Microsoft

Phone System


4.5 / 5
5332 reviews


Average Ratings

5332 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

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About Phone System

Web-based phone call system that works with Office 365 and turns daily calls into instant messaging or video sessions.


Phone System Features

  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Employee Directory
  • IVR / Voice Recognition
  • Mobile Access
  • Virtual Call Center
  • Web Conferencing

Vendor has not completed this information.


Phone System Reviews Recently Reviewed!


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Office 365 Pros and Cons

Feb 10, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is useful for small and big companies. There are three different packages that you can use, depending on your type of business - small or professional use.

Thing that I like most in office 365 is that there is big storage - 50 GB for emails, which is very convenient if you are working with a large customer range and you receive 1000 to 2000 email per day.

Second thing is share point online where you can upload and share your documentation with people from work, it is very easy to access and update it.

You can use it on five different devices - Mac, PC or mobile, which is an advantage if you need quick to send, adjust or upload needed information or any data.

One Note is a good option where you can create guides, make notes and it is very handy and easy to use.

Also, one drive - cloud storage is 1 TB which is very useful.

Cons: It is not fully accessible when you are working online from web browser, sometimes it can lag or slowly work when is booting with Skype in background.

Can't fully use Excel in browser, also there is a difference when you are using document online and in word.There is a big difference in outlook online and in application, you are limited for some options, for example conversation is going into the one email, like in a text message conversation and formatting options are limited, also it will not add auto signature when you are replying or sending emails.

Overall: Biggest advantage is when you are using it in a large business corporation, easy to access and share files for employees.

Easy to communicate and share data within company via One drive and share point and Microsoft Teams.

Offers great apps and tools to optimize productivity and communication

Feb 07, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

1 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: I like how it has OneDrive so that you can upload things onto the Cloud Drive so that you can share it with other users. I also like how you can create groups and put multiple e-mails. I also like how you can create calendars and share them with people (which is especially helpful in the business office setting to know when certain people have appointments/meetings, at work, on vacation, etc.). The instant message via Microsoft Teams is great too when trying to communicate with people in different offices. I also like how there are so many different apps I can utilize. There is Delve, Flow, Kaizala, OneNote, Yammer, and PowerApps, Dynamics 365. Unfortunately, I don't use these at my office, but I can see them being utilized fully in other businesses. I use Microsoft Word, Excel, and PowerPoint a lot. I like how all of these have templates too, so I can use those instead of starting from scratch. Excel has one for personal monthly budget, custom calendar, project trackers, lists, weekly timesheets, travel expense trackers, etc. All of these are so useful! All you have to do is input your own data/numbers/words because all the formulas are already preset. Microsoft Word has templates for resumes, business letters, event flyers, reports, newsletters, invitations, etc. They're all so wonderful and helpful!

Cons: I don't like how you are not able to import or export contacts easily between other e-mail platforms (i.e. google.com) and Outlook. I wish there was some way it could all sync up. Also, they have an app for Outlook, but it's not very user-friendly. A lot of functions are not available (i.e. open another mailbox) and it's hard to see the full e-mail window when I'm typing.

Overall: Perfect for business use. Lots of different apps and features that are very useful in businesses. It helps allow for better communication between coworkers, especially with Skype (for video conferencing), Microsoft Teams (for instant messaging), and Yammer (for creating polls, praise, and any updates). Office 365 has definitely helped me work more efficiently. I've gone from "working harder" to "working smarter" thanks to this software!

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The one stop software for serious business and office productivity

Dec 07, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Microsoft is excellent in its support for office 365 and whenever I have needs to call on them, they have always responded and even for clients I cannot go to, the support from Microsoft sometimes mean that my input is not even needed to overcome their complaints.

There is a staggering volume of effective updates for office 365. I recall having an issue with outlook on a client's platform that resulted in a system crash whenever he tries to access it. He called me and complained and I was supposed to go fix it by the weekend. Incidentally, an update was released that same day and by the time he installed the new update, that issue was magically solved and thus saved me the stress of embarking on that trip. I will never forget that because it was an already hectic period for me.

There is 1TB of secure OneDrive storage which comes with a business version of 365 which some of my clients appreciates because it saves the cost of getting additional cloud storage from other vendors.

Accessibility is very key in my line of duty and the ability to access word, excel, power point, Skype and use outlook as found in office 365 domiciled on my pc and in the cloud anywhere I am, gives me the confidence to take on many tasks.

The collaboration tools like SharePoint and Microsoft Teams is useful for teamwork and integration of processes amongst departments of large organizations.

Another amazing thing about office 356 is that the developers are consistently improving on the application.

Cons: It is a very bloated suite and many clients don't make use of up to 50% of the functions embedded in it.

The suite is not completely available on some platforms. For instance, I once tried to deploy it on a client's MAC only to find out that Microsoft publisher was not available.

Maybe it is just me but I think the pricing for office 365 is incredulous when compared to similar suites.

For slow internet, the online application for programs like Access and excel is going to test your patience especially for large tables and data.

Overall: I have used office 365 for both personal use and for deployment for clients and I can boldly say that there is nothing quite like office 365 and clients always almost never have negatives except kudos for this suite. Many of them categorically ask for office 365 and won't settle for another. It is a complete catalyst for productivity ouside the pricing.

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Let Me SWAY You Toward Office 365

Dec 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The Business App world can be confusing. I get it. There is a great deal of speciality in the BA world and it's hard to know what products to even trial nevertheless purchase or commit to long-term. I don't know why everybody doesn't start with Office 365. It's so all-encompassing and helpful you'll even want to use it during a Leap Year when there are 366 days in a year!

Word, Excel and PowerPoint are the sine qua non of office document production. We've all used them and we all like them. Now you don't have to be a rich big-shot to own Office so the products are fully accessible and cheap. If you haven't worked with Microsoft Sway yet, you're missing the boat in conveying your concepts and ideas to a larger market. Sway is like PowerPoint on steroids. Sway was created to convey concepts quickly, easily and clearly. The biggest difference is that Sway was designed to express concepts digitally, onscreen, rather than to an audience. Sway has all the templates and creative assistance you can ever need. Give it a try. Trust me. It's a great example of where Microsoft is headed in my opinion.

I use OneNote as a brainstorming and organizational drain for all of my business ideas and projects. Its ease of use is legendary. Your contacts, email, storage and now video conferencing and calling with Skype is really all you need. Do us all a favor. Start with Office 365. It's your one stop shop for productivity. You'll look smarter than you really are.

Cons: It bugs me how Skype runs at startup right away. I'm not a computer pro. It took me a few weeks to figure out how to stop it. I use it all the time. I just don't want it popping up right away.

Overall: Collaboration with One Note. Getting colleagues to express themselves through Sway. OneDrive is a lifesaver.

Office 365 Review

Nov 13, 2018
5/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Accessibility is the biggest asset of Office 365 for the user. The ability to use a computer as a platform to reach the cloud allows for interchangeability and access from anywhere. Having less desktop applications has allowed me to cycle through our corporate computers seamlessly as no data is actually stored in my hard drive (3 computers 3 years.) The mail app also runs smoother in the web browser when you are sharing calendars. This function used to consistently crash our computers when sharing a calendar on the Outlook Desktop Application.

Cons: Overall, I like Office 365 much less than I like my Windows Desktop Application Suite. Specifically, there is less functionality in the web based apps. I like several windows open in Outlook which is easier accomplished within the desktop app. I also do a lot of work without access to WiFi. Desktop Apps allow you to at least create content which can then be shared upon access to internet. Our office internet is also very slow and unreliable. We try and reduce the amount of reliance on web pages. I think it will be hard to ever have the full functionality that a desktop app has, but this is a good temporary solution to access your email or word docs on the move.

Pricing - Office 365 is now subscription based. You used to be able to buy a license and only pay again when you wanted to upgrade. Now you get constant upgrades, but this comes at a cost.

Overall: Overall, cloud technology is appreciated from a convenience perspective. Also, constant updates provide smooth operating experience. This comes at a cost though. I've also found the web based apps to be less streamlined than the desktop apps. Overall, the shift to a subscription based model was not a necessary shift by Microsoft for the consumer. More of a move that benefits Microsoft. That said, product is still robust and well produced and supported.

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MICROSOFT OFFICE INDISCUTIBLE LEADER

Oct 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: With nearly 25 years in the Windows universe, despite the fact that there are free Office software alternatives, Microsoft Office continues to be the most widely used on a global scale among users and customers, whether at the corporate or personal level, none of these tools has arrived. to pose a threat to the reign of Microsoft Office, The Redmond company now offering services for the Microsoft cloud based on a subscription model, with desktop applications for Windows that include Word, Power Point, Excel, Outlook and Access, and One of its innovations is that they allow the collaborative edition of documents and teamwork, this is a great step from the suite to a set of applications where tablets and smartphones with iOS and Android operating systems can access these documents through web applications that Microsoft has released so that users can temporarily use a document of the classic tools of Off ice: Word, Excel and Power Point, boosting productivity in an increasingly connected and prepared environment for modern work and collaboration online and in a team within a company or personal level.

Cons: In a Microsoft Office administrative installation, more disk space is used on the server, the amount of disk space required on the server ranges between 100 and 325 MB or more, depending on the version of Microsoft Office, if other programs use your server network or if you use it to store data files, it is possible that the server does not have enough disk space, however, this problem is more due to the limited storage of the PCs than the program itself, what it does have is a cost per license very high, apart from that I find no disadvantages that subtract points in favor of Microsoft Office

Overall: In the case of Office 365 Profitability, which allows to optimize the efficiency and productivity of the organization due to the control and ease of management allowing any person with access to share information from any place or device, thanks to the cloud "we work from anywhere" and "Team work" regardless of time zones

Capterra loader

Pretty good software with some unfortunate weak spots

Sep 18, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: The basic functionality is quite good. It essentially does what it's supposed to do: It allows you to chat with team members. The direct chat option is pretty straightforward. The option of creating different teams (hence the name) to structure the group chats is quite conventient, because it adds another layer, making it three: Teams, channels, threads (within channels).

Notifications are pretty reliable, mentions and activities in channels you follow are logged into an activity feed, which is quite useful.

The part where Teams really shines though is the option to add other functions to a channel. The Wiki can be nice, although using it is sometimes a bit counter-intuitive. What's really helpful is the Planner, because it allows you to include kanban-like views of tasks (or other things). We actually use it less for tasks and more for ideas and backlogs of things for the entire team to review.

Cons: One thing that bugs me is an issue that also came up with Slack: You sometimes miss notifications because, when you open the app, you automatically jump into the last channel (or chat) you where when closing it. When you actually want to go to some other place, you might leave the channel, leaving all notifications marked as "read" - but you might not even have noticed there was something new in them! I don't know how to solve this, I only know that it can be a problem.

The real downside of Teams is, for me at least, the very limited possibility of your notifications. You can essentially turn them on or off for mentions, channels you follow, and chats. There are some other options, but they are all of the "all-or-nothing" type. I either get notifications (and therefore push notifications on my smartphone) for all mentions, or for none of them. Here, Slack has a much better system.

The other thing is the mobile app. On Android, it's just not as reliable as it could be. Activating the "don't disturb" status, for example, does nothing. If I want to turn of push notifications, I need to that completely and manually. Sometimes, uploads don't work. And when I'm on the road, messages might not get through - but instead of sending them once I have a connection, it sits there with warning sign, waiting for me to resend it... kind of an archaic way of dealing with this issue.

Overall: We use it as an all-around communication software, and overall it works quite well (despite the minor hiccups described above). Thanks to wikis and planners we can even include some other elements of our collaboration structure in Teams, enabling us to get by with only two software systems: Teams for communications and Scoro for task and project management as well as CRM and billing.

Capterra loader

Office 365 toolkit for everyday work management.

Sep 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Office 365 is a very complete software package to be installed on computer equipment. These programs are well known, and daily use of the PC such as Word, PowerPoint, Excel, OneDrive, Outlook, Publisher, Access, Skype, among others. And to install it is only necessary to have a subscription, in most cases when you buy a computer you install Windows and automatically the Office, so it is the most widely used package, and allows you to share information handled through the different tools that it brings with other people, although they have different versions. Effectively the applications that this service brings are the best ones to create, save, and share with other users through the network different types of files, with different applications. And it even allows applications to be combined

Cons: Since I use a PC, they have had Office installed in their versions for the particular time, and used all the programs it brings and so far I have not had problems of the program that caused me any particular circumstance that reflects some flaw of the applications. Sometimes I have strained viruses that are causing the failures, and I have even deleted files from Office programs, but these are not problems of the package, comes from using the Internet, or placing on PC artifacts such as PENDRIVES and others, infected.

Overall: Office 365, brings programs such as Word that allows me to transcribe work of promotion, research, among others, like receiving files from my students mounted on this tool. Another program that used a lot is PowerPoint, which helps me to make presentations of my classes, in a practical, interactive, with as many tools to make knowledge more effective, also for the presentation of research at events academics; Another program is the Excell that I use to design budget calculations, note control, tables and graphs with results data, among many other things. In addition to these, which are the most used, I also use the OneDrive that allows me to store information from different management sources in the cloud. The other tools I have also used, not so frequently but it has also allowed me to achieve what I need at certain times. Actually the Office 365 is a necessary tool, and important in the daily life of my work as a teacher and researcher.

A complete set of extremely useful programs for work or home

Sep 13, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I will mention a few of these programs to make a reference:

WORD offers probably the largest selection of font types on text managing apps. The panel control at the top (Ribbon) is very intuitive and consistent with all MS office tools, you get familiar with it quickly, and also adding numbering, bullets, or other visual helps to improve your document's look is really easy, just highlight the paragraph you are working on, right-click on it and a mini-toolbar will appear so you can select what you need to edit, format, or add. In case of any grammar or typing errors are made, the program has a "real-time" spelling check that suggests spelling and grammar corrections, so your work can have the quality you need.

EXCEL is my workhorse, I use it to create tables, make calculations, generate graphs, and also make small programing routines. You could even create your own mini-ERP with this app.

POWERPOINT is the data show presentation tool by excellence, you can download multiple templates on line, and interact with it by activating the highlighter and pen features to write on top of your presentation.

Cons: On WORD Sometimes placing inserted images into your text becomes a little tricky, but with a little practice they end up in the right spot.

On EXCEL I have experienced some lag between the time you move your cursor in the cells, and when it actually moves, I guess we may be working on-line without knowing it :)

Overall: Excel is what I use the most, and for me it is more than a spreadsheet creating tool, is a mathematical, drawing, statistical, and many more things tool.

Besides of using WORD as my document redaction tool to generate documentation for my projects, I also use it whenever I need to check a text redaction for written messages to be sent by e-mail or other text apps since I normally get better grammar suggestions with it.

The all encompassing software for business.

Sep 11, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Everything is linked together under one family of software and it lets you do almost everything you need to do in an office seamlessly. Microsoft pretty much thought of everything from making sure your documents are backed up and protected (Onedrive), you can easily communicate (Outlook, Skype, Teams), and you can easily share with others and collaborate in real time (Teams, Sharepoint) all securely and relatively easily. Almost every task you want to accomplish can be done in several different included apps and it is all very intuitive. Anything you can't figure out is very easy to find answers to using the new search tool they incorporate into all the software.

Cons: Since everything is tied together, if you run into an issue or something doesn't work right, it could be catastrophic. This mainly pertains to the Onedrive feature that you rely on to make sure everything you worked on is backed up. If something goes wrong, which it has on a few occasions in my office, you could lose everything. My only other complaint is there are a lot of settings in different places that could affect how things work and sometimes you can't find the setting you need to change. One case is with the Outlook search function where it doesn't seem to want to search for older emails unless you select a specific date range but that doesn't help if you are looking for something very old and don't remember the date range.

Overall: I run into a few hiccups with Office 365 that have been major headaches but at the same time, it has made most of my work easier and more streamlined to do. When absolutely needed, customer support is extremely good at following through as long as it takes to resolve any problem. They definitely stand behind their product which is very important when selecting something that your entire business needs to rely on. When doing anything critical, be sure the software is doing exactly what you want and expect it to do and check however you can before going past a point of no return and you shouldn't have any trouble. One of the biggest benefits of the software is security and easy access when you need it but you could lose both if something wasn't set right or some glitch occurs so just always double check.

Capterra loader

Great product - can be used on multiple devices

Sep 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I think Office365 is a wonderful combination of easy to use Microsoft products that are available both online and offline. Office365 is kept updated so you always have the latest and greatest versions. I love being able to utilize it on all my devices, including cross-platform (i.e. Windows and Mac). But probably my most favorite feature is the "Tell me" - Office365 has so many features I cannot possibly remember exactly how to perform some function, so I can search in the "Tell me" section for whatever I want to do and I am presented with the information I need. I appreciate the fact that I can get the "big 3" as I call them - Word, Excel, and PowerPoint - without having to purchase them individually which can be quite expensive for a home user. Office365 gives me the best of the software at an affordable price.

Cons: I've not had any major issues with the software. Every now and then it will get "hung up" but just closing and re-opening the document or program usually works to clear it.

Overall: I use the "big 3" as I refer to them, which is Word, Excel and PowerPoint. I use Excel every day as I learned how to utilize it as a time management system when I participated in a webinar given by the online university when I was working on my doctorate. I use Word for many home applications, but also utilize it for my position as an online adjunct professor - our university requires students to utilize Word for their assignments. I use PowerPoint each week to prepare information for the projection system at my church. It is a very easy way to disseminate information in a colorful, animated way before the worship service starts.

Need a Document? Need to put ANYTHING into report form? Need signs, banners whatever? OFFICE 365

Aug 18, 2018
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This is the most versatile program there for doing anything from making a document, creating signs for your business. Office 365 has so many products under one program that you won't need any other programs to create what you need to run your business. You have Word, Excel, powerpoint, onenote, and more... I love to use powerpoint for presentations. It's not only affective, but everyone pays attention when I use it vs. any other standard presentation... The best part? Everyone can use OFFICE 365. Kids use it in school, teachers use it, heck even fast food restaurants use OFFICE 365. I also like that they have a monthly plan that covers all of their programs... That way you always have the most up to date software and you don't have to worry about re downloading or buying new licenses. I don't think I will ever use another program.

Cons: The only thing about this program is that in order to use some of the features, you may need to read up on or ask a buddy how to work them. For example, excel is a GREAT program, you can take any data you have and make it into an easy to understand report, however, if you are not familiar with HOW to use excel, you will struggle. They even have college classes for it. Most of the programs, however, are super easy to learn how to use like word, and powerpoint Those programs you can just kind of play around with and figure out how to use them...

Overall: I use it for everything at work. I manage a small business and we use office every day. I actually have two office programs (word and excel) open on my computer right now as we speak... I really enjoy how simple and concise some of the programs are.

Microsoft Office is a Standard for Almost Everyone

Aug 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I have been using the Microsoft Excel, Word, and PowerPoint for over 20 years now. I can't imagine my life without these essential pieces of software. I especially use Excel and PowerPoint on a daily basis with my job. Almost any office job you apply to will require or recommend that you know these.

Excel is one of the most useful tools for so many different tasks. I use it almost as a project management software to keep track of the progress of our construction jobs and what records have been sent by all of the sub-contractors. It is incredible what you can do with Excel if you learn how to use all of the formulas and functions built into it. Excel is pretty much a standard for other software to allow integration.

I used to give a lot of presentations in college and in my sales career. PowerPoint is very simple to learn and use for this. The ability to copy, paste, adjust and resize images is a very simple straightforward process within the program. I have set up some pretty intense animations within my slides as well. Once you learn how the animations work you can essentially animate your presentation.

I am using Microsoft Word right now typing up this review. I am unsure how anybody can go without using word in their lifetime. I am unaware of anything that even comes close to equivalent to Word. This is one of the most basic and fundamental software that everyone should know in life.

Cons: It is hard to say anything wrong with Microsoft Office. The only improvements that would be nice to see is price and a more advanced grammar system within Word. You can't really go without Microsoft office and it would be nice to see the price lowered and easier for everyone to have on their personal and professional computes. A more advanced grammar system in Word with be useful. It could be a feature you were able to turn on and off. I use Grammarly and I would stop using it if Word had something equivalent built in.

Capterra loader

organization and collaboration of work in a single tool

Jul 18, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: the use of Microsoft Teams gave us the integration that we were lacking in order to integrate several solutions into one. the way of collaborative teamwork becomes a reality! In our company we have been using it for about 2 years and it has helped us to have a better control over the project's orientation.

You can organize each area in a team

Within each team you can have different channels

each channel is autonomous and has its space for chat (which is very complete with text format options)

each channel has an associated email address to receive mail and they are in the same panel as the chat.

You have availability to be each channel a site in Sharepoint Online to be able to assemble the library of documents for the documentation of each project or teamwork and can be accessed from teams or via web.

we can add wiki, onenote, etc. functionalities

complmenetos add on how to add a shortcut tab to Power BI, SP, MS Office, Planner, Jira, Open Agora, Youtube, VSTeamservices etc. which allows us to access any of these tools and more from the same channel.

It has a direct Chat integrated with Skype For Business and allows you to have 1 to 1 - 1 to n and make calls and conferences.

when creating the team, it has an associated agenda and you can conduct meetings via Skype for business without needing to use the Skype Forbusinees application.

adicioanla has notifications, file repository for each chat, I really recommend it as a functional tool for teamwork.

Cons: that the conversations when it happens a lot of time to have had them, the files and notes exchanged disappears from the panel, is one of the few things that would change him.

the mobile client is a bit unstable, I imagine it's a problem of being so new.

Overall: It is a software that is easy to handle and helps teamwork to flow faster and more efficiently.

Capterra loader

Fantastic Software for Internal and External Collaboration

Jul 10, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money

Pros: Seamless integration across O365, high quality voice and video chat, sitting on Sharepoint Online base, location for collaborating on online or onpremise Office documents, ongoing updates to user-interface and extras, some customization functionality, dedicated email address for each team channel, integration of non-office365 products, the addition of the "files" icon along the side to see recently used files, "mark unread" function for alerts and messages, tabs to either supported integrations or just a simple website, an ever-growing list of "connectors", app/bot/tab/connector/messaging/analytics/devloper/eduction/human resources/productivity/project management/sales ands upport/social fun, etc. integrations, automatic updates, a browser version at teams.microsoft.com, great integration with Microsoft Planner but confusing if you create a plan in tasks.microsoft.com but then can't see it in Teams, the Microsoft Store is provided more and more useful apps (as many weren't that way over the last 12 months), guest access is fantastic because now external partners that don't have office 365 accounts have limited access to collaboration but I'd like to see it opened up more so that they have membership level permissions, online files are great and it would be fantastic to add version permission as well.

Cons: One can only see 7 days in advance within the calendar, some "meet in teams" calendar aspects clear out randomly, uploaded icons for teams regularly go blank, the website tab is picky sometimes and will disallow long urls forcing to use url shortening services, confusing difference between owner and member (the difference should be noted right within teams so that one doesn't have to find it in a horrible support.microsoft.com website, when a team is created and the name is changed there is no way to rename the corresponding office 365 group and sharepoint online site url, chats that happen in a video call between you and a person don't automatically replicate within the regular private chat feature, tabs need more options and integrations - especially with the rest of the microsoft product lines ... at least give us teams integration to all microsoft products, no calendar (meetings) search function (which is also missing from the iOS version of Outlook, do not disturb automatically shows up even if you're not actually in a video/audio chat - just because it shows up in the calendar because it wasn't cancelled, auto boot when you log out or quit the software (I just want it to automatically boot up on computer bootup not every time I logout or quit the program, "saved" aspects are now in the settings instead of in the purple ribbon along the right (PC), for some reason I seem to log in to office 365 for too many times during the day, current bots aren't very intuitive.

Capterra loader

A Simple-yet-Feature Rich Program That Ties All of Microsoft Office into 1 Cohesive Whole

Jul 06, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Microsoft Teams has been extremely fundamental in bringing our company together and breaking down silos between different departments.

Microsoft Teams essentially allows you to organize and manage different projects while still keeping it collaborative and manageable by everyone involved. A team can be created and each person is given either 'Owner' capabilities or 'Member' capabilities depending on how much access they need. A team can then be broken down into channels which has been the backbone for our company.

Each channel allows for simple file management, collaborative updates on any Microsoft Office product, easy chat and conversation, and tagging to assign different tasks to people. Where as previously, everything needed to be sent via email, Microsoft Teams allows everything to update dynamically, removing the middle man. This is the number 1 benefit to Microsoft Teams: the ability to collaborate in real time.

While I could go on listing the many features included (phone, meetings, assignments, planner, and app integration being just a few), the power of Microsoft Teams comes into being able to tie everything together into 1 program.

Cons: While certainly useful, Microsoft Teams is relatively new. Sometimes, it will log you out accidentally, or a file cannot be edited even though everyone has closed out of it, or your access to files changes randomly and can only be fixed by restarting the program. As Microsoft continues debugging, this will hopefully improve, but there is still a ways to go.

Furthermore, some features are certainly lacking. Comments cannot be edited. Team or channel templates do not exist yet. Skype for Business is not yet completely integrated. Little things that you would expect to be standard have not been created as it is still a relatively new program. While certainly useful, its usefulness will increase as more updates roll out.

Overall: Microsoft Teams provides a way by which any company can more easily create a system to increase collaboration and real time updates. It has destroyed the middle man called email and increased productivity 100 fold.

Capterra loader

Thanks to office 365 we were able to integrate our work efforts achieving greater productivity

Jul 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: in my personal experience office 365 has been satisfactory, i work in a University. The nature of my organization requires continuous and constant contact with a multitude of multidisciplinary teams.

As all organizations, saving is fundamental to provide more resources. Effective communication, immediacy in the access to information and teamwork are fundamental keys to perform our work. Office 365 has allowed us to build an efficient work platform. With a single annual payment we are entitled to a business license that allows us to access office 365 in all the computers of the organization.

We have been able to structure all office 365 services in a shared way. For example we have an institutional email through the Exchange Online tool, likewise we support all our documentation in Onedrive, the office cloud that provides us with up to a terabyte of space. In terms of communications we have business Skype, which allows us to hold video conferences, online meetings and shared remote access to desktops from PC to PC.

However, what I consider to be a great of office 365 is the online sharepoint tool. which allows us to create sites to share files and large documents between colleagues. We have used it as a kind of digital repository for all our shared data.

Through office 365 we were able to articulate our work efforts. it facilitates us to keep track of projects, keep communication in real time as well as a backup of everything we are doing and sharing.

Cons: In my personal experience office 365 has been so satisfactory that I have nothing to object to. I can only say thank you microsoft.

Overall: Do not hesitate to implement it in your business. Office 365 a single software, 365 reasons to use it.

I use Office 365 (Outlook, PowerPoint, Word, and Excel) multiple times daily

Jun 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: For the price Office 365 is a complete no-brainer for me. I leave Outlook open all day/night on my laptop, usually have at least one Word doc open all the time, and constantly use excel (I'm a CPA). I've been using PowerPoint more lately as I've been creating presentations. The software included is well worth the price. Additionally, and I didn't think this was a bid deal when I first purchased, I can have this software on up to 5 machines! This initially wasn't a selling point for me, but this is so useful for me as I have a couple of computers and it's nice to use the same software on each machine.

Cons: Updates can be a drag. I get that updates are needed for the software to run smoothly, etc. But most of the time the update notification comes up when I'm busy working and have word, excel, and outlook open. I'm not sure of a solution, but just thought I'd mention it here. I appreciate improvements to the software, just wish there was an easier, less intrusive way to notify and then update the software.

Overall: As an accountant I rely on excel for so many tasks and it's nice to be able to create professional looking spreadsheets with easy and complicated formulas. It allows me to dial in budgets and projections with minimal effort. Outlook has allowed me to streamline and organize my emails and appointments with minimal effort. Word and PowerPoint have really assisted me with my video training courses and presentations. From writing technical accounting scripts to creating attractive PowerPoint slides for my training videos, I find that Office 365 has improved my productivity and increased the professionalism in my creations.

We have been using office 365 education for our school in the past 4 years and we are very satisfied

May 16, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: You get office online (word, excel, powerpoint, outlook, onenote, etc) which is great since you can access it from any device at any time. is not taking too much resources and it has most necessary features.

is easy to share documents and you can see the history (who has changed something, when and what). also you can go back.

there are a lot of unique features such as onenote for class, planner and forms that helps us a lot.

it has a very powerful and friendly interface for user and admin

the mobile admin application is great

you can share things with non office 365 users.

is very secure

there is always something new to come

few months ago we had a presentation from microsoft here in Cyprus. and i told them that there are two features that they could make their product better. a couple of months later they have implemented the one. they are open to new ideas, and they can respond

Cons: there are a lot of changes something that makes things difficult. for example one of my users made a critical error yesterday (he shared a confidential folder with everybody) an he got panic because he couldnt find where the stop sharing option is from the new interface. we had to switch back to the classic view to find the mistake.

the mobile admin application which is great perhaps it can be expand to add additional tools. is very handy and practical.

i think that there is a tool for online appointments which is only available to the premium business clients. i think that this is a small tool and that it should be made available to the standard and school users as well

Overall: everything is online and offline.

easy to deploy

easy to learn

there are new features constantly

is free for education

lots of nice tools such as intranet

Capterra loader

Made IT life easier

Apr 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money

Pros: Being a small IT team, we don't have a huge team to tackle email. Email issues can be problematic and stressful. OWA can be a headache.

But, with office365, Microsoft takes care of everything for you!

Multiple plans to fit your need.

Decent support (though it's been getting a little worse with support lately).

No headache when setting up outlook/mobile devices

Has 2 step authentication!

Office app bundle online, and apps online are great. One, you get to stay up to date with the newest office. But two, the apps online itself are really close to the real program, for 75% of users, it would probably be more than enough.

Skype is a decent communication tool, has everything you need.

Comes with onedrive storage (cloud storage)

Backups are handled by them, so that takes more stress off.

All in all, for us (a smaller business), this move was the smartest, as email is extremely important today. You want some provider that guarantees uptime, security, and easability.

Cons: Support. So they recently took off email support. They also don't allow you to close tickets anymore. The people that call you can be too basic, they make you run through basic scripts they read on their screen (they dont know the problem, they just read what they are given). Eventually you get someone who knows what they are doing, but that can take some time.

Everything else is decent though, havent have major issues, no major down times, while support can be difficult, they eventually do get the problem solved. I'd definitely recommend if you are thinking about it.

Capterra loader

The Office suite that we all need to use, but with the benefits of the cloud.

Feb 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: With Office 365, I feel like Microsoft Office has caught up to modern technology in business. Office 365 installs quickly, offers a wide selection of tools, and integrates well across the product line. OneDrive has changed the way that I store important work file on my computer. Knowing there is an online backup is reassuring. Word, Excel, PowerPoint, and Outlook are what you expect, but with the subscription model you have the comfort of knowing you have the very latest version of each program as it is updated. The online portal also gives you access to the programs from remote locations, making working from home a breeze. I also like that Microsoft is using Office 365 as an umbrella of sorts for their business products. Seeing SharePoint, Dynamics 365, Teams, and Yammer in the same portal of Office gives the perception that they are all part of one product family.

Cons: By using portal.office.com, you can see a nice dashboard of all the 365 service/apps that you have access to. However, even if an admin has limited your use of an app, it still shows on the site. For example... Microsoft Teams seems like a great tool. However, to get full use out of it, you need to have a group created to form the team. If an admin had prohibited you from creating a group, you still see MS Teams even though you cant use its main functionality.

I have worked with both OneDrive as part of Office 365 and Google Apps for Business. Both storage solutions offered by Microsoft and Google sync great and are accessible through a desktop app, web browser, and mobile device. However, it is so much easier to share with Google Drive/Docs. We constantly run into permission issues with OneDrive sharing.

The obvious con is that Microsoft could make the Office suite better... always. I dont know if we will ever stop complaining about features and functions of Word, Excel and PowerPoint. However, they are the standard in business for now... Google Suite and some other tools are creeping in.

Overall: In the business world, there really is no alternative to Office 365 at this time. Google and other competitors are getting closer, but they still don't match the selection and power of Office 365.

Capterra loader

This software suite is aptly named - pretty much all of our clients use it. Microsoft is ubiquitous.

Oct 13, 2017
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: O365 is the gold standard, right? Yes, there are other spreadsheet composition apps you can use but they're all compared to Excel. The measuring stick for how a word processor or document editor holds up is how similar it is to Word. PowerPoint is such an industry standard that people use it to describe a sequence of slides prepared for presentations even when the creator used a different piece of software. And so on.

Cons: Real talk - Cloud Tech Smart is principally an IT services provider for small businesses. Tier 1 help desk stuff is our bread and butter. So, if a client's Outlook is being weird or whatever, it's me who calls. Not them. And I have to say, Microsoft's customer support DOES eventually resolve every ticket I bring to them but they don't make it easy. First they want to make sure I am who I say I am. Clarifying that the person who originally purchased the license has outsourced his IT department to us is insufficient - sometimes I have to log in to their admin portal and send an email as whatshisname to tech support to tell them to trust me. After we get through all of that, the tech working on the issue insists on going back through the troubleshooting process starting from Step 1, no matter how much of that I've already done in the hope that I could resolve the issue without calling him in the first place.

Anyway. Like I said, I've never opened a ticket that couldn't be eventually closed with a desirable resolution. But I do know one client in particular (a lawyer) who wanted to litigate over a problem that took literally days to fix, was ultimately Microsoft's fault, and the solution for which was to just delete and reinstall the software, which is what I wanted to do in the first place but was explicitly told not to by the tech who took my ticket. So there is that.

Office 365 is awesome. That's really all I can say.

Sep 06, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Office 365 brings so many excellent features to "boring" productivity programs.

First, the syncing of files across machines, accounts, and cloud storage is brilliant. I can't believe we used to email files.

Second, the stability of programs is greatly improved. Office 365, as a subscription service, gives us constant updates, which is great for bug-fixes, feature improvements, and new capabilities.

Third, the integration into the Microsoft ecosystem is great. We already use Outlook and OneDrive, so now that we only have to pay a single price for all these services spiraled into one is great.

Fourth, look and feel. Office 365 looks so much better than it used to. Not only does our work look better, but on a daily basis we gripe much less than we used to about the ugly windows we stare at for hours.

Fifth and final, Office 365 is just so easy to manage. No more worries about compatibility issues after an upgrade. No more worries about onboarding new accounts, or even waiting for installation from the admin. It's just so easy now.

Cons: Office 365 has some glaring bugs that have just never been fixed. For example, if a file is synced to an off-site location (whether that be in the cloud, a network drive, etc), and the web connection gets interrupted or is not stable, there can be sync issues which lead to conflicting versions of the same file. This is an easy issue to avoid, but it has bitten us a few times.

Over all, the biggest con is just some ugly bugs that seem to endure.

Overall: Cheap, easy to manage, and capable office productivity software.

Capterra loader

Microsoft Office Taken to a Whole New Level!

Sep 10, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I have never had so much fun with office programs until my boss upgraded us to Office 365 from Office 2013. Imagine having all your office solutions installed in the cloud and being able to work from any where and with any device. You only need to ensure you have an internet connection and login details of your account. And incase you are worried about not being able to access internet all the time you need the application, you can have the app installed on your desktop/laptop. From my personal experience in my career, your documents and files are safer in the cloud than elsewhere.

The ability to collaborate on documents should be one of my most favorite things about Office 365. You can create a document, share with your others, and edit the same document in real time - it doesn't create different version of the same document. And In case you need to go back to an older version of a document, the app has the ability to create versions of documents.

Cons: The downside of Office 365 is that it requires some sort of learning curve before you start using it.In order for everyone to be able to welcome the new way of working, the employees need some training in order to incorporate and utilize most of the features that come with it. Otherwise it can be expensive for an organisation to acquire the app and fail to utilize most of its benefits.

Overall: Office 365 brings me the feeling of a modern and digital way of working. The real time collaboration on documents ability is something most organisations could benefit from. Since we started using Office 365 at work, we have managed to reduce sending file attachments and instead collaborate on documents. This makes our work way easier and simpler.

Capterra loader

Very limited issues except having to recreate Outlook profile with gSuite

Apr 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I really like the option to have the company on a deferred update schedule. That has worked out very well for us. Updates very rarely break anything for us.

If you don't need official looking stuff all time and sharing documents with customers all of the time, gSuite and Google docs might work out fine. For us though, we had to have Office, and after we have that, bundling stuff started to save us money over our current providers. We switched from paying for Google email ontop of office to upgrading from ProPlus to E3. We would also save more if we dropped RingCentral and upgraded to include Skype for desk phones if we weren't grandfathered into a great deal. OneDrive included has turned out to be very useful. We changed all users' documents, pictures, favorites, etc locations to being in OneDrive so everything is backed up. We also create an admin account that shares files that replaces the file server we had. WIth the sync on demand option, users don't need to have a full copy of the 20GB share on each computer.

Cons: OneDrive's sync on demand feature doesn't work on servers, just user desktops. Share login between Microsoft websites, concurrent editing of Docs and sharing documents are much more of a hassle than Google's methods.

Overall: It's not worth it just for OneDrive, but if you need at least one other item too, it's a great deal, with great quality and extensive enterprise features.

Backing up user files by moving the location of documents, pictures, etc folders, which saved money.

Replacing file server with OneDrive file shares, which saved money

Bundling email and office products to save money

Great office productivity and Outlook is enjoyed by many employees with several email accounts.

Capterra loader

Making improvements

Sep 10, 2018
4/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Extremely
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Pros: For so long, we lived in a world dominated by Microsoft products. Microsoft comfortably enjoyed the massive lead on all other companies. However, we have entered a brave new world dominated by Google. I lived for so long in the Microsoft world, but in the past three years I have been shifting completely over to the G Suite platform (Drive, Docs, Sheets, Slides, Forms, etc.) like most of the world. And in this new age - Microsoft has become a big, old slow dinosaur going extinct. This background information is important for understanding my review of this product. With that in mind, here are the pros of Office 365:

1. They are making improvements to reclaim their position. Google is winning - more people are converting to Google than Microsoft, but Microsoft has realized this with Office 365 and they are striving to right the shift.

2. It is convenient if you previously inhabited an Office 365 world.

3. Works well across most operating platforms (Windows, OS X, i OS, Android, and browsers).

4. Instantaneously collaboration with PowerPoint and Word.

5. You can work anywhere.

6. A ridiculous amount of potential within each tool. Example - Word just offers a ton of features, more than any of the competitors.

Cons: In light of my transition to Google, when I look back to Office 365 here are the cons I see:

- It's just big and clunky, not as smooth operating as the G Suite platform

- Mobile versions aren't always reliable and they do not have all of the same abilities

- Most people really only use the basics that are provided, so over 50% of the features are just extra and in the way

Overall: Office 365 is a good option, maybe even a great option, if you haven't experienced the G Suite world. They functions are remarkable, the improvements are great, and the cloud-based collaboration opportunities are necessary.

Office 365: It's got EVERYTHING your small business or home office needs!

Sep 22, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: There's a lot of pros with Office 365 ... what stands out to me as being what I like the most about it is that it's got EVERYTHING (and there's new features constantly coming out) I need to get the job done for personal, small business, or work: I can write a doc with word, insert a chart created with excel, then polish things off with a nice power point presentation all of which I can then email using outlook - all within Office 365.

Cons: What I like the least about Office 365 is that there's SO many apps and options and features to choose from aside from your "basic" apps like Word, Excel, etc ... that learning how all the different apps integrate / interact / communicate with each other can be quite daunting. Although there's plenty of FAQ's and help online within the Office 365 community - I've struggled a bit keeping up with the "best uses" for each app and often find myself underutilizing their potential because I haven't found one single source to go to for straight forward "how-to" info for the Office 365 apps.

Overall: I use Office 365 literally every single day. In addition to my own personal and business needs, I recommend Office 365 to all of my clients as well. Over the past couple years I've helped several small business streamline their various processes using Office 365; mostly this is done with a combination of Word, Excel, OneNote, PowerPoint, and OneDrive. Overall, there's no other or better solution that I've been able to find (especially for the price!) which will give me the power and functionality as will Office 365, and I highly recommend it.

Capterra loader

A Great, fun way to communicate with your team.

Dec 14, 2018
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: This communication app has a lot of fun, social features. You can communicate entirley in animated emojis, GIFs, and memes if you want. Also, sharing your screen, sending files, video conferencing, (disabling incoming video if you don't want to see the other person's face) are all very easy with this app. These are all standard features for company-wide IM apps. Where Teams shines is its aptly named Teams feature, where you can setup team-wide messages. Like if you belong to several small groups in your company, each one can have their own team that anyone on the team can then communicate with the rest of that team. Another neat, but underrated feature, that I haven't seen anywhere else is the "Organization" feature, which allows you to see who a contact's associates are, and also see their managers in a hiearchy.

Cons: It lacks some of the integration that I have seen in other company apps. It doesn't know when you are using a phone, so if you are using your desk phone, know one will know through teams. Also, if the person you want to contact is not using teams, then you cannot call them from directly inside the app.

Overall: When I got assigned to a new team at my company, I found the Teams app was in full swing. Now, I've already spoken about its features, but I want to tell you a more personal story. From the time I first arrived, until about three years ago, my company used Skype for instant messaging. Not everyone used it, but my team did. And every Friday, I would send out a little animated emoji of a dancing monkey. I called him "Friday Funky Monkey." When my compnay did away with Skype, the new app didn't have a dancing monkey, so I couldn't send it out to my collegues. When we got Teams, however, I was able to get Friday Funky Monkey back, and so much more. I really think it helps team unity and cohesion to have a bit of humor in the communication, and this app really helps with it.

Excellent program

Dec 30, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: There is an Ease of use with this program. I cannot put my finger on it, but, from the moment you open up a program, such as MS Word, you can start typing. nothing to set up, just start typing.

You can get everything you need in one suite:

Word is for documents

Excel is for spreadsheets

Powerpoint is for presentations

Access is your database

Outlook is your email (although I have not gotten it to work for me- more on that in a moment.

If you are a note-taker, there is One- Note, it organizes everything in a notebook like environment.

There is Publisher, for simple copywriting materials. Although, I like Adobe Photoshop better for this - it is a good starting program if you do not like the different effects you can make with the advanced software.

Finally, One Drive to tie it together.

Cons: There are so many software programs in this one suite to learn. My problem with Outlook is it does not work well with my computer. Ok, I take that back, it stopped downloading my emails from the server to my computer. My service provider (AT&T) does not know how to fix it unless I pay them money, and Microsoft does not think it is an issue. I have not talked to either company about this issue in over a year because I got sick of trying. You may not have that issue, but I do. I now just read my emails from the server.

Overall: not counting the issue I am having with Outlook, I solve problems for my clients in the best way possible according to their needs.

Capterra loader

The best possible solution to all your needs

Nov 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The Office 365 service offers access to all Office tools, at a very affordable price. From Word to Access, you can easily create documents and share them in different compatibility versions, while also having your personal Cloud storage to keep them safe. The interface in each program is extremely simple, neatly organized, and pleasant to look at. Each program has its own functionalities, which span from very simple tools (such as a template for formatting options) to highly customizable and complex options if you really want to push forward. The tool is also accessible for free for students and learning purposes. There also is the possibility to buy a single key for a single program, which means users will not be forced to pay for programs they do not need, although buying the entire bundle is probably cheaper. The suite is also available in Business and Personal formats, avoiding users to pay for an extra service that they might not need.

Cons: The only major issue I had with Office 365 is the Student version, which apparently is not available to users from each country, or even schools. I was asked to provide a School/University ID, which is not used in my school. Some users in particular countries might therefore have some problems. I personally had some troubles with Assistance being somewhat mediocre, but nothing major.

Overall: I subscribed to Office 365 after a long time using similar, but free, tools. Office finally gives me what I need: I started with PowerPoint for some school projects, then I moved to Word and Excel. I use some of the other tools from time to time, and this has proved to be particularly useful for work.

A complete suite of effective office tools for your company

Dec 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I can't see any business operating without this. We use Office 365 in our workplace and it is critical to everything that we do. Besides using your popular Microsoft products such as Word, Excel, Powerpoint and others, it comes packaged with Skype for Business and Outlook which our office uses exclusively for secure communications on the intranet. All the Microsoft products link and work together seamlessly and there is a product for basically any kind of office need you have. There are file storage and information collaboration tools, communications tools, management planning tools, ways to present data in any form you like, ways to store data on the cloud, and many more. It is very intuitive and user-friendly. A must-have for any personal or business use.

Cons: Not many people have anything negative to say about MS Office as it's such a great piece of software. I guess one issue I've been struggling with is the integration between Skype for Business and our Outlook Exchange server. It is supposed to save all your chat history on the Email exchange server but I haven't gotten it to work even after providing my Outlook login information to Skype that would supposedly link the two. However, I think this may be more of an IT problem with how things are set up in our office, rather than MS Office itself, because I'm not the only one who experiences this issue.

Overall: A must-have for any office or information management related work.

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Office 365 is a necessary software within any organization, very complete

Nov 25, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I consider from my point of view that Office 365 is really good and it is important to have it behind all organizations, all its programs are useful at any time, in my case I usually use a lot of Excel and Power Point, but there are others moments where I see myself in the need to use Work or Skype and so on from other programs, that is why I consider this software so valuable.

Word I like because its interface is easy to understand, you can work quickly, make reports or important work and can be designed according to the taste of each worker, I like it a lot.

Excel is one of the most used and really helps me a lot and has helped me to do everything in a faster way, I can make dynamic tables according to what I want, I can establish calculations that are of my liking and so many more things.

PowerPoint is very helpful when it comes to my presentations for important meetings and it's really easy, I like it a lot and I think it's very complete

Cons: The truth from my experience using Office 365 to this day I think I do not have negative things to mention, on the contrary there have been many benefits in the work environment, as mentioned above is an indispensable software from my point of view in all places

Overall: My experience with this software has been very good, it has allowed everything to run quickly because having this software is not necessary to find other work options, it has office 365 that is quite complete and is more than enough

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The king prevails

Jan 08, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Office 365 has really come into its own over the last couple of years. Exchange Online has been the new standard in corporate email, and click-to-run Office has overcome its clanky beginnings to turn into a great product. I think in terms of usability and functionality, OneDrive has surpassed Dropbox and Box. It's newest sharing and linking features are fantastic, and the "always available" download features are excellent as well. I haven't given Teams a fair shake yet, mostly because they seem to change that piece every two years or so.

Exchange Online is my favorite piece of O365. As an administrator, moving from Exchange on prem to Online has made my life a million times easier. There is so little maintenance, and I no longer need to worry about mailbox database sizes or failing updates.

Cons: It's a royal pain to try and install Office on a remote desktop session host. Migrating from on-prem Exchange to Online is a very time consuming and sometimes confusing process and can take upwards of a week if you have lots of storage to migrate. I've also found that Office has become less stable in the last few years. I spend more time on Outlook/Word crashes than I ever had.

Overall: I think Office 365 is a great product that integrates all of Microsoft's best productivity software suites into one package with a fairly reasonable price point. I like that they keep building on it and I think, for the most part, the changes have been for the better.

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It is a most have tool for work

Jan 14, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is easy for the employees, customers and suppliers to use and to understand. It has everything that I need for my daily work. The price is affordable for small companies, so they have the opportunity to use a great useful software without expending a impossible amount of money. One of the best things that I love is that every tool is integrated with the other one. In this way, I don´t need anything else. I have skype for conference calls, OneDrive for email and sharing information, PowerPoint, Word, excel for working, etc.

Cons: Sometimes it can get a little slow or the program can stop working for a few minutes. I don´t really know why, because I am not a computer specialist. This has happened to me especially with Excel. Sometimes is because the file is too heavy and I understand, but there are other times when it just shuts down. Other tool that some times stops working is Skype. I can be connected at one moment and then the other just sing me off and sign me in again. On the other hand, the possibility to work with other people on the same document is really useful, but I think that it need to be work a littler more. I have work with Google Docs and Sheets before and it works a lot better with more than one person on the document.

Overall: My experience has been really good so far. It is a product that I highly recommend because is really useful, secure and in continuous development. It is easy and friendly for the user, and the price is not to high.

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The must have software now with a monthly bill!

May 31, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Microsoft sure has played the long game and have proven they play well. The current release of 365 is really an improvement over the standard desktop installation product. The ability to have an installed version with an online version that sync is very customer friendly and appreciated. The expansion of offerings helps add value to the standard tried and true word, excel and ppt. The Mac version is great and I actually like the version over their PC version. I have also used and really like the one drive component and find the file transfer and storage to be seamless.

Cons: Here are my few gripes about 365. First, I am not a fan of yet another monthly subscription and am beginning to phase out any software company that continues to use this model. I get that subs look good on the financial statements and show investors overall health and liquidity. However, by the time a user is done paying out on each item, well it is just too much. But I do not see them changing so it is what it is. Second, programs like Word have received some upgrades but overall word specifically feels tired. It is time for a refresh but then again, it is in a class of its own.

Overall: Cloud connectivity has really helped sync our office and our workflow. The document accessibility is a wondeful bemefit to 365 and one that has made a considerable difference. I have also enjoyed getting to use Sway and have found some neat ways to use this program. We now use it to present many of our policies and procedures.

Convenient cloud-based Office tools with constant improvements and new features.

Nov 30, 2017
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Most, if not all of their Office suite software available online with the option to install locally on your personal computer. It's very convenient to have your cloud-based documents available anywhere you go. If you have an internet connection and a web browser, you can get to work with your documents.

Constant improvements and rollouts are being made to the Office 365 experience, which continues to add value to your experience with the product.

Cons: There is constant improvement and change, and this can sometimes be concerning for certain products rolled out, as they will sometimes be retired, for reasons best known by the vendor. However, staple products like Excel and Word won't be disappearing, this is more of a concern for newer/lesser-known products, and it is unlikely that they will remove products without notice.

Another side-effect of constant improvements is user interfaces may change or be completely overhauled. When this happens, previously available features may not be included in the newer interfaces, or may be rolled out at a later time. This can be frustrating for users who are used to a certain interface.

Overall: Office 365, the way our campus is licensed for Microsoft products, began as a free benefit to offer faculty and students, kudos to Microsoft. Cloud-based storage for personal files makes it convenient to utilize Office 365 for home as well as work, while also providing cloud-based resiliency for files, instead of relying on multiple places to store files and software.

Office 365, 365 Days a Year Anywhere!

Nov 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love Office 365. As a consumer, having access to cloud based software makes optimum efficiency easily achievable. First of all, Office 365 is affordable to all consumers for personal or business use. Secondly, you can download the software into your device saving a drive to the store. Third, it gives you better choices in customizing the software suite to your needs because it can be purchased as a desktop or online version. Most importantly, its cloud based which makes it accessible to you 24 hours a day, 365 days a year for downloads, updates and technical communications. What more can you ask for in a "must have" tool that increases productivity, accessibility and affords success.

Cons: What I like least is that once you download you then have to pull information on line to learn how to use it. There is no tangible manual so, until you are comfortable using it you have to continually refer back for more information. Also, the risk of vulnerability to online security threats. For the most part, the Microsoft reputation does give me some comfort in knowing that they will always have the most updated security and software applications.

Overall: I have had Office 365 for about 5 years and I enjoy using it as my main office software tool. Everyone in the house has adapted to it so life is good! I recommend Office 365 for consumer use for the student, small business person and as a primary technology communication tool for the household.

Office 365 - Can't Live Without It!

Sep 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that my Office 365 automatically updates with the latest features and functions. It used to be when you bought the disc, you would have to purchase updates or purchase new versions. But now with the Office 365 it is always updated with the latest and greatest features available. I also like that they have automatic billing. I don't have to remember to pay my subscription. They handle it for me.

In regards to a specific product in Office 365, Excel is my go-to. Excel is used in my business and my personal life, and it keeps all my data and my client's data organized and useful for analysis. Excel rocks!

Cons: I don't have any specific complaints about Office 365 as a product. I have had an occasion or two trying to get support and the response time is slow.

Overall: As said, I am extremely pleased with Office 365. From a user standpoint, it is easy for beginners, but offers features and functions that can add challenge and depth to documents and presentation for advanced users. Excel is an amazing tool for data analysis, and I use the Outlook program to capture all the email, even from other email servers like Gmail. Word is my go-to for basic word processing, but also when I am creating fun stuff for events or for home.

As cheesy as it sounds, I don't know where I would be without Office 365. Certainly my business would not be functioning the way it does, but also my own personal creativity in my life would be impacted. I absolutely drink the Office 365 Kool Aid and would and do recommend it to others!

Microsoft Office - Just Keeps Getting Better and Better

Jan 29, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: When I first started using Powerpoint in 365, I was blown away by the new layout design options. They work really slick, and while still not a replacement for a professional designer, makes any Powerpoint I work on that much more slick. For Excel, it's easier to work with large swaths of data and delete duplicate cells, and be able to sort. It also makes it easy to create macros to do work - we do all of our fitness assessments in Excel, and through a macro save it on the server, and print 2 copies for patients. So easy! Finally Word: simple to use and just keeps getting more features and fonts.

Cons: The only thing I don't like is the idea of software as a service (SAAS). Monthly payments are a pain in the butt, especially when looking at adding it on 10-20 workstations on a smaller business. But purchasing the software outright can be costly as well. We went with 365 for ease of use, and long-term sustainability. No more unnecessary and costly software downtime or upgrades.

Overall: Let's be honest - you don't have much of a choice with regard to using Office for work, but with the integration of the new 365 features, including saving projects online to the cloud, as well as new layout mechanisms, Office is always cooking up something new. While I'm not crazy about SAAS models, at least 365 lets everyone stay up to date on updates and we don't have to worry about different versions of documents and Powerpoints on each other's computers not working.

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Unique and indispensable software in every place

Dec 08, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Office 365 is a really complete tool, I believe that it meets all the expectations that any person can have, personally I always use it and equally at work.

I think that everyone has a series of those who use more than others, in my case I use several

Word I like a lot, I think it is the best friend when writing letters, reports, documents of any kind, meets all the requirements because it has a large number of tools that can be used

Excel is the best friend of all those people who work with numbers, I love it, it is very practical literally for everything, if it is a calculation, if it is a report, if it is a table, if it is graphic, realmnete always serves.

Power point, within the companies is usually very used, not by all but by many people, because it is the easiest to use at the time of having to make presentations at some meetings or meetings

Acces is very useful for the creation of databases in medium and small companies, it is really good and it is easy to understand

Cons: I think everything is perfect with Office 365, meets all the requirements and has what it takes to function in an organization, I think it is a disrepair that is expensive and more at the business level where it is not one but many computers that must purchase the package.

Overall: for me a good experience always, always innovating with things that are learned

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Business and Office Expert

Jan 14, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Microsoft is magnificent in its help for office 365 and at whatever point I have necessities to approach them, they have dependably reacted and notwithstanding for customers I can't go to, the help from Microsoft some of the time imply that my info isn't expected to beat their grievances. Availability is extremely enter in my line of obligation and the capacity to get to word, exceed expectations, control point, Skype and use viewpoint as found in office 365 domiciled on my pc and in the cloud anyplace I am, gives me the certainty to go up against numerous errands.

Cons: One case is with the Outlook seek work where it wouldn't appear to like to scan for more established messages except if you select an explicit date go yet that doesn't help on the off chance that you are searching for something extremely old and don't recollect the date run. My solitary other grievance is there are a great deal of settings in better places that could influence how things function and now and again you can't discover the setting you have to change. Since everything is integrated, in the event that you keep running into an issue or something doesn't work right, it could be cataclysmic.

Overall: Very good experience with overall pack. and would recommend to my clients because they can scan the documentas what ever we ask for. and its easy for them to scan it quickly if they download it to their devices.

Capterra loader

Office 365 might be a little pricey, but it comes with a huge array of software and cloud support.

May 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
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Pros: Office 365 comes as a necessary (and quite mandatory) acquisition if you are a professional or a student user of Microsoft Windows. This monthly paid licence can save you a lot of compatibility issues regarding word and number processing, presentation tool features and online and cloud support as well. Even if the price might come to some (including me) a little too high for today's demands and options, the money could be ultimately worth it if we really consider all of the available features that Microsoft has to offer, from doing texts in word and having the chance of making them online pdf versions, or creating satisfying (quite outdated though) presentations in power point, having the chance of looking for some other online templates out there, there is really anything dramatically negative to say about this option, of course a lot of people are going to tap this monopolistic business handling from Microsoft a bit arbitrary, since you really have no other choice if you are trying to use Microsoft software any time or any place, in the end the company tres its best to give customers a pleasant feeling of capabilities and opportunity.

Cons: Buying the licence for the whole family, in my opinion is a little bit unaffordable for people who need to pay for other necessary software (Windows, for example). When it comes to my cellphone, the app keeps asking me to sign in, basically every time I am getting into any of the apps, this can bot a tiresome and annoyingly frustrating experience.

Overall: Having the chance of using all of the Office Apps with one licence it seems like a logical idea, even if it comes at a very unreasonable price.

Excellent business software and a great value for nonprofits

Mar 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money

Pros: There is very tight integration between each part of the software suite, especially when leveraging OneDrive, SharePoint and Microsoft Teams. For our office, it really engaged us in a new collaborative workflow on group projects. For example, our annual trustee retreat often requires us to work in tandem to produce presentations that happen over two days. With Office 365 that is now a breeze. Gone are the days where everyone is working in a silo and the master designer is trying to keep track of multiple people's changes as he tries to make it into a cohesive presentation. Now we can work collaboratively on the same document at the same time without getting in the designers way.

As mentioned above the pricing for nonprofits is incredible. If you have simple requirements it could even be free for your organization.

And, you get access to your files anywhere, anytime and any device if you leverage OneDrive and/or Sharepoint. It has been a great evolution for our business.

Cons: Like any large corporation support is sometimes great and sometimes you get someone that is not much help. But, eventually you get the answers you need. And, Microsoft forces patches now so if they break something in a release it might impact you. The good news is there are quick to fix issues identified by users.

The IT Help Desk perspective. Review of Office365

Nov 11, 2018
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Microsoft Office 365 is really the best office suite for business. Features like document collaboration, Outlook calendar integration, document recovery, and a great simple user interface makes this software a must for most businesses. Another thing I really like is the support I get through the Office 365 admin portal. They pride themselves in replying to email inquiries within an hour and they do not drop your ticket until you say it's okay or resolved. They even do phone and remote support when it's needed.

Cons: The software can be complicated, and this can slow the end user down while performing day to day tasks. This is a given, seeing how many features the Office suite has. However, end users are constantly stopped by simple things that are just settings they are unfamiliar with. For example, a hidden hyperlink can open a new browser window every time the user wants to push the enter key to add blank lines text. The end user had no idea why they weren't able to continue to edit their word document.

Overall: Overall, the experience has been great. I use and support the software in a business environment where our users would be lost without it. If their computer crashes, document recovery comes to the rescue so they don't loose hours of work. Also, Teams are able to seamlessly collaborate on files using different operating systems. It's no surprise to me that this suite is the industry standard.

G Suite and O365 - I have them both, and probably always will

Aug 12, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: As a freelance writer, I have a number of clients who want content submitted in Word, Excel or PowerPoint. I don't use Outlook much these days, but for personal needs and some clients, I couldn't do without Microsoft Office. I use G Suite too, and some clients are happy to use Google Docs and Drive, but every project is different. I also work with Microsoft partners from time to time, so that might influence my opinion some, but the mobile (Android) and desktop functions of O365 have come a long way since I started using the apps. Editing collaboratively in real time through OneDrive is a lot more like Docs than it was, and sharing from OneDrive has improved lately.

Cons: I've tried O365 apps on a Mac, and I far prefer the Windows version. I've become far too accustomed to the Windows/Office experience and commands and moved back to my comfort zone as soon as I could. My experiences with support a few years ago were not great, but I haven't had the need to contact them in quite awhile. I often grind my teeth during Windows updates, but they seem to take care of O365 updates at the same time. Apparently, they are working on the timing and interruptions that come with regular update cycles. Microsoft has changed a lot for the better in recent years under their leadership, and O365 is no exception.

Capterra loader

Office 365 software for world businesses

Nov 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Office 365 is a very good Microsoft product which can be useful online and offline. In my experience this is the best program for creating documents and signs for my work. Office 365 is an umbrella to many features such as word ,excel,PowerPoint one note and many more. I have used this program during my presentations in school and I have seen it being used in many other organizations. The best part of it is that you always receive notifications regarding the programs and software updates. I don't have to keep on downloading or acquire new licences to purchase. Office 365 is my perfect program.

Cons: In my opinion I don't find anything wrong with office 365. However the only recommendation is accessing better pricing and advanced grammar within the word. Most of the time notifications occur when I am probably occupied and this really causes distraction from the core assignment and would therefore recommend a better way of sending notifications on updating the software.

Overall: As a banker I rely highly on office 365 to execute most of my duties in the office in writing emails ,creating spreadsheets and executing complicated formulas. Outlook has really made my emailing easier .PowerPoint has been of great help when presenting and during video training sessions to my clients when passing out a message to them. I highly recommend office 365 since it has really improved my productivity .

The only way to go

Apr 25, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: This would be easier if it was more specific. As a whole Office 365 has more value packed into it than any offering you can find anywhere in the cloud. Every business app you can imagine has some kind of equivalent representation in Office 365. Add to that the familiarity of those old Office apps we all have used for so long, and the seamless integration and ease of administration, and the more painless migration from on premise services you can think of and there you have Office 365. From a personal or home use view, I would say people need to try it. I was hesitant myself about moving from free offerings, like Outlook and gmail, but once you really use Exchange and see what a hosted email service can offer you will see the difference. Reliability, personalization, integration, and more. All of it easily accessed from one central location. It can be a bit technical at times, requiring a bit of prior knowledge of IT, but the help is available and easy to access. There are companies all over that specifically specialize in Office migration.

Pros: Having access to full versions of office software trhat integrate with the online offerings is worth the price by itself. Add in the dozen or so other apps from CRM to Analytics and you have unprecedented value. Easy migration from on premise to the cloud. The only reason you wouldn't want this is if you are already in the cloud and connected with Google offerings, it is the only competition, and that's fine as long you don't need to connect to anything that isn't Google's.

Cons: As said above it can feel like nothing here is new if you already use other services. It can be difficult to set up on your own and you may want to hire someone to help with that as you are dealing with Microsoft you have that notorious tech support ego to contend with.

Recommendations to other buyers: Just do it. You will not regret it. It beats everything else out there right now.

A great product, charging you for what you can find free elsewhere.

Sep 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: I have grown up using Microsoft Office since elementary school. It has great functionality and is mostly user-friendly. It may take a while to learn the software, but it can be as simple or as complicated as you like.

Cons: Microsoft has decided to make this product subscription based. I don't mind paying once to have the software and then being able to use it as long as I want, but a subscription for this service seems unwiedly. Especially considering that there are a plethora of free alternatives available online, most of which have the exact same functionality as Microsoft Office as well as a team dedicated to customer support and product improvement.

Overall: From a young age, I have used this product. Recently, I used PowerPoint, Word and Excel for work at an insurance agency, freelance writing work, and university level school work. However, I have begun to shy away from it over the past few years because of their new subscription based services. To me, it is not worth a subscription when I have found free alternatives that work just as well, with all the same functionalities. I have replaced Microsoft Office with one of these free alternatives, and I haven't noticed a single difference in the quality of the product or the amount of work I am able to accomplish. I may consider paying for Microsoft Office again if I can buy it once and have unlimited access to that version, like they used to do, but I am not keen on paying until the end of time for the program.

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Office for the all my devices

Aug 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: First, I love that Office can now be installed to multiple devices (my laptop, tablet, phone, and even family desktop) this is without having to buy another license.

Having a 365 subscription also allows me to have the latest updates in terms of features and security patches. It is known that several viruses, macros, malware are propagated via Office products. Having Microsoft quick to detect and protect its user base is very important to me.

Also, I can sync and edit my files via Office online. This can be further extended to having your buddies edit the same document at the same time, more collaboration power for group work.

Cons: Integration with Google Drive is not very streamlined. Of course, this is understandable since they are competitors of intersecting business (products and models). But I wish there was an easier way to streamline saving and opening my files interchangeably. Using OneDrive is not an option (yet) since we have already built a mountain of archives within GDrive. For those in the same bind, you can try to expore using Zapier integrations.

Overall: Office 365 is worth every penny you spent on your subscription. You can use it for your multiple devices and sync flawlessly across them. The features of office products you've grown up / accustomed with is made even better and kept up-to-date.

Capterra loader

More than just word processing and excel sheets... Office 365 offers a lot more!

Aug 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Go to software for just about any of our office documents, archives, and files. We used to buy one license per device, now with Office 365, we are given up to 5 devices per person/license.

Documents can also now be edited online via the web browser. Also, authoring is made social and collaborative, i.e., multiple persons can work together on a document at the same time.

Updates are frequent to make sure we have the latest features push to our devices, but also for certain macros or harmful extensions and files, Office is constantly being updated for security.

Office 365 also integrates well with Dropbox among the many possible 3rd-party integrations.

Cons: Let's admit it... .doc, .xls, .ppt, etc. are the file types of choice for the majority of our offices, schools, etc. We're locked in with Microsoft, and sadly it seems they don't really make it that easy to be compatible with other open source software or similar online tools (e.g., Google Docs). The formatting when converted looks terrible and not so compatible.

Overall: Social and with up to 5 devices per person... Office is now easier to use, always up-to-date with the latest features, and made social/collaborative online. The look, feel, features are decades ahead from other web or open source alternative software out there.

Default Office productivity suite

Oct 11, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: 1. Ease of use. Having been using the Office suite for over 20 years, with the default "on-premise" versions (Office 95 anyone?) and now to Office 365. It is a familiar product to most small, medium and large enterprises.

2. Common set of productivity tools (Word, Excel, Powerpoint,) that have now been expanded to include other tools like Outlook (emails), OneNote (to-do task list)

3. Deep integration amongst the software suite - taking notes for a meeting? Use Onenote. Want to send the minutes out with the attendees? Onenote+Outlook integraition allows you to do that. Easy peasy. Thanks to the integration of these tools

4. Powerful - Office's features and functionality have obviously grown throughout the years. Who remembers the 65k line limitation with Excel? No longer there with Office365 :)

MS have obviously realised the benefits of an opex costing model which guarantees continued monthly revenue, as opposed to a once-off upfront payment for Office.

Cons: If I were to nitpick, there hasn't been much to innovate around the Office productivity software suite. Sure there have been opensource alternatives (OpenOffice) and to a certain extent the Google Suite, but kudo's to MS for keeping its lead.

Capterra loader

The gold standard....for not much money

Sep 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
Likely

Pros: I love that you get a complete office suite AND 1TB of storage for a mere ten bucks a month, give or take. Obviously, Microsoft Office is used by countless people and businesses, so you get the office suite everyone is familiar with. But you get it for the cost of a couple of coffees per month. You can't really beat that, can you?

Probably my favorite application is OneNote, which is a terrific notetaking application that also has a mobile version you can sync. I use it a ton, every day.

Cons: I really wish they would work on making the applications faster. Outlook can really become slow without much effort, and some other apps take a while to load up.

Also, I really wish they would add more to the apps. The updates they add regularly are minor at best, and a lot of long-requested features get left behind. Some things, like the Outlook tasks, have become quite archaic and in desperate need of updating so they are more flexible. No subtasks, limited notifications, etc.

Overall: Office is extremely important to have, and being able to have it for ten bucks a month, including lots of storage, is a fantastic deal. Sure, the apps could use some updating and speed improvements. But it's hard to argue that you don't get a ton of value. You do. It's easy to overlook the bad things when you consider all the good.

"The Standard"

Jan 09, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Microsoft is and continues to be the standard for productivity software. It seems as if the entire world is on Office 365 and for good reason. Above all else, Microsoft Word, PowerPoint, and Excel are just phenomenal applications. Nothing I have tried outside of these programs can measure up in terms of quality and feature set. Office 365 is worth it for these three programs alone. The additional features from Outlook to Skype to OneDrive are nice value adds.

Cons: Paying for this software every year is a bug. In the past the license was good for the life of the machine or until you wanted to upgrade. This new SaaS model has been tougher to swallow from a cost perspective, however the ROI is still strong as features are continually added. We have run into issues with cross functionality when dealing with users on an older standalone version of MS Office (e.g. Office 2016). Also, as a Microsoft product, there are slight benefits and advantages to running this off of Windows vs Apple devices.

Overall: This software does just about any and everything we need it to do from a productivity standpoint. As mentioned, the big three of PowerPoint, Word, and Excel are must haves for any business. The additional value adds are great to have and we could probably use them more than we are.

Use it Everyday and Love It

Sep 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: - Always have the most recent version of Microsoft Office

- Gives our company the ability open Office files from all our clients, even past versions

- Excellent support and service

- Gives you a huge amount of storage using OneDrive

- Allows you to use online versions of the software or install Desktop versions

- Desktop software can be installed on multiple devices with one account

- Allows you to install both PC and Mac versions of the software from the same account

Cons: - It is still Microsoft Office and does crash from time to time

- Every once in a while it says we are not signed in and we have to restart our computer and resign in to get the license to sync so we can use the software

Overall: So love it or hate it everyone in business has used Microsoft Office and our company is no different. We were happy when Microsoft joined the cloud software offerings as it let us pay monthly for the software which lets us budget for it more easily. Now we always have the most recent versions of the software and use the Desktop versions. Their update utility keeps everything up to date for us and the software runs smooth.

Honestly we don't have much to complain about other than the occasional crash. It is a great plan and the add different levels they offer is pretty fantastic. Really helps small businesses grow without spending on ton on different software packages.

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Microsoft's Office Suite of Productivity Software offerings, with all sorts of new and great stuff!

Sep 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: I appreciate the modernized marketing context that Microsoft has gotten in on, in response to an old consumer complaint that software costs too much for retail purchase. Here, in the Office 365 Suite, customers are given the full suite of Microsoft Office offerings, which have, for long-since-separated from being Microsoft Office productive in life, may have, over years of having taking some distance from doing things on the familiar interface, might really be impressed with what's being included now, of other notable leaps ahead in automation in Microsoft Flow, and in online collaborative work boards in Microsoft Sway, my personal favorites that prove useful to a user base that I fit into, and do work in, in my areas of specialization.

Cons: Maintaining a subscription user basis, as a young adult on a budget, unfortunately, has turned out to be a bit of a challenge for me, despite the fact that the subscription is relatively cheap, whereas I've not budgeted my money appropriately well when I've had reasonable capability in perhaps keeping in with work context of an Office Suite array of programs, and I do like to keep up to latest versioning up to date workflow capacity and features that are offered.

Overall: I've gotten on the subscription basis offering and online marketplace versus in-store retail offering common fare of many major software releases, as is commonly now offered by software publishers, and when I'm not able to subscribe on a personal use basis, I go to the library or use Microsoft's free offerings of Office Apps on mobile, which is a generous and appreciable offer to lesser budgeted individuals of perhaps a commonly younger age demographic, as I am. Thanks, Microsoft!

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The Gold Standard Office Software Suite

Sep 20, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: A huge pro of this software is your subscription price allows you to have it on 5 different computers. I love this as I am able to put it on my desktop/laptop and any other device I have. Additionally it is super easy to remove authorization for previous installs. Occasionally I will have to work on computers that are not my own. I can quickly install Office 365 that I need and then remove it and the authorization and it doesn't count to the 5 computer limit.

Pretty much every Microsoft Office product you need you should be able to get with office 365. It takes the guess work out of purchasing/upgrading license and you will always have the most up to date version.

Cons: Some Con's:

-Updates can be kinda a pain but its nice having the most up to date software.

-Certain software can be tricky to learn, especially with the UI changes if you are coming from a earlier version of office.

-Inserting and moving images in word is still frustrating. After years of lab reports I still have issues getting pictures properly inserted.

Overall: Simply put this is the simple, easy way to cover your office software needs. I have been issued Office 365 licenses from work, school and even used it myself. It has helped me in every aspect of my computing life.

I've used this product, and its predecessors most of my adult life.

Mar 15, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money

Pros: Every product that is part of this is remarkable in its own way, but Excel is definitely my favorite and used the most. I find that Excel can help me figure out anything that involves any list or math so much faster than anything else, and it makes it easier for my brain to visually register the information. Plus the ability to sort, rearrange, filter, formulate, manage lists, import, export, and hundreds of other abilities, it's hard to beat. Then there is Word, one of the most powerful word processors you can find, especially in this price range. It also has PowerPoint, which makes presentation creation simple and easy, as well as elegant. Finally, One Note, a robust notebook that once you take a few minutes to learn how to use it, you'll find so many things to use it for! It's so incredibly useful for taking down information then organizing it later. Plus, you get 1 GB of free storage on One Drive, which can sync to your computer.

Cons: I can't say that there is a lot that I dislike about the software. There are some things here and there that may not work as expected, but these products are so widely used that a quick google search can usually yield a solution.

Why are you waiting?

Oct 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The collaborative tools, the ability to access documents and files worldwide, and mobile tools make the move to Office365 a far better value than the standalone version. For my job the ability to work on a document in tandem with colleagues around the world in real time is invaluable. I love the ability to work on a project at my office, in my home, or anywhere and not miss a beat. I always have a local copy of files on site, so if the internet is down in my area I always have a copy to work from as though I had a standalone copy.

Cons: The only complaints I have over standalone is the monthly cost. Outside of that Office365 is the Office suite to have. I always have a local copy of files on site, so if the internet is down in my area I always have a c

Overall: My overall experience with Office356 has been amazing. No longer do I need to have VPNs to access files on a network server when I am away from my office or home. Colleagues can access the files I want with the ability to limit edit, read, and modify rights to all my files, it has reduced the need for some on-site hardware, as well as VPN needs. I can use Word, Excel, Powerpoint, etc in the office (as if local install), online, on my mobile devices, and in my home, hotel, library, etc. The only limitations are access to internet.

Everything you need for your business affairs in a unique suite

Jan 29, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Office 365 includes the most important tools required to daily manage personal and business tasks available both in desktop and online version.

There is Outlook, an email app which also includes useful features like calendar, task and contact manager, and many more. I mainly use it as an email application but it can be useful for many other functions.

Then, there are Word, Excel, and PowerPoint, which don't need many presentations, I guess. However, this fantastic trio allows you to create and manage almost all the files that run inside an office (texts, slideshow, and spreadsheets).

OneNote is a simple and functional notepad useful to take notes in a fast and easy way.

I personally use the 5 apps above-mentioned and I'm really satisfied with them but I know there is more to exploit.

Cons: There are no particular cons in this Suite. However, there a lot of counterparts similar apps available on the market, some of which are open source, that might work as well as Office apps but without its costs.

Overall: I think that the Office Suite could be considered a milestone for office file management software. We have all used it at least once in our life, I guess. There should be a reason, don't you think?

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Must have office productivity suite!

Nov 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: Always up-to-date --- this is crucial for me since I am a bit worried about internet attacks, malware, and macros especially those originating from MS office shared files between employees (or even family members). Microsoft keeps your Office up to date for bug fixes and security patches.

Cloud connected --- I love the fact that I can also upload my files online (SharePoint, OneDrive) and use/edit those files via the cloud version of Office. This is useful whenever I switch to using Linux.

Ease of Use --- I grew up using MS Office at school and at home, it has pretty much the same elements that I got so accustomed to using. Plus, it is so widely used that I need this software for compatitibility issues with my mates.

Cons: Just a tad heavy initial installation setup (the downloading part kept stalling at times, or is very slow). My bandwidth is OK, I'm just not sure about the online installer. For me, it would have been better to have an offline full installer instead, and then do an update.

Overall: This is an invaluable suite of software as almost everybody uses it. For compatibility concerns, you really got to have this. The subscription model is really worth it in the long run and not so heavy on the purse.

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The Best Value Around (for now)

Dec 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Unmatched functionality. Endless flexibility. 100% accessibility and uptime. MS Office 365 continues the tradition of being the best at what it represents. It is the unquestioned Gold Standard of office software.

Cons: Pro's notwithstanding, Microsoft continues to be pushy and horn in at every level. Prompts to upload and save into Microsoft's online network are the 21st Century incarnation of Clippy the Paperclip ("It looks like you're trying to..."). The wealth of features in Office is actually a distraction when you're just trying to get things done. Problem is... no real alternative (yet). Google Apps are okay, and make iterative changes, but there is no one-stop alternative to MS Office. Bloatware remains the order of the day. Windows 7, anyone?

Overall: The best thing about my experience with Office 365 is that it does not materially differ from Office 10. That is high praise, because Office 10 hit the sweet spot. Everything since represents questionable "upgrades" like tail-fins or whitewall tires. Sure, its great you can switch to Russian when preparing a document, but do you really need to? If Microsoft really wants to make Office 365 a better product, slim it down, install a real AI, and make it smarter. I don't need spinning rims on my tires. I need smart navigation and maybe seatbelts. Who's with me?

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Microsoft Office 365

Nov 09, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: There's a lot of pros when it comes to Microsoft Office. Perhaps the most valuable aspect of office is its crossover platform. It is seamless to do documents on a desktop, tablet or mobile device and literally pick back up with it online from remotely from another system. It is a all in one with email, Word, Excel and Powerpoint. The online version has all the features of the stand alone versions for easy editing and sharing documents. Combined with One Drive, also Microsoft, Office takes productivity to a new elevated level.

Cons: Cost. While it is well worth a purchase price, Microsoft has subscriptions and within those subscriptions there is a limited number of devices that are authorized to share the license. The web version does have free features but to engage in all the features and cross platform there is a subscription. Cost wouldn't be much of a con except that there are free office productivity suites that may not be as feature rich or have a engaging interface as Office 365 but none the less they get the job done.

Overall: In business we are able to share documents and edit documents on the go. Having a secure email client is also a plus and makes communication within the company also productive.

A Game Changer for Sharing Information!

Oct 09, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: Our company has used Google Docs for years, as it makes sharing and collaborating on documents incredibly easy--that is, until Office 365 strolled into town. We upgraded to Office 365 as a company and it makes the issue of version control obsolete. This means we can work on the same document simultaneously, adding and collaborating in real time with ease.

It's all cloud-based, so accessing documents and information from home or on the go requires just an internet connection and a computer. I love that we can send each other files and give permissions (you can look but you can't edit, Brenda!) while sharing information.

The biggest bonus is that it's all tied to our Office 365 account that houses our email and is all backed up by our servers and protected. Best of all, it makes it easy to work while away from my desk, which is a dream come true.

Cons: The only caveat of Office 365 and its products is that some of the functionality is missing. Namely, I cannot include track changes when editing a Word document. As someone who is in charge of content creation and allowing my coworkers to help edit and collaborate, not having access to track changes is a big deal. This is easily mitigated by downloading to "real Word" and then using track changes, but completely overrides the convenience of Office 365 being cloud based.

Overall: Overall, it's an incredible collaborating tool that makes working in real time with my coworkers a breeze. It's great software that has helped to increase productivity.

Everything we love about Word, Excel, PPT etc.. with added cloud services and integrations

Dec 21, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: Have always loved Word, Excel, PPT and outlook, these softwares give you simple tools for doing a variety of task. When you know what you are doing with these softwares they get the job done 99% of the time. You get five installs, on either Mac or PC, as I have both, so this is awesome. The autoupdate keeps your software up to date so you always have the latest and best versions. The cloud services like OneDrive let you store you files in the cloud so you can work on a document on your work computer then go home and pick up on the same document without having to mess around with a floppy disk or USB drive.

Cons: When you have a problem finding a solution can be tricky, finding an article specific to your exact problem is challenging.

Software updates can be very large if all applications are updated.

Having to pay every year can take a bit of getting used to but the updates compensate for this.

Overall: Many benefits including

Word: Writing documents

Excel: Working with numbers and lists

PowerPoint: Making presentations for sharing new info with customers and collegues

Cloud services make sharing easy and simple and provides back.

Defacto standard for documents so sharing documents with other people is easy.

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Collaboration of all the apps you need in business!!

Jan 30, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: Office 365 is a collection of mostly wanted apps in your business. Outlook, OneDrive, Word, Excel, Powerpoint etc.

This is very useful since it is cloud based. The very important thing is you can get used to the cloud technology easily with this.

You can access all your office emails from where you are. Only thing you want is a good internet connection. I even access my office mails at night from home. So I dont miss anything important.

Not only mails but also all other documents can be accessed from anywhere. Simply you can work in your office package from anywhre with a good internet connection.

Also since all apps I mentioned above are integrated here, it is very easy to share files among them.

You can access those files using any device like desktop, laptop, smart phone, tablet etc.

Cons: The main disadvantage is if you dont have a good internet connection, your work will be harder than expected.

Sometimes there may be data privacy issues since this is cloud based.

If you mistakenly added an incorrect thing in a document, it will be updated real time.

Overall: I am using this software to my office works. It is really easy for me to log in to outlook using my mobile phone so that I dont miss any important mail. And also I save every important thing in documents in OneDrive. It is also very helpful for me to access them from anywhere.

Complete Office Productivity Package

Sep 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: 1. Comprises of MS Word, Excel, Powerpoint, Outlook, OneNote, Onedrive applications for home, school and work locations.

2. Provides latest softwares for both offline and online usage. Compatible with multiple platforms like windows, ios, android and mac. Accessible through PC, Web browser, Mobile and Tablet devices.

3. Good Customer support via emails, chats and phones.

4. Purchase can be in terms of yearly subscription method or one time full purchase. Packages depend upon the type of service needed i.e for schools, home, businesses etc.

5. It is integrated with Skype for personal and professional uses.

Cons: 1. Multiple versions and exclusive features can be confusing at times. It could be beneficial if the product is offered for cheaper prices (especially for home users).

2. Frequent update notifications can be disturbing your work in PC. They should simplify the software update process.

3. Mobile applications can be more intuitive and user friendly. Since we are used to word, excel in PCs from a lot of years, its tough to find advanced tools in word, Excel apps intuitively.

Overall: Improved productivity! Great experience of using MS tools for more than 10 years now.

Office365 eliminates on-premise maintenance, but comes at the price of limiting advanced functions.

Sep 18, 2017
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: Office 365 cloud hosting eliminates the need for a lot of on-premise maintenance that use to come with an Exchange server, and also mitigates the need for additional on-premise security to lock down an Exchange server. The uptime has been near 100% (we have had 0 reports of it ever being down) and that has been the most notable improvement for our organization. The rules can all be set through the admin portal, and for the most part, are pretty simple to implement.

Cons: Some of the rules and SPAM filtering is limited in its functionality, and requires an Exchange server to provide these functions. They are never anything you cannot live without, but it is a nuisance if you have a demanding organization who refuses to take no for an answer and does not want to shell out additional money for professional assistance and/or an onsite Exchange server. The speed of the site leaves a lot to be desired, be prepared to wait to get into any portal through office and have to clear out your cache/history in order to get back in on occasion. A lot of the functionality still requires Powershell commands to perform, such as recalling an email or setting explicit policy settings that are not available in the Admin portal.

Overall: Decreased downtime, decreased maintenance, increased security, decreased cost, and decreased risk associated with BCP (Business Continuity Plan.)

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Office 365 is the fundamental tool in any home and business

Nov 19, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Office 365 is the package of programs that is indispensable in any company, home, small business, whatever.

We know that office 365 is composed of a variety of programs where everyone is really good and useful.

I like it because they are complete and you can get good results working with them.

Excel could say that it is my favorite, I can create formulas design tables, establish formats and everything in the best way, it is quite practical

When making reports having Word, we can do great things here and it is practical for jobs, reports, presentations

As soon as power point is ideal for work presentations, small household jobs, everything is ideal for anyone regardless of age or profession

This to mention the three most used primers, but realmnete there are others that are part and all super functional and ideal to know for any occasion

Cons: i consider that the price of the whole package is somewhat high and more when it is usually for companies that are not so big but it is something that is really worth

Overall: unique experience, I have a long career and I remain true to everything that is Microsoft without a doubt I would recommend it

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All in one office programs

Jan 24, 2019
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Not only is 365 essential for a business but it provides a lot of programs that are use to facilitate daily functions. Excel is the main program that I use in the business, I am able to create multi-functional sheets for any and everything needed in the office. Once you learn formulas, it can calculate and solve math problems. I use word time to time when I need to write a letter, I like that it has automatic spell check and automatically counts words per page. Publisher is another program that I use frequent when I need to make labels, it has a lot of templates and cute designs you can add to make stand out.

Cons: I purchased a two seat software (it can be shared on two computers) when I installed the first one everything worked out fine. When it was time to install the second one, it was not recognizing the pin as being multiple computers and it did not allow me to install it. I called customer service and they quickly fixed the problem.

Overall: 365 offers a lot of programs that can be used instead of hiring third party companies to make labels, profit and loss spreadsheets etc... It helps save money and time that can be put in to making the business better.

Capterra loader

Microsoft office in the cloud.

Nov 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The biggest advantage Office 365 has over Google Docs (for me) is the fact that it all works offline when you need it to. One of the problems our people had with Google docs (and there was a lot we liked about it as well) was that we needed to be online to use it. For me Office 365 combines the best parts of Google Docs with the best parts of the old Microsoft Office. We still get offline functioning versions of Excel, Powerpoint and Word but now they have online and cloud capability as well. I also liked that I didnt have to worry about upgrading to buying the newest version of Office anymore. The subscription just gives you the newest one at all times.

The pricing is pretty decent as well. The 5 user license is good enough for a small team. The online storage is a nice little add on (although you will never need that much space just for documents). Overall there isnt a lot to not love about this.

Cons: I wish collaboration on documents was as easy on Office 365 as it is on Google docs. On docs we were just able to open it and see who made what changes. Here it is not quite as simple.

Also Google docs definitely works better on my iPad. Office never really ran that smoothly for me.

Overall: Pretty pleased with it. It works great. Very rarely had any issues with it.

Capterra loader

Premium office suite, at a price

Nov 27, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: This is the Office suite you've most likely have been using all your life, and have grown all too familiar with. Excel, Word, Outlook, PowerPoint, and OneNote are the core of the office suite, and all of them function great and have routine updates to make sure they're always growing.

An added benefit to the Office365 suite is the new SharePoint system, which is essentially a direct comparison to the Google Docs suite. It allows for online collaboration, editing and file management, which works perfectly, and is a huge plus for teams who manage documents across multiple teams.

Cons: The subscription pricing model easily works up to be more expensive in the long run (compared to the classic pay once and receive the office suite on a CD).

Additionally, when using the SharePoint online office, some of lesser-known features are missing compared to their desktop counterparts. (They're presumably a work-in-progress)

Overall: Office365 is fantastic for our document collaboration in our company. Real-time editing is great and allows us to see the latest updates without having to re-upload or ship it off on a USB key. The online functionality gets used by our teams daily.

Best option for small businesses

Jan 02, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: This all-in-one platform provides small businesses with tools the big companies use "in house". In the past, investing in an email environment like Exchange was both cost prohibitive and extremely expensive. Factoring in the cost of hardware, licensing, backups and power protection, a single system (spec'd properly) would cost $15K to implement/support. With Office 365, the expense is distributed across each user and on a monthly/annual basis, making it easier to manage costs. Exchange is just one of the many services Office 365 provides -- OneDrive, Skype for Business and SharePoint are others that would also be cost prohibitive to small businesses if implemented on-prem.

Cons: With the SaaS model, changes/updates come often and swiftly...you have to stay on point with such releases and updates, else employees can get themselves (and you) in trouble.

Overall: I love the platform -- one less thing for an IT weenie such as myself to worry about...no more backups, after hours updates, etc., do deal with now that the services are cloud-driven. Any small-to-mid-sized business still managing such services in house is wasting dollars and resources that can be applied elsewhere.

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Entire Office Suite Without The Upfront Cost

Oct 03, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: Office 365 offers some flexibility you don't get by purchasing Office as you did in the past. Now you can choose from different packages, getting just what you need for your business. With the added cloud applications it makes it easy to store your work on OneDrive and continue it from another system without having to drag disks back and forth. With almost all packages you can choose to download the applications to your hard drive so you can work even if you don't have internet access. While you do have to pay a subscription, the monthly option allows you to get going for just a few dollars a month instead of coming up with hundreds of dollars up front to purchase the software.

Cons: Yes, there is a greater flexibility to their software packages than there was before. However, that has it's own drawbacks. You can't pick and choose which titles you need. For example, I am a sole owner/operator. I don't need Yammer or Delve, yet to get some of the other features I do use, I have to pay for a package with those included.

Overall: I am a sole owner/operator and I use Office 365 daily for my writing business. It a familiar tool that I can open up and work in knowing that I am not going to have many issues. I wish there was a little more flexibility in plan options but overall I prefer working with this software to other options.

Capterra loader

It offers a very secure interface and diverse utilisades with the best quality and efficiency.

Oct 27, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Office 365 offers the best tools in one place, it is too wide and diverse which is worth using either in the office or at home, which can be worked in the office editions of Ofiice in a more comfortable way. This in the office or simply through a smartphone or tablet can work in a comfortable way, so the versatility and that can be used in various devices facilitates the access of the software, besides the costs are reasonable and adapt to the budget of The company, since it can take full advantage of each functionality, for example, the storage in the cloud as well as the Lync utility which facilitates communication in the workplace.

Cons: When evaluating the functionalities of the product one of the disadvantages is to use the browser is somewhat slow which is negative if we speak in terms of productivity, of course we must take into account that is constantly updated also does not have many tools and functions such as the Office desktop, I think these would be the most notable disadvantages and it would be very useful to improve those aspects.

Overall: This product changes a bit the traditional dynamics that had been working with the predecessor, one of the advantages is that its tools are updated regularly, even though it must be paid not only once as it happened with Office, it is usually advantageous for example in the case of storing in the cloud 1 Terabyte, it is very useful and you can make constant support of almost all the information in my area in which I work, so without a doubt your abilities have offered me a pleasant experience in the use of Office 365, so I recommend its efficiency and quality.

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Office 365 is Office FINALLY Done Really Well

Oct 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: As you can tell by the title of my review, I've not been a fan of previous Office iterations. Office 365 is the first time I haven't felt ripped off by Microsoft and I actually feel like we're receiving a ton of value for the cost.

Excel is leaps and bounds ahead of anything else and is much easier and enjoyable to use.

Outlook has made my teams job of managing email so much easier vs hosting internally.

PowerBI is a tremendous solution for BI and really fun to use.

I could go on, but to sum it up: Microsoft has a product truly built for any size company. It does everything you could hope for.

Cons: Since its initial launch certain tools have seen tier changes or being completely removed. I understand why these decisions were made, but it makes me think 2 or 3 times before using something that isn't core to the product (Outlook, Excel, PowerPoint, Word).

I feel like the direction is much clearer now, so I have less concerns with these things, but the concerns will still be there for awhile.

Overall: I love it.

The number of IT issues my team has to deal with has dropped considerably and it's so much easier to access our tools.

Great for execution, needs improvement in communication devices

Nov 24, 2018
4/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: I really like the components of Microsoft Office 365. Word, excel, powerpoint, and access are integral tools for any means of business, communication, or production. One Drive, exchange, and some other features help back up the system's data when it crashes. These are invaluable resources, thus compelling me to rate this product highly.

Cons: I least liked its forms of communication. I was coerced to use microsoft outlook for my university's email system, and I heavily disliked its incompatibility with any other device or system. I had to log into my university's webpage, my student portal, and then click on email and plug in my password again to access it. Even though my university days are long gone and the system has made leaps and bounds in updates, I still feel salty about it because I have trouble retrieving old emails. The other con is with skype. Every time I use it, skype glitches and freezes out on me.

Overall: I give Office 365 a high rating, because its components really do make life much more convenient. Word, powerpoint, one note, and excel are ingenious tools that allow one to keep numerical track of their data, and to compose and save documents. There are also brilliant tools such as exchange and one drive that allow one to save their data and back it up. My qualm is with its outlook email system and skype. The email system is hard to access and not user friendly. Once one uses it and moves on to a different email system, it is difficult to retrieve the old data. Skype just simply freezes out on me every time I use it. It's a great tool in delivery and execution, and needs improvement in communication.

Office 365 Best in Class

Jan 24, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use and powerful applications. Email and cloud-like storage. Office desktop applications are best in class.

Cons: There are some limitations depending on which subscription you have. Besides the desktop applications, everything else can be done well enough if not better by a competitor like Google apps.

Overall: I was using Office 365 for Small business at my company and still have an Office 365 Home subscription. The small business package comes with Exchange Online and SharePoint Online.

SharePoint Online has a decent interface, and can be used by non-technical users to share information and documents easily. I was disappointed in the restrictions in the Small Business edition for setting up automated procedures, but if you are willing to pay a higher subscription that won't be a problem. Integration with OneDrive for business gives you access to your documents from all your devices.

Exchange Online works great. Provisioning mailboxes, setting up mailing list and groups can all be done in an admin interface.

Last but not least, and what makes office best in class is its desktop applications. Their online and mobile counterparts are good and getting less buggy and more powerful with every update, but that's still not what Office is known for and competitors like Google Apps have similarly productive tools.

Office desktop applications like Word, Excel and PowerPoint are simply the best applications of their kind. Feature rich without getting in your way. Friendly for beginners, and powerful tools for the advanced. There is a reason why many job descriptions ask for experience with Office.

Recommendations to other buyers: If you are going to buy this for your business, consider the subscription differences carefully before you make a choice. Spending a few more dollars per month per employee may be worth it to have less restrictions.

Excellent for doing business away from the office

Dec 10, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It was very convenient to have access to the Microsoft programs I used for work from my home computer. The email hosting was probably my favorite feature though. Before my agency started using Office 365 we didn't have the control over the email features that Office 365 allows. For example we weren't able to set up our own auto reply emails when we were away. Everything had to go through our administrator. This was really inconvenient especially when they forgot to turn off auto reply when we returned from vacation and we missed important work emails. Office 365 puts enough control in the hands of the user that they don't have to reply on the administrator for simple changes. It is very helpful to be able to easily access work emails from any computer and easily set up work emails to come to a smart phone. As an administrator its easy to add to users and change passwords when they invariably forget them. Office 365 made our agency much more effective and efficient.

Cons: I wished in contained full versions of the Office Products. I wasn't able to use some of the features I wanted in Excel because it wasn't a the full version.

Overall: I was the program manager at a homeless shelter and we purchased Office 365 to upgrade our tech for our staff of 10.

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Office 365 for International Offices

Feb 05, 2019
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: - Provides remote access to emails and calendars easily from any internet connected device.

- Allows remote access, editing, and control of version histories for shared documents or projects.

- Provides a massive amount of storage space provided for shared projects and efforts

Cons: - It can be overwhelming with many features not being utilized due to lack of knowledge, awareness, and/or training.

- Some lag time/delays can cause unnecessary typos and errors on shared projects.

- We've faced some issues with the integration with Skype for Business in terms of missed notifications, missed messages, and difficulties with the automatic sign-on.

Overall: Currently, our entire organization has implemented the use of Microsoft 365 Business to provide remote access to email, documents, and calendars for meetings. We are using the system to allow our very siloed global departments to share visibility and control version histories for our process documents. Additionally, we are creating shared agendas and virtual work spaces for improved meeting productivity and cross-border projects. Microsoft 365 Business is very well-suited for a global company with geographically dispersed employees, efforts, and projects to allow for collaboration and support from any connected device. While it can take some time to integrate and ensure consistent use across your enterprise, the benefits far outweigh any difficulties in start-up and the learning curve is quick.

OFFICE 365 : All-in-One software package

Jan 23, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It has easy to use & understand functionality. When it comes to play with data it provides whole solution platform at one single place.

Cons: Apart from several positive things, there is little scope of improvement in this tool. It has an issue over operational speed.

Overall: My general involvement in utilizing office 365 is incredible. It gives me access to all the incredible Microsoft tools at one single place which I can access whenever point at wherever. It has extraordinary working usefulness and UI. By utilizing distinctive modules gave I can achieve any given errand identified with information investigation or information taking care of effectively. Albeit working on the web now and then makes it a bit slower application to utilize, yet it tends to be reasonable. The most vital thing is You will dependably be associated with every one of the modules whenever on any gadget you use, which is the best piece of this item. I am utilizing this application every day for my ordinary errands culmination additionally I utilized it for my own just as my official reason. The most utilized usefulness of this item for my work is "Excel". My the greater part of the day by day undertakings depend on Excel. Likewise for information perception and examination reason, some of the time I utilized Power BI as well. It might have an extent of a few upgrades. Like for utilizing power BI effectively, there ought to be some preparation module or straightforward rules which can be valuable for new clients to comprehend the apparatus and its appropriate usefulness.

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Office 365 Makes it Easy to Work from Anywhere

Sep 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Microsoft 365 is a great way for companies that are embedded in the Microsoft Office suite of products to access and edits documents from anywhere. So many times, I have left my work computer at work and needed to update a document quickly. Microsoft 365 allows me to do just that from any computer. I really enjoy that documents can be edited in the web browser or can be opened in the native application for editing. This makes preserving formatting much easier. Additionally, Microsoft 365 can be used to collaborate in near real time on documents that more than one person are working on. This has been a huge boost to productivity for our group.

Cons: There isn't much to dislike about Microsoft 365. I believe that Microsoft executed this software nearly flawlessly. However, if I had to pick one thing, it's that the real time collaboration aspect isn't as seamless as other software. This is hardly ever an issue though.

Overall: I use Microsoft 365 to have multiple people in different offices work on a single document. This reduces issues with version control and preserves the formatting throughout the process. Additionally, it makes updating a document from a home computer or other device much easier as those documents and files are always available. Having Microsoft 365 has been a real boon to productivity for our office.

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Professional smart & official

Sep 18, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Envision having all your office arrangements introduced in the cloud and having the capacity to work from anyplace and with any gadget. You just need to guarantee you have a web association and login subtle elements of your record. What's more, incase you are stressed over not having the capacity to get to web all the time you require the application, you can have the application introduced on your work area/workstation.

Cons: I reliably battle to discover highlights Office 365 gives me that aren't accessible for nothing in other programming arrangements. In the event that my work didn't pay for my Office 365 membership, there is positively no chance I would utilize it. My own desire is that in case I'm paying for an administration that I can generally get for nothing, that administration would do well to be continually offering imaginative new highlights.

Overall: normally you get what you pay for. But with Office 365, where you pay for a Lexus however are wind up getting hauled down the road in a rickshaw. It works, yet it could and should work better. Marking prompts desires. Also, when it's a Microsoft marked item, you expect something that is in front of the opposition.

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Improving Communication for Our Remote Team

Sep 11, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It's easy to communicate with remote team members across the country. Conversations can be in any size group, or you can create channels dedicated to certain topics. I especially like how easy it is to start instant meetings by audio or video call and share screens or files.

Cons: I get notifications for chat and group messages but haven't found a way to get notified for messages in channels, so I've inadvertently missed some important messages.

Overall: Our small consulting group was previously using Skype (the regular kind), which had some good functionality but was not ideal for business use. Management decided to upgrade to Microsoft products, including Teams.

Teams has helped us improve our internal communication and be more responsive to each other and clients. It was quick and intuitive to learn. We can easily chat in private or group conversations. I may be chatting with someone and find that we need to add someone to the conversation, and it's as easy as clicking the plus button. We can share files and even edit them inline, although I don't like that function as well as editing directly in the desktop programs.

Our Skype group chat used to fill up with chit chat sometimes, which wasn't inappropriate but it wasn't the right place to have those discussions. We now have a "watercooler" channel where we can post hellos and share things for fun, which is much better. Other channels also keep discussions focused on different clients or topics.

You can integrate some other Microsoft apps as well, although I haven't needed to do that. However, the wiki function has come in handy for capturing knowledge. Overall it's been a positive experience for our organization to use Teams.

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A truly mobile software platform

Jan 16, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Almost everyone knows of Office 365 and I can send files to any of my colleagues and they can access, read, edit and understand them. It's a fantastic tool for collaboration as you can use the tools for brainstorming, and even identify who made edits to the same document - all without any two people being in the same room.

My favourite feature is the ability to store all my documents in the cloud and they save automatically. I can access them via my mobile devices, and I've never had an issue opening documents or getting them to display properly.

Being a subscription-based service makes it much more affordable to purchase and to keep up with the latest versions, which is essential when working collaboratively with other team members.

Cons: The mobile apps for the software can be a bit clunky. I find sometimes functions don't work intuitively and it doesn't adjust the document view to be mobile compatible.

Overall: Overall, it's a very powerful, versatile software program and most people use it. However, the sheer range of options and functions can be overwhelming to someone who isn't confident with computer software.

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The Full Package

Nov 02, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: The functionality is what's best about Office. You get Word, Excel, PowerPoint and other tools that become instrumental in creating content and integrating one with the other. As a writer, Word is essential. As I'm developing workshops, PowerPoint is crucial. Of course, managing all these tasks is done with Excel, so it's nice to have the fundamental tools I need with one package.

Cons: Mostly, even though I'm running Windows and Office is a Microsoft product, sometimes they don't play nice with each other. I can't really say much negative since I've long had a good understanding of the basic functionalities of these programs and they each rely on the same foundations, but if I were to pick something, I'd say there's something too much on the menu (most of which I don't need).

Overall: I essentially don't use OneNote, but aside from that being extraneous for my needs, my business depends and thrives on these tools. I hadn't used PowerPoint much until this year (mostly because older versions were simply counterproductive compared to Apple's version), but they've come a long way and made it easy to build your own slides and presentations with some great templates from which to start.

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Watch out Slack, here comes Teams

Sep 10, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Teams, like Skype for Business, has excellent integration with existing Office applications. The abilities of it to tie into people's schedules in Outlook via the Exchange Server are great.

Cons: Teams just isn't as fun to use as Slack, lacking a lot of the /commands that Slack has, and thus increasing the amount of time it takes to do simple things like changing statuses.

Overall: Teams has replaced about ten different Slack instances in our organization, and in that regard, it has worked superbly. Unlike Skype for Business, which has a long history as Lync, Teams has kind of come out of nowhere, and employees aren't quite sure what it's used for. The previous tool that was sanctioned for use was Cisco's Jabber, and until that license expires, people continue to use that with which they are familiar. Teams is easy to use, has clients for all major platforms both desktop and mobile, and just works. I would expect better integration with other Microsoft tools like OneNote and Skype for collaboration, but while that may be coming in the future, at present this is a solid, but not overwhelming tool for chatting and document sharing. It feels redundant with some of Microsoft's other offerings, and it's not entirely clear which segment of the market Microsoft is attempting to capture here. I've felt that Microsoft could have augmented Skype for Business with a better chat feature and this product wouldn't been as necessary. And, "Skype Teams" seems more intuitive than a standalone product that, while simple, makes a lot of employees scratch their heads and wonder if they should launch it. Still, the app is solid and easy to use, and a good supplement to any enterprise licensee of Office 365.

I have been a user of Microsoft Word, Excel, Powerpoint and others since they were introduced.

Jul 23, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I was dubious when Microsoft introduced Office 365 with an annual license fee. Previously, however, as a Macintosh user, I often had to wait for (literally) years between versions of Office, and often new versions for the PC (designed to run on Windows, another Microsoft product) would be released much earlier. Well into my second year on Office 365, I feel that Microsoft has priced Office 365 fairly, and I really like the fact that Microsoft Updates (which I have configured to show up automatically as soon as they are available) are released very regularly, often addressing important issues like data security. I am happy with the current versions of Word and Excel, both of which I use nearly every day, as well as Powerpoint, which I use regularly.

Cons: There are some pieces of Office 365 that I do not and will not use (such as Outlook, since I use Apple Mail, which is integrated with other Apple functions). I wish that I could eliminate those parts that I do not need and pay a lower fee to get a license for those that I do use.

Overall: Microsoft Office is essential if you are in business in this day and age. I like the reasonable annual fee (with frequent updates included), as opposed to paying much higher fees every few years (with no updates in the interim).

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Great software for Online storage and teamwork solutions

Sep 10, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Firstly, I like everything about Office 365 from design to interface. The fact that Office 365 is accessible on any device, makes me to like it more than on-premise solution. The best thing about this tool is that it is more than just Word, Excel, and PowerPoint. In fact, Office 365 offers more essential services like online storage and teamwork solutions. I like using Office 365, particularly Excel Online since I work from anywhere there is stable internet connection. That way, I am in a better situation to forward invoices even when I am not within organization premises. Office 365 integrates with other essential tools like Skype for business, which brings resorces and team together even when they are not together.

Cons: The license cost per user is the only issue that Microsoft should amend. To make it competitive on the market, they should reduce the subscription fee on all plans.

Overall: Office 365 has enabled our organization to stay organized since we store documents in the cloud. Sharing files is now easy with Office 365 since it integrates with applications like Skype for business and Microsoft Teams.

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After 365 days with Office 365

Jan 24, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
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Pros: Microsoft Office has been an essential tool in my career especially excel. The convenience of online for O365 made collaboration more proactive especially during business trips and time zone differences.

The integration of more creative templates for power point was also on point in making short notice presentations with good quality.

Outlook looked dapper too! The overall aesthetic of O365 was very appealing to the millennial and creative in me.

Cons: One of my biggest frustration was really the inability to customize my keyboard shortcuts for excel. I weeped for months on that and even gave efforts on sending them feedback for the first 3months begging to let me sync my old keyboard shortcuts to the new one but yeah nothing prospered from that. Sad right?!

Also, it would have been dope if they would put read receipts for mobile outlook app. I find bringing my tablet more convenient on quick errands but sometimes find myself needing to respond to urgent matters while i'm out. This one was more of my biggest wishlist that i'm still waiting for them to do

Overall: Recommendable unless ypu love your excel shortcuts so much.

PS i use most of O365 except for data that i need to rush where i go back to my old excel to work on at before mounting it to the final

File on the new one.

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Mature cloud platform for businesses of all sizes

Oct 24, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Consistent interface across administration and products.

Frequent updates.

Built-in basic level of support.

It "just works".

Integrates existing products and user experiences into a cloud platform.

Ease of migration.

Wide range of products and solutions under one banner/platform.

Cons: There are a number of subscription options and sometimes the differences are quite subtle and not clearly documented - however this is only an issue if the customer has a specific business requirement.

Sometimes difficult to leverage the benefits as so many options and its not always obvious which are worth pursuing.

Overall: Microsoft has pushed small businesses to its cloud platform by removing Exchange from there on-premise offerings. However this is a good thing as once migrated the business is no longer burdened with the maintenance and resources required to run a full Exchange platform for a few users. It also pushed people to the subscription model for applications, however I am again in favour of this. So many business still using old and insecure versions of Office and other products. There is a low upfront cost with reasonable on-going costs. IT is not static and this subscription model just makes sense in todays world.

Office 365 Review

Oct 23, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: I am an avid Apple /OS user in my personal life. At work, however, I have to make the switch to Windows. What I really appreciate with the Office 365 is that whether I am using Excel or Word, the features are pretty much the same for OS and Windows. It makes it very easy to transition between the two systems. I really enjoy the variety of pre-populated templates in PowerPoint. This allows me an easy way to make some presentations more quickly and more pleasing to the eye.

Cons: I don't really find OneNote to be that useful. It could be that it just doesn't work for me (I am more of a pen and paper note taker that enjoys to cross things off a list.) However, I do think it would be handy if I did more traveling and needed a quick place to jot my thoughts.

Overall: I work at a large institution and I think that Office 365 meets a large variety of our needs. Outlook provides us a place to manage our calendars and correspondence, skype allows us to get in touch with coworkers quickly, and there is not a day that goes by that we do not use Excel to track or report on something. So again, a lot of needs are being met with different aspects of this software.

Overall a Great Suite of Applications

Feb 12, 2019
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Microsoft bundles quite a bit of useful software with Office 365 for a pretty great price. It's very easy to install. You just open the installer and let it do its work. Some might consider this a con which I will get to later. Office 365 offers a great way to share files among your organization. It also makes it very easy to on-board a new employee with all the applications they'll need to be production.

Cons: The biggest problem I've experienced with Office 365 is the fact that it all comes bundled. You may not remove, to my knowledge, just one single application from your computer without removing Office 365 in its entirety. For example, I needed to remove the newer version of Outlook from a coworker's computer due to a bug in that version of Outlook so that I could install an older version. I found that Microsoft does not allow you to do that. Therefore now his computer simply has two versions of Outlook, which is a waste of space. As I mentioned it's a great suite of applications, but if you don't plan on making full use of them, you are stuck with them nonetheless.

Easy to setup and manage

Jul 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Office 365 comes with an array of extras depending upon which license you purchase. Rather that be your basic Office suite, SharePoint for your companies intranet, or OneDrive for all your personal backups. Office 365 is easy to use. Office 365 comes with a lot of safety features as well. You can setup alerts to notify you of any changes (email forwarding, password changes, and admin privileges). You can also setup shared mailboxes and calendars very easily. I have experience in both hybrid and online environments of Office 365 and it is very easy to manage after being on Exchange for so long. It is also easy to setup users and apply licenses.

Cons: Office 365 can have some difficulties to it. Hybrid environments rely heavily on the Exchange server and Office 365 does not prioritize itself over the two. You should have an IT team who understands PowerShell because its a powerful tool and it will make managing the software much easier. Outlook 2016 is the preferred version for Office 365 subscribers, so updating Office will most likely happen.

Cloud-Based Microsoft Office

Dec 15, 2018
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: The best thing about Office 365 is that we can use basic Office products such as Word, Excel, Powerpoint, Outlook, etc. online and save files on cloud-based OneDrive (or on our own devices if we prefer). This allows us to work on our word documents, spread sheets, or presentation files regardless of devices as long as we have the Internet. It saves a lot of our time by not moving files from one device to another. It is convenient that we can send the file to other colleagues without changing file formats since everyone has access to open Office files. We don't need to worry that our files will be leaked since Microsoft is managing Office365.

Cons: Office365 provides us only limited functionalities compared to offline full Office products. For example, we cannot add mathematical equations on word documents. People who need full features of Office products to do their jobs should get offline version of Microsoft Office.

Overall: Overall, I am satisfied with Office365. It cannot be replaced with offline Office completely, but it is a nice online platform to do simple tasks.

Great Office Software for Small Business

Jul 16, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: Office 365 depending on the subscription you have with Microsoft can be invaluable at times. The positives with subscription I have is a) Word - Great for documenting, letter, resume etc. b) Powerpoint - Great for making presentations c) Publisher - Allows one to make brochures, business cards, and other material for marketing & printout d) Excel - typical spreadsheet for data keeping e) Outlook - great for personal business laptops to make emails within your business and outside.

The positive side to most of these office products is office 365 can synchronize with your home computer if need be.

The ease of using office 365 depends on the frequency of usage. To the first time user, it can seem intimidating but I would rate it as user friendly. If you make a mistake, you can always ctrl + z and it will undo the mistake. Also on work it periodically auto saves if your computer crashes so you are able to pick up mostly where you left off.

Cons: The downside to office 365 can be the cost. It is a subscription based product so if your subscription runs out, can't pay, or profit is not up enough, then that can be a problem. Again it depends on your business & budget.

THE BEST office suite out there...period.

Nov 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: As a working professional and a small business owner, I need the right tools to maximize the efficiency of my working day - this is where Office 365 comes in. My favorite part of Office 365 is that it is a cloud-based subscription model so you get the most up-to-date software and features for Excel, Word, etc. and don't have to worry about having to buy an update every couple years or so. Excel is still the most utilized in my working day and it seemingly keeps improving with every update - more features and expanded capabilities allow me to do my best job.

Cons: There are not many features I do not like, but I wish there was a way to customize your subscription so that you could pick your software a-la-carte as most of the times, I do not use every single software that is in Office 365.

Overall: Utilizing Excel on almost a daily basis, I've leveraged its strength and semi-automated many tasks that used to be much more manual in nature. I like the simple subscription model and the ability to use it on most computers. Overall nothing can beat Office 365 when it comes to features and flexibility.

Office 365 Interface

Sep 06, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Office 365 is an easy interface to use on a daily basis. You can migrate on a trial offer for free, which is a great option for large corporates. It's simple and cost effective, so you get a lot for what you pay for. The great thing about the platform is that it has sharing capabilities for social media sites and professional networks like LinkedIn. The real time option in word is great and easy to use, especially if you need live and immediate feedback on a document. The platform rarely freezes, which is great compared to the older version. Another great feature is the calendar sync option to an iPhone and Androids.

Cons: Office 365 works great on a desktop. When using it on a mobile device, some of the features and options become harder to access making the interfere less user friendly.

Overall: Office 365 makes it easier to collaborate with teams across the world. The efficiency of the platform gives professionals the peace of mind to access files and data and make quick changes accordingly. This simplifies the nature of teamwork and collaboration with the high demands of the workplace.

The Standard

Nov 30, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
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Pros: The general ease of use and familiarity of 365 is nice. It has most of the well liked email functions and integrates nicely with other office software.

Cons: If it isn't office software, it usually doesn't play nice. Office software are very integrated and thus, it's hard for other companies to create addins. For example, Trello has an addin but it has never worked for me so I've abandoned it.

Overall: Overall, it's a fine service. If you're looking for a simple personal email, I would not recommend this, however. This is definitely geared to large companies and schools interested in seemlessly integrating their community. I've had my issues with logging in, security, and a few other minor things, but it's pretty decent. One complaint I do have is the "send later" function on the web app does not sync with the desktop app. This means if you want to send an email later and you're using the desktop app, you log out, and go home, the email will not send unless you are logged back into the desktop app. There are many features that don't link up this way, but it isn't a hassle to get around (or be a more responsible emailer). There are few emails services as robust as the office 356 kit, but the limitations do need to be considered.

Capterra loader

Office 365 - A bundle of power tools.

Oct 19, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Office 365 is a bundle of variety of application provided by Microsoft. It is a great tool when your already using the multiple software application already. Word, Excel, PowerPoint, Outlook, OneNote, OneDrive, Skype & Microsoft Team bundle make it complete enterprise ready solution. It also support over Windows devices, Mac, iOS & android platform. A lot of space come with the Office 365 subscription. Collaboration of all these tool at a single place and it's integrity make it more strong. Best thing about Office 365 is it have all variant for about to the requirement, So can a user can buy a subscription of it own choice.

Cons: Office 365 bundle is having a lot many option for a Subscriber to choose the plan but sometime you don't need some service but as a package it coming to you. Mobile client is in improving stage a lot many option is still adding in it.

Overall: Office 365 is helping use as we using the Outlook, OneNote, OneDrive, Skype & Microsoft Team we are using it on daily utility. Integrity among these all is also the best thing of Office 365.

Capterra loader

a product I need to grow my business

Nov 30, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: This is a mother of many products that are really essential for the development of every business. It consists of MS Word, Excel, PowerPoint and other useful products that are used on daily basis in operating an enterprise. The products allows us to do our work simply without many struggles like writing and doing complex calculations. Since the product was launched, it has helped many business people to grow their level of business from local to international level. This product allows them to market their products to any region regardless of their physical location via email marketing.

Cons: The cost of the product is not affordable by everyone. I hope one day the developers will re-look on the pricing and lower it to a standard rate, to enable any young person out there to use the product in their struggling businesses.

Overall: The product is great. It has transformed many lives globally as it has helped them to grow their businesses from one level to another. This product enable people to communicate and share information with anyone at whichever location.