# OpsGenie Pricing: A Comprehensive Guide | Capterra > Check out the OpsGenie pricing guide to understand the cost of different pricing plans, features, and insights on how to choose the right plan. Source: https://www.capterra.com/p/170236/opsgenie/pricing --- Opsgenie Pricing Guide 2025 Last updated on June 11, 2025 Written by [Barkha Bali](https://www.capterra.com/resources/author/bbali/) Writer Edited by [Parul Sharma](https://www.capterra.com/resources/author/parul-sharma/) Editor Pricing for OpsGenie [4.6 (154)](#reviews) User rating:[ 4.6 ](#reviews) Based on (154) reviews ## Overview of Opsgenie pricing [Opsgenie](https://www.capterra.com/p/170236/OpsGenie/) is an on-call schedule management and incident response platform from Atlassian that helps IT and DevOps teams notify the right personnel quickly and facilitate correct responses to critical technology issues. It offers automated actions, communication tools, multichannel alert notifications, and performance tracking and analytics, among other functionality.  The provider has a limited free plan and three paid plans. All paid plans, which are charged per user per month and billed annually or monthly, offer a 14-day free trial. Higher-level plans increase the number of key actions (SMS/voice notifications, API requests, routing rules) and unlock advanced features (advanced alert customization, outbound integrations, incident investigation).  We analyzed our database of verified user reviews and interactions to help you identify the critical distinctions between each plan and choose the right one based on your team size and project complexity. Let’s compare these plans in detail: Free $0.00 * * * It Includes - Basic Alerting - On-Call Management for Small Teams Essentials $11.55 Per User,Per Month * * * It Includes - Alerting & incident management Standard $24.15 Per User,Per Month * * * It Includes - Incident Management - Unlimited Alerting Enterprise $38.50 Per User,Per Month * * * It Includes - Advanced Incident Management - Business Visibility - Enterprise Collaboration The latest pricing information is available on Opsgenie’s website. ## Cost breakdown Opsgenie’s four plans suit the needs of businesses of different sizes, from small teams with five or fewer users to enterprises with large teams and complex IT infrastructure. Users can choose the plan that best serves their needs and budget. Plus, Opsgenie’s free trial allows new users to experiment with the tool for 14 days before committing to a paid plan.  ### Starting price Opsgenie’s Free plan offers basic alert functions and on-call management options for up to five users, which may be sufficient for smaller teams or startups.  Higher subscription tiers provide some valuable additions and functions. The Essentials plan, which starts at $9.45 per user per month billed annually ($11.55 billed monthly), includes alerting and incident management functions not available in the free model.  Upgrading to the Standard plan, which starts at $19.95 per user per month billed annually ($24.15 billed monthly), adds unlimited SMS and voice notifications, unlimited API requests, and automated actions.  Finally, the Enterprise subscription level includes service subscriptions, external services, an incident command center, and post-incident analysis reporting. It starts at $31.90 per user per month billed annually ($38.50 billed monthly).  ### Billing options  Opsgenie subscriptions can be billed either monthly or annually. Choosing to pay annually earns you a discount of about 17%-18%. Additionally, Opsgenie offers additional savings for organizations with more users. As you add subscribers, the per-user cost drops. For example, the $9.45 per-user rate of the Essentials plan decreases to $8.92 for 50 users and $8.14 for 100 users.  ### Feature differentiation  All Opsgenie plans offer unlimited alerts, email notifications, and push notifications. However, feature capacities increase and new features are added as you move up the plan hierarchy. - **Text and voice notifications (U.S. and Canada)**: The Free plan doesn’t offer voice notifications and caps text notifications at 100 per account. You can add voice and expand the limit to 100 per user with the Essentials plan. The Standard and Enterprise plans provide unlimited text and voice notifications. - **Integrations**: While the Free plan does not provide any integration capabilities, the Essentials level has built-in support for integrating with Jira. Standard and Enterprise levels expand this capability further, enabling outbound integrations as well as in-house.  - **Automated actions**: The Standard and Enterprise plans enable automated Opsgenie actions, which allow you to set up automated scripts on alerts via third-party automation platforms. The Free and Essentials plans do not offer this. - **Advanced incident management**: The Essentials plan allows 100 incident workflows per month per account compared to unlimited workflows in the Standard and Enterprise plans. The Enterprise plan also offers the incident command center, which allows personnel to control, coordinate, and command responses with integrated communication tools, incident templates, and advanced post-incident analysis. The Free plan includes no advanced incident management features. ## What users say about Opsgenie pricing Our team analyzed about 150 reviews from Opsgenie users on our website to gain deeper insight into their thoughts on the software’s pricing.  Some reviewers find Opsgenie to be on the expensive side, but users generally consider it worth the price for the features it provides and competitive with other incident management software tools. It can be a little pricey for smaller teams, according to some reviews, although the Free plan is cited as generous, even with its limits.  Here are a few of the specific review sentiments users mentioned about Opsgenie pricing[\[1\]](#footnotes): Vishal J.Senior executiveConsumer Services1-2 years Opegenie's cost can be high for some small businesses and startups. November 19, 2024 Manon S.Associate software engineerComputer Software1-2 years The cost can quickly add up if you need more advanced features and integrations. July 24, 2024 John Paolo D.NOC Team LeadTelecommunications1-2 years It has built-in SMS notification system, no need to integrate with other platforms & no need to pay extra. September 24, 2020 Joshua V.Director, Product OperationsComputer Software6-12 months Cost is very affordable and you get economies of scale the more people you put on the account and begin using it. March 5, 2020 [Read more Opsgenie reviews here.](https://www.capterra.com/p/170236/OpsGenie/reviews/) ## Detailed breakdown of Opsgenie pricing plans ### Free plan **Priced at:** $0 per month **Ideal for:** Small teams of up to five users maximum The Free plan from Opsgenie includes very basic alerting and on-call management features that are particularly useful for users who need to receive notifications and make configuration changes, as well as those who need to be notified of the status of ongoing incidents.  **Free plan features**[\[2\]](#footnotes)**:** - **Alerts and notifications**: Get unlimited alerts, email notifications, and push notifications to keep critical support staff and stakeholders informed of new and ongoing incidents, statuses, and more.  - **SMS notifications**: Send up to 100 SMS notifications to U.S. and Canadian recipients and up to 100 to international recipients with the Free plan. There is no option on this plan to purchase additional text notifications.  - **Mobile app**: Take advantage of anytime anywhere alert and incident management with the included Opsgenie app, which allows teams to view, update, and receive notifications of issues. The app is available on Android and iOS. - **Routing rules**: Create one routing rule to notify the correct individual or team based on the source, timing, or importance of a critical alert. _Opsgenie alert dashboard provides insight into current and resolved issues (_[_Source_](https://www.capterra.com/p/170236/OpsGenie/)_)_ ### Essentials plan **Priced at:** $9.45 per user per month (billed annually) or $11.55 per user per month (billed monthly) for up to 25 users; the per-user price drops the more users you have **Ideal for:** Small DevOps teams, startups, and small or mid-size IT teams with basic needs The Essentials plan includes the core functions many teams need, including alert routing, incident management, on-call schedule management, escalation policies, and so on. It also expands the number of SMS notifications to 100 per user and adds voice notifications. **Essentials** **plan features**[\[2\]](#footnotes)**:** - **Built-in Jira integration**:  Opsgenie’s integration with Jira allows you to create issues from any alert, link management requests, and more. This increases efficiency and allows teams to respond to incidents and track individual customer issues within Jira.  - **Team-based service management**:  Map alerts to the impacted business service, ensuring the proper team responds and the appropriate stakeholders are kept updated.  - **Downloadable and schedulable reports**: Automatically generate and deliver customized reports at specified times or dates, complete with data visualization, post-incident analysis, and more.  - **Incident timeline**: View the history of an incident with real-time updates of alert changes, incident edits, stakeholder activities, and more. _Opsgenie incident reporting and analytics (_[_Source_](https://www.capterra.com/p/170236/OpsGenie/)_)_ ### Standard plan **Priced at:** $19.95 per user per month (billed annually) or $24.15 per user per month (billed monthly) for up to 25 users; the per-user price drops the more users you have **Ideal for:** IT and DevOps teams in need of more robust incident management and flexibility, as well as advanced features and bi-directional integrations The Standard plan allows users in growing organizations to tailor incident management workflows and responses based on several different factors. SMS and voice notifications are unlimited on this plan. **Standard** **plan features**[\[2\]](#footnotes)**:** - **Actionable alerts**: With the Standard plan, you can trigger automated actions to run from third-party applications, such as running network diagnostics or restarting a system. You can also append charts, logs, or other materials to an alert for context. - **Bi-directional integrations**: Integrate Opsgenie with ITSM tools such as ServiceNow, Zendesk, Salesforce Desk, and Freshdesk, allowing data to flow easily between your key service and support tools.  - **Call center**: Get a phone number and route incoming calls based on your preferences. One number is free; additional numbers are $10 each.  - **SSO**: Single sign-on is available with the Standard plan, enabling you to control access to Opsgenie via integration with Okta, Google Authentication, or other SSO tool. _Investigation dashboard centralizes key information on incidents, responses, and more (_[_Source_](https://www.capterra.com/p/170236/OpsGenie/)_)_ ### Enterprise plan **Priced at:** $31.90 per user per month (billed annually) or $38.50 per user per month (billed monthly) for up to 25 users; the per-user price drops the more users you have **Ideal for:** Large, complex organizations with multi-tiered IT infrastructure Scalable and comprehensive, the Enterprise plan includes several advanced features that help manage critical incidents and allow for extensive customization.  **Enterprise plan features**[\[2\]](#footnotes)**:** - **Service and infrastructure health analysis**: With a top-level view of services to identify problems and weaknesses, this feature helps teams identify, understand, and address high-frequency incidents to improve responsiveness and planning.  - **Incident command center**: Command, control, and coordinate responses via video conferencing, chat, and additional tools. Teams can improve collaboration and management protocols with a centralized view of issues, personnel, and more.   - **Company-wide web conferencing**: Users can automatically initiate a video conference with relevant personnel when an alert is triggered, allowing teams to communicate and coordinate incident responses immediately. Integration with Zoom and other tools lets users join web conferences immediately within the interface.  - **Post-incident analysis reporting**: Review major incidents with detailed insights, including actions taken, communication flow, team participation, and several other factors to help identify areas for improvement and design improved responses.  _Opsgenie incident command center, including response information and personnel (_[_Source_](https://www.capterra.com/p/170236/OpsGenie/)_)_ ## Total cost of ownership Numerous factors can impact the total cost of any software solution your business needs. Some factors are simple to calculate, such as the number of personnel who will be using the software (for per-user subscriptions, for example), while others may be less clear. Here are a few potential costs to keep in mind:  ### Upfront costs/set-up fees Upfront costs may include licensing, customization, and mandatory set-up or training fees to cover tasks like platform configuration, data migration, and team onboarding. Opsgenie does not provide any information about additional upfront costs or set-up fees.  An Opsgenie representative may be able to help you determine if there will be any specific charges for your organization depending on your intended usage.  ### Additional costs to consider Opsgenie is a fairly robust incident management and response solution utilized by IT professionals, DevOps teams, and support teams. The needs of each business and team are unique, and as such, there may be additional costs associated with your specific needs and usage of Opsgenie.  - **Extra resources:**  - **Alerts and notifications:** After reaching the limits of the Essentials plan level, extra text and voice notifications cost 10 cents each for recipients in the U.S. and Canada and 35 cents each for international recipients. - **Call center phone numbers**: Opsgenie provides one phone number to users of the Standard and Enterprise plans; additional numbers are $10 each. - **Call center minutes**: Standard and Enterprise plans include 100 minutes of call routing within the U.S. and Canada. Additional minutes cost 10 cents. International minutes cost 35 cents.  - **Training and onboarding**: In order to ensure that your team is on the same page, you may need to invest in additional training or onboarding support when utilizing Opsgenie. There are many free resources available online, but more robust training options may have a per-session or ongoing subscription fee depending on your needs. ## How to choose the right Opsgenie pricing plan Evaluating which Opsgenie subscription level makes the most sense for your business involves considering a few factors, some of which are detailed below. Considerations while choosing the right Opsgenie pricing plan - **Assess your business needs:** With certain plans limited in the number of notifications, API requests, rules, and other capabilities, starting with a clear assessment of your business needs will be key to choosing the right subscription level. For example, the Essentials plan has limited resources, including limits on SMS and voice tools. Exceeding these limits will require additional charges. Additionally, some critical features, such as dashboards and automations, are only available in higher-tier subscriptions. Carefully consider if these tools can benefit your team and enhance responsiveness enough to make them necessary for your organization.    - **Compare features offered in each plan**: As described above, features vary across the four subscription levels. The Free plan offers only basic alerting and on-call management options. The Essentials, Standard, and Enterprise subscriptions provide actionable alerts and outbound integrations. Advanced call center support, service subscriptions, and the incident command center are only available at the Enterprise level. Closely review what is included at each level to ensure that you are not overpaying for your organization’s needs or missing out on helpful features.  - **Consider your budget**: Several reviewers find Opsgenie to be a bit expensive, although each plan’s provided features may ultimately provide a good value for the money. Determining how your company evaluates the software’s value depends on your budget for the tool, especially with per-user pricing. Consider the size of your team and collaborators and compare it against the subscription tier pricing to get a true sense of the overall costs. Decide if the additional features are necessary or just nice to have, and keep in mind features that you may not need at the moment but are likely to use in the near future. ## How to maximize the value of your Opsgenie subscription No matter which subscription level you choose, utilizing Opsgenie to its fullest is the best way to maximize your return on investment. Some key steps to take include: Ways to maximize the value of your Opsgenie subscription ### Utilize all features Even at the Free subscription tier, be sure that you and your team make use of all the included and available features, including the iOS and Android apps for anytime anywhere incident management. There are also valuable team-based organization functions, schedules, and routing rules included in every tier. When upgrading to a paid tier or a higher-level subscription, consult with your team to ensure that they are familiar with all of the available options and tools and that they are integrated into the workflows.  ### Customer support and resources Opsgenie provides several channels for getting help when you have a problem or issue with the tool. Depending on the plan, you can access community-based support, email and chat support, and phone support. The provider website also includes training and certification, documentation, and knowledge base sections. Whichever subscription you have, use the available support for any issues that prevent you from getting the most out of your software.  ### Additional tips for getting the most out of your plan - Take full advantage of the free trial of Opsgenie’s paid plans to explore the features, tools, and integrations that may be most useful for your organization. - Explore user videos and training or demo videos available on YouTube and elsewhere.  - Connect with other DevOps teams in your area who are also using Opsgenie for insights.  - Explore user reviews on Capterra for more detailed insight into the value, features, and experience.  - Use Opgenie's extensive reporting and analytics features, particularly in the top two plans, to improve your team's performance, productivity, and efficiency. ## Is it worth paying for Opsgenie? Determining if Opsgenie will be a useful tool for your support and DevOps teams requires consideration of your specific needs for notification and alert/incident management and your budget. The following section breaks down some factors that might help you decide. ### Value for money Opsgenie has a value-for-money rating of 4.4 out of 5 based on user reviews on Capterra. The general user sentiment is that although the software can be expensive, it is worth the cost based on the features and functionality it offers. Reviews note that pricing is particularly fair when compared to pricing from alternative providers. Here are just a few user reviews that speak to the value proposition of Opsgenie and the value for money[\[1\]](#footnotes): Derek D.Senior System AdministratorAutomotive6-12 months Opsgenie's advantage is the cost, especially when you look at the co-marketing being done. December 19, 2017 Chaitanya S.Senior Operations EngineerHospital & Health Care6-12 months We were able to get a really good Pricing and Number of integrations is awesome. August 1, 2018 John Paolo D.NOC Team LeadTelecommunications1-2 years Satisfied given the amount of money we pay with them September 24, 2020 Serhii M.Service Desk AnalystInformation Technology and Services1-2 years Not really expensive compare to similar products, overall performance is very decent. December 22, 2021 [Read more about Opsgenie reviews here.](https://www.capterra.com/p/170236/OpsGenie/reviews/) ### Features of the Free plan Opsgenie’s Free subscription tier includes valuable functionality like unlimited alerts and email notifications, an Opsgenie app on iOS and Android, team-based organization and schedules, routing rules, and more. While the plan is limited to five users and 100 account-wide SMS notifications, the included features offer many useful options for smaller teams, startups, and organizations with just a few stakeholders. Paid plans unlock many additional features, but they may not be necessary for your team. You can test those features via Opgenie’s 14-day free trial offer. ### Customer support options  Opsgenie user reviews give the software a rating of 4.6 out of 5 in customer service, which is its highest-rated subcategory and a higher customer service rating than several of its top alternatives. Reviewers specifically mention that the customer service is proactive and reliable and addresses issues quickly.  On the Free plan, customer service is limited to community support, so this may be a consideration when you are choosing which subscription option makes sense for your needs. The Essentials and Standard subscriptions offer email and chat support for users. Organizations that choose the Enterprise plan have access to 24/7 support via email, chat, and phone.  Additionally, whitepapers, webinars, and videos, among other resources, are available on the Opsgenie website. ## Is Opsgenie right for you? ### Assessing your requirements Assessing the current and future needs of your DevOps or IT team, as well as your business goals and growth projections, can help you decide whether Opsgenie is the right emergency notification and incident management solution for your business. Key factors to consider to help you make a decision include:  - **Number of users and notification volume:** Limitations at the lower subscription levels, specifically on SMS and voice notifications and API requests, may not meet your current or future needs. Plus, the per-user-per-month pricing model can quickly grow your subscription costs. This may be fine given the value and convenience of Opsgenie’s overall feature set, but it should be a consideration. - **Features and capabilities**: Advanced features such as automated actions, alert customization, outbound integrations, incident investigation, and so on are only available at higher-tier subscription levels. However, they may be exactly the types of features your team could benefit from the most, making those advanced subscriptions more than worthwhile.  - **Necessary integrations:** Be sure to review what Opsgenie integrations may help optimize your tech stack. Integrations with AWS, Slack, Datadog, Jira, Zendesk, Zapier, and many other tools are available.  ### Alternatives to Opsgenie Opsgenie has been reviewed highly by users, receiving an overall rating of 4.7 out of 5 stars. But, how does it hold up when compared to top alternatives in terms of pricing and the value it provides?  Opsgenie has a value-for-money rating of 4.4 out of 5, which is fairly comparable to its alternatives. **Jira Service Management** comes in with a slightly lower 4.3 value-for-money rating and offers paid plans starting at $19.04 per agent per month. **ilert** and **Site24x7** both have value ratings of 4.5, and their paid plans start at $24 per user per month and $10 per user per month, respectively. **Freshservice** has a 4.4 out of 5 rating and paid plans starting at $29 per agent per month. Lastly, with a 4.1 value-for-money rating, **Datadog** has paid plans starting at $15 per host per month. All starting prices are billed monthly; discounted rates are available with annual billing.  Each of these alternatives has a top feature valued by users: - **JIRA Service Management:** Based on reviews, ticket management is JIRA Service Management’s top feature. Users appreciate that it is robust yet easy to use. They also like the ticket management process, customizability, and in-depth reporting. - **ilert**: ilert offers on-call management and status pages for DevOps team to manage incidents. It also integrates with other monitoring tools to help teams address and escalate issues. - **Site24x7**: Site24x7 reviewers highlight comprehensive and reliable server monitoring capabilities as the tool’s top feature. They value the consolidated dashboard and user-friendly interface. - **Freshservice**: Ticket management is also the top feature for Freshservice users. The organized, easy-to-use system makes managing tickets, incidents, and service requests simple. - **Datadog**: Datadog reviewers rate performance monitoring as a top feature of the software. The feature stands out because of its customizable dashboards and effective cloud and infrastructure monitoring, among other functionalities. ### Cost comparison: Opsgenie vs. popular alternatives [4.5 (765)](https://www.capterra.com/p/227102/JIRA-Service-Management/#reviews) * * * Starting Price $20.00 Per User , Per Month * * * [4.7 (345)](https://www.capterra.com/p/168192/Site24x7/#reviews) * * * Starting Price $10.00 Flat Rate , Per Month * * * [4.5 (691)](https://www.capterra.com/p/132997/Freshservice/#reviews) * * * Starting Price $19.00 Per User , Per Month * * * ### Making the final decision Opsgenie’s overall 4.7 rating shows that users value the real-time alerting and monitoring tool. Its customizable dashboards and numerous integrations with popular platforms are just a few reasons it can be a good choice for DevOps and IT support management teams.  The Free plan is appreciated by many users, especially for smaller teams that need basic functionality without another business expense. At other subscription levels, some reviewers find the software expensive, but they do find value in the features provided in various plans.  There are several ways you can evaluate Opsgenie as an option for your business. You can start with the Free plan or sign up for a free trial to explore features outside of the free-forever tier. You can also learn more via the Opsgenie community resources; view tutorials, blogs, videos, and more on the provider’s website. ## FAQs Does Opsgenie offer any discounts? Opsgenie has an always-free subscription option that allows people to use the software at no cost. It also discounts its paid plan pricing when billed annually rather than monthly. Additionally, Opsgenie’s per-user pricing decreases as you add more users. How does the 14-day free trial work? Upon signing up for the free trial of Opsgenie, you have access to the software’s features for 14 days. No credit card is required during the trial period. If you want to continue using the software after your trial, you can select a paid plan and pay by credit card or invoice. Your configurations and data will remain the same. If you choose not to purchase a paid plan, your account will revert to Opgenie’s Free plan. Can I upgrade or downgrade anytime? Opsgenie allows users to upgrade and downgrade their subscription at any time from within the billing page of their account. Upgrading customers will have immediate access to the functionality of the subscription tier they have chosen. Downgrading customers will be billed for the new subscription level once their current subscription period ends. What are my payment options? Opsgenie accepts all major credit cards as payment methods. In addition, customers on annual subscription plans can pay offline and via purchase orders. What will my Opsgenie subscription cost? Your subscription costs will depend on the plan you choose and how many users need access to the tool. Opgenie does offer a limited Free plan for up to five users. Paid plans start at between $9.45 and $31.90 per user per month paid annually. If you elect to pay month to month, the per-user prices will be slightly higher. What is the difference between the user types? Opsgenie defines two different user structures: responders and stakeholders. Responders are able to view and receive notifications, perform action on alerts or incidents, and make configurations. Stakeholders are users who need to receive notifications about incidents only. What if I need extra resources? Free plan users are unable to get additional resources beyond their monthly limits. However, Essentials plan users can pay for extra text and voice notifications (10 cents per US/Canada notification and 35 cents per international notification). Does Opgenie support international SMS & Voice notifications? Opsgenie currently supports SMS notifications for every country and voice notifications in over 170 countries. #### Methodology 1. Review excerpts are passages extracted from longer reviews written by verified reviewers. We obtain these excerpts by applying an algorithm that considers factors including, but not limited to, length, topic coverage, and thematic relevance. Excerpts are evaluated for positive or negative sentiment and receive a sentiment score. Excerpts represent user opinion and do not represent the views of, nor constitute, an endorsement by Capterra or its affiliates. Excerpts are not edited for clarity or grammar. 2. Our research team identified these features from vendor websites (as of Feb. 16, 2025) based on their analysis of what users find valuable or expect from IT management software. This list is not exhaustive. For additional features, refer to the vendor’s website. [Barkha Bali](https://www.capterra.com/resources/author/bbali/) Barkha Bali is a writer at Capterra, providing expert insights to help small businesses identify the right software for their needs by analyzing user reviews data for the highest rated products in relevant software categories. She has worked in finance, lifestyle, education, and medical. With expertise in marketing and content strategy, Barkha’s work has been featured in Medium and educational websites. When not working, she can be found re-watching “The Office” or “Brooklyn Nine-Nine.” [Parul Sharma](https://www.capterra.com/resources/author/parul-sharma/) Parul Sharma is a content editor at Capterra with expertise in curating content for various niches, including SaaS, digital marketing, and search engine optimization. With over half a decade of experience in content writing and editing, Parul has the expertise to simplify complex terms into engaging, valuable content for targeted audiences. She completed her graduation and post-graduation in English literature from Delhi University and was awarded the Dr. Asha Sahni Memorial Award for being the... Related reading Table of Contents - [Overview of Opsgenie pricing](#overview-of-opsgenie-pricing) - [Cost breakdown](#cost-breakdown) - [What users say about Opsgenie pricing](#what-users-say-about-opsgenie-pricing) - [Detailed breakdown of Opsgenie pricing plans](#detailed-breakdown-of-opsgenie-pricing-plans) - [Total cost of ownership](#total-cost-of-ownership) - [How to choose the right Opsgenie pricing plan](#how-to-choose-the-right-opsgenie-pricing-plan) - [How to maximize the value of your Opsgenie subscription](#how-to-maximize-the-value-of-your-opsgenie-subscription) - [Is it worth paying for Opsgenie?](#is-it-worth-paying-for-opsgenie) - [Is Opsgenie right for you?](#is-opsgenie-right-for-you) - [FAQs](#faqs)