---
title: "UseResponse Pricing 2026 | Capterra"
description: "Learn more about UseResponse pricing plans including starting price, free versions and trials."
source_url: "https://www.capterra.com/p/170123/UseResponse/pricing/"
page_type: "pricing"
language: "en"
---

# UseResponse Pricing

- Overall rating: 4.6 out of 5 from [36 reviews](https://www.capterra.com/p/170123/UseResponse/reviews/)
- Starting at $124.00 per month
- Free trial: Available
- Free version: Not available
- Credit card required: No

---

## How much does UseResponse cost?

UseResponse has **6 different plans**. The pricing **starts at $124 per user per month**.

### Enterprise cloud - Complete Suite

- Price: $199.00
- Billing: Per User, Per Month

#### Enterprise cloud - Complete Suite plan includes:

- Features are not listed

### Enterprise Cloud - Feedback solution

- Price: $124.00
- Billing: Per User, Per Month

#### Enterprise Cloud - Feedback solution plan includes:

- Features are not listed

### Enterprise Cloud - Knowledge Base

- Price: $139.00
- Billing: Per User, Per Month

#### Enterprise Cloud - Knowledge Base plan includes:

- Features are not listed

### Enterprise Cloud - Help Desk + Live Chat

- Price: $149.00
- Billing: Per User, Per Month

#### Enterprise Cloud - Help Desk + Live Chat plan includes:

- Features are not listed

### On Premise - Complete Suite

- Price: $7200.00
- Billing: Per User, Per Year

#### On Premise - Complete Suite plan includes:

- Features are not listed

### On-Premise

- Price: $4800.00
- Billing: Per User, Per Year

#### On-Premise plan includes:

- 100% Open Code
- 50% for the Next Year
- Hassle Free Updates

---

## How does UseResponse compare to other alternatives?

UseResponse's $124 per user per month starting price is toward the higher end compared to its best alternatives; alternatives start between $15 and $55.

UseResponse pricing comparison

| Product | Plans | Starting price | Free version | Free trial | Value for Money |
| --- | --- | --- | --- | --- | --- |
| UseResponse — 4.6 out of 5 ([36 reviews](https://www.capterra.com/p/170123/UseResponse/reviews/)) | 6 plans | $124.00 /user/mo | Not available | Available | 4.6 |
| [Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/) — 4.4 out of 5 ([4,093 reviews](https://www.capterra.com/p/164283/Zendesk/reviews/)) | 4 plans | $55.00 /user/mo | Not available | Available | 4.2 |
| [Salesforce Service Cloud](https://www.capterra.com/p/136189/Salesforce/) — 4.5 out of 5 ([831 reviews](https://www.capterra.com/p/136189/Salesforce/reviews/)) | 6 plans | $25.00 /user/mo | Available | Available | 4.2 |
| [LiveAgent](https://www.capterra.com/p/102188/LiveAgent/) — 4.7 out of 5 ([1,789 reviews](https://www.capterra.com/p/102188/LiveAgent/reviews/)) | 4 plans | $15.00 /user/mo | Not available | Available | 4.6 |
| [Vivantio](https://www.capterra.com/p/216733/Vivantio/) — 4.3 out of 5 ([178 reviews](https://www.capterra.com/p/216733/Vivantio/reviews/)) | 1 plan | $49.00 /user/mo | Not available | Available | 4.3 |

---

## Price & value in reviewers' words

* * *

5 out of 5 stars

> "It is a very costly app,I believe the price should be reviewed."

Reviewer: Verified Reviewer

Role: My best help desk application

[Check all reviews](https://www.capterra.com/p/170123/UseResponse/reviews/)