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Worldline

Worldline

3.2 (12)
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What is Worldline?

Worldline is the world-class leader in payments. In North America, formerly Bambora, Worldline Online Payments is built with features and services to grow your software. Easily accept payments online, in-app, over the phone and by mail. Automate your billing process, access advanced security tools, and gain valuable insights with robust reporting APIs. Gain a team of payment experts with 45 years of expertise and 1500+ software vendors served. Contact us today to discuss your growth strategy.

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How much is Worldline?

Starting From:
Not provided by vendor
Pricing Model: Per Feature
  • No free trial
  • No free version
Pricing Details (Provided by Vendor):
Contact Bambora for pricing details.

Worldline Features

What solutions does Worldline provide?

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Worldline Reviews

Showing 5 of 12 reviews
Overall
3.2
Ease of Use
3.3
Customer Service
3.3

Pros

  • Lower fees compared to stripe- Support is great.

  • Probably the best option for automated payouts/payins in Canada.

  • Customer support should be prompt and responsive.

  • We are very pleased with the service and the program is very users friendly. I am able to generate reports for our accounting department to balance the books.

Cons

  • I finally asked for refund of my amount and they stopped picking up my calls, reply to our mails and messages. I finally gave them a warning and they ignored it.

  • They asked for sign and stamp on vendor invoices I got that done. They asked for certificates for a product, I stopped selling that product and removed it from my website.

  • Integration with other softwares are limited. Worldline should implement something similar to Stripe Radar for more fraud detection and chargeback protection.

  • Also, they become a nightmare to deal with when trying to leave.

Most Helpful Reviews for Worldline

Joseph L. avatar
Joseph L.
CPO
Information Technology and Services, 11-50 employees
Used the software for: 1-2 years
Overall Rating
3.0
Ease of Use
3.0
Features
3.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
July 23, 2019

"Probably the best option for automated payouts/payins in Canada"

Pros: Fairly low fees and works as intended most of the time. One of the only functional EFT debit systems in Canada that you can integrate into your app.

Cons: Can get very clunky and transactions often fail for no apparent reason. The API is quite substandard as well.

Verified Reviewer
CTO
Food & Beverages, 1-10 employees
Used the software for: 6-12 months
Overall Rating
4.0
Ease of Use
4.0
Customer Service
5.0
Features
3.0
Value for Money
4.0
Likelihood to Recommend
6/10
Reviewer Source
Source: Capterra
May 18, 2023

"Great for low fees"

Overall: Great for small start up, however not appropriate as the business scales

Pros: - Lower fees compared to stripe- Support is great

Cons: - Need to set up accounts manually- Fraud protection can be improved, does not have something similar to Stripe Radar- Can improve handling of chargebacks

Alternatives Considered: Stripe
Tushar S.
Other
Food & Beverages, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
1.0
Ease of Use
1.0
Customer Service
1.0
Features
1.0
Value for Money
1.0
Reviewer Source
Source: SoftwareAdvice
January 31, 2024

"It is a Fraud Company"

Pros: Nothing to like about for this fraud company

Cons: It is a fruad company. I applied for their services and they asked for a setup fee of Rs. 5000/- to be paid first to move forward. They asked me documents and some vendor invoices and I provided them all. They asked for sign and stamp on vendor invoices I got that done. They asked for certificates for a product, I stopped selling that product and removed it from my website. Still they are saying sign on vendor invoices is pending when I have already sent them signed and stamped invoices. I finally asked for refund of my amount and they stopped picking up my calls, reply to our mails and messages. I finally gave them a warning and they ignored it. Don't waste your time and money on this company. They provide lower commission on some payment methods but its a trap don't fall into it.

Vendor Response

By Worldline on February 8, 2024
Hello Tushar, Thank you for your review, however, we believe you may have Worldline North America confused with another company as we do not have any correspondence on file with your contact details, and our start-up fee is only approximately $50. We also only have partners in the United States and Canada. If you have any questions or concerns, please contact our Customer Service team at support.na@worldline.com, and we will be happy to speak with you further. Sincerely, Worldline
Verified Reviewer
Software Developer
Computer Software, 1,001-5,000 employees
Used the software for: Less than 6 months
Overall Rating
4.0
Ease of Use
3.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
May 31, 2023

"Good payment processing gateway"

Pros: Bambora/ Worldline does the features I need the most at a competitive rate. I'm able to export reports which is enough for my accounting purposes.

Cons: Documentation can be improved. Integration with other softwares are limited. Worldline should implement something similar to Stripe Radar for more fraud detection and chargeback protection.

Switched From: Stripe
Reasons for Switching to Worldline: More secure
Shawn K.
Web Developper & Marketing
Automotive, Self-employed
Used the software for: Less than 6 months
Overall Rating
4.0
Ease of Use
4.0
Customer Service
4.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
May 26, 2023

"Great for a decent price!"

Pros: The fees charged are lower compared to Stripe, and the integration process was straightforward.

Cons: I have no complaints at the moment. However, if I were to make a suggestion, it would be to implement an automated email system for my monthly batch report. Currently, I have to access the system and manually check the monthly totals. It would be highly beneficial to receive the report instantly via email at the end of each month.

Alternatives Considered: Stripe
Reasons for Choosing Worldline: Lower fees