# Nabooki Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Nabooki the right Appointment Scheduling solution for you? Explore 20 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/170229/nabooki/reviews

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Nabooki

4.8 (20)

[View alternatives](https://www.capterra.com/p/170229/nabooki/alternatives/)

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Last updated March 13th, 2026

# Reviews of Nabooki

Ease of use

4.8

Customer Service

4.9

## Pros and Cons in Reviews

KS

Kingsley S

Coordinating Director Non-Profit Organization Management, 11 - 50 employeesUsed the software for: Less than 6 months.

“Again I get value for money and it makes and aid my administrative engagements smooth.“

August 19, 2021

## Showing most helpful reviews

Showing 1-20 of 20 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
E-Commerce Training And Consultancy  
Retail  
Used the software for: Less than 6 months

### "I love that nabooki automates my business"

December 14, 2017

5.0

Helps me with everything I need to book my clients in.

Pros

The setup process was very easy and straightforward. Nabooki automatically takes my bookings and payments, saving me from doing 2 or 3 tasks. I now wish I could use it in more areas of my business. The support centre is helpful and when I did get stuck a representative got in touch and had it resolved in less than half an hour. As a consultant I now recommend nabooki to other business owners.

Cons

I would like the ability to accept bookings that don't require a date to be selected. That's about the only thing.

Review Source

HB

Holly B.  
Yoga Teacher  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Highly recommended"

October 6, 2021

5.0

I found their support team to be very helpful and available. Its a great tool for small businesses.

Pros

Nabooki is excellent and they have done a great job. Im not very good with tech but most questions are answered on their help centre and their lovely support team are always there to assist me with any issues. The system is a combination of everything, looks professional, good price and they are based in AU which is easier for me to get support. It helped me track my class passes and I also love the review feature which helps me get public feedback. Overall, highly recommended!

Cons

Unfortunately due to COVID I have not utilised the software as much as I would have liked

Alternatives considered

[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)

Reason for choosing Nabooki

Australian based

Review Source

SC

Sharlene C.  
Owner / Director  
Arts and Crafts  
Used the software for: 2+ years

### "Long time user of Nabooki!"

September 28, 2022

4.0

I have been a user for the past 5 years and have seen a lot of enhancements during this time. I like the simplicity of the booking tool and the functionality is very good. There is always room for improvement but I know that Nabooki is actively working to improve these features and the overall experience for all users. I would happily recommend this software to a friend or colleague.

Pros

Easy to use, can schedule repeat services , easy to set up, good support.

Cons

Over the past 5 years a lot has been improved. I would like to see more specific and detailed reporting functionality.

Review Source

LK

Liz K.  
Business owner  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Nabooki has changed the way I do business."

February 16, 2021

4.0

Excellent service, great people behind the scenes. All very helpful.

Pros

Nabooki is generally very easy to use, it saves me so much time in administration and my students can easily book themselves into their yoga classes. The support team are excellent and proactive. They have been able to sort out my questions and have trained me very well in navigating around the system. When COVID came, my previous booking system started to fail me and a colleague introduced Nabooki to me. I love how it's working for me as a business owner. It helped me control numbers in each Yoga class which my previous system could not do.. It also has allowed me to send emails easily to each individual groupwhich I find it very helpful! I can also locate each booking with ease.

Cons

I had reported one strange error on payment status tagging but overall is good.

Reason for choosing Nabooki

I chose Nabooki as a trusted friend referred. I like that the company is Australian and based in Australia. The cost was affordable for my small business.

Review Source

CC

Cherie C.  
Yoga Teacher  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Nabooki Booking System"

January 7, 2020

5.0

Before using nabooki, I was manually receiving bookings through text or emails which was driving me insane. Now, it has helped me organise my weekly classes by keeping me on track as it tells me everyday who's coming to my classes. It's also very easy to use and gives the flexibility for users to book easily. I'm on top of things as I know what's happening on a day to day basis and can organise my life and business according to the booking summaries I receive everyday. I am also 100% SATISFIED with their customer service because even if it's not a problem about nabooki, they assist me in figuring out what went wrong. It's helped me out so much that I even recommended nabooki to my friends who are also using it now.

Pros

It is easy to use and can be used either from my laptop or iPhone, I get reports daily letting me know what my bookings are or who has just booked in

Cons

There is nothing that I don't like about using the Nabooki software

Review Source

WH

Warren H.  
Acupuncturist  
Alternative Medicine  
Used the software for: 2+ years

### "Supersonic"

April 13, 2021

4.0

Fantastic. Great customer support.

Pros

Ease of use. Perfect for my business. Gives me flexibility in my day to day running of my clinic

Cons

A few minor glitches. Currently, I'm getting summary of daily bookings 24hrs late. Sometimes i don't receive notifications of new bookings

Reason for choosing Nabooki

Based in Noosa as compared to America (time zone) more convenient, cost is better. Rather support Australian business. ANTA member discount.

Review Source

rP

rodney P.  
Owner, Company Director  
Maritime  
Used the software for: 6-12 months

### "This is the first time using online booking and it has made my life so much easier."

June 27, 2018

5.0

Time saving not on phone as much

Pros

I could never go back to taking calls over the phone as it now saves me a lot of time. I now only spend about a quarter of the time on the phone and quite often when I have a missed call because I'm on the boat providing a lesson, I’ll return the call only to find out they have already booked online. The dashboard is great as it allows me to keep an eye on the number of bookings for the month, where they are coming from and lets me know what courses are being booked. My business requires a more complex than most which make it difficult for me to go in and make changes but the support is great and help is always available when needed. I can’t fault the customer service, I’m really happy and definitely recommend taking online bookings with nabooki.

Cons

My business requires a more complex than most which make it difficult for me to go in and make changes but the support is great and help is always available when needed. I can’t fault the customer service, I’m really happy and definitely recommend taking online bookings with nabooki.

Review Source

GL

Genevieve L.  
Director  
  
Used the software for: 6-12 months

### "Fantastic Experience"

September 8, 2017

5.0

Pros

I have used about a dozen different systems, such as MindBody, Timely and Book Now, but I have found Naked Bookings to be so much easier to use. The setup was easy, I love the interface as everything you need is presented right up front, it's simple and it's functional. Using Naked Bookings has improved my efficiency by having everything I need in the one place. Bookings come in automatically online, the diary clearly shows my schedule and everything is displayed up front, unlike others that have all this glitzy stuff that isn't necessary and require you to go through a number of pages just to get what you need. The support is amazing and he has been really helpful for me to grow my business. Highly recommended, 10/10.

Cons

Everything is visual when running an art business so it would be great if I could display a calendar with images for my customers to select from, but listing each service on my website and using the book now button does the job.

Review Source

CC

Cindy C.  
Co-Owner  
Leisure, Travel & Tourism  
Used the software for: 1-2 years

### "A fantastic experience - excellent marketplace, simple systems and amazing support!"

June 7, 2022

5.0

Truly amazing. I was blown away and very impressed.

Pros

The customer service was amazing and I particularly like the simplicity of the marketplace and software. Simple set up and workarounds for any issues I experienced. Fabulous support team who answered any questions I had specific to my business needs.

Cons

None that I experienced. I found it user friendly and the help guides assisted me with any questions I had. It performed very well for what we needed.

Review Source

NM

Ndara M.  
SEEK Coordinator  
Education Management  
Used the software for: Less than 6 months

### "Easy way to schedule important connections"

November 4, 2021

5.0

Great! I’m excited to learn more about this system!

Pros

I’m in the business of education for children but will always need to find a way to stay connected to families. This helps me keep my schedule together while offering a professional looking way for families to connect with me.

Cons

There’s so many features, I’m still learning my way through the software but have had an overall good experience this far.

Review Source

MT

Megan T.  
Owner/Manager  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Excellent, Easy to Use booking software"

September 14, 2017

5.0

Increased business improved tracking of appointments

Pros

It works really well and it's easy to use, especially for our staff who are not technically savvy. Online bookings is great for our customers with busy schedules as it saves time spent going back and forth and now that bookings come through automatically, our staff can now spend more time providing a great service for our customers. We have seen a huge increase in business since offering online bookings, especially for last minute bookings. Support is great when needed as the help articles often answer my questions and if required, online chat is nice and convenient. I already happily recommend to others.

Cons

No negatives, have only experienced minor glitches since we've had the software and the team worked quickly to resolve them for us.

Review Source

ST

Samanta T.  
Childrens Programming Director  
Recreational Facilities and Services  
Used the software for: 6-12 months

### "Usining Nabooki for Multiple Business Functions"

July 1, 2019

4.0

With restrictive existing business systems, manual systems had been employed from program conception. Cost cutting became a focus which required sourcing and implementing a booking system. By using Nabooki we have removed many manual hours from our organisation across the various business functions now employing it.

Pros

Without doubt the post sales customer service is the best I have encountered across many years working in commercial enterprise.

Cons

We were looking for a system which could be adapted to our specific business needs. The pre-sale contact was very informed and immediately assured us Nabooki would work

Review Source

PJ

Peter J.  
Director  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Westside Fitness"

January 25, 2021

4.0

I would recommend it to any business especially a group exercise facility

Pros

Works well with our business, makes life easier for members and ourselves

Cons

If there’s anything I’m not happy with staff are able to fix it or look into it. I had a couple of issues during the time I’ve had the software and they are looked at.

Review Source

TK

Trudy K.  
Naturopath/Owner  
Alternative Medicine  
Used the software for:

### "Absolutely love it - best thing I did was sign up and start using Nabooki!"

February 14, 2018

5.0

Cuts down my time working through 3 booking diaries. Can see everything in one and my clients can now book online through my website and Facebook.

Pros

Nabooki is really easy to use, much easier than I thought. I have looked at a few other providers of booking software but they looked difficult so I didn't even bother. The customer service has been excellent and they helped me get my first online bookings in no time at all. Nabooki has improved my note taking and the automated reminders have been a great help. It has also improved my efficiency as no longer have to work through 3 different diaries.

Review Source

CD

Corinne D.  
Owner Yoga Studio  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Great and simple to use"

February 12, 2021

5.0

Pros

I like Nabooki because of the cost and it is simple to navigate. I did not use the booking system initially, just the payment system using Eway, but with Covid it was really great to have this automated booking system. Support has been very helpful and I can always reach out to them. I really love the simplicity of the system it would be really nice if they had a mobile app.

Cons

It would be really nice if they had a mobile app.

Review Source

JM

Justin M.  
Funmaker  
  
Used the software for: 1-2 years

### "Nice & easy system that keeps my bookings handy at a glance & it's loaded with quick change options!"

November 28, 2017

5.0

Pros

It allows you to make your own rules with your set up & provides a whole lot of options in the package without having to continuously fork out for extras that are already there!

Review Source

RM

Robyn M.  
Owner  
Arts and Crafts  
Used the software for: Less than 6 months

### "Nabooki provided everything I sought in a online booking software system. "

February 5, 2018

5.0

Concentrated support to tailor the package that specifically suits the needs of my small business. It is easy to navigate with limited technical computer skills, especially knowing that patient online experts are there to fully support any question, regardless.

Pros

\* Located in Australia \*Easy to navigate dashboard \*Tailored system to meet the needs of my small business \*Patient & responsive support \*Full integration with local accounting packages and online payment banking.

Cons

That I had to painstakingly trial many other inadequate and unsuitable software packages before finally finding Nabooki!

Review Source

KC

Kristy C.  
Owner  
  
Used the software for: Less than 6 months

### "Professional, timely, accomodation and time saving!"

April 23, 2018

5.0

Pros

Nabooki software allows me to customise features to my individual Personal Training business. This saves me lots of time during my working week to focus on other areas of my business rather than being bogged down with bookings and communication with clients. Nabooki has streamlined my business and brought me into the digital age with their online booking system no more paper diaries for me.

Cons

There is nothing that I have found that I dislike about the Nabooki yet only positives from my user experience.

Review Source

KS

Kingsley S.  
Coordinating Director  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Appointments made easy"

August 19, 2021

5.0

Great!!!

Pros

I like it because it easy to use and its convenient. Makes scheduling and reservation easier and brings optimum satisfaction to my clients. Again I get value for money and it makes and aid my administrative engagements smooth.

Cons

So far everything has worked well and I hope there will be more features added to continue to make it great!

Reason for choosing Nabooki

Because i wanted a unique product and Nabooki offered exactly that.

Review Source

KG

Kerryn G.  
Yoga teacher & Studio owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Booking tool for yoga studios"

September 26, 2018

5.0

Saving me time as it now tracks and confirms all bookings.

Pros

Makes it easy for clients to book their preferred service and makes it really easy for me to track the bookings!

Cons

The software doesn't yet have capability for one of the functions that I wanted to include in the booking tool

Review Source

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