pleased Jezzam has been able to help out. It's great to hear that your members have found Jezzam easy to use. Thanks for your comments about our knowledge base. We do have some "getting started" video that cover the basics and we're continually updating our help guides with more articles. Your point is well made however and we'll aim to continue out work to improve the knowledge base. Thanks again and if you need any further assistance please let us know. JW Jane W. Administrator Hospital & Health Care ### "New user to Jezzam" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 September 30, 2020 Pros Very easy to use and understand. Clear calander. Cons Hard to comment on this at present, as I am so new to the software. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 1, 2020 Hi Jane. Many thanks for the review. It's good the hear that even as a new user you're finding Jezzam simple and easy to use. If you do need any assistance, just get in touch via the in app help section. Thanks again. MB Michael B. Director Retail ### "Easy to use" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 September 29, 2020 Excellent Pros Easy to use, friendly team, team very adaptable with suggestions. My customers like it also. Cons Nothing springs to mind. Very happy thus far. Switched from [Timely](https://www.capterra.com/p/142756/Timely/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 1, 2020 Hi Mike. Thanks for your review. Glad to hear that you're happy with Jezzam and that your customers like using it too. As always, if there's anything we can help with, please get in touch. [View all Reviews](https://www.capterra.com/p/170092/Jezzam/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Jackrabbit Dance vs Jezzam](https://www.capterra.com/compare/93349-170092/Jackrabbit-Dance-vs-Jezzam)