# Page 3 | DoTimely Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is DoTimely the right Scheduling solution for you? Explore 85 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/170194/DoTimely/reviews

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DoTimely

4.7 (85)

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Last updated March 13th, 2026

# Page 3 - Reviews of DoTimely

## Showing most helpful reviews

Showing 51-75 of 85 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KB

Karolina B.  
Owner, Dogwalker  
Veterinary  
Used the software for: Less than 6 months

### "DoTimely Review"

August 26, 2019

4.0

Its been great for me and my company. Its given me a very accessible tool to manage my company and my time and run proffessionally. The pricing and customer service are super. Huge time savings. Love it.

Pros

I like that it has been tailored to my particular industry and works for both a one person company and upwards. It looks proffessional and once you've learnt it, is easy to manage.

Cons

It can be a bit clunky and takes a while to learn which things control other parts of the program - I've only learnt that through dealing with the customer help - which is incredible, but I think that there should be more learning resources available so I don't have to bother them all the time. I also really don't like the lack of transparency when it comes to the auto emails that you can choose to have sent out - I have no idea what they say, their tone, what they look like and consequently don't feel confident using them.

Reason for choosing DoTimely

Because it suited my business exactly. Ie I wasn't trying to modify another program to suit my needs, and because of that - it actually pre-empted aspects of my business that I hadn't thought about.

Review Source

Response from DoTimely

September 6, 2019

Hi Karolina, Thanks for giving your feedback.

cH

caroline H.  
Owner  
Professional Training & Coaching  
Used the software for: 1-2 years

### "perfect for my business"

March 3, 2020

4.0

All in all I love it

Pros

easy to book for customers and for me to keep records from

Cons

Finding out how to do things is not always easy, plus the app runs the mobile phone down quickly if lots of appointments

Review Source

Response from DoTimely

March 22, 2020

Hi Caroline, Thanks for your feedback.

JR

Julia R.  
Dog walker  
Consumer Services  
Used the software for: 2+ years

### "Great "

January 22, 2019

5.0

DoTimely is a great , it help me to keep on track all my walks appointment and if I ever needed anything like with app issues they promptly handle it. I highly recommend

Pros

Easy to use, and has wonderful features.

Cons

Don’t have any cons the app is great highly recommend

Review Source

Response from DoTimely

February 8, 2019

Hi Julia, we really appreciate your feedback.

JN

Jamie N.  
Owner  
  
Used the software for: 6-12 months

### "the software is a real time saver and is impressive from both the client and staff end"

January 16, 2018

5.0

This software saves me lots of time. It's fairly simple to use which is very helpful. The key tracking features helps to keep me organized.

Pros

I really enjoy the chat feature. Clients have been using it with ease and I like that I am included in all conversations.

Cons

having to delete a recurring appointment when having to change one appointment permanently. So say a client normally wants Monday through Friday walks, but now only needs Tuesday and Thursday. I cant just update the recurring appointment to reflect this. I have to delete the walks entirely and resubmit.

Review Source

Response from DoTimely

January 22, 2018

Appreciate your feedback Jamie.

MP

Michelle P.  
CEO  
Utilities  
Used the software for: 1-2 years

### "A million thanks!"

April 11, 2019

5.0

Pros

Quick and easy support. I love that you can get an answer to your questions as quickly as you ask them!

Cons

I wish there were more branding options for the Pro plan.

Review Source

Response from DoTimely

April 25, 2019

Hi Michelle, Thanks for your comments.

AB

Akira B.  
Co-owner  
Individual & Family Services  
Used the software for: 6-12 months

### "One of the best decisions I made for our business"

November 16, 2020

5.0

I’m so pleased with this tool. It saves me a lot of time and money, plus our clients love it!

Pros

Amazing cost, ease of use, responsive customer service

Cons

Lacks some functionality that I’d like to see but I’ve made suggestions to the customer service team.

Review Source

Response from DoTimely

November 20, 2020

Hi Akira, We really do appreciate your feedback and will continue to listen to our customers to enhance the experience.

VR

Verified Reviewer  
Dog Trainer  
Consumer Services  
Used the software for: Less than 6 months

### "Great app "

January 29, 2019

4.0

Pros

Convenient, pretty easy to use, good features, affordable

Cons

There’s some bugs. If there are multiple pets under the same appt sometimes it marks the “potty” update for the wrong pet. Also I have to refresh the app everytime I want to do an edit.

Review Source

Response from DoTimely

February 8, 2019

We really appreciate your feedback.

Agustin A.  
Owner & Manager  
Consumer Services  
Used the software for: Less than 6 months

### "Excellent Tool! "

January 29, 2019

5.0

Do Timely is a great tool for any pet care provider. Other platforms are confusing and expensive.

Pros

This platform is quite helpful and easy to use! Managing our appointments have become much easier.

Cons

So far, we haven't encountered any issues.

Review Source

Response from DoTimely

February 8, 2019

Hi Agustin, we really appreciate your feedback.

TF

Tricia F.  
Owner  
  
Used the software for: 1-2 years

### "Fantastic Software"

June 10, 2018

5.0

Pros

I love this has made my life so much easier as a business owner. Plus, the reassurance it gives my clients by seeing their reports after every visit.

Cons

Still making updates .. but really none so far ..just a few minor things that they immediately address when brought to their attention.

Review Source

Response from DoTimely

July 20, 2018

Tricia, we really appreciate your feedback.

LO

Leila O.  
Business Owner  
Veterinary  
Used the software for: Less than 6 months

### "Love this app for my pet care business!"

February 27, 2020

4.0

I love it and I'm so glad I switched over from another software. My client's love it also and they can easily book from the app now. It's very convenient and made my business run smoother! :-)

Pros

I love the ease of use and all in one features.

Cons

It's still fairly new so I run into a lot of glitches and bugs but the customer support are pretty fast in responding!

Switched from

[PetSitClick](https://www.capterra.com/p/122471/PetSitClick/)

Cost effective and I liked the features.

Review Source

Response from DoTimely

March 22, 2020

Hi Leila, We are happy to hear you are enjoying using DoTimely. Thanks for your feedback.

CW

Carol W.  
Owner  
Writing and Editing  
Used the software for: 6-12 months

### "More Accuracy "

January 30, 2019

4.0

My invoices go out on time and are accurate! When my clients are more hands on with their own schedule, everyone is happy and content! I can concentric the dogs and not the admin!

Pros

Our daily scheduling and invoicing has become so easy and accurate I can’t imagine what I did before DoTimely.

Cons

My biggest issue is the learning curve but that is a personal matter and not a software problem.

Review Source

Response from DoTimely

February 8, 2019

Hi Carol, we really appreciate your feedback.

RJ

Rinku J.  
owner  
Consumer Services  
Used the software for: Less than 6 months

### "Great tool for my internal communication "

October 25, 2019

5.0

Pros

DoTimely Hub has helped everyone in my business to stay on top of each task and not slip things through the crack. It is so easy to share the upcoming promotions so everyone is sharing with customers during their visits. Built-in chat helps us to keep everything in one app. The customer support is great and they are very quick to get back to us with answers.

Cons

It will be nice to add our working schedule here but it definitely helps us keep all our communication in one place.

Review Source

Response from DoTimely

January 11, 2020

Rinku, We really appreciate your feedback.

JT

Jamie T.  
Owner  
Consumer Services  
Used the software for: 6-12 months

### "Great software if a dog walker. "

March 8, 2019

5.0

Pros

Ease of use. It is easy for both myself and my clients to use.

Cons

Wish you could do more via the app. Otherwise it is perfect.

Review Source

Response from DoTimely

April 25, 2019

Hi Jamie, We value your feedback.

JD

Jennifer D.  
Owner  
  
Used the software for: 6-12 months

### "Super easy to use, and the customer support is great!"

January 15, 2018

4.0

Scheduling is very easy--saves me time.

Pros

The software is very easy to use. And the customer service staff has been really great. If I ever have any issues, the answer is just an email away.

Cons

I wish the app was a bit more user friendly--but I'm able to sign on to the website from my phone, so I just use that.

Review Source

Response from DoTimely

January 16, 2018

Jennifer, we really appreciate your feedback.

MI

Miranda I.  
Owner  
Recreational Facilities and Services  
Used the software for: Less than 6 months

### "Peace of mind software"

November 16, 2020

5.0

Pros

All in one software. Schedule appointments, create invoices, track revenue, manage staff, create payrolls, track dog walks with GPS, everything you need to maintain your business with a peace of mind. Support is always there to help you out. Virtually just pay per invoice, amazing!

Cons

Every now and then there are a few glitches, but nothing unmanageable.

Review Source

Response from DoTimely

November 20, 2020

Hi Miranda, Thanks for taking the time to write a review for us. We are glad DoTimely can offer a great service with peace of mind.

JK

Judy K.  
CEO  
Consumer Services  
Used the software for: Less than 6 months

### "Great software!"

June 28, 2019

5.0

Pros

I’m so glad we found this program! The interface is clean and user friendly. If something you need to do isn’t already self explanatory, the support team and videos are amazing. The automated invoice scheduler is going to save a ton of time and so is the fact that our clients will have an easy time scheduling services.

Cons

We can’t change the color for staff in the calendar yet, they’re working on it!

Review Source

Response from DoTimely

July 9, 2019

Hi Judy, We really appreciate your feedback.

DC

DELISHA C.  
GENERAL MANAGER  
Veterinary  
Used the software for: 6-12 months

### "SUPER HAPPY"

January 18, 2019

5.0

Pros

WE LOVE DOTIMELY , WE HAVE TRIED OTHER APPS BUT NOTHING HAS WORKED AS WELL WAS THIS APP. THEY HAVE GREAT TURN AROUND TIME WHEN CALLING WITH QUESTIONS. THANKS FOR EVERYTHING

Cons

NOTHING EVERY THING AWSOME ABOUT THIS APP

Review Source

Response from DoTimely

January 22, 2019

Hi Delisha we really appreciate your feedback.

SH

Stacy H.  
Owner/Operator  
Hospitality  
Used the software for: 6-12 months

### "Just what I was looking for!"

January 9, 2018

5.0

Organization!!

Pros

I've been searching for a good pet sitting software for awhile now, and I finally found it! Once you get the hang of it, this software is very easy to use. It keeps track of my scheduling and billing which is a great help!

Cons

I had a little bit of trouble figuring out how to get started. I had to play around with the program some to finally get the hang of it. I'm not sure if there is any kind of "get started" tutorial (I didn't see one, but I didn't look too hard), but if not, having one would be greatly beneficial.

Review Source

Response from DoTimely

January 16, 2018

Stacy, we really appreciate your feedback.

VR

Verified Reviewer  
Dog Walker & Pet Sitter  
Veterinary  
Used the software for: 1-2 years

### "Satisfied customer"

April 12, 2019

5.0

DoTimely has helped with scheduling .

Pros

Do Timely is user friendly. I like that I can check of when the dogs go #1 and #2.

Cons

I took me a few tutorials over the phone to grasp.

Review Source

Response from DoTimely

April 23, 2019

We really appreciate your feedback. Thanks

RR

RaDasha R.  
Pet Sitting Owner/Operator  
Veterinary  
Used the software for: Less than 6 months

### "Convenient for Small Business"

June 14, 2019

5.0

Pros

I love that it has GPS tracking. I think it’s a great feature because customers will know how far and where I walked their dog. I also love the report card and photo feature. It makes all parties feel involved.

Cons

Ease of use is better on the computer than the app.

Review Source

Response from DoTimely

July 9, 2019

Hi RaDasha, Thanks for giving your feedback.

JJ

Jenna J.  
Owner  
Consumer Services  
Used the software for: Less than 6 months

### "Worth it!"

July 21, 2020

5.0

The customer service is timely and the ease of use makes this my go to!

Pros

I love how cheap the program is and how easy it is for my customers to book appointments.

Cons

None! I have enjoyed every aspect of this program

Review Source

Response from DoTimely

July 24, 2020

Hi Jenna, We really appreciate your feedback. We are going to continue to offer affordable services to our customers.

DP

Dan P.  
Creative  
Marketing and Advertising  
Used the software for: I used a free trial

### "Use for Dog Walking"

May 24, 2021

4.0

Use it for dog walking service I am part of as a side hustle

Pros

It's a great way to track walks and update customers, change appointments great for both parties that use it.

Cons

The customer service is slow to respond which makes an on demand job tough The app glitches a bunch and must be updated a lot.

Review Source

KP

Kari P.  
Owner/dog walker  
Individual & Family Services  
Used the software for: Less than 6 months

### "Fantastic software ware"

August 27, 2019

5.0

I have been very happy with this software. Been using for about 2 months and it has been very easy for both me and my clients.

Pros

Very easy for both me and my clients to use.

Cons

I’ve only been using it about 2 months and so far I’ve got no cons

Reason for choosing DoTimely

This was the first one I tried.

Review Source

Response from DoTimely

September 6, 2019

Hi Kari, We really appreciate your comments.

RW

Rachael W.  
Business owner  
  
Used the software for: Less than 6 months

### "This app has seriously changed my business. It's amazing and has made my life much simpler! "

January 16, 2018

4.0

Pros

It is easy to use. The invoicing and paycheques are organized and accurate. It keeps my entire company and employees organized Generates invoices so I don't have to Extremely good pricing! As a small business owner, I can actually afford this!

Cons

The gps isn't very accurate I don't like the start/stop emails sent to my clients and neither do they

Review Source

Response from DoTimely

January 22, 2018

Appreciate your response Rachael. The start/stop e-mails are optional and can be turned off.

ER

Elizabeth R.  
owner  
Consumer Services  
Used the software for: Less than 6 months

### "5 star customer service"

February 25, 2019

5.0

DoTimely has been AMAZING to work with. The price is right for the excellent service I receive. They are quick to respond to a question, and they really care about me as a person and business owner. They know software and have a personal touch!! Highly recommend!!!

Pros

This software is easy to use. My sitters and customers love it!

Cons

The app has a few glitches. It is easy to restart and keep working on the app so not a bug issue.

Review Source

Response from DoTimely

March 4, 2019

Liz, We really appreciate your feedback.

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