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Worldline is the world-class leader in payments. In North America, formerly Bambora, Worldline Online Payments is built with features and services to grow your software. Easily accept payments online, in-app, over the phone and by mail. Automate your billing process, access advanced security tools, and gain valuable insights with robust reporting APIs. Gain a team of payment experts with 45 years of expertise and 1500+ software vendors served. Contact us today to discuss your growth strategy.
Provider
Worldline
Located In
Canada
Open API
Unverified
Deployment
Cloud, SaaS, Web-Based
Training
Live Online, Documentation, Videos, Webinars
Support
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
We provide payment processing, transfers, and automated billing for independent software vendors, software companies, independent sales organizations, and banks.
Content Source: Worldline
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A product’s price can vary greatly based on features needed, support or training required, and customization requests. Some vendors want a chance to talk to you before being ruled out for pricing. When you find a product that fits your needs, you should talk to the vendor to figure out what they can offer.
Worldline Reviews
Pros
Lower fees compared to stripe- Support is great.
Probably the best option for automated payouts/payins in Canada.
Customer support should be prompt and responsive.
We are very pleased with the service and the program is very users friendly. I am able to generate reports for our accounting department to balance the books.
Cons
I finally asked for refund of my amount and they stopped picking up my calls, reply to our mails and messages. I finally gave them a warning and they ignored it.
They asked for sign and stamp on vendor invoices I got that done. They asked for certificates for a product, I stopped selling that product and removed it from my website.
Integration with other softwares are limited. Worldline should implement something similar to Stripe Radar for more fraud detection and chargeback protection.
Also, they become a nightmare to deal with when trying to leave.
"Probably the best option for automated payouts/payins in Canada"
Pros: Fairly low fees and works as intended most of the time. One of the only functional EFT debit systems in Canada that you can integrate into your app.
Cons: Can get very clunky and transactions often fail for no apparent reason. The API is quite substandard as well.
"Great for low fees"
Overall: Great for small start up, however not appropriate as the business scales
Pros: - Lower fees compared to stripe- Support is great
Cons: - Need to set up accounts manually- Fraud protection can be improved, does not have something similar to Stripe Radar- Can improve handling of chargebacks
"It is a Fraud Company"
Pros: Nothing to like about for this fraud company
Cons: It is a fruad company. I applied for their services and they asked for a setup fee of Rs. 5000/- to be paid first to move forward. They asked me documents and some vendor invoices and I provided them all. They asked for sign and stamp on vendor invoices I got that done. They asked for certificates for a product, I stopped selling that product and removed it from my website. Still they are saying sign on vendor invoices is pending when I have already sent them signed and stamped invoices. I finally asked for refund of my amount and they stopped picking up my calls, reply to our mails and messages. I finally gave them a warning and they ignored it. Don't waste your time and money on this company. They provide lower commission on some payment methods but its a trap don't fall into it.
Vendor Response
"Good payment processing gateway"
Pros: Bambora/ Worldline does the features I need the most at a competitive rate. I'm able to export reports which is enough for my accounting purposes.
Cons: Documentation can be improved. Integration with other softwares are limited. Worldline should implement something similar to Stripe Radar for more fraud detection and chargeback protection.
"Great for a decent price!"
Pros: The fees charged are lower compared to Stripe, and the integration process was straightforward.
Cons: I have no complaints at the moment. However, if I were to make a suggestion, it would be to implement an automated email system for my monthly batch report. Currently, I have to access the system and manually check the monthly totals. It would be highly beneficial to receive the report instantly via email at the end of each month.