# Intuto Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Intuto the right Training solution for you? Explore 63 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/170225/Intuto/reviews

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Intuto

4.7 (63)

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Last updated March 13th, 2026

# Reviews of Intuto

Ease of use

4.4

Customer Service

4.9

## Pros and Cons in Reviews

LM

Liz M

DirectorFood & Beverages, 11 - 50 employeesUsed the software for: More than 2 years.

“During COVID lockdown the team even personalized a course we had done ourselves (which is basically just reading with a quize at the end) making it more interactive and interesting to complete. “

October 3, 2023

NW

Nikki W

Operations ManagerAutomotive, 11 - 50 employeesUsed the software for: More than 2 years.

“Less tech savvy users wouldn't know they can do this.“

December 12, 2024

NW

Nikki W

Operations ManagerAutomotive, 11 - 50 employeesUsed the software for: More than 2 years.

“I learned how to do this to make my content more interactive.“

December 12, 2024

AD

Annie D

AdministratorHospital & Health Care, 2 - 10 employeesUsed the software for: 6-12 months.

“On occasion I find I can't search up how to do something in the help article section (often this may not necessarily be a standard setup requirement I am looking for).“

June 21, 2022

HR

Harmony R

Pastoral Care CoordinatorE-Learning, 501 - 1,000 employeesUsed the software for: 1-2 years.

“The helpful support staff if you face any issues“

August 13, 2024

LM

Liz M

DirectorFood & Beverages, 11 - 50 employeesUsed the software for: More than 2 years.

“The cost is just too much for us to carry. “

October 3, 2023

NW

Nikki W

Operations ManagerAutomotive, 11 - 50 employeesUsed the software for: More than 2 years.

“It's been easy to use and I appreciate the regular check ins“

December 12, 2024

SI

Sarah I

General ManagerMarketing and Advertising, 2 - 10 employeesUsed the software for: 6-12 months.

“It is not user friendly on phones, which we have found some of the sales people do not have iPads/tablets/desktop computers at home. When they are completing through their phone, if they have not passed a section you cannot see this on the display.“

October 11, 2021

## Showing most helpful reviews

Showing 1-25 of 63 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Placement Test Assessor  
Education Management  
Used the software for: 1-2 years

### "Perfect if you're using the product correctly"

May 10, 2019

5.0

Pros

Easy UI both from my view and students' view, simple navigation, ability to choose from the existing Welcome to NZ courses.

Cons

There is nothing that I dislike about this product.

Review Source

Response from Intuto

May 13, 2019

Thank you for the review, we're glad you're enjoying using Intuto.

HR

Harmony R.  
Pastoral Care Coordinator  
E-Learning  
Used the software for: 1-2 years

### "Thank you very much"

August 13, 2024

5.0

Great! We have managed to welcome many students with the help of Intuto

Pros

The helpful support staff if you face any issues

Cons

Technical issues for students and not knowing how to navigate within testing time

Review Source

Response from Intuto

August 14, 2024

Thank you for your review and feedback, much appreciated!

FY

Feng Y.  
international manager  
Education Management  
Used the software for: 2+ years

### "review on online English placement test "

June 16, 2021

4.0

Pros

It is relatively easy to use. At the moment the English placement test is web-based. I

Cons

t will be even better if it can be done through an app on the phone or ipad. We also want the product to include writing and speaking sections which can be graded automatically so as to give an overall picture of what a learner's English level is like.

Review Source

Response from Intuto

June 21, 2021

Thank you for the review and feedback Feng. We appreciate the product suggestions.

MH

Minako H.  
Training and Development Facilitator  
Construction  
Used the software for: 1-2 years

### "Thank you \[sensitive content hidden\]!!!"

April 24, 2024

4.0

Pros

\[sensitive content hidden\] from the suppor team is very helpful. She responses within a day with detailed information. When I am not sure, she is alway there to assist. It is so easy to deal with Intuto it is all because of \[sensitive content hidden\]!!

Cons

The course design is not that flexible compare to Articulate 360. We use Intuto to manage LMS and use Articulate 360 to design the courses. Another issue is that it is hard to upload the videos. We always need to embed the videos. It requires extra effort to do so. It is much easier if we can just upload the videos.

Review Source

Response from Intuto

May 5, 2024

Thank you for the feedback Minako, really appreciate hearing your thoughts. I'll pass your feedback onto our customer success and product teams.

JC

Joanna C.  
Director  
Education Management  
Used the software for: 2+ years

### "Couldn't ask for a better partner for our business"

September 6, 2023

5.0

Exceptional in every way. We could not run our business with out their online program and support. They are quick to respond to questions and guide us when we need help.

Pros

Everything. Prior to finding Intuto we had huge problems with a previous designer who wanted us to lower our standards to make it easier for them to design the online training. With Intuto they could not do enough for us. We met with them on a Friday lunchtime, told them our requirements, gave them a PDF of our course and by 5:00pm that day they had a draft course ready for us to review.

Cons

They stopped letting their dog in the office

Review Source

Response from Intuto

September 7, 2023

Thanks Jo, much appreciated. Your dog's allowed to visit anytime. :-)

JH

Jan H.  
Managing Consultant  
E-Learning  
Used the software for: 2+ years

### "Strong contender for a wide range of eLearning solutions"

October 11, 2022

4.0

Intuto is one of our preferred learning management systems to recommend to clients. It fits a wide range of needs, has great fees for the functionality, and, unlike many other systems, it's easy to get quality customer support.

Pros

Support is far better/faster than most. Does the basics very simply, but also has added levels of sophistication and functionality as required.

Cons

Nothing major - I would quite like to see a bit of improvement to the user interface and customisation - eg site branding, colours and fonts, etc. Not strictly necessary, but we like to present a highly polished product to our clients and there are other systems that do that a little better than Intuto (but don't have the high levels of functionality, flexibility and customer support that Intuto does, which is far more important).

Reason for choosing Intuto

We haven't actually chosen Intuto over other systems. We provide our clients with the best LMS for their circumstances, so we're pretty agnostic. Intuto covers a wide range of needs and it's hard to find anything similar in terms of flexibility, functionality and customer support at this price point.

Review Source

Response from Intuto

October 17, 2022

Thank you so much for the review and feedback Jan, much appreciated. I'm delighted that you are having a good experience and your suggestions will be passed onto the team here.

IC

Ian C.  
Operations Manager  
Public Safety  
Used the software for: 2+ years

### "Our experience with Intuto."

May 25, 2021

5.0

We have come to value our use of Intuto more than would have originally been expected. Getting familiar with using the program, both as a developer and user has shown its value in ways that would not have been anticipated at the beginning. furthermore our developing understanding of the practical uses for the program is leading us to see even greater potential for the program than we are currently using within the organisation.

Pros

That it is able to produce with only a modicum of understanding on the part of the customer, a fantastic introductory or training program that is flexible, easy to use entertaining and ultimately rewarding so those using it.

Cons

Very little. As we have gotten into finding out just how versatile the program is we have gotten excited and attempted to 'push the boundaries' and have come across limitations, but these have not impacted the program use for us in any way.

Review Source

Response from Intuto

May 31, 2021

Hi Ian, thank you for the review and kind words. Much appreciated!

Isham R.  
People Project Specialist  
Entertainment  
Used the software for: 6-12 months

### "Great team behind the product"

September 3, 2018

4.0

The customer support from Intuto is excellent. The team at Intuto are attentive, proactive in suggesting improvements that would benefit us and very responsive - I've never had to wait too long for anything.

Pros

The software is easy to use and engage with. Users have reported it's very simple and clear to interact with. The dev team is regularly making positive updates to the product.

Cons

The introductory email a user receives when they are enrolled into Intuto is generic and they are not always sure what the system is.

Review Source

Response from Intuto

September 4, 2018

Thanks for the review Isham, really appreciate it.

VR

Verified Reviewer  
HR / Compliance Manager  
  
Used the software for: Less than 6 months

### "Intuto has brought our training into the 21st Century and it's taken minimal time and effort"

March 8, 2018

4.0

We were / are able to update our training constantly and simply. Also, when training needs are identified, Intuto is a simple way to get the new modules across ALL employees

Pros

Love the ease in which to create Modules, Activities, Checkpoints and the Support from the Intuto Crew when we're not sure on how to create these modules ourselves

Cons

For our Business the reporting functions are a little limited although in saying this, it does the job we need it to do.

Review Source

VR

Verified Reviewer  
Head of Language Department  
Education Management  
Used the software for: Less than 6 months

### "Easy to use and great support staff"

May 14, 2019

5.0

Great and excellent support staff

Pros

easy to use and easy scoring of assessments

Cons

more variety of testing topics for students

Review Source

Response from Intuto

May 15, 2019

Thank you for your review and feedback, much appreciated. - AJ

PC

Phil C.  
CEO  
Sports  
Used the software for: 6-12 months

### "CALM"

May 26, 2021

5.0

The program is working well for our needs - our courses are evolving but we are able to change and restucture the programs easily. An issue may arise in the next 12 months where the 1000 user limit may cause an issue for us

Pros

Easy to use. Core features and functionality didn't require much technical knowledge

Cons

The CMS within the page editign is limited. Inability to move sections around on a page - have to rewrite or copy and paste. Confusing how the course/collection and certification process and the graded pages works

Reason for choosing Intuto

We were referenced the product

Review Source

Response from Intuto

May 31, 2021

Hi Phil, thanks for the review and feedback. We'll reach out to see if we can help you out with collections and certificates.

AD

Annie D.  
Administrator  
Hospital & Health Care  
Used the software for: 6-12 months

### "Intuto saves me time"

June 21, 2022

4.0

In the almost 12 months I have been using Intuto (my organisation has been using it longer), we have almost never had a participant request assistance concerning doing the modules on the Intuto site nor had any technical issues with it. Intuto is very easy to use for both me as an Administrator in the back end and our training groups. Intuto customer service is first rate. When we first started using Intuto we did pay the higher level of customer service package so Intuto set up our course content. This worked well for us. Now we just have to do minor edits from year to year.

Pros

I really like the Collections and Group tag functions. Also the ease of bulk registrations and reporting to track participant progress. The Intuto certificates are a breeze and save an inordinate amount of time compared to doing these manually.

Cons

On occasion I find I can't search up how to do something in the help article section (often this may not necessarily be a standard setup requirement I am looking for). However our customer support is always ready to help.

Review Source

Response from Intuto

June 27, 2022

Thank you so much for your thoughts on Intuto! We'll be in touch to discuss how we can improve our help articles!

JC

Jacqui C.  
Customer Experience Manager  
Hospitality  
Used the software for: 6-12 months

### "Great Online Training Tool"

August 29, 2018

5.0

We had used another online training tool and Intuto offered us a lot less clunky software. We found that this is simple /it's not over complicated and can easily be edited and updated once original formats completed. We use this within our group to standardise some important areas when team start in the business and we use it as a back up to the one on one training .

Pros

Easy to use , uploading files takes no time ,editing is simple, Layout is easy to follow. Online support has been excellent/ prompt and efficient help at the end of the line- Based in NZ so this helps with no wait periods.

Cons

The only thing I would note is adding in the word "save " this is the norm when you have completed something yet intuto uses publish which when we first started we thought it was going out to the team . Simple change but would make a difference. The drop down boxes this should be under settings makes more sence

Review Source

Response from Intuto

August 30, 2018

Thanks for the review Jacqui. Really appreciate the feedback on the Save vs Publish. We've been discussing that ourselves just this week! We agree it could be clearer and we're going to be reviewing that whole process before starting a revamp of the course editor later this year. We'll keep you posted!

NH

Nikki H.  
Facilitator/ Executive Coach  
Education Management  
Used the software for: 2+ years

### "Intuto - THE BEST! Only way to go!"

February 26, 2020

5.0

The Intuto team is amazing. They are knowledgeable, informative, supportive and make the whole relationship so easy. They are totally available and there at the drop of a hat. They assist when I have low skills and come up with really professional materials. They train, teach, innovate, suggest better options and always have the clients best interest at heart. I really value and appreciate all that they do to make my material support my training programs.

Pros

Easy to use, interactive, multi-device user friendly, easily accessible. Interesting array of options to keep the learning interesting. Many offerings to suit the needs of each client. Replicable and also unique and changeable.

Cons

Not much actually - I am a huge fan. It really is so easy to use for new, intermediate and advanced users

Reason for choosing Intuto

The people, the offering, the assistance, the great easy to use product, the great pricing structure, and the awesome support.

Review Source

Response from Intuto

February 28, 2020

Thank you for the review and kind words Nikki. You're the best!

JB

Johann B.  
National Operations Manager  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Exceptional product "

October 18, 2018

5.0

Intuto took our ordinary training and made it interactive and engaging for the staff. They are very easy to work with and very affordable.

Pros

Very easy to use and presents extremely good

Cons

Nothing very good product easy to use and very easy to implement

Review Source

Response from Intuto

October 24, 2018

Hi Johann, Thanks so much for the review and kind words. You're great to work with and we hope we can continue to delight you. Thanks, Adrian

LS

Lyn S.  
Association Manager  
Music  
Used the software for: Less than 6 months

### "Easy to use & great support!"

February 28, 2023

5.0

Intuto has helped us transform three years of webinars into a professional learning hub---the possibilities for expansion here are limitless!

Pros

This platform is fairly easy to use and the Support & Course Production teams are terrific. Very prompt and helpful, offering embed codes and solutions freely to ensure the organisation is empowered to continue using the platform. The option to group courses together as collections is very useful. Intuto also integrates well with our existing website platform (Membes).

Cons

It would be great to be able to customise the font (or font colours) from a branding perspective.

Review Source

Response from Intuto

March 27, 2023

Hi Lyn, Thank you for the review and feedback, we really appreciate it. We're making some movement on the font side with some upcoming changes in a few months. There are some limitations we have to work around because we want to support a mobile first approach so we'll be taking it slowly and gathering feedback along the way, but change is coming! Thanks, AJ

PB

Paul B.  
Academic Manager  
Higher Education  
Used the software for: 2+ years

### "Good Simple Option for online testing"

September 9, 2018

5.0

For us, it has provide a quick and easy way to provide guidance on English-language proficiency to prospective students and has been a useful tool for engaging with new business.

Pros

Easy to set up for access to online English test and straightforward to set up new login codes for targeting groups for testing.

Cons

Not much really but sometimes when changes are introduced it takes a while to adjust to slightly different workflows.

Review Source

Response from Intuto

September 10, 2018

Thanks Paul, really appreciate your review of Intuto.

SM

Spencer M.  
Customer Relationship Manager  
Hospitality  
Used the software for: 6-12 months

### "Bravo Hospitality"

August 30, 2018

4.0

Positive benefit for our business, we need to manage it more closely a lot of our staff have been very poor in completing their modules

Pros

Reporting and over view knowing who had completed the training and how long it took them to complete was of benefit. easy to set up the modules and very good options in terms of drag and drop, multi choice etc

Cons

A little clunky when adding people to a new module, some staff have trouble receiving the link . can be hard to use on a cell phone scrolling down to all the questions does not work.

Review Source

Response from Intuto

September 2, 2018

Thanks for the review Spencer. Really appreciate the feedback. We'll certainly take that on board and incorporate it into our design update.

ND

Natalie D.  
People Services Leader  
Education Management  
Used the software for: 1-2 years

### "Feedback & Support"

June 4, 2020

5.0

Pros

Really appreciate the summary's provided of the feedback employees make per course. The base templates help us support our teams even quicker than creating our own. There is just not enough hours in the day to do what we dream up, and intuto enables us to get close.

Cons

It is user friendly, easy to track and monitor the teams progress.

Review Source

Response from Intuto

June 11, 2020

Thanks Natalie, we really appreciate the kind words and feedback.

ZK

Zoe K.  
Human Resources  
  
Used the software for: Less than 6 months

### "Great just a few glitches here and there"

May 29, 2018

4.0

Pros

Great customer support. Always get back to me pretty much the moment I contact anyone for any help.

Cons

Once or twice a glitch has caused me to lose my work. Exporting the data results for the content isnt always easy either - or it does not give me what I want. More options could be good

Review Source

Response from Intuto

June 5, 2018

Thanks for the review and feedback Zoe, always appreciated. I'm sorry to hear about your loss of work, that's really weird. Please let our support team know if it happens again so we can get to the bottom of it. We'd love to hear your thoughts on what data you'd like to see exported so we can feed that back to the development team.

GB

Gareth B.  
Group GM  
Hospitality  
Used the software for: Less than 6 months

### "good online training system"

March 13, 2018

5.0

online recording of induction training and compliance

Pros

good for uploading our paper-based training systems to a digital platform customer support was available for adapting to our requirements

Cons

some formatting not easy to manage could be more intuitive. the dashboard could be simpler. navigation could be simplified.

Review Source

AC

Andre C.  
Operations Manager  
Food & Beverages  
Used the software for: 2+ years

### "Intuto Review"

August 19, 2025

5.0

Updates to our training modules are fast and efficient from the Intuto team, meaning we can get on with running the business, and reassured that the training we require to be undertaken is relevant and correct. Owners are sent emails when courses and modules are completed, meaning they can keep abreast of their temas progress.

Pros

Intuto is an invaluable tool for our organisations training, both for incoming Franchisees and staff within the stores. We also use it to update training, and owners can use their own links for new employees.

Cons

Nothing, the content and courses are exactly what we need and always on point. Easy access via the app means it is available and up to date.

Review Source

Response from Intuto

August 24, 2025

Thank you for the review Andre, much appreciated!

NW

Nikki W.  
Operations Manager  
Automotive  
Used the software for: 2+ years

### "Intuto review"

December 12, 2024

5.0

It's been easy to use and I appreciate the regular check ins

Pros

I like that I can access a big database of images and embed H5P coding. I learned how to do this to make my content more interactive.

Cons

It would be nice if we could use H5P content supplied by Intuto instead of having to have this done for us or host it elsewhere. Less tech savvy users wouldn't know they can do this.

Review Source

Response from Intuto

August 24, 2025

Thanks for the review and feedback Nikki.

JT

Jess T.  
Project Manager  
Facilities Services  
Used the software for: 1-2 years

### "A fantastic training platform that would suit most businesses"

May 26, 2021

5.0

Before Intuto, we had no training platform at all. With 1500 staff we needed something that would suit office workers as well as cleaners, security guards, maintenance men etc. The great thing about Intuto is that they can complete the course in their own time, whenever suits them.

Pros

Intuto is super easy to use, and their support channels are fantastic. Account managers will respond to any queries within a day which is a fantastic feature. User management is really straightforward, plus you can track by courses or teams of people to analyse their usage. Very well priced for the amount of users you are allowed. All in all a great tool that adds a lot to a business

Cons

Some more flexibility in designing the courses would be great. i.e different fonts/colours/text sizes & the ability to change the size of pictures etc

Reason for choosing Intuto

Price and functionality

Review Source

Response from Intuto

May 31, 2021

Thanks for the awesome feedback and review Jess, we really appreciate it!

NW

Nina W.  
Academic Director  
E-Learning  
Used the software for: 6-12 months

### "Ease of use"

May 26, 2021

5.0

Overall, we love this software. It was our first introduction to creating virtual training programs and we feel lucky to have landed on a platform that made transitioning from paper-based materials so easy and efficient!! Moreover the level of ongoing support we experience is fantastic, the team at Intuto is very responsive and helpful.

Pros

Intuto has intuitive features which makes it easy to use. For people who have little background in course authoring software, some commercially available programs can be somewhat overwhelming. Intuto on the other hand can be used by anyone with minimal understanding - this goes for the ‘course creator’/‘trainer’ as well as the user/trainee. I also really like that content can be dispalyed as an image which allows my students to find/see what they’re doing without the need to open up files in separate browsers. Having the option to display/deliver content in various ways is great: attaching files, loading images and the option of embedding H5P is excellent.

Cons

The formatting capabilities (choice of fonts and colors, sizes, layout) are somewhat limited so you can’t really play around too much with that. However, using H5P really helps jazz up your course if you need that. Intuto doesn’t allow much in depth management of infividual students. The feature I miss most is not having an option to allow the student to communicate with the trainer via a message board directly on Intuto so we have to use a different system for that.

Review Source

Response from Intuto

May 31, 2021

Thank you so much for the feedback and review Nina, we really appreciate it. We're looking at updating some of the formatting options later this year so watch this space!

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