Who Uses This Software?

Cloud-based CRM that helps life sciences, energy, retail and insurance industries manage sales, marketing, team activities, sales pipeline, KPIs and more.


Average Ratings

3 Reviews

  • 3.5 / 5
    Overall

  • 3.5 / 5
    Ease of Use

  • 2.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Pricing Details
    Contact Aurea for pricing details.
  • Deployment
    Cloud, SaaS, Web
    Mobile - iOS Native

Vendor Details

  • Aurea
  • www.aurea.com
  • Founded 2012
  • United States

About Aurea CRM

Aurea CRM is a comprehensive customer relationship management solution that lets you drive customer engagement tools deep into your sales organization. With end-to-end capabilities for sales and marketing, it provides a one-stop-shop that delivers a compact overview of team activities, sales pipelines, and key performance indicators so you can set priorities and make informed decisions. The new Aurea CRM Enterprise Edition has been reengineered to provide the insight, access, and speed you need.


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Aurea CRM Features

  • Calendar/Reminder System
  • Document Storage
  • Email Marketing
  • Internal Chat Integration
  • Lead Scoring
  • Marketing Automation Integration
  • Mobile Access
  • Quotes/Proposals
  • Segmentation
  • Social Media Integration
  • Task Management
  • Territory Management

Aurea CRM Reviews Recently Reviewed!


Capterra loader

Experience from over 25 years of CRM projects

Jan 30, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: After the takeover of update by Aurea, the further development of the software was initially open, with some poor support. However, this has improved significantly again in recent years.

Cons: One notices the software's many years of experience with many CRM projects. The functional scope and the support of CRM processes are great, the campaign management is looking for its same, different industry templates facilitate the adaptation to individual business models. The roles and rights module allows even the most complex structures to be mapped.

Overall: Aurea's CRM software is the successor to update's CRM. Personally I have known and used the software since 1998, first as a user in various companies, today as a consultant for companies from various industries.

Capterra loader

Terrible Service and Reliability

Nov 06, 2018
1/5
Overall

2 / 5
Ease of Use

2 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: It was hard to like anything since their reliability was so poor.

Cons: Reliability was a big issue. Their systems kept going down and impacted our e-mail sends dramatically. They took little responsibility for their issues. We had to leave at big cost because their service was so poor.

Overall: Their servers were going down a lot and as a result our production was dramatically affected. Their costs were high and we found much better solutions at much lower costs.

A Comprehensive Productivity And CRM Solution For The iPad

Jul 27, 2012
4/5
Overall

Comments: Although I am not impressed by the lack of pricing information, in terms of the solution itself - it is very good for sales teams or any team on the road servicing customers. Update has several vertical solutions for different industries - so Update will tailor the CRM program to your company and or industry. I would definitely give Update a look-see