Microsoft

Phone System


4.5 / 5
3324 reviews


Average Ratings

3324 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

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About Phone System

Web-based phone call system that works with Office 365 and turns daily calls into instant messaging or video sessions.


Phone System Features

  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Employee Directory
  • IVR / Voice Recognition
  • Mobile Access
  • Virtual Call Center
  • Web Conferencing

Vendor has not completed this information.


Phone System Reviews Recently Reviewed!


Capterra loader

MICROSOFT OFFICE INDISCUTIBLE LEADER

Oct 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: With nearly 25 years in the Windows universe, despite the fact that there are free Office software alternatives, Microsoft Office continues to be the most widely used on a global scale among users and customers, whether at the corporate or personal level, none of these tools has arrived. to pose a threat to the reign of Microsoft Office, The Redmond company now offering services for the Microsoft cloud based on a subscription model, with desktop applications for Windows that include Word, Power Point, Excel, Outlook and Access, and One of its innovations is that they allow the collaborative edition of documents and teamwork, this is a great step from the suite to a set of applications where tablets and smartphones with iOS and Android operating systems can access these documents through web applications that Microsoft has released so that users can temporarily use a document of the classic tools of Off ice: Word, Excel and Power Point, boosting productivity in an increasingly connected and prepared environment for modern work and collaboration online and in a team within a company or personal level.

Cons: In a Microsoft Office administrative installation, more disk space is used on the server, the amount of disk space required on the server ranges between 100 and 325 MB or more, depending on the version of Microsoft Office, if other programs use your server network or if you use it to store data files, it is possible that the server does not have enough disk space, however, this problem is more due to the limited storage of the PCs than the program itself, what it does have is a cost per license very high, apart from that I find no disadvantages that subtract points in favor of Microsoft Office

Overall: In the case of Office 365 Profitability, which allows to optimize the efficiency and productivity of the organization due to the control and ease of management allowing any person with access to share information from any place or device, thanks to the cloud "we work from anywhere" and "Team work" regardless of time zones

Capterra loader

Pretty good software with some unfortunate weak spots

Sep 18, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: The basic functionality is quite good. It essentially does what it's supposed to do: It allows you to chat with team members. The direct chat option is pretty straightforward. The option of creating different teams (hence the name) to structure the group chats is quite conventient, because it adds another layer, making it three: Teams, channels, threads (within channels).

Notifications are pretty reliable, mentions and activities in channels you follow are logged into an activity feed, which is quite useful.

The part where Teams really shines though is the option to add other functions to a channel. The Wiki can be nice, although using it is sometimes a bit counter-intuitive. What's really helpful is the Planner, because it allows you to include kanban-like views of tasks (or other things). We actually use it less for tasks and more for ideas and backlogs of things for the entire team to review.

Cons: One thing that bugs me is an issue that also came up with Slack: You sometimes miss notifications because, when you open the app, you automatically jump into the last channel (or chat) you where when closing it. When you actually want to go to some other place, you might leave the channel, leaving all notifications marked as "read" - but you might not even have noticed there was something new in them! I don't know how to solve this, I only know that it can be a problem.

The real downside of Teams is, for me at least, the very limited possibility of your notifications. You can essentially turn them on or off for mentions, channels you follow, and chats. There are some other options, but they are all of the "all-or-nothing" type. I either get notifications (and therefore push notifications on my smartphone) for all mentions, or for none of them. Here, Slack has a much better system.

The other thing is the mobile app. On Android, it's just not as reliable as it could be. Activating the "don't disturb" status, for example, does nothing. If I want to turn of push notifications, I need to that completely and manually. Sometimes, uploads don't work. And when I'm on the road, messages might not get through - but instead of sending them once I have a connection, it sits there with warning sign, waiting for me to resend it... kind of an archaic way of dealing with this issue.

Overall: We use it as an all-around communication software, and overall it works quite well (despite the minor hiccups described above). Thanks to wikis and planners we can even include some other elements of our collaboration structure in Teams, enabling us to get by with only two software systems: Teams for communications and Scoro for task and project management as well as CRM and billing.

Capterra loader

Office 365 toolkit for everyday work management.

Sep 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Office 365 is a very complete software package to be installed on computer equipment. These programs are well known, and daily use of the PC such as Word, PowerPoint, Excel, OneDrive, Outlook, Publisher, Access, Skype, among others. And to install it is only necessary to have a subscription, in most cases when you buy a computer you install Windows and automatically the Office, so it is the most widely used package, and allows you to share information handled through the different tools that it brings with other people, although they have different versions. Effectively the applications that this service brings are the best ones to create, save, and share with other users through the network different types of files, with different applications. And it even allows applications to be combined

Cons: Since I use a PC, they have had Office installed in their versions for the particular time, and used all the programs it brings and so far I have not had problems of the program that caused me any particular circumstance that reflects some flaw of the applications. Sometimes I have strained viruses that are causing the failures, and I have even deleted files from Office programs, but these are not problems of the package, comes from using the Internet, or placing on PC artifacts such as PENDRIVES and others, infected.

Overall: Office 365, brings programs such as Word that allows me to transcribe work of promotion, research, among others, like receiving files from my students mounted on this tool. Another program that used a lot is PowerPoint, which helps me to make presentations of my classes, in a practical, interactive, with as many tools to make knowledge more effective, also for the presentation of research at events academics; Another program is the Excell that I use to design budget calculations, note control, tables and graphs with results data, among many other things. In addition to these, which are the most used, I also use the OneDrive that allows me to store information from different management sources in the cloud. The other tools I have also used, not so frequently but it has also allowed me to achieve what I need at certain times. Actually the Office 365 is a necessary tool, and important in the daily life of my work as a teacher and researcher.

A complete set of extremely useful programs for work or home

Sep 13, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I will mention a few of these programs to make a reference:

WORD offers probably the largest selection of font types on text managing apps. The panel control at the top (Ribbon) is very intuitive and consistent with all MS office tools, you get familiar with it quickly, and also adding numbering, bullets, or other visual helps to improve your document's look is really easy, just highlight the paragraph you are working on, right-click on it and a mini-toolbar will appear so you can select what you need to edit, format, or add. In case of any grammar or typing errors are made, the program has a "real-time" spelling check that suggests spelling and grammar corrections, so your work can have the quality you need.

EXCEL is my workhorse, I use it to create tables, make calculations, generate graphs, and also make small programing routines. You could even create your own mini-ERP with this app.

POWERPOINT is the data show presentation tool by excellence, you can download multiple templates on line, and interact with it by activating the highlighter and pen features to write on top of your presentation.

Cons: On WORD Sometimes placing inserted images into your text becomes a little tricky, but with a little practice they end up in the right spot.

On EXCEL I have experienced some lag between the time you move your cursor in the cells, and when it actually moves, I guess we may be working on-line without knowing it :)

Overall: Excel is what I use the most, and for me it is more than a spreadsheet creating tool, is a mathematical, drawing, statistical, and many more things tool.

Besides of using WORD as my document redaction tool to generate documentation for my projects, I also use it whenever I need to check a text redaction for written messages to be sent by e-mail or other text apps since I normally get better grammar suggestions with it.

The all encompassing software for business.

Sep 11, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Everything is linked together under one family of software and it lets you do almost everything you need to do in an office seamlessly. Microsoft pretty much thought of everything from making sure your documents are backed up and protected (Onedrive), you can easily communicate (Outlook, Skype, Teams), and you can easily share with others and collaborate in real time (Teams, Sharepoint) all securely and relatively easily. Almost every task you want to accomplish can be done in several different included apps and it is all very intuitive. Anything you can't figure out is very easy to find answers to using the new search tool they incorporate into all the software.

Cons: Since everything is tied together, if you run into an issue or something doesn't work right, it could be catastrophic. This mainly pertains to the Onedrive feature that you rely on to make sure everything you worked on is backed up. If something goes wrong, which it has on a few occasions in my office, you could lose everything. My only other complaint is there are a lot of settings in different places that could affect how things work and sometimes you can't find the setting you need to change. One case is with the Outlook search function where it doesn't seem to want to search for older emails unless you select a specific date range but that doesn't help if you are looking for something very old and don't remember the date range.

Overall: I run into a few hiccups with Office 365 that have been major headaches but at the same time, it has made most of my work easier and more streamlined to do. When absolutely needed, customer support is extremely good at following through as long as it takes to resolve any problem. They definitely stand behind their product which is very important when selecting something that your entire business needs to rely on. When doing anything critical, be sure the software is doing exactly what you want and expect it to do and check however you can before going past a point of no return and you shouldn't have any trouble. One of the biggest benefits of the software is security and easy access when you need it but you could lose both if something wasn't set right or some glitch occurs so just always double check.

Capterra loader

Great product - can be used on multiple devices

Sep 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I think Office365 is a wonderful combination of easy to use Microsoft products that are available both online and offline. Office365 is kept updated so you always have the latest and greatest versions. I love being able to utilize it on all my devices, including cross-platform (i.e. Windows and Mac). But probably my most favorite feature is the "Tell me" - Office365 has so many features I cannot possibly remember exactly how to perform some function, so I can search in the "Tell me" section for whatever I want to do and I am presented with the information I need. I appreciate the fact that I can get the "big 3" as I call them - Word, Excel, and PowerPoint - without having to purchase them individually which can be quite expensive for a home user. Office365 gives me the best of the software at an affordable price.

Cons: I've not had any major issues with the software. Every now and then it will get "hung up" but just closing and re-opening the document or program usually works to clear it.

Overall: I use the "big 3" as I refer to them, which is Word, Excel and PowerPoint. I use Excel every day as I learned how to utilize it as a time management system when I participated in a webinar given by the online university when I was working on my doctorate. I use Word for many home applications, but also utilize it for my position as an online adjunct professor - our university requires students to utilize Word for their assignments. I use PowerPoint each week to prepare information for the projection system at my church. It is a very easy way to disseminate information in a colorful, animated way before the worship service starts.

Capterra loader

There's Nothing Better

Sep 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Office 365 is the complete office productivity package, rich with features and continuously improved. You always have the latest versions of Word, PowerPoint, Excel, Outlook, OneNote, etc. You also get 1TB of personal storage through OneDrive, which allows you to share files with others, including control over editing and length of access. Depending on the tier that is purchased, you may also get access to SharePoint Online, which replaces the traditional "share drive" in an organization. You can work in the browser if you're accessing your instance from someone else's computer, or you can use the desktop versions on your own. The experience across platforms is seamless: use it on the desktop, tablet or smartphone...your files and apps are available to you wherever you go! And the rich collaboration available through Skype and Outlook is impressive. You track the availability of others; communicate in real time via voice, chat, or video; host an impromptu or scheduled web meeting, complete with screen sharing; and let Office 365 keep you updated no matter where you go or what device you are working from. You also get access to Microsoft Flow and PowerApps, which enable easy workflows and applications (again, the level of access varies by tier).

Cons: It's hard to keep up with the updates, which challenges documentation for users. So the continuous improvement is both a blessing and challenge, although by and large the changes do make the product better, so I'll take them.

Overall: Office 365 allows us to put our mail in the cloud, with all the functionality of Exchange server, but without the headaches and risk associated with an on-premises server. We are also synching our on-premises Active Directory (AD) with Azure AD, achieving single sign-on (SSO) for our users. Office 365 has SSO hooks for many other applications, such as WordPress and Smartsheet, allowing you to potentially achieve SSO with all your applications using Windows domain credentials. And with our files in the cloud, users no longer have to mess with VPN to access to local file shares when travelling or working remotely.

Need a Document? Need to put ANYTHING into report form? Need signs, banners whatever? OFFICE 365

Aug 18, 2018
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This is the most versatile program there for doing anything from making a document, creating signs for your business. Office 365 has so many products under one program that you won't need any other programs to create what you need to run your business. You have Word, Excel, powerpoint, onenote, and more... I love to use powerpoint for presentations. It's not only affective, but everyone pays attention when I use it vs. any other standard presentation... The best part? Everyone can use OFFICE 365. Kids use it in school, teachers use it, heck even fast food restaurants use OFFICE 365. I also like that they have a monthly plan that covers all of their programs... That way you always have the most up to date software and you don't have to worry about re downloading or buying new licenses. I don't think I will ever use another program.

Cons: The only thing about this program is that in order to use some of the features, you may need to read up on or ask a buddy how to work them. For example, excel is a GREAT program, you can take any data you have and make it into an easy to understand report, however, if you are not familiar with HOW to use excel, you will struggle. They even have college classes for it. Most of the programs, however, are super easy to learn how to use like word, and powerpoint Those programs you can just kind of play around with and figure out how to use them...

Overall: I use it for everything at work. I manage a small business and we use office every day. I actually have two office programs (word and excel) open on my computer right now as we speak... I really enjoy how simple and concise some of the programs are.

Microsoft Office is a Standard for Almost Everyone

Aug 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I have been using the Microsoft Excel, Word, and PowerPoint for over 20 years now. I can't imagine my life without these essential pieces of software. I especially use Excel and PowerPoint on a daily basis with my job. Almost any office job you apply to will require or recommend that you know these.

Excel is one of the most useful tools for so many different tasks. I use it almost as a project management software to keep track of the progress of our construction jobs and what records have been sent by all of the sub-contractors. It is incredible what you can do with Excel if you learn how to use all of the formulas and functions built into it. Excel is pretty much a standard for other software to allow integration.

I used to give a lot of presentations in college and in my sales career. PowerPoint is very simple to learn and use for this. The ability to copy, paste, adjust and resize images is a very simple straightforward process within the program. I have set up some pretty intense animations within my slides as well. Once you learn how the animations work you can essentially animate your presentation.

I am using Microsoft Word right now typing up this review. I am unsure how anybody can go without using word in their lifetime. I am unaware of anything that even comes close to equivalent to Word. This is one of the most basic and fundamental software that everyone should know in life.

Cons: It is hard to say anything wrong with Microsoft Office. The only improvements that would be nice to see is price and a more advanced grammar system within Word. You can't really go without Microsoft office and it would be nice to see the price lowered and easier for everyone to have on their personal and professional computes. A more advanced grammar system in Word with be useful. It could be a feature you were able to turn on and off. I use Grammarly and I would stop using it if Word had something equivalent built in.

Capterra loader

organization and collaboration of work in a single tool

Jul 18, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: the use of Microsoft Teams gave us the integration that we were lacking in order to integrate several solutions into one. the way of collaborative teamwork becomes a reality! In our company we have been using it for about 2 years and it has helped us to have a better control over the project's orientation.

You can organize each area in a team

Within each team you can have different channels

each channel is autonomous and has its space for chat (which is very complete with text format options)

each channel has an associated email address to receive mail and they are in the same panel as the chat.

You have availability to be each channel a site in Sharepoint Online to be able to assemble the library of documents for the documentation of each project or teamwork and can be accessed from teams or via web.

we can add wiki, onenote, etc. functionalities

complmenetos add on how to add a shortcut tab to Power BI, SP, MS Office, Planner, Jira, Open Agora, Youtube, VSTeamservices etc. which allows us to access any of these tools and more from the same channel.

It has a direct Chat integrated with Skype For Business and allows you to have 1 to 1 - 1 to n and make calls and conferences.

when creating the team, it has an associated agenda and you can conduct meetings via Skype for business without needing to use the Skype Forbusinees application.

adicioanla has notifications, file repository for each chat, I really recommend it as a functional tool for teamwork.

Cons: that the conversations when it happens a lot of time to have had them, the files and notes exchanged disappears from the panel, is one of the few things that would change him.

the mobile client is a bit unstable, I imagine it's a problem of being so new.

Overall: It is a software that is easy to handle and helps teamwork to flow faster and more efficiently.

Capterra loader

Fantastic Software for Internal and External Collaboration

Jul 10, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money

Pros: Seamless integration across O365, high quality voice and video chat, sitting on Sharepoint Online base, location for collaborating on online or onpremise Office documents, ongoing updates to user-interface and extras, some customization functionality, dedicated email address for each team channel, integration of non-office365 products, the addition of the "files" icon along the side to see recently used files, "mark unread" function for alerts and messages, tabs to either supported integrations or just a simple website, an ever-growing list of "connectors", app/bot/tab/connector/messaging/analytics/devloper/eduction/human resources/productivity/project management/sales ands upport/social fun, etc. integrations, automatic updates, a browser version at teams.microsoft.com, great integration with Microsoft Planner but confusing if you create a plan in tasks.microsoft.com but then can't see it in Teams, the Microsoft Store is provided more and more useful apps (as many weren't that way over the last 12 months), guest access is fantastic because now external partners that don't have office 365 accounts have limited access to collaboration but I'd like to see it opened up more so that they have membership level permissions, online files are great and it would be fantastic to add version permission as well.

Cons: One can only see 7 days in advance within the calendar, some "meet in teams" calendar aspects clear out randomly, uploaded icons for teams regularly go blank, the website tab is picky sometimes and will disallow long urls forcing to use url shortening services, confusing difference between owner and member (the difference should be noted right within teams so that one doesn't have to find it in a horrible support.microsoft.com website, when a team is created and the name is changed there is no way to rename the corresponding office 365 group and sharepoint online site url, chats that happen in a video call between you and a person don't automatically replicate within the regular private chat feature, tabs need more options and integrations - especially with the rest of the microsoft product lines ... at least give us teams integration to all microsoft products, no calendar (meetings) search function (which is also missing from the iOS version of Outlook, do not disturb automatically shows up even if you're not actually in a video/audio chat - just because it shows up in the calendar because it wasn't cancelled, auto boot when you log out or quit the software (I just want it to automatically boot up on computer bootup not every time I logout or quit the program, "saved" aspects are now in the settings instead of in the purple ribbon along the right (PC), for some reason I seem to log in to office 365 for too many times during the day, current bots aren't very intuitive.

Capterra loader

A Simple-yet-Feature Rich Program That Ties All of Microsoft Office into 1 Cohesive Whole

Jul 06, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Microsoft Teams has been extremely fundamental in bringing our company together and breaking down silos between different departments.

Microsoft Teams essentially allows you to organize and manage different projects while still keeping it collaborative and manageable by everyone involved. A team can be created and each person is given either 'Owner' capabilities or 'Member' capabilities depending on how much access they need. A team can then be broken down into channels which has been the backbone for our company.

Each channel allows for simple file management, collaborative updates on any Microsoft Office product, easy chat and conversation, and tagging to assign different tasks to people. Where as previously, everything needed to be sent via email, Microsoft Teams allows everything to update dynamically, removing the middle man. This is the number 1 benefit to Microsoft Teams: the ability to collaborate in real time.

While I could go on listing the many features included (phone, meetings, assignments, planner, and app integration being just a few), the power of Microsoft Teams comes into being able to tie everything together into 1 program.

Cons: While certainly useful, Microsoft Teams is relatively new. Sometimes, it will log you out accidentally, or a file cannot be edited even though everyone has closed out of it, or your access to files changes randomly and can only be fixed by restarting the program. As Microsoft continues debugging, this will hopefully improve, but there is still a ways to go.

Furthermore, some features are certainly lacking. Comments cannot be edited. Team or channel templates do not exist yet. Skype for Business is not yet completely integrated. Little things that you would expect to be standard have not been created as it is still a relatively new program. While certainly useful, its usefulness will increase as more updates roll out.

Overall: Microsoft Teams provides a way by which any company can more easily create a system to increase collaboration and real time updates. It has destroyed the middle man called email and increased productivity 100 fold.

Capterra loader

Thanks to office 365 we were able to integrate our work efforts achieving greater productivity

Jul 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: in my personal experience office 365 has been satisfactory, i work in a University. The nature of my organization requires continuous and constant contact with a multitude of multidisciplinary teams.

As all organizations, saving is fundamental to provide more resources. Effective communication, immediacy in the access to information and teamwork are fundamental keys to perform our work. Office 365 has allowed us to build an efficient work platform. With a single annual payment we are entitled to a business license that allows us to access office 365 in all the computers of the organization.

We have been able to structure all office 365 services in a shared way. For example we have an institutional email through the Exchange Online tool, likewise we support all our documentation in Onedrive, the office cloud that provides us with up to a terabyte of space. In terms of communications we have business Skype, which allows us to hold video conferences, online meetings and shared remote access to desktops from PC to PC.

However, what I consider to be a great of office 365 is the online sharepoint tool. which allows us to create sites to share files and large documents between colleagues. We have used it as a kind of digital repository for all our shared data.

Through office 365 we were able to articulate our work efforts. it facilitates us to keep track of projects, keep communication in real time as well as a backup of everything we are doing and sharing.

Cons: In my personal experience office 365 has been so satisfactory that I have nothing to object to. I can only say thank you microsoft.

Overall: Do not hesitate to implement it in your business. Office 365 a single software, 365 reasons to use it.

I use Office 365 (Outlook, PowerPoint, Word, and Excel) multiple times daily

Jun 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: For the price Office 365 is a complete no-brainer for me. I leave Outlook open all day/night on my laptop, usually have at least one Word doc open all the time, and constantly use excel (I'm a CPA). I've been using PowerPoint more lately as I've been creating presentations. The software included is well worth the price. Additionally, and I didn't think this was a bid deal when I first purchased, I can have this software on up to 5 machines! This initially wasn't a selling point for me, but this is so useful for me as I have a couple of computers and it's nice to use the same software on each machine.

Cons: Updates can be a drag. I get that updates are needed for the software to run smoothly, etc. But most of the time the update notification comes up when I'm busy working and have word, excel, and outlook open. I'm not sure of a solution, but just thought I'd mention it here. I appreciate improvements to the software, just wish there was an easier, less intrusive way to notify and then update the software.

Overall: As an accountant I rely on excel for so many tasks and it's nice to be able to create professional looking spreadsheets with easy and complicated formulas. It allows me to dial in budgets and projections with minimal effort. Outlook has allowed me to streamline and organize my emails and appointments with minimal effort. Word and PowerPoint have really assisted me with my video training courses and presentations. From writing technical accounting scripts to creating attractive PowerPoint slides for my training videos, I find that Office 365 has improved my productivity and increased the professionalism in my creations.

We have been using office 365 education for our school in the past 4 years and we are very satisfied

May 16, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: You get office online (word, excel, powerpoint, outlook, onenote, etc) which is great since you can access it from any device at any time. is not taking too much resources and it has most necessary features.

is easy to share documents and you can see the history (who has changed something, when and what). also you can go back.

there are a lot of unique features such as onenote for class, planner and forms that helps us a lot.

it has a very powerful and friendly interface for user and admin

the mobile admin application is great

you can share things with non office 365 users.

is very secure

there is always something new to come

few months ago we had a presentation from microsoft here in Cyprus. and i told them that there are two features that they could make their product better. a couple of months later they have implemented the one. they are open to new ideas, and they can respond

Cons: there are a lot of changes something that makes things difficult. for example one of my users made a critical error yesterday (he shared a confidential folder with everybody) an he got panic because he couldnt find where the stop sharing option is from the new interface. we had to switch back to the classic view to find the mistake.

the mobile admin application which is great perhaps it can be expand to add additional tools. is very handy and practical.

i think that there is a tool for online appointments which is only available to the premium business clients. i think that this is a small tool and that it should be made available to the standard and school users as well

Overall: everything is online and offline.

easy to deploy

easy to learn

there are new features constantly

is free for education

lots of nice tools such as intranet

Capterra loader

Made IT life easier

Apr 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money

Pros: Being a small IT team, we don't have a huge team to tackle email. Email issues can be problematic and stressful. OWA can be a headache.

But, with office365, Microsoft takes care of everything for you!

Multiple plans to fit your need.

Decent support (though it's been getting a little worse with support lately).

No headache when setting up outlook/mobile devices

Has 2 step authentication!

Office app bundle online, and apps online are great. One, you get to stay up to date with the newest office. But two, the apps online itself are really close to the real program, for 75% of users, it would probably be more than enough.

Skype is a decent communication tool, has everything you need.

Comes with onedrive storage (cloud storage)

Backups are handled by them, so that takes more stress off.

All in all, for us (a smaller business), this move was the smartest, as email is extremely important today. You want some provider that guarantees uptime, security, and easability.

Cons: Support. So they recently took off email support. They also don't allow you to close tickets anymore. The people that call you can be too basic, they make you run through basic scripts they read on their screen (they dont know the problem, they just read what they are given). Eventually you get someone who knows what they are doing, but that can take some time.

Everything else is decent though, havent have major issues, no major down times, while support can be difficult, they eventually do get the problem solved. I'd definitely recommend if you are thinking about it.

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The Office suite that we all need to use, but with the benefits of the cloud.

Feb 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: With Office 365, I feel like Microsoft Office has caught up to modern technology in business. Office 365 installs quickly, offers a wide selection of tools, and integrates well across the product line. OneDrive has changed the way that I store important work file on my computer. Knowing there is an online backup is reassuring. Word, Excel, PowerPoint, and Outlook are what you expect, but with the subscription model you have the comfort of knowing you have the very latest version of each program as it is updated. The online portal also gives you access to the programs from remote locations, making working from home a breeze. I also like that Microsoft is using Office 365 as an umbrella of sorts for their business products. Seeing SharePoint, Dynamics 365, Teams, and Yammer in the same portal of Office gives the perception that they are all part of one product family.

Cons: By using portal.office.com, you can see a nice dashboard of all the 365 service/apps that you have access to. However, even if an admin has limited your use of an app, it still shows on the site. For example... Microsoft Teams seems like a great tool. However, to get full use out of it, you need to have a group created to form the team. If an admin had prohibited you from creating a group, you still see MS Teams even though you cant use its main functionality.

I have worked with both OneDrive as part of Office 365 and Google Apps for Business. Both storage solutions offered by Microsoft and Google sync great and are accessible through a desktop app, web browser, and mobile device. However, it is so much easier to share with Google Drive/Docs. We constantly run into permission issues with OneDrive sharing.

The obvious con is that Microsoft could make the Office suite better... always. I dont know if we will ever stop complaining about features and functions of Word, Excel and PowerPoint. However, they are the standard in business for now... Google Suite and some other tools are creeping in.

Overall: In the business world, there really is no alternative to Office 365 at this time. Google and other competitors are getting closer, but they still don't match the selection and power of Office 365.

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This software suite is aptly named - pretty much all of our clients use it. Microsoft is ubiquitous.

Oct 13, 2017
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: O365 is the gold standard, right? Yes, there are other spreadsheet composition apps you can use but they're all compared to Excel. The measuring stick for how a word processor or document editor holds up is how similar it is to Word. PowerPoint is such an industry standard that people use it to describe a sequence of slides prepared for presentations even when the creator used a different piece of software. And so on.

Cons: Real talk - Cloud Tech Smart is principally an IT services provider for small businesses. Tier 1 help desk stuff is our bread and butter. So, if a client's Outlook is being weird or whatever, it's me who calls. Not them. And I have to say, Microsoft's customer support DOES eventually resolve every ticket I bring to them but they don't make it easy. First they want to make sure I am who I say I am. Clarifying that the person who originally purchased the license has outsourced his IT department to us is insufficient - sometimes I have to log in to their admin portal and send an email as whatshisname to tech support to tell them to trust me. After we get through all of that, the tech working on the issue insists on going back through the troubleshooting process starting from Step 1, no matter how much of that I've already done in the hope that I could resolve the issue without calling him in the first place.

Anyway. Like I said, I've never opened a ticket that couldn't be eventually closed with a desirable resolution. But I do know one client in particular (a lawyer) who wanted to litigate over a problem that took literally days to fix, was ultimately Microsoft's fault, and the solution for which was to just delete and reinstall the software, which is what I wanted to do in the first place but was explicitly told not to by the tech who took my ticket. So there is that.

Office 365 is awesome. That's really all I can say.

Sep 06, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Office 365 brings so many excellent features to "boring" productivity programs.

First, the syncing of files across machines, accounts, and cloud storage is brilliant. I can't believe we used to email files.

Second, the stability of programs is greatly improved. Office 365, as a subscription service, gives us constant updates, which is great for bug-fixes, feature improvements, and new capabilities.

Third, the integration into the Microsoft ecosystem is great. We already use Outlook and OneDrive, so now that we only have to pay a single price for all these services spiraled into one is great.

Fourth, look and feel. Office 365 looks so much better than it used to. Not only does our work look better, but on a daily basis we gripe much less than we used to about the ugly windows we stare at for hours.

Fifth and final, Office 365 is just so easy to manage. No more worries about compatibility issues after an upgrade. No more worries about onboarding new accounts, or even waiting for installation from the admin. It's just so easy now.

Cons: Office 365 has some glaring bugs that have just never been fixed. For example, if a file is synced to an off-site location (whether that be in the cloud, a network drive, etc), and the web connection gets interrupted or is not stable, there can be sync issues which lead to conflicting versions of the same file. This is an easy issue to avoid, but it has bitten us a few times.

Over all, the biggest con is just some ugly bugs that seem to endure.

Overall: Cheap, easy to manage, and capable office productivity software.

A great collection of tools that falls short for business

Jun 22, 2016
3/5
Overall

2 / 5
Ease of Use

4 / 5
Customer Support

3 / 5
Value for Money

Comments: Office365 has it all. Productivity apps like the Microsoft Office suite, Sharepoint, Delve, Sway, Email, Active Directory sync, etc. are what's included. Once downloaded and installed, the office suite works better than previous versions. The online version of the office suite works well, but is still lacking features of the desktop apps. It is similar to Google apps for business but looks like Microsoft Office. Delve is a super cool tool that allows users to see recent documents that they are their coworkers are using. The email system functions well and also works well in conjunction w/ Microsoft Outlook desktop app. My big gripe, as always, is Sharepoint. Even though Sharepoint has been improved with the updates to 2013 and then 2016, it still has many issues that Microsoft has not fixed, although they know about them. The 2 most common problems I have had with Sharepoint are disappearing files and OneDrive for Business desktop client errors. Randomly disappearing files is a horrible thing for a cloud storage service to do! I have seen at least 1 file disappear per month that I have been using Sharepoint and that's simply unacceptable. Especially since Microsoft is supposedly gearing their business towards business technology. Seeing as I work for a state funded organization that has a fixed income, there really isn't much of an option to switch from the service, because Office365 is the cheapest one that can be easily administered from off-site. Every 1-2 weeks I have to manually stop syncing sharepoint with my computer and resync it. This costs me about 2 hours of minimized productivity each time. I have also had 2 issues where the client simply failed for unknown reasons. The first time, Microsoft support forced me to reformat and reinstall everything, which again is a huge time waster. The second time resulted in 2 days of inconsistent access to sharepoint through he client, so I had to use the web interface. On the topic of the web interface... YOU CAN'T MOVE FILES IN THE WEB INTERFACE! The only way to do it is with a paid app that you add to Sharepoint, which still isn't that convenient. Additionally, the web view of Sharepoint is clunky and not easy to navigate back once you've made it somewhere in the file structure. The 2 stage recycle bin can also be a big space waster. If you manage a lot of documents you can end up with a loaded recycle bin and no free space. I can honestly go on and on about how much I like the concept of Sharepoint, and how bad it has always let me down.

Pros: Full of features that can meet just about anyone's needs at a fair price.

Cons: Sharepoint is still awful. Bottom line... explore your options for cloud storage thoroughly before making the choice to store your files w/ Microsoft Sharepoint.

Capterra loader

Microsoft Office Taken to a Whole New Level!

Sep 10, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: I have never had so much fun with office programs until my boss upgraded us to Office 365 from Office 2013. Imagine having all your office solutions installed in the cloud and being able to work from any where and with any device. You only need to ensure you have an internet connection and login details of your account. And incase you are worried about not being able to access internet all the time you need the application, you can have the app installed on your desktop/laptop. From my personal experience in my career, your documents and files are safer in the cloud than elsewhere.

The ability to collaborate on documents should be one of my most favorite things about Office 365. You can create a document, share with your others, and edit the same document in real time - it doesn't create different version of the same document. And In case you need to go back to an older version of a document, the app has the ability to create versions of documents.

Cons: The downside of Office 365 is that it requires some sort of learning curve before you start using it.In order for everyone to be able to welcome the new way of working, the employees need some training in order to incorporate and utilize most of the features that come with it. Otherwise it can be expensive for an organisation to acquire the app and fail to utilize most of its benefits.

Overall: Office 365 brings me the feeling of a modern and digital way of working. The real time collaboration on documents ability is something most organisations could benefit from. Since we started using Office 365 at work, we have managed to reduce sending file attachments and instead collaborate on documents. This makes our work way easier and simpler.

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Very limited issues except having to recreate Outlook profile with gSuite

Apr 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: I really like the option to have the company on a deferred update schedule. That has worked out very well for us. Updates very rarely break anything for us.

If you don't need official looking stuff all time and sharing documents with customers all of the time, gSuite and Google docs might work out fine. For us though, we had to have Office, and after we have that, bundling stuff started to save us money over our current providers. We switched from paying for Google email ontop of office to upgrading from ProPlus to E3. We would also save more if we dropped RingCentral and upgraded to include Skype for desk phones if we weren't grandfathered into a great deal. OneDrive included has turned out to be very useful. We changed all users' documents, pictures, favorites, etc locations to being in OneDrive so everything is backed up. We also create an admin account that shares files that replaces the file server we had. WIth the sync on demand option, users don't need to have a full copy of the 20GB share on each computer.

Cons: OneDrive's sync on demand feature doesn't work on servers, just user desktops. Share login between Microsoft websites, concurrent editing of Docs and sharing documents are much more of a hassle than Google's methods.

Overall: It's not worth it just for OneDrive, but if you need at least one other item too, it's a great deal, with great quality and extensive enterprise features.

Backing up user files by moving the location of documents, pictures, etc folders, which saved money.

Replacing file server with OneDrive file shares, which saved money

Bundling email and office products to save money

Great office productivity and Outlook is enjoyed by many employees with several email accounts.

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More Like "Office 7/11"

Aug 15, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

1 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: The 365 suite defined an era of enterprise software. It paved the way. It's feature-rich, offering everything that every office in the world needs to be productive and cohesive. Microsoft has done a wonderful job finding ways that the different software can integrate together, making it easy to share, drag, and drop bits and pieces from one application into another. It's a classic, straight forward way to just get things done.

Cons: Why does this still cost money? Why are there multiple versions of it, instead of one always-up-to-date edition? I consistently struggle to find features Office 365 gives me that aren't available for free in other software solutions. If my work didn't pay for my Office 365 subscription, there is absolutely no way I would use it. My personal expectation is that if I'm paying for a service that I can otherwise get for free, that service had better be constantly offering innovative new features. Office 365 simply does not deliver on that expectation. It works, sure. But it doesn't drive--It follows. It feels like a dollar store alternative at a boutique price. I respect it for defining the standard, but it doesn't deliver value that demands payment over its competitors.

Overall: Usually you get what you pay for. Except with Office 365, where you pay for a Lexus but are end up getting dragged down the street in a rickshaw. It works, but it could and should work better. Branding leads to expectations. And when it's a Microsoft branded product, you expect something that's ahead of the competition. Office 365 just works. Just... Works...

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Making improvements

Sep 10, 2018
4/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: For so long, we lived in a world dominated by Microsoft products. Microsoft comfortably enjoyed the massive lead on all other companies. However, we have entered a brave new world dominated by Google. I lived for so long in the Microsoft world, but in the past three years I have been shifting completely over to the G Suite platform (Drive, Docs, Sheets, Slides, Forms, etc.) like most of the world. And in this new age - Microsoft has become a big, old slow dinosaur going extinct. This background information is important for understanding my review of this product. With that in mind, here are the pros of Office 365:

1. They are making improvements to reclaim their position. Google is winning - more people are converting to Google than Microsoft, but Microsoft has realized this with Office 365 and they are striving to right the shift.

2. It is convenient if you previously inhabited an Office 365 world.

3. Works well across most operating platforms (Windows, OS X, i OS, Android, and browsers).

4. Instantaneously collaboration with PowerPoint and Word.

5. You can work anywhere.

6. A ridiculous amount of potential within each tool. Example - Word just offers a ton of features, more than any of the competitors.

Cons: In light of my transition to Google, when I look back to Office 365 here are the cons I see:

- It's just big and clunky, not as smooth operating as the G Suite platform

- Mobile versions aren't always reliable and they do not have all of the same abilities

- Most people really only use the basics that are provided, so over 50% of the features are just extra and in the way

Overall: Office 365 is a good option, maybe even a great option, if you haven't experienced the G Suite world. They functions are remarkable, the improvements are great, and the cloud-based collaboration opportunities are necessary.

Office 365: It's got EVERYTHING your small business or home office needs!

Sep 22, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Likely

Pros: There's a lot of pros with Office 365 ... what stands out to me as being what I like the most about it is that it's got EVERYTHING (and there's new features constantly coming out) I need to get the job done for personal, small business, or work: I can write a doc with word, insert a chart created with excel, then polish things off with a nice power point presentation all of which I can then email using outlook - all within Office 365.

Cons: What I like the least about Office 365 is that there's SO many apps and options and features to choose from aside from your "basic" apps like Word, Excel, etc ... that learning how all the different apps integrate / interact / communicate with each other can be quite daunting. Although there's plenty of FAQ's and help online within the Office 365 community - I've struggled a bit keeping up with the "best uses" for each app and often find myself underutilizing their potential because I haven't found one single source to go to for straight forward "how-to" info for the Office 365 apps.

Overall: I use Office 365 literally every single day. In addition to my own personal and business needs, I recommend Office 365 to all of my clients as well. Over the past couple years I've helped several small business streamline their various processes using Office 365; mostly this is done with a combination of Word, Excel, OneNote, PowerPoint, and OneDrive. Overall, there's no other or better solution that I've been able to find (especially for the price!) which will give me the power and functionality as will Office 365, and I highly recommend it.

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The best possible solution to all your needs

Nov 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: The Office 365 service offers access to all Office tools, at a very affordable price. From Word to Access, you can easily create documents and share them in different compatibility versions, while also having your personal Cloud storage to keep them safe. The interface in each program is extremely simple, neatly organized, and pleasant to look at. Each program has its own functionalities, which span from very simple tools (such as a template for formatting options) to highly customizable and complex options if you really want to push forward. The tool is also accessible for free for students and learning purposes. There also is the possibility to buy a single key for a single program, which means users will not be forced to pay for programs they do not need, although buying the entire bundle is probably cheaper. The suite is also available in Business and Personal formats, avoiding users to pay for an extra service that they might not need.

Cons: The only major issue I had with Office 365 is the Student version, which apparently is not available to users from each country, or even schools. I was asked to provide a School/University ID, which is not used in my school. Some users in particular countries might therefore have some problems. I personally had some troubles with Assistance being somewhat mediocre, but nothing major.

Overall: I subscribed to Office 365 after a long time using similar, but free, tools. Office finally gives me what I need: I started with PowerPoint for some school projects, then I moved to Word and Excel. I use some of the other tools from time to time, and this has proved to be particularly useful for work.

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The must have software now with a monthly bill!

May 31, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Microsoft sure has played the long game and have proven they play well. The current release of 365 is really an improvement over the standard desktop installation product. The ability to have an installed version with an online version that sync is very customer friendly and appreciated. The expansion of offerings helps add value to the standard tried and true word, excel and ppt. The Mac version is great and I actually like the version over their PC version. I have also used and really like the one drive component and find the file transfer and storage to be seamless.

Cons: Here are my few gripes about 365. First, I am not a fan of yet another monthly subscription and am beginning to phase out any software company that continues to use this model. I get that subs look good on the financial statements and show investors overall health and liquidity. However, by the time a user is done paying out on each item, well it is just too much. But I do not see them changing so it is what it is. Second, programs like Word have received some upgrades but overall word specifically feels tired. It is time for a refresh but then again, it is in a class of its own.

Overall: Cloud connectivity has really helped sync our office and our workflow. The document accessibility is a wondeful bemefit to 365 and one that has made a considerable difference. I have also enjoyed getting to use Sway and have found some neat ways to use this program. We now use it to present many of our policies and procedures.

Convenient cloud-based Office tools with constant improvements and new features.

Nov 30, 2017
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: Most, if not all of their Office suite software available online with the option to install locally on your personal computer. It's very convenient to have your cloud-based documents available anywhere you go. If you have an internet connection and a web browser, you can get to work with your documents.

Constant improvements and rollouts are being made to the Office 365 experience, which continues to add value to your experience with the product.

Cons: There is constant improvement and change, and this can sometimes be concerning for certain products rolled out, as they will sometimes be retired, for reasons best known by the vendor. However, staple products like Excel and Word won't be disappearing, this is more of a concern for newer/lesser-known products, and it is unlikely that they will remove products without notice.

Another side-effect of constant improvements is user interfaces may change or be completely overhauled. When this happens, previously available features may not be included in the newer interfaces, or may be rolled out at a later time. This can be frustrating for users who are used to a certain interface.

Overall: Office 365, the way our campus is licensed for Microsoft products, began as a free benefit to offer faculty and students, kudos to Microsoft. Cloud-based storage for personal files makes it convenient to utilize Office 365 for home as well as work, while also providing cloud-based resiliency for files, instead of relying on multiple places to store files and software.

Office 365 - Can't Live Without It!

Sep 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I like that my Office 365 automatically updates with the latest features and functions. It used to be when you bought the disc, you would have to purchase updates or purchase new versions. But now with the Office 365 it is always updated with the latest and greatest features available. I also like that they have automatic billing. I don't have to remember to pay my subscription. They handle it for me.

In regards to a specific product in Office 365, Excel is my go-to. Excel is used in my business and my personal life, and it keeps all my data and my client's data organized and useful for analysis. Excel rocks!

Cons: I don't have any specific complaints about Office 365 as a product. I have had an occasion or two trying to get support and the response time is slow.

Overall: As said, I am extremely pleased with Office 365. From a user standpoint, it is easy for beginners, but offers features and functions that can add challenge and depth to documents and presentation for advanced users. Excel is an amazing tool for data analysis, and I use the Outlook program to capture all the email, even from other email servers like Gmail. Word is my go-to for basic word processing, but also when I am creating fun stuff for events or for home.

As cheesy as it sounds, I don't know where I would be without Office 365. Certainly my business would not be functioning the way it does, but also my own personal creativity in my life would be impacted. I absolutely drink the Office 365 Kool Aid and would and do recommend it to others!

Capterra loader

Great collaboration tool for those with the right mindset

Sep 13, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: - Brings together many elements of Office 365 - skype, sharepoint, onenote, planner, BI etc

- Great potential for teamworking in many business task scenarios - project management, event management, planning, market research, product development, management information, client and competitor tracking, pitching for larger projects, and many more.

- Enables working with external stakeholders (consultants, suppliers, etc) within a secure environment (if properly configured)

- Empowers users (needs some oversight)

Cons: - Original versions buggy, but improving

- Rate of change/update/new features can be challenging for some users

- Unable to create tabs with http:// url

- Support can be slow to change to fixes/feature requests

- Needs careful management

Overall: Teams is potentially a great collaboration platform - for the right kind of organisation with well-trained, well-motivated people. Having collaboration tools doesn't make you a team player and if you don't have everyone on board there's little chance of Teams being a success.

If you do the prep and have management and user buy-in, decent training and a well-managed roll-out, Teams can be transformative. There is no better way to get people working together across different geographies, departments and organisations. Teams is a single place to hold conversations, meetings, documents and provide a platform for one-to-one and one-to-many communication - all within a secure space. Used properly, Teams can dramatically improve productivity, quickly get new/replacement members up to speed and the business gets much better visibility and control over project work.

Such a shame that most organisation don't get it, don't use it or don't even know it exists!

Capterra loader

Office 365 might be a little pricey, but it comes with a huge array of software and cloud support.

May 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
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Pros: Office 365 comes as a necessary (and quite mandatory) acquisition if you are a professional or a student user of Microsoft Windows. This monthly paid licence can save you a lot of compatibility issues regarding word and number processing, presentation tool features and online and cloud support as well. Even if the price might come to some (including me) a little too high for today's demands and options, the money could be ultimately worth it if we really consider all of the available features that Microsoft has to offer, from doing texts in word and having the chance of making them online pdf versions, or creating satisfying (quite outdated though) presentations in power point, having the chance of looking for some other online templates out there, there is really anything dramatically negative to say about this option, of course a lot of people are going to tap this monopolistic business handling from Microsoft a bit arbitrary, since you really have no other choice if you are trying to use Microsoft software any time or any place, in the end the company tres its best to give customers a pleasant feeling of capabilities and opportunity.

Cons: Buying the licence for the whole family, in my opinion is a little bit unaffordable for people who need to pay for other necessary software (Windows, for example). When it comes to my cellphone, the app keeps asking me to sign in, basically every time I am getting into any of the apps, this can bot a tiresome and annoyingly frustrating experience.

Overall: Having the chance of using all of the Office Apps with one licence it seems like a logical idea, even if it comes at a very unreasonable price.

Excellent business software and a great value for nonprofits

Mar 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money

Pros: There is very tight integration between each part of the software suite, especially when leveraging OneDrive, SharePoint and Microsoft Teams. For our office, it really engaged us in a new collaborative workflow on group projects. For example, our annual trustee retreat often requires us to work in tandem to produce presentations that happen over two days. With Office 365 that is now a breeze. Gone are the days where everyone is working in a silo and the master designer is trying to keep track of multiple people's changes as he tries to make it into a cohesive presentation. Now we can work collaboratively on the same document at the same time without getting in the designers way.

As mentioned above the pricing for nonprofits is incredible. If you have simple requirements it could even be free for your organization.

And, you get access to your files anywhere, anytime and any device if you leverage OneDrive and/or Sharepoint. It has been a great evolution for our business.

Cons: Like any large corporation support is sometimes great and sometimes you get someone that is not much help. But, eventually you get the answers you need. And, Microsoft forces patches now so if they break something in a release it might impact you. The good news is there are quick to fix issues identified by users.

G Suite and O365 - I have them both, and probably always will

Aug 12, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: As a freelance writer, I have a number of clients who want content submitted in Word, Excel or PowerPoint. I don't use Outlook much these days, but for personal needs and some clients, I couldn't do without Microsoft Office. I use G Suite too, and some clients are happy to use Google Docs and Drive, but every project is different. I also work with Microsoft partners from time to time, so that might influence my opinion some, but the mobile (Android) and desktop functions of O365 have come a long way since I started using the apps. Editing collaboratively in real time through OneDrive is a lot more like Docs than it was, and sharing from OneDrive has improved lately.

Cons: I've tried O365 apps on a Mac, and I far prefer the Windows version. I've become far too accustomed to the Windows/Office experience and commands and moved back to my comfort zone as soon as I could. My experiences with support a few years ago were not great, but I haven't had the need to contact them in quite awhile. I often grind my teeth during Windows updates, but they seem to take care of O365 updates at the same time. Apparently, they are working on the timing and interruptions that come with regular update cycles. Microsoft has changed a lot for the better in recent years under their leadership, and O365 is no exception.

Capterra loader

Office 365 software for world businesses

Nov 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Office 365 is a very good Microsoft product which can be useful online and offline. In my experience this is the best program for creating documents and signs for my work. Office 365 is an umbrella to many features such as word ,excel,PowerPoint one note and many more. I have used this program during my presentations in school and I have seen it being used in many other organizations. The best part of it is that you always receive notifications regarding the programs and software updates. I don't have to keep on downloading or acquire new licences to purchase. Office 365 is my perfect program.

Cons: In my opinion I don't find anything wrong with office 365. However the only recommendation is accessing better pricing and advanced grammar within the word. Most of the time notifications occur when I am probably occupied and this really causes distraction from the core assignment and would therefore recommend a better way of sending notifications on updating the software.

Overall: As a banker I rely highly on office 365 to execute most of my duties in the office in writing emails ,creating spreadsheets and executing complicated formulas. Outlook has really made my emailing easier .PowerPoint has been of great help when presenting and during video training sessions to my clients when passing out a message to them. I highly recommend office 365 since it has really improved my productivity .

The only way to go

Apr 25, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: This would be easier if it was more specific. As a whole Office 365 has more value packed into it than any offering you can find anywhere in the cloud. Every business app you can imagine has some kind of equivalent representation in Office 365. Add to that the familiarity of those old Office apps we all have used for so long, and the seamless integration and ease of administration, and the more painless migration from on premise services you can think of and there you have Office 365. From a personal or home use view, I would say people need to try it. I was hesitant myself about moving from free offerings, like Outlook and gmail, but once you really use Exchange and see what a hosted email service can offer you will see the difference. Reliability, personalization, integration, and more. All of it easily accessed from one central location. It can be a bit technical at times, requiring a bit of prior knowledge of IT, but the help is available and easy to access. There are companies all over that specifically specialize in Office migration.

Pros: Having access to full versions of office software trhat integrate with the online offerings is worth the price by itself. Add in the dozen or so other apps from CRM to Analytics and you have unprecedented value. Easy migration from on premise to the cloud. The only reason you wouldn't want this is if you are already in the cloud and connected with Google offerings, it is the only competition, and that's fine as long you don't need to connect to anything that isn't Google's.

Cons: As said above it can feel like nothing here is new if you already use other services. It can be difficult to set up on your own and you may want to hire someone to help with that as you are dealing with Microsoft you have that notorious tech support ego to contend with.

Recommendations to other buyers: Just do it. You will not regret it. It beats everything else out there right now.

A great product, charging you for what you can find free elsewhere.

Sep 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: I have grown up using Microsoft Office since elementary school. It has great functionality and is mostly user-friendly. It may take a while to learn the software, but it can be as simple or as complicated as you like.

Cons: Microsoft has decided to make this product subscription based. I don't mind paying once to have the software and then being able to use it as long as I want, but a subscription for this service seems unwiedly. Especially considering that there are a plethora of free alternatives available online, most of which have the exact same functionality as Microsoft Office as well as a team dedicated to customer support and product improvement.

Overall: From a young age, I have used this product. Recently, I used PowerPoint, Word and Excel for work at an insurance agency, freelance writing work, and university level school work. However, I have begun to shy away from it over the past few years because of their new subscription based services. To me, it is not worth a subscription when I have found free alternatives that work just as well, with all the same functionalities. I have replaced Microsoft Office with one of these free alternatives, and I haven't noticed a single difference in the quality of the product or the amount of work I am able to accomplish. I may consider paying for Microsoft Office again if I can buy it once and have unlimited access to that version, like they used to do, but I am not keen on paying until the end of time for the program.

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Office for the all my devices

Aug 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: First, I love that Office can now be installed to multiple devices (my laptop, tablet, phone, and even family desktop) this is without having to buy another license.

Having a 365 subscription also allows me to have the latest updates in terms of features and security patches. It is known that several viruses, macros, malware are propagated via Office products. Having Microsoft quick to detect and protect its user base is very important to me.

Also, I can sync and edit my files via Office online. This can be further extended to having your buddies edit the same document at the same time, more collaboration power for group work.

Cons: Integration with Google Drive is not very streamlined. Of course, this is understandable since they are competitors of intersecting business (products and models). But I wish there was an easier way to streamline saving and opening my files interchangeably. Using OneDrive is not an option (yet) since we have already built a mountain of archives within GDrive. For those in the same bind, you can try to expore using Zapier integrations.

Overall: Office 365 is worth every penny you spent on your subscription. You can use it for your multiple devices and sync flawlessly across them. The features of office products you've grown up / accustomed with is made even better and kept up-to-date.

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More than just word processing and excel sheets... Office 365 offers a lot more!

Aug 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Go to software for just about any of our office documents, archives, and files. We used to buy one license per device, now with Office 365, we are given up to 5 devices per person/license.

Documents can also now be edited online via the web browser. Also, authoring is made social and collaborative, i.e., multiple persons can work together on a document at the same time.

Updates are frequent to make sure we have the latest features push to our devices, but also for certain macros or harmful extensions and files, Office is constantly being updated for security.

Office 365 also integrates well with Dropbox among the many possible 3rd-party integrations.

Cons: Let's admit it... .doc, .xls, .ppt, etc. are the file types of choice for the majority of our offices, schools, etc. We're locked in with Microsoft, and sadly it seems they don't really make it that easy to be compatible with other open source software or similar online tools (e.g., Google Docs). The formatting when converted looks terrible and not so compatible.

Overall: Social and with up to 5 devices per person... Office is now easier to use, always up-to-date with the latest features, and made social/collaborative online. The look, feel, features are decades ahead from other web or open source alternative software out there.

Default Office productivity suite

Oct 11, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: 1. Ease of use. Having been using the Office suite for over 20 years, with the default "on-premise" versions (Office 95 anyone?) and now to Office 365. It is a familiar product to most small, medium and large enterprises.

2. Common set of productivity tools (Word, Excel, Powerpoint,) that have now been expanded to include other tools like Outlook (emails), OneNote (to-do task list)

3. Deep integration amongst the software suite - taking notes for a meeting? Use Onenote. Want to send the minutes out with the attendees? Onenote+Outlook integraition allows you to do that. Easy peasy. Thanks to the integration of these tools

4. Powerful - Office's features and functionality have obviously grown throughout the years. Who remembers the 65k line limitation with Excel? No longer there with Office365 :)

MS have obviously realised the benefits of an opex costing model which guarantees continued monthly revenue, as opposed to a once-off upfront payment for Office.

Cons: If I were to nitpick, there hasn't been much to innovate around the Office productivity software suite. Sure there have been opensource alternatives (OpenOffice) and to a certain extent the Google Suite, but kudo's to MS for keeping its lead.

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The gold standard....for not much money

Sep 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that you get a complete office suite AND 1TB of storage for a mere ten bucks a month, give or take. Obviously, Microsoft Office is used by countless people and businesses, so you get the office suite everyone is familiar with. But you get it for the cost of a couple of coffees per month. You can't really beat that, can you?

Probably my favorite application is OneNote, which is a terrific notetaking application that also has a mobile version you can sync. I use it a ton, every day.

Cons: I really wish they would work on making the applications faster. Outlook can really become slow without much effort, and some other apps take a while to load up.

Also, I really wish they would add more to the apps. The updates they add regularly are minor at best, and a lot of long-requested features get left behind. Some things, like the Outlook tasks, have become quite archaic and in desperate need of updating so they are more flexible. No subtasks, limited notifications, etc.

Overall: Office is extremely important to have, and being able to have it for ten bucks a month, including lots of storage, is a fantastic deal. Sure, the apps could use some updating and speed improvements. But it's hard to argue that you don't get a ton of value. You do. It's easy to overlook the bad things when you consider all the good.

Use it Everyday and Love It

Sep 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - Always have the most recent version of Microsoft Office

- Gives our company the ability open Office files from all our clients, even past versions

- Excellent support and service

- Gives you a huge amount of storage using OneDrive

- Allows you to use online versions of the software or install Desktop versions

- Desktop software can be installed on multiple devices with one account

- Allows you to install both PC and Mac versions of the software from the same account

Cons: - It is still Microsoft Office and does crash from time to time

- Every once in a while it says we are not signed in and we have to restart our computer and resign in to get the license to sync so we can use the software

Overall: So love it or hate it everyone in business has used Microsoft Office and our company is no different. We were happy when Microsoft joined the cloud software offerings as it let us pay monthly for the software which lets us budget for it more easily. Now we always have the most recent versions of the software and use the Desktop versions. Their update utility keeps everything up to date for us and the software runs smooth.

Honestly we don't have much to complain about other than the occasional crash. It is a great plan and the add different levels they offer is pretty fantastic. Really helps small businesses grow without spending on ton on different software packages.

Office 2016 in the Cloud

Oct 03, 2017
3/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: The web based Office Apps and OneDrive integration. Better overall value for a "Microsoft" shop after factoring in the cost of traditional Office licensing plus services like email and cloud storage if you utilize a software upgrade schedule that's less than 3 years for your users.

Cons: The horrible backend administration that still requires PowerShell to fully configure the applications for use in mid-size to large businesses. Inside Microsoft Support has also been very poor, we highly recommend finding and using a 3rd party partner/provider for all O365 support.

For mid-size and larger deployments there's no really good way to deploy and install the Office Suite either that keeps it simple and scripting free. The Microsoft update channel currently determines what programs are available too, if you want "Access" included, that required being in their current channel rather than the more stable and tested update channel that businesses typically use.

Overall it's a step back administration wise for any IT shop having to devote a significant amount of additional time and effort in setup and maintenance similar to the old days of running your own Exchange, and local installs with MSI's, and GPO's. Our 6 years with Google Apps in comparison was hands-off zero maintenance with only a couple small incidents of downtime for a few percent of our Gmail users.

Overall: Better overall licensing.

Higher utilization of Applications by Staff.

Better integration with IT Roadmap for services with Microsoft products and included free apps like "Teams".

Solid integration with Active Directory for native Single Sign On.

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Microsoft's Office Suite of Productivity Software offerings, with all sorts of new and great stuff!

Sep 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I appreciate the modernized marketing context that Microsoft has gotten in on, in response to an old consumer complaint that software costs too much for retail purchase. Here, in the Office 365 Suite, customers are given the full suite of Microsoft Office offerings, which have, for long-since-separated from being Microsoft Office productive in life, may have, over years of having taking some distance from doing things on the familiar interface, might really be impressed with what's being included now, of other notable leaps ahead in automation in Microsoft Flow, and in online collaborative work boards in Microsoft Sway, my personal favorites that prove useful to a user base that I fit into, and do work in, in my areas of specialization.

Cons: Maintaining a subscription user basis, as a young adult on a budget, unfortunately, has turned out to be a bit of a challenge for me, despite the fact that the subscription is relatively cheap, whereas I've not budgeted my money appropriately well when I've had reasonable capability in perhaps keeping in with work context of an Office Suite array of programs, and I do like to keep up to latest versioning up to date workflow capacity and features that are offered.

Overall: I've gotten on the subscription basis offering and online marketplace versus in-store retail offering common fare of many major software releases, as is commonly now offered by software publishers, and when I'm not able to subscribe on a personal use basis, I go to the library or use Microsoft's free offerings of Office Apps on mobile, which is a generous and appreciable offer to lesser budgeted individuals of perhaps a commonly younger age demographic, as I am. Thanks, Microsoft!

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The Gold Standard Office Software Suite

Sep 20, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: A huge pro of this software is your subscription price allows you to have it on 5 different computers. I love this as I am able to put it on my desktop/laptop and any other device I have. Additionally it is super easy to remove authorization for previous installs. Occasionally I will have to work on computers that are not my own. I can quickly install Office 365 that I need and then remove it and the authorization and it doesn't count to the 5 computer limit.

Pretty much every Microsoft Office product you need you should be able to get with office 365. It takes the guess work out of purchasing/upgrading license and you will always have the most up to date version.

Cons: Some Con's:

-Updates can be kinda a pain but its nice having the most up to date software.

-Certain software can be tricky to learn, especially with the UI changes if you are coming from a earlier version of office.

-Inserting and moving images in word is still frustrating. After years of lab reports I still have issues getting pictures properly inserted.

Overall: Simply put this is the simple, easy way to cover your office software needs. I have been issued Office 365 licenses from work, school and even used it myself. It has helped me in every aspect of my computing life.

I've used this product, and its predecessors most of my adult life.

Mar 15, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money

Pros: Every product that is part of this is remarkable in its own way, but Excel is definitely my favorite and used the most. I find that Excel can help me figure out anything that involves any list or math so much faster than anything else, and it makes it easier for my brain to visually register the information. Plus the ability to sort, rearrange, filter, formulate, manage lists, import, export, and hundreds of other abilities, it's hard to beat. Then there is Word, one of the most powerful word processors you can find, especially in this price range. It also has PowerPoint, which makes presentation creation simple and easy, as well as elegant. Finally, One Note, a robust notebook that once you take a few minutes to learn how to use it, you'll find so many things to use it for! It's so incredibly useful for taking down information then organizing it later. Plus, you get 1 GB of free storage on One Drive, which can sync to your computer.

Cons: I can't say that there is a lot that I dislike about the software. There are some things here and there that may not work as expected, but these products are so widely used that a quick google search can usually yield a solution.

Why are you waiting?

Oct 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The collaborative tools, the ability to access documents and files worldwide, and mobile tools make the move to Office365 a far better value than the standalone version. For my job the ability to work on a document in tandem with colleagues around the world in real time is invaluable. I love the ability to work on a project at my office, in my home, or anywhere and not miss a beat. I always have a local copy of files on site, so if the internet is down in my area I always have a copy to work from as though I had a standalone copy.

Cons: The only complaints I have over standalone is the monthly cost. Outside of that Office365 is the Office suite to have. I always have a local copy of files on site, so if the internet is down in my area I always have a c

Overall: My overall experience with Office356 has been amazing. No longer do I need to have VPNs to access files on a network server when I am away from my office or home. Colleagues can access the files I want with the ability to limit edit, read, and modify rights to all my files, it has reduced the need for some on-site hardware, as well as VPN needs. I can use Word, Excel, Powerpoint, etc in the office (as if local install), online, on my mobile devices, and in my home, hotel, library, etc. The only limitations are access to internet.

I cant open new files and support wont help unless i pay them!

Jan 19, 2018
3/5
Overall

1 / 5
Ease of Use

3 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
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Pros: Good for daily use (if it works), Great product for work, a must for daily project, tasks and reports.

Cons: Hello every one! I am so extremely tired and upset with Microsoft Office right now. I purchased the Office Home & Student 2016 for PC in January of 2017, and everything was working fine until about 1 month ago, when for some apparent reason I could not open a new file in Excel or Word due to disc space (i have not checked PowerPoint), however I have plenty of disk space (818GB). I am able to open saved documents. By the way I have Windows 10. I spend over 3 hours with Microsoft support. 1.5 hours of which, the technician accessed my laptop via remote access. The Microsoft technician - first tried to "repair" the program, that did not help. Then we completely uninstalled the program and installed it back - still the issue remains. At this point, the Microsft technician told me that my Microsoft Office is activated but for some reason not opening new files. She stated that she helped me with all that she could for free, and that if I required additional assistance to fix my issue I needed to upgrade to a paid service (very disappointing). Does anyone have any ideas, what else I can try? I will greatly appreciate the help, please tell me step by step what I should do. I think this is just a way to force clients to upgrade and get more money. I think this, because that is the first thing the technician greeted me with was upgrade options and closed the conversation with the same upgrade options. This is horrible.

A Game Changer for Sharing Information!

Oct 09, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Our company has used Google Docs for years, as it makes sharing and collaborating on documents incredibly easy--that is, until Office 365 strolled into town. We upgraded to Office 365 as a company and it makes the issue of version control obsolete. This means we can work on the same document simultaneously, adding and collaborating in real time with ease.

It's all cloud-based, so accessing documents and information from home or on the go requires just an internet connection and a computer. I love that we can send each other files and give permissions (you can look but you can't edit, Brenda!) while sharing information.

The biggest bonus is that it's all tied to our Office 365 account that houses our email and is all backed up by our servers and protected. Best of all, it makes it easy to work while away from my desk, which is a dream come true.

Cons: The only caveat of Office 365 and its products is that some of the functionality is missing. Namely, I cannot include track changes when editing a Word document. As someone who is in charge of content creation and allowing my coworkers to help edit and collaborate, not having access to track changes is a big deal. This is easily mitigated by downloading to "real Word" and then using track changes, but completely overrides the convenience of Office 365 being cloud based.

Overall: Overall, it's an incredible collaborating tool that makes working in real time with my coworkers a breeze. It's great software that has helped to increase productivity.

Everything we love about Word, Excel, PPT etc.. with added cloud services and integrations

Dec 21, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Have always loved Word, Excel, PPT and outlook, these softwares give you simple tools for doing a variety of task. When you know what you are doing with these softwares they get the job done 99% of the time. You get five installs, on either Mac or PC, as I have both, so this is awesome. The autoupdate keeps your software up to date so you always have the latest and best versions. The cloud services like OneDrive let you store you files in the cloud so you can work on a document on your work computer then go home and pick up on the same document without having to mess around with a floppy disk or USB drive.

Cons: When you have a problem finding a solution can be tricky, finding an article specific to your exact problem is challenging.

Software updates can be very large if all applications are updated.

Having to pay every year can take a bit of getting used to but the updates compensate for this.

Overall: Many benefits including

Word: Writing documents

Excel: Working with numbers and lists

PowerPoint: Making presentations for sharing new info with customers and collegues

Cloud services make sharing easy and simple and provides back.

Defacto standard for documents so sharing documents with other people is easy.

Complete Office Productivity Package

Sep 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: 1. Comprises of MS Word, Excel, Powerpoint, Outlook, OneNote, Onedrive applications for home, school and work locations.

2. Provides latest softwares for both offline and online usage. Compatible with multiple platforms like windows, ios, android and mac. Accessible through PC, Web browser, Mobile and Tablet devices.

3. Good Customer support via emails, chats and phones.

4. Purchase can be in terms of yearly subscription method or one time full purchase. Packages depend upon the type of service needed i.e for schools, home, businesses etc.

5. It is integrated with Skype for personal and professional uses.

Cons: 1. Multiple versions and exclusive features can be confusing at times. It could be beneficial if the product is offered for cheaper prices (especially for home users).

2. Frequent update notifications can be disturbing your work in PC. They should simplify the software update process.

3. Mobile applications can be more intuitive and user friendly. Since we are used to word, excel in PCs from a lot of years, its tough to find advanced tools in word, Excel apps intuitively.

Overall: Improved productivity! Great experience of using MS tools for more than 10 years now.

Office365 eliminates on-premise maintenance, but comes at the price of limiting advanced functions.

Sep 18, 2017
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Office 365 cloud hosting eliminates the need for a lot of on-premise maintenance that use to come with an Exchange server, and also mitigates the need for additional on-premise security to lock down an Exchange server. The uptime has been near 100% (we have had 0 reports of it ever being down) and that has been the most notable improvement for our organization. The rules can all be set through the admin portal, and for the most part, are pretty simple to implement.

Cons: Some of the rules and SPAM filtering is limited in its functionality, and requires an Exchange server to provide these functions. They are never anything you cannot live without, but it is a nuisance if you have a demanding organization who refuses to take no for an answer and does not want to shell out additional money for professional assistance and/or an onsite Exchange server. The speed of the site leaves a lot to be desired, be prepared to wait to get into any portal through office and have to clear out your cache/history in order to get back in on occasion. A lot of the functionality still requires Powershell commands to perform, such as recalling an email or setting explicit policy settings that are not available in the Admin portal.

Overall: Decreased downtime, decreased maintenance, increased security, decreased cost, and decreased risk associated with BCP (Business Continuity Plan.)

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Microsoft office in the cloud.

Nov 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The biggest advantage Office 365 has over Google Docs (for me) is the fact that it all works offline when you need it to. One of the problems our people had with Google docs (and there was a lot we liked about it as well) was that we needed to be online to use it. For me Office 365 combines the best parts of Google Docs with the best parts of the old Microsoft Office. We still get offline functioning versions of Excel, Powerpoint and Word but now they have online and cloud capability as well. I also liked that I didnt have to worry about upgrading to buying the newest version of Office anymore. The subscription just gives you the newest one at all times.

The pricing is pretty decent as well. The 5 user license is good enough for a small team. The online storage is a nice little add on (although you will never need that much space just for documents). Overall there isnt a lot to not love about this.

Cons: I wish collaboration on documents was as easy on Office 365 as it is on Google docs. On docs we were just able to open it and see who made what changes. Here it is not quite as simple.

Also Google docs definitely works better on my iPad. Office never really ran that smoothly for me.

Overall: Pretty pleased with it. It works great. Very rarely had any issues with it.

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Entire Office Suite Without The Upfront Cost

Oct 03, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Office 365 offers some flexibility you don't get by purchasing Office as you did in the past. Now you can choose from different packages, getting just what you need for your business. With the added cloud applications it makes it easy to store your work on OneDrive and continue it from another system without having to drag disks back and forth. With almost all packages you can choose to download the applications to your hard drive so you can work even if you don't have internet access. While you do have to pay a subscription, the monthly option allows you to get going for just a few dollars a month instead of coming up with hundreds of dollars up front to purchase the software.

Cons: Yes, there is a greater flexibility to their software packages than there was before. However, that has it's own drawbacks. You can't pick and choose which titles you need. For example, I am a sole owner/operator. I don't need Yammer or Delve, yet to get some of the other features I do use, I have to pay for a package with those included.

Overall: I am a sole owner/operator and I use Office 365 daily for my writing business. It a familiar tool that I can open up and work in knowing that I am not going to have many issues. I wish there was a little more flexibility in plan options but overall I prefer working with this software to other options.

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It offers a very secure interface and diverse utilisades with the best quality and efficiency.

Oct 27, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Office 365 offers the best tools in one place, it is too wide and diverse which is worth using either in the office or at home, which can be worked in the office editions of Ofiice in a more comfortable way. This in the office or simply through a smartphone or tablet can work in a comfortable way, so the versatility and that can be used in various devices facilitates the access of the software, besides the costs are reasonable and adapt to the budget of The company, since it can take full advantage of each functionality, for example, the storage in the cloud as well as the Lync utility which facilitates communication in the workplace.

Cons: When evaluating the functionalities of the product one of the disadvantages is to use the browser is somewhat slow which is negative if we speak in terms of productivity, of course we must take into account that is constantly updated also does not have many tools and functions such as the Office desktop, I think these would be the most notable disadvantages and it would be very useful to improve those aspects.

Overall: This product changes a bit the traditional dynamics that had been working with the predecessor, one of the advantages is that its tools are updated regularly, even though it must be paid not only once as it happened with Office, it is usually advantageous for example in the case of storing in the cloud 1 Terabyte, it is very useful and you can make constant support of almost all the information in my area in which I work, so without a doubt your abilities have offered me a pleasant experience in the use of Office 365, so I recommend its efficiency and quality.

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Office 365 is Office FINALLY Done Really Well

Oct 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: As you can tell by the title of my review, I've not been a fan of previous Office iterations. Office 365 is the first time I haven't felt ripped off by Microsoft and I actually feel like we're receiving a ton of value for the cost.

Excel is leaps and bounds ahead of anything else and is much easier and enjoyable to use.

Outlook has made my teams job of managing email so much easier vs hosting internally.

PowerBI is a tremendous solution for BI and really fun to use.

I could go on, but to sum it up: Microsoft has a product truly built for any size company. It does everything you could hope for.

Cons: Since its initial launch certain tools have seen tier changes or being completely removed. I understand why these decisions were made, but it makes me think 2 or 3 times before using something that isn't core to the product (Outlook, Excel, PowerPoint, Word).

I feel like the direction is much clearer now, so I have less concerns with these things, but the concerns will still be there for awhile.

Overall: I love it.

The number of IT issues my team has to deal with has dropped considerably and it's so much easier to access our tools.

Office 365 Best in Class

Jan 24, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use and powerful applications. Email and cloud-like storage. Office desktop applications are best in class.

Cons: There are some limitations depending on which subscription you have. Besides the desktop applications, everything else can be done well enough if not better by a competitor like Google apps.

Overall: I was using Office 365 for Small business at my company and still have an Office 365 Home subscription. The small business package comes with Exchange Online and SharePoint Online.

SharePoint Online has a decent interface, and can be used by non-technical users to share information and documents easily. I was disappointed in the restrictions in the Small Business edition for setting up automated procedures, but if you are willing to pay a higher subscription that won't be a problem. Integration with OneDrive for business gives you access to your documents from all your devices.

Exchange Online works great. Provisioning mailboxes, setting up mailing list and groups can all be done in an admin interface.

Last but not least, and what makes office best in class is its desktop applications. Their online and mobile counterparts are good and getting less buggy and more powerful with every update, but that's still not what Office is known for and competitors like Google Apps have similarly productive tools.

Office desktop applications like Word, Excel and PowerPoint are simply the best applications of their kind. Feature rich without getting in your way. Friendly for beginners, and powerful tools for the advanced. There is a reason why many job descriptions ask for experience with Office.

Recommendations to other buyers: If you are going to buy this for your business, consider the subscription differences carefully before you make a choice. Spending a few more dollars per month per employee may be worth it to have less restrictions.

Office 365 Makes a Great Start, But Has Room for Improvement

Sep 18, 2015
3/5
Overall

3 / 5
Ease of Use

4 / 5
Customer Support

3 / 5
Value for Money

Comments: I like Office 365 and do recommend it for current Office users, but I also want to like it more (but can't until they fix some feature sets, processes, and get 'up to speed' with other platforms). There are a lot of great things about Office 365 (I prefer Outlook 365 over the desktop platform, which is heresy for many long time users of Outlook) such as the cloud collaboration on documents (Word, PPT, Excel) and the Skype for Business has been an excellent addition to our organization (replacing many online video chat and webinar meeting platforms). That being said there are a lot of bugs, and you can tell that they are working pretty quickly to get it 'up to speed' compared to other platforms like Google Apps (which I love). So, it's nice to see their commitment, but at the same time, as a user, I am experiencing a lot of their bugs, PLUS the 'software design logic' used in many areas is just confusing - very different than other platforms (and I've used a lot). All that being said, I do think people should give it a try. The advantages outweigh the disadvantages, and I do believe Microsoft is working at getting better each day.

Pros: - Pretty clean interface - Skype for Business is pretty great - Each app works fairly well (not 100% all the time) with the other apps; e.g. Outlook 365 with Word or PPT 365. - They are constantly adding in new features* (see Cons) - Ease of use on finding and connecting (built in Skype IM feature) with employees via directory and mail. When you search for someone it pulls up their 'card' and you have a lot of action options, plus you can see their info such as location, phone number, etc...

Cons: - Logs me out on a regular basis - They change layout and features during the day fairly consistently w/o notification to users - Do not follow a lot of standard SaaS features, procedures and layout design. This makes it hard to learn new layouts, and understand their 'software logic'.

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Office 365 Makes it Easy to Work from Anywhere

Sep 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Microsoft 365 is a great way for companies that are embedded in the Microsoft Office suite of products to access and edits documents from anywhere. So many times, I have left my work computer at work and needed to update a document quickly. Microsoft 365 allows me to do just that from any computer. I really enjoy that documents can be edited in the web browser or can be opened in the native application for editing. This makes preserving formatting much easier. Additionally, Microsoft 365 can be used to collaborate in near real time on documents that more than one person are working on. This has been a huge boost to productivity for our group.

Cons: There isn't much to dislike about Microsoft 365. I believe that Microsoft executed this software nearly flawlessly. However, if I had to pick one thing, it's that the real time collaboration aspect isn't as seamless as other software. This is hardly ever an issue though.

Overall: I use Microsoft 365 to have multiple people in different offices work on a single document. This reduces issues with version control and preserves the formatting throughout the process. Additionally, it makes updating a document from a home computer or other device much easier as those documents and files are always available. Having Microsoft 365 has been a real boon to productivity for our office.

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Professional smart & official

Sep 18, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Envision having all your office arrangements introduced in the cloud and having the capacity to work from anyplace and with any gadget. You just need to guarantee you have a web association and login subtle elements of your record. What's more, incase you are stressed over not having the capacity to get to web all the time you require the application, you can have the application introduced on your work area/workstation.

Cons: I reliably battle to discover highlights Office 365 gives me that aren't accessible for nothing in other programming arrangements. In the event that my work didn't pay for my Office 365 membership, there is positively no chance I would utilize it. My own desire is that in case I'm paying for an administration that I can generally get for nothing, that administration would do well to be continually offering imaginative new highlights.

Overall: normally you get what you pay for. But with Office 365, where you pay for a Lexus however are wind up getting hauled down the road in a rickshaw. It works, yet it could and should work better. Marking prompts desires. Also, when it's a Microsoft marked item, you expect something that is in front of the opposition.

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Improving Communication for Our Remote Team

Sep 11, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It's easy to communicate with remote team members across the country. Conversations can be in any size group, or you can create channels dedicated to certain topics. I especially like how easy it is to start instant meetings by audio or video call and share screens or files.

Cons: I get notifications for chat and group messages but haven't found a way to get notified for messages in channels, so I've inadvertently missed some important messages.

Overall: Our small consulting group was previously using Skype (the regular kind), which had some good functionality but was not ideal for business use. Management decided to upgrade to Microsoft products, including Teams.

Teams has helped us improve our internal communication and be more responsive to each other and clients. It was quick and intuitive to learn. We can easily chat in private or group conversations. I may be chatting with someone and find that we need to add someone to the conversation, and it's as easy as clicking the plus button. We can share files and even edit them inline, although I don't like that function as well as editing directly in the desktop programs.

Our Skype group chat used to fill up with chit chat sometimes, which wasn't inappropriate but it wasn't the right place to have those discussions. We now have a "watercooler" channel where we can post hellos and share things for fun, which is much better. Other channels also keep discussions focused on different clients or topics.

You can integrate some other Microsoft apps as well, although I haven't needed to do that. However, the wiki function has come in handy for capturing knowledge. Overall it's been a positive experience for our organization to use Teams.

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The Full Package

Nov 02, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The functionality is what's best about Office. You get Word, Excel, PowerPoint and other tools that become instrumental in creating content and integrating one with the other. As a writer, Word is essential. As I'm developing workshops, PowerPoint is crucial. Of course, managing all these tasks is done with Excel, so it's nice to have the fundamental tools I need with one package.

Cons: Mostly, even though I'm running Windows and Office is a Microsoft product, sometimes they don't play nice with each other. I can't really say much negative since I've long had a good understanding of the basic functionalities of these programs and they each rely on the same foundations, but if I were to pick something, I'd say there's something too much on the menu (most of which I don't need).

Overall: I essentially don't use OneNote, but aside from that being extraneous for my needs, my business depends and thrives on these tools. I hadn't used PowerPoint much until this year (mostly because older versions were simply counterproductive compared to Apple's version), but they've come a long way and made it easy to build your own slides and presentations with some great templates from which to start.

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Watch out Slack, here comes Teams

Sep 10, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Teams, like Skype for Business, has excellent integration with existing Office applications. The abilities of it to tie into people's schedules in Outlook via the Exchange Server are great.

Cons: Teams just isn't as fun to use as Slack, lacking a lot of the /commands that Slack has, and thus increasing the amount of time it takes to do simple things like changing statuses.

Overall: Teams has replaced about ten different Slack instances in our organization, and in that regard, it has worked superbly. Unlike Skype for Business, which has a long history as Lync, Teams has kind of come out of nowhere, and employees aren't quite sure what it's used for. The previous tool that was sanctioned for use was Cisco's Jabber, and until that license expires, people continue to use that with which they are familiar. Teams is easy to use, has clients for all major platforms both desktop and mobile, and just works. I would expect better integration with other Microsoft tools like OneNote and Skype for collaboration, but while that may be coming in the future, at present this is a solid, but not overwhelming tool for chatting and document sharing. It feels redundant with some of Microsoft's other offerings, and it's not entirely clear which segment of the market Microsoft is attempting to capture here. I've felt that Microsoft could have augmented Skype for Business with a better chat feature and this product wouldn't been as necessary. And, "Skype Teams" seems more intuitive than a standalone product that, while simple, makes a lot of employees scratch their heads and wonder if they should launch it. Still, the app is solid and easy to use, and a good supplement to any enterprise licensee of Office 365.

I have been a user of Microsoft Word, Excel, Powerpoint and others since they were introduced.

Jul 23, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I was dubious when Microsoft introduced Office 365 with an annual license fee. Previously, however, as a Macintosh user, I often had to wait for (literally) years between versions of Office, and often new versions for the PC (designed to run on Windows, another Microsoft product) would be released much earlier. Well into my second year on Office 365, I feel that Microsoft has priced Office 365 fairly, and I really like the fact that Microsoft Updates (which I have configured to show up automatically as soon as they are available) are released very regularly, often addressing important issues like data security. I am happy with the current versions of Word and Excel, both of which I use nearly every day, as well as Powerpoint, which I use regularly.

Cons: There are some pieces of Office 365 that I do not and will not use (such as Outlook, since I use Apple Mail, which is integrated with other Apple functions). I wish that I could eliminate those parts that I do not need and pay a lower fee to get a license for those that I do use.

Overall: Microsoft Office is essential if you are in business in this day and age. I like the reasonable annual fee (with frequent updates included), as opposed to paying much higher fees every few years (with no updates in the interim).

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Great software for Online storage and teamwork solutions

Sep 10, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
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Pros: Firstly, I like everything about Office 365 from design to interface. The fact that Office 365 is accessible on any device, makes me to like it more than on-premise solution. The best thing about this tool is that it is more than just Word, Excel, and PowerPoint. In fact, Office 365 offers more essential services like online storage and teamwork solutions. I like using Office 365, particularly Excel Online since I work from anywhere there is stable internet connection. That way, I am in a better situation to forward invoices even when I am not within organization premises. Office 365 integrates with other essential tools like Skype for business, which brings resorces and team together even when they are not together.

Cons: The license cost per user is the only issue that Microsoft should amend. To make it competitive on the market, they should reduce the subscription fee on all plans.

Overall: Office 365 has enabled our organization to stay organized since we store documents in the cloud. Sharing files is now easy with Office 365 since it integrates with applications like Skype for business and Microsoft Teams.

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Mature cloud platform for businesses of all sizes

Oct 24, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Consistent interface across administration and products.

Frequent updates.

Built-in basic level of support.

It "just works".

Integrates existing products and user experiences into a cloud platform.

Ease of migration.

Wide range of products and solutions under one banner/platform.

Cons: There are a number of subscription options and sometimes the differences are quite subtle and not clearly documented - however this is only an issue if the customer has a specific business requirement.

Sometimes difficult to leverage the benefits as so many options and its not always obvious which are worth pursuing.

Overall: Microsoft has pushed small businesses to its cloud platform by removing Exchange from there on-premise offerings. However this is a good thing as once migrated the business is no longer burdened with the maintenance and resources required to run a full Exchange platform for a few users. It also pushed people to the subscription model for applications, however I am again in favour of this. So many business still using old and insecure versions of Office and other products. There is a low upfront cost with reasonable on-going costs. IT is not static and this subscription model just makes sense in todays world.

Office 365 Review

Oct 23, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: I am an avid Apple /OS user in my personal life. At work, however, I have to make the switch to Windows. What I really appreciate with the Office 365 is that whether I am using Excel or Word, the features are pretty much the same for OS and Windows. It makes it very easy to transition between the two systems. I really enjoy the variety of pre-populated templates in PowerPoint. This allows me an easy way to make some presentations more quickly and more pleasing to the eye.

Cons: I don't really find OneNote to be that useful. It could be that it just doesn't work for me (I am more of a pen and paper note taker that enjoys to cross things off a list.) However, I do think it would be handy if I did more traveling and needed a quick place to jot my thoughts.

Overall: I work at a large institution and I think that Office 365 meets a large variety of our needs. Outlook provides us a place to manage our calendars and correspondence, skype allows us to get in touch with coworkers quickly, and there is not a day that goes by that we do not use Excel to track or report on something. So again, a lot of needs are being met with different aspects of this software.

Easy to setup and manage

Jul 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Office 365 comes with an array of extras depending upon which license you purchase. Rather that be your basic Office suite, SharePoint for your companies intranet, or OneDrive for all your personal backups. Office 365 is easy to use. Office 365 comes with a lot of safety features as well. You can setup alerts to notify you of any changes (email forwarding, password changes, and admin privileges). You can also setup shared mailboxes and calendars very easily. I have experience in both hybrid and online environments of Office 365 and it is very easy to manage after being on Exchange for so long. It is also easy to setup users and apply licenses.

Cons: Office 365 can have some difficulties to it. Hybrid environments rely heavily on the Exchange server and Office 365 does not prioritize itself over the two. You should have an IT team who understands PowerShell because its a powerful tool and it will make managing the software much easier. Outlook 2016 is the preferred version for Office 365 subscribers, so updating Office will most likely happen.

Great Office Software for Small Business

Jul 16, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: Office 365 depending on the subscription you have with Microsoft can be invaluable at times. The positives with subscription I have is a) Word - Great for documenting, letter, resume etc. b) Powerpoint - Great for making presentations c) Publisher - Allows one to make brochures, business cards, and other material for marketing & printout d) Excel - typical spreadsheet for data keeping e) Outlook - great for personal business laptops to make emails within your business and outside.

The positive side to most of these office products is office 365 can synchronize with your home computer if need be.

The ease of using office 365 depends on the frequency of usage. To the first time user, it can seem intimidating but I would rate it as user friendly. If you make a mistake, you can always ctrl + z and it will undo the mistake. Also on work it periodically auto saves if your computer crashes so you are able to pick up mostly where you left off.

Cons: The downside to office 365 can be the cost. It is a subscription based product so if your subscription runs out, can't pay, or profit is not up enough, then that can be a problem. Again it depends on your business & budget.

A bit clunky but still a great overall value

Apr 17, 2017
3/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Overall value simply can't be beat

Cons: A few kwerks here and there but overall getting better every month.

Overall: Office 365 for Business has a TON of features and is a great place to start for small businesses. If you need lots of shared file space and the full suite of Office tools, this is hard to beat from a cost for value lens. You see, most firms need to buy Office for their PCs or Macs ... well, with Office 365, you get that PLUS tons of cloud services including a full web-based and mobile based version of all Office tools. Also, each person gets 1TB of cloud file space. Yup, you read that correct, 1 terabyte per person. You also get SharePoint in the cloud, DNS, Exchange Email, etc etc ...

Again, you are going to spend the money on the Office tools, go with Office 365 instead since you get so much more for virtually the same cost.

Now, the downside some of the cloud services are a little clunky at times. We had to get used to a few Kwerks here and there. Customer service is super responsive so they kept us on-track. Microsoft is pouring a lot of effort into Office 365 as it is clearly a strategic platform. Everything is going to the cloud and they have a nice hybrid cloud & installed (PC, Mac, Mobile) model that works well .

Bottom line, nothing beats the overall value you get - do the $$ math before you pick a solution and you'll see what I mean.

Recommendations to other buyers: Be sure to do the math before you pick an office platform and/or before you buy packaged installed software. Office 365 is packed with tons of software and cloud services and is an amazing value.

THE BEST office suite out there...period.

Nov 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: As a working professional and a small business owner, I need the right tools to maximize the efficiency of my working day - this is where Office 365 comes in. My favorite part of Office 365 is that it is a cloud-based subscription model so you get the most up-to-date software and features for Excel, Word, etc. and don't have to worry about having to buy an update every couple years or so. Excel is still the most utilized in my working day and it seemingly keeps improving with every update - more features and expanded capabilities allow me to do my best job.

Cons: There are not many features I do not like, but I wish there was a way to customize your subscription so that you could pick your software a-la-carte as most of the times, I do not use every single software that is in Office 365.

Overall: Utilizing Excel on almost a daily basis, I've leveraged its strength and semi-automated many tasks that used to be much more manual in nature. I like the simple subscription model and the ability to use it on most computers. Overall nothing can beat Office 365 when it comes to features and flexibility.

Office 365 Interface

Sep 06, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: Office 365 is an easy interface to use on a daily basis. You can migrate on a trial offer for free, which is a great option for large corporates. It's simple and cost effective, so you get a lot for what you pay for. The great thing about the platform is that it has sharing capabilities for social media sites and professional networks like LinkedIn. The real time option in word is great and easy to use, especially if you need live and immediate feedback on a document. The platform rarely freezes, which is great compared to the older version. Another great feature is the calendar sync option to an iPhone and Androids.

Cons: Office 365 works great on a desktop. When using it on a mobile device, some of the features and options become harder to access making the interfere less user friendly.

Overall: Office 365 makes it easier to collaborate with teams across the world. The efficiency of the platform gives professionals the peace of mind to access files and data and make quick changes accordingly. This simplifies the nature of teamwork and collaboration with the high demands of the workplace.

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Office 365 - A bundle of power tools.

Oct 19, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Office 365 is a bundle of variety of application provided by Microsoft. It is a great tool when your already using the multiple software application already. Word, Excel, PowerPoint, Outlook, OneNote, OneDrive, Skype & Microsoft Team bundle make it complete enterprise ready solution. It also support over Windows devices, Mac, iOS & android platform. A lot of space come with the Office 365 subscription. Collaboration of all these tool at a single place and it's integrity make it more strong. Best thing about Office 365 is it have all variant for about to the requirement, So can a user can buy a subscription of it own choice.

Cons: Office 365 bundle is having a lot many option for a Subscriber to choose the plan but sometime you don't need some service but as a package it coming to you. Mobile client is in improving stage a lot many option is still adding in it.

Overall: Office 365 is helping use as we using the Outlook, OneNote, OneDrive, Skype & Microsoft Team we are using it on daily utility. Integrity among these all is also the best thing of Office 365.

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Industry Standard

Nov 13, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: Office is great because it just works. It's got all the features that I need for basic office stuff (word processing, spreadsheets, etc.) I love that it's now on the tablet and phone and I use these all the time. It really has become the standard in such a way that I can't even imagine not using it. It's really a utility that I just expect to work for me to help me get the job done, and it does.

Cons: I hate the constant updating! It seems like everytime I go to open a Word document I have to take 15 min to update Office before I can do anything. I know they're trying to improve but it is super annoying.

I also dislike that it signs me out of my phone version if I don't use it weekly. I'm not 100% sure how often I would have to use it to stay signed in, but I do get annoyed when I go to use it and it says that I haven't subscribed to office yet and that I need to sign in. It wouldn't be so bad if my work doesn't require two-factor authentication so the process is a bit long.

Overall: It's the standard for office utilites. Can't work without it.

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I have always been a faithful user of Office 365, but twice has crashed without any reason

Jul 06, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: I have always liked that it has tools that are fed online as templates, images, among others. Also the possibility of adding complements very useful as the reference with Mendeley, eliminating the arduous task of generating references. In general Office 365 contains all the necessary software to make presentations, documents and calculations in a practical and easy way, and with business quality.

Cons: The biggest problem I have had with office 365 is that for 1 year, after doing the updates, several softwares such as word and power point, crashed irretrievably, even after uninstalling the application. It was very tedious to repair this problem. Another problem that identifies is that there are shortcuts that modify some visual things and I have had to search in online forums how to reconfigure the aspect of the software.

Overall: The biggest benefit is that Office 365 is available free with collaborative programs between Universities and Microsoft, and is the preferred product to generate research reports, thesis works and everything that is normally done in the University.

The inevitable move to the cloud

Sep 26, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: For those that have used Microsoft Office for years, this is a natural next step in product evolution. All of the desktop software is still familiar, and most users won't even realize they're using cloud-integrated software. But those who aren't afraid to expand their horizons will discover mobile apps and online version of the software that can greatly expand access to their documents from virtually anywhere, and increase their productivity.

Cons: Not all features found in the desktop software are available online, nor in the mobile apps. This has improved over time, but there's still a ways to go - especially with some of the advanced features in Excel. But for basic documents, most users will get along just fine.

Overall: Before Office 365 we were wrestling with how to provide our users with the means to securely share documents outside of our company. Many users resorted to various personal cloud providers, leaving the security and administration outside of our control. Now, with the integrated OneDrive, we have a standard method for all users to easily & securely share their docs.

Office 365 is a must for businesses needing e-mail and intranet

Sep 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
Likely

Pros: Using Office 365 it has given us more time to focus on other tasks rather than supporting an on-premise Exchange and SharePoint farms. No more worrying about hardware failures or power outages and the steady stream of work that is associated with keeping those environments up to date with the latest patches. I also liked the fact that it can integrate with our existing Active Directory pretty seamlessly to help secure the environment.

Cons: Dealing with Office 365 support can sometimes be challenging. However, it's not very often I need to contact their support team for issues. I also wished that I'd be updated on potential service outages or impacts over e-mail instead of having to triage issues and find out a service advisory has been posted in the health dashboard.

Overall: We have been using Office 365 exclusively for our e-mail and SharePoint needs for the past 6 years. Migration from our Exchange 2010 on-premise farm to Office 365 was fairly painless. It's safe to say we use Office 365 services daily and it has become one of the major tools we use within the company.

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Generally good for keeping track of your different office based projects on the go

Sep 25, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: The most compelling part of this software is how easy it is to use on the go. Basically I can sign onto my Office account using my browser as long as there is a connection and that enables me to get to my email, my calendar and also any other associated apps, such as Skype for business.

Cons: The online versions of the apps are not always the easiest to navigate. Not all of the features are available and working on a excel doc using the cloud software can be annoying and not as precise as you would like. The online version of all of the apps just work slightly differently from their desktop based versions so going back and forth, while serviceable, can sometimes be awkward.

Overall: Overall Office 365 does give immediately and constant access to all of your most used business tools right at the time that you need them. It enables you to join meetings from where ever you are, make edits to documents in a timely manner and lets you put your hands on the things you need essentially right when you need them. As a stopgap solution to working when you're not physically at your desk I think it works quite well.

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organize your workspace.

Sep 11, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
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Pros: - It offers the entire package of applications "Office" in the cloud.

- It does not need installation and can be used in any computer, smarphone or tablet, from anywhere in the world.

- Offers diary service.

- allows you to organize your meetings based on availability in your diary.

- Integration with Skype.

- It allows to open and edit documents On-Line of different Office formats.

- It allows uploading your documents, images and personal files to the cloud with OneDrive.

- It's cheaper than the installable versions.

Cons: - It is difficult to locate emails with its integrated search engine.

- The license cost is annual.

- The features and functionalities of the Office applications are limited with respect to the installable versions.

- Being in the cloud, data may be more vulnerable to attack and theft.

- It depends on having internet service to manage your data.

Overall: It allows a unified work environment where the data can be managed online in a shared way, saving the company additional expenses in licenses and hardware resources.

Microsoft 365 - The best of Microsoft's Product Suite for one price

Oct 16, 2018
3/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
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Pros: Microsoft 365 is the complete office suite for businesses and individuals, we have been using it for almost a year now because we felt that G Suite was not entirely complete for our requirements. 1) Group communication tool options. Between Skype and Teams and Yammer, we are able to handle internal communication better than we would have in G Suite. Teams in particular is a real gem. Yammer is like an internal office social network (that is outside of normal social media networks), it works really good for us. Its great to know there is an option for just the Essentials including Group Communication if you do not need the Office apps. 2) Outlook on the Web is helpful especially combined with Microsoft Exchange features, making email more secure. Microsoft is a leader in email management. 3) The 1TB storage option for each user feels like a lot but with sharing of documents and other files, it actually helps to have that storage size for most of our users. 4) Web access to all Microsoft Office suite products is great, you do not have to install software unless you want to, being able to have web based access to Microsoft Office apps.

Cons: Office 365 costs a bit more if you have a smaller team and pay for the Premium version which includes Group communication tools, compared to other options out there. Even though there is web access, apps like Excel and Outlook on the Web is not always the fast and load slower than their office counterparts.

Office 365: The best collaboration tools and cloud services

Sep 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Office 365 is a suite of office automation tools and cloud services. This version of the already known Microsoft Office offers the possibility of working as a team in a very simple way. It ensures that we always have the latest version of Word, Excel, Powerpoint, Access, among others. It also has 1 TB in OneDrive so you can save everything you need and share those files with anyone. There are different subscriptions like Home or Students. But if I have to emphasize something is that you can use all these tools from the cloud without having to install anything.

Cons: The problem I find is not with Office 365 but with the payment model it uses. The subscription is not lifetime, and therefore when the license period ends you will have to pay it again. As I say, it is not a problem of Office 365, but it is true that they could modify the current business model, keeping the subscription but when you get to the price of what the software is worth, stop paying and you can enjoy it for lifetime.

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A Complete office Package

Oct 11, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: Office 365 is a complete office package that includes all of the tools that you needed to prepare documents. If you want to write a letter, make a business presentation, made a monthly financial report, manage your email, create a simple database e.c.t, office 365 is the package you need to choose. Microsoft has given the opportunity for their customers to choose the package which suits them the best form several packages. If you're not so sure about the quality of this office package you can subscribe for the 30 days trial.

One of the most important feature in this package is that you can store your files in a online storage(OneDrive) which specifically reserved for you that no one else can access. So you can access your files and edit files via internet from another device even though your device isn't with you.

Via the one drive, you can share files among your colleagues really easily.

When preparing documents you can use the templates give to make your work easy.

Cons: So far I don't have any complaints about office 365

Overall: A good product for a fair price wich helps you to work from anywhere.

A PC owner's staple

Oct 24, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: The software has been reliable since conception, Word, Excel and Spreadsheet are key tools of any modern day business and Office 365 has made all these already great software's that much better. You get access to your documents anywhere anytime and if you have it synced to the Office 365 on your mobile device you can even edit things on the go. Its secure, the interface is looking better with each new update and not just that, the customer service actually listens and in some cases even implements your suggestions into the next update.

Cons: If you're not familiar at all with any of the older versions of Word, Excel etc, the interface and new features can be pretty jarring. Its also a little pricey, more especially if you're still a budding company, its essential but still pretty costly

Overall: Everything is online, its easy to access, easy to use, backing up files is a breeze. Office 365 has been a staple for a lot of companies big and small, its easy to undermine its importance but to me its a definite must-have and an industry leader

I like some of the functions of the software and not others

Aug 01, 2018
1/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: I like the email functionality of this software . I like that I am able to easily sort my emails that the way it set up is easy to see my emails and then I can change my view so that I can see them in a way I would like to see them

Cons: Setting up appointments on the software is difficult and that's putting it lightly . First of all you have to be in your own calendar or when you set up an appointment or a meeting then it gives you an error saying that because you're not in the correct calendar it won't track replies to your meeting request . That is a big pain is going to limit you to that then you should be able to select the proper calendar at the beginning when you first set up a meeting at the end after you've already typed in all the information. There's nowhere that you can save a meeting and go back in and adjusted like you can email draft . This function would make it much easier to set up meetings

Overall: I use it successfully on a daily basis to receive reply and store emails. I also used to set up meetings for multiple bosses

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Contains all necessary software for work related projects!

Jul 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: Office 365 contains all the essential tools needed for almost everything work related you can encounter. Outlook for email, Word for reports, Excel for spreadsheets and data, and PowerPoint for presentations. You'll gain more apps and software depending on the package you purchase. Office has been used by many companies and businesses so compatibility issues are rare. The software is also easy to use and navigate. Sharing within your business is also even easier when using Office 365 and it's ability to link employees together.

Cons: I wasn't crazy about the shift to a monthly subscription from the one-time cost but honestly the price didn't change much. Some functionality of adding "internet pictures" and "web videos" in PowerPoint has gotten more difficult or non-existent. Adding internet-linked videos and watching them from the presentation helped maintain the flow and reduced the risk of the running into issues while leaving the presentation and opening up an internet browser.

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Good alternatives to Skype for Business

May 10, 2018
4/5
Overall

2 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
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Pros: Group chat and document sharing is most admirable thing one can have. Mobile application do the job well and keep you connected. Calling services is nice feature as long as it is working fine. Group admins can add multiple team members in group and restrict them accordingly. Plug-ins type add-ins can including multiple features in product. You can send as bigger document as much you want and unlike Skype for business, I never found any characters limitation in messages. Formatting consistency is really nice: you can copy Excel data, png or any other type of data to send to other user, your format will remain same which is really a best feature.

Cons: Interface and user experience is really poor. It should be more interactive. Call feature is really bug and most of the time doesn't connect to end user and lagging. Plug-ins are good to have but extremely difficult. There should be hands-on videos posted to find the way of it use.

Alters system should be good. Mobile app sometimes stop working in backfround and you have to manually start it to sync with updated chats.

Overall: We are set of big team so it helps us collaborate with each other.

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Office365 Covers All Your Needs and Comes with a Tech Team Built-In

Sep 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: When I had severe issues with Skype for Business, Microsoft tech team spent days calling me each day to try to resolve the issue. They connected so they could see my screen and we walked through all the info, settings and we ran various processes to resolve the issue.

They stuck with me until we got the issue resolved, and that is amazing.

- Outlook does a great job of managing email, scheduling, meetings, etc and integrating with Skype and other applications.

- Excel is...well...Excel, always great and so much more powerful than most people even know. If you don't believe me, watch more how-to videos.

- MS Teams is a terrific team tool.

- Based on support and number of applications included, the price is great for businesses.

Cons: - Sometimes there can be issues with speed in Outlook for example.

- Skype sometimes does not handle message notifications well.

Overall: Overall our company's move to Office365 was seamless and really offered so much added value. Highly recommended.

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All of things in one hand ,complete software package

Oct 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It's the wide software package with a different kind of solution to the Users.in there are oneDrive to save most useable things in the cloud, word to create very powerful meaning documents and better output, Powerpoint will get high-quality Presentation slides for the Users and Excel is gain accurate graphs, calculation, tables and more also skype functionality best.

In other hands,s we can share our documents with each other very easily and also we can chat with them, notification System is very unbelivble and very useful for us.Finally We have to say is, Office 365 is better Enterpice Software which can offers different kinf of soloution to diiferent kinf of needs ,Let's try it andd get better user-expericanse from it and solove your problems today not tommorru.

Cons: There are few things to say about Office as cons, sometimes if we use the word their lot of learning curve so beginners have to take much time to familiar to that software after that it will be easy to handle. In Onedrive some time files may be crashed and also have to better internet connection to handle it. In that time It must have grammar checking method and auto correct it will be more efficient to very busy person,existing method must be improved .

Overall: Office 365 is better Enterprice software Edition to get the different solution with high Confidence.

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Almost Everything Your Team Needs

Sep 11, 2018
3/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: MS Teams works well as a collaboration hub for virtual teams using a variety of devices. The integrated team SharePoint sites, chats, and apps like OneNote make it simple to organize, share, discuss, and produce work quickly. I've introduced many collaborators to MS Teams and they have found the tool easy to use with a little coaching. The search feature is the best way to find files, chat topics, and teams without having to remember where information is stored. Natural language bots are very helpful for finding information, shortcuts, and bots like the organization browser "Who" are very helpful for learning about people in the organization.

Cons: The meeting feature isn't fully functional. It appears this feature will fully replace our current online meeting platform, but we have had problems getting it to work reliably so far. Also, the autolaunch feature can be difficult to abort if you want to avoid opening Teams when starting the computer.

Overall: Overall, MS Teams is the best collaboration suite I have seen at work. As new apps are developed and new integrations are built into the tool, I imagine it will become the one environment I spend most of my day in.

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Office 365 keeps getting better

Sep 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I've been a Microsoft user for three decades and I've seen a lot of changes but this new update with Office 365 is my favorite ever. The entire suite just keeps getting better. Everything plays well together in seamless transitions from Office 365 online to my desktop applications. They just upgraded my premium account OneDrive to 1 TB. And, in October, 6 people will be able to use the applications and each person can have the software installed on up to 5 devices. That's an incredible service at a low monthly price. Especially now that I'm a freelancer, I appreciate the affordability of this excellent professional product.

Cons: With the last update, it tripped me up just a little because I thought I lost my desktop applications in the update but it was an error on my part - I had not completed the setup. Maybe it was me or maybe the instructions could have been clearer.

Overall: Office 365 gives me the professional image I desire. And, I think it gives me an edge over the competition.

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fantastic example for digital convergence

Sep 02, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: As been a uni student for many years this has been a very useful software for almost all my needs. Well, the world cannot live without MS Word, Power point, excel and all other microsoft office softwares.

Could also be used in smartphones and tablets so therefore its always at our finger tips. Alos, the ability to communicate and collaborate in real tme is very useful. Really worth for price. Well i have been getting the software for free from my universities but if not i would have purchesed it.

Cons: Updates tales a bit time and in my MAC you have to close the software in order to run the updates. Sometime it is bit of a trouble. in Office 365 visio and project should have been inckuded as well. It would have been a perfect software combination in one package.

Overall: I have been using this for almost from the start of my higher educataion. Very user friendly and because it can be used from the mobile phone it self it has been very useful at emergency times where i have to quickly check on a document or a presentation.

Office is still "the standard" for a reason

Feb 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Office, in general, has always been good, but Office 365 is excellent. Between hosted Exchange that's always good to go and constant product updates to the Office suite as a whole I can't complain. Also the pricing model for simply licensing users by the month as needed is so much better than just paying a huge upfront cost to purchase a license directly.

Cons: OMG please stop with the billion new 'features' constantly. Ever time I turn around there's another Yammer/Delve/Sway/StaffHub/Stream thing coming out. I'm not saying nothing besides the traditional Office suite is useful (absolutely love Teams), but it seems that a) there's so much so fast it's hard to keep up and b) I question whether some of this stuff is really needed or not. Delve much lately? Yeah, me either. I certainly haven't Swayed. Not sure my Staff needs a Hub, but maybe they do and you're just killing us with so much rubbish no one even tries to really keep up with 100% of what you're putting out anymore.

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A great way to keep your office software updated.

Sep 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
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Pros: I appreciate the overall quality of the included products in the office 365 software. I appreciate that I always have the latest updates to the software and the latest features. Office 365 is also able to be installed on several computers which is great if you are running more than one machine in your office. I like that instead of buying several pieces of software, this suite has everything you need to keep productivity high.

Cons: The only negative aspect of a subscription based model is just that...you are paying for a subscription and will be charged yearly for the service. This is not exactly a negative aspect but a trade off for keeping the software updated and packed with the newest features and functions.

Overall: My overall experience with Office 365 has been an extraordinarily positive one. I find that their price is fair and the product is exceptional. I use some piece of Office 365 daily and I rely on it to make sure that I can create and view the documents that are imperative to the day to day operations of my office.

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Microsoft is still the KING for Office Productivity Suites

Oct 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Microsoft Office has evolved dramatically from being the most PIRATED Software on the Planet to being the MOST USED OFFICE SUITE in the entire WORLD. Yes, I am one of them folks who got themselves a GENUINE MICROSOFT 365 Subscription for HOME and I am loving it! I have the BUSINESS version in my office as well. Their subscription comes with all the MS Tools like Excel, Word, Powerpoint, Publisher, Outlook, etc. which is very user friendly and has ALL the features I need to get my documents, presentations, and spreadsheets done RIGHT!

Cons: Maybe the downside of having a Subscription based service is you have to renew it YEAR on YEAR to renew it, but what comes with it is the SUPPORT, FREE SKYPE minutes, FREE 5TB for 5 users... oh but wait, those are PROs to the subscription.

Maybe NONE.

Overall: I love my subscription to Office 365 and even if they INCREASED their PRICES for the subscription, I am pretty CONFIDENT, Microsoft will add more value ADD ONS to the Office 365 suite. Microsoft, if you are reading this review, maybe throw in some BUSINESS APPS to the HOME suite, because HOME + BUSINESS mixes up! Maybe a Power BI? I saw COOL APPS on the Business suite that is not available on the HOME version.

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I have supplied this product to clients and I have also used it as a regular user

Apr 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: It is easy to obtain a series of tools that allow for the rapid provisioning of corporate email as an online exchange, a powerful collaboration tool such as online sharepoint, unified communications with skype for business, among others. To be able to stock all of these tools on your own servers, you would require a fairly large infrastructure as well as a highly qualified staff to install each of them, these things simply simplify them with office 365 and you will not need to have that broad infrastructure because all this it is software as a service, your staff can quickly learn how to manage these services in the cloud. There are a variety of plans to suit the needs of each company according to its size and the products it needs.

Cons: Being a service in the cloud depends completely on the internet, so it is necessary that your internet must be in optimal operating conditions and have an acceptable speed. There are tools that help you measure the capabilities of a possible acquisition of office 365 with respect to the current platform of internet capacity, which can help in making decisions.

Overall: Get business productivity tools in a matter of seconds.

Sharepoint online which is one of the products that come in the office 365 allows you to collaborate among the people of your organization, you can create an intranet that allows you to spread the information throughout the organization, the storage capacities depending on the plan are broad, what allows to take a document management in an efficient and effective way, managing to store the information in a safe, organized and ready for consumption

Office 365 is our trusted server. Relatively cheap for what you get.

Feb 08, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: Anyone can be a server Admin with this. Low cost, and allows for a lot of storage space. Offers a lot of apps that your team, big or small can use.

This tool allows your team to easily work at home, and on the go. Offering OneDrive and Sharepoint, it makes data saving secure, sometimes even more secure than a private server.

This is a fantastic tool for startups that do not have a lot of money to spare, and especially for startups where staff use personal computers.

Cons: The cons start with larger teams. It gets harder to manage and you will need multiple admins. For some reason the admin page gets also slower with more users, which can be a pain.

The security and compliance tool is great as it tells you where your organisation's data security might fall short. However, the security score is broken, and has been broken since launch. I hope they fix this in the future as feedback on security improvement after initiatives are taken can be very helpful.

Overall: Office 365 is our bread and butter. We use it on a daily basis and it is very user friendly. Microsoft includes their whole arsenal of office tool within this, fulfilling every basic need for work out there.

Overall still an excellent product, more customer support would be nice.

Jul 03, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money

Pros: I like most the ability to work with all of the office tool and applications that are included with the office in a cloud-based/online setting. This allows me to sign into essentially "my" office easily and allows for an easy way for me to work across different computers while maintaining my MS office preferences.

Cons: What I like least is not necessarily inherent issues with the software, but with the Microsoft customer support for this software. Microsoft does not seem to respond well to customer inquiries and Microsoft representatives behave as if they have answered questions and resolved issues when in fact they have not. Instead of pretending to give solutions to software issues and claiming that the issue is resolved, they should openly admit that the issue s legitimate and they will work on a patch or solution to the issue. No one expects an application to be perfect, so there is no sense in Microsoft customer service behaving like they have a flawless product.

Huge package of software, that gets more powerful every year

Mar 21, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money

Pros: It's the industry standard so there is never any problem sharing files with others, and the collaboration tools through Sharepoint are easy to use. Suspect I've only scratched the surface of what it does and still haven't tried some of the software within the bundle. I particularly like Onenote and how it synchronises my to do list on all my devices.

Cons: Each edition gets more complex, and often loses or hides useful tools from previous editions. For instance locking columns and rows on Excel was far easier on previous version as there was a little dragger- but for some unknown reason this has been removed and you have to freeze rows, which isn't as easy or work as well. Similarly doing graphs in Excel was really easy., as you could highlight the data you wanted to use. Now adding extra rows to data is complicated and I've ended up creating a new graph instead.

Would be great if Microsoft had option for basic view which only had the most used tools and an expert view.

Office 365

Sep 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: This software comes with EVERYTHING! For what you pay for the product, the value is amazing! Word processing, spreadsheet, email, publishing, the list goes on and on! This is possibly the best all around collection of business and personal software available out on the market right now. I started using this software during the last year of my Master's program in college and found it was indispensable as I moved to my career. This will be one of the most used assets in your toolkit at home and in business!

Cons: The only big downside to this set of software is that the support is lacking, like many of the other Microsoft offerings out there. Luckily there a lot of videos online (made by users of course) and you can literally solve any problem by using Youtube or searching using your favorite search engine.

Overall: The benefits of Office 365 is that it is always up and running, updates automatically, and is the ultimate organizer for anything at home or work. You can not be without this program!!

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Many uses

Sep 21, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I use Office 365 and it's many features both personally and professionally. I'm a freelance writer, as such I use WORD daily during the creation of books. The track changes and comments features are great and the tool ribbon is customizable. Overall for personal use it's an amazing product I can't say enough good things about.

Cons: I also use 365 via my employer. This creates an issue if I have to access both my personal account and work related account from the same computer, my home computer. Outlook especially won't allow me to stay signed into my own email while checking my work email and it seriously messes with my computer. I get around this by accessing my work email only on my phone, for some reason I don't have the same issues. I have an Android phone. I have been locked out of both accounts while trying to access them from my home computer.

Overall: It's great if you have one account. It's hard to use and glitchy if you're forced to use more than one account from the same ISP and computer.

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Office 365 contains all the essential tools that every business need to have

Aug 15, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: First off, it is simple to setup and reset-up Office 365. I like the fact that this platform has a slick design and perfect interface that get customized to suit the needs of any organization. Since Office 365 is a cloud-based version, you can access business documents from anywhere, provided there is a stable cloud computing. Additionally, I like that Office 365 has all the critical tools that businesses need most, all the way from PowerPoint, Excel, Publisher, and OneNote. Last but not least, this platform is what keeps my business moving sine it integrates with other Microsoft services such as Dynamics 365.

Cons: My only issue is about pricing. Office 365 would be the best platform that everyone need for home, education, and work if they cut short on the total cost of acquiring a genuine cloud-based version.

Overall: We have been able to offer perfect word texts for emails via Office 365, mainly Word. Personally, Excel help me to carry out some calculations at workplace.