AlayaCare

4 / 5 14 reviews

Who Uses This Software?

Private Duty and Medicaid Providers


Average Ratings

14 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    24/7 (Live Rep)

Vendor Details

  • AlayaCare
  • www.alayacare.com
  • Founded 2014
  • Canada

About AlayaCare

AlayaCare is a provider of revolutionary cloud-based home healthcare software. With a product spanning clinical documentation, back office functionality, client and family portals, remote patient monitoring, and mobile care worker functionality, AlayaCare offers a platform for agencies to propel towards innovation and home care of the future.


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AlayaCare Features

  • Assessment Management
  • Bereavement Management
  • Care Planning
  • Claims Management
  • EMR / EHR
  • Medication Tracking
  • Patient Intake
  • Physician Portal
  • Scheduling
  • Volunteer Management

AlayaCare Reviews Recently Reviewed!

System is "down" or unable to access far too often

Nov 20, 2017
4/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: It's online and I can type notes in about clients/access notes remotely - no paper files. I have to type more to get my review listed.

Cons: It's frequently "down"/offline/unavailable to access, does not provide grouping of my data for my program, is very nursing specific and I provide other supports, there are too many areas that are irrelevant for my job/not accessible to me that show up as options to click on when I access a client. This just makes it harder to "know" my way around the system - which is a waste of time and taxes patience.

Overall: Not having to return to the office to record or access notes

Vendor Response

by AlayaCare on December 14, 2017

Thank you for your review, Joanne! The team here at AlayaCare values your feedback and will continue to work hard to improve your experience.

Left a good impression and still impressed

Dec 02, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Current technology and is extensible. Client Feedback does drive the development. The CS team is there to support our needs. I've completed my third implementation of AlayaCare at Saint Elizabeth, for our Elizz brand, Clinical Pharmacy, and Nursing

Overall: The team is very collaborative and supportive of their Client's. They will go the extra mile in covering any gaps, including on the client side to ensure that the launch is successful.

Left a good impression and still impressed

Dec 02, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Comments: I loved the collaboration with the entire team from the Client team down to their development and technology folks. The team from Customer facing to the development staff is really solutions oriented and they can keep it light and lively.

Pros: Current technology and extensible. Client Feedback drives the development

Innovative and execution focused

Sep 22, 2016
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Fresh interface and great usability. Continuous focus on innovation. Highly customer focused.

Cons: Being a start-up there is catch-up needs to be done on certain features in order to match up with mature offering on the market.

Overall: I had a chance to get involved in AlayaCare project for Saint Elizabeth starting with the proposal phase. The product showed lots of potential at that tie and the team inspired the confidence they can deliver upon the promise. One year down the road I am quite impressed by how much have been delivered and by the excellent customer relation and support provided by the AC team. Special thanks to the support staff.

Way to go Les!!!

Sep 22, 2016
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: We have had an awesome experience with our PM Les!!!! Les has been very attentive to our organizational needs and has taken our requests forward and into production. Looking forward to seeing our recommendations in the 'live' environment.

Review of Alayacare

Sep 22, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use and the fact it is web based

Overall: We have had an awesome experience with our PM Lead Les.

Excellent experience with Alayacare!

Sep 22, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Support, Support & Support :)

Cons: Downtime for App and/or Chrome.
Scheduling in the nursing requires some attention, which is currently being improved. This too could be a pro as, Alayacare cares about the usability and quality of their product.

Overall: Alayacare has an excellent product, that meets many needs in the community healthcare sector.
They are readily available to support, trouble shoot, educate and encourage our success in the use and understanding of their product. I very much appreciate their effort to improve their product every opportunity possible.

Recommendations to other buyers: It would be great to have reports developed for the leadership of the organization identifying a high level of information automatically sent identifying areas such as volumes, missed care, late care etc.

Homecare software solution built for analytics

Sep 22, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Integrated solution that will support advance analytics

Cons: Still a bit young

Overall: I have been working with the Alayacare Labs to develop next generation of homecare routing and scheduling. The data available from the plateform is enabling the next generation of analytics tools.

Alayacare Review

Sep 22, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Comments: Very informative conference underlying some of the major challenges faced by industry organizations.

Left a good impression and still impressed

Sep 22, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Current technology and extensible. Client Feedback drives the development

Cons: listening to neil. although he is a good talker.... he needs to take a breath and allow the listener to say something... :-) -- neils a good guy.

Overall: I loved the collaboration with the entire team... The team from customer facing to the development staff is really solutions oriented and they can keep it light and lively.

Transformational Solutions!

Sep 22, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The opportunity to provide better care to our clients, improve quality through our technology solution, Reduce costs through decreasing reliance on manual processes, reduce administrative burden, better analytics, increase our accountability to funders and clients in the future.

Overall: Alayacare has an in-depth understanding of care delivery needs of home care and community care. Their solutions are elegant and intuitive to our needs. Their customer services is exceptional!

Working Together

Sep 22, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Live Time

Cons: Current scheduling recurrence rules

Overall: AlayaCare works with their clients to meet the agencies goals as if they were their own. CSM Courtney Sutherland and Tim Van Meer work together towards mutual goals and collectivley we celebrate on the success of the projects.

Amazzzzzzing AlayaCare!!!!

Sep 22, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Awesome, Amazing, AlayaCare first user conference so far. Looking forward to 2 days of great learning and networking.

Oct 26, 2017
5/5
Overall