--- title: "OpenText Knowledge Discovery Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about OpenText Knowledge Discovery Software - reviews, pricing plans, popular comparisons to other Business Intelligence products and more." source_url: "https://www.capterra.com/p/170109/IDOL/" page_type: "product" language: "en" --- # OpenText Knowledge Discovery Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) OpenText Knowledge Discovery ## What is OpenText Knowledge Discovery? Enterprise grade analytics solution that searches and compares data patterns through any types of website, file, or enterprise systems. ## What is OpenText Knowledge Discovery used for? [Business Intelligence](https://www.capterra.com/business-intelligence-software/)[OCR](https://www.capterra.com/ocr-software/)[Artificial Intelligence](https://www.capterra.com/artificial-intelligence-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for OpenText Knowledge Discovery?[Manage this product listing](https://www.g2.com/products/manitou-psa/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### OpenText Knowledge Discovery 0.0 VS. [4.4 (12)](https://www.capterra.com/p/10004983/SAS-Viya/#reviews) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.1 (69) Value For Money 0.0 (0) Value For Money 3.7 (51) Customer Service 0.0 (0) Customer Service 3.9 (47) ## OpenText Knowledge Discovery alternatives [Elastic Stack](https://www.capterra.com/p/149304/Elasticsearch/) [4.6 (70)](https://www.capterra.com/p/149304/Elasticsearch/reviews/) Starting price $16.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/149304/Elasticsearch/) [Centralpoint](https://www.capterra.com/p/161470/Centralpoint/) [4.6 (9)](https://www.capterra.com/p/161470/Centralpoint/reviews/) Starting price $500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/161470/Centralpoint/) Highest Rated [OpenText Analytics Cloud](https://www.capterra.com/p/177019/OpenText-Analytics-Suite/) [5.0 (1)](https://www.capterra.com/p/177019/OpenText-Analytics-Suite/#reviews) Starting price $0.01 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/177019/OpenText-Analytics-Suite/) [Google Cloud](https://www.capterra.com/p/268690/Google-Cloud-Platform/) [4.7 (2,330)](https://www.capterra.com/p/268690/Google-Cloud-Platform/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/268690/Google-Cloud-Platform/) ## FAQs about OpenText Knowledge Discovery Overview ### What company size and specific industries is OpenText Knowledge Discovery built for? OpenText Knowledge Discovery is designed for enterprise organizations that need support from CIOs, CDOs, CISOs, data protection officers, privacy managers, data managers, and senior compliance officers. The vendor description does not name specific industries, but the product is aimed at organizations with formal data privacy, security, and compliance responsibilities. Features and Usability ### What are the key features of OpenText Knowledge Discovery? OpenText Knowledge Discovery offers dashboard reporting, document conversion, indexing, and search/filter tools for working with content across multiple data sources. It also includes machine learning, natural language processing, text analysis, and text extraction, plus visual analytics for reviewing and interpreting discovered information. Getting Started and Support ### What training and onboarding options does OpenText Knowledge Discovery offer? OpenText Knowledge Discovery provides webinars, documentation, and videos to help teams get started. Webinars offer live guidance, documentation serves as written reference material, and videos support self-paced learning and feature review. Getting Started and Support ### What customer support options does OpenText Knowledge Discovery offer? OpenText Knowledge Discovery provides email/help desk and chat support. These channels give users direct ways to reach assistance for questions or issues. No reviewer feedback about support experience is available, so support quality, response speed, and helpfulness cannot be described from user reports. ## Features AI summary Based on 5,579 Business Intelligence reviews Capterra reviewers highlight these features as the top priorities when evaluating artificial intelligence software: - **Generative AI** (**35%** of reviewers rated this feature as critical) - **Data Import/Export** (**31%**) - **Natural Language Processing** (**34%**) OpenText Knowledge Discovery supports **Natural Language Processing**, which can help teams analyze text, identify patterns, and work with unstructured information more effectively. However, it does not offer **Generative AI** or **Data Import/Export**. Instead, it provides **Machine Learning** (**33%**), another feature buyers often value when comparing artificial intelligence tools. This gives businesses a way to detect trends, improve predictions, and make better use of their data, helping teams turn information into more informed decisions. Dashboard Assembly of graphs and charts for visualizing and tracking statistics/metrics Document Conversion Convert documents and images into editable file formats Indexing Compile and organize data into specific metrics Machine Learning Enable businesses to implement machine learning algorithms on business data such as sales and revenue Multiple Data Sources Allows users to manage data from a number of sources Natural Language Processing Process and analyze human language in text or audio form OpenText Knowledge Discovery 10 features ### All Features - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Document Conversion: Convert documents and images into editable file formats - Indexing: Compile and organize data into specific metrics - Machine Learning: Enable businesses to implement machine learning algorithms on business data such as sales and revenue - Multiple Data Sources: Allows users to manage data from a number of sources - Natural Language Processing: Process and analyze human language in text or audio form - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Text Analysis: Process of extracting and classifying information from text, such as tweets, emails, product reviews, etc - Text Extraction: Process digital photos and/or scans of various document types and extract text from images (JPG, BMP, TIFF, GIF) - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data --- Get Advice We can help you find the software with the features you need. ## Pricing ### Starting price Free trial not available Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.