# MySchoolFees Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is MySchoolFees the right School Accounting solution for you? Explore 9 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/170101/MySchoolFees/reviews

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MySchoolFees

4.9 (9)

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Last updated March 13th, 2026

# Reviews of MySchoolFees

Ease of use

4.6

Customer Service

4.9

## Showing most helpful reviews

Showing 1-9 of 9 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SA

Shanna A.  
Finance Secretary  
Education Management  
Used the software for: 2+ years

### "Great customer support"

November 3, 2022

5.0

Great!

Pros

I love your customer support! Everyone who helps is good to go above and beyond to make sure my concerns are solved.

Cons

Trying to search the online tutorials for specific help.

Review Source

Response from TES Software

November 11, 2022

Thank you for your review, Shanna. We are glad you find our customer support helpful! We do try to go above and beyond to help our clients solve their concerns. Thank you for your input on the online tutorials. Let us know if you need any tips on searching for specific topics in our Help Desk. We appreciate our customers and want to continue to improve our products, client resources, and services.

JO

Jennifer O.  
Secretary/Bookkeeper  
Education Management  
Used the software for: 2+ years

### "Awesome Support"

November 12, 2019

5.0

It has been a great tool to help eliminate hand receipting so much money.

Pros

The support received from My School Fees is phenomenal. I always hear back from them immediately via email and usually within 1/2 hour to one hour via phone. They are very knowledgeable and always very willing to help.

Cons

I don't really have any cons. All of my problems have been resolved easily and within a very timely manner.

Review Source

Response from TES Software

November 18, 2019

Thank you, Jennifer. We appreciate your feedback. We strive to provide excellent support for our clients. We're glad you are benefiting from our school-designed products!

gC

glenda C.  
Bookkeeper  
Education Management  
Used the software for: 6-12 months

### "it is a great product once you understand how to use it."

April 20, 2018

5.0

not having to count funds all day.

Pros

I like the ease of having parents pay online. Less cash money coming through my office. I like having the customer support and how they are always willing they are to help you understand what your issues are.

Cons

That it doesn't hit my bank as soon I deposit it. It takes two or three days before I see the deposits in my back and it makes closing at the end of the month.

Review Source

Response from TES Software

November 1, 2021

Thank you, Glenda. We appreciate your input. You're right; less money at the school frees up your time to do other things! We appreciate you sharing your experience with others.

DW

Donna W.  
Bookkeeper  
Primary/Secondary Education  
Used the software for: 2+ years

### "I would not want to work with or choose any other software!"

April 20, 2018

5.0

There is no question as to weather an item is paid for. Our school encourages students to pay for their fees and certain items on line. If there is ever a question as to if payment was made there is easy access to verify.

Pros

The easy access for our parents/students to pay on-line for fees or items and it makes for less in the way of money being lost or items being paid incorrectly. Customer support is the BEST. Always available and very helpful with any issues I ran into.

Cons

I can not think of any cons to list regarding the software. I am please with the site and the options.

Review Source

Response from TES Software

November 1, 2021

Thank you, Donna. We appreciate your feedback. Our goal is to help our schools and their parents' payment process to be as easy as possible.

LO

Lori O.  
Financial Secretary  
  
Used the software for: 1-2 years

### "I've been using my school fees for over 1 1/2 and it is a great program."

March 27, 2018

5.0

More time to get things done since I am the only financial secretary in our office.

Pros

It has been great to have our parents and students be able to pay on-line. It has decreased the amount of foot traffic in our office and registration was a breeze. Every time I have a problem it gets taken care of right away. I love this program. It has made my job so much easier and saves me a lot of time.

Cons

The only complaint I have is that sometimes my AR items gets paid on My School Fees but it doesn't show up in my accounting as being paid so I have to do a credit memo.

Review Source

Response from TES Software

November 1, 2021

Thank you for your review, Lori. We're so glad your parents and student enjoy paying online with MySchoolFees.com. We strive to save everyone's time. We appreciate your input on AR payments. We have worked to improve this process since your review was posted.

TC

Theresa C.  
Finance Secretary  
  
Used the software for: 2+ years

### "They are always a phone call away!"

April 24, 2018

4.0

Pros

How everything is linked together. It's very easy to look up information example looking up a students account

Cons

Very difficult to export reports from. If a teacher would like to see a break down of their account, its very difficult.

Review Source

Response from TES Software

March 31, 2021

Hello, Theresa. Thank you for your feedback. I would love to show you how to export reports for teachers and exclude information the teacher does not need. Thanks again for this important input!

KA

Kerry A.  
Financial Secretary  
  
Used the software for: 2+ years

### "This software has made my job so much easier!"

March 27, 2018

5.0

Pros

TES is so user friendly! It keeps my accounting for our high school very accurate. Tech support is amazing.

Cons

I honestly cannot think of a con! If I need help I get it, so I really don't have anything negative to add!

Review Source

Response from TES Software

November 1, 2021

Thank you, Kerry. We're so glad MySchoolFees has made your job easier1 that's our goal! If you have an improvement idea, please let us know.

JO

Jennifer O.  
Secretary/Bookkeeper  
Education Management  
Used the software for: 1-2 years

### "Once everything was set up I have moved right along operating the system."

April 20, 2018

5.0

I don't have as much money to receipt.

Pros

It's easy to use and the support is phenomenal. They are always quick to respond and help you work through an issue.

Cons

There really hasn't been anything that I just don't like about the software. It has been easy to use and the support is phenomenal.

Review Source

Response from TES Software

November 1, 2021

Thank you for your input, Jennifer. We are glad you are happy with our product and are always here to help.

KZ

Kristeene Z.  
secretary  
  
Used the software for: 6-12 months

### "Customer service is excellent"

April 20, 2018

5.0

Pros

Logical program that is very user friendly and well thought out. The most beneficial thing is the customer services.

Cons

extra steps are a bit cumbersome. but necessary for the paper trail and that is good. I feel the SYSTEM IS USER FRIENDLY.

Review Source

Response from TES Software

November 1, 2021

Thank you, Kristeene. We value your feedback and are so glad you appreciate our customer service. We are so thankful for our awesome school staff! We will continue to strive for the most excellent compliant system imaginable.

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