# O-Valet Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about O-Valet Software - reviews, pricing plans, popular comparisons to other Parking Management products and more.

Source: https://www.capterra.com/p/170250/Scribie

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# 

 O-Valet Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

O-Valet

## What is O-Valet?

About 90% of valet parking operations employ manual processes that are outdated and time-consuming. The guest experience desperately needs an upgrade to the traditional vehicle retrieval and payment process. Traditional valet operators offer no way to increase demand and awareness for their clients' valet service offerings. O-Valet increases productivity, reduces cost, and increases profit margin. Using O-Valet will encourage repeat use by empowering the guest and resulting in increased revenue.

## What is O-Valet used for?

[Parking Management](https://www.capterra.com/parking-management-software/)

Overall rating

Based on 2 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$99

Per User, Per Month

Free trial  
available

Includes Free Version

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Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for O-Valet?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.o-valet.com/&name=O-Valet)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### O-Valet

5.0 (2)

VS.

[### SpotHero](https://www.capterra.com/p/161170/SpotHero/)

[4.0 (52)](https://www.capterra.com/p/161170/SpotHero/reviews/)

Starting Price

$99

Per User, Per Month

Starting Price

$0.01

Flat Rate

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.0 (2)

Ease Of Use

4.1 (52)

Value For Money

5.0 (2)

Value For Money

3.9 (40)

Customer Service

5.0 (1)

Customer Service

3.8 (38)

## O-Valet alternatives

Highest Rated

[SMS Valet](https://www.capterra.com/p/189003/SMS-Valet/)

[4.8 (17)](https://www.capterra.com/p/189003/SMS-Valet/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/189003/SMS-Valet/)

[OnCall Parking Manager](https://www.capterra.com/p/169307/onCall-Parking-Manager/)

[4.6 (30)](https://www.capterra.com/p/169307/onCall-Parking-Manager/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/169307/onCall-Parking-Manager/)

[SKIDATA](https://www.capterra.com/p/141629/SKIDATA/)

[3.3 (3)](https://www.capterra.com/p/141629/SKIDATA/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

33%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/141629/SKIDATA/)

[OpenSpace System](https://www.capterra.com/p/148848/OpenSpace-System/)

[0.0](https://www.capterra.com/p/148848/OpenSpace-System/#reviews)

Starting price

$7200.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

0%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/148848/OpenSpace-System/)

## FAQs about O-Valet

Features and Usability

### What are the key features of O-Valet?

O-Valet includes appeals management, citation tracking, violation tracking, and ticketing for enforcement workflows, plus permit management, reservations management, and event management for access control. It also offers payment processing, receipt management, revenue management, loyalty program tools, damage tracking, electronic tire chalking, and tow management.

Getting Started and Support

### What training and onboarding options does O-Valet offer?

O-Valet provides in-person training, live online sessions, webinars, and documentation to help teams get started. In-person and live online formats support guided instruction, webinars offer group learning sessions, and documentation serves as written reference material for self-paced review and setup.

Getting Started and Support

### What customer support options does O-Valet offer?

O-Valet provides 24/7 Live Rep and Chat support. Those channels give users direct access to assistance at any time, with immediate help through live conversation options. No reviewer feedback about support experience is available, so support quality, response speed, and user satisfaction cannot be described here.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Appeals Management

Capture, manage, and share case information throughout the appeals process

Citation Tracking

Track violation notices regarding parking, traffic, car etc.

Damage Tracking

Track and document any damages to property, documents, systems, vehicles and more

Electronic Tire Chalking

Track how long a vehicle has been parked in a given spot

Event Management

Schedule and manage the logistics of activities and other gatherings

Loyalty Program

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

O-Valet 14 features

Capture, manage, and share case information throughout the appeals process

Track violation notices regarding parking, traffic, car etc.

Track and document any damages to property, documents, systems, vehicles and more

Track how long a vehicle has been parked in a given spot

Schedule and manage the logistics of activities and other gatherings

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Accept, record, and reconcile financial transactions

Manages, automates, stores, and tracks permits to ensure regulatory compliance for multiple industries

Upload, track, and submit receipts in a central database

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Monitor sales and make necessary adjustment in order to increase demand and revenue

Customize, sell, and distribute tickets

Action and manage vehicle towing

Identify and flag system, guidelines, or branding violations/suspicious behavior by users, customers, vendors, or partners.

Features

5.0 (2)

5.0

Based on 2 reviews

## Pricing

Value for money

5.0 (2)

Free Trial

Basic

$99.00

Per User,Per Month

Value for money

5.0 (2)

5.0

Based on 2 reviews

## Support, customer service and training options

Customer Service

5.0 (1)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (1)

5.0

Based on 1 reviews

## User reviews

Overall rating

5.0

Based on 2 reviews

Filter by rating

5(2)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

MD

Marticia D.

Operations coordinator

Retail

### "Great customer service "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 9, 2019

Good company, great customer service. Saved my operation from crumbling.

Pros

Ease of use Custom reports Reasonably priced

Cons

Color scheme of the app. Could use an easier to read color.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

IT consultant

Information Technology and Services

### "O-Valet seamless experience"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

May 23, 2019

Pros

The facts that it eliminates the traditional parking valet system and automates it.

Cons

I am still trying to find a dislike...found none yet.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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