---
title: "DoTimely Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about DoTimely Software - reviews, pricing plans, popular comparisons to other Scheduling products and more."
source_url: "https://www.capterra.com/p/170194/DoTimely/"
page_type: "product"
language: "en"
publication_date: "2026-10-21"
---

# 

 DoTimely Software Review 2026: Features, Integrations, Pros & Cons

Last updated on October 21, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

DoTimely

## What is DoTimely?

DoTimely is an all-in-one management solution for pet sitting, dog walking, training, maid services, carpet cleaning, lawn care, coaching, pool cleaning, pest control and handyman businesses with features for scheduling, invoicing, communication tools, and more. Users can run their business from anywhere, using their mobile device.

## What is DoTimely used for?

[Scheduling](https://www.capterra.com/scheduling-software/)[Coaching](https://www.capterra.com/coaching-software/)[Pet Sitting](https://www.capterra.com/pet-sitting-software/)

Top alternative

Featured

Overall rating

Based on 86 user reviews

Reviews sentiment

Positive

97%

Neutral

1%

Negative

2%

Starting price

$15

Flat Rate, Per Month

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for DoTimely?[Manage this product listing](https://www.g2.com/products/dotimely/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### DoTimely

4.7 (86)

VS.

[4.6 (509)](https://www.capterra.com/p/153475/FieldPulse/reviews/)

Starting Price

$15

Flat Rate, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (86)

Ease Of Use

4.5 (32)

Value For Money

4.9 (77)

Value For Money

4.5 (31)

Customer Service

4.8 (81)

Customer Service

4.7 (31)

## DoTimely alternatives

Highest Rated

[4.6 (1,490)](https://www.capterra.com/p/127994/Jobber/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.3 (342)](https://www.capterra.com/p/150053/ServiceTitan/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

84%

of reviewers

rated it above 4 stars

[4.4 (387)](https://www.capterra.com/p/122541/Kickserv/reviews/)

Starting price

$60.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[3.6 (115)](https://www.capterra.com/p/183679/ServiceWorks/reviews/)

Starting price

$948.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

58%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/170194/DoTimely/alternatives/)

## FAQs about DoTimely

Overview

### What problems does DoTimely solve?

DoTimely solves scheduling confusion, missed service details, and manual administrative work for pet care businesses by centralizing client booking requests, staff calendars, pet profiles, visit reports, GPS tracking, messaging, invoicing, and payment collection. Dog walkers, pet sitters, daycare operators, and their field teams gain clearer accountability, client updates, and daily workload coordination.

Answer based on 63 reviews

Overview

### Which roles and teams benefit most from DoTimely?

DoTimely is most used by small business owners, pet care owner-operators, and company directors who manage appointments, client records, payments, and daily service delivery. Dog walkers and professional pet care providers use it to schedule visits and track customer details, while operations managers oversee staff workloads and business activity.

Answer based on 86 reviews

Overview

### What company size and specific industries is DoTimely built for?

DoTimely is designed for small service businesses in pet sitting, dog walking, training, maid services, carpet cleaning, lawn care, coaching, pool cleaning, pest control, and handyman work. It fits companies in these local, appointment-based industries rather than large enterprise organizations.

Features and Usability

### What are the key features of DoTimely?

DoTimely includes core booking, calendar, messaging, SMS notifications, and reporting features. Reviewers most often discuss appointment scheduling and management, automated invoicing and payment collection, client portals for booking requests and visit updates, plus GPS check-in/check-out, photos, and service notes for field-service accountability.

Answer based on 52 reviews

Pricing

### How much does it cost and what fees or limitations are included?

DoTimely starts at $15 per month on the flat-rate Pro plan, with an additional staff fee of 10 per member. A free version and 14-day free trial are available, though invoicing and employee pay stubs require an upgrade after the trial. Reviewers generally consider the pricing affordable.

Answer based on 18 reviews

Integrations

### Which third-party tools and platforms does DoTimely integrate with?

DoTimely integrates with Mailchimp, QuickBooks Online, Stripe, and Xero. These integrations cover email marketing, accounting, and payments, giving the platform a concise set of connections for managing customer communication, billing, and financial workflows across core business systems.

Answer based on 3 reviews

Getting Started and Support

### How easy is it to onboard and train a team on DoTimely?

DoTimely is generally easy for staff to learn, with reviewers describing navigation, payroll, and daily information as straightforward. Documentation and in-person training are available. New users and administrators may need extra time to configure schedules and learn service-request workflows, while some clients can find booking multiple dates confusing.

Answer based on 14 reviews

Getting Started and Support

### What customer support options does DoTimely offer, and how do users rate the experience?

DoTimely offers email/help desk, FAQ/forum resources, and chat support. Users generally report fast, helpful replies to setup questions and technical issues, often within hours or sooner. Some users say in-product answers and learning materials can be difficult to find, requiring support assistance.

Answer based on 72 reviews

Features

### What features does DoTimely offer for pet care businesses?

DoTimely provides pet care businesses with scheduling, client and pet records, invoicing, booking requests, staff messaging, GPS tracking, visit report cards, photos, and business dashboards. Dog walkers and pet sitters value the connected tools and ongoing additions, though some owner controls and advanced options remain easier to access on the web than in the mobile app.

Answer based on 25 reviews

## Features

AI summary

Based on 16,930 Scheduling reviews

Capterra reviewers highlight these as the features buyers care about most when choosing scheduling software:

-   **Real-time Scheduling** (**52%** of reviewers rated this feature as critical)
-   **Booking Management** (**56%**)
-   **Calendar Management** (**53%**)

DoTimely supports **Real-time Scheduling** and **Calendar Management**, so teams can manage appointment availability as changes happen and keep schedules organized in one place. However, it does not offer **Booking Management**. Instead, it provides other highly rated scheduling features, including **Mobile Access** (**56%**), **Calendar Sync** (**52%**), and **Online Booking** (**53%**). These features help businesses stay connected on the go, keep calendars up to date across tools, and let customers book services more easily, helping teams save time and reduce scheduling errors.

Calendar Management

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Track and manage schedules and meetings via an integrated calendar

Mobile Access

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Online Booking

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Book meetings and appointments through a website or digital platform

Customer Database

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

A collection of customer information such as contact details, demographics, previous interactions, etc.

Customizable Fields

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Customize data fields to support various needs and use cases

Employee Management

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Track employee schedules, availability, and performance across projects and tasks

DoTimely 82 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Address Book: Stored list of contacts and groups
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling
- Appointment Scheduling: Schedule appointments via a calendar
- Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications
- Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Booking: Allows clients to book jobs through the desktop page or within the app.
- Calendar: A calendar accessible to all residents that displays community activities and meetings, scheduled maintenance, assessment schedules and collections.
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Calendar Sync: Synchronize with other calendars to view mutual availability and schedules
- Client Management: Manage contact details and communication with clients
- Client Portal: Private online space that lets businesses securely share documents and provide information access to clients
- Cloud: Provides Cloud deployment options (private or public cloud, hybrid cloud).
- Color Codes/Icons: A way to visually represent data where different categories of items are marked with different colors
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc.
- Contract/License Management: Track, store, and access client contracts or licenses
- Credit Card Processing: Accept and process credit card transactions
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- CRM Integrations: Integrates with CRM software to monitor all aspects of the customer relationship.
- Customer Accounts: Record customer information, purchase history, and other notes
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customer History: Access previous interactions or concerns to maintain customer relationships
- Customer Management: Store and organize information about customers and previous interactions
- Customer Portal: A website or login for customers to access information
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Forms: Customize contracts and forms to collect specific information
- Discount Management: Track products that are for sale at a reduced price or part of coupon promotions
- Discussions/Forums: Online forums/groups where users can ask questions, share ideas, best practices, etc.
- Dispatch Management: Manage sending personnel and resources to a site as needed
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Electronic Payments: Electronically collect payments for goods or services
- Electronic Signature: Digitally sign online documents
- Email Reminders: Reminders sent via email
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- Employee Scheduling: Assign working shifts or tasks to employees based on their availability
- For Lawn Care: Specifically designed to meet the needs of lawn care businesses
- GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual
- GPS Check-in/Check-out: Remote check in/out based on location
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Invoice Processing: Creation, processing, verification, and execution of invoices till the payment is made
- Job Management: Manage and track all job information and associated tasks
- Job Scheduling: Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments
- Job Tracking: Track and visualize the status of an ongoing job and the time spent on tasks or projects
- Location: Track asset locations using GIS and GPS technology.
- Location Tracking: Identify the physical location of an individual, asset, device, etc.
- Messaging: Communicate using messages within the system
- Mobile Access: Access software remotely via mobile devices
- Mobile Alerts: Notifications via mobile devices
- Mobile Payments: Clients can submit payments via mobile devices
- Online Booking: Book meetings and appointments through a website or digital platform
- Payment Collection in the Field: Swipe a credit card or manually process payments while with the customer in the field
- Payment Processing: Accept, record, and reconcile financial transactions
- Pet Birthday Tracking: Saves and tracks pet birthdays
- Pet Grooming: For pet grooming businesses
- QuickBooks Integration: Integrates with QuickBooks
- Real-Time Chat: Engage in direct, instant messaging with customers, users, etc.
- Real-Time Data: Receive data and information in real time
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-time Scheduling: Based on availability, instantly confirm or deny a request when a new booking is made
- Real-Time Updates: Receive system updates as soon as any changes are made
- Recurring Appointments: Schedule repeating appointments based on a duration of time
- Recurring Tasks: Set the frequency of a task's occurrence
- Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reports: Delivers insights into charger performance, energy consumption, revenue, and usage trends to optimize operations and maximize utilization.
- Sales Reports: Reports specific to sales analysis for trends and strategies
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Service History: Track work performed and resources used for past customers, sites, or assets
- SMS Messaging: Send messages via SMS
- SMS Notifications: Set-up SMS-based notifications and alerts for mobile devices.
- Staff Management: Schedule shifts for staff/employees, track hours worked, and manage staff payroll
- Task Management: Create, manage and track all task activities and progression
- Task Scheduling: Track and manage the scheduling of tasks
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Website Integration: Seamlessly integrates with 3rd party websites
- Work Order Management: Creating, assign, and track jobs and/or tasks for work orders

---

Get Advice

We can help you find the software with the features you need.

Features

4.5 (86)

4.5

Based on 86 reviews

## Pricing

Value for money

4.9 (77)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/170194/DoTimely/pricing/)

Essential

$0.00

It includes:

-   Chat / Messaging
-   GPS Route Tracking
-   Photos
-   Unlimited Appointments
-   Unlimited Customers
-   Unlimited Staff
-   Visit Reports

Pro

$15.00

Flat Rate,Per Month

It includes:

-   Single Location With Admin Controls and Smart Routing
-   Staff Pay Stubs
-   Unlimited Appointments
-   Unlimited Customers
-   Visit Reports
-   $10 Per Additional Staff Member
-   Chat / Messaging
-   GPS Route Tracking
-   Invoicing
-   Photos
-   Premium Support
-   Recurring Appointments

Enterprise

Contact Vendor for Pricing

It includes:

-   Customizations
-   Everything in Pro
-   Multi Location
-   Multi Team and Location Setup
-   Unlimited Appointments
-   Unlimited Customers
-   Unlimited Staff
-   Your Branding

Value for money

4.9 (77)

4.9

Based on 77 reviews

## Integrations

[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

Stripe Payments](https://www.capterra.com/p/123889/Stripe/)[

Xero](https://www.capterra.com/p/120109/Xero/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (81)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (81)

4.8

Based on 81 reviews

## User reviews

Overall rating

4.7

Based on 86 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(62)

4(21)

3(1)

2(2)

1(0)

Mentioned topic

Recent reviews first, then most helpful

HS

Heather S.

Owner

Used the software for: 1-3 years

### "Basic Software"

2.0

Overall Rating

2.0

2.0

Ease of Use

5.0

5.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

1/10

October 5, 2026

It was okay. Cheap software but customer service is not great and I didn't want to hear they keep getting hacked.

Pros

The only positive pro about DoTimely is that they are the cheapest software on the market and you get to have all features for under $20/month.

Cons

However, they have since upgraded but for 2 years I used this software, it was very basic and nothing special. They also kept getting hacked (I have email proof of them telling me that) and there's personal information on there. I had to switch.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Owner

Used the software for: 3-5 years

### "DoTimely is the best!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 22, 2020

Pros

ease of use, customer service, all in one for my small business

Cons

there are some features that can only be done on web vs app. On the go this can sometimes be a challenge but i know the team is working on it.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

CEO

Used the software for: Less than 1 year

### "The best solution for my business"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 6, 2020

AMAZING! Kudos to the DoTimely team, I really love the app. I'm so happy that many processes that took us a lot of time now they are solved with a click.

Pros

When I found about DoTimely I couldn't believe it, it had everything that I needed for my business. It's like they read my mind and built it. They really thought about every bit of what a staff, client and admin would need. On the admin side Packages, subscriptions, calendars, invoices, notifications when packages expire, reports, staff payment, clients, and I could keep mentioning a bunch of great features that help you really focus on your business. The user experience for our clients' is great because they know what is going on with the service they hired. For the staff it's a great way to keep things organized. Support is extraordinary! When needed, they help and guide you. They really consider feedback and solve whatever problem you have. I'm based in Chile and the gateway Stripe does not work here, if it did, DoTimely would solve EVERYTHING for me!

Cons

As I mentioned, I'm based in Chile and many of our clients and staff don't speak English so that was a challenge. Despite that, I still chose DoTimely over other solutions. It would be great if DoTimely can find a way to link the account with Hubspot and offer more payment gateways.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Managing Director

Used the software for: 1-3 years

### "5\* Software - Dog walking"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 22, 2020

Makes planning multiple dog walks over several staff members a breeze and logs each walk as evidence of it being completed too. Had a glitch with the bookings which was quickly fixed with an email to their support.

Pros

Very easy to use Free app for both android and ios Tracks walks brilliantly Individual login for each staff member

Cons

Nothing. Does everything we need it too very well.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Owner

Used the software for: Less than 1 year

### "Fantastic software!!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 5, 2019

This software has made my life 100 times easier. It just streamlines everything and brings it all into the same place. Such a great experience for such a great cost.

Pros

It is so easy to use and fully customizable for whatever you need it for. I've created so much variation in the system and my clients and employees all find it so easy. The report cards are fantastic and give a since of security to my clients. The customer service is absolutely wonderful! I've never had to wait for very long to get a response and they work out any issues very quickly!

Cons

It does glitch every now and then and it will drain your battery life, but so does every other software out there haha.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Owner

Used the software for: Less than 1 year

### "Simple and Comprehensive Booking Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 19, 2021

Pros

We use DoTimely for our dog walking and day care business, and find the various features work well together: the integrated booking request portal/calendar clarifies the schedule for both our clients and staff, the fields for client/pet profile details are very thorough, and the chat feature enables easy communication between clients and staff. We also like the reminder emails regarding pet vaccination expiry and pet birthdays, and the integrated client key inventory. All of these features are free to use as well.

Cons

We have no complaints about DoTimely, and have found that their support team answers all of our questions and concerns promptly and effectively.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

T T.

Owner

Used the software for: Less than 1 year

### "Please read to save yourself a headache."

2.0

Overall Rating

2.0

2.0

Ease of Use

4.0

4.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

2/10

May 11, 2020

Speaking with the company from the start they were agreeable and excited. I paid for them to import our customers, which then had be be re-done by an employee as it wasn't accurately transcribed. After months of speaking with them they seem to believe that the major draw is online requests and cancellations. Which was something that appealed to me. The functionality to my team just didn't pan out. The lay out of the app is different for each OS, so training people couldn't be homogenized, they had no ability to help when there was no connectivity, and no way to not have it be a data hog in the field. It also saps batteries forcing some staff to carry field chargers as phones couldn't last an entire shift. They made a LOT of promises as to what they could do, and said it could all be customized for a fee. What they don't state is that anything you pay for they can then offer to your competition at no charge. Essentially anyone using this app is helping the company evolve to the needs of the client on the clients dime. Lastly I don't think anyone at the company (definitely no one KI spoke with over the 3 months we were assessing the software had any experience in the field of dog walking / pet sitting. The answer most gotten when we would reach out was "we'll look into it" and "that is how it works" without addressing the need, or acknowledging it with a a flippant answer. This software may be useful to an individual contributor, but not a team effort, it falls .

Pros

The functions it does have mostly run smoothly.

Cons

The app is a data hog that has to constantly be connected. If your customer is in an apartment complex that doesn't have connectivity your blind. No access to notes or instructions. If you have a employee with limited data it isn't usable. You have to use a work around if you have future appointments that you have to schedule but aren't' placing on a team member immediately. They want to force people to be paid commision vs an hourly rate.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Chief Dog Walking Officer

Used the software for: 1-3 years

### "DoTimely Review - Very Valuable"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 18, 2019

DoTimely is the best software I've encountered in a long time. From the design/layout to compatibility and all the way to the functionality/ease of use, DoTimely's performance has gone above and beyond anything I could have dreamed of. DoTimely has made managing my business 100 times easier and they are always coming out with new features and additions which always add value to my business as well as my clients. With features like Schedule Forwarding and Automated Invoicing, I have been able to automate parts of my business that I previously could not. I can't emphasize enough how valuable this is. Not only does it allow my team and me more time to focus on our daily tasks, but it increases customer satisfaction because their requests are answered a lot quicker with features like Schedule Forwarding. The DoTimely team is constantly coming out with new features which always make running my business easier and more efficient. I always look forward to what they roll out next! The DoTimely team is also very easy to work with and always want to provide the best possible service they can to their customers. They work to accommodate your needs and are always there if ask for their assistance!

Pros

I absolutely love DoTimely and do not know what I would do without it. One of the things I like most about DoTimely is how easy it is to use. Not only for my team and I, but for my clients as well. When I bring on new clients, I give them a brief description of DoTimely and how it is used in regards to the service we provide. I then send them the welcome email with the Login/Password and tell them to "call or email me if they have any questions about DoTimely". I never receive that call or email because of how easy DoTimely is to use. They are able to figure out exactly what they want to do because of how easy it is to use. The same goes for my staff. The second thing I like about DoTimely is its functionality and features. This software's performance receives an A+ from me and is unrivaled. DoTimely is a one stop shop with all of the features it includes whether it be managing, scheduling, invoicing, messaging, and the list goes on and on. This allows me to meet the needs of my clients as well as the needs of my staff and business. The value it has added to my business is indescribable and has exceeded my wildest expectations. Another thing I love about DoTimely is the amount of time it has saved my staff and me. With features like Schedule Forwarding, I am able to automate parts of my business I previously could not. This allows me to focus on things such as responding to customer emails/calls, acquiring new clients , and hiring new employees.

Cons

At the moment, I do not have any cons with DoTimely. It has fulfilled the needs of my business perfectly.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

VR

Verified Reviewer

Business Development Manager

Used the software for: Less than 1 year

### "Excellent integrated CRM "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 8, 2020

Overall, this software has been very helpful and solved our need for reporting. Being that they only charge for invoices this is well worth the time to learn and use.

Pros

I like that it offers a pet specific CRM, Invoicing, scheduling, payroll, and reporting. They don't charge per user like most CRM's do and they have a great customer support team.

Cons

The scheduling doesn't allow for drag and drop in order to change the times of appointments. This is a benefit and a downfall, it decreases errors but also makes scheduling a little more tedious.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Owner Dog walking and pet care company

Used the software for: 1-3 years

### "Efficient"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

April 25, 2019

I’m happy with it. Just get flustered at times.

Pros

Easy to navigate. Everything in one place. Staff payroll tracked and payments run through app is so simple.

Cons

Features I should be able to use easily on my iPhone I can’t. Like searching and looking at paystubs.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/170194/DoTimely/reviews/)

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