# NovaBACKUP Server Agent Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about NovaBACKUP Server Agent Software - reviews, pricing plans, popular comparisons to other Backup products and more. Source: https://www.capterra.com/p/170222/NovaBACKUP-Server --- # NovaBACKUP Server Agent Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) NovaBACKUP Server Agent ## What is NovaBACKUP Server Agent? NovaBACKUP Server Agent is secure, flexible, and scalable server backup software that provides quick and easy recovery of lost data to minimize downtime and reduce disruption during work hours by keeping backups small and fast. The software supports local and cloud backup storage (at least 250GB of cloud storage in the NovaBACKUP Cloud is already included) for a comprehensive Windows Server, Hyper-V, and VMware backup strategy. It’s secured with 256-bit AES encryption, and aligns with regulations such as HIPAA and GDPR. Plus, customers benefit from expert, one-to-one technical support at no additional cost. ## What is NovaBACKUP Server Agent used for? [Virtualization](https://www.capterra.com/virtualization-software/)[Backup](https://www.capterra.com/backup-software/)[Server Backup](https://www.capterra.com/server-backup-software/) Top alternative Featured Overall rating Based on 19 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $399.95 Flat Rate, Per Year Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for NovaBACKUP Server Agent?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.novabackup.com&name=NovaBACKUP Server Agent) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### NovaBACKUP Server Agent 4.7 (19) VS. [4.7 (288)](https://www.capterra.com/p/184229/NinjaOne/reviews/) Starting Price $399.95 Flat Rate, Per Year Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (18) Ease Of Use 4.7 (288) Value For Money 4.5 (18) Value For Money 4.6 (273) Customer Service 4.8 (16) Customer Service 4.7 (278) ## NovaBACKUP Server Agent alternatives [4.6 (372)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.4 (217)](https://www.capterra.com/p/237140/Acronis-Cyber-Protect/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.6 (1,200)](https://www.capterra.com/p/171884/IDrive/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.7 (94)](https://www.capterra.com/p/155742/CloudAlly/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/170222/NovaBACKUP-Server/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Escalation System alerts about the need to escalate an issue or request API Application programming interface that allows for integration with other systems/databases Archiving & Retention Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Automated Scheduling Automatically create schedules based on business needs or employee availability and qualifications NovaBACKUP Server Agent 26 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities System alerts about the need to escalate an issue or request Application programming interface that allows for integration with other systems/databases Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Automatically create schedules based on business needs or employee availability and qualifications Data is backed up automatically to prevent data loss Create backups and provide methods to recover deleted/lost data Records the events that occur during a backup process Schedule automatic backups by selecting the frequency of data backup jobs Restore a physical server or computer to its original state (i.e., rebuild from scratch) for data recovery Process of backing up of files and applications to cloud-based remote servers for protection of data Reduction in the number of bits needed to represent data Ability to restore deleted, hidden, or lost data from an email server/system Manage/customize policies to organize data and determine where data should be stored or archived and for how long. Cumulative backup of all changes made since the last full backup Plan and implement business continuity measures in case of unforeseen events Assemble applications and processes by dragging over and arranging pre-built components Convert data into a code for security Compliant with HIPAA, which sets standards for sensitive patient data protection Copy only the new data that has been changed or created since the previous backup Observe and track the demand, usage, progress or quality of a system, product, or user Search and filter data across systems to locate required information by entering keywords or certain criteria Securely stores data to prevent data loss or breaches Continuously scan servers on a designated network to monitor health and search for any irregularities or failures Copying of data on a virtual machine (VM) in a VMware environment to prevent data loss Features 4.5 (18) 4.5 Based on 18 reviews ## Pricing Value for money 4.5 (18) Free Trial NovaBACKUP Server Agent $399.95 Flat Rate,Per Year It includes: - Installation; Set up; Support and Upgrades - Protects Windows Server - Supported by Windows Server 2022/2019/2016/2012/2012 R2 - Exchange - MS-SQL - Virtual Machines Value for money 4.5 (18) 4.5 Based on 18 reviews ## Support, customer service and training options Customer Service 4.8 (16) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (16) 4.8 Based on 16 reviews ## User reviews Overall rating 4.7 Based on 19 reviews Filter by rating 5(15) 4(3) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent WD Willie D. owner Retail ### "Neutral" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 March 11, 2021 Disaster recovery. Pros The backup of my system is total and complete. Cons It takes a long time to do a complete backup, 12 hours for a home desktop. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JW Jan W. Manager Design ### "Great backup program" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 11, 2021 I feel confident that we will not lose our data Pros Very user friendly and it works! When setting up new computer systems very easy to restore my backup to the new system Cons have only 1 place to enter where you want the backup to copy and name it Reasons for choosing NovaBACKUP Server Agent my husband has been using this program for years, i have been using it at home as well Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CC Charles C. Compliance Consultant Pharmaceuticals ### "Great Simple Backup Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 8, 2021 None Pros I like the fact that it quickly and completely backs our PCs up. Cons Sometimes it takes very long to complete the backup job. Switched from [Handy Backup](https://www.capterra.com/p/55131/Handy-Backup/) Handy Backup became buggy, did not always complete the job, and took much longer to complete the task. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BT Bob T. Owner/Developer Information Technology and Services ### "Fast and Easy" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 5, 2021 This backup system has save my bacon several times especially when I have crashed a drive. Pros The speed at which it recovers files is fast. Cons I have missed some backs due to lack of space on the backup drive. You really have to stay on top of the destination drive. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PM Patrick M. retired Think Tanks ### "NovaBackup - Keeps my home computers safely backed up" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 March 5, 2021 During my IT career at a large insurance company, I knew the critical need to backup data. In my home, I have 3 computers, with many valuable family genealogy photos, and data. So, as an IT retiree, I make certain my home projects are safely backed up. Just last month, my data server computer had a hardware disk crash at home. NovaBackup helped me restore all of my data. Pros NovaBackup is a robust backup tool, which is supported by a dependable company. I've been a satisfied customer of this NovaStor company for 18 years. On the few times when I needed help, their teams were prompt at responding directly to my questions. Cons One time, while tuning up my home backups, I added a "differential" layer of backups. I learned quickly NOT to mix Differential and Incremental methods for my scheduled backup of a same set of files. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LW Larry W. President Medical Practice ### "Support" 4.0 Overall Rating 4.0 4.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 4/10 March 4, 2021 Pros Excellent and rapid response to questions. When email is not enough the support team is willing to access your computer to help resolve your problems. Cons The use of the software seems simple enough if you don't do it just right it is a problem Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SG Steve G. President Design ### "Peace of mind" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 4, 2021 I originally purchased NovaBackup for my wife's computer. I was using the basic backup software which cam with my external drive (Toshiba). Then my machine was compromised, and I purchased a second license for my computer. This was just before NovaStore offered a special deal for multiple machines, and although I called immediately to request that my second account be integrated with the first account, under the special pricing of the current deal. However, this was declined, and I was disappointed; your customer service could have done me a solid there. Pros NovaBACKUP downloaded quickly and installation was simple, with no tweaking required; I set up a backup schedule 1-2-3. And everything ran without a hitch. I've looked at the backup logs, but thankfully, have never needed to use the backups to restore anything...! Just knowing the information is there brings me peace of mind. Cons The menus choices during setup could be more obvious regarding image backup. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KS Kem S. CTO Financial Services ### "Small Business Essentials" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 4, 2021 We have used NovaBackup for quite a while now. The newer versions are faster and more efficient. We are completely replacing another vendors software with NovaBackup on all our servers. Pros Scheduled Backup SQL databases with the ability to restore backups onto the recovery server. Cons setting up backup jobs and the scheduling is a detached managed function. so If I edit a backup job to change something, and an existing schedule exists, i have to go to schedule to check to see that existence. If I am editing a job and i want to edit the schedule, it is a separate edit Reasons for choosing NovaBACKUP Server Agent price and function Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GW gary w. vice president Aviation & Aerospace ### "Novabackup Datacenter" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 March 4, 2021 For the 4 months that I have been using the software, I have had some problems but when support explained to me what I did wrong it has run smoothly. Pros Installing the software with NovaStor techs went smoothly for the free trial period. The software has been easy to use. it was making backups almost immediately after the install. i moved from Yosemite server backup, which was obsoleted, to NovaStor Datacenter. I haven't been disappointed with this software. Cons The knowledge book examples could go into more detail Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Josh J. Novabackup Information Technology and Services ### "NovaBackup is a product I depend on everyday to secure my systems and my clients" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 26, 2021 Pros It is rock solid dependable. There are very few failed backups unless there is a hardware issue. It supports Windows Server, Exchange, SQL Server, Active Directory and Hyper V. Bare metal restores from a boot CD. Everything you need to protect your small to mid size business servers. Cons Not much. Does everything we require. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/170222/NovaBACKUP-Server/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)