# NovaBACKUP Server Agent Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is NovaBACKUP Server Agent the right Backup solution for you? Explore 19 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/170222/NovaBACKUP-Server/reviews --- NovaBACKUP Server Agent 4.7 (19) [View alternatives](https://www.capterra.com/p/170222/NovaBACKUP-Server/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of NovaBACKUP Server Agent Ease of use 4.4 Customer Service 4.8 ## Showing most helpful reviews Showing 1-19 of 19 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Josh J. Novabackup Information Technology and Services Used the software for: 2+ years ### "NovaBackup is a product I depend on everyday to secure my systems and my clients" February 26, 2021 5.0 Pros It is rock solid dependable. There are very few failed backups unless there is a hardware issue. It supports Windows Server, Exchange, SQL Server, Active Directory and Hyper V. Bare metal restores from a boot CD. Everything you need to protect your small to mid size business servers. Cons Not much. Does everything we require. Review Source VR Verified Reviewer IT Management Banking Used the software for: 2+ years ### "Easy, affordable and complete backup solution" February 11, 2021 5.0 I have NovaBackup and HyperV in the same physical server, with jobs to backs up to a NAS. Easy, clean, efficient, Novastor is the best solution in the price range for this type of solutions. If I had a lot of physical machines, each of them with a lot of virtual machines it would lack a good centralized management. If the first is your use case (not much physical machines) it is probably the best solution and the best price you'll find. Pros It's easy to use and deploy, in case of disaster it's easy to take backup files to another fresh installation of NovaBackup without having to transfer any configurations. Backup speed normal/good, backup compression normal/good (no deduplication), multiple backup schedule options, good speed to recover from backup (faster than deduplication options from other softwares). GREAT for stand alone solution, good panel for virtual machine backup schedule and management (I have used only HyperV version). Backup files may be easily moved/copied at file level incase of need, no need of "export" or difficult backstage tricks. Cons I can't set expiration to individual backups nor retention, ie. in the case of virtual (HyperV) machines backup I can set "keep x backups" but if I want to keep one of them for whatever reason I must copy the files somewhere else before the rule deletes it, would like to have a "retain" button. No deduplication (although that's why it's easy to move the backup files and the restoration is faster). Mostly manual clean up of old backups (insufficient auto rules) Alternatives considered [Acronis Cyber Protect](https://www.capterra.com/p/237140/Acronis-Cyber-Protect/) Reason for choosing NovaBACKUP Server Agent Best price/features relation for my use case Review Source WD Willie D. owner Retail Used the software for: 2+ years ### "Neutral" March 11, 2021 3.0 Disaster recovery. Pros The backup of my system is total and complete. Cons It takes a long time to do a complete backup, 12 hours for a home desktop. Review Source George B. Information Technology Director Real Estate Used the software for: 2+ years ### "Decent file based backup" April 4, 2019 4.0 Overall a solid product with better than average support. This product would rate much higher by me if the backup was image based and not file based. Pros its reliable, does not require significant attention, communicates on success or failure. Cons its a file based backup, not image based. Therefore it is slow to process backups and restoring a single file can be painfully slow. Review Source KS Kem S. CTO Financial Services Used the software for: 2+ years ### "Small Business Essentials" March 4, 2021 5.0 We have used NovaBackup for quite a while now. The newer versions are faster and more efficient. We are completely replacing another vendors software with NovaBackup on all our servers. Pros Scheduled Backup SQL databases with the ability to restore backups onto the recovery server. Cons setting up backup jobs and the scheduling is a detached managed function. so If I edit a backup job to change something, and an existing schedule exists, i have to go to schedule to check to see that existence. If I am editing a job and i want to edit the schedule, it is a separate edit Reason for choosing NovaBACKUP Server Agent price and function Review Source DB Donald B. President Accounting Used the software for: 2+ years ### "Dependable" February 11, 2021 5.0 We are an accounting firm and perform an differential backup daily. This is important for tax return as well as client write-up work. Pros I like the fact that I can setup the application to notify me concerning the results of the backup routine every day at a time that reminds me to review the backup results Cons It takes more than twelve hours to complete an image backup. I have about 1.1 TB of data. Review Source SG Steve G. President Design Used the software for: 2+ years ### "Peace of mind" March 4, 2021 5.0 I originally purchased NovaBackup for my wife's computer. I was using the basic backup software which cam with my external drive (Toshiba). Then my machine was compromised, and I purchased a second license for my computer. This was just before NovaStore offered a special deal for multiple machines, and although I called immediately to request that my second account be integrated with the first account, under the special pricing of the current deal. However, this was declined, and I was disappointed; your customer service could have done me a solid there. Pros NovaBACKUP downloaded quickly and installation was simple, with no tweaking required; I set up a backup schedule 1-2-3. And everything ran without a hitch. I've looked at the backup logs, but thankfully, have never needed to use the backups to restore anything...! Just knowing the information is there brings me peace of mind. Cons The menus choices during setup could be more obvious regarding image backup. Review Source PM Patrick M. retired Think Tanks Used the software for: 2+ years ### "NovaBackup - Keeps my home computers safely backed up" March 5, 2021 5.0 During my IT career at a large insurance company, I knew the critical need to backup data. In my home, I have 3 computers, with many valuable family genealogy photos, and data. So, as an IT retiree, I make certain my home projects are safely backed up. Just last month, my data server computer had a hardware disk crash at home. NovaBackup helped me restore all of my data. Pros NovaBackup is a robust backup tool, which is supported by a dependable company. I've been a satisfied customer of this NovaStor company for 18 years. On the few times when I needed help, their teams were prompt at responding directly to my questions. Cons One time, while tuning up my home backups, I added a "differential" layer of backups. I learned quickly NOT to mix Differential and Incremental methods for my scheduled backup of a same set of files. Review Source HD Herman D. President Oil & Energy Used the software for: 2+ years ### "Great backup software" February 11, 2021 5.0 Pros I use this to make daily backups to disk and a NVR. It does so flawlessly. I can also do a static image of the server and that makes restoring a server much easier. Cons Until recently the static imaging was not available. Review Source BT Bob T. Owner/Developer Information Technology and Services Used the software for: 2+ years ### "Fast and Easy" March 5, 2021 5.0 This backup system has save my bacon several times especially when I have crashed a drive. Pros The speed at which it recovers files is fast. Cons I have missed some backs due to lack of space on the backup drive. You really have to stay on top of the destination drive. Review Source AS Andrea S. custodian Hospitality Used the software for: 6-12 months ### "Back Up Storage" October 21, 2020 5.0 NovaBackUp is a pretty good system that allows you to save and store as much information as you need, for as long as you need. Pros I loved how Nova offered you an unlimited supply of backup storage and it allowed you to find documents oh so easily. Cons I did not like the price of this software. When I first purchased it I was using a discount code from my job, but then I found out that their were other companies that offered me the same services, with more perks, at a lower price. Review Source CC Charles C. Compliance Consultant Pharmaceuticals Used the software for: 2+ years ### "Great Simple Backup Software" March 8, 2021 5.0 None Pros I like the fact that it quickly and completely backs our PCs up. Cons Sometimes it takes very long to complete the backup job. Switched from [Handy Backup](https://www.capterra.com/p/55131/Handy-Backup/) Handy Backup became buggy, did not always complete the job, and took much longer to complete the task. Review Source JW Jan W. Manager Design Used the software for: 2+ years ### "Great backup program" March 11, 2021 5.0 I feel confident that we will not lose our data Pros Very user friendly and it works! When setting up new computer systems very easy to restore my backup to the new system Cons have only 1 place to enter where you want the backup to copy and name it Reason for choosing NovaBACKUP Server Agent my husband has been using this program for years, i have been using it at home as well Review Source gW gary W. vice president Aviation & Aerospace Used the software for: Less than 6 months ### "Novabackup Datacenter" March 4, 2021 4.0 For the 4 months that I have been using the software, I have had some problems but when support explained to me what I did wrong it has run smoothly. Pros Installing the software with NovaStor techs went smoothly for the free trial period. The software has been easy to use. it was making backups almost immediately after the install. i moved from Yosemite server backup, which was obsoleted, to NovaStor Datacenter. I haven't been disappointed with this software. Cons The knowledge book examples could go into more detail Review Source OS Orestes S. Automotive Technician Automotive Used the software for: 6-12 months ### "Excellent storage and backup" October 29, 2020 5.0 When you need to store files and you want to make sure that they stay safe and protected, then this is the software for you! Pros The most important feature with this software, is the ability to store and save as many files as I need to and I am able to store them for an extended period of time. From my business receipts to my kids pictures. This software comes in handy for so much. Cons There is not anything that I have found at this point that I do not like about this software. I do not use it as much as my wife, but I have yet to hear her complain either. Review Source SH Scott H. Owner Information Technology and Services Used the software for: 2+ years ### "Best backup server software" February 12, 2021 5.0 Setup was easy and support was great. Pros User interface is very easy and product is reliable. Cons None, we switched from Symantec backup exec and have been very happy. Review Source DD David D. Owner Restaurants Used the software for: Less than 6 months ### "Novabackup is easy to use once setup. It is on autopilot!" March 13, 2018 5.0 It backups my data for safekeeping. Pros I like the simplicity of the backup interface and once set up, it is on autopilot. It backups my data every night like clockwork. It provides me with reports when errors occur. Cons Once the file is saved, you cannot open it in a directory to see what you have saved. My previous backup software allowed me to review my backup files. Review Source LR Linda R. Used the software for: ### "Highly capable with many extra features" December 8, 2011 5.0 NovaBACKUP is a backup program that we have been using for 8 months now. Users can choose either a backup wizard or manual configuration of setting which I consider very user friendly. For beginners the usage of the Wizard and the definition of the backup sets might be a little bit confusing. But this is something you need to figure out one time and then the usage of the software is easy to manage. There are four different types of backups: Full, Incremental, Differential and "Snap Shot". I think that offering these different types is a very useful feature. One of the advantages that this software offers is the great array of features and options. Pros Very reliable program Online website support Cons Some of the settings are confusing for beginners Review Source LW Larry W. President Medical Practice Used the software for: 2+ years ### "Support" March 4, 2021 4.0 Pros Excellent and rapid response to questions. When email is not enough the support team is willing to access your computer to help resolve your problems. Cons The use of the software seems simple enough if you don't do it just right it is a problem Review Source Similar Products Featured